Dell Emc Powerprotect Dd3300: Hardware Overview and Installation Guide
Dell Emc Powerprotect Dd3300: Hardware Overview and Installation Guide
Dell Emc Powerprotect Dd3300: Hardware Overview and Installation Guide
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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Contents
Figures..........................................................................................................................................5
Tables........................................................................................................................................... 6
Revision history.......................................................................................................................................................................... 7
Contents 3
File System.....................................................................................................................................................................41
System Settings...........................................................................................................................................................44
DD Boost protocol.......................................................................................................................................................45
CIFS protocol................................................................................................................................................................45
NFS protocol................................................................................................................................................................ 46
DD VTL protocol.......................................................................................................................................................... 46
Using the system............................................................................................................................................................... 47
Using the CLI to configure storage for DD Cloud Tier....................................................................................... 48
Using the CLI to configure storage for the SSD Cache Tier............................................................................ 50
4 Contents
Figures
1 Front panel................................................................................................................................................................. 14
2 Left control panel..................................................................................................................................................... 15
3 Right control panel................................................................................................................................................... 16
4 Disk LEDs.................................................................................................................................................................... 17
5 Information tag..........................................................................................................................................................18
6 Rear panel...................................................................................................................................................................18
7 2 x 10 GbE module....................................................................................................................................................19
8 4 x 16 Gbps FC module........................................................................................................................................... 19
9 PSNT location...........................................................................................................................................................20
10 Disk LEDs................................................................................................................................................................... 20
11 NIC LEDs.................................................................................................................................................................... 21
12 Power supply LED....................................................................................................................................................22
13 Sliding rail assembly - 2U systems.......................................................................................................................23
14 Installing the rear end of the rail.......................................................................................................................... 24
15 Installing the front end of the rail........................................................................................................................ 25
16 Installing screws.......................................................................................................................................................25
17 Pull the inner rails out of the cabinet..................................................................................................................26
18 Install the system in the rails.................................................................................................................................27
19 Slide the system into the cabinet........................................................................................................................ 27
20 Installing the front bezel........................................................................................................................................ 28
21 Network daughter card location.......................................................................................................................... 29
22 10 GbE module..........................................................................................................................................................30
23 16 Gbps FC module................................................................................................................................................. 30
24 iDRAC Settings > Network....................................................................................................................................34
25 iDRAC Settings > User Configuration.................................................................................................................34
Figures 5
Tables
6 Tables
Revision history
Table 1. Document revision history
Revision Date Software version Description
08 July 2021 7.6 Corrected the port identifiers
for the FC card.
07 March 2021 7.5 Added the key mappings for
console redirection to the
Configure iDRAC section.
06 December 2020 7.4 Updated to include a list of
supported and unsupported
features for the underlying
DDVE in the Using the system
section.
05 September 2020 7.3 Updated for:
● Instant Access Instant
Restore support for 8
TB, 16 TB, and 32 TB
configurations
● Updated instructions for
changing the IDRAC
IP address during
configuration with VT100+
keyboard emulation
● Clarified product serial
number information.
● Clarified virtual disk usage
for 8 TB configurations.
04 December 2018 6.2 Updated for:
● 8 TB configuration
● 4 x 10 GbE RJ-45 network
daughter card
● Optional FC card for VTL
● Port failover
● Serial over LAN through
iDRAC
03 July 2018 6.1 Updated for:
● Storage overhead
enhancements
● SSD Cache Tier support
● Product serial number tag
changes
02 February 2018 6.1 Editorial revisions.
01 January 2018 6.1 Initial publication.
Revision history 7
1
Planning and Site Preparation
This chapter contains the following information:
Topics:
• Tools and supplies needed
• Safety overview
Safety overview
CAUTION:
● If the system is used in a manner not specified by the manufacturer, the protection provided by the
equipment may be impaired.
CAUTION: PowerProtect systems are heavy. Use at least two people or a mechanical lift to move any system.
● To comply with applicable safety, emission, and thermal requirements, covers must not be removed and all bays must be
fitted with plug-in modules.
● For ESD protection, Dell EMC recommends that you wear a suitable antistatic wrist or ankle strap. Observe all conventional
ESD precautions when handling plug-in modules and components.
a. The SSD is for use as an NVRAM device, SSD Cache Tier storage only, and Random I/O handling (Instant Access Instant
Restore). The maximum supported SSD Cache Tier capacity is one percent of the Active Tier capacity.
b. Starting with DD OS 6.2, DD3300 systems ship with a 4 x 10 GbE RJ-45 network daughter card.
c. 24 GB of memory is required to use the FC module for DD VTL.
d. A 16 TB system will have 56 GB of memory if it was a 4 TB system equipped with the FC module, and was later upgraded
to 16 TB.
