Esg Reporting Index 202
Esg Reporting Index 202
Esg Reporting Index 202
Reporting boundaries
Introduction GRI Index SASB and methodologies External assurance
Contents
1 Introduction
4 ESG materiality
5 GRI Index
Universal standards
8 1: Foundation
9 2: General disclosures
20 3: Material topics
Topic standards
21 Economic
29 Environmental
51 Social
Our ESG reporting approach How to use this ESG Reporting Index ESG materiality
To achieve that ambition, we need to make sure we are doing business the right way, from grain to glass. That means thinking about the
long-term value and impacts we create, and the risks and opportunities of our operating environment and business model. It also means
ensuring we are proud of what we do at work, at home and in our communities.
Reporting transparently on environmental, social and governance (ESG) issues plays a vital role in delivering our strategy. It helps us to
manage ESG risks, seize opportunities and promote sustainable development everywhere we live, work, source and sell.
Our ESG reporting suite aims to provide comprehensive and comparable disclosures for a broad range of stakeholders. As well as publishing
our Integrated Annual Report and ESG Reporting Index at year end and maintaining up-to-date information on our Society 2030: Spirit of
Progress ESG action plan on our website, we also submit non-financial information to benchmarking and index organisations throughout the
year, including those listed on the Awards and rankings section of our website.
We track our non-financial performance measures internally on a quarterly basis. We have developed an integrated reporting system that
consolidates cross-functional non-financial performance data at market, regional and global levels, which gives senior internal stakeholders
a clear view of our performance. In fiscal 23, we began integrating our non-financial performance measures into our financial performance
management system. Our aim is to provide internal stakeholders with non-financial performance alongside financial performance
information, enabling early action to amplify opportunities and address risks, ensuring we stay on track to deliver our Society 2030: Spirit of
Progress plan.
The Board of Directors of Diageo plc is responsible for the preparation and presentation of the ESG Reporting Index. More details about the
information included in the ESG Reporting Index and its supporting data, including how Diageo has selected and determined appropriate
key performance indicators, definitions, scope, baselines and other information is set out in the Reporting boundaries and methodologies
section on pages 83-114. We have established and maintained procedures that are designed with the aim of ensuring that the information
set out in the ESG Reporting Index is as accurate as possible at the time of publication, including review and approval by senior management
and the Board of Directors prior to publication.
Non-financial reporting is a rapidly evolving area. We are committed to continuous evaluation and improvement of our approach and we
actively track emerging ESG regulations, frameworks and standards.
Since 2014 we have used the International Integrated Reporting Council (IIRC)’s framework to guide us as we integrate
sustainability into our business.
Our ESG reporting approach How to use this ESG Reporting Index ESG materiality
Our Annual Report explains the wider context in which we operate and presents our ESG performance in relation to both our corporate
performance and global sustainable development issues. Our ESG Reporting Index supplements the information provided in our Annual
Report by providing detailed information about how we manage our most material issues.
We use two ESG reporting frameworks: the GRI and SASB. These frameworks allow us to provide information in a structured and consistent
way, enabling our stakeholders to analyse our performance over time, and relative to other organisations. The purpose of each of these
frameworks and information on how they should be used are described below, alongside our reporting boundaries and methodologies.
In previous years, we also included our United Nations Global Compact (UNGC) Index in the ESG Reporting Index; however, this year we
have reported this directly on the UNGC’s website.
Throughout this ESG Reporting Index we often refer to our Annual Report and website, where more information on our strategy, standards
and policies can be found. Please note that each disclosure in this ESG Reporting Index can be read in isolation; the hyperlinked navigation
at the top of each page enables readers to quickly move from section to section and works best when the report is downloaded to desktop.
Introduction An overview of our ESG reporting approach and our materiality assessment.
GRI Index A broad and comprehensive set of disclosures on organisational impacts that are relevant to a wide
range of stakeholders, in line with the GRI framework. Some topics are material to our supplier sites
and some to the countries where we make and sell our products.
Please see page 6 for information on how we have mapped the GRI Standards to our Society 2030:
Spirit of Progress plan.
SASB Sector-specific disclosures for alcohol beverage companies that are financially material to our
business, in line with the SASB framework. To avoid duplication, this section cross-references widely
to the GRI Index disclosures.
Reporting boundaries and methodologies Information about how we report on each of our Society 2030: Spirit of Progress goals and various
other quantitative metrics. For each Society 2030: Spirit of Progress goal we provide the key
performance indicator, definitions, scope, baseline and information on how we avoid double
counting where relevant.
Assurance statement Independent assurance is a key part of our approach to reporting. Again, this year, we engaged
PricewaterhouseCoopers LLP (PwC) to provide limited assurance on some key ESG metrics.
Within this report, information that is within PwC’s limited assurance scope is marked with the
symbol . PwC’s assurance statement includes a list of metrics that have been assured and
a description of the approach PwC took.
Our ESG reporting approach How to use this ESG Reporting Index ESG materiality
ESG materiality
What matters most – to our stakeholders and to our business
In 2020 we launched our Society 2030: Spirit of Progress plan to support sustainable growth over the critical decade until 2030. A rigorous
ESG issues assessment delivered in 2019 informed our plan. This assessment looked at the external trends shaping our operating environment
and how we can most effectively align our work with the UN Sustainable Development Goals. We interviewed many internal and external
stakeholders and explored the findings in workshops with experts from our business functions in Bangalore, London, Nairobi, New York and
Singapore. We also held a full-day workshop with our Executive Committee and had multiple interactions reviewing the strategy with our Board.
We review materiality on an annual basis, considering stakeholder comments – including those arising from our internal subject-matter
experts – Corporate Relations activity, financial analysis and external developments.
We believe all the topics presented in our materiality assessment below are important to our business. This matrix illustrates the view of both
internal and external stakeholders about which topics are most critical, with the rankings informing our Society 2030: Spirit of Progress plan.
More important
Mitigating or
adapting to
climate change
Supporting Preventing
good livelihoods harmful use
and working of alcohol
conditions
Ensuring
responsible
marketing/
retailing of
alcohol
Including and
Protecting empowering Ensuring access
Strengthening the natural women, to clean water,
security of ecosystems minorities and sanitation and
agri-food chains our business under-represented hygiene
relies on groups
External stakeholders
Promoting
moderation
Reducing or
eliminating
waste
Key
P romote positive
drinking
hampion inclusion
C
and diversity
Less important
P ioneer grain-to-glass
sustainability
GRI Index
This index outlines our response to the GRI Sustainability Reporting Standards
Our definition of material is relatively broad and includes issues that surfaced as part of our materiality assessment, regardless of priority,
as illustrated on page 4. We have continued to develop our approach to reporting, building on our 2022 GRI report, and report as fully as we
can on our most material issues. We have reported on as many standards as possible, against the priorities set by our ESG materiality review.
We continue to report against the most recent versions of the GRI Standards, staying true to our philosophy of reporting in a transparent
manner to global standards of good practice on a range of economic, environmental and social impacts.
Universal standards 1 Foundation • Reporting principles • Doing business the right way
from grain to glass
2 General disclosures • Organisational profile and • Doing business the right way
reporting practices from grain to glass
• Activities and workers
• Governance
• Strategy, policies and practices
• Stakeholder engagement
3 Material topics • Process to determine material topics • Doing business the right way
• List of material topics from grain to glass
• Management of material topics
Topic standards Economic • Champion inclusion and diversity
• Pioneer grain-to-glass sustainability
Environmental • Pioneer grain-to-glass sustainability
Social • Promote positive drinking
• Champion inclusion and diversity
• Pioneer grain-to-glass sustainability
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
GRI Index
FOUNDATION SOCIAL
GRI 1-1 to 1-8 from GRI 1: Foundation 2021 GRI 401-01 to 401-03 from GRI 401: Employment 2016
GRI Index
Universal standards
GRI 1: FOUNDATION
REPORTING PRINCIPLES
Disclosure Our response
1-1 Accuracy We clearly, consistently and transparently report our performance against our Society 2030: Spirit of Progress plan
on pages 58-87 of our Annual Report.
We explain our methodology for calculating performance against targets in the Reporting boundaries and
methodologies section of this ESG Reporting Index. PwC was engaged to provide independent limited assurance
over selected information in our Annual Report and in this ESG Reporting Index for the year ended 30 June 2023.
1-2 Balance We report against stretching targets and GRI indicators, whether or not our performance has been strong.
This gives a balanced view of the impacts we make, which we have defined by considering the views of a range
of stakeholders.
We aim to present information in such a way that readers can assess trends in performance year on year.
1-3 Clarity Our ESG and responsibility information is described at a high level on our website, with examples to bring our
strategy to life. We identify and report on the most material issues in our Annual Report. And we have produced
this ESG Reporting Index to make sure our readers can find all the information they seek, including our responses
to all GRI Standards.
Our approach to ESG reporting is outlined in our Annual Report on page 95. A guide on how to use this
ESG Reporting Index can be found on page 3 of this ESG Reporting Index.
1-4 Comparability We continue to report against our external targets, as well as respond to universal standards such as the GRI
Standards. We have designed our Annual Report and this ESG Reporting Index to enable stakeholders to easily
review our performance over time, and to help readers find comparable information.
1-5 Completeness Our coverage of material topics is explained in the Material topics section on page 20 and the scope of our
performance measures are outlined in the Reporting boundaries and methodologies section on pages 83-114 of this
ESG Reporting Index.
1-6 Sustainability Our Annual Report explains the wider context in which we operate and presents our sustainability performance
context in relation to both our corporate performance and global sustainable development issues, including the Paris
Agreement and the UN SDGs.
Our Annual Report also presents how our material issues – that is, economic, environmental and social issues –
relate to our long-term strategy, risks, opportunities and goals, including throughout our value chain.
1-7 Timeliness We continue to publish this ESG Reporting Index alongside the Annual Report.
1-8 Verifiability The Reporting boundaries and methodologies section can be found on pages 83-114 of this ESG Reporting Index.
(Reliability) In some cases, our data and processes are assured by third parties.
PwC was engaged to provide independent limited assurance over selected non-financial information in this
ESG Reporting Index and the Annual Report for the year ended 30 June 2023.
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
2-2 Entities included in We describe the entities included in our sustainability reporting within the Reporting boundaries and methodologies
the consolidated section of this ESG Reporting Index on page 83. It includes information about the difference between the list
financial statements of entities included in our Financial Statements and our ESG reporting on this page, as well as an explanation
of the approach used to consolidate information from multiple entities for the different indicators included in our
ESG reporting.
2-4 Restatements of Our approach to restating information from previous reporting periods is included within the Reporting boundaries
information and methodologies section of this ESG Reporting Index on pages 83-114. This includes restatements of baseline
environmental data on page 83.
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
Information about our total workforce by employees and supervised workers, and by gender, is included in the
Our people and culture section of our Annual Report on page 64.
The methodologies and assumptions used to compile this data are described in the Reporting boundaries and
methodologies section of this ESG Reporting Index on pages 83-114.
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
GOVERNANCE
Disclosure Our response
2-9 Governance Our governance structure is included in the Governance report section of the Annual Report on pages 96-157.
structure and Our Chief Executive, Debra Crew, is ultimately accountable for overall performance against ESG goals and targets,
composition while responsibility for the component parts of Society 2030: Spirit of Progress is shared between members of our
Executive Committee.
In this way, Society 2030: Spirit of Progress is embedded across the whole organisation, with senior executives being
accountable for its delivery – for example:
• The President, Global Supply and Procurement is responsible for environmental performance, health and
safety, and for labour standards within the supply network. This person also holds the post of Chief
Sustainability Officer.
• The Global Corporate Relations Director is responsible for social topics, specifically positive drinking and the
community elements of our commitment to champion inclusion and diversity and Pioneer grain-to-glass sustainability.
Our Board receives updates on our ESG strategy and performance at least twice a year. When issues arise
in Board or Executive Committee meetings that relate to topics covered by our strategy, accountability will be
delegated to the designated individual. When an issue or risk relating to other ESG topics is discussed, the Board
or Committee may assign an executive to look into it and report back. In some cases, an issue will become a standing
or repeating item on the Board or Executive Committee agenda until it is resolved. Regional presidents and local
managing directors are responsible for implementing strategy locally and driving performance. The Executive
Committee is provided with a quarterly update on performance against our Society 2030: Spirit of Progress plan.
At the time of publication of our fiscal 23 Annual Report, the Board was made up of 11 members: the Chairman,
eight other Non-Executive Directors, all of whom were independent, and two Executive Directors. Eight members
of the Board were women. Four members of the Board were from ethnic minority backgrounds, as defined by
the Parker Review.
The Board has three standing committees: the Audit Committee, the Nomination Committee and the Remuneration
Committee. More information on the membership and work of these committees is included in the Governance
report section of the Annual Report on pages 96-157.
2-10 Nomination The Nomination Committee – made up of all the independent Non-Executive Directors and the Chairman of the
and selection company – is responsible for keeping under review the composition of the Board and succession planning for the
of the highest Board and senior leadership positions. The Committee makes recommendations to the Board concerning Board
governance body appointments. Criteria for Board appointments include skills, knowledge, experience and diversity. The Board has
adopted a Diversity Policy, which sets out its commitment to inclusion and diversity and includes diversity goals.
The policy is available on our website.
For more information, see the Governance report section of our Annual Report on pages 96-157.
The terms of reference of all Board committees are available on our website.
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
GOVERNANCE continued
Disclosure Our response
2-11 Chair of highest The Chairman of the Board is a Non-Executive Director and, in accordance with Provision 9 of the UK Corporate
governance body Governance Code, was independent on appointment.
2-12 Role of the highest The Board helped shape and approve our approach to our Society 2030: Spirit of Progress goals. The Executive
governance body Committee is responsible for managing economic and ESG impacts, with the accountabilities outlined in GRI 2-9
in overseeing the Governance structure and composition.
management Our ESG strategy is also considered at Board level regularly, as explained in GRI 2-9. Reports on progress towards
of impacts the Society 2030: Spirit of Progress goals are provided to the Board at least twice a year, incorporating stakeholder
consultation where appropriate. In some cases, Board members identify new economic and ESG impacts that we
need to manage. Policies are generally discussed and agreed at Executive Committee level, although our Code of
Business Conduct (Code), which includes individual sections relating to material risks, is signed off at Board level.
The Board and Executive Committee discuss wider external concerns regularly, and consider external views when
shaping our strategy for addressing economic and ESG topics. Stakeholder feedback is provided to the Executive
Committee and the Board as appropriate. For investors, the Investor Relations team reports the views of institutional
shareholders to the Board throughout the year and, when relevant, those of private investors. Private shareholders
engage directly with the Chairman or the entire Board at the Annual General Meeting.
Elsewhere, feedback from our SpeakUp helpline is reviewed independently by the Business Integrity team, which
also summarises issues for the Executive Committee and the Audit Committee. The Board also receives a report
highlighting global aggregated results of our Your Voice survey once a year. The survey is a confidential online
survey used to measure our culture and engagement, listen to employee feedback and learn from their experience.
The results are discussed by the Executive Committee, which develops action plans as needed.
The Audit Committee reviews detailed reports – which include economic and ESG risks – from the heads of the
Business Integrity, Controls Assurance, and Global Audit and Risk teams, including summaries of our management-
level Audit and Risk Committee meetings. Relevant members of the Executive Committee and other senior leaders
make presentations to the Board on any context or risks relevant to our strategy.
More details can be found in the Governance report section of the Annual Report on pages 96-157.
2-13 Delegation of See GRI 2-9 Governance structure and composition for more information about our delegation of authority and
responsibility for executive-level responsibility for economic, environmental and social topics.
managing impacts
2-14 Role of the highest Our Annual Report and this ESG Reporting Index are approved by the Board, and are ultimately signed off by our
governance body Chief Executive and Chief Financial Officer.
in sustainability
reporting
2-15 Conflicts of interest The Board has agreed an approach and adopted guidelines for dealing with conflicts of interest, and responsibility
for authorising conflicts of interest is included in the schedule of matters reserved for the Board. Our Code also
references how potential conflicts of interest are managed.
The Annual Report includes disclosures on conflicts of interest. This year, for example, the Annual Report notes that
the Board was not aware of any situation that could give rise to conflicts of interest other than those that might arise
from Directors’ other appointments, as disclosed in their biographies in the Annual Report.
More information is included in the Board of Directors section of the Annual Report on pages 100-103.
2-16 Communication of The Board maintains a process for communicating critical concerns through the Audit Committee, which reviews
critical impacts the effectiveness of our systems of internal control and risk management, and is responsible for overseeing all
actions taken relating to whistleblowing activities.
The Annual Report sets out the total number of reported breaches during fiscal 23, together with the
substantiation rate.
More details can be found in the Doing business the right way section of the Annual Report on pages 61-62, and
in the Governance report section of the Annual Report on pages 96-157. Also see the Principal risks table in the
Annual Report on pages 88-93.
