(Template) Empathy Map

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Empathy Map

This is a template for COMP2S01 students to write in the following 4 areas your team’s (A) understanding of your service recipients before the workshop,
(B) observation of your service recipients during the workshop, and (C) adjustment in the workshop.

Service Location: Age/ Study Level of Service Recipients:

Team: Supplementary Details:

(C) Adjustment
(A) Before the workshop (B) During the workshop (What adjustments have you made? Do they work? Why?)
Motivation
Why do your service
recipients join this workshop?
What is their area of
interests?

Gain A) Understand the concept of A.I., machine- Over the course of the five days of instruction, We do not set up a lot of practical examples in
What will your recipients learning and their applications in daily life we became more specific about what students our teaching, such as ChatGPT and AI image
learn from this workshop? B) Understand the issues related to data bias in could learn. creator presentations. In the originally prepared
What do your recipients gain machine learning and the ethical issues teaching materials, there were more theoretical
from interacting with you C) Integrate Scratch with A.I. pose recognition to First for the learning of Artificial Intelligence. We knowledge and Q&A. We made a lot of
and/or their peers? create a function programmes want students to understand what AI is, and in adjustments in the example demonstration,
D) Develop basic cultural understanding across this section, we use several actual AI robots for hoping that students can experience these AI
China, Philippines, South Africa, Tanzania and students to experience, such as ChatGPT and AI robots by themselves. Because of these
Vietnam image creator. when students ask ChatGPT adjustments, students became more interested
E) Master the basic skills in performing Ba-Duan- questions or use AI image creator, they can in learning about AI robots and wanted to know
Jin understand AI and the meaning behind it. how the robot they experienced, ChatGPT,
answered their questions.
We hope that we can inspire our students to Secondly, we want students to understand the
learn more about AI and the cultures of various process of AI learning with its drawbacks. In this We did not care about the issue of the mode of
countries in the future. Beside learning the section we want students to learn how to use answering questions when we prepared the
practical skill, our team prepares some samples to train AI and, in the process, teach instructional materials. On the first day, we
interactive events so that they have a good students how AI makes mistakes. realized that the students were not good at
chance to develop their social ability through English and had some introversion. Therefore,
teamwork. Third, we will teach students some simple we changed the mode of questioning to a game
programming. Students will use the scratch in which we chose the students who answered
As university students from Hong Kong, we will platform to create their own game and the questions and gave them some prizes after
have a cross-cultural exchange with the experience playing it, following the pre-prepared answering the questions. For example, the
recipients. In these interactions, we hope to website material. In this part, students will know students sat in a circle and passed a pen to the
learn about their culture, such as their local food, simple programming codes and understand how music. When the music stopped, whoever
clothing, religion, and festivals and share our to connect AI with programming. We will teach passed the pen had to answer the question.
culture with them. Through this interaction, we them to connect the AI recognition platform with With this modification, all students will
hope to give them a better understanding of the scratch to create their own AI recognition robot. participate in the game and answer the
world and encourage them to go to more places questions, and the motivation of the class will be
through their own endeavors. Fourthly, we will also teach the culture of five greatly increased. The students enjoyed the
different countries, such as the food, traditional game and became more outgoing and less afraid
Finally, before starting the service, we hope that dress, and festivals of these countries. In to answer questions. They also listen more
the students can grasp all the knowledge we addition, students will also be connected to the carefully in class. In this way, the students
have prepared. They will also experience cross- eight duanjin and eight directions every day. memorized the content about AI, machine
cultural communication through positive learning and culture.
interactions with us, become good friends with Finally, students will learn how to combine all
us, and even build up their confidence to study the knowledge they have already learned to Lastly, there are the adjustments to the
and build their own hometowns in the future. answer cultural questions about different Baduanjin practice. The original program was to
countries, and then use the AI Recognition Robot teach the students eight static poses, but it was
to recognize the movements of the Eight decided that the students should be able to
Directions to complete the maze game. perform this traditional Chinese exercise better
and understand the health benefits of Badaanjin.
In interacting with us, students can learn how to Every day, we will take the students through a
solve problems with encouragement and complete dynamic practice of Baduanjin,
affirmation. For example, when answering a following the video and performing all eight
question, if a student gives the correct answer, movements. The students get to know each
we all applaud him and reward him with a small other better and have a good teacher-student
gift. If the answer is wrong, there is no penalty. relationship with us.
In this kind of interaction, students are no longer
afraid to answer questions but learn to be active
learners. Similarly, after a few days together,
students must learn how to get along with their
teachers and develop social skills and
interpersonal skills.
Pain
What are the frustrations,
obstacles, worries or concern
your recipients will face?
Learning Behaviours
What are the learning
attitudes of your recipients?
How would your recipients
behave in class? Will they
respond to you actively?

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