Distri C281 C221 C221s SLG Ver.1.0
Distri C281 C221 C221s SLG Ver.1.0
Distri C281 C221 C221s SLG Ver.1.0
Contents
Contents .................................................................................................................................................... 2
1. Purpose of Service Launch Guide...................................................................................................... 3
2. Product Concept .................................................................................................................................. 3
2-1 Product Concept ................................................................................................................................ 3
2-2 Product Planning Target / Strategy .................................................................................................. 3
3. New technology applied from this product ....................................................................................... 4
4. Service Policy ....................................................................................................................................... 5
4-1 Service Policy ..................................................................................................................................... 5
4-2 Service Training & Service Material ................................................................................................. 5
4-3 Spare Parts related............................................................................................................................. 5
5. Field Support Concept ......................................................................................................................... 5
6. Installation & Maintenance .................................................................................................................. 6
6-1 CRU ...................................................................................................................................................... 6
6-2 Periodical Replacement Parts .......................................................................................................... 6
6-3 Work Time ........................................................................................................................................... 7
6-4 Remark ................................................................................................................................................ 9
6-5 Installation space ............................................................................................................................... 9
7. Serviceability Evaluation/Request from Sales Companies / Field Requirements ........................ 9
8. Service Support Tools ......................................................................................................................... 9
9. System Outline & Specifications ...................................................................................................... 10
9-1 System outline .................................................................................................................................. 10
9-2 Specifications ................................................................................................................................... 11
9-3 Specification (Comparison with competitor’s products) ............................................................. 12
2. Product Concept
2-1 Product Concept
◆Purpose of Commercialization
Maintain and expand top market share of A3 color MFP that has built up by bizhub C200.
Takeover and expand A3 color MFP of low segment field mainly in AP area of emerging countries
For the next step, acquiring customers and dealers can lead sales of high value-added product and
system
◆Target Customer
The customers whom color MFPs are first introduced to and who do not require collaboration of
advanced solution such as OpenAPI or advanced operability.
Print for pay market.
Customers who use BW Low End MFP (Replacement by color).
Customers who own a number of single-function office devices (Replacement by function aggregation).
-Adaptation of EMI standards’ ClassA of the countries where the product will be released. Difference of panel operability
from existing bizhub C554 series, copy and scan image quality (color shift, moiré) due to CIS adaptation, difference of
subject depth are accepted. (Clarify the ability on various image qualities when selling, and share the information with
sales companies.)
4. Service Policy
4-1 Service Policy
* Followings are extracted from Service Concept summarized in the Product Commercialization meeting on
August 9, 2013.
1. Aim to enhance serviceability of the product that is co-development with our new partner (an external vendor).
2. Analyze field requirements of predecessor model bizhub C200 and field issues, and feed back to bizhub
C281/C221/C221s.
3. For sales companies in emerging countries, aim to strengthen support measures as well as improve service
productivity.
4. Preliminarily discuss with sales companies regarding information gathering of field situation and actual status
against the sales measures that focus on No Service Contract.
Quality assurance department of the external vendor and KM related division will work together to stabilize initial
quality of the product after release at an early point.
2. Serviceability:
2-1. Reduction of CM Parts Replacement Time
Conduct VDC evaluation and machine evaluation of each stage with the external vendor. Aim to
shorten the service work time by evaluating replaceability of CM parts that are frequently replaced in
field with consideration of safety assessment of CE.
2-2. Open Box Installation Time
With service-ability evaluation of each stage, aim to shorten installation time by enhancing evaluation
and measures against whole work process from open box to final adjustment.
A33K133/134/135(US) A33K133/134/135(US)
1 Toner Bottle (BK) 27K TN220K
A33K153/154/155(EUR)
27K TN220K
A33K153/154/155(EUR)
(*1) Field standard print volume (Standard) = Actual yield that includes PV/M, stabilization loss are A4 SEF ratio etc.
PM Time (Option)
Replace Cleaning
Model/Parts Name Cleaning
Detaching Installation Total Time Detaching Installation Total Time
Time
Paper Pick-UP Roller
01:10 01:57 03:07
DF-624 Paper Take-UP Roller 00:02 00:02 00:40 00:44
Lower Separator Roller 00:07 00:07 00:14
Installation Time
6-4 Remark
* See Installation Manual for details
Carrying main body must be done by 4 people or more. (bizhub C281/ C221 : 66Kg, bizhub C221s : 68kg)
Handling for carrying main body should be used in the right way. See Install Manual.