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
GOVERNANCE continued
Disclosure Our response
2-17 Collective The Board’s collective knowledge and experience of ESG is enhanced with background reports on various
knowledge economic and ESG topics that it receives throughout the year. Some of these reports are discussed in detail in
of the highest Board meetings. Additionally, our ESG Executive Working Group leads discussion of ESG topics and our Society
governance body 2030: Spirit of Progress plan, including at our Annual Strategy Conference held during the year, again improving
the Board’s knowledge and expertise in this area.
The Audit Committee reviews management’s assessment of our principal risks, including risks associated with our
economic and ESG performance. This improves Directors’ experience of risks associated with climate change and
other ESG topics.
The Board is also responsible for reviewing our Annual Report and ESG Reporting Index, which gives important
contextual and performance information on economic and ESG topics. The Audit Committee reviews and
recommends approval of the Annual Report and the ESG Reporting Index.
The Board helped shape and approve our approach to our Society 2030: Spirit of Progress goals and receives
an update on our performance against those targets at least twice a year.
2-18 Evaluation of the We evaluate the performance and effectiveness of the Board, its committees and Directors every year. At least once
performance every three years, this evaluation is carried out by an independent professional consultancy.
of the highest During fiscal 23, the Company Secretary oversaw an internally facilitated evaluation of the Board’s effectiveness.
governance body This required each Director to complete a questionnaire seeking feedback on Board, Committee and Director
performance and effectiveness, including in relation to how the Board supervises the company’s ESG activities.
The responses were reviewed by the Chairman and Company Secretary, who then provided a summary of main
conclusions and proposed actions for the Board to consider and approve. These conclusions and actions, which
are described in the Governance report section of our Annual Report on pages 96-157, include a continued focus
on ESG matters and Board papers, action closure and time allocation.
2-19 Remuneration The Directors’ remuneration report in the Annual Report on pages 126-153 includes our Remuneration Policy.
policies As explained in that report, remuneration is driven by both financial and individual business performance
objectives that, in some cases, include ESG as well as financial goals.
From 2020, Executive Directors, other members of the Executive Committee and senior leaders throughout the
business have been directly incentivised through their long-term incentive plans to achieve ESG goals. Please see
the Governance report section of our Annual Report for more information. We may also include ESG-type measures
in the individual business objective element of Executive Committee members’ shorter-term annual incentive plans.
2-20 Process to determine Our Remuneration Committee determines senior- and executive-level remuneration, after engaging with
remuneration shareholders and reviewing insights from the Chairman’s discussions with employees. Key aspects are included
in the Directors’ remuneration report in the Annual Report on pages 126-153. Details of independent third-party
advisers, including remuneration consultants, are also described in this section of the Annual Report.
Each year, at the company’s Annual General Meeting, shareholders are asked to vote to approve the Directors’
remuneration report. The last Directors’ remuneration report was approved by 94.79% of votes. The Directors’
remuneration policy, which is approved by shareholders at least every three years, was approved by 93.12%
of votes in 2020. The remuneration policy will be presented for renewal at this year’s AGM in September 2023.
2-21 Annual total We report the remuneration of our highest-paid executives in the Directors’ remuneration report in our Annual
compensation ratio Report on pages 126-153.
Annual total compensation ratio
We report the Chief Executive’s pay ratio – that is, the total compensation for the Chief Executive versus median
total compensation for UK employees – in the Directors’ remuneration section of the Annual Report.
Percentage increase in annual total compensation ratio
We report the year-on-year change in Directors’ salaries, bonuses and benefits relative to the average increase for
all employees globally in the Directors’ remuneration section of the Annual Report. We also report the total amount
paid in salaries and benefits to employees under GRI 201-01.
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
2-28 Membership of We have helped establish many social aspects organisations (SAOs) – that is, industry-funded bodies that work with
associations governments, the private sector and NGOs to reduce the harmful use of alcohol. Information on how we work with
the International Alliance for Responsible Drinking, and a list of our SAOs and trade associations that run
responsible drinking initiatives, can be found in the Alcohol Policy section of our website.
We are proud signatories of a number of initiatives, including UNGC/Science Based Targets initiative, UNGC’s
Uniting Business and Governments to Recover Better, the Race To Zero, Race to Resilience, the UNGC Government
Letter on SDGs in Recovery, and RE100.
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
STAKEHOLDER ENGAGEMENT
Disclosure Our response
2-29 Approach to We define our stakeholders as all those who affect, are affected or could be affected by our business.
stakeholder We engage internal and external stakeholders, including employees, investors, commercial partners, governments,
engagement NGOs, local communities and consumers.
We actively engage stakeholders at local and global levels. At a local level, employees across our business engage
their colleagues, local governments, customers, media and community groups on issues of immediate concern
to them. At a global level, we engage investors, customers, suppliers and multinational organisations such as UN
agencies and NGOs. We aim to ensure meaningful engagement by working with a varied group of stakeholders
and by maintaining open dialogue with them. Examples of how we engage with stakeholders can be found in the
Stakeholder engagement section of our website.
2-30 Collective We have a strong commitment to transparent dialogue. In fiscal 23, 39% of our employees were covered by
bargaining collective bargaining agreements. We have seen changes in our manufacturing operations in some locations, which
agreements have reduced the overall proportion of employees covered by collective bargaining agreements since fiscal 22.
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Universal standards
MATERIAL TOPICS
Disclosure Our response
3-1 Process to determine In 2019, we carried out a rigorous materiality assessment. As a starting point to this process, we identified actual
material topics and potential negative and positive impacts that our business activities and relationships have on the economy,
environment and people. The assessment examined the external trends shaping our operating environment.
It also assessed how we can most effectively align our work and the way we do business with the UN SDGs.
More information about our materiality assessment can be found in the Materiality section of our website.
The assessment showed us the significance of our impacts in terms of severity, scale, scope and likelihood, and
it informed how we prioritise the most significant impacts – which we have illustrated in our materiality matrix on
page 4 of this ESG Reporting Index. The findings have guided how we have developed our Society 2030: Spirit of
Progress plan, our reporting priorities and our assurance process.
We review materiality on an annual basis, considering stakeholder comments – including those arising from
our internal subject-matter experts – Corporate Relations activity, financial analysis and external developments
such as the UN SDGs, the Paris Climate Agreement, other external initiatives and events.
3-2 List of material topics Our materiality assessment informed our Society 2030: Spirit of Progress plan and helped us to define our reporting
scope. Our analysis confirmed the importance of several key themes: promoting positive drinking by encouraging
moderation and tackling the harmful use of alcohol; championing water stewardship and decarbonisation as part
of pioneering sustainability from grain to glass; and championing inclusion and diversity, both within our business,
with our suppliers and partners and in the communities where we live, work, source and sell.
As shown in our materiality matrix on page 4, this year we have moved the position of the topic ‘protecting
the natural ecosystems our business relies on’, to reflect its increasing importance to our external and
internal stakeholders.
Those risks considered most material from a financial and non-financial perspective are included in our Annual
Report on pages 88-93. We continue to highlight climate-related risks within the Our principal risks and risk
management section of our Annual Report: see page 89 for more information.
The following GRI aspects are particularly material to our 126 supply sites in 21 countries: procurement
practices, materials, energy, water and effluents, biodiversity, emissions, waste, supplier environmental assessment,
environmental grievance mechanisms, occupational health and safety, supplier social and environmental
assessment, diversity and equal opportunity and human rights assessment. The remaining additional aspects are
material to all countries where we sell products around the world (more than 180) – except for indigenous rights,
which did not come up as material through our stakeholder study. There have not been any significant changes
to our list of material topics and topic boundaries since the previous reporting period. We took a value-chain
approach to our materiality matrix, so the issues that we identified as material are also material to our suppliers
and other business partners.
3-3 Management of To make this index easier to understand, we have described our management of material topics (GRI 3-3)
material topics alongside the relevant indicators. So, for example, the management approach for GRI 201 Economic Performance
can be found on page 21 of this ESG Reporting Index, with the economic performance indicators following it.
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
N
each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
GRI Index
Topic standards
ECONOMIC
ECONOMIC PERFORMANCE
Our relationships with suppliers, investors, lenders, governments, employees and local community stakeholders have direct economic
and social impacts, which we measure, evaluate and manage.
Our Annual Report explains how we manage financial performance and includes financial performance measures. Each market and
function is responsible for monitoring and reporting economic performance against annual plans and targets. That allows us to report
on overall performance against our strategy.
The Board, the Executive Committee and management teams at market and function level review economic performance at each
of their meetings, tracking performance measures and annual operating plans. Details of financial performance measures are in the
Annual Report.
Where necessary, we develop or adapt our activities to improve performance against our targets or in response to external factors.
201-02 Financial Climate-related risk is identified as one of our principal risks (see pages 88-93 of our Annual Report). It has the
implications and potential to affect our business in many ways, which we outline in detail in the Pioneer grain-to-glass sustainability
other risks and section of our Annual Report on pages 71-87, in alignment with the recommendations of the Task Force on Climate-
opportunities due related Financial Disclosures. The physical climate risks with the greatest disruptive potential are water stress
to climate change and agricultural material yield, and we are also exposed to transition climate risks associated with the cost
of decarbonising our supply chain, packaging-material costs, recycling costs and changing consumer behaviour.
The transition to a low-carbon economy also presents opportunities through innovation to develop more
sustainable products.
We have taken steps to better understand the direct and indirect impacts of climate change and water stress on
our business, so that we can develop plans to ensure our supply chains remain resilient. Between 2021 and 2023,
we conducted physical climate change risk assessments on more than 95% of our operations and key elements
of our supply chain, assessed transition risks in key markets, and updated our global assessment of water risk in
our own operations. We undertook scenario analysis to estimate the impact of climate-related risks on our operations
and financial condition. We concluded that, while the impact is not expected to be significant prior to 2030, beyond
2030 the impact of water stress in particular could potentially be significant. More details on the financial implications
of climate-related risks can be found in our Annual Report on pages 71-93.
Recognising the importance of water efficiency and replenishment, we have set targets for both as outlined on page 79
of our Annual Report. Our total spend on environmental protection (including decarbonisation, water preservation,
stewardship, energy efficiency and waste reduction) in fiscal 23 was approximately £55 million.
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Topic standards
ECONOMIC continued
MARKET PRESENCE
We operate as a market-based business and sell products in more than 180 countries. Each of our markets is accountable for its
own performance and for driving growth. For more details, see the Business review section of the Annual Report on pages 40-53.
Our strategic planning considers decisions to enter either geographic or product markets, as outlined in our Annual Report.
We assess performance against our strategy using relevant performance measures.
As we develop our overall strategy, we review our market presence, as described in our Annual Report. This process considers issues such
as the scale of our activity in markets, our presence in existing or potential product sectors and geographies, and the relative risks and
opportunities involved. Our market presence is routinely reported to the Executive Committee and the Board. For more details, see the
Business review section of the Annual Report on pages 40-53.
202-02 Proportion of senior Diageo is committed to inclusion and diversity and the ongoing development of our people. We continue to enhance
management hired our positive market presence and deepen our understanding of local needs by appointing employees from the local
from the local community into senior management roles, while providing international experience for our people to develop further.
community During fiscal 23, 72.6% of the senior management appointments were from the local community. We will continue
to maintain a balance between local community hires and international appointments into senior management
roles to support our positive market presence, talent development, and diversity and inclusion.
Definitions: ‘Senior management’ refers to those in top leadership positions (L3+), excluding Executive Committee
positions in Diageo. ‘From the local community’ refers to an employee that has citizen, national or residency rights
to reside indefinitely.
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ECONOMIC continued
As a global business operating in numerous locations, we have many indirect economic impacts on the communities we operate in.
Our Society 2030: Spirit of Progress plan has been developed to address our most material issues, including how we support sustainable
social and economic growth in those communities. Our business and hospitality skills training programmes, for example, aim to increase
employability, improve livelihoods and support a thriving hospitality sector that works for all.
We review indirect economic impacts as part of strategy development and risk management and we report them to the Executive
Committee and the Board. For more information about our strategy and indirect economic impacts, see the Strategic report section of our
Annual Report on pages 32-95.
For more information about how we monitor and evaluate the impact of our programmes, see GRI 413-01 and the Reporting boundaries
and methodologies section on pages 83-114 of this ESG Reporting Index.
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ECONOMIC continued
For more information about the impact of our community investment, and how we contribute to local economic
development, see the Champion inclusion and diversity and Pioneer grain-to-glass sustainability sections of our
Annual Report on pages 67-87 and our website.
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ECONOMIC continued
PROCUREMENT PRACTICES
As a multinational company, Diageo is connected to a large and varied group of suppliers. We can therefore seek to influence supplier
behaviour and create positive social and environmental change through our procurement practices – who we choose to partner with and
how we partner with them. Given the complexity of our supply chain, there are also risks related to our suppliers’ social and environmental
impacts that we need to manage.
We select our suppliers based on their ability to deliver services and materials effectively and in a timely fashion, as set out in our
Partnering with Suppliers Standard. We expect them to adopt clear commitments and minimum standards on ethical business, human
rights and health and safety, as set out in our Code. We also expect suppliers to share the priorities within our Society 2030: Spirit of Progress
plan on promoting positive drinking, inclusion and diversity, and environmental sustainability.
Diageo has a role to play in supporting minority-owned businesses, and we have set targets to increase supplier diversity. More information
about our supplier diversity activities can be found in our Annual Report on page 69.
We evaluate suppliers against various risk processes, such as business continuity and financial risk. These include the risk of bribery and
corruption, which we manage through our One Trust assessment, which considers operating, market and sector risks, and which
incorporates feedback from our internal reviews and assessments.
Procurement teams review each supplier’s ongoing performance against contract and service levels. We assess our suppliers’ adherence to
specific requirements on issues such as labour and human rights, as we describe from GRI 406-01 to GRI 412-03 in this ESG Reporting Index.
Our Internal Audit and Business Integrity teams review our procurement practices. From their audit, we produce a report for functional
management and relevant Executive Committee members, which includes remedial actions and recommendations.
We work extensively with our suppliers to help them manage social and environmental risks and promote positive impact. Diageo is
a member of the CDP Supply Chain and Water Security programmes, through which we engage key suppliers on measuring and
managing their carbon emissions and water-related impacts.
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ECONOMIC continued
ANTI-CORRUPTION
We have an internal Countering Corruption Global Policy. Its core principles are included in our Code and are applied to all our operations
and personnel. Routine training is undertaken throughout the business, as is specialised training for specific employee groups in high-risk
locations and functions. We drive adherence to the policy through our global and local management and within routine business
operations – and we review this adherence during assessments carried out by independent internal assessors.
Our Business Integrity team monitors compliance with our Code, including our internal anti-corruption principles. Our Global Audit and Risk
team regularly audits our markets, which includes auditing their compliance procedures. The team specifies any required improvements,
along with a mandatory completion date.
The Business Integrity team checks that all necessary personnel have completed their Code training, and reports results to the Executive
Committee and the Audit Committee of the Board.
205-02 Communication Everyone who joins the business has to complete training in our Code within 30 days. The training covers anti-
and training about corruption policies and procedures. All employees at manager level and above, and employees in certain
anti-corruption non-manager roles, complete an Annual Certification of Compliance (ACC). By completing the ACC, employees
policies and are confirming that they have read and understood our Code and global policies, including our policy on
procedures anti-corruption.
Our compliance programme uses a risk-based approach to identify where we should focus our anti-corruption
communication and training. This approach considers the external context, geographic and functional risks, and the
output of our own reviews, including input from SpeakUp data. An example of our anti-corruption procedures is our
third-party business partner due diligence programme, Know Your Business Partner (KYBP), which was refreshed at
the end of 2021, in line with our external risk landscape.
205-03 Confirmed incidents Material cases are reported in Note 19 to the Financial Statements of the Annual Report.
of corruption and Omissions: non-material incidents.
actions taken
Reason: not applicable.
Explanation: we disclose details of such matters to the extent that it is required as part of our contingent liability
disclosure. This does not include details of all ongoing regulatory investigations or penalties.
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ECONOMIC continued
ANTI-COMPETITIVE BEHAVIOUR
We have an internal Competition and Anti-trust Global Policy, which is included in our Code and in our Code training programme.
We monitor adherence by reviewing emerging issues and outcomes from SpeakUp and by routinely assessing all business functions
through our internal independent reviews.
Our Business Integrity team monitors compliance with our Code, which includes our internal competition and anti-trust principles.
For more information on how we evaluate our approach to compliance issues, including anti-competitive behaviour, see GRI 3-3 Anti-
corruption on page 26 of this ESG Reporting Index.
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ECONOMIC continued
TAX
We pay tax in accordance with all relevant laws and regulations in the countries where we do business.
Our approach to tax seeks to enable and support our ambition and business strategy, as well as balance the various interests of our
stakeholders, including investors, governments, our people, customers, consumers, suppliers and the communities in which we operate.
Our approach to tax, including our commitments, core principles and governance mechanisms, is described in detail in our global Tax Policy.
The Board of Directors approves our Tax Policy and tax strategy, and monitors compliance each year through the Audit Committee –
and, as appropriate, on an ad hoc basis. It delegates the authority to execute against this policy framework to the Finance Committee.
The Finance Committee, made up of senior management with relevant expertise (including the Chief Executive and the Chief Financial
Officer), is the supervisory body for all group tax activities. This Committee reviews relevant developments on issues covered by our policy
three times a year and, as appropriate, on an ad hoc basis.
For more information about our tax governance and how we evaluate our approach, see page 5 of our Tax Policy.
207-02 Tax governance, Information about our tax governance, risk management and compliance can be found in our Tax Policy on pages
control and risk 3-5. A description of the mechanisms for reporting concerns about unethical or unlawful behaviour and our integrity
management in relation to tax can be found on page 5 of the policy too, as well as in our Code and within GRI 2-26 of this ESG
Reporting Index.
A description of our assurance process can be found in GRI 2-5 of this ESG Reporting Index.
207-03 Stakeholder A description of our approach to engaging with tax authorities, our public policy advocacy on tax and our process
engagement and for collecting and considering the views and concerns of stakeholders, including external stakeholders, can be
management of found in our Tax Policy.
concerns related
to tax
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ENVIRONMENTAL
MATERIALS
The materials we use can largely be categorised as packaging and agricultural raw materials. The production of those materials and the
use and disposal of our products generates greenhouse gas emissions, uses water and other forms of natural capital, and may create
waste. Most of the effects associated with our materials occur in our supply chain.
For more information, see:
• Our website: For more information on our management approach to materials, see the Become sustainable by design and
Responsible sourcing pages of our website.
• Our reports: For information on our targets relating to packaging and raw materials, see the Pioneer grain-to-glass sustainability
section of our Annual Report on pages 71-87. For more information about how we measure and report on our targets, see the
Reporting boundaries and methodologies section of this ESG Reporting Index, on pages 83-114.
• Our policies and standards: For information on our strategies on packaging and agricultural raw materials, see our Reinventing
Packaging Policy and Sustainable Agriculture Guidelines.
Our general approach to materials is for our Supply and Procurement teams to evaluate the impacts linked to their sourcing and to review
our suppliers’ management processes.
We continue to scale our collaborative approach through partnerships such as GlassFutures to decarbonise glass and increase recycled
content, BACALL (British Aluminium Consortium for Advanced Alloys) to decarbonise aluminium cans and OP2B (One Planet Business for
Biodiversity) to scale regenerative agriculture and landscape transformation.
Packaging
Our Society 2030: Spirit of Progress goals include commitments to continue light-weighting and right-weighting our packaging to reduce
our carbon footprint, and to increase recycled content and recyclability across all formats, with particular emphasis on glass and plastics.
We have continued to collaborate with local authorities and trade bodies this year to help strengthen the recycling sector in key markets,
helping to improve end-of-life recycling for our packaging and to return these materials to our suppliers to move towards circularity.
Almost 100% of our paper and board packaging is sustainably sourced and certified to ensure zero net deforestation.
We are increasing and scaling up the use of returnable glass bottles across our business and continue to invest in new circular solutions
to reduce our single-use packaging footprint.
We have worked cross-functionally to launch Diageo packaging mandates, which will increase the use of recycled content and reduce the
weight of our bottles, while also focusing on secondary packaging removal and circular solutions. The availability of post-consumer cullet
and rPET remains a challenge across the industry, and we continue to invest and partner in this area to increase availability.
We have published our Reinventing Packaging strategy, which sets out our progressive vision for the future and will help us to reinvent
our packaging.
Agricultural raw materials
Our vision is to make our agricultural supply chains economically, socially and environmentally sustainable and resilient, as described in our
Sustainable Agriculture Guidelines.
We are collaborating with our suppliers and agronomic partners to improve farm management practices across our raw material supply
chains and to promote the adoption of regenerative agriculture practices.
We are also developing protocols to monitor, report and verify the impact of our regenerative agriculture pilots, which are being
implemented across our priority raw materials in key geographies.
We continue to engage across industry groups to contribute to the development of frameworks on regenerative agriculture as a new
member of the One Planet for Business Biodiversity coalition, on carbon accounting and verification methodologies and more recently
on forest, land and agriculture (FLAG) pathways.
We are working with our suppliers to improve the traceability of raw materials across our sourcing regions and are tracking the volumes
of raw materials supplied to us that are covered by sustainability standards and certifications. We remain committed to sourcing local
raw materials (LRM) across our African markets and other regions where smallholders form part of our supply chain. This LRM sourcing
approach includes providing skills training and access to farming inputs, and credit and other support. This is underpinned by digitally
connecting suppliers with Diageo, so we can better understand who and where growers are in our supply chain.
Our performance in meeting our Society 2030: Spirit of Progress goals relating to packaging and raw materials is reported internally
every quarter. Performance is reviewed at market, regional and global level by stakeholders throughout the business, including our Executive
Committee and the 2030 Grain-to-Glass Strategic Business Review team.
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ENVIRONMENTAL continued
MATERIALS continued
Disclosure Our response
301-01 Materials used by This year, we used approximately 1.92 million tonnes of agricultural raw materials such as barley, wheat and maize,
weight or volume and approximately 1.58 million tonnes of packaging.
Global raw materials by volume
(Subtotal – 4.5 million tonnes)
Percentage
Raw material Volume (%)
Non-renewable material used 1,413,970 31.7
Renewable material used 3,048,697 68.3
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ENVIRONMENTAL continued
MATERIALS continued
Disclosure Our response
301-02 Recycled input This year, 38.99% of the materials used in our packaging were recycled input materials.
materials used
301-03 Reclaimed products Recovery rates and recycling rates for packaging categories1
and their packaging
Recovery rate Recycling rate
materials Market % %
Australia 68.0 56.0
Brazil 32.0 No published data
Germany 80.0 68.1
Great Britain 68.2 63.2
Greece 60.1 60.1
Italy 73.0 69.6
Kenya No published data No published data
Nigeria 16.0 No published data
North America 53.0 53.9
Republic of Ireland 94.0 62.5
Singapore No published data No published data
South Africa 57.0 47.0
South Korea No published data 59.5
Spain 79.0 68.2
Venezuela No published data No published data
1. Categories include glass, aluminium, paper and board.
Omission: percentage of Diageo reclaimed products and their packaging materials for each product category.
Reason: information unavailable/incomplete.
Explanation: data source is market recovery rates. This is industry standard as materials are reclaimed via
public infrastructure.
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ENVIRONMENTAL continued
ENERGY
Climate change is having increasingly severe physical impacts around the world, while regulatory and policy efforts to curb greenhouse gas
emissions are increasing the cost of energy from fossil fuels. Our Society 2030: Spirit of Progress plan includes a number of targets that aim
to cut our carbon emissions, including our target for 100% renewable energy use across our direct operations by 2030.
For more information, see:
• Our website: For more information on our approach to energy, as part of our Society 2030: Spirit of Progress plan, see the Accelerate
to a low-carbon world page of our website.
• Our reports: See our Pioneer grain-to-glass sustainability section of our Annual Report on pages 71-87 for information on our approach
to energy and performance against our energy-related target. Also see the Reporting boundaries and methodologies section on pages
83-114. of this ESG Reporting Index for more information about how we measure and report on our energy-related targets.
• Our policies and standards: See our Net-Zero Carbon Strategy and our Environment Policy for information on our strategy for energy
and emissions.
Our approach to energy is based on four main activities:
1. Reducing energy consumption
2. Recovering and reusing energy
3. Converting energy sources to renewables
4. Minimising energy use across our supply chain.
To track the effectiveness of our approach, we monitor our performance against our Society 2030: Spirit of Progress goals, including
those focused on energy and carbon, and report progress every quarter. Performance is reviewed at market, regional and global level
by stakeholders throughout the business, including our Executive Committee and the 2030 Grain-to-Glass Strategic Business Review team.
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ENVIRONMENTAL continued
ENERGY continued
Disclosure Our response
302-01 Energy consumption We report three years of renewable and non-renewable direct energy consumption, with our new baseline year
within the being 2020. This includes both energy generated and used on site and energy supplied to our facilities.
organisation Renewable and non-renewable direct energy consumption (TJ)1,2
7,045 7,077 6,798 1. Direct energy consumption refers to energy sources that we own or control
and generate Scope 1 emissions from, as defined by the WRI/WBCSD
Greenhouse Gas Reporting Protocol.
2. 2020 baseline data, and data for the periods ended 30 June 2021
3,810 3,813 and 30 June 2022, have been restated in line with the WRI/WBCSD
3,446
Greenhouse Gas Reporting Protocol and our own environmental
reporting methodologies.
Total direct energy consumption, renewable and non-renewable 10,611TJ,
is within PwC’s independent limited assurance scope – see pages 116-119
of this ESG Reporting Index. For Reporting boundaries and methodologies,
2021 2022 2023 see pages 83-114.
Renewable energy source
Non-renewable energy source
302-02 Energy consumption Purchased goods and services, capital goods, transport and distribution of our brands by third-party logistics
outside of the providers, and the use of chilling and refrigeration equipment by our retail customers to store and display
organisation products, are among the most significant areas of energy consumption outside our direct use. This year, total
energy consumption outside the organisation is determined to be 33,913,903 gigajoules (GJ). Some of the
categories of energy consumption include packaging material, which accounts for 15.8 million GJ, raw materials
for 14.4 million GJ, transport and distribution for 8,442GJ, and chilling and refrigeration equipment for 213,323GJ.
302-03 Energy intensity Here we report direct and indirect energy efficiency for the past three years. Our baseline year is 2020.
Direct and indirect energy efficiency (MJ/litre packaged)1,2,3
1. Direct and indirect energy sources refer to those that generate Scope 1
2.9 2.8 (direct) and Scope 2 (indirect) emissions as defined by the WRI/WBCSD
2.7
Greenhouse Gas Reporting Protocol.
2. 2020 baseline data, and data for the periods ended 30 June 2021
and 30 June 2022, have been restated in line with the WRI/WBCSD
Greenhouse Gas Reporting Protocol and our own environmental
reporting methodologies.
0.5 0.5 0.5 3. Energy included was used for fuel, electricity, heating, cooling and steam.
Total direct and indirect energy efficiency 3.3MJ/litre packaged, direct and
2021 2022 2023 indirect energy efficiency (MJ/litre packaged) is within PwC’s independent
Direct energy efficiency limited assurance scope – see pages 116-119 of this ESG Reporting Index.
Indirect energy efficiency For Reporting boundaries and methodologies, see pages 83-114.
302-04 Reduction of energy This year, energy consumption from fuel, electricity, heating, cooling and steam decreased by 1.4% compared
consumption with fiscal 22. Direct energy efficiency gains in North America, Asia and Latin America, coupled with lower distilled
volumes in North America and Latin America, are the main drivers for lower energy consumption. We have
ongoing energy efficiency initiatives designed to decouple and minimise the impact of production volume
increases from energy consumption. Reporting boundaries and methodologies for energy consumption can be
found on pages 83-114 of this ESG Reporting Index.
302-05 Reductions in energy Energy requirements of products and services are not deemed relevant, given that carbon emissions from this
requirements of energy use do not meet the relevancy criteria stipulated by the WRI Scope 3 Reporting Standard. Specifically,
products and services these emissions do not contribute significantly to our overall Scope 3 footprint, nor do they contribute to our
business-wide risk exposure.
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Topic standards
ENVIRONMENTAL continued
Water is an essential ingredient in all our brands as well as a precious shared resource that is under increasing pressure in many parts
of the world. A lack of access to clean water can affect peoples’ health, their livelihoods, ability to grow crops and undertake other
types of work.
Given our business, many of our operations are water intensive, and many of our suppliers – particularly of agricultural commodities –
depend on sufficient water.
For more information, see:
• Our website: For more information on our management approach to water, see the Preserve water for life pages of our website.
• Our reports: For information about the actual and potential negative and positive impacts of our business operations on water and
effluents on the economy, environment and society, and information on our progress against our water-related targets see the
Pioneer grain-to-glass sustainability sections of our Annual Report on pages 71-87. For information on how we measure and report
on our water-related targets, see the Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index.
• Our policies and standards: For information about our strategy and management approach to water and effluents, see Our Water
Stewardship Strategy and our Environment Policy.
As part of our Society 2030: Spirit of Progress plan, our priority to preserve water for life defines our strategic approach to water
stewardship. This strategy is made up of four key pillars:
1. Water in our operations
2. Water in our supply chains
3. Water in our communities
4. Water advocacy.
As part of our global Environment Policy, we work hard to comply with limits on abstraction and discharges of water, or with appropriate
Diageo standards where there is no regulation. We use water-quality indicators to manage performance and look for locally appropriate
solutions, informed by robust scientific assessment for wastewater management. This includes water reuse, where appropriate.
To assess the effectiveness of our approach, we track our performance against our Society 2030: Spirit of Progress goals and monitor
progress every quarter. Performance is reviewed at market, regional and global level by stakeholders throughout the business, including
our Executive Committee and the 2030 Grain-to-Glass Strategic Business Review team. This regular assessment of performance helps us
to manage programme risks and opportunities and ensures we have the right level of resources to meet our commitments.
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ENVIRONMENTAL continued
Please refer to the Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index
for more information about how data has been compiled, including the standards, methodologies and
assumptions used.
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ENVIRONMENTAL continued
Please refer to the Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index for
more information about how data has been compiled, including the standards, methodologies and
assumptions used.
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ENVIRONMENTAL continued
There were 37 spills or incidents during the reporting year, totalling approximately 539,000 litres of spilled material.
In each case, regulators were informed and were satisfied with our response and follow-up. There were no
significant spills, so none was reported in the Financial Statements. Our business does not generate significant
volumes of waste deemed hazardous under the terms of the Basel Convention. None of our operations has
a known significant impact on protected water bodies as a result of wastewater discharge or run-off.
Omissions: volume of unplanned discharges is not monitored.
Reason: data unavailable/incomplete.
Explanation: monitoring programme to be established to determine number of occasions and volumes.
Please refer to the Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index
for more information about how data has been compiled, including the standards, methodologies and
assumptions used.
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ENVIRONMENTAL continued
BIODIVERSITY
Many of our distilleries, breweries and other sites are surrounded by valuable ecosystems that support a wide range of plant and animal
species and can be vital to the livelihoods of local people. The production of the raw materials that we source from suppliers can also
affect nature, for example, by affecting natural habitats, reducing the availability and/or quality of water, or through the use of pesticides
and fertilisers.
For more information, see:
• Our website: For more information about how we manage biodiversity around our distilleries, breweries and other sites, see the
Biodiversity section of our website.
• Our reports: For information about how we report on biodiversity, including definitions, scope and data preparation, see the
Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index.
• Our policies and standards: Our Deforestation Guidelines set out our commitments around deforestation and Our Sustainable
Agriculture Guidelines set out our expectations for farmers, including on the use of pesticides and fertilisers.
We take responsibility for the impact our business has on biodiversity, particularly in relation to water, our main ingredient. For more
information on how we manage water and effluents, please see pages 34-37 of this ESG Reporting Index. Where appropriate,
we measure and report our impact, mitigate the risks and work towards improving the environment. We also carry out biodiversity
impact assessments for new builds and sites in sensitive locations. We have created a framework to develop biodiversity management
plans for our operational sites.
We have identified 35 operational sites, and other areas of land we own, that are in or adjacent to protected areas or areas of high
biodiversity value, as defined by the Integrated Biodiversity Assessment Tool. These sites are listed under GRI 304-01 below.
Several of our sites are also close to the habitats of threatened species, as designated by the International Union for Conservation of
Nature (IUCN). In all cases, we are managing these sites in line with our licence conditions and are aiming to meet the expectations
of local stakeholders.
We have also carried out an assessment of deforestation risk within our supply chains. It found that while most of our raw materials are not
directly associated with high deforestation risk, some may pose a potential risk, and we could do more to quantify possible impacts. We have
set a commitment of net zero conversion of all natural habitats by 2025 for direct suppliers, and by 2030 for indirect suppliers. We are
developing regenerative agricultural pilot programmes to help farmers deliver positive outcomes for nature.
To increase the efficacy of our approach to biodiversity, we will strengthen our ability to quantify our biodiversity impacts and dependencies
across our raw material and packaging supply chains. We are aligning our work with external frameworks including the Taskforce for
Nature-related Financial Disclosures. The outcomes of this work will be reviewed by a cross-functional working group and at our quarterly
2030 Grain-to-Glass Strategic Business Review meetings. These developments will help us manage biodiversity risks and opportunities and
ensure we have the right level of resources to meet our commitments.
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ENVIRONMENTAL continued
BIODIVERSITY continued
Disclosure Our response
304-01 Operational sites owned, leased, managed in, or adjacent to protected See table below.
areas or areas of high biodiversity value outside protected areas
Position in relation
to area of high
biodiversity value
Type of Biodiversity
Site operation Protected status of area Inside Adjacent value attribute
Abercrombie Engineering, Engineering IUCN Category I-VI, SSSI, Ramsar, Coastal
Scotland Marine Protected Area, Key Biodiversity Area
Amherstburg Packaging, Packaging Key Biodiversity Area Fresh water
Canada
Bangkok, Thailand Offices Key Biodiversity Area Terrestrial
Blackgrange, Scotland Warehousing IUCN Category I-VI Terrestrial
Brussels, Belgium Offices IUCN Category I-VI Terrestrial
Budapest, Hungary Offices National Nature Conservation Area Terrestrial
Burghead Maltings, Scotland Maltings IUCN Category I-VI, SSSI, Marine Protected Area Coastal, marine
Cambus Cooperage, Scotland Warehousing IUCN Category I-VI, SSSI, Ramsar, Coastal, terrestrial
Marine Protected Area, Nature Reserve,
Key Biodiversity Area
Caol Ila Distillery, Scotland Distilling National Scenic Area Coastal
Caracas, Venezuela Offices IUCN Category I-VI Terrestrial
IUCN Category I-VI Terrestrial
Cragganmore Distillery, Scotland Distilling IUCN Category I-VI, SSSI Terrestrial, fresh water
Dailuaine Distillery, Scotland Distilling IUCN Category I-VI, SSSI Terrestrial, fresh water
Dalwhinnie Distillery, Scotland Distilling IUCN Category I-VI Terrestrial
Glen Elgin Distillery, Scotland Distilling IUCN Category I-VI, SSSI Terrestrial
Glen Spey Distillery, Scotland Distilling IUCN Category I-VI, SSSI Terrestrial, fresh water
Isipingo Packaging, South Africa Packaging Key Biodiversity Area Coastal
Johnnie Walker Princes St, Retail IUCN Category I-VI, SSSI, Nature Reserve Terrestrial
Scotland
Knockando Distillery, Scotland Distilling IUCN Category I-VI, SSSI Terrestrial, fresh water
Lagavulin Distillery, Scotland Distilling IUCN Category I-VI, SSSI, Marine Protected Area Terrestrial, marine
Lochnagar Distillery, Scotland Distilling IUCN Category I-VI, National Scenic Area Terrestrial
IUCN Category I-VI, SSSI, Key Biodiversity Area Terrestrial
Madrid, Spain Offices Special Areas of Conservation (Habitats Terrestrial
Directive), Special Protection Area
(Birds Directive), Key Biodiversity Area
Menstrie Brand Technical, Offices IUCN Category I-VI, SSSI Terrestrial
Scotland
Menstrie Warehousing, Scotland Warehousing IUCN Category I-VI, SSSI Terrestrial
Mwanza Brewery, Tanzania Brewing Key Biodiversity Area Terrestrial, fresh water
How we have met F ully disclosed as outlined by the GRI P artially disclosed and missing Not disclosed ot considered material
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each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Topic standards
ENVIRONMENTAL continued
BIODIVERSITY continued
Disclosure Our response
304-01 Operational sites owned, leased, managed in, or adjacent to, protected See table below.
areas and areas of high biodiversity value outside protected areas
Position in relation
to area of high
biodiversity value
Type of Biodiversity
Site operation Protected status of area Inside Adjacent value attribute
Nairobi, Kenya Brewing, Forest Reserve Terrestrial
offices
Relay Packaging, United States Packaging IUCN Category I-VI Terrestrial
Runcorn Packaging, Packaging IUCN Category I-VI Terrestrial
United Kingdom
Seychelles Breweries Ltd, Brewing Key Biodiversity Area Terrestrial
Seychelles
Shenzhen, China Offices Key Biodiversity Area Coastal, fresh water
St James’s Gate, Brewing, Sites of Community Importance Freshwater
Republic of Ireland offices (Habitats Directive)
St Thomas Quebec, Canada Warehousing IUCN Category I-VI, Key Biodiversity Area Terrestrial, fresh water
Sydney, Australia Offices IUCN Category I-VI Coastal
Teaninich Distillery, Scotland Distilling IUCN Category I-VI, SSSI, Ramsar, Coastal
Key Biodiversity Area
Valencia Warehousing, Warehousing IUCN Category I-VI Terrestrial
Venezuela
Zepf Engineering, Scotland Engineering IUCN Category I-VI Terrestrial
For more information about how we report on biodiversity, including definitions, scope and data preparation, see the Reporting boundaries
and methodologies section on pages 83-114 of this ESG Reporting Index.
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ENVIRONMENTAL continued
BIODIVERSITY continued
Disclosure Our response
304-02 Significant impacts None of our operations or land that we own has a significant impact on protected areas, or on areas of high
of activities, products biodiversity value outside protected areas. Through the sourcing of our agricultural and packaging commodities,
and services on we will affect biodiversity, particularly through the use of land for farming and resulting land-use change, the use
biodiversity of agrochemicals in these production systems, and the effect on fresh water availability and quality.
Omissions: quantitative upstream effects on biodiversity.
Reason: information unavailable/incomplete.
Explanation: we are currently completing our assessment of our upstream effects on biodiversity.
304-03 Habitats protected This year, we have implemented various initiatives to protect and restore habitats. Our water replenishment efforts
or restored focus on environmental restoration and conservation. In Jalisco, Mexico, we partnered with local authorities in
San Diego de Alejandría to establish a tree nursery. This initiative promotes reforestation activities and the
preservation of local species to maintain landscapes.
Through our regenerative agriculture programmes, we aim to protect and restore soils. In Ireland, we have
collaborated with 44 farmers to plant cover crops and actively monitor biodiversity both above and below
the ground.
Our brands are also leading initiatives for nature restoration: for example, Bulleit Frontier Whiskey and American
Forests have extended their partnership, committing to planting and restoring 2.5 million white oak trees by 2026.
These trees are essential for the production of whisky barrels and contribute to combating climate change by
absorbing carbon, purifying air and conserving water.
Seedlip contributes 1% of its annual global revenues to environmental causes. In Europe, we support the Urban
Nature Project led by the Natural History Museum. This project focuses on creating urban green spaces and
wildlife habitats.
We have also reported a total area of 5.74 square kilometres of habitats protected and restored across
our supply locations.
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Topic standards
ENVIRONMENTAL continued
EMISSIONS
Climate change is having increasingly severe physical impacts around the world. At Diageo, we recognise that there is a climate emergency
and we are committed to reducing our emissions across Scope 1, 2 and 3, in line with the Science Based Targets initiative guidance.
For more information, see:
• Our website: For more information on our approach to emissions in the context of our Society 2030: Spirit of Progress 10-year strategy,
please see the Pioneer grain-to-glass sustainability section of our website, which includes our Net-Zero Carbon Strategy.
• Our reports: See the Pioneer grain-to-glass sustainability section of our Annual Report on pages 71-87 for information on our approach
to emissions and performance against our emissions targets. Also see the Reporting boundaries and methodologies section on pages
83-114 of this ESG Reporting Index for more information about how we measure and report on our targets.
• Our policies and standards: See our Net-Zero Carbon Strategy and our Environment Policy for information on our approach to energy
and emissions.
GHG emissions from our own operations
By actively increasing the use of renewable energy in our operations, we’re working towards reducing our energy-related emissions. To meet
our target to be net zero in our direct operations by 2030, we have to directly abate our operational emissions by at least 95% compared
with our 2020 baseline.
We are committed to driving down residual emissions from non-zero emission bioenergy sources, nitrogen oxides (NOx) and sulphur oxides
(SOx) emissions from kilning cereals and fugitive gas emissions. We measure and reduce these emissions under the We Mean Business
initiative to address short-lived climate pollutants. Our residual emissions are minimal, making up less than 5% of our direct operations’
GHG emissions. A maximum of 5% of our 2020 baseline emissions could be compensated using carbon credits to reach net zero and
meet our commitments under the Science Based Targets initiative.
We report any biological or biogenic carbon dioxide emissions separately – these emissions are considered ‘outside of scope’ and are
balanced out by biological carbon crop-growing cycles in our value chain.
GHG emissions from our supply chains
In addition to our operational emissions target, we have set a Science Based Targets initative-approved target to reduce our value chain
emissions by 50% by 2030 from our 2020 baseline. To do so, we are building long-lasting partnerships with our suppliers and are helping
our third-party operations to join us on this journey. Transforming the way we do business to embed a lower-carbon, more collaborative
and circular way of sourcing our materials and services will enable us to deliver significant emission reductions.
We have developed and rolled out decarbonisation roadmaps across Diageo to reduce our Scope 3 emissions and we are partnering
with our suppliers to improve the granularity of our Scope 3 carbon footprint data while driving reductions together.
Key contributors to our Scope 3 carbon emissions are the raw materials we source, the packaging we buy and the energy purchased by
our suppliers. We are dedicating significant resources to deploy and scale regenerative agriculture solutions to reduce our raw material
emissions, as well as developing circular packaging propositions to reduce the volume and type of packaging materials we use.
We are also working with our suppliers to help them access low-cost, reliable renewable energy.
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Topic standards
ENVIRONMENTAL continued
EMISSIONS continued
Disclosure Our response
305-01 and Direct and indirect Direct and indirect carbon emissions (location/gross) this year were 640 (‘000 tonnes CO2e) (2022: 674 (‘000
305-02 GHG emissions tonnes CO2e)), comprising direct emissions (Scope 1) of 485 (‘000 tonnes CO2e) (2022: 536 (‘000 tonnes CO2e)) and
(location and indirect emissions (Scope 2) of 155 (‘000 tonnes CO2e) (2022: 138 (‘000 tonnes CO2e)).
market-based) Direct and indirect GHG emissions (market-based) (’000 tonnes CO2e)1,2
(’000 tonnes CO2e)
413 418 1. CO2e figures are calculated using the WRI/WBCSD Greenhouse Gas
395
Reporting Protocol Guidance available at the beginning of our fiscal year,
the kWh/CO2 conversion factor provided by energy suppliers, or the
relevant emission factors from the country of operation or from the
International Energy Agency, as applicable.
2. 2020 baseline data, and data for the periods ended 30 June 2021
and 30 June 2022, have been restated in line with the WRI/WBCSD
32 Greenhouse Gas Reporting Protocol and our own environmental
6 6 reporting methodologies.
2021 2022 2023 Within PwC’s independent limited assurance scope – see pages 116-119 of
Direct GHG emissions this ESG Reporting Index.
Indirect GHG emissions
Our fiscal 23 biogenic CO2 emissions associated with the combustion of bioenergy in our direct operations were
290 (‘000 tonnes CO2) and associated removals were 250 (‘000 tonnes CO2). Other biological CO2 emissions are
approximated at 373 (‘000 tonnes CO2).
Please refer to the Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index
for more information about how data has been compiled, such as the standards, methodologies and assumptions used.
305-03 Other indirect Global Scope 3 GHG emissions (Total – 5.9 million metric tonnes)
(Scope 3) Metric tonnes CO2 e
Sources of Scope 3 GHG1,2 emissions (2023)
GHG emissions
Purchased goods: packaging 1,871,317
Purchased goods: raw materials 2,051,697
Purchased goods: services 750,979
Upstream transportation and distribution (Category 4 Outbound logistics)3 356,940
Upstream transportation and distribution (Category 4 Inbound logistics)4 170,921
Use of sold products (chillers/refrigeration) 213,323
Capital goods 293,060
Upstream/downstream transportation and distribution (Categories 1–9, except Outbound
and Inbound logistics) 0
End-of-life treatment of sold product 46,129
Waste generated in operations 48,918
Fuel- and energy-related activities (not included in Scope 1 or 2) 60,946
Employee commuting 14,026
Business travel 33,015
1. The principal greenhouse gases are carbon dioxide (CO2), methane (CH4), nitrous oxide (N2O) and hydrofluorocarbons (HFCs).
2. The latest industry standards and best practices were included in the reporting to establish the most complete, consistent and accurate
GHG footprint, as required by the GHG protocol. Our Scope 3 2020 baseline has been restated this year because of planned Diageo
disposals. More information on Diageo’s disposals can be found in the Financial Statements of our Annual Report. In addition, crop GHG
emission factors have been upgraded this year to include land-use change, similarly affecting our baseline data. This year, our Scope 3
2020 GHG emissions baseline is reported at 4.9 million tCO2e (2022: 4.6 million tCO2e).
3. Global Logistics Emissions Council (GLEC) methodology has been adopted for upstream transportation and distribution (Category 4).
Category 4 totals include GHG emissions from 2022. These are reported as part of 2023 Scope 3 GHG emissions because of the
one-year lag in reporting. 2023 Category 4 emissions will therefore be included in our 2024 reporting.
4. For consistency, Inbound logistics is for the year ended 30 June 2022.
Scope 3 distribution and logistics GHG emissions (CO2e tonnes) for the year ended 30 June 2022 are within PwC’s independent limited
assurance scope - see pages 116-119 of this ESG Reporting Index.
Please refer to the Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index for
more information about how data has been compiled, including the standards, methodologies and assumptions used.
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each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Topic standards
ENVIRONMENTAL continued
EMISSIONS continued
Disclosure Our response
305-04 GHG emissions This year, the market-based (net) intensity ratio of our Scope 1 and 2 GHG emissions was 105gΔ CO2e per litre of
intensity packaged product (2022: 105g/l) and the location-based (gross) intensity ratio of our Scope 1 and 2 GHG emissions
was 169g CO2e per litre of packaged product (2022: 167g/l).
Please refer to the Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index
for more information about how data has been compiled, including the standards, methodologies and
assumptions used.
Δ Within PwC’s independent limited assurance scope – see pages 263-266 of the Annual Report.
Within PwC’s independent limited assurance scope – see pages 116-119 of the ESG Reporting Index.
305-05 GHG emissions The percentage reduction of absolute carbon emissions (direct and indirect carbon emissions by weight
reductions (market/net based)) from the prior year was 5.4%Δ.
Our Scope 3 GHG emissions decreased by 1.2% compared with fiscal 22. For more information, see page 82 of
our Annual Report.
Please refer to the Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index
for more information about how data has been compiled, including the standards, methodologies and
assumptions used.
Δ Within PwC’s independent limited assurance scope – see pages 263-266 the Annual Report.
305-06 Emissions of The extent of ozone-depleting substances across our operations is summarised in the following table. The residual
ozone-depleting volumes of halons and CFCs across the business are now relatively minor.
substances
Ozone-depleting substances and fluorinated gases
Present (kg) Emitted (kg) Emissions CO2 e (tonnes)
Halons 0 0 0
CFC 25 5 29
HCFC 2,117 624 1,128
HFC 15,130 692 1,349
SF6 16 0 0
PCC 0 0 1
305-07 NOx, SOx and Emissions from stationary combustion sources have impacts on the environment. In 2023, we emitted 648 tonnes
other significant of NOx and 473 tonnes of SOx. NOx and SOx are determined using measured stack emissions and also calculated
air emissions emissions based on fuel usage and standard emission factors. A small number of sites have NOx and SOx
air emissions associated with the roasting and kilning of cereals. These emissions are measured but are minimal
to our overall total NOx and SOx levels, which remain low compared with background NOx and SOx data.
NOx and SOx emissions by year (tonnes)
2021 2022 2023
NOx 418 628 648
SOx 196 373 473
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each disclosure Sustainability Reporting Standards at least one required indicator to our business at this time
Topic standards
ENVIRONMENTAL continued
WASTE
As with most products, making alcoholic drinks has the potential to generate waste at multiple stages of the product lifecycle. If left
unmanaged, waste from our operations and supply chain can create negative environmental and social impacts, including contributing
to greenhouse gas emissions, air pollution, biodiversity loss and harm to human health. Given these risks, managing waste is one of
our priorities.
For more information, see:
• Our website: For more information on our approach to waste and our zero waste to landfill commitment see the Pioneer grain-to-glass
sustainability section on our website.
• Our reports: For information on our approach to waste and performance against our waste-related targets, see Pioneer grain-to-glass
sustainability section of our Annual Report on pages 71-87. For information on how we measure and report on our targets, also see the
Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index.
• Our policies and standards: Our Environment Policy and our Partnering with Suppliers Standard set out our commitments around
waste and our expectations of our suppliers.
We purchase much of the packaging material we use. That’s why we look to engage with our suppliers and encourage them to set zero
waste targets across their own operations, as is stipulated within our Partnering with Suppliers Standard. For suppliers under contract,
we have also included wording in our standard templates to encourage dialogue and action to reduce waste. We are also working through
our Diageo Sustainable Solutions programme with innovators, customers, suppliers and researchers to find and accelerate breakthrough
solutions to make packaging more sustainable.
To minimise the waste we send to landfill, we work with certified waste handlers and, together, operate a hierarchy of actions: eliminate,
reduce, reuse, recycle, recover and dispose.
To track the effectiveness of our actions, we monitor waste streams, promoting awareness of the need to increase resource efficiency.
We also monitor levels of waste recycling and waste-to-energy recovery.
We report our performance against our Society 2030: Spirit of Progress goals, including those that contribute to waste minimisation,
on a monthly and quarterly basis. Performance is reviewed at market, regional and global level by market and regional leadership
teams throughout the business, as well as by our Executive Committee and our quarterly 2030 Grain-to-Glass Strategic Business Review
meetings. Compliance with our Environment Policy and Global Waste Elimination Standard is continually monitored and reviewed at the
quarterly Supply Chain and Procurement Environmental Compliance meetings, managed by our Governance function.
We are evolving our approach with suppliers so that we understand the waste in their operations and can collaborate with them to minimise it.
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ENVIRONMENTAL continued
WASTE continued
Disclosure Our response
306-01 Waste generation Co-products and by-products from brewing and distilling represent the key waste streams from our operations
and significant and are also a resource for further use. Applying circularity measures is central to our approach to handling
waste-related these materials and reducing any waste-related impacts. We mitigate risk by recovering and reusing co-products
impacts and by-products from brewing, distilling and malting in agricultural applications such as animal feed or in
valorisation processes.
The most significant waste-related impacts associated with our upstream supply chain originate from growing
the raw materials that make our products. There are also significant waste-related impacts associated with our
downstream supply chain – that is, the disposal of our products and packaging after use.
See GRI 306-02 below and our Annual Report on pages 71-93 for information about our strategy to minimise
upstream waste, including how we partner with our suppliers to carry out regenerative agriculture techniques.
Downstream, we try to minimise waste through circular-economy initiatives, such as our EcoSpirits solution in
Southeast Asia, for example.
306-02 Management of As a multinational company selling products in more than 180 countries, we believe we have a responsibility and
significant waste- the resources to bring about positive change in the way that society produces and manages waste. We aim to
related impacts do this by creating more efficient production and recycling infrastructure, developing sustainable and circular
packaging solutions, and partnering with our suppliers to eliminate waste in their own operations.
See our website and pages 83-86 of our Annual Report for information about the strategy, targets and performance
that contribute towards us becoming sustainable by design.
We work with third parties to manage the waste that is created when producing and manufacturing our products.
We perform waste traceability assessments on third parties to make sure they manage waste in line with our
contractual agreements and government legislation. We have committed to an ambitious capital works plan to
decarbonise our sites and improve water efficiency. Managing construction waste streams will require dedicated
focus, although we will continue to apply the same circularity principles. In fiscal 23, following a review of third-party
waste handler contractual agreements, we mandated new Zero Waste to Landfill terms going forward.
Over recent years, we have undertaken various initiatives to develop recycling infrastructure in communities where
we make and sell products. In Ghana, for example, we implemented a post-consumer plastics collection solution
and, along the Tisza River in Eastern Europe, we partnered with Plastic Cup to develop capacity in waste collection,
processing and recycling.
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ENVIRONMENTAL continued
WASTE continued
Disclosure Our response
306-03 Waste generated Total weight of waste by type and disposal method (tonnes)
Other disposal
(incinerated without
Total waste reuse/legislation Total waste used
to landfill requiring landfill) or recycled Total waste
North America 70 2 252,752 252,824
Europe 6 19 426,138 426,163
Asia Pacific 82 124 122,223 122,309
Latin America and Caribbean 20 31 56,189 56,240
Africa 2 4 286,000 286,126
Total 180 180 1,143,302 1,143,662
Within PwC’s independent limited assurance scope – see pages 116-119 in this ESG Reporting Index.
Please refer to the Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index
for more information about how data has been compiled, including the standards, methodologies and
assumptions used.
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ENVIRONMENTAL continued
WASTE continued
Disclosure Our response
306-04 Waste diverted Waste diverted from disposal by recovery operation, in metric tonnes (t)1,2
from disposal
Waste diverted from Waste directed
Total waste generated disposal (used or recycled) to disposal
Hazardous waste
Preparation for reuse 0 0 0
Recycling 3,346 3,253 93
Other recovery operations 0 0 0
Total 3,346 3,253 93
Non-hazardous waste
Preparation for reuse 878,025 878,025 0
Recycling 262,291 262,024 267
Other recovery operations 0 0 0
Total 1,140,316 1,140,049 267
Waste prevented
Total 1,140,049
1. This information is collected both by us and by our waste disposal contractors.
2. Includes waste diverted to energy generation.
306-05 Waste directed Waste directed to disposal by disposal operation, in metric tonnes (t)1,2
to disposal
On-site Off-site Total
Incineration (with energy recovery) 0 0 0
Incineration (without energy recovery) 0 53 53
Landfilling3 0 40 40
Other disposal operations 0 0 0
Total 0 93 93
Non-hazardous waste
Incineration (with energy recovery) 0 0 0
Incineration (without energy recovery) 0 107 107
Landfilling 0 160 160
Other disposal operations 0 0 0
Total 0 267 267
1. This information is collected both by us and by our waste disposal contractors.
2. Excludes waste to energy as detailed in 306-04. (Waste to energy is deemed recovery, as specified in EU Directive 2008/98/EEC.)
3. Includes hazardous waste required by legislation to be landfilled.
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Topic standards
ENVIRONMENTAL continued
Many of the environmental impacts of the products we sell take place within our supply chain. Assessing the performance of our suppliers
is an important step in supporting them to manage and reduce these impacts.
We work with suppliers on environmental issues through our climate change and water security supply chain programmes with CDP,
and by implementing our sustainable agriculture strategy.
To develop our engagement with participating suppliers, in support of our Society 2030: Spirit of Progress Scope 3 emissions reductions
target, we have developed supplier questionnaires that include a suite of performance measures relating to climate change and
water security.
Through our climate change questionnaire, our suppliers are assessed on their transparency, their ability to report Scope 1 and 2 emissions
data, the reduction initiatives they have in place, how they are setting targets against those initiatives, their ability to transition to renewable
energy and how they are managing their Scope 3 supply chain emissions.
Through our water security questionnaire, our suppliers are assessed on their transparency, how they report their operational water risk,
their water accounting information, the governance structures they have in place, their water usage targets and how they engage with
their supply chains.
Our Procurement function reviews suppliers against a range of factors including quality, cost, reliability and sustainability, indicating overall
effectiveness and suitability. To assess environmental performance, our Procurement teams leverage performance indicators, as outlined
above. We have held detailed reviews with our largest suppliers about their carbon and water performance and developed specific action
plans around areas for improvement.
Environmental performance of our suppliers is reviewed by the Procurement function, which reports to the 2030 Grain-to-Glass Strategic
Business Review team, which meets quarterly. We develop mitigation and improvement activities as appropriate.
For more information about our approach to environmental management with suppliers, see our Partnering with Suppliers Standard.
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Topic standards
ENVIRONMENTAL continued
308-02 Negative We have identified a variety of environmental impacts associated with our supply chain. Because of its relevance
environmental across the vast majority of our suppliers, we actively track and manage the carbon footprint of our supply chain
impacts in the through our membership of the CDP Supply Chain programme, which reports by calendar year. Many of our
supply chain and suppliers report to multiple customers through CDP, removing the need to duplicate data-reporting requests.
actions taken In 2022, the average Diageo supplier responded to eight unique customers.
Carbon
In 2012, we began to identify suppliers with whom we could partner to manage the carbon footprint of our supply
chain. In calendar year 2022, we identified 277 that account for our biggest spend globally in the categories we
identified as having the highest impact – namely packaging, raw materials, logistics, manufacturing, information
services and third-party operations (these are other businesses that make our brands under licence). Of these 277
suppliers, 81% responded to the CDP climate change questionnaire.
Some 60% of suppliers are able to report their Scope 1 and 2 emissions data, an increase of 3% from the previous
year. Some 51% of suppliers have carbon reduction initiatives in place, with 46% having set a carbon reduction
target. And 49% of suppliers have started their transition to renewable energy, while 47% are engaging their supply
chain on carbon reduction.
As part of our work with suppliers, we review their carbon performance, enabling us to analyse and assess the
emissions they report to the CDP. We recognise the challenge some suppliers face in completing their climate-
change disclosures and in identifying opportunities to work with us to improve. This year, we’ve taken steps to
improve our engagement with them: we offer support webinars, and have developed a suite of performance
measures to help benchmark their performance and guide them to make improvements to reach the next level
of each indicator.
Water
Water is a significant focus area in our supply chain and we are committed to equipping our suppliers with tools
to protect water resources in our most water-stressed locations. Through our membership of the CDP Supply Chain
programme, in the 2022 calendar year we asked 207 of our largest suppliers to disclose their water management
practices. Of the 72% of suppliers that responded, 22% reported having a water-related usage target. Some 67%
of suppliers are able to report their operational risk, while 48% can provide water accounting data. Meanwhile,
52% of suppliers integrate water management into their governance structures and 56% are engaging their own
supply chains on water reduction.
In 2018, we carried out a water risk assessment of all our third-party manufacturing sites and identified 18 in
water-stressed areas. Since then, we have worked with these sites to better understand their water performance.
We are updating the water risk assessment of all of our third-party operator sites and planning an ongoing water
stewardship engagement programme.
For more information about the assessments performed, see the Reporting boundaries and methodologies section
in this ESG Reporting Index on pages 83-114.
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Topic standards
SOCIAL
EMPLOYMENT
We are committed to providing a safe, healthy and flexible working environment for all our people. We also strive to create a working
environment that is inspiring and where talent is nurtured, developed and rewarded. We promote an inclusive culture where our employees
feel secure, respected and valued for their contribution.
For more information, see:
• Our website and reports: For more information on our approach to employment, see the Our people and culture section of our
Annual Report on page 67 and the Our inclusive culture page on our website.
• Our policies and standards: We comply with all local labour laws and regulations and expect our suppliers to do the same.
In addition, our Global Human Rights Policy includes our own policies for employees and our Partnering with Suppliers Standard
sets the minimum standards for our suppliers.
We measure employee engagement as one of our overarching performance measures, as set out in our Annual Report on page 34, using
our annual Your Voice employee survey. Based on the outcomes of this survey, in addition to ongoing engagement programmes, teams
develop their own action plans to improve employee engagement and satisfaction.
Our HR team routinely reviews our policies and standards to ensure they are sufficiently rigorous and will continue to strengthen our
reputation as an employer. This helps us retain our employees while also attracting new people to the business. Our Executive Committee
is provided with half-yearly updates on talent planning.
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SOCIAL continued
EMPLOYMENT continued
Disclosure Our response
401-01 New employee Employee turnover in fiscal 23 was 16.3%, a result of voluntary departures of 9.5% and involuntary departures of
hires and employee 5.4%, stemming mainly from organisational changes and one-off disposals in parts of the business. The remaining
turnover 1.4% of turnover was for other reasons, such as retirements and end of fixed-term contracts.
In fiscal 23, we hired 4,977 employees, which included strategic investments in key growth priorities and markets for
the business, for example our Tequila operation in Mexico. We also saw a strong increase in hiring to increase our
digital marketing capability.
New hires by region by age1
Percentage of
headcount
Region Under 30 30-50 Over 50 Total (%)
North America 161 241 48 450 14
Europe 809 860 66 1,735 17
Asia Pacific 474 557 34 1,065 15
Latin America and Caribbean 522 706 51 1,279 30
Africa 169 272 7 448 12
Total 2,135 2,636 206 4,977 18
Percentage of total new hires 42.9% 53.0% 4.1% 17.5%
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Topic standards
SOCIAL continued
EMPLOYMENT continued
Disclosure Our response
401-01 New employee Leavers by region by gender1
continued hires and employee Percentage of
turnover continued headcount
Region Men Women Not declared Total %
North America 322 185 8 515 17
Europe 711 686 2 1,399 14
Asia Pacific 745 449 0 1,194 17
Latin America and Caribbean 503 265 0 768 18
Africa 485 251 0 736 20
Total 2,766 1,836 10 4,612 16
Percentage of total leavers 60.0% 39.8% 0.2% 16.3%
1. In some markets, the concept of ‘permanent employment’ does not exist. For reporting purposes, we have considered as ‘permanent’
all those employees whose contract is not fixed term or temporary. In addition, we have excluded data from some of our business units
where local regulation restricts us from collecting hire and leaver information.
For total workforce by employees and supervised workers, and by gender, see GRI 2-7 and the Our people and
culture section of the Annual Report on page 63.
401-02 Benefits provided Benefits provided to employees vary across the countries where we do business. In the United Kingdom, for
to full-time example – which accounts for 16% of our global employee base – we make no differentiation in relation to access
employees that to benefits between full-time and part-time employees: all employees have access to the same benefits applicable
are not provided to their grade and location, regardless of the number of hours worked. In the United States and Canada – which
to temporary or account for 10% of our global employee base – non-unionised employees who work fewer than 20 hours per week
part-time employees are not eligible to receive benefits; those employees who work 20 hours or more in a week have access to the same
benefits applicable to their grade and location, regardless of the number of hours worked.
Omissions: list of benefits, details across all locations.
Reason: information unavailable/incomplete.
Explanation: benefit packages are provided according to in-country guidelines to ensure we capitalise on local
knowledge and remain competitive. We do not currently collate this information for a single statement.
401-03 Family leave We comply with all local legislation in our provision of family leave and provide benefits beyond minimum
requirements in many countries. In May 2019, we announced an ambitious new global Family Leave policy,
which is applicable to all parents regardless of gender, sexual orientation or whether they become parents
biologically, via surrogacy or adopt. The policy offers women in all markets a minimum of 26 weeks of fully paid
maternity leave, and men in all markets a minimum of four weeks of fully paid paternity leave. In some markets,
we offer 26 weeks of fully paid paternity leave – these include Australia, India, Ireland, Italy, the Netherlands,
North America, the Philippines, Singapore, Spain, Thailand, the United Kingdom and Venezuela.
As a result, we have seen a significant increase in the use of parental leave and the amount of time taken, with
a total of 205,197 days of family leave used by our employees this year. The number of men making use of this
policy increased from 654 in fiscal 22 to 733, showing the positive impact of the policy. Data on family leave
is only available for markets where we have implemented our global HR system, Workday.
Number of employees taking parental leave and average number of days taken by gender
Men Women Total
Number of employees taking family leave 733 843 1,576
Average days of family leave taken in the year 95 161 130
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LABOUR/MANAGEMENT RELATIONS
We have a strong commitment to discuss the concerns of all our people, including those who are represented through a trade union or
works council. Our HR team builds relationships with these groups where they exist and is encouraged to involve employee representatives
early in business decisions to give them an opportunity to contribute to key issues.
In countries where the right to freedom of association is restricted by law, we support the development of alternative means of representing
employees’ interests, by investing in individual consultations.
For more information, see:
• Our policies and standards: Dedicated training modules that cover our Code and our Dignity at Work Policy help uphold our
commitment to treating employees with respect and integrity. We expect our suppliers to adhere to these principles, as is outlined
in our Partnering with Suppliers Standard. For more information, see our Global Human Rights Policy.
We measure employee engagement as one of our overarching performance measures, as set out in our Annual Report on page 63,
using our annual Your Voice employee survey. Based on the outcomes of this survey and our ongoing engagement programmes,
each team develops its own action plan to improve employee engagement and satisfaction.
Our HR team routinely reviews our policies and standards to ensure they are sufficiently rigorous and will continue to strengthen our
reputation as an employer. This helps us retain our employees while also attracting new people to the business.
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We maintain best practice Global Risk Management Standards (GRMS) for occupational health and safety, which apply to all our
operations and business units. These standards aim to make sure that everyone, everywhere, is safer together when working on site,
at home and on the road. Our end-to-end health and safety excellence strategy aims to deliver a world-class health and safety culture
and environment where everybody plays their part.
For more information, see:
• Our website: For more information about our management approach to health, safety and wellbeing for our employees, contractors
and visitors.
• Our reports: For more information about how we measure and report on our health and safety data, see the Reporting boundaries
and methodologies section on pages 83-114 of this ESG Reporting Index.
• Our policies and standards: For more information, see our Global Health, Safety and Wellbeing Policy.
Our Global Health, Safety and Wellbeing Policy, endorsed by members of the Board and Executive Committee requires each location to:
• Assure compliance with our global standards
• Undergo regular formal corporate independent assurance audits
• Maintain and assure legal compliance assessment processes
• Train employees in hazard identification and incident reporting
• Track actions robustly, including learning from incidents and identified hazards (unsafe behaviours and conditions).
We also have a number of specific occupational health and safety targets, which include:
• Achieving a leading total recordable accident frequency rate (TRAFR) of less than 3.5 per 1,000 people
• Achieving less than one lost-time accident (LTA) per 1,000 people and no fatalities.
To track the effectiveness of our approach, our site, market and global functional teams regularly monitor and review occupational health
and safety. We report our performance measures to Governance Leadership weekly, to Supply Chain and Procurement Leadership
monthly and to the Executive Committee quarterly.
Performance trends are monitored closely and intervention activities – such as capability building and improvements to processes with
associated investments in systems, technology, assets and resources – are implemented as required.
The goal of benchmarking is continuous improvement. Given we are always striving to improve our Health and Safety performance and
are keen to understand how our culture and approach measures against our competitors or similar businesses, we have embarked on
a benchmarking exercise. The expectation is that we begin to understand what they are doing that makes them successful and use the
learning outcomes to challenge our own approach and strategy.
403-02 Hazard Through an extensive risk management programme, as well as observance of global risk management standards,
identification, we assess risk, identify work-related hazards and implement appropriate mitigation measures and programmes.
risk assessment A key element to safety at all our locations is hazard reporting. It assists us in identifying and rectifying unsafe
and incident conditions or behaviours as well as recognising positive behaviours. Through our global Health, Safety and
investigation Wellbeing Policy, all employees are encouraged to report work-related hazards as soon as possible and remove
themselves from work situations they believe could cause injury or ill health.
We also have recognition schemes in place to proactively encourage every employee to look after their own and
their colleagues’ health and safety. Our global learning platform, My Learning Hub, has tailored guidance about
how to report and investigate work-related incidents, how to identify hazards and how to assess risks to determine
corrective actions.
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403-04 Worker Our GRMS mandate the use of employee consultation forums – such as safety committees – at facility level.
participation, Our GRMS also require employees to be involved in risk assessment and change-management processes where
consultation and they relate to health and safety.
communication on We also continue to use Diageo’s Flex Philosophy, developed in 2021, which provides our employees with
occupational health a framework and principles of working patterns.
and safety
Our dedicated health and safety Yammer page and health and safety channel on My Learning Hub,
our internal learning management system, aim to improve health and safety communication and visibility
across our supply chain.
403-05 Worker training All our sites complete a training needs assessment to determine their occupational health and safety
on occupational training requirements.
health and safety We train our people on occupational health and safety through several channels, including:
• My Learning Hub, which is a learning management platform our people can access every day for occupational
health and safety capability and awareness content. Some of this training is mandated and assigned to
workers and is based on the requirements of their role.
• Face-to-face occupational health and safety training, such as manual handling training, forklift truck training
and explosive atmospheres training, which is delivered by approved internal and external trainers.
• Other subject-matter-expert training, delivered through video conferencing.
403-06 Promotion of We promote worker health and encourage workers to access local services and systems, as and when required,
worker health through several channels:
• Our Benefits team facilitates non-occupational medical and healthcare services. We provide optional medical
insurance, which is communicated to employees through internal communication channels.
• To make wellbeing part of our culture every day, everywhere, we have created the Diageo Wellbeing
Philosophy and set up a dedicated intranet site to share information with employees.
• On My Learning Hub, we have developed a Wellbeing channel where employees can find learning materials
on physical, mental, social and financial wellbeing and other courses, such as on positive drinking behaviours.
We have provided all employees with access to the digital mental health app, UNMIND, and we offer an
Employee Assistance Programme.
• This year we launched a psychological safety employee toolkit, which aims to foster an environment where
everyone can openly speak up, take personal risks and offer opposing views without fear of consequence.
• Our Employee Engagement team runs health and wellbeing awareness capability weeks covering subjects
including, for example, mental health, mindfulness techniques and nutrition.
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403-08 Workers covered All our employees must comply with the mandatory requirements of our Global Health, Safety and Wellbeing Policy,
by an occupational as well as adhere to all relevant global risk management standards. Adhering to these standards and requirements
health and safety is continually assessed by Internal Audit teams.
management system Where appropriate, our sites are accredited to the ISO 45001 (or equivalent) Occupational Health and Safety
Management System Standard and are regularly audited against this standard by an approved third party.
No employees or workers are excluded from the occupational health and safety management system.
Health and safety performance is monitored through regular site, regional and global business
performance meetings.
Our Partnering with Suppliers Standard – our code for suppliers – has been developed to help drive higher
standards in all aspects of our supply chain. In relation to health and safety, our aim is to create a proactive health,
safety and wellbeing culture and working environment in which all occupational injuries and illness are foreseeable
and preventable. We expect all our suppliers to act in a manner that demonstrates their personal and collective
commitment to this aim. For those suppliers based on our sites, they are expected to adhere to relevant Diageo
global risk management standards, to engage their employees on the Diageo ways of working and to attend
Health and Safety forums where required.
403-09 Work-related injuries Any work-related incident, involving injury or illness, where a healthcare professional or we as a business
recommend one or more days away from work, is reportable to us: for example, any unplanned, identifiable
event that results in personal injury or harm.
Severe injury and fatality prevention
All business units are required to conform to our Global Severe and Fatal Incident Prevention Programme.
This programme aims to eliminate the risks that lead to severe or fatal incidents and ensures suitable and
sustainable controls are in place. Local and regional teams make sure employees and workers are trained on
these requirements and conduct frequent, robust self-assessment audits to measure ongoing compliance to this
mandatory programme.
Accident rates
We introduced a new, broader Total Recordable Accident Frequency Rate (TRAFR) metric in 2019, with the aim
of achieving a leading TRAFR performance of lower than 3.5 per 1,000 people. This year, our global TRAFR target
was successfully delivered with a rate of 2.06. This rate is represented 76% by men and 24% by women.
Our global lost-time accident frequency rate (LTAFR) per 1,000 full-time employees (FTEs) was 0.91Δ, a decrease of
1.1% compared with 2022. This means our overall global target of less than or equal to 1.0 was achieved this year.
While the numbers of LTAs decreased, the severity rate relating to LTAs increased due to carry-over of days lost for
accidents in 2022. For rates by region and year since 2019, see the next page of this ESG Reporting Index.
This year, there were no employee fatalities on or off our sites and no contractor fatalities on our sites.
Please refer to the Reporting boundaries and methodologies section on pages 83-114 of this ESG Reporting Index
for more information about how data has been compiled, including the standards, methodologies and
assumptions used.
Δ Within PwC’s independent limited assurance scope – see pages 263-266 of the Annual Report.
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Work-related injuries
2019 2020 2021 2022 2023
Lost-time injury frequency rate (LTIFR)
(per million hours worked) 0.49 0.30 0.51 0.46 0.45
Lost-time injury rate (LTIR)
(per 200,000 hours worked) 0.10 0.06 0.10 0.09 0.09
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Regional breakdowns by injury type are not included because, given the low LTA numbers, the trends are not
statistically significant. We do not include absenteeism rates because we do not collect this data at a global level.
403-10 Work-related Any work-related incident, involving injury or illness, where a healthcare professional or we as a business
ill health recommend one or more days away from work, must be reported to us. Acute onset of occupational illness
is included in our LTA definition, however, occupational disease rates are not disclosed because of regional
variances in capabilities, national practice and regulatory barriers which prevent the recording or disclosure
of many communicable diseases. During the next fiscal year we intend to conduct a pilot project across
a number of regions with a view to publishing data in subsequent years.
Our global health and safety standards require occupational health monitoring for new employees and specific
worker groups and for specific conditions, including lung function and audiometry assessments for shift workers,
and assessments for lone workers and for professional drivers. Our global standards also include industrial
hygiene monitoring requirements for specific work groups or conditions, including workplace chemical exposures,
noise, vibration and ionising radiation.
Our monitoring programmes and incident data suggest that the only globally material issue is musculoskeletal
disorders; however, incidence rates are not disclosed because of regional variations in capabilities and data
privacy requirements and regulations.
Omissions: data on work-related ill health at a global level.
Reason: information not available/incomplete.
Explanation: we do not collate data on work-related ill health at a global level.
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We place great emphasis on continuous learning as a means of developing our people – it is a core pillar of our people strategy. By using
training-needs analysis at an organisational level, we identify skills required to win now, and in the future. In addition, we leverage our
performance management process to identify development opportunities for every employee across the organisation. We evaluate
employees’ performance against annual objectives and identify where they may benefit from our extensive range of internal and external
training programmes. In addition, each function assesses its own training needs based on its performance goals, and guides employees
to the right training, at the right time. To achieve even more targeted training in fiscal 23, we have focused on company-wide capability
priorities, as agreed with the Executive Committee, that is, digital upskilling and reskilling, ESG upskilling, and leadership and people
management upskilling. See GRI 404-02 below for more detailed information.
We have a well-established process for analysing the efficacy of our management approach to occupational training and education,
with regular reviews of take-up, specifically relating to our strategic capability requirements. Our Learning Centre of Excellence is
responsible for driving this activity and assessing progress. Where potential improvements are identified, these are translated into an
action plan, which is implemented by HR directors and their market teams.
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404-03 Percentage of In fiscal 23, 80.5% of our employees received regular performance reviews.
employees receiving Our performance and talent management processes encourages managers and employees to have regular
regular performance meaningful performance and development conversations. Setting clear performance and development goals
and career and discussing achievements against these goals on a regular basis is key for growth – both for our people and
development the business.
reviews
Omissions: data by gender and employee category.
Reason: information unavailable/incomplete.
Explanation: performance management processes in some parts of the world (especially in some of our Supply
roles), are managed outside Workday, our HR information management system. In some cases, markets follow
locally defined or required guidelines. As described in GRI 404-01, we do not collect data by gender unless there
is a strong business case for doing so.
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We are committed to creating the most inclusive and diverse culture possible, not just because it’s the right thing to do, but because
we believe this commitment helps us to recruit and retain the best employees, achieve better performance and have a greater impact
on society.
For more information, see:
• Our website: For more information about our approach to diversity and equal opportunity, see the Champion inclusion and diversity
section of our website.
• Our reports: For information about inclusion and diversity goals and our performance against them, see the Our people and
culture and the Champion inclusion and diversity section of our Annual Report on pages 63-70. For information on how we track and
calculate diversity and equal opportunity performance, see the Reporting boundaries and methodologies section on pages 83-114
of this ESG Reporting Index.
We have a number of initiatives aimed at strengthening the diversity of our talent as a whole, promoting inclusive leadership and ensuring
that our workforce reflects the markets where we operate. To track the effectiveness of our approach to diversity and equal opportunity,
we monitor a number of inclusion and diversity goals each month, which our Executive Committee reviews each quarter. We have directly
linked our senior leader Long-Term Incentive Plan awards to delivering these goals. We also keep track of our employees’ experience
of diversity through our annual Your Voice survey.
We make it a priority to support our growing Employee Resource Groups. Please see the Resource Groups at Diageo section of our
website for more details. These groups give employees the opportunity to support each other, while helping leaders better understand
the concerns of diverse communities and the barriers they face.
Across our industry, manufacturing and STEM (science, technology, engineering and mathematics) roles have traditionally been male-
dominated, but we are committed to shifting the narrative on this to create an industry that is truly diverse and inclusive. We are working
hard to achieve this through graduates, apprenticeships, returnships and scholarships.
As advertisers of some of the world’s most loved brands, we know we can make a cultural difference through who we portray in our
advertising and content, who we choose to create this work and where we place our advertising. We believe that diverse teams produce
better creative work, so we’re committed to increasing the number of female and ethnically diverse directors working on our advertising
content. We want to encourage more women to stay in the advertising industry, so we partner with the Creative Equals consultancy
on a returner scheme to support women across the United Kingdom, North America and India to return to the industry following
a career break.
We’re also committed to supporting people with career paths in hospitality, through Learning for Life and our Diageo Bar Academy,
where women are proportionately represented. By helping to shape our supply chain so that it reflects our values of inclusion and diversity,
we believe we can have a much bigger impact on equality beyond our business. That is why we work with diverse suppliers, by helping
them become accredited with advocacy organisations and by creating opportunities for them within our business.
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405-02 Ratio of basic salary Omissions: ratio of basic salary and remuneration of women to men.
and remuneration of Reason: information unavailable/incomplete.
women to men
Explanation: given the complexity of our operations, we don’t currently collect this data at a global level; however,
we have published a gender pay gap report covering our Great Britain business since 2017. In our most recent
report, published in December 2022, the headline figures were a mean hourly pay gap of 0.0% and median
gender pay gap of 4.3% across our Great Britain businesses. In fiscal 23 we reported a gender pay gap report for our
Ireland business for the first time. The headline figures were a mean pay gap of 3.7% and median pay gap of 8.2%.
Our gender pay gap reports can be found on our website.
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NON-DISCRIMINATION
All our employees have the right to expect that their human identity and dignity will be fully respected in the workplace, and we reject
any form of discrimination.
For more information, see:
• Our policies and standards: For information on our approach to non-discrimination, please see our Global Human Rights Policy.
We also hold our suppliers accountable to the values set out in our Global Human Rights Policy, as described in our Partnering with
Suppliers Standard. This is a contractual requirement.
• Our website: For information about our human rights governance process, see the Doing business the right way section of our website.
Our Dignity at Work Policy sets out the responsibility of each of us to demonstrate the highest standards of personal integrity in our
behaviour, in line with our values. Our Dignity at Work e-learning module is also available in 17 languages and has been adapted in line
with local legislation and cultures.
We ensure adherence to our non-discrimination policies through internal review and in response to feedback received through formal,
external processes. Our evaluation includes assessment of our SpeakUp data and other engagement mechanisms, such as through our
HR Business Partners who provide HR services to our various departments.
We take breaches of our Dignity at Work Policy seriously, and we follow up with appropriate disciplinary measures. These are determined
by local disciplinary committees and overseen centrally by a member of the global Business Integrity or Employee Relations teams to
ensure consistency of approach and outcomes.
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We have a strong commitment to industrial dialogue, supporting the right of employees to join or not join a trade union, as outlined
in our Global Human Rights Policy. We also expect this of our suppliers, as outlined in our Partnering with Suppliers Standard. This is
a contractual requirement.
We aim to maintain regular, open dialogue with unions over issues of common interest. We also believe in the same principles for
our suppliers.
We use internal reviews and our supplier assessment process to evaluate our approach. Reviews include input from trade unions and
any feedback we receive through SpeakUp and other engagement mechanisms.
For more information, see:
• Our policies and standards: Details of our approach to freedom of association and collective bargaining are set out in our Global
Human Rights Policy and in the Human Rights section of our Partnering with Suppliers Standard.
• Our website: For information about our human rights governance process, see the Doing business the right way section of our website.
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CHILD LABOUR
We act in line with the United Nations Guiding Principles on Business and Human Rights. We do not permit child labour within our
operations or those of our suppliers or business partners.
We have identified child labour as a potential risk within our agricultural supply chain, particularly in Africa. To address this, we have
developed a child protection toolkit to educate our own people on the risks to children’s safety from working on smallholdings, including
what activities are unacceptable and pose a risk to their development. We build similar awareness within farming communities through
our training programme, and monitor standards during visits to farmers. We will carry out more investigations to evaluate ongoing risk,
the level of awareness among our teams and the farming communities, and the effectiveness of our child protection activity.
We assess our activities for risk of the worst forms of child labour, as defined by the International Labour Organization’s Worst Forms
of Child Labour Convention, 1999 (No. 182, Article 3). We will investigate allegations as and when they come up, and take remedial
action, involving relevant local agencies as appropriate. We assess child labour risk through our own farm visits and ongoing due
diligence processes.
For more information, see:
• GRI 3-3 on page 69 of this ESG Reporting Index for more information about our management approach to human rights assessment.
• Our policies and standards: Details of our approach to child labour are set out in our Global Human Rights Policy.
• Our website: For information about our human rights governance process, see the Doing business the right way and Responsible
sourcing sections of our website.
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We act in line with the United Nations Guiding Principles on Business and Human Rights. We do not permit forced or compulsory labour
within our operations or those of our suppliers or business partners.
Through our human rights impact assessments, we have reviewed higher-risk areas of our value chain network, including agricultural
supply chains in Africa, Brazil, Guatemala, India, Mexico, Turkey and the United Kingdom, and are not aware of any operations that
have significant risks concerning issues related to forced or compulsory labour. If any allegations are reported, we will investigate and
take remedial action, involving relevant local agencies as appropriate. More details are included in our submission in the United Kingdom’s
Modern Slavery Statement. We will continue to assess forced or compulsory labour risk through our ongoing due diligence processes.
We will investigate allegations as and when they occur, and take remedial action, involving relevant local agencies as appropriate.
For more information, see:
• GRI 3-3 on page 69 of this ESG Reporting Index for more information about our management approach to human rights assessment.
• Our policies and standards: Details of our approach to forced or compulsory labour are set out in our Global Human Rights Policy.
• Our website: For information about our human rights governance process, see the Doing business the right way and Responsible
sourcing sections of our website.
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SECURITY PRACTICES
Our Corporate Security Policy outlines our four pillars of security: people security, physical security (including of our products and assets),
investigations, and business continuity and crisis management. This policy is underpinned by a number of minimum standards and
guidelines that every market and site must adhere to.
We operate security programmes in all markets and at all sites, with nominated and trained individuals responsible for the programme.
The level of security in each market and at each site is determined by its size, risk levels and any local requirements.
Markets and sites are supported by a central team of security experts, who have regional and functional responsibility for security delivery
across all our markets and the four pillars. This team runs global training – such as our online personal safety training – oversees global
security communications and awareness, and helps to ensure we satisfy external regulations and requirements.
We take a risk-based approach to security, with a global programme to identify and assess risks and produce mitigation plans.
We review security risks routinely and communicate with our people around the world to raise awareness. The Executive Committee,
the Audit Committee, and the Audit and Risk Committee review our approach and relevant risks as part of our corporate risk
management programme.
Market adherence to our corporate security policies and standards is continually monitored through reviews and audits. Global
corporate security policies and standards are also subject to regular review. All updates or adjustments are communicated clearly
to markets and sites.
The Corporate Security team regularly benchmarks its practices and performance with other multinationals. It also liaises closely with
government security experts through its membership of organisations such as the UK government’s National Protective Security Authority,
the US State Department’s Overseas Security Advisory Council, and the International Security Management Association.
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A failure to respect human rights within our organisation and our supply chains could pose serious risks to our business. For our overall
approach to human rights, see our Global Human Rights Policy, which includes the requirement that all our suppliers assess human rights
within their organisations.
We have policies and processes consistent with the United Nations Guiding Principles on Business and Human Rights (UNGPs) since 2014
and continue to embed human rights throughout our value chain.
We completed a comprehensive human rights impact assessment (HRIA) programme from 2015 to 2021, prioritised by risk and based
on a global mapping process. This programme reached across our whole value chain, from our own operations to our suppliers, customers
and other partners. Through it, we identified those people potentially affected by human rights issues, assessed the risks and developed
mitigation action plans. Our three salient external business and supply chain risks are labour rights, including child labour risks; labour
standards for contract workers; and sexual harassment in the hospitality sector. In response, we created awareness programmes on child
labour and modern slavery, conducted an independent review of contract labour, and developed standards and training to protect
brand promotion teams from harassment. Our assessment of vulnerable groups includes women, children, ethnic minorities, persons with
disabilities, the LGBTQIA+ community, indigenous peoples and migrant workers.
Specialists in human rights conducted these HRIAs alongside our teams, which received training to support their role. We also make sure
that members of teams with direct involvement in specific areas of human rights risks, such as procurement, receive appropriate training.
Having completed comprehensive HRIAs in each of our markets to identify the most salient human rights risks for our business and supply
chains, we have started to embed the findings and recommendations into our routine enterprise risk management processes. This will
make sure our interventions are sustainable and let us track emerging risks.
Our global human rights steering group is accountable for setting our human rights governance framework and monitoring its effectiveness.
We measure the effectiveness of our human rights governance through our internal assurance framework and global Audit and Risk team,
in addition to monitoring allegation and breach trends and root causes. Lessons learnt inform continuous improvements to our human
rights due diligence.
We also work with our suppliers to assess risk and help them meet our standards. For more information about how we assess human rights
in our supply chains, see the Supplier social assessment response on page 73 of this ESG Reporting Index.
For more information, see:
• Our website: For more information about our human rights governance process, see the Doing business the right way section of
our website.
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412-03 Significant All our suppliers are contractually obliged to abide by the standards set out in our Code or Partnering with Suppliers
investment Standard, which includes specific human rights requirements – either through specific contract clauses or, if not
agreements and bound by a contract, by the requirement to meet our Partnering with Suppliers Standard, which is stipulated in our
contracts that standard purchase order terms and conditions.
include human rights
clauses or that
underwent human
rights screening
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LOCAL COMMUNITIES
We aim to strengthen the communities we operate in by providing engaging, safe and diverse places to work for our employees; building
sustainable and inclusive supply chains; and delivering programmes that empower communities and the individuals within them, enabling
them to grow.
As part of this approach, we are committed to promoting human rights throughout our value chain (see GRI 3-3 on page 70). We also
invest in promoting positive drinking, building thriving communities and reducing our environmental impact.
Our Society 2030: Spirit of Progress goals address these areas, and help us contribute to the UN Sustainable Development Goals.
For more information, see:
• Our website: For information on our Society 2030: Spirit of Progress plan, targets and approach to local communities and information
about our human rights governance process, see the Doing business the right way section of our website. For our Global Human
Rights Policy, see the Our policies and standards section.
• Our reports: For information on our performance against our commitments to local communities, see the Champion inclusion
and diversity section and Pioneer grain-to-glass sustainability section of our Annual Report on pages 67-87. For more information
on how we measure and report on our goals, see the Reporting boundaries and methodologies section on pages 83-114 of this
ESG Reporting Index.
Delivery of our community programmes is managed by various functions within the business, including the Supply, HR, Procurement and
Corporate Relations teams.
Where appropriate, we also evaluate our community and inclusion and diversity programmes through more detailed research,
as described in GRI 413-01.
413-02 Operations with The social impacts of our operations and community investment are discussed in our Annual Report on pages 58-87
significant actual Our salient human rights risks and vulnerable groups are disclosed in GRI 3-3 on page 69.
and potential Omissions: the location of operations and the significant actual and potential negative impacts of operations.
negative impacts on
local communities Reason: information unavailable/incomplete.
Explanation: we discuss significant actual and potential negative impacts on local communities at global and local
levels but do not collate and report this by specific location.
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Many of our real and potential social impacts are found in our supply chain. Assessing the performance of our suppliers is an essential step
in reducing any negative impacts and promoting positive ones. Our Partnering with Suppliers Standard sets out the minimum social, ethical
and environmental standards we require suppliers to follow as part of their contract with us. Those standards set out our commitment to
acting in line with the United Nations Guiding Principles on Business and Human Rights (UNGPs), and with international standards set out
in the eight core International Labour Organization conventions and recommendations. We also expect our suppliers to promote the
principles of our Partnering with Suppliers Standard throughout their own supply chain, and to have appropriate processes in place to
verify compliance.
Our Responsible Sourcing programme enables us to identify, assess and manage social and ethical impacts in our supply chain. While it
focuses predominantly on tier one suppliers, we also have a growing programme for tier two suppliers of our point-of-sale (POS) materials,
reflecting the inherent risk of procuring POS through marketing agencies. This has since been expanded into our upstream molasses
supply chain for rum production in Latin America and the Caribbean.
Our Responsible Sourcing programme also includes an initial screening process. Where the process flags a potential risk, the supplier
must register with Sedex and complete a Sedex self-assessment questionnaire. Independent audits are conducted for high-risk suppliers.
Audits follow the Sedex Members Ethical Trade Audit (SMETA) Four Pillar Audit Protocol or equivalent. Where we identify instances of
non-compliance, we raise a corrective action plan report and work with that supplier towards a resolution.
We have worked with our peers under the umbrella of AIM-Progress to develop a supplier business toolkit to share best practice and
provide practical guidance on how to improve productivity, quality and workforce management by ensuring good working conditions
and ethical standards.
Human rights in our supply chain
We have been signatories to the UNGPs since 2014 and continue to embed human rights throughout our value chain. We do this through
our comprehensive human rights impact assessment (HRIA) programme, prioritised by risk and based on a global mapping process.
This programme is our opportunity to reach beyond tier one suppliers to primary producers, such as farmers. For more information on our
progress against delivery of HRIAs, see GRI 3-3 on page 69 of this ESG Reporting Index.
Our three salient external business and supply chain risks are labour rights, including child labour risks; labour standards for contract
workers; and sexual harassment in the hospitality sector. These issues were identified as external risk factors in the places where we
operate, rather than through reported incidents in our own value chain. For more information about how we manage these risks,
see GRI 3-3 on pages 64 of this ESG Reporting Index.
Identifying vulnerable stakeholders
We identify those potentially vulnerable to human rights abuse in several ways, including through our HRIAs, which cover markets in each
region we operate and have an impact. These assessments will look in detail at a market’s salient risks and vulnerable stakeholders, both
within our own operations and our supply chain.
Identifying sexual harassment in the hospitality sector as a salient human rights issue, for example, led us to develop our Global Brand
Promoter Standard, which establishes principles and guidelines to protect brand promoters’ rights. We’re also able to identify vulnerable
stakeholders through our third-party data on risk, which is obtained through the Sedex Radar risk tool, which contains multiple sources of
data on risk broken down to sector and country level. It also contains commodity-level risk, so we know that, through sourcing certain
products from certain regions, we may be working with stakeholders vulnerable to forced and child labour or, in supplying regions
in Africa, conflict minerals and deforestation.
Finally, we work through stakeholder initiative groups such as AIM-Progress and collaborate with other industry peers to identify common
vulnerable and affected stakeholders so that we can address any issues and support these stakeholders collectively.
To track compliance with our standards, we assess suppliers for their impacts on society, and the results are reviewed by our Procurement
teams, which consider any instances of non-compliance with our policies. This also includes performance on the Sedex system, as described
in GRI 3-3 on this page.
While specific issues of non-compliance are acted on as part of the audit process, these reviews also identify trends that allow us to revise
standards and guidance. If specific suppliers consistently fail to respond to improvement plans, as identified as part of their performance
evaluation, we reserve the right to stop working with them.
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414-02 Negative social All suppliers flagged as a potential risk are required to register with Sedex, and to complete the Sedex self-assessment
impacts in the questionnaire. To date, 2,137 of our supplier sites assessed as a potential risk are registered with Sedex. Of these, 1,196
supply chain and have completed the Sedex self-assessment questionnaire. In addition, 614 supplier sites’ Sedex memberships lapsed
actions taken this year, meaning we were unable to view their site data. We’ve asked these suppliers to renew their membership,
and will disconnect on Sedex from those with whom we no longer have a commercial relationship.
Suppliers who represent a potential high risk are flagged so they can be independently audited against the SMETA
Four Pillar Audit Protocol or equivalent. We have 443 such suppliers, of whom 340 or 77% were independently
audited in the past three years. We commissioned all audits, but some will be accessed through the mutual
recognition work stream of our stakeholder network AIM-Progress.
A total of 2,996 issues of non-compliance have been raised through these audits, with 49% relating to health,
safety and hygiene issues; 10% to wages and benefits; 10% to working hours; 8% to management systems; and
the remaining 23% to other categories. We’ve followed up with the relevant suppliers with corrective action plans
and are working together to resolve them, having already closed 2,298 issues of non-compliance – of which seven
were business-critical – in fiscal 23. Where required, we are arranging follow-up audits to verify the issues have
been closed.
Merchandising materials remains one of our highest-risk categories, because they’re frequently made in higher-risk
countries, and we often buy them through intermediaries – so we may not know precisely where they were
produced. We continue to work with our key merchandising suppliers to develop their capability and processes
to drive auditing and assurance further down their supply chains. To date, our key merchandising suppliers have
assessed 84 of 149 (56%) factories in our supply chain.
We have continued our work beyond tier one into sugarcane and specifically within our rum supply chains in the
Americas and the Caribbean. This has involved cascading requirements on labour standards, health and safety,
environmental impact and business ethics throughout the supply chain to farm level and mills. We’re also looking
deeper into health risks of sugarcane workers in our supply chain and partnering with multiple stakeholders
including Bonsucro, NGOs, retailers and government entities to put remediation programmes in place.
We are also involved in programmes such as building supply-chain capability so that member organisations
and their suppliers are competent in executing robust responsible sourcing programmes, developing common
evaluation methodologies and also shared tools including a deep dive on living wages. AIM-Progress has
developed a regional strategy to extend the reach and scale of support and impacts for global members,
including Diageo, and we are active members of both the regional hubs. Through these hubs, we are working
with other existing members to address the most salient human rights and responsible sourcing issues across
different regions. Our intention is to provide direct supplier training and capability building, as well as providing
a platform to pilot new tools and methodologies that support the promotion of human rights and collective
mitigation of human rights risks.
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PUBLIC POLICY
As part of doing business, we engage with governments, public interest groups, industry associations and a broad range of similar bodies
around the world.
In doing so, our aim is always to comply with all laws governing political activity.
Our Corporate Relations team manages our engagement with stakeholders on public policy matters, assessing risk and aiming to support
the delivery of our strategy including, for example, promoting positive drinking and relevant fiscal and regulatory policies. For more details
on our approach to public policy, see our Code.
The team assesses public policy risks and opportunities and develops our Corporate Relations strategy in line with our Performance
Ambition at market and global levels. We regularly monitor and evaluate international trade, indirect tax and regulatory risks around
the world, analysing their impact and developing mitigation and response strategies.
More information on how we manage indirect tax, trade and regulatory risks can be found in our Annual Report on page 115, while our
position on specific issues related to alcohol policy is described on our website.
We track the effectiveness of our approach across our markets through internal reporting frameworks and ensure we adopt our strategy
and allocate resources appropriately throughout the year.
The Executive Committee, the Audit Committee and the management-level Audit and Risk Committee review our overall approach,
along with the management of specific public policy issues, as part of our overall corporate risk management activity.
Recent reviews have led to an increased focus on global trade tensions, indirect tax policy risks – for example, around excise duties –
and government regulations in response to inflation and geopolitical issues.
We continue to make good progress carrying out our public policy strategy in key markets and have strengthened our network
of stakeholders. We are also improving our analysis of policy issues through economic modelling.
Together, this work means that we’re in an increasingly strong position to navigate the global trading environment and engage
stakeholders on tax reform, alcohol policies and regulations, including e-commerce.
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We aim to design and make products that are always safe for consumers to drink, and that meet their expectations in terms of taste,
consistency and presentation. We have a programme of certification for our sites that includes:
• Site internal assessment to Diageo standards
• Market independent assurance of adherence to standards
• ISO 9001 for our production facilities
• FSSC 22000 at our brewing and packaging locations.
At the date of this ESG Reporting Index, 87% of our business units were certified to ISO 9001 and 85% to FSSC 22000. The number
of certifications is growing and, as we build new sites and bring in acquisitions, it can take time to bring them in line with these standards.
We have returned to on-site audits after two years of remote surveillance audits because of Covid-19 travel restrictions.
We review customer safety at a number of levels across the organisation, depending on the severity of the issue.
Our management-level Audit and Risk Committee reviews our key risks relating to customer health and safety, counterfeit products and
contamination, with a particular focus on food fraud.
The Supply and Procurement Tier 6 meeting, chaired by the President, Global Supply and Procurement, monitors our top performance
measures for quality, tracking total and critical pack defects, and distribution defects.
Market-level teams meet monthly with the market head of governance to review these performance measures, along with other global
and local quality performance measures, and escalate any issues to the market head of supply chain. This is part of our broader
environment, health, safety and quality agenda.
For more information, see:
• Our policies and standards: For more information, see our Quality Global Policy and the Diageo Marketing Code.
416-02 Incidents of non- To the best of our knowledge, we have had no incidents of non-compliance with regulations resulting in a fine,
compliance a penalty or a warning.
concerning the
health and safety
impacts of products
and services
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We take seriously our duty to develop, produce, market and sell our brands responsibly, and all our marketing is governed by our
Diageo Marketing Code, Digital Code, Responsible Research Global Standard and Data Protection Global Policy. Our Diageo Consumer
Information Standard provides mandatory minimum standards for the information that must be included on labels and packaging on
all Diageo-owned brands in all geographies (where legally permitted). Labels and packaging must include alcohol content and nutrition
information per serve, alcohol content by volume (ABV), at least one and up to three responsible drinking symbols, a reference to our
global responsible drinking website (DRINKiQ), list of allergens, and recycling and sustainability symbols.
For more information, see:
• Our policies and standards: For more details about labelling and information, see the Diageo Marketing Code, Quality Global Policy
and the Diageo Consumer Information Standard.
We have a cross-functional review process in place for all marketing communications that ensures compliance with the Diageo Marketing
Code. On rare occasions, where communications are in breach of the Code, we revise them accordingly. Our Marketing, Legal, Brand
Technical and Regulatory functions review packaging and labelling of new products to ensure they comply with the Diageo Consumer
Information Standard.
We review the Diageo Marketing Code every two years to ensure it remains best-in-class compared with rigorous standards in our industry,
and that it is consistent with evolving technologies. Any changes are signed off by members of the Executive Committee, including the
Chief Marketing Officer, General Counsel and Director of Corporate Relations.
Our market-based teams, including general managers, review the efficacy of marketing communications, as do our global brand teams
and global Marketing function. By continually assessing our communications, we gain feedback that helps improve future campaigns.
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417-02 Incidents of We take compliance with product, service information and labelling regulations seriously. Given the breadth
non-compliance of our portfolio we may, on occasion, be subject to challenge, for example, where legislative changes occur with
concerning short notice.
product and service We address these issues rapidly by means of working closely together with regulators and brand teams to agree
information and the necessary course of action in each case.
labelling
While we accept some small risk in our labelling, we have an absolute zero-risk policy when it comes to product safety.
This fiscal year, an element on the label of one of our rum brands has been challenged in Europe, following which
we have immediately taken action to adjust and update.
417-03 Incidents of This year, no complaints about Diageo’s advertising were upheld by the following key advertising regulators and/or
non-compliance industry bodies: DISCUS (USA), ASA and Portman Group (UK), ASAI (Ireland) and ABAC (Australia). For more
concerning details, and for industry complaints, see our Annual Report on page 60.
marketing
communications
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CUSTOMER PRIVACY
We hold personal data about employees, customers and suppliers, consumers and other individuals, including prospective and former
employees. Our Global Data Privacy Programme, led by our Senior Data Privacy Director, has been designed to protect all personal data
that we handle in our business activities.
Our Code and Data Privacy Global Policy set out our key principles and standards in how we handle data in line with our values, data
protection laws and respect for privacy as a human right.
Our Chief Information Security Officer, Daven Patel, leads a cyber security programme to defend against cyber attacks. That includes
seeking to protect information assets through embedding a security aware culture, implementing compliance management procedures
and operating an intelligence-driven cyber resilience programme. He is supported by the Chief Information Officer, Benedetto Conversano,
and together they co-chair the Digital and Technology Risk Management Committee in reviewing key security risks and mitigations.
They report on the status and mitigations for enterprise risks to the Audit and Risk Committee and the Audit Committee twice a year.
Our Global Audit and Risk team periodically audits our Global Data Privacy Programme. Any findings are reviewed, with mitigation and
improvement activities developed as appropriate, including escalation to the Audit and Risk Committee and the Audit Committee if required.
Data privacy issues may also be raised through our SpeakUp helpline, to line managers, market legal counsels, data privacy stewards,
the HR team or directly to the Senior Data Privacy Director.
For more information, see our Code.
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ENERGY MANAGEMENT
SASB metric Our response
(1) Total energy consumed, (2) percentage grid electricity, See GRI 302 in this document.
(3) percentage renewable energy
WATER MANAGEMENT
SASB metric Our response
(1) Total water withdrawn, (2) total water consumed; percentage of each See GRI 303 in this document.
in regions with high or extremely high baseline water stress See pages 79-80 of the Annual Report.
Discussion of water management risks and description of management See GRI 303 in this document.
strategies and practices to mitigate those risks See pages 79-80 of the Annual Report.
See our website, under Preserve water for life.
Number of incidents of non-compliance with industry or regulatory See GRI 417-03 in this document.
labelling and/or marketing codes See pages 59-60 of the Annual Report.
Total amount of monetary losses as a result of legal proceedings See Note 18 of the Financial Statements of the Annual Report, for details
associated with labelling and/or marketing practices of contingent liabilities and legal proceedings.
See page 59-60 of the Annual Report for details of breaches of
marketing practices.
Description of efforts to promote responsible consumption of alcohol See pages 58-60 of the Annual Report.
See the Society 2030: Spirit of Progress section of our website,
under Promote positive drinking.
Description of strategies to reduce the environmental impact of packaging See GRI 301 in this document.
throughout its lifecycle See pages 84-85 of the Annual Report.
See the Society 2030: Spirit of Progress section of our website,
under Become sustainable by design.
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INGREDIENT SOURCING
SASB metric Our response
Percentage of beverage ingredients sourced from regions with high See page 76 of the Annual Report for the location of our sites in water-
or extremely high baseline water stress stressed areas.
Omissions: percentage of ingredients.
List of priority beverage ingredients and description of sourcing risks due See GRI 301 in this document.
to environmental and social considerations See page 74 of the Annual Report.
ACTIVITY METRIC
SASB metric Our response
Volume of products sold See page 5 of the Annual Report.
Total fleet road miles travelled See GRI 305-03 in this document.
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Reporting boundaries
and methodologies
The non-financial reporting boundaries and Material changes to environmental reporting methodologies are
ratified at quarterly 2030 grain-to-glass Strategic Business Review
methodologies outlined here relate to the social meetings, chaired by the President, Global Supply Chain &
and environmental performance disclosures set Procurement and Chief Sustainability Officer.
out in the Annual Report and the ESG Reporting Exceptions to and limitations of each indicator are explained in the
Index. We describe below the general reporting following pages of this document.
methodologies and boundaries related to both III. Baseline and targets
non-environmental and environmental reporting. The financial year ended 30 June 2020 is our baseline year.
It applies to the majority of our ‘Society 2030: Spirit of Progress‘ goals.
Where there are exceptions to these general Exceptions are described in the following pages. The baseline data
reporting methodologies and boundaries, these is used as the basis for calculating progress against our goals.
have been included with the specific metric in We aim to achieve each goal by fiscal 30, unless otherwise stated
the tables that follow. in the following pages of this document.
In fiscal 23, the baseline year GHG emissions impacts were Scope and methodology of physical and
restated to reflect changes to CO2e emission factors and updated
calorific values.
transition climate risk scenario analysis reported
on pages 72-78 of our Annual Report.
VI. Reliability and accuracy of data
We have processes that govern the collection, review and validation Scenario analysis of physical risks
of non-financial data included in this report, at market, regional and Important note on scenario analysis:
global levels. We have clear reporting lines and documentation of Climate risk scenario analysis has limitations: it is not a predictor of the
our processes; this report provides more detail about our reporting future and it is limited by the assumptions used, which themselves are
methodologies and calculation processes. Reporting methodologies subject to uncertainty. No single scenario is likely to materialise in the
are reviewed and updated each year by leadership teams. coming decades, and we are all likely to be exposed to both physical
While we make every effort to capture all information as accurately and transition risks as the world continues to warm as a consequence
as possible, it is neither feasible nor practical to measure all data of emissions already in the atmosphere. The pathway to reducing
with absolute certainty. Where we have made estimates or exercised emissions is also highly variable, as governments and industry pursue
judgement, this is highlighted within the reporting methodologies. a variety of means, such as introducing regulation and developing
new technologies. Nevertheless, scenario analysis is a powerful tool
The metrics with the symbol are within PwC’s independent limited
to understand how our business could be impacted under certain
assurance scope reported to the Directors – see pages 116-119 of this
plausible but severe future conditions, and it allows us to understand
document. The metrics with the symbol Δ are within PwC’s independent
where risks and opportunities are most likely to materialise,
limited assurance scope reported to the Directors – see pages 263-266
to understand trends and to integrate these into our strategy.
of the Annual Report.
Following the recommendations of the Task Force on Climate-related
Some of our listed subsidiaries also publish sustainability information
Financial Disclosures (TCFD), we conducted scenario analysis to
either as standalone reports or as part of their annual report.
determine the likely financial impact of the most important physical
Examples of sustainable information reporting are linked below:
risks on our assets and operations. The physical risks we identified of
• United Spirits Limited most importance were:
• Sichuan Swellfun Co, Ltd 1. Water supply: Inability to produce brands due to constrained water
• East Africa Breweries PLC supply as a result of drought caused by chronic climate change
• Guinness Nigeria plc 2. Agricultural material supply: Increased cost of raw materials due
VII. Reporting systems to scarcity caused by changes in growing conditions caused by
chronic climate change
We use four main systems to collect, validate and analyse
reported data. 3. Site integrity: Inability to produce products, or damage to stored
products due to acute weather events (floods or storms)
• Human Resources data is reported at site level using Workday,
our global information management systems. HR data is collected 4. Disruption to agricultural material supply: Inability to receive
on a monthly basis for all Workday markets1. Non-Workday agricultural materials due to acute weather events (floods or storms).
markets2 data is manually captured offline via HR Directors and Using the best available climate data and natural catastrophe-
the points of contact only for annual reports. Both Workday and modelling techniques, our climate resilience partners calculated
non-Workday markets data are then consolidated. projected Estimated Annual Losses (EALs) and Value at Risk (VaR)
• Health and Safety information for performance measures is for the present day and two future time periods (the 2030s and
collected locally, on a monthly basis, using site held incident reports. 2050s) under two climate scenarios. For most climate variables, these
This is collated and analysed using a web-based information climate scenarios include a ‘moderate’ emissions reduction pathway
management system and reported externally on an annual basis. (RCP4.5 or SSP245) and a ‘worst-case’ pathway (RCP 8.5 or SSP 585).
• Environmental data is collected on key measures of environmental The results were expressed as:
performance every year. This is collated and analysed using Present day and projected EALs driven by:
a web-based environmental management system.
• The impact of drought, river floods and tropical windstorms on
• Market-level ‘Society 2030: Spirit of Progress‘ data: Where ‘Society owned and third-party-operated production assets
2030: Spirit of Progress‘ programmes are managed at a local level,
data is collated every quarter. The data is compiled at market, • The impact of floods and tropical windstorms on supplier assets
regional and global levels, alongside our other ‘Society 2030: Spirit (glass and cans);
of Progress‘ goals, and is reviewed by general managers, functional and present day and projected VaR associated with:
leadership teams, the 2030 grain-to-glass Strategic Business Review • The exposure of production assets to water stress
(SBR) and the Global Executive Committee during quarterly meetings.
• The exposure of production and supplier assets to tropical windstorms.
This regular assessment of performance enables us to manage
1. Markets using our Workday online Human Resource system
programme risks and opportunities and helps us ensure that we 2. Non-Workday markets refer to markets where the Workday online Human Resource
have the right level of resources to deliver on our commitments. System is not used.
A summary of the scope of our physical and transition risk assessments and scenario analysis
Timeframe Short term (0-5yrs) Medium term (2030) Long term (2050)
Geography All Diageo and key third-party operations in North America, Scotland (fiscal 21); India, Africa, Mexico and Turkey (fiscal 22);
and Asia Pacific, Europe and Latin America and Caribbean (fiscal 23).
Temperature scenarios +4 to +5ºC (extreme) +2 to +3ºC (moderate) 1.5ºC to 2ºC (Paris agreement)
RCP 8.5’ RCP 4.5’ RCP 2.6’
Scope
Region Global UK US Canada Mexico Turkey India Africa Asia LAC Ireland
Pacific
Glass
Aluminium
Land transport
Ocean transport
Energy
Electricity
Raw materials:
Barley
Wheat
Maize
Rice
Sorghum
Sugar
Vanilla
Aniseed
Agave
Grapes
Hops
Dairy
As a responsible business, we want to change the way people drink – for the better. This is why we promote moderate drinking and invest
in education and programmes to discourage the harmful use of alcohol. Around the world, we reach audiences with messages that aim
to change attitudes, whether it’s highlighting the harm of underage drinking or binge drinking, warning of the dangers of drink driving,
or using our brands to highlight the importance of moderation.
Our work speaks to audiences across the globe. We continue to innovate and look for ways to improve as we strive to engage more and
more people through our work to promote positive drinking. This desire to learn and improve extends to how we measure and evaluate the
impact of our work and its effect on changing people’s attitudes.
We’ve reached our DRINKiQ target by launching it in all our markets where legally permissible, but we’re determined to continue promoting
DRINKiQ so that consumers have access to information that can increase their knowledge and awareness of the impact of harmful drinking.
Target Champion health literacy and tackle harm through DRINKiQ in every market where we live, work, source and sell
Performance measure Number of markets that have launched DRINKiQ
Definition • Markets required for DRINKiQ rollout were identified during the initial project scoping phase in fiscal 20. The baseline is
the total number of Diageo markets where we live, work, source and sell.
• ‘Launched’ means the DRINKiQ website is live and accessible by consumers in the market from November 2020.
Data preparation • The Global Spirit of Progress team manages all aspects of DRINKiQ design, development and deployment (except China,
where we had to use a local vendor for build due to firewall issues).
• We engage and manage the global agency that is responsible for building and testing every website in every market
throughout all stages of development, user acceptance testing and deployment.
• The agency web developers who build the DRINKiQ website undertake a series of steps to deploy DRINKiQ to the
production environment. Once the deployment is complete, the agency conducts testing to verify overall site performance
and functionality is operating as intended. The completion of the testing concludes the deployment process, and the site/
updates are deemed as ‘live’ since they are available on www.drinkiq.com.
Scope exceptions Turkey is the only market in which we are unable to roll out DRINKiQ due to legal restrictions. Travel Retail Asia covers multiple
geographical territories and is therefore not counted as an individual market in scope for delivering our DRINKiQ target.
Target Leverage Diageo marketing and innovation to make moderation the norm – reaching 1 billion people with dedicated
responsible drinking messaging
Performance measure Number of people reached through campaigns and training specifically designed to promote moderation
Definition We deliver responsible drinking campaigns and training through social media, viral videos, events, traditional media
campaigns and other forms of marketing by Diageo brands.
Scope exception Markets are only included where we have verifiable media data provided by third-party partners.
Reporting period 1 June to 31 May. Our baseline year for calculating cumulative progress is fiscal 21.
Data preparation Data on how many people our campaigns reach is collected by our media agency partners and reported to us. Diageo’s
media agency partners manage measurement and verification of this data through various industry-standard practices
optimised for each media channel.
• Digital media: Cookies/pixels provide unique consumer identifiers. These identifiers provide us with the ability to estimate
how many people we reach across a single campaign.
• Non-digital media: Utilising industry-standard audience measurement for each platform, we can estimate how many
people our campaigns reach for any TV, radio, out of home or other non-digital channel. For example, we utilise
industry-standard metrics, such as Nielsen, to estimate viewer audience for a TV programme during which we ran an ad.
For out of home, industry-standard measurement of foot traffic, vetted through third-party organisations, is used to
estimate the number of people who pass by a billboard.
To attempt to prevent double counting, we also adjust the data in the context of the adult population for each market.
Each market’s total annual reach figure comprises either the highest number of people reached in any given quarter in that
market, or the highest number of people reached by a specific campaign in that market, whichever is the greater.
Limitations Reach data cannot be as accurately deduplicated over periods of time longer than a year. When reporting how many
people we reach over time periods of longer than one fiscal year, figures for individual fiscal years are added together
to provide a cumulative number.
Target Scale up our SMASHED partnership and educate 10 million young people, parents and teachers on the dangers of
underage drinking
Performance measure • Number of people educated on the dangers of underage drinking through a Diageo-supported education programme
• Number of people who confirmed changed attitudes on the dangers of underage drinking following participation in
a Diageo-supported education programme
Definition SMASHED is our flagship underage drinking programme, developed and delivered in partnership with Collingwood Learning
(Collingwood) and sponsored by Diageo. Our SMASHED partnership aims to change attitudes to underage drinking through
live theatre performances and workshops and interactive online events.
Live: A live or virtual theatre performance in schools or other community setting, with interactive workshops for students,
resources for teachers and parents, and comprehensive evaluation.
Online: An innovative and engaging e-learning course, telling the SMASHED story though filmed clips, with interactive learning
tools, student assessment and teacher support.
Offline: SMASHED Online can also be delivered offline through PowerPoint and video clips.
People educated: Target age group (10-17), who have participated in the full 60-minute live or online learning experience.
Completions for online are counted only on course completion, and live completion is counted when the number, as stated
by the teacher, has completed the full 60-minute session, which is then confirmed by the local delivery partner.
Changed attitudes: A young person who confirmed a changed attitude is someone who responds to the post-survey question
by stating that they are less likely to drink underage. This is supported by evidenced progression through pre- and post-
performance surveys against all other learning outcomes, with the ‘less likely to drink underage’ results as the core indicator.
Scope exception Local adaptations: Collingwood has set criteria for partners – a local delivery partner, ministry of education (or similar) and
sponsors – to support the success of local adaptations on the ground.
Each delivery partner will culturally and linguistically adapt the storyline and interactive elements to suit the local audience,
with guidance from Collingwood.
Collingwood collaborates with delivery partners to ensure they comply with the original content while accommodating
appropriate adaptations. This is also supported by programme sponsors and educational stakeholders to support links with
existing curriculum. Evaluation questions remain consistent worldwide, both pre- and post-programme. Collingwood does not
allow changes to the content or intent of the questions. The only adaptations made are for language translation.
Reporting period The complexity of gathering data from hundreds of schools globally with different academic years means there is a lag
in reporting information from our live programmes. Each financial year we include data from 1 June to 31 May.
The baseline year for the reporting of cumulative progress towards our target is our financial year ended 30 June 2018;
reporting is therefore cumulative progress from July 2018 onwards.
Data preparation The number of people educated is supplied by in-country delivery partners to Collingwood. When SMASHED is delivered by
a third-party and is partially funded by Diageo, we only claim the proportion of people educated that our funding contributes to.
From September 2022, where an audience numbers over 500 students in one session, we have categorised these as ‘large
scale special events’. Where large-scale events are run if there are a sufficient number of facilitators (ratio 1:200) then the full
number of people educated is included. If the number of facilitators present is below this ratio, then the number of people in
attendance are capped at the large-scale event number.
The number of people educated is calculated by adding together the number of people reached in each country.
SMASHED Live operates pre- and post-evaluation surveys of at least 20% of the target audience of young learners as part
of the programme on the day. This represents 20% of the participating schools on each tour.
The following sampling criteria have been established to measure attitude change:
• Assess 20% of programme participants through pre- and post-evaluation surveys
• The participants that make the 20% sample have to be selected randomly
• If the sample is less than 200 people, the same participants must take the pre- and post-evaluation surveys
• The sample has to be approximately 50% male and 50% female.
The number of people who confirmed changed attitude is calculated by projecting the results of the survey, for those who
have confirmed in the post-survey question that they are less likely to drink underage, to the total number of people educated
for the events run.
The data, alongside supporting evidