Mortgage Assistance Application
Mortgage Assistance Application
Mortgage Assistance Application
We understand that financial circumstances may change from time to time, affecting your ability to meet your obligations.
Additional Assistance
For help exploring your options, the Federal government provides contact information for housing counselors, can access by
contacting the Consumer Financial Protection Bureau at www.consumerfinance.gov/mortgagehelp, Department of Housing
and Urban Development (“HUD”) at www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm or by calling 1-800-569-4287
Remember, you need to take action by calling us at 1-800-306-6062 right away—or get started by completing and returning
the Request for Mortgage Assistance (RMA) form along with other required documents as they pertain to your specific
situation to us at:
If you have any questions regarding this information, please contact Customer Assistance toll free at 1-800-306-6062,
Monday through Friday, 6:00 a.m. until 7:00 p.m. MT. SLS accepts calls from relay services on behalf of hearing
impaired borrowers.
Sincerely,
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
MORTGAGE ASSISTANCE APPLICATION
SPECIALIZED LOAN SERVICING LLC IS REQUIRED BY FEDERAL LAW TO ADVISE YOU THAT THIS
COMMUNICATION IS FROM A DEBT COLLECTOR.
Bankruptcy Notice – If you are a customer in bankruptcy or a customer who has received a bankruptcy discharge of this
debt: please be advised that this notice is to advise you of the status of your mortgage loan. This notice constitutes neither
a demand for payment nor a notice of personal liability to any recipient hereof, who might have received a discharge of such
debt in accordance with applicable bankruptcy laws or who might be subject to the automatic stay of Section 362 of the
United States Bankruptcy Code. However, it may be a notice of possible enforcement of the lien against the collateral
property, which has not been discharged in your bankruptcy. If you have questions, please contact us at 1-800-306-6057
The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of
race, color, religion, national origin, sex, marital status, or age (provided that the applicant has the capacity to enter into a
binding contract); because all or part of the applicant’s income derives from any public assistance program; or because the
applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that
administers compliance with this law concerning this creditor is Bureau of Consumer Financial Protection, 1700 G Street
NW., Washington DC, 20552
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
MORTGAGE ASSISTANCE APPLICATION
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
MORTGAGE ASSISTANCE APPLICATION
Get Started – Use this checklist to ensure you have completed all required forms and have the right information.
1 Review the information provided to help you understand your options, responsibilities and next steps.
2 Complete and sign the enclosed Request for Mortgage Assistance (RMA).
Form must be signed by all borrowers on the mortgage and must include:
› Your preferred intent with the property (i.e. Retain the property, Sell the property or Deed the property back)
› All income, expenses, and asset for each contributing borrower and non-borrower contributor(s)
› An explanation of financial hardship that makes it difficult to pay the mortgage
› Your acknowledgement and agreement that all the information your provide is true and accurate
4 Provide required hardship documentation. This documentation will be used to verify your hardship.
› Follow the instructions set forth in the Request for Mortgage Assistance form
› Write your loan number on all pages if it is not already listed to aid in identifying your documents
IMPORTANT INFORMATION:
› If you cannot provide the documentation, have other types of income not specified on the RMA, cannot locate some or
all of the required documents, or if you have any questions regarding this information, please contact our Customer
Resolution Department toll free at 1-800-306-6059, Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. We accept
calls from relay services on behalf of hearing impaired borrowers.
› You do not need to send original income or hardship documents. Copies are acceptable.
› Upon receipt of your complete application, SLS will utilize the intent you’ve noted in your Request for Mortgage Assistance
form to determine which program we will evaluate you for first. However, SLS will perform an evaluation to determine
your eligibility of all available programs offered by your investor. The results of our evaluation will be communicated to
you in a decision letter.
› SLS encourages you to consider contacting other servicers of loans secured by the same property to discuss loss
mitigation options.
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
MORTGAGE ASSISTANCE APPLICATION
The variety of options summarized below may help you keep your home. For example, you may be eligible to modify your
mortgage, lowering your monthly payment to make it more affordable. Contact us to determine if you qualify.
Depending on your circumstances, staying in your home may not be possible. In this case, a short sale or deed-in-lieu may
be alternative options – see the table below for more information.