NOTE: DD OS may report less storage and memory than indicated in this table. The unreported resources are used for
internal system processes.
a. The internal hard drives are configured in a RAID6 configuration. RAID6 provides the system with the ability to withstand
the simultaneous failure of two hard drives, or the failure of one hard drive while another hard drive is still rebuilding after
a drive replacement operation.
b. After replacing a disk, it takes approximately 18 hours to complete the rebuild operation on the new disk, but may take
longer depending on the amount of activity on the system.
c. The system compensates for the required file system overhead, so the reported usable capacity matches the specified
usable capacity.
d. For 8 TB configurations, the Active Tier supports a maximum of 2 x 4 TB virtual disks.
Front panel
The DD3300 front panel consists of two control panels, which contain system LEDs and ports, twelve 3.5" disk drive bays, and
the service tag. Front panel on page 14 shows the locations of the front panel components.
Disk layout
The following table shows the physical location of each disk slot.
NOTE: Although the physical slots are numbered starting from 0, the software identifies the slots starting at 1.
Front disks
The DD3300 system contains 4, 10, or 12 front-mounted 3.5" HDDs, depending on the capacity configuration. Each HDD has an
activity indicator, and a status indicator. Disk LEDs on page 17 shows the HDD indicators.
Information tag
The DD3300 system information tag is located at the front of the system, in the lower right-hand corner of the chassis. This tag
is on all DD3300 systems, and includes the product serial number.
The product serial number, a 14-digit alphanumeric string, is the default password fortserial console, system manager, and
iDRAC access is located on the iDRAC MAC address and password label (#4) in the following figure.
Rear panel
The DD3300 rear panel contains the system serial port, NIC cards, power supplies, and 3.5" drive bays. shows the rear of the
system.
Disk layout
8 TB, 16 TB, and 32 TB configurations use one rear slot for an SSD. 4 TB configurations do not use an SSD. The following table
shows the physical location of the rear SSD slots.
NOTE: Although the physical slots are numbered starting from 0, the software identifies the slots starting at 1.
NOTE: Starting with DD OS 6.2, DD3300 systems ship with a 4 x 10 GbE RJ-45 network daughter card.
The following table lists the layout of the network daughter card ports.
NOTE: The 10 GbE module is inserted upside down, therefore the ports are in descending order from left to right.
FC port layout
An optional 4 x 16 Gbps FC module is supported on the DD3300 system.
If present, the PSNT lists the part number (PN) and serial number (PROD ID/SN) of the system. The PN is 900-555-024. The
SN is the 14-digit alphanumeric string that accompanies the part number. This serial number is the default system password for
serial console, system manager, and iDRAC access.
Rear SSD
The DD3300 8 TB, 16 TB, and 32 TB configurations use one rear-mounted 480 GB 2.5" SSD. The SSD has an activity indicator,
and a status indicator.
Steps
1. Determine where to mount the system, and mark the location at the front and back of the cabinet.
NOTE: Install the left rail assembly first.
5. For the front end piece, rotate the latch outward and pull the rail forward until the pins slide into the flange, and release the
latch to secure the rail in place.
Steps
1. Align the screws with the designated U spaces on the front and rear rack flanges.
Ensure that the screw holes on the tab of the system retention bracket are seated on the designated U spaces.
2. Insert and tighten the two screws using the Phillips #2 screwdriver.
Steps
1. At front of the cabinet, pull the inner slide rails out of the cabinet until they lock into place.
2. Locate the rear rail standoff on each side of the system. Position the system above the rails and lower the rear rail standoffs
into the rear J-slots on the slide assemblies.
3. Rotate the system downward until all the rail standoffs are seated in the J-slots.
4. Push the system inward until the lock levers click into place.
5. Pull the blue slide release lock tabs forward on both rails and slide the system into the cabinet. The slam latches will engage
to secure the system in the cabinet.
NOTE: Ensure that the inner rail slides completely into the middle rail. The middle rail locks if the inner rail is not fully
engaged.
Steps
1. Align and insert the right end of the bezel onto the system.
2. Press the release button and fit the left end of the bezel onto the system.
3. Lock the bezel by using the key.
Steps
1. To connect the 1 GbE or 10 GbE ports, attach a Cat 5e or Cat 6 copper Ethernet cable to an RJ-45 Ethernet network port .
