ISS Manager

Video Management Software

User Manual

Manual Version: V1.01

Notice
The information in this manual is subject to change without notice. Every effort has been made in
the preparation of this manual to ensure accuracy of the contents, but all statements, information,
and recommendations in this manual do not constitute the warranty of any kind, express or implied.

Convention
Symbol

The symbols in this chapter are shown in the following table. They are used to remind the reader of
the safety precautions during equipment installation and maintenance.
Mind the operation precautions. Improper operations may cause data loss
CAUTION! or device damage.

Indicates special operations or information required for configuring the

NOTE! device successfully.

Figure Example

GUI varies with product version. The figure examples in this document are for your reference only.
Contents
1 Introduction ·····································································································································1
2 Installation, Upgrade, and Uninstall ································································································1
System Requirements ································································································································1
Installation ·················································································································································3
Upgrade ·····················································································································································4
Uninstall ·····················································································································································4
3 Starting Components ·······················································································································5
ISS Manager Platform ································································································································5
ISS Recorder Server ····································································································································6
ISS Streamer Server····································································································································6
4 Live View ··········································································································································8
Encoding Device Management ··················································································································8
Add an Encoding Device ·····················································································································8
Modify an Encoding Device ··············································································································10
Delete an Encoding Device ···············································································································10
Remotely Perform Operations on an Encoding Device ····································································11
Group Management·································································································································11
Add a Group ·····································································································································11
Delete a Group ·································································································································12
Import Cameras ································································································································12
Play Live Videos········································································································································13
Play Live Video in a Pane ··················································································································13
Live View Toolbar ·····························································································································14
Shortcut Menu of Live View ·············································································································15
Play Live Videos by View ··················································································································16
PTZ Control···············································································································································18
Sequence Display ·····································································································································20
Enable Sequence Display by Camera Group ····················································································20
Enable Sequence Display by Default View ·······················································································20
Enable Sequence Display by Custom View Group············································································21
5 Recording and Playback ·················································································································22
Storage Device Management···················································································································22
Add a Storage Device ·······················································································································22
Modify a Storage Device ··················································································································23
Delete a Storage Device ···················································································································23
Configure a Storage Device ··············································································································23
Start/Stop the Storage Service ·········································································································25

i
 Recording Configuration ··························································································································25
Configure Recording Plan ·················································································································25
Manually Record Videos···················································································································27
Alarm-Triggered Video Recording ····································································································28
Video Records Query ·······························································································································28
Query Video Records by Custom View ·····························································································28
Query Video Records by Camera ·····································································································29
Playback ···················································································································································30
Video Record Control Toolbar ··········································································································30
Floating Toolbar for Video Record Playing ·······················································································32
6 Stream Media Server ·····················································································································32
Stream Media Server Management·········································································································32
Add a Stream Media Server ·············································································································32
Modify a Stream Media Server ········································································································33
Delete a Stream Media Server ·········································································································33
Configure a Stream Media Server ············································································································33
7 Decoding and Displaying Videos on the Video Wall ······································································34
Decoding Device Management ················································································································34
Add a Decoding Device·····················································································································34
Modify a Decoding Device················································································································35
Delete a Decoding Device ················································································································35
Remotely Configure a Decoding Device ···························································································35
Video Wall Management ·························································································································36
Add a Video Wall ······························································································································36
Modify a Video Wall ·························································································································36
Delete a Video Wall ··························································································································36
Configure a Video Wall ·····················································································································37
Video Wall Operations ·····························································································································37
Display Live Video on a Video Wall ··································································································37
Close Live Video on a Video Wall ·····································································································38
Split Screen for a Decoding Output Channel ····················································································38
8 E-map ·············································································································································39
E-map Management ································································································································40
Add an E-map ···································································································································40
Modify an E-map ······························································································································41
Delete an E-map ·······························································································································41
Add a Hot Spot ·································································································································41
Modify a Hot Spot ····························································································································42
Delete a Hot Spot ·····························································································································42
Add a Hot Region······························································································································42
Modify a Hot Region·························································································································43
Delete a Hot Region ·························································································································43

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 E-map Operations ····································································································································43
View a Hot Spot ································································································································43
View a Hot Region ····························································································································44
View Hot Spot/Hot Region Alarms ···································································································44
Clear Hot Spot/Hot Region Alarms ···································································································45
9 Voice Communication ····················································································································45
Video Associated Audio ···························································································································45
Intercom···················································································································································46
Voice Broadcast ·······································································································································47
10 Alarm Management ·····················································································································48
Preparations·············································································································································48
Camera Alarms ·································································································································48
Device Alarms ···································································································································50
Configure Alarm-Triggered Action ···········································································································50
Alarm Records ··········································································································································51
Confirm Live Alarms ·························································································································52
Query History Alarms ·······················································································································52
Confirm History Alarms ····················································································································53
View Alarm-Triggered Videos ···········································································································54
Export Alarm Records ·······················································································································54
11 Operation Logs ·····························································································································54
Query Operation Logs ······························································································································55
Export Operation Logs ·····························································································································55
12 Auxiliary-Monitor ·························································································································55
13 Other Configurations ···················································································································56
System Configuration·······························································································································56
User Management ···································································································································58
Add a User ········································································································································58
Modify User Account Information ···································································································59
Delete a User Account ······················································································································59

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1 Introduction
ISS Manager is a device management software suite for small video surveillance solutions. It is easy
to deploy and operate and suitable for scenarios with relatively small number of video channels,
such as super markets, park areas, and residential communities.
ISS Manager implements various video surveillance services, such as live view, playback, camera
management, recording storage management, alarms, sequence display, video wall and e-map. ISS
Manager also integrates various storage functions, such as NVR storage, DVR storage, and ISS
Recorder. It is applicable for medium- and small-sized video surveillance applications.
Figure 1-1 Typical ISS Manager Network

2 Installation, Upgrade, and Uninstall

System Requirements
ISS Manager components shall be installed on PCs that meet the performance requirements. They
can be installed on a single PC or on separated PCs.

1
System requirements for ISS Manager
Item Requirements

Operating
Microsoft Windows 7/Windows 8 (32-bit or 64-bit).
System

CPU Intel Pentium IV 3.0 GHZ or higher.

