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    Uploaded by

    jamiebentson54
    4K views2 pages

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    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Download as txt, pdf, or txt
    4K views2 pages

    Transcript

    Uploaded by

    jamiebentson54

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Download as txt, pdf, or txt
    of 2

    Miles (Wed Dec 13 2023 11:03:42 GMT-0800 (Pacific Standard Time)):Hello, I'm

    Miles, the California DMV's Virtual Assistant. I'm here to answer general DMV
    related questions. If I cannot answer your question, type or say "agent" and you
    will be prompted to chat with an agent during normal business hours, Monday,
    through Friday 8 a.m.-5p.m.
    Me (Wed Dec 13 2023 11:03:54 GMT-0800 (Pacific Standard Time)):Vehicle or Vessel
    Registration
    Miles (Wed Dec 13 2023 11:03:55 GMT-0800 (Pacific Standard Time)):To obtain
    registration information on dealer/private-party purchases, motorcycles, specially-
    constructed, salvage, junk, off-highway, and commercial vehicles, select the New
    Registration link. Note: Vin verifications are offered at most DMV offices.
    Registration name changes require a title and a Statement of Facts (REG 256) form.
    * [Vehicle Registration Renewal](https://www.dmv.ca.gov/portal/vehicle-
    registration/vehicle-registration-renewal/)
    * [DMV NOW Kiosks](https://cadmvnowkiosk.com/)
    * [Renewal Processing Times](https://www.dmv.ca.gov/portal/about-the-california-
    department-of-motor-vehicles/renewal-processing-times/)
    * [Registration Renewal
    FAQs](https://www.dmv.ca.gov/portal/vehicle-registration/vehicle-registration-
    renewal/frequently-asked-questions-renewing-your-registration/)
    * [Salvage Vehicle](https://www.dmv.ca.gov/portal/vehicle-registration/new-
    registration/total-loss-salvage-non-repairable-vehicles/)

    Me (Wed Dec 13 2023 11:04:13 GMT-0800 (Pacific Standard Time)):Replacement


    Registration Items
    Miles (Wed Dec 13 2023 11:04:14 GMT-0800 (Pacific Standard Time)):Sorry, I don't
    understand your question. Please try saying it a different way or asking about one
    topic only. For further assistance, you can type or say "agent" to chat with a live
    agent between the hours of 8am-5pm Monday through Friday.
    Me (Wed Dec 13 2023 11:05:43 GMT-0800 (Pacific Standard Time)):I own 11 boats
    several cars/ trucks and trailers. This year many are due by 12/31. How do I get a
    list of all veichles boats and trailers I have on file?
    Miles (Wed Dec 13 2023 11:05:44 GMT-0800 (Pacific Standard Time)):A vehicle can be
    placed on planned non-operation (PNO) during the registration renewal period (75
    days before and 90 days after the registration expiration date). If it is before
    the renewal period, you may submit an Affidavit of Non-Use (ANU). If it is after
    the renewal period, you must pay registration. To remove a PNO, full registration
    renewal fees must be paid prior to operating the vehicle to avoid penalties.
    * [Planned Non-Operation Filing](https://www.dmv.ca.gov/portal/vehicle-
    registration/vehicle-registration-renewal/file-for-planned-non-operation/)
    * [Affidavit of
    Non-Use](https://www.dmv.ca.gov/portal/vehicle-registration/affidavit-of-non-use/)
    * [Additional PNO Information](https://www.dmv.ca.gov/portal/driver-education-and-
    safety/educational-materials/fast-facts/reporting-vehicle-status-ffvr-1/)
    * [Vehicle Registration Fee
    Calculator](https://www.dmv.ca.gov/wasapp/FeeCalculatorWeb/renewalForm.do)

    Miles (Wed Dec 13 2023 11:06:19 GMT-0800 (Pacific Standard Time)):Sorry to hear
    that did not answer your question, I will work on providing better answers. Please
    select a menu item below.
    Me (Wed Dec 13 2023 11:06:26 GMT-0800 (Pacific Standard Time)):Chat with an Agent
    Miles (Wed Dec 13 2023 11:06:27 GMT-0800 (Pacific Standard Time)):We are currently
    offering live chat as an option. For the best experience, please use Chrome, Edge,
    or Safari. Your chat transcript will be recorded. Our average wait time to speak
    with an agent is 10 minutes. Would you like to wait?
    Me (Wed Dec 13 2023 11:06:32 GMT-0800 (Pacific Standard Time)):Yes, wait for an
    agent
    Miles (Wed Dec 13 2023 11:06:32 GMT-0800 (Pacific Standard Time)):Let's start by
    collecting some basic information:
    What is your First Name?
    Me (Wed Dec 13 2023 11:06:43 GMT-0800 (Pacific Standard Time)):James
    Miles (Wed Dec 13 2023 11:06:44 GMT-0800 (Pacific Standard Time)): What is your
    Last Name?
    Me (Wed Dec 13 2023 11:06:54 GMT-0800 (Pacific Standard Time)):Bentson
    Miles (Wed Dec 13 2023 11:06:55 GMT-0800 (Pacific Standard Time)): What is your
    email address?
    Me (Wed Dec 13 2023 11:07:15 GMT-0800 (Pacific Standard
    Time)):[email protected]
    Miles (Wed Dec 13 2023 11:07:15 GMT-0800 (Pacific Standard Time)): What is your
    phone number?
    Me (Wed Dec 13 2023 11:07:28 GMT-0800 (Pacific Standard Time)):9492800886
    Miles (Wed Dec 13 2023 11:07:28 GMT-0800 (Pacific Standard Time)): **You may be
    asked to provide Personal Identifiable Information when requesting specific account
    information.**
    What is your inquiry about? Select an option below.
    Me (undefined):Vehicle Registration
    Miles (undefined):Thank you for contacting us. We have logged case number 24977076
    for your inquiry. Please wait for the next available agent.
    Miles (undefined):Live Chat Connection Established

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