CBC CoC4 Leading To CSS NCII

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COURSE DESIGN
Course Title : MAINTAIN AND REPAIR COMPUTER SYSTEMS AND

NETWORKS LEADING TO COMPUTER SYSTEM
SERVICING NCII
Nominal Duration : 120 hours
Course Description :
This course is designed to develop knowledge, skills, and attitudes of a Computer

Service Technician in accordance with industry standards. It covers competencies in
basic electronics, installing, maintaining, configuring, and diagnosing computer systems
and networks.
Entry Requirements:
Candidate/trainee must possess the following qualifications, must be:
 Able to communicate both oral and written

 Physically and mentally fit.
 With good moral character.
 Can perform basic mathematical and logical computations.
 Analytical and logical thinking
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COURSE STRUCTURE:
CORE COMPETENCY
(120 hours)
Units of Nominal
Module Title Learning Outcomes
Competency Duration
4. Maintain and 4.1 Maintaining and 4.1.1 Plan and prepare for 120
Repair Repairing maintenance and repair hours
Computer Computer 4.1.2 Maintain computer systems
System and System and and networks
Network Network 4.1.3 Diagnose faults of computer
Leading to Leading to systems and networks
Computer Computer 4.1.4 Rectify/correct defects in
System System computer systems and
Services NCII Services NCII networks
4.1.5 Inspect and test the
computer systems and
networks
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RESOURCES:
Tools Equipment Materials

 Operating System  Switch  Soldering lead
 Application program  CDROMs  Soldering paste
 Multi-tester  Router/AP  Soldering strip
 Soldering Iron  Patch Panel  UTP Cat. 5 cables
 Disoldering Pump  Bay Rack  RJ 45 modular plug
 Pliers  Hot Air system  Learning Manuals
 Cutters  Printers  Work Instruction
 Screw drivers  Peripherals  Hand-outs
 Precision Screw  Desktop Computers  Board marker
drivers  White board
 Goggles
 Gloves
 LAN tester
 Utility software
 Anti-static wrist wrap
 Anti-static Mat
 Masks
 Crimping tools
 Impact tools
 Flashlights
 Sharp pointed
tweezers
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ASSESSMENT METHODS:
 Hands on
 Direct observation
 Practical demonstration
 Oral exam
COURSE DELIVERY:
 Lecture-demonstration
 Self-paced instruction
 Group discussion
 On-line classes
TRAINER’S QUALIFICTION (TQ II):
 Must be a holder of Computer Hardware Servicing NCIII or equivalent available

qualification
 Must have completed Training METHODOLOGIES II (TM II)
 Must be physically and mentally fit
 *Must have at least 2 years relevant job/industry experience
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MODULES OF INSTRUCTION
CORE COMPETENCY
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND

SERVICING NCII
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UNIT OF COMPETENCY : MAINTAIN AND REPAIR COMUTER SYSTEM AND

SERVICING NCII
UNIT MODULE : MAINTAINING AND REPAIRING COMUTER SYSTEM

AND NETWORKS LEADING TO COMPUTER SYSTEM
SERVICING NCII
MODULE DESCRIPTOR : This module covers the outcomes required in installing,

assembling and testing computers and common
peripherals
NOMINAL DURATION : 120 hours
QUALIFICATION LEVEL :
PREREQUISITE :
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
L01 Plan and prepare for maintenance and repair
L02 Maintain computer systems and networks
L03 Diagnose faults of computer systems and networks
L04 Rectify/correct defects in computer systems and networks
L05 Inspect and test the computer systems and networks

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LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR
ASSESSMENT CRITERIA:
1. Maintenance and/or Diagnosis of faults is planned and prepared in line with job
requirements.
2. Tools, equipment and testing devices needed for the maintenance are obtained
and checked for correct operation and safety
3. Materials necessary to complete the work are obtained in accordance with
established procedures and checked against job requirements.
4. OHS policies and procedures are followed in line with job requirements.
5. Computer systems and networks for maintenance are checked against
job/service order or instructions and specifications.
CONTENTS:
 Planning and preparing maintenance diagnostics
 Obtaining tools, equipment and testing devices
 OHS Policies and Procedure
 Checking computer systems and networks for maintenance
CONDITIONS:
The students/trainees must be provided with the following:

 Personal Protective equipment (ex. protective eyewear, anti-static wrist wrap)
 Computer Unit
 Networking tools
METHODOLOGIES:
 On-line classes
ASSESSMENT METHODS:
 Hands-on
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LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS
1. Appropriate personal protective equipment is used in line with standard
procedures.
2. Normal function of computer systems and networks are checked in accordance
with manufacturer’s instructions.
3. Scheduled/periodic maintenance is performed in accordance with
manufacturer’s requirements.
4. Where necessary, needed repairs/replacements are made in accordance with
established procedures.
5. Unplanned events or conditions are responded to in accordance with
established procedures
CONTENTS:
 Personal Protective Equipment
 Checking normal function of computer systems and networks
 Performing scheduled/periodic maintenance
 Responding to unplanned events or conditions
CONDITIONS:
 Electronic laboratory hand tools (assorted pliers, assorted screw drivers,
soldering iron & Disoldering tool)
 Measuring and Testing equipment
METHODOLOGIES:
 On-line classes
ASSESSMENT METHODS:
 Hands-on
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LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS

procedures.
2. Faults or problems in the computer systems and networks are diagnosed
according to requirements and in line with the standard procedures.
3. Contingency measures are managed and implemented in accordance
with established procedures
established procedures
CONTENTS:
 Diagnosing faults or problems in the computer systems and networks

 Managing and implementing contingency measures
CONDITIONS:

 Computers
METHODOLOGIES:
 On-line classes
ASSESSMENT METHODS:
 Hands-on
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LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND NETWORKS

procedures.
2. Defective components or parts are replaced or corrected without damage to
the surrounding environment or services
3. Adjustments, if necessary are made in accordance with established procedures
established procedures.
CONTENTS:
 Replacing or correcting defective components or parts
CONDITIONS:

 Computers
METHODOLOGIES:
 On-line classes
ASSESSMENT METHODS:
 Hands-on
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LO5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS
1. Final inspections are undertaken to ensure that the testing conducted on the
device conforms with the manufacturer’s instruction/manual
2. Computer systems and networks are checked/tested to ensure safe
operation.
3. OHS standards and 5S principles are followed according to enterprise
policies
4. Work site is cleaned and cleared of all debris and left in safe condition in
accordance with company procedures
5. Excess components and materials are disposed of based on WEEE directives
and 3Rs waste management program.
6. Report is prepared and completed according to company requirements
CONTENTS:
 Undertake final inspection/testing

 Cleaning and clearing work site
 Disposing excess components and materials
 Preparing/completing report
CONDITIONS:

 Computers
METHODOLOGIES:
 On-line classes
ASSESSMENT METHODS:
 Hands-on
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What is Competency-Based Curriculum (CBC)
 A competency-based curriculum is a framework or guide for the

subsequent detailed development of competencies, associated
methodologies, training and assessment resources.
 The CBC specifies the outcomes which are consistent with the
requirements of the workplace as agreed through the industry or
community consultations.
 CBC can be developed immediately when competency standards

exist.
 When competency standards do not exist, curriculum developers

need to clearly define the learning outcomes to be attained. The
standard of performance required must be appropriate to industry
and occupational needs through the industry/enterprise or specified
client group consultations.
These materials are available in both printed and electronic copies.

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Page 1 of 12

Course Title : MAINTAIN AND REPAIR COMPUTER SYSTEMS AND

Nominal Duration : 120 hours

This course is designed to develop knowledge, skills, and attitudes of a Computer

Candidate/trainee must possess the following qualifications, must be:

 Able to communicate both oral and written

Tools Equipment Materials

TRAINER’S QUALIFICTION (TQ II):

 Must be a holder of Computer Hardware Servicing NCIII or equivalent available

MAINTAIN AND REPAIR COMPUTER SYSTEMS AND

UNIT OF COMPETENCY : MAINTAIN AND REPAIR COMUTER SYSTEM AND

UNIT MODULE : MAINTAINING AND REPAIRING COMUTER SYSTEM

MODULE DESCRIPTOR : This module covers the outcomes required in installing,

NOMINAL DURATION : 120 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

L01 Plan and prepare for maintenance and repair

L02 Maintain computer systems and networks

L03 Diagnose faults of computer systems and networks

L04 Rectify/correct defects in computer systems and networks

L05 Inspect and test the computer systems and networks

LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR

The students/trainees must be provided with the following:

LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS

LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS

1. Appropriate personal protective equipment is used in line with standard

 Diagnosing faults or problems in the computer systems and networks

The students/trainees must be provided with the following:

LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND NETWORKS

1. Appropriate personal protective equipment is used in line with standard

 Replacing or correcting defective components or parts

The students/trainees must be provided with the following:

LO5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS

 Undertake final inspection/testing

The students/trainees must be provided with the following:

What is Competency-Based Curriculum (CBC)

 A competency-based curriculum is a framework or guide for the

 CBC can be developed immediately when competency standards

 When competency standards do not exist, curriculum developers

These materials are available in both printed and electronic copies.

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