Memory 1 GB or higher.

Network card Gigabit Ethernet network card (or higher) are recommended.

Display
1280*720 or higher.
definition

System requirements for ISS Recorder

Item Requirements

Operating
Microsoft Windows 7/Windows 8 (32-bit or 64-bit).
System

CPU Intel Pentium IV 3.0 GHZ or higher.

Memory 1 GB or higher.

1 TB or higher.

HDD Note:
The capacity of hard disk depends on the volume of data to be stored. You can
figure out the capacity by the formula provided in the supplementary instruction.
Network card Gigabit Ethernet network card (or higher) are recommended.

System requirements for ISS Streamer

Item Requirements

Operating
Microsoft Windows 7/Windows 8 (32-bit or 64-bit).
System

CPU Intel Pentium IV 3.0 GHZ or higher.

Memory 1 GB or higher.

Network card Gigabit Ethernet network card (or higher) are recommended.

2
 NOTE!
 Previewing multi-channel videos simultaneously or videos of higher resolution requires higher
hardware configuration.
 The software operates on a 32-bit operating system, or on a 64-bit operating system that can host
32-bit software programs.
 The recommended hard disk space for ISS Recorder should be able to store 1080P (6 Mbps bit rate)
video for one week. To store more channels of videos with longer time, use hard disks with larger
capacities. To figure out the hard disk space required, please use the formula: capacity (GB) ≈ stream
(Mbps) x 60 x 60 x 24 x days x channel numbers/8/1024. For example, the capacity required for a 6
Mbps video to be stored for seven days is about 443 GB and that for 25 channels of CIF (1 Mbps
stream) is about 1.8 TB.

Installation
NOTE!
The following describes the typical installation of ISS Manager. To install the components separately,
choose the custom installation mode.

To install ISS Manager:

1. Double-click ISS Manager setup file.
In the installation wizard dialog box, click Next.
2. Select Typical (the default choice).
3. Complete the installation according to system prompt messages.
ISS Manager is installed on a system disk by default, for example, C:\ProgramFiles\ISS Manager.

3
 4. After the installation is completed, the and icons are displayed on the OS desktop.

Upgrade
To upgrade ISS Manager, see Installation.

Uninstall
You can uninstall ISS Manager using the quick uninstall function or using the uninstall option of the
installer.
To Quickly Uninstall ISS Manager
1. Select Start > All Programs > ISS Manager > Uninstall ISS Manager.
The Windows Installer dialog box appears.
2. Click Yes. ISS Manager will be uninstalled automatically.
To Uninstall ISS Manager Using the Setup File
1. Double-click ISS Manager setup file. The installation wizard appears. Click Next.
2. Select Remove and click Next to start uninstall.

4
3 Starting Components
ISS Manager Platform
As a centralized management platform for video surveillance devices, ISS Manager allows you to
configure parameters, maintain the system, and query video records and perform other basic
surveillance service operations.

1. Double-click and enter the login interface.

2. Use the default username admin and password admin for your first login.
After successful login, the control panel of ISS Manager appears, as shown in the following figure.

The following table describes each area of the control panel.

Area Description

1 Function menu.

2 Shortcut buttons including for locking UI, and for switching users.

3 Control panel (function area).

4 Auxiliary function area including for live alarms, for logs, for task

5
 Area Description
management, for CPU usage, and admin indicating the current user.

NOTE!
 Before performing operations on the interface, make sure that you have related operation
permissions. For details, see User Management.
 It is recommended that you change your password after your first login. For details, see Modify User
Account Information.

ISS Recorder Server

As a storage server, ISS Recorder receives and stores data from the edge devices and provides VOD
(video on demand) services.

1. After ISS Manager installation is completed, double-click to run ISS Recorder. If appears
in the lower right corner of the task bar, ISS Recorder is running.
2. Right-click and choose Autorun.
 If you select Autorun, the PC will automatically run ISS Recorder upon startup.
 If you select Auto-login operating system and then enter the username and password for the
operating system, you will automatically log in to the operating system after the PC is started.

ISS Streamer Server

As a stream media server, ISS Streamer forwards live preview data on a camera if video streams on
the camera reach the limit or the network bandwidth is insufficient.
1. After ISS Manager installation is completed, click Start > All Programs > ISS Manager > ISS
Streamer.

6
NOTE!
After ISS Streamer is started, the media switch service is started by default. Click Stop to stop the
service if required.

2. In the dialog box that appears, click Config.

3. To run the service automatically upon PC startup, select Autorun. To automatically log in to
Operating System, enter the username and password.
4. Click OK to complete the configuration.

7
4 Live View
You need to add an encoding device before using ISS Manager to view live video on the encoding
device.

Encoding Device Management

Add an Encoding Device

CAUTION!
 It is recommended that you add an IPC only in one ISS Manager to ensure proper management.
 You can add an IPC to the ISS Manager by adding its connected NVR or DVR. The setting parameters
displayed for IPCs may vary, depending on the way of adding. For the actual parameters, see the
display on your device. The following uses the way of direct adding as an example.

Search for and add an online device

On the control panel, select Device Management, and then follow the steps shown in the figure
below.

8
 In the list of online devices, the system automatically searches for all online devices on the LAN and
updates the list periodically.
From the Add Online Device drop-down list, you can select Add to add the encoding device to the
default group or select Add to Group to add the device to a specified group. The devices that are
added by means of automatic search are named in format of device type_IP address.
You can right-click an online device in the list to configure the auxiliary parameters. The following
table describes the parameters.
Parameter Description

Change the device IP into the specified IP.

Edit Network Address
Note: You need to be the administrator to access this function.

You need to provide the serial number to restore the device password.
Restore Device
Password Note: After you provide the serial number of your device, you will receive
a sequence number used to restore the password.
Browse Web Page Opens the login page for the device in Internet Explorer.

Manually add one device

To manually add one device:
On the control panel, select Device Management, and then follow the steps shown in the figure below.

9
 In the Device Information dialog box, you can click Add to add the encoding device to the default
group or click Add to Group to add the device to a specified group.
Manually add devices in batches
To manually add device in batches:
On the control panel, select Device Management, and then follow the steps shown in the figure
below.