NOTE: Starting with DD OS 6.2, DD3300 systems ship with a 4 x 10 GbE RJ-45 network daughter card.
The network daughter card is located at the rear of the chassis, at the bottom.
The following table lists the layout of the network daughter card ports.
2. To connect the optional 10 GbE ports, use one of the following cable types: a qualified SFP+ copper cable.
CAUTION: All SFP+ modules and cables used for the 10 GbE ports must be compatible with the Intel X710 10
GbE NIC.
The system may not power on automatically after plugging in the AC power cords. The system identification button located
on the rear of the chassis, on the lower left-hand side illuminates blue when power is on.
2. If the system does not power on automatically after connecting the power cables, press the power button on the right
control panel at the front of the chassis to power on the system .
2. Launch a terminal emulation program from your computer and configure the following communication settings:
NOTE: You must have 115200 baud rate for the system to work correctly; 9600 baud rate does not work.
Information tag on page 17 provides more information about the front-mounted information tag, and Product serial
number tag (PSNT) on page 20 provides more information about the rear-mounted PSNT.
Password: system_serial_number
NOTE: If you type an incorrect password four consecutive times, the system locks out the specified username for 120
seconds. The login count and lockout period are configurable and might be different on your system. See the DD OS
Administration Guide and the DD OS Command Reference Guide for setting these values.
Steps
1. In a web browser, type the iDRAC IP address. The default IP address is 192.168.0.120.
2. Login with the user name root.
NOTE: The system serial number (SN) is always on the information tag at the front of the system, and on the PSNT
attached to the rear handle of the chassis if the system has a rear-mounted PSNT. The SN is a 14-digit alphanumeric
string that is located in the following places:
● On the front-mounted information tag, accompanying the iDRAC and embedded NIC MAC addresses.
● On the rear-mounted PSNT, accompanying the system part number (PN) 900-555-024.
Information tag on page 17 provides more information about the front-mounted information tag, and Product serial
number tag (PSNT) on page 20 provides more information about the rear-mounted PSNT.
Configure iDRAC
Use the <ESC><X><X> key sequence for <Alt><x>, where x is any letter key, and X is the
upper case of that key
Steps
1. During the system boot process, press F2 to access the BIOS menu.
2. Select iDRAC Settings.
3. Select Network.
4. Under IPv4 Settings, select Static IP Address and press Enter to specify a new static IP address.
NOTE: Press Shift + Backspace to delete an existing IP address value over connections with VT100+ keyboard
emulation.
Information tag on page 17 provides more information about the front-mounted information tag, and Product serial
number tag (PSNT) on page 20 provides more information about the rear-mounted PSNT.
Network Configuration
Configure Network at this time (yes|no) [no]:
yes
3. Type yes to configure DHCP (Dynamic Host Configuration Protocol) to obtain network parameters (such as, the hostname,
domain name, and IP addresses) dynamically from a DHCP server. Or type no to configure the parameters manually.
Use DHCP
Use DHCP for hostname, domainname, default gateway
and DNS servers? (At least one interface needs to
be configured using DHCP) (yes|no|?)
4. Type a fully qualified domain name (FQDN) for the hostname; for example, str01.yourcompany.com. Or accept the
hostname, if the system can discover it.
Domainname
Enter your DNS domainname []:
6. Enable and configure each Ethernet interface. Accept or decline DHCP for each interface. If the port does not use DHCP to
discover network parameters automatically, type the information manually.
Default Gateway
Enter the default gateway IP address:
192.168.10.1
8. Type the IPv6 address of the default routing gateway. Or accept the IPv6 address of the default gateway, if the system can
discover it. If IPv6 is not in use, leave the field empty, and press Enter to continue.
DNS Servers
Enter the DNS Server list (zero, one, two or three IP addresses):
192.168.10.1
10. A summary of the network settings is displayed. You can accept the settings (Save), reject the settings and exit to the CLI
(Cancel), or return to the beginning of the current section and change the settings (Retry). Entering Retry displays the
previous responses for each prompt. To accept the displayed value or type a new one, press Return.