Options to keep
Overview Benefit
the property
Reinstatement Pay the total amount you owe, in a lump sum Allows you to bring your mortgage current if you
payment and by a specific date. This may follow can show you have funds that will become
a forbearance plan as described below available at a specific date in the future.
Repayment Plan Pay back your past-due payments together with Allows you time to catch up on late payments
your regular payments over an extended period without having to come up with a lump sum.
of time.
Forbearance Plan Make reduced mortgage payments or no Gives you time to improve your financial
mortgage payments for a specific period of time. situation and possibly qualify for a better option
than would be available right now.
Modification Receive modified mortgage terms to make it Permanently modifies your mortgage so that
more affordable or manageable after your payments or terms are more manageable
successfully making payments during a “trial as a permanent solution to a long-term or
period” (e.g., completing a three month trial permanent hardship.
period plan) that requires payment of the
approximate amount of the modified payment.
Options to leave
Overview Benefit
the property
Short Sale Sell your home and pay off a portion of your Allows you to transition out of your home
mortgage balance when you owe more on the without going through foreclosure. In some
home than it is worth. cases, relocation assistance may be available.
Deed-in-Lieu Transfer the ownership of your property to us. Allows you to transition out of your home
without going through foreclosure. In some
cases, relocation assistance may be available.
We Want to Help
Take action to gain peace of mind and control of your housing situation. Call us at 1-800-306-6059 and we’ll talk
about available options and help you understand the forms and documents we need from you to determine if you
qualify for an option.
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
MORTGAGE ASSISTANCE APPLICATION
Q: What happens once I have sent the Request for Mortgage Assistance to you?
A: Within five business days of receipt of your request, we will send you a notice acknowledging receipt of the request and
notifying you whether the application is complete or incomplete. If the application is incomplete, we will provide a list of
any missing information or documentation that you must still submit. We cannot guarantee that you will receive any (or
a particular type of) assistance.
Within 30 days of receipt of a complete Request for Mortgage Assistance and all supporting documentation, we will let
you know which mortgage relief options, if any, are available to you and will inform you of your next steps to accept our
offer. However, if you submit your complete Request for Mortgage Assistance less than 37 days prior to a scheduled
foreclosure sale date, we will strive to process your request as quickly as possible, but you may not receive a notice of
incompleteness or a decision on your request prior to sale. Please submit your Request for Mortgage Assistance
Package as soon as possible.
If this is your first review or, if pursuant to state law you have had a qualifying change in circumstance, and you submit
a complete loss mitigation application after a SLS has made the first notice or filing required by applicable law for any
judicial or non- judicial foreclosure process but more than 37 days before a foreclosure sale, SLS will not move for
foreclosure judgment or order of sale, or conduct a foreclosure sale, as permitted by applicable law or investor
guidelines.
As permitted by applicable law or investor guidelines, if SLS has already moved for a foreclosure judgment or order of
sale prior to receiving a completed application but more than 37 days before a foreclosure sale, SLS will take reasonable
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
MORTGAGE ASSISTANCE APPLICATION
steps, such as requesting the court delay the consideration of the motion, to avoid a ruling on such a motion until SLS
has completed the loss mitigation evaluation, however, there is no guarantee that we will be able to postpone a
scheduled sale.
This Document is for your reference only. Do not return with your application package.
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
MORTGAGE ASSISTANCE APPLICATION
Please be advised that all HHF contact information has been obtained directly from the HHF housing authority and may be
subject to change based on state program updates.
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
MORTGAGE ASSISTANCE APPLICATION
This is not an offer to extend credit. Program subject to conditions and eligibility requirements. Offer invalid if your loan is
sold prior to satisfaction of the debt. Calls will be monitored and recorded for quality assurance purposes. If you do not wish
for your call to be recorded, please notify the Customer Assistance Associate when calling.
You may have received documents from SLS concerning a home mortgage loan modification. The purpose of this solicitation
is to offer you another option with respect to your loan, if you qualify; however it is not meant to take the place of the loan
modification option, if applicable.
This Document is for your reference only. Do not return with your application package.