In the Device Information dialog box, you can click Add to add the encoding devices to the default
group or click Add to Group to add the devices to a specified group.

Modify an Encoding Device

To modify an encoding device:
1. On the control panel, select Device Management.
2. Select Device > Encoding Device.
3. Select the desired device and click Edit.
4. In the Device Information dialog box (as shown in Manually add one device) that appears,
modify parameters.

Delete an Encoding Device

To remove a device with storage resource configuration, you need to delete storage resource first
(see Configure a Storage Device).
To delete an encoding device:
1. On the control panel, select Device Management.

10
 2. Select Device > Encoding Device.
3. Select the device(s) to be deleted and click Delete.
4. In the Information dialog box, click Yes.

Remotely Perform Operations on an Encoding Device

CAUTION!
Ensure that an encoding device is online before configuring detailed parameters for the device.

To remotely perform operations on a device:

1. On the control panel, select Device Management.
2. Follow steps in the following figure to perform operations on the device.
3. Choose the IPC and click Configure, or right click on the device and choose Configure. You need
to log in to the corresponding Web interface before configuration.

Group Management
The system manages device channels by group.

Add a Group
To add a group:
On the control panel, select Device Management, and then follow the steps shown in the figure
below.

11
 The added group is displayed in the group list on the left.

Delete a Group
To delete a group:
1. On the control panel, select Device Management.
2. Click the Group tab.
3. In the group list on the left, select the desired group and click Delete Group.
4. In the Information dialog box, click Yes.

Import Cameras
To import cameras to a group:
On the control panel, select Device Management, and then follow the steps shown in the figure
below to import the desired camera(s) to a specified group.

12
 You can click Import All to import all cameras to a specified group.
 Click to add a group.
 Click to delete a camera from the group.
 Click to modify the name of the camera.
As shown in the following figure, the imported cameras are displayed in the list on the right. You can
edit, delete, or configure a camera.

Play Live Videos

You can play live audio/video of a camera in a pane.
After a camera is imported to a group, you can play live video in a pane, manipulate the live video by
clicking the buttons on the Live View toolbar.

Play Live Video in a Pane

To play a live video in a pane:
On the control panel, select Live View, and then follow the steps shown in the figure below.

13
 NOTE!
If you choose a camera and then click on the right, you can choose to play live video from the
camera with the main, sub or third stream.

Live View Toolbar

The live view toolbar is under the panes. The following table describes the buttons on the toolbar.
Button Description

Switches pane layout.

Saves the current view.

Saves the current view as another name.

Closes all panes with video playing.

Plays the live video of the previous camera.

, Pauses/Resumes sequence display.

Adjusts the sequence display interval.

Plays the live video of the next camera.

14
 Button Description

Adjusts the MIC volume or mutes the MIC for the PC in audio intercom.

Full screen.

The following table describes the buttons on the floating toolbar.

Button Description

Takes snapshots.
Note:
You can set the path to store screenshots in System Configuration.
Triggers manual alarms.
Tip:
It is recommended that you configure alarm-triggered actions for manual
alarms first. Each time you click this button, an alarm is generated and
reported and the corresponding action is taken. You can also trigger
manual alarms through the shortcut menu of panes playing live videos.
For details, play the live video using the shortcut menu.
Records and locally stores the live video played in current pane. Click this
button again to stop recording.
, Note:
You can set the path to store video records in System Configuration.
Starts/Stops digital zooming.
Note:
,
Zooms in a region of the live video played in the current pane. Click this
button again to stop.
Opens PTZ control.
Note:
This function is available only for cameras with PTZ configured.

, Adjusts the speaker volume or mute it for the PC.

NOTE!
The buttons on the floating toolbar may vary because of different device mode.

Shortcut Menu of Live View

The following figure shows the shortcut menu of a Live View pane.

15
 The following table describes key parameters on the shortcut menu.
Parameter Description
Triggers manual alarm.
Tip:
Manual Alarm It is recommended that you configure triggered actions for manual alarms first
(see Configure Alarm-Triggered Action). Each time you click this button, an
alarm is generated and reported and the corresponding action is taken.
Shortcut to enter the system parameter configuration interface. For details,
System Configure
see System Configuration.

Play Live Videos by View

By a default view
To play live videos by default view:
On the control panel, select Live View, and then follow the steps shown in the figure below.

Select the desired view and

click the Play button

After you click an x-pane view, the live videos of the cameras in the camera list are played in x panes.

16
 For example, a four-pane default view is displayed with four panes. Pane 1 plays the live video of the
first camera in the camera list, and pane 2 plays the second and so on.
By a custom view
You need to save a custom view before playing it.
To play a custom view:
On the control panel, select Live View, and then follow the steps shown in the figure below.

3
4

The Custom View list on the left displays the view that is successfully added.

Live videos are played

8
according to the layout
5

7 Select the desired layout

6 9

Click to save the current surveillance layout into another view.

17
 In the Custom View list, double-click a view or select the view and click the Play button to play the
live video according to the specified surveillance layout.

PTZ Control
Through PTZ control, you can remotely control PTZ, camera aperture, focus distance, wiper, zooming,
and so on. The system also allows you to set preset positions for a PTZ, select camera patrol route,
and so on. With PTZ positions preset, you can set a preset position as a guarding position. You can
also accessing the auxiliary functions such as 3D locating, shortcut PTZ, and so on.
After finishing the preparation tasks, you can perform PTZ control through PTZ panel.

NOTE!
PTZ control is only available to cameras with PTZ configured. Whether or not a PTZ control
operation can take effect is determined by the functions and PTZ protocols that the PTZ camera
supports. For example, some preset positions of certain PTZ cameras are assigned to special
functions (such as wiper, menu, and so on). So you need to refer to PTZ camera specification before
performing PTZ control.

1. On the control panel, select Live View.

2. Play Live Video in a Pane.

3. Click the pane and then click on the toolbar to open the PTZ control panel.

4. See the following table to perform PTZ control.

Parameter Description

Controls the PTZ rotation direction.

Note:
When the PTZ control panel is displayed (3D locating must be disabled
first), put the mouse on the corresponding pane, and when the mouse
cursor changes into a triangle (like ), you can click and hold the left
button and then move the mouse to adjust the viewing direction of the
PTZ camera.

