Psychological Capital Questionnaire (PCQ)

Directions: In the context of your current employment role, below are statements that describe how you
may think about yourself right now. Use the following scales to indicate your level of agreement or
disagreement with each statement.
Strongly Somewhat Somewhat Strongly
Items Disagree
Disagree
Disagree Agree
Agree
Agree
1. 1. I feel confident analysing a long-term
1 2 3 4 5 6
problem to find a solution.
2. I feel confident in representing my work area
1 2 3 4 5 6
in meetings with management.
3. I feel confident contributing to discussions
1 2 3 4 5 6
about the company’s strategy.
4. I feel confident helping to set targets/goals in
1 2 3 4 5 6
my work area.
5. I feel confident contacting people outside the
company (e.g., suppliers, customers) to discuss 1 2 3 4 5 6
problems.
6. I feel confident presenting information to a
1 2 3 4 5 6
group of colleagues.
7. If I should find myself in a jam at work, I could
1 2 3 4 5 6
think of many ways to get out of it.
8. At the present time, I am energetically
1 2 3 4 5 6
pursuing my work goals.
9. There are lots of ways around any problem.
1 2 3 4 5 6
10. Right now I see myself as being pretty
1 2 3 4 5 6
successful at work.
11. I can think of many ways to reach my
1 2 3 4 5 6
current work goals.
12. At this time, I am meeting the work goals
1 2 3 4 5 6
that I have set for myself.
13. When I have a setback at work, I have
1 2 3 4 5 6
trouble recovering from it, moving on.
14. I usually manage difficulties one way or
1 2 3 4 5 6
another at work.
15. I can be “on my own”, so to speak, at work if
1 2 3 4 5 6
I have to.
16. I usually take stressful things at work in
1 2 3 4 5 6
stride.
17. I can get through difficult times at work
1 2 3 4 5 6
because I’ve experienced difficulty before.
18. I feel I can handle many things at a time at
1 2 3 4 5 6
this job.
19. When things are uncertain for me at work, I
1 2 3 4 5 6
usually expect the best.
20. If something can go wrong for me work-
1 2 3 4 5 6
wise, it will.
21. I always look on the bright side of things
1 2 3 4 5 6
regarding my job.
22. I’m optimistic about what will happen to me
1 2 3 4 5 6
in the future as it pertains to work.
23. In this job, things never work out the way I
1 2 3 4 5 6
want them to.
24. I approach this job as if “every cloud has a
1 2 3 4 5 6
silver lining.”
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 Directions for scoring: The Psychological Capital Questionnaire has four subscales, Hope, Efficacy, Resilience,
and Optimism.

You will notice that items 13, 20 and 23 and reverse worded – that means that you need to reverse the score
before you can total each subscale. Therefore for items 13, 20, and 23 a score of 1 = 6, 2 = 5, 3 = 4, 4 = 3,
5 = 2, and 6 = 1. Make these changes first before you add up your scores.

Items Total Score

H. Hope
Items 7, 8, 9, 10, 11 and 12
E. Self-Efficacy
Items 1, 2, 3, 4, 5, 6
R. Resiliency
Items 13, 14, 15, 16, 17, 18 (reverse 13)
O. Optimism
Items 19, 20, 21, 22, 23, 24 (reverse 20 & 23)

Total Score

Interpreting your score: Your total scores for each subscale suggest your current tendencies concerning
these four psychological capital sub-scales. Your score for each of these sub-scales could range from 6 (a
total absence of this sub-scale) to 36 (a very high level of this sub-scale). Your total score could range from 24
to 144.

Your scores for each sub-scale can be interpreted as follows:

• Scores of 6 to 11 indicate a very low level of this sub-scale
• Scores of 12 to 17 indicate a low level of this sub-scale
• Scores of 18 to 23 indicate a moderate level of this sub-scale
• Scores of 24 to 29 indicate a high level of this sub-scale
• Scores of 30 or 36 indicate a very high level of this sub-scale

Source: Luthans, F., Youssef, C.M., Avolio, B.J. (2007). Psychological Capital: Developing the human
competitive edge. Oxford University Press: New York, NY.

Online: http://www.mindgarden.com Please note that any surveys taken through Mind-Garden will attract a
fee. This is just for your information and not something that is necessary for you to do for the unit.

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