eLicenses Configuration
Enter the content of eLicense file and then press Control-D, or press Control-C to
cancel:
#############################################################
# EMC License File
# Activation Date: Oct 03, 2017 01:07:38 PM
# Activated By: Robert Galli
# Type:UNSERVED
#############################################################
INCREMENT DD_CLOUDTIER_CAPACITY EMCLM 1 permanent uncounted \
VENDOR_STRING=LOCKING_ID=FNM00173900945;CAPACITY=6;CAPACITY_UNIT=TB;SWID=ELMDDV1017SGDS;\
HOSTID=ANY dist_info="ACTIVATED TO DATA DOMAIN" ISSUER=EMC \
ISSUED=03-Oct-2017 NOTICE="ACTIVATED TO License Site Number: \
67522" SN=2961356 SIGN="004B 6CFE BBE4 C01F 3D67 DA36 330D \
E600 06F2 4AF8 0CE3 E5BC 41FC A04E 109D"
INCREMENT DD_REPLICATION EMCLM 1 permanent uncounted \
VENDOR_STRING=LOCKING_ID=FNM00173900945;SWID=ELMDDV1017SGDS;PLC=DDVE \
HOSTID=ANY dist_info="ACTIVATED TO DATA DOMAIN" ISSUER=EMC \
ISSUED=03-Oct-2017 NOTICE="ACTIVATED TO License Site Number: \
67522" SN=2961356 SIGN="00F1 F965 7D0B 77C5 6EDB 3606 ED6E \
0300 657A 9E4F 1C7C EF51 ECB7 7879 9B11"
INCREMENT DD_DDBOOST EMCLM 1.0 permanent uncounted \
VENDOR_STRING=LOCKING_ID=FNM00173900945;SWID=ELMDDV1017SGDS;PLC=DDVE \
HOSTID=ANY dist_info="ACTIVATED TO DATA DOMAIN" ISSUER=EMC \
ISSUED=03-Oct-2017 NOTICE="ACTIVATED TO License Site Number: \
67522" SN=2961356 SIGN="00F8 91C9 66CA 0550 46A1 62EB 92B8 \
EE00 2FAD 39C6 3A22 E684 E5B0 B9BF 7CE1"
INCREMENT DD_ENCRYPTION EMCLM 1 permanent uncounted \
VENDOR_STRING=LOCKING_ID=FNM00173900945;SWID=ELMDDV1017SGDS;PLC=DDVE \
VENDOR_STRING=LOCKING_ID=FNM00173900945;CAPACITY=4;CAPACITY_UNIT=TB;SHELF_MODEL=AIO;SWID\
HOSTID=ANY dist_info="ACTIVATED TO DATA DOMAIN" ISSUER=EMC \
ISSUED=03-Oct-2017 NOTICE="ACTIVATED TO License Site Number: \
67522" SN=2961356 SIGN="00D7 93FE 8293 6FF5 9992 5D5C 29F3 \
A400 70A1 9E97 30B8 23C3 E412 C77A 81F0"
New Licenses:
Capacity licenses:
## Feature Shelf Model Capacity Mode Expiration Date
-- ------------------ ----------- -------- --------- ---------------
1 CLOUDTIER-CAPACITY n/a 5.45 TiB permanent n/a
2 CAPACITY-ACTIVE AIO 3.63 TiB permanent n/a
-- ------------------ ----------- -------- --------- ---------------
Licensed Active Tier capacity: 3.63 TiB*
* Depending on the hardware platform, usable filesystem capacities may vary.
Feature licenses:
## Feature Count Mode Expiration Date
-- ----------- ----- --------- ---------------
1 REPLICATION 1 permanent n/a
2 DDBOOST 1 permanent n/a
3 ENCRYPTION 1 permanent n/a
-- ----------- ----- --------- ---------------
System Configuration
Configure System at this time (yes|no) [no]:
no
Configuration complete.
Steps
1. To set up the mail server, enter:
# ntp enable
NTP enabled.
5. To change the system time zone, enter:
NOTE: This requires a system reboot.
# system reboot
The 'system reboot' command reboots the system. File access is interrupted during the
reboot.
Are you sure? (yes|no|?) [no]: yes
ok, proceeding.
The system is going down for reboot.
7. After the system completes the reboot, login again as sysadmin using the serial number as a password. Press Ctrl-C to
get through the EULA, sysadmin password prompt, and config setup wizard.
8. Generate an autosupport sent to yourself to use as ACG input:
License page
The License page displays all installed licenses. Click Yes to add, modify, or delete a license, or click No to skip license
installation.
License Configuration
The Licenses Configuration section enables you add, modify, or delete licenses from a license file. DD OS 6.0 and later
supports licensing via the Electronic License Management System (ELMS), which enables you to include multiple features in a
single license file upload.