Adjusts the camera aperture, focus distance, and zooming settings.

18
Parameter Description

 Enables/Disables the IR.

 Enables/Disables the wiper.
 Enables/Disables the heater.
 Enables/Disable the light.
 Enables/Disables snow removal function.

Adjusts the PTZ rotation speed.

 With the 3D positioning function enabled, click a point in the pane and
the PTZ will rotate to the direction of the point. You can zoom in a
region by holding the left button of the mouse and dragging from
upper left to lower right or zoom out a region by holding the left
button of the mouse and dragging from lower right to upper left.
 When 3D locating is disabled, you can use the mouse to control the
rotating direction of the PTZ. For example, when you move the mouse
point to the upper-right corner of the pane, the point changes to .
You can click the mouse to have the PTZ rotate to the upper-right
direction.
 List of preset positions for setting and selecting.
 : Moves PTZ camera to the selected preset position.
 : Adds the current PTZ position to the preset position list. Ensure
that the serial number for the newly added preset position is unique.
Otherwise, the new preset position will overwrite an existing preset if
they have the same serial number.
 : Deletes a preset position.
 : Sets a preset position as a PTZ guard position and set the
corresponding guard time. During the guard time period of a PTZ
camera, the PTZ camera goes back to the guard position when it is
released and no operation is performed to it.
 : Deletes a guard position.
 Patrol route list.
 : Starts a patrol route manually.
 : Add a patrol route. In the Patrol Route dialog box, enter the route
name and ID and click Add to add a patrol action. You can also adjust
the action sequence in the patrol route by clicking the corresponding
buttons.
Patrol action includes:
After you click Add, you can configure the PTZ camera to rotate to a
preset position and the residence time that the camera stays at that
position.
After you click Add, you can specify the rotation direction, zoom
value, speed, rotation duration, and residence time, or you can
configure the PTZ camera to keep rotating.

19
 Parameter Description
 : Deletes a patrol route.
 : Records a patrol route. After you click Record, you can specify the
rotation direction and zoom value. The system records each motion
trail parameter and automatically adds it to the action list. Click Stop
to complete action recording.
 : Configures a patrol plan

Sequence Display
Enable Sequence Display by Camera Group
To enable sequence display by camera group:
On the control panel, select Live View, and then follow the steps shown in the figure below.

Select the desired pane. By

1 default, the first idle pane is
2
used for sequence display
3

After sequence display is enabled for a camera group, the live videos of cameras in the group are
played by turns in the specified pane.

Click or to pause or resume sequence display. Click or to play live video of the

previous or next camera. Click to adjust the sequence display interval.

Enable Sequence Display by Default View

To enable sequence display by default view:
On the control panel, select Live View, and then follow the steps shown in the figure below.

20
 1

After sequence display is enabled for a default x-pane view, the live videos of cameras in the camera
list are played by turns in x panes.
For example, a four-pane default view is displayed with four panes. Pane 1 plays the live video of the
first camera in the camera list, and pane 2 plays the second and so on. After a sequence display
interval (assume 20s), pane 1 plays the live video of the fifth camera, and pane 2 plays the sixth and
so on.

1 2 5 6
20s

3 4 7 8

Click or to pause or resume sequence display. Click or to play live video of the

previous or next camera, or play live video of the previous or next group of cameras. Click to
adjust the sequence display interval.

Enable Sequence Display by Custom View Group

To enable sequence display by custom view group:
On the control panel, select Live View, and then follow the steps shown in the figure below.

21
 1

After sequence display is enabled for the custom view group, each custom view is played by turns.

Click or to pause or resume sequence display. Click or to play the previous or

next custom view. Click to adjust the sequence display interval.

5 Recording and Playback

After recording videos, you can obtain the video records by searching. Then you can play or
download the video records. Before that, you need to prepare a storage device.

Storage Device Management

Add a Storage Device
To add a storage device:
On the control panel, select Device Management, and then follow the steps shown in the figure
below.

22
 Use a username and password with the permission for logging in to ISS Recorder.

Modify a Storage Device

To modify a storage device:
1. On the control panel, select Device Management.
2. Select Device > Storage Device.
3. Select the desired device and click Edit.
4. In the Device Information dialog box (see the figure in Add a Storage Device), modify the
parameters.

Delete a Storage Device

To delete a storage device:
1. On the control panel, select Device Management.
2. Select Device > Storage Device.
3. Select the desired device(s) and click Delete.
4. In the Information dialog box, click Yes.

CAUTION!
Deleting a storage device using the ISS Manager management platform does not stop the execution
of the existing plans on the storage device. To stop all the storage operations on the device, you
need to stop ISS Recorder Server first.

Configure a Storage Device

You can allocate storage resources for cameras as required by customers; you can also have cameras
operating in different storage modes.

CAUTION!
Before parameter configuration, you need to stop the ISS Recorder service first and make sure that
you have the corresponding ISS Recorder operation permission.

To configure a storage device:

On the control panel, select Device Management, and then follow the steps shown in the figure
below.

23
The following table describes key parameters.
Parameter Description

Enables or disables time synchronization with the NTP server at fixed time.
Time Note:
To enable this function, you need to set a valid NTP server address.
System Select the user account to be modified and change the password.

User Note:
The administrator can modify configurations of all users, and the operator
can only modify their own configuration.
 Listening Port: Communications port for ISS Recorder.
Network Port
 VOD Listening Port: Communications port for VOD media services.
Disk Allocate or delete storage space.

Configure Storage Stream, Capacity to Allocate(GB), and HDD Full of the

channel for a camera.
Click Add, select a storage channel, and configure Storage Stream,
Capacity to Allocate(GB), and HDD Full.
Select a storage channel and click Delete to delete the storage resources
configured for the channel.

Storage
Channel

Note:

24
 Configure disk storage space before configuring the channel.

Start/Stop the Storage Service

CAUTION!
Stopping the storage service may affect other ongoing services.

To start or stop the storage service:

1. On the control panel, select Device Management.
2. Select Device > Storage Device.
3. Right-click the storage device to switch services and select Start Service or Stop Service from
the shortcut menu.