Pay attention when carrying the device at stairs and where there is a bump.
Follow the local regulation when packing material is discarded.
Stopper for preventing falling down must be attached.
873.9 777.6
Completed 43 36 6 1 0
CSO Issues 0 0 0 0 0
Waiting for end of
evaluation 0 0 0 0 0
Measures in
consideration 0 0 0 0 0
New problem
presentation 0 0 0 0 0
TTL 43 36 6 1 0
Electrical Options
2. Original Cover
1. ADF
Scanner
3. Duplex Device
(H/Ld: Standard L: None)
Main Body
(Engine/Scanner)
PS/PCL Controller
5. Desk
bizhub
Fig Option Product Name Parts/Product No Function Notes
C281 C221 C221s
Circulation
1 ADF DF-627 A6XF-WY1 type sheet New Op Op Op
though DF
2 Original Cover OC-513 A76C-WY1 New Op Op Op
3 Duplex NA New Std Std NA
Commonly used
4 Assist Handle AH-101 A0HV-WY0 with C360 series / Op Op Op
C554 series
5 Desk DK-512 A77P-WY1 New Op Op Op
6 Storage Kit (μSD16GB) NA New Op Op Op
Commonly used
7 FAX Kit FK-512 A6ED Super G3
with C3850/C3350
Op Op Op
8 FAX Mount Kit MK-739 A76E-WY1 New Op Op Op
9-2 Specifications
General Specifications/Copy function 【22ppm】 【28ppm】
Type Desktop Desktop
Color support Full-color Full-color
Copy Resolution (Scan) 600 x 600 dpi 600 x 600 dpi
Paper Weight 60~256g/m2 (Multi Bypass Tray: 60~300g/m2) 60~256g/m2 (Multi Bypass Tray: 60~300g/m2)
Max. Power Consumption 1.5 kw (110v,120v-127v)/ 1.58 kw (220v-240v) 1.5 kw (110v,120v-127v)/ 1.58 kw (220v-240v)
Dimensions [W] x [D] x [H] 559(W)×633.5(D)×777.6(H) 559(W)×633.5(D)×777.6(H)
Weight 67.5 kg(Simplex)/ 71 kg (Duplex) 71kg
Standard: Standard:
Mac OS ×10.3 (Power PC)/10.4 (Power PC/Intel) / 10.5(Power Mac OS ×10.3 (Power PC)/10.4 (Power PC/Intel) / 10.5(Power
PC/Intel)/10.6(Intel)/10.7(Intel)/10.8(Intel)/10.9(Intel) PC/Intel)/10.6(Intel)/10.7(Intel)/10.8(Intel)/10.9(Intel)
Red Hat Enterprise Linux PPD file Red Hat Enterprise Linux PPD file
XPS Standard: Standard:
Windows x86 XPS printer driver ( Vista 7 / 8 / 8.1 32bit / 2008 32bit ) Windows x86 XPS printer driver ( Vista 7 / 8 / 8.1 32bit / 2008 32bit )
Windows x64 PLC printer driver ( Vista 7 / 8 / 8.1 64bit / 2008 64bit/ Windows x64 PLC printer driver ( Vista 7 / 8 / 8.1 64bit / 2008 64bit/
2008 R2/ 2012/ 2012 R2 64bit) 2008 R2/ 2012/ 2012 R2 64bit)
USB Print TIFF, JPEG,PDF(Standard) TIFF, JPEG,PDF(Standard)
OOXML(SD OP must ) OOXML(SD OP must )
DirctPrint(PSMobile): (Standard) DirctPrint(PSMobile): (Standard)
bizhub C281 bizhub C284 Aficio MP C2530 Aficio MP C2551 DocuCentre C2265CPS e-Studio 2540c MX-2618NC CLX-9251
Company Konica Minolta Konica Minolta Ricoh Ricoh Fuji Xerox Toshiba Sharp Samsung
Lunch Date Apr. 2014 Sep. 2012 Mar. 2009 Jun. 2011 Dec. 2011 Jun. 2011 Jul. 2011 Jul. 2012
TBD
Street Price 2012/Q2 Key Reserch - - 19,000RMB/$3,045 23,500RMB/$3,676 26,000RMB/$4,067 21,800RMB/$3,410 not info D/N: 12,160 RMB (estimated)
First Copy Time 10.81 sec color/7.8 sec black 7.7 sec color/5.9 sec black 9.5 sec Color/6.5 sec black 9.2 sec Color/6.3 sec black 8.1 sec color/6.5 sec black 8.4 sec color/6.5 sec black 8.1 sec color/5.9 sec black 8.5 sec color/7.5 sec black
Copy/Print Speed 28 cpm color/28 cpm black 28 cpm color/28 cpm black 25 cpm color/25 cpm black 25 cpm color/25 cpm black 25 cpm color/25 cpm black 25 cpm color/25 cpm black 26 cpm color/26 cpm black 25 cpm color/25 cpm black
Warm-up Time 20 sec 20 sec 26 sec 22 sec 32 sec 99 sec 20 sec 34 sec
Std Paper Capacity 1,000(500×2) sheets 1,000(500×2) sheets 500(2×250) sheets 500(2×250) sheets 2,000(500/500/500/500) sheets 1,100(550/550) sheets 500 sheets 1,140(520x2) sheets
Bypass Capacity Std:150 sheets Std:150 sheets Std:100-sheet Std:100-sheet Std:45-sheet Std:100-sheet Std:100-sheet Std:100-sheet
Max Paper Sources 5 5 5 5 5 5 6 5
Max Paper Capacity 1,150 sheets 3,650 sheets 1,600 sheets 1,600 sheets 2,045 sheets 3,700 sheets 5,600 sheets 2,180 sheets
Storage: Memory/HDD 2GB/Opt (μSD card) 2GB/250GB 512MB/NA 1.5GB/160GB 2GB/160GB(Opt) 1.5GB/80GB 3GB/160GB 1GB/320GB
Duplex Auto Auto Auto Auto Auto Auto Auto Std
Document Feeder Opt RADF Opt RADF Opt RADF Std RADF Std RADF Opt RADF Std RADF Std DADF
Finisher NA Option NA Option Option Option Option Option
Power Save Mode 4W 3.0W 5.0W 1.75W 2.3W not info not info 1.5W
Max Power Consumption 1,500W 1,500W 1,680W 1,680W 1,760W 1,500W 1,840W Not Info
High-Speed USB 2.0 Host/
10/100/1000BaseTX, USB2.0 10/100/1000BaseTX, 802.11b/g, 10Base-T/100Base-TX/1000Base- Peripheral, Ethernet 10/100/1000
Interface Type 10/100/1000BaseTX, USB2.0 (High-Speed) 10/100BaseTX,USB2.0 10/100BaseTX,USB2.0 10/100BaseTX,USB2.0 Bluetooth,USB2.0 T,USB2.0 Base TX
Print/Scan/Fax Std/Std/OP Std/Std/OP(2 lines) Std/Std/OP Std/Std/OP Std/Std/OP(3 lines) Std/Std/OP(2 lines) Std/Std/OP Std/Std/OP
Printing Resolution 600 × 600dpi 1200 × 1200dpi 600 × 600dpi 1200 x 1200 dpi 600 x 600 dpi 2400 x 600 dpi 1200 x 1200 dpi 600 x 600 dpi
PCL 5c/6, XPS, opt Adobe PCL5C, PCL6 (XL), PostScript
PDL/PCL PCL6, PostScript3, XPS PCL6, PostScript3, XPS,BM Links RPCS, opt PCL 5c/6 PostScript 3, opt IPDS PCL 5c/6, opt Adobe PostScript 3 PCL6, Adobe PostScript 3 PCL 6,opt PostScript3, XPS Level3, PDF 1.7+, XPS
Scan Technology/Speed CIS/22 ipm color, 22 ipm black CCD/80 ipm color, 80 ipm black CCD/not info CCD/44 ipm color, 44 ipm black CCD/55 ipm color, 55 ipm black CCD/57 ipm color, 57 ipm black not info Color CCDM-MMT
7inch color touch panel
4line LCD (resistive)
Others Size(WxD): 559 x 614mm (TBD) - 4line LCD - - - - Size(WxD): 560 x 600mm
bizhub C221 bizhub C210 bizhub C224 Aficio MP C2030 Aficio MP C2051 iR ADVANCE C2020 DocuCentre C2263CPS e-Studio 2040C MX 2018UC MX-2318UC CLX-9201
Company Konica Minolta Konica Minolta Konica Minolta Ricoh Ricoh Canon Fuji Xerox Toshiba Sharp Sharp Samsung
Lunch Date Apr. 2014 Dec. 2008 Sep. 2012 Mar. 2009 Jun. 2011 Oct. 2010 Dec. 2011 May. 2011 Feb. 2011 Feb. 2011 Jul. 2012
TBD
D/N: 10,810 RMB
Street Price 2012/Q2 Key Reserch - 15,200RMB/$2,377 - 15,500RMB/$2,424 20,300RMB/$3,175 20,300RMB/$3,175 (2T)17,500RMB/$2,737 15,300RMB/$2,393 12,000RMB/$1,877 15,300RMB/$2,393 (estimated)
13.5 sec color/10 sec 8.3 sec color/6.9 sec 9.5 sec color/6.5 sec 9.2 sec Color/6.3 sec 8.9 sec color/5.9 sec 8.1 sec color/6.5 sec 8.4 sec color/6.5 sec 10.2 sec color/8.8 sec 9.6 sec color/7.9 sec
First Copy Time 10.8 sec. / 7.8 sec. black black black black black black black black 10 sec color/7.4 sec black black
22 cpm color/22 cpm 21 cpm color/21 cpm 22 cpm color/22 cpm 20 cpm color/20 cpm 20 cpm color/20 cpm 20 cpm color/20 cpm 20 cpm color/20 cpm 20 cpm color/20 cpm 20 cpm color/20 cpm 23 cpm color/23 cpm 20 cpm color/20 cpm
Copy/Print Speed black black black black black black black black black black black
Warm-up Time 20 sec 40 sec 20 sec 25 sec 22 sec 38 sec 32 sec 99 sec 45 sec 20 sec 34 sec
2,000(500/500/500/500)
Std Paper Capacity 1,000(500×2) sheets 250 sheets 1,000(500×2) sheets 250/250 sheets 500(2×250) sheets 800(250/550) sheets sheets 1,100(550/550) sheets 500 sheets 500 sheets 1,140(520x2) sheets
Bypass Capacity Std:150 sheets Opt: 100-sheet Std:150 sheets Std:100 sheets Std:100-sheet Std:100-sheet Std:45-sheet Std:100-sheet Std:100-sheet Std:100-sheet Std:100-sheet
Max Paper Sources 5 4 5 5 5 5 5 5 5 5 5
Max Paper Capacity 1,150 sheets 3,350 sheets 3,650 sheets 1,600 sheets 1,600 sheets 2,000 sheets 2,045 sheets 3,700 sheets 2,100 sheets 2,100 sheets 2,180 sheets
Storage: Memory/HDD 2G /Opt (μSD card) 576MB/NA 2GB/250GB 512MB/NA 1.5GB/160GB 2GB/None 2GB/160GB(Opt) 1.5GB/80GB 1GB/160GB(Opt) 1GB/160GB(Opt) 1GB/320GB
Simplex model and
Duplex Duplex model Option Auto Auto Auto Auto Auto Auto Auto Auto Std
Document Feeder Opt RADF Opt RADF Opt RADF Opt RADF Opt RADF Opt RADF Std RADF Opt RADF Opt RADF Std RADF Std DADF
Finisher NA NA Option NA Option Option Option Option Option Option Option
Power Save Mode 4W 10.5W 3.0W 5.0W 1.75W not Info 2.3W not info not info not info 1.5W
Max Power Consumption 1,500W 1,250W 1,500W 1,680W 1,680W 1,500W 1,760W 1,500W 1,840W 1,840W Not Info
CIS/22 ipm color, 22 ipm CCD/20 ipm color, 40 ipm CCD/80 ipm color, 80 ipm CCD/44 ipm color, 44 ipm CCD/44 ipm color, 44 ipm CCD/55 ipm color, 55 ipm CCD/57 ipm color, 57 ipm
Scan Technology/Speed black black black CCD/not info black black black black not info not info Color CCDM-MMT