When using the Configuration Wizard on a system with no licenses configured, select the license type from the drop-down, and
click the ... button. Browse to the directory where the license file resides, and select it for upload to the system.
Network
The Network section enables you to configure the network settings. Click Yes to configure the network settings, or click No to
skip network configuration.
Domain Name Specifies the network domain to which this system belongs.
Default IPv4 Gateway Specifies the IPv4 address of the static default gateway to which the system will
forward network requests when there is no route entry for the destination system.
Default IPv6 Gateway Specifies the IPv6 address of the static default gateway to which the system will
forward network requests when there is no route entry for the destination system.
File System
The File System section allows you to configure Active and Cloud Tier storage. Each has a separate wizard page. You can also
create the File System within this section. The configuration pages cannot be accessed if the file system is already created.
Anytime you display the File System section when the File System has not been created, the system displays an error message.
Continue with the procedure to create the file system.
CAUTION: Do not add 1 TB devices or SSD devices to the Active Tier, as they are not supported.
Type SAS.
a. The PowerProtect DD convention for computing disk space defines one gibibyte as 230 bytes, giving a different disk
capacity than the manufacturer’s rating.
Type SAS.
a. The PowerProtect DD convention for computing disk space defines one gibibyte as 230 bytes, giving a different disk
capacity than the manufacturer’s rating.
CAUTION: Do not add 1 TB or 4 TB devices to the SSD Cache Tier, as they are not supported.
Type SAS-SSD.
a. The PowerProtect DD convention for computing disk space defines one gibibyte as 230 bytes, giving a different disk
capacity than the manufacturer’s rating.
Type SAS-SSD.
a. The PowerProtect DD convention for computing disk space defines one gibibyte as 230 bytes, giving a different disk
capacity than the manufacturer’s rating.
CAUTION: Do not add 4 TB devices or SSD devices to DD Cloud Tier, as they are not supported.
Type SAS.
a. The PowerProtect DD convention for computing disk space defines one gibibyte as 230 bytes, giving a different disk
capacity than the manufacturer’s rating.
Type SAS.
a. The PowerProtect DD convention for computing disk space defines one gibibyte as 230 bytes, giving a different disk
capacity than the manufacturer’s rating.
System Settings
The System Settings section enables you to configure system passwords and email settings. Click Yes to configure the system
settings or click No to skip system settings configuration.
CIFS protocol
The CIFS Protocol settings section enables you to configure the CIFS protocol settings. Click Yes to configure the CIFS
protocol settings, or click No to skip CIFS configuration.
The system uses the term MTree to describe directories. When you configure a directory path, DD OS creates an MTree where
the data will reside.
NFS protocol
The NFS Protocol settings section enables you to configure the NFS protocol settings. Click Yes to configure the NFS
protocol settings, or click No to skip NFS configuration.
The system uses the term MTree to describe directories. When you configure a directory path, DD OS creates an MTree where
the data will reside.
DD VTL protocol
The DD VTL Protocol settings section enables you to configure the DD Virtual Tape Library settings. Click Yes to configure the
DD VTL settings, or click No to skip DD VTL configuration.
Steps
1. Ensure licenses for the features CLOUDTIER-CAPACITY and CAPACITY-ACTIVE are installed. To check the ELMS license:
# elicense show
If the license is not installed, use the elicense update command to install the license. Enter the command and paste
the contents of the license file after this prompt. After pasting, ensure there is a carriage return, then press Control-D to
save. You are prompted to replace licenses, and after answering yes, the licenses are applied and displayed.
# elicense update
Enter the content of license file and then press Control-D, or press Control-C to cancel.
NOTE: In this example dev5-dev8 are the 4.00 TiB devices for Active Tier storage.
NOTE: In this example dev3-dev4 are the 1024.00 GiB devices for DD Cloud Tier metadata storage.
Results
Use the appropriate Avamar or NetWorker documentation to configure DD Cloud Tier for use with those products. Use the DD
OS Administration Guide to configure DD Cloud Tier with AWS, Azure, ECS, Virtustream, or a Generic S3 provider.
Using the CLI to configure storage for the SSD Cache Tier
Prerequisites
The DD3300 system must be an 8 TB, 16 TB, or 32 TB configuration running DD OS 6.1.2 or later. No license is required to
configure the SSD Cache Tier on a DD3300 system.
Steps
1. Display the list of storage devices on the system:
NOTE: This example output does not include the columns for Slot (pci/idx), Manufacturer/Model, Firmware, and Serial
Number that will appear in the actual system output.