Recording Configuration
Configure Recording Plan
After you configure storage resources for a camera, the specified storage server will automatically
start recording and storing according to the plan. It will stop automatically after the end time.
For cameras directly connected to ISS Manager

NOTE!
The following configuration is applicable only to the cameras that ISS Manager directly manages.

On the control panel, select Recording Plan, and then follow the steps shown in the figure below to
configure a recording plan for a camera directly connected to ISS Manager.

25
 4
2
Select a storage device
1

Select the desired

camera 3 Draw a recording plan

The following table describes the key parameters.

Parameter Description

Deleting tool: delete all recording plans.

Edit Template Edit a drawn template.

Perform exception recording on holidays.

Add Holiday On the set holidays, the system only performs recording at the time that is
configured according to the holiday configuration and performs normal
recording in other days.

Click Storage Capacity. You can self-define the storage capacity by

configuring Storage Stream, HDD Full, and Add More (GB).

Storage Capacity

26
 For cameras directly connected to NVR/DVR

NOTE!
The following configuration is applicable only to the cameras that ISS Manager manages through a
third-party NVR or DVR.

On the control panel, select Recording Plan, and then follow the steps shown in the figure below to
configure a recording plan for a camera directly connected to an NVR or a DVR.

4
2

Select the 3 Draw a recording plan

desired camera

For description of the key parameters, see For cameras directly connected to ISS Manager

Manually Record Videos

You can record and save the video playing in a pane to the client PC as local records. The video can
be the live video of a camera or a VOD video.

NOTE!
 You can specify the default path and file format in system configuration.
 You can view the content of a local recording file by dragging it to a pane in the live view window of
ISS Manager.

1. On the control panel, select Live View.

2. Select the pane where the desired video is being played.

3. Click on the toolbar.

27
 4. To stop local recording, click on the toolbar.

Alarm-Triggered Video Recording

When an alarm occurs, ISS Manager triggers an action to store recordings automatically.
Before ISS Manager begins the storage, make sure that you have added a storage device (see Add a
Storage Device) to the system and configured storage resources and alarm-triggered actions for the
associated camera.

NOTE!
You can set the duration for storing alarm-triggered recordings in system configuration.

Video Records Query

Query Video Records by Custom View
You can query camera video records that are saved to a custom view. Before the query, make sure
that a recording plan has been configured for the cameras in the view.
To query video records in a custom view:
On the control panel, select Playback, and then follow the steps shown in the figure below.

28
 1
Select the desired view

Set the desired record type, the

2 start time and end time
3

Query Video Records by Camera

You can query the video records of a camera. Before the query, make sure that the related storage
medium is communicating with other devices properly.
To query video records on a camera:
On the control panel, select Playback, and then follow the steps shown in the figure below.

29
 1

Select the desired

camera

Set the desired record type, the

2 start time and end time
3

NOTE!
Currently, you can query video records from a maximum of 16 cameras at a time. If you select more
than 16 cameras, latter ones will be ignored.

Playback
You can play stored video records of a camera in a pane. First search for video records and then click
the area in blue (indicates the time range with video recorded) to play the video. While the video is
playing, you can control it by using the buttons on the video record control toolbar and floating
toolbar.

NOTE!
Excessive playback-related operations (such as pausing, resuming, and setting playback speed)
degrade the synchronizing effect.

Video Record Control Toolbar

The video record control toolbar is on the record query page.

30
The following table describes the toolbar.
Button Description

Sorts videos by recording condition. After you select a video type, only
this type of videos is displayed.

Time bar. You can drag the bar when watching the video.

The area in color indicates a time interval with video recorded. Click a
colored area to view the video.

Closes all panes.

, Plays/Pauses a video.

Normal playback.

Synchronous playback.

Controls the video play speed.

, Moves the time bar leftward and rightward.

Scales up/down the time bar.

Plays videos in full-screen mode.

31
Floating Toolbar for Video Record Playing

Button Description

Takes snapshots.
Note: You can set the path to store screenshots in System Configuration.
Records and locally stores the live video played in current pane. Click this
button again to stop recording.
,
Note: You can set the path to store recordings in System Configuration.

Start/Stop digital zoom.

, Note: Zooms in a region of the live video played in the current pane. Click
this button again to stop.

Downloads and saves the video from a storage device to your local PC as
a recording file.
 You can set the default path and file format for downloaded video
records in System Configuration.
 Before you playing a downloaded video record, make sure your media
player supports the format of the record. VLC player is recommended.

, Adjusts the speaker volume or mute it for the PC.

NOTE!
Before playing a video record, you can set the video transmission protocol based on the network
environment to improve the image quality.

6 Stream Media Server

You can configure a stream media server to forward live preview data on a camera if video streams
on the camera reach the limit or the network bandwidth is insufficient.

Stream Media Server Management

Add a Stream Media Server
To add a media server:
On the control panel, select Device Management, and then follow the steps shown in the figure
below.

32
 1

The list displays the

2 added storage device

The IP address indicates

that of the PC where the
stream media server
4 Enter device information resides

Modify a Stream Media Server

To modify a stream media server:
1. On the control panel, select Device Management.
2. Select Device > Stream Media Server.
3. In the stream media server list, select the desired server and click Edit.
4. In the Device Information dialog box (see the figure in Add a Stream Media Server), modify
parameters.

Delete a Stream Media Server

To delete a stream media server:
1. On the control panel, select Device Management.
2. Select Device > Stream Media Server.
3. In the stream media server list, select the desired server(s) and click Delete.
4. In the Information dialog box, click Yes.

Configure a Stream Media Server

To configure a stream media server:
1. On the control panel, select Device Management.
2. Select Device > Stream Media Server.
3. In the stream media server list, select the desired server, and then follow the steps shown in the
figure below.

33
 1

Select the
camera(s) from
which the stream
media server will
receive streams

The stream media server will receive streams from the specified cameras and display the stream
receiving records.

7 Decoding and Displaying Videos on the Video

Wall
Decoding Device Management
Add a Decoding Device
To add a decoding device:
On the control panel, select Device Management, and then follow the steps shown in the figure
below.

34
 1
3
2

The list displays the

added decoding devices

4 Enter device information

5

Modify a Decoding Device

To modify a decoding device:
1. On the control panel, select Device Management.
2. Select Device > Decoding Device.
3. In the decoding device list, select the desired device and click Edit.
4. In the Device Information dialog box (see the figure in Add a Decoding Device), modify
parameters.

Delete a Decoding Device

To delete a decoding device:
1. On the control panel, select Device Management.
2. Select Device > Decoding Device.
3. In the decoding device list, select the desired device and click Delete.
4. In the Information dialog box, click Yes.

Remotely Configure a Decoding Device

To remotely configure a decoding device:
1. On the control panel, select Device Management.
2. Select Device > Decoding Device.
3. In the decoding device list, select the desired device and click Configure.
4. On the Web interface, configure parameters.

35
Video Wall Management
Add a Video Wall
To add a video wall:
On the control panel, select Video Wall, and then follow the steps shown in the figure below.

1
2
Here displays the
added video wall
Enter basic video wall
3 information

Modify a Video Wall

To modify a video wall:
1. On the control panel, select Video Wall.
2. Select Configure > Decoding Device.
3. On the right, select the desired video wall and click Edit.
4. In the Video Wall Information dialog box (see the figure in Add a Video Wall), modify
parameters.

Delete a Video Wall

To delete a video wall:
1. On the control panel, select Video Wall.
2. Select Configure > Decoding Device.
3. On the right, select the desired video wall and click Delete.
4. In the Information dialog box, click Yes.

36
Configure a Video Wall
Bind a decoding output channel to the specified screen
On the control panel, select Video Wall, and then follow the steps shown in the figure below.

2 Drag the decoding output

channel to the specified
screen

Video Wall Operations

Display Live Video on a Video Wall
To display live video on a video wall:
On the control panel, select Video Wall, and then follow the steps shown in the figure below to
display live video of a camera on a screen.

37
 1
3 elect the channel and click Preview. The
preview pane appears in the right lower
corner and displays the decoded live video

2
Drag the desired camera to
the specified decoding
screen to enable decoding
for the channel

Preview pane

After encoding is enabled for a specified channel, the corresponding video wall will display live video
from the channel.

Close Live Video on a Video Wall

To close the live video on a video wall:
1. On the control panel, select Video Wall.
2. Click the Operating tab.
3. In the video wall list, select the desired decoding channel and click Close.
The decoding is disabled for the channel and the live video is closed.

Split Screen for a Decoding Output Channel

NOTE!
You need to stop the live video in a decoding output channel before splitting the screen.

To split screen for a decoding output channel:

On the control panel, select Video Wall, and then follow the steps shown in the figure below.

38
 Click Layout and then
1 select the layout mode
3

Select the desired

2 decoding output
channel

Four-pane display

You can drag multiple cameras to a decoding output channel for which the screen is split. This
implements the display of multiple live videos in a single decoding output channel.

8 E-map
You can manage surveillance for intended areas in accordance with the scene.

39
E-map Management
Add an E-map
To add an e-map:
On the control panel, select E-map, and then follow the steps shown in the figure below.

The following figure displays the successfully added e-map.

40
Modify an E-map
To modify an e-map:
1. On the control panel, select E-map.
2. Select Edit Map.
3. In the e-map list, select the desired e-map and click Modify.
4. In the E-map Information dialog box (see the figure in Add an E-map), select another map and
change the name.

Delete an E-map
To delete an e-map:
1. On the control panel, select E-map.
2. Select Edit Map.
3. In the e-map list, select the desired e-map and click Delete.
4. In the Information dialog box, click Yes.

Add a Hot Spot

To add a hot spot:
On the control panel, select E-map, and then follow the steps shown in the figure below.

1
3
4
2
Select the desired
e-map

5 Select the desired hot spot and

set the name, color and icon

Added hot spot

Alternatively, you can drag a camera within the same group as the e-map to the right pane to add it
as a hotspot.

41
 After a hot spot is successfully added, drag the hot spot to the actual surveillance area.

Modify a Hot Spot

To modify a hot spot:
On the control panel, select E-map, and then follow the steps shown in the figure below.

1
3

4 You can select another hot spot

and modify basic information
about the selected hot spot

5
2
Select the
desired
hot spot

Delete a Hot Spot

To delete a hot spot:
1. On the control panel, select E-map.
2. Select Edit Map.
3. In the hot spot list, select the desired hot spot and click Delete.
4. In the Information dialog box, click Yes.

Add a Hot Region

To add a hot region:
On the control panel, select E-map, and then follow the steps shown in the figure below.

42
 1
3

2 4
Select the desired
e-map and set it as
a parent e-map

5 Select the desired hot region and

set the name, color and icon

Added hot 6
region

Modify a Hot Region

To modify a hot region:
1. On the control panel, select E-map.
2. Select Edit Map.
3. In the hot region list, select the desired hot region and click Modify.
4. In the Add Hot Region dialog box (see the figure in Modify a Hot Spot), select another hot
region and set the color and icon.

Delete a Hot Region

To delete a hot region:
1. On the control panel, select E-map.
2. Select Edit Map.
3. In the hot region list, select the desired hot region and click Delete.
4. In the Information dialog box, click Yes.

E-map Operations
View a Hot Spot
To view a hot spot:
On the control panel, select E-map, and then follow the steps shown in the figure below.
43
 1

2
Double-click to view live
Select the
3 video of the hot spot
desired hot
(camera)
spot

View a Hot Region

To view a hot region:
1. On the control panel, select E-map.
2. Select Map Preview.
3. Under the parent map, double-click a hot region to see information.
4. To go back to the parent map, click Back to parent map.

View Hot Spot/Hot Region Alarms

If a hot spot or a hot spot device in a hot region generates alarms (for example, device online and
offline alarms), the hot spot or hot region sends blinking red signals for alarming.
To view hot spot or hot region alarms:
1. On the control panel, select E-map.
2. Select Map Preview, and then follow the instruction shown in the figure below.

44
 Right-click the
alarming hot spot
and choose Show
Alarm Info to
view the alarm
information. To
view alarm
information of a
hot region,
double-click the
hot region first

Clear Hot Spot/Hot Region Alarms

To clear hot spot alarms:
1. On the control panel, select E-map.
2. Select Map Preview.
3. Select the desired alarming hot spot, click Remove Alarm. To clear hot region alarms,
double-click the hot region, select the alarming hot spot in the hot region, and then click
Remove Alarm.
After alarms are cleared, the hot spot or hot region restores to the normal state.

9 Voice Communication
CAUTION!
The video associated audio, intercom, and voice broadcast services are mutually exclusive. If one of
the services is ongoing, starting another will stop the ongoing service.

45
Video Associated Audio
Video associated audio refers to audio that is transmitted with live video simultaneously. Video
associated audio is sent one way from a camera to users and stops when live video stops.

Select the desired

2 camera and start
live video

Unmute the
4 camera

CAUTION!
You can listen to the video associated audio from one camera at a time. Starting video associated
audio for another camera will stop that from the existing camera.

Intercom
Intercom refers to a two-way voice session between ISS Manager and a camera.

NOTE!
Intercom requires that the camera is online, audio input and output devices are connected to ports
supporting Intercom on the camera, and audio input and output devices are connected to the PC
that runs ISS Manager. In addition, Live view needs to be started for Intercom.

To start Intercom:
On the control panel, select Live View, and then follow the steps shown in the figure below.

46
 1

2 Select the desired

camera and start
live video

To stop Intercom, perform steps 1 and 2 in the figure above and then deselect Intercom.

CAUTION!
 If you close the live view of the camera with ongoing intercom, the intercom with the camera then
stops.
 You can intercom with only one camera at a time. Starting Intercom with another camera stops the
existing intercom session.

Voice Broadcast
Broadcast here refers to a one-way voice broadcast between ISS Manager and multiple cameras.

NOTE!
Broadcast requires that the cameras are online, audio output devices are connected to the Audio
Out ports on the cameras, and audio input devices are connected to the PC that runs ISS Manager.

On the control panel, follow the steps shown in the figure below to start voice broadcast.

47
 1

To stop voice broadcast, perform steps 1 and 2 in the figure above and then deselect the cameras
from the voice broadcast list.

10 Alarm Management
You can set actions to be triggered by an alarm so that the alarm can be handled in time.

Preparations
CAUTION!
Before the configuration, make sure that alarm-related parameters listed in the following table are
configured.

Camera Alarms

Parameter Remarks

Camera Online
Online/Offline Enables alarm.
Camera Offline

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 Parameter Remarks

Scheduled Recording Failure

Scheduled Recording Failure Enables alarm.
Cleared

Not Enough Storage Space

Storage Enables alarm.
Storage Full

Stream Storage Failure

Stream Storage Failure Enables alarm.
Cleared

Enables motion detection alarm.

Note:
Motion Detection
Click Alarm Parameters to configure alarm
Motion Detection Cleared parameters on the Web interface. For details about
the operations and parameter description, see the
related camera user manual.
Enables Boolean alarm.
Note:
Alarm Input
Click Alarm Parameters to configure alarm
Alarm Input Cleared parameters on the Web interface. For details about
the operations and parameter description, see the
related camera user manual.
Enables alarm.

Manual Alarm Note:

Event See Live View Toolbar for information on the
operations and parameter description.
Enables sound alarm and sets the related
parameters.
Sound Detection Note:
Sound Detection Cleared Click Alarm Parameters to configure alarm
parameters on the Web interface. For details about
the operations and parameter description, see the
related camera user manual.
Enables occlusion detection alarm and sets the
related parameters.
Cover Detection Note:
Cover Detection Cleared Click Alarm Parameters to configure alarm
parameters on the Web interface. For details about
the operations and parameter description, see the
related camera user manual.

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Device Alarms

Parameter Remarks

High Temperature
Enables alarm, high-temperature alarm (lower threshold),
Low Temperature low-temperature alarm (upper threshold).
Device Temperature Alarm Note:
alarm Cleared Click Alarm Parameters to configure alarm parameters on the
Device Online Web interface. For details about the operations and
Device Offline parameter description, see the related camera user manual.

Configure Alarm-Triggered Action

On the control panel, select Alarm Configure, and then follow the steps shown in the figure below to
add an alarming device.

1 Select the type of alarming devices

8
3 Select the alarm type
2
Select an alarming 4 Select Send Email as required
device 5 Click Add to add actions to be triggered

The list displays the added

alarming device

Select one or multiple

cameras to trigger

Configure desired alarm-related actions according to the following table.

Action Procedure

Records and stores the video of the camera when a specific alarm occurs for later
Store Alarm reference.
Record Before configuring this action, you need to configure storage resource for the camera
first.

50
 Action Procedure
To configure storage for alarm-triggered recording:
 Select Store Alarm Record.
 Click Add in the Store Resource list.

 In the Storage Configure dialog box, select the storage device to store the
resource from this camera and configure related parameters.
 Click OK to complete the configuration.

Note:
 To delete an added camera, select the camera and then click .
 For a camera with storage resource configuration, you can click the storage
resource to modify the settings.
Moves a PTZ camera to the preset position when a specific alarm occurs, so that
users can capture images of the position as needed.
Note:
 This alarm-triggered action will preempt the PTZ when a specific alarm occurs.

Go to Preset  To configure this action, you need to set a preset position for the camera first.

 Only cameras with PTZ are supported.

To configure this action, select a preset position for the camera in the list.
Note:
To delete an added camera, select the camera and then click .
Plays the live video of a specified camera on a specified pane when a specific alarm
occurs.
Note:
This action may preempt services in the panes. If the live videos of multiple cameras
are associated to the same pane, the CPU usage of the PC may be quite high. As a
Live view result, some alarm-triggered actions or services may fail. Therefore, configure this
alarm-triggered action properly.
To configure live video playing action:
In the Live View list, select the desired pane ID.
Note:
To delete an added camera, select the camera and then click .
Triggers a Boolean alarm and third-party devices when a specific alarm occurs.
To configure output Boolean alarm triggering:
Alarm
Configure the alarm output of the camera in the list.
Output
Note:
To delete an added camera, select the camera and then click .

Alarm Records
You can view and confirm live and history alarms to know about camera exceptions and locate
system problems.

51
 When an alarm occurs, the system reports the alarm automatically. The system also sounds an alert
if you have configured an alarm alert. For details, see System Configuration.

Confirm Live Alarms

The live alarm list displays the latest alarms since the latest login. An alarm report includes alarm
type, camera name, alarm level, alarm time, and descriptive information.
To confirm live alarms:
On the control panel, select Alarm Records, and then follow the steps shown in the figure below.

Select the
desired
alarm Enter a comment on alarm
records confirmation

CAUTION!
Confirmed alarms are not displayed in the alarm list.

Query History Alarms

You can search for history alarms and perform operations on the History page.
To query history alarms:
On the control panel, select Alarm Records, and then follow the steps shown in the figure below.

52
 1

2
3 Enter the
search criteria

The list displays the search results

In the search result list, select an alarm record and click Details to view details of the alarm.

Confirm History Alarms

To confirm history alarms:
On the control panel, select Alarm Records, and then follow the steps shown in the figure below.

53
 1

4
Select the
desired Enter a comment on
alarm alarm confirmation
records

View Alarm-Triggered Videos

To view alarm-triggered videos:
1. On the control panel, select Alarm Records.
2. Click the History tab.
3. In the history alarm list, select an alarm that is configured to trigger the storage action and click
Play Record. The video(s) that are searched out will be played synchronously.

Export Alarm Records

To export alarm records to your local PC:
1. On the control panel, select Alarm Records.
2. Click the History tab.
3. In the history alarm list, select the desired records and click Export.
You can export the records to an Excel file and save it to your local PC.

11 Operation Logs
You can view or export operation logs.

54
Query Operation Logs
To query operation logs:
On the control panel, select Operation Log, and then follow the steps shown in the figure below.

1 Enter the search criteria

2

The list displays the search results

In the search result list, select an operation log record and click Details to view details of the log.

Export Operation Logs

To export operation logs to your local PC:
1. On the control panel, select Operation Log.
2. In the operation log list, click Export.
You can export the operation logs to an Excel file and save it to your local PC.

12 Auxiliary-Monitor
For a PC with multiple monitors connected, you can use the auxiliary-monitor function to view and
operate live videos, recordings, and alarms on multiple auxiliary monitors as well as the primary
monitor without frequent monitor switching. This implements more comprehensive and convenient
surveillance. You can only operate live videos but cannot configure parameters on the auxiliary
monitors.

55
 Follow the steps shown in the figure below to open an auxiliary monitor.

13 Other Configurations
System Configuration
You can set local parameters of your PC to implement specific functions.
To configure system parameters, select System Configure and configure parameters in the System
Configure dialog box.
The following table describes the key parameters.
Parameter Description

Video Processing In proper network transmission, the Short Delay mode is

Mode recommended. When network transmission has delay, the
Better Fluency mode is recommended.
Audio/Vide
o Stream A transmission protocol for a camera to send video data to
Transmission the display window.
Protocol Note: TCP is recommended in poor network conditions. If you
change the stream transmission protocol, the change will

56
 Parameter Description
take effect after you restart Live View.

Picture Snapshot Format of snapshot images, which can be:

Format  BMP: non-compressed images and require more space.
 JPEG: compressed images and require less space.
Note: The default format is JPEG. To get better image quality,
select BMP.

Serial Port Port for external devices to communicate with the PC.
Port Note: To connect external devices (such as specialized
keyboard or control handler) to the PC, you need to set the
serial port parameters of the PC to match the devices.

Baud Rate Baud rate of the serial port.

Note: The baud rate of the serial port must be consistent with
that of the device connected to the serial port.

Data Bits Communication data bits of the serial port.

System
Keyboard
Keyboard protocol supported by an external device.
Protocol

Log Operation
Log Retention Length of time operation logs will be stored.
Time

Alarm Log
Retention Length of time alarm logs will be stored.
Time

Alarm Enable Alarm

Sound Enables/disable alarm sound. If enabled, you need to set the
alarm sound duration.

Alarm Record
Duration Duration of video recording triggered by alarms.

Service Auto Time With this function enabled, ISS Manager synchronizes the
Synchronizati time of its managed cameras with the system time, that is,
Operation on the time of the PC where it runs.
Automatic time synchronization interval: the time period
between two successive time synchronizations.

Enable DHCP With this function enabled, the PC where the program runs
acts as a DHCP server. In inter-connected networks, cameras
with DHCP enabled will send an application for IP addresses
to the DHCP server.
You can set the following DHCP parameters:
 Start Address: the beginning IP address.
 End Address: the end IP address.

57
 Parameter Description
 Subnet Mask: specifies a subnet mask.
 Default Gateway: specifies the default gateway.

Mail SMTP Server

SMTP server address of your frequently used email box for
sending and forwarding emails.

Use
Select to obtain authentication.
Authenticatio
n Input the username and password of the mail box.

Receiver
Email box address for receiving emails.

Send Test
Mail Click to send a test email to the specified receiver address.

User Management
A user who is assigned role permission can perform operations on and manage the system after
login.
In the user management GUI, you can add, edit, and delete user accounts.
The default username and password are “admin”. Admin is the super administrator of the system and
has the full permissions. You cannot modify or delete Admin but can change the password.

NOTE!
If a menu is grayed out or invisible for a user, the user may not have the permission to operate. You
can view user permission by checking the user role. You can ask the administrator to modify the
user permission if required.

Add a User
You can add a user (except admin) and assign permissions to the user.
To add a user:
On the control panel, select User Management, and then follow the steps shown in the figure below.

58
 1

2
The list displays the
added user Set the username
and password

3 Configure
permissions
for the user

 Administrator: can be added by super administrator (admin) only. By default, administrator has
all permissions in the system, and the permissions can be modified as required. If being
assigned the user management permission, administrator can add operators.
 Operator: added by super administrator (admin) or administrator who has the user
management permission. By default, an operator has no permission when added, and you need
to assign permissions to the operator as required.

Modify User Account Information

To modify user account information:
1. On the control panel, select User Management.
2. Select the desired user account and click Edit.
3. In the User Information dialog box, modify parameters.

NOTE!
You can also edit a user account by double-clicking the line where the user account lies in the user
account list.

Delete a User Account

CAUTION!
The admin user account cannot be deleted.

59
To delete a user account:
1. On the control panel, select User Management.
2. Select the user account to delete and click Delete.

NOTE!
You can delete multiple user accounts at a time by selecting them and then clicking Delete.

60