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
REQUEST FOR MORTGAGE ASSISTANCE
If you are experiencing a financial hardship and need help, you must complete and submit this form along with other required documentation to be considered. You must
provide information about yourself and your intentions to either keep or transition out of your property; a description of the hardship that prevents you from paying your
mortgage(s); information about all of your income, expenses and financial assets; whether you have declared bankruptcy; and information about the mortgage(s) on your
principal residence and other single family real estate that you own. When you sign and date this form, you will make important certifications, representations
and agreements, including certifying that all of the information in this form is accurate and truthful.
On this page, you must disclose information about your intentions to either keep or transition out of your home; Primary Borrower and
Co-Borrower information; Bankruptcy, SCRA, and credit counseling agency information.
Social security number Date of birth Social security number Date of birth
/ / / /
Home phone number with area code Home phone number with area code
Cell or work number with area code Cell or work number with area code
Subject property address (Address requesting assistance for) Subject property address (Address requesting assistance for)
Mailing address (If different than primary residence) Mailing address (If different than primary residence)
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
REQUEST FOR MORTGAGE ASSISTANCE
On this page, you must disclose information about your income, expenses, and household assets. Non-Borrower contributors
(Individuals who reside in the property and contribute to household expenses, but is not listed in the promissory note) need to list their
income and sign the credit authorization at the bottom.
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
REQUEST FOR MORTGAGE ASSISTANCE
Total Expenses $
Household Assets
Checking Account(s) $ Stocks/Bonds Other $
$
*Notice: Alimony, Child support, or Separate maintenance income need not be revealed if you do not choose to have it be considered for repaying this loan.
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
REQUEST FOR MORTGAGE ASSISTANCE
This page lists the required income documentation that you must submit with this form in support of your request for assistance.
Additionally, you must disclose ownership in any other properties owned by the Borrower and Co-Borrower.
$ $ $ $ $
$ $ $ $ $
Totals $ $ $ $ $
*Notice: Alimony, Child support, or Separate maintenance income need not be revealed if you do not choose to have it be considered for repaying this loan.
6200 S. Quebec St., Greenwood Village, CO 80111 | T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
REQUEST FOR MORTGAGE ASSISTANCE
This page lists the hardship affidavit which outlines the reason for your financial situation and the supporting documentation that is
required to be submitted with this form.
Tax return the previous year (signed with all schedules); AND
Proof of business failure supported by one of the following:
o Bankruptcy Filing for business; OR
Business Failure
o Two months of recent bank statements for the business
account evidencing cessation of business activity; OR
o Most recent signed and dated quarterly or year-to-date profit
and loss statement
6200 S. Quebec St., Greenwood Village, CO 80111| T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
REQUEST FOR MORTGAGE ASSISTANCE
On this page, all Borrowers and Co-Borrowers (listed in the promissory note) who are in this form need to review and sign the
Borrower and Co-Borrower acknowledgment agreement.
6200 S. Quebec St., Greenwood Village, CO 80111| T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
REQUEST FOR MORTGAGE ASSISTANCE
I authorize Specialized Loan Servicing LLC, here out referred to as SLS, to obtain a consumer credit
report. SLS will use the consumer credit report to confirm my residency address and determine
whether my income is eligible to support a loan modification. Upon request, SLS will provide me with
the name and address of the Consumer Reporting Agency contacted to supply the report. I
understand that credit inquiries have the potential to impact my credit score.
X
Non-borrower Contributors Signature Date
Printed Name
Social Security #
X
Non-borrower Contributors Signature Date
Printed Name
6200 S. Quebec St., Greenwood Village, CO 80111| T 800 306 6062 | F 720 241 7218 | NMLS ID Main Office 2168 | NMLS Branch ID 972456
Request for Transcript of Tax Return
Form 4506-T Do not sign this form unless all applicable lines have been completed.
(Rev. September 2015) Request may be rejected if the form is incomplete or illegible.
Department of the Treasury OMB No. 1545-1872
Internal Revenue Service For more information about Form 4506-T, visit www.irs.gov/form4506t.
Tip. Use Form 4506-T to order a transcript or other return information free of charge. See the product list below. You can quickly request transcripts by
using our automated self-help service tools. Please visit us at IRS.gov and click on “Get a Tax Transcript...” under “Tools” or call 1-800-908-9946. If you
need a copy of your return, use Form 4506, Request for Copy of Tax Return. There is a fee to get a copy of your return.
1a Name shown on tax return. If a joint return, enter the name shown first. 1b First social security number on tax return, individual
taxpayer identification number, or employer
identification number (see instructions)
2a If a joint return, enter spouse’s name shown on tax return. 2b Second social security number or individual taxpayer
identification number if joint tax return
3 Current name, address (including apt., room, or suite no.), city, state, and ZIP code (See instructions)
4 Previous Address shown on the last return filed if different from line 3 (See instructions)
5 If the transcript or tax information is to be mailed to a third party (such as a mortgage company), enter the third party’s name, address, and
telephone number.
Specialized Loan Servicing LLC - Attn: Resolution Support - 1-800-306-6062 – 6200 S Quebec St. Greenwood Village, CO 80111
Fax: 877-875-0981
Caution: If the tax transcript is being mailed to a third party, ensure that you have filled in lines 6 through 9 before signing. Sign and date the form
once you have filled in these lines. Completing these steps helps to protect your privacy. Once the IRS discloses your tax transcript to the third party
listed on line 5, the IRS has no control over what the third party does with the information. If you would like to limit the third party's authority to disclose
your transcript information, you can specify this limitation in your written agreement with the third party.
6 Transcript requested. Enter the tax form number here (1040, 1065, 1120, etc.) and check the appropriate box below. Enter only one tax form
number per request.
a Return Transcript, which includes most of the line items of a tax return as filed with the IRS. A tax return transcript does not reflect
changes made to the account after the return is processed. Transcripts are only available for the following returns: Form 1040 series, Form
1065, Form 1120, Form 1120-A, Form 1120-H, Form 1120-L, and Form 1120S. Return transcripts are available for the current year and
returns processed during the prior 3 processing years. Most requests will be processed within 10 business days . . . . . .
b Account Transcript, which contains information on the financial status of the account, such as payments made on the account, penalty
assessments, and adjustments made by you or the IRS after the return was filed. Return information is limited to items such as tax liability
and estimated tax payments. Account transcripts are available for most returns. Most requests will be processed within 10 business days. .
c Record of Account, which provides the most detailed information as it is a combination of the Return Transcript and the Account
Transcript. Available for current year and 3 prior tax years. Most requests will be processed within 10 business days . . . . . . . . .
7 Verification of Nonfiling, which is proof from the IRS that you did not file a return for the year. Current year requests are only available
after June 15th. There are no availability restrictions on prior year requests. Most requests will be processed within 10 business days. . .
8 Form W-2, Form 1099 series, Form 1098 series, or Form 5498 series transcript. The IRS can provide a transcript that includes data
from these information returns. State or local information is not included with the Form W-2 information. The IRS may be able to provide this
transcript information for up to 10 years. Information for the current year is generally not available until the year after it is filed with the IRS.
For example, W-2 information for 2011, filed in 2012, will likely not be available from the IRS until 2013. If you need W-2 information for
retirement purposes, you should contact the Social Security Administration at 1-800-772-1213. Most requests will be processed within 10
business days. . . . . . . . .
Caution: If you need a copy of Form W-2 or Form 1099, you should first contact the payer. To get a copy of the Form W-2 or Form 1099 filed
with your return, you must use Form 4506 and request a copy of your return, which includes all attachments.
9 Year or period requested. Enter the ending date of the year or period, using the mm/dd/yyyy format. If you are requesting more than four years or
periods, you must attach another Form 4506-T. For requests relating to quarterly tax returns, such as Form 941, you must enter each quarter or tax
period separately.
/ / / / / / / /
Caution: Do not sign this form unless all applicable lines have been completed.
Signature of taxpayer(s). I declare that I am either the taxpayer whose name is shown on line 1a or 2a, or a person authorized to obtain the tax
information requested. If the request applies to a joint return, at least one spouse must sign. If signed by a corporate officer, 1 percent or more
shareholder, partner, managing member, guardian, tax matters partner, executor, receiver, administrator, trustee, or party other than the taxpayer, I
certify that I have the authority to execute Form 4506-T on behalf of the taxpayer. Note: For transcripts being sent to a third party, this form must be
received within 120 days of the signature date.
Signatory attests that he/she has read the attestation clause and upon so reading declares that he/she Phone number of taxpayer on line
has the authority to sign the Form 4506-T. See instructions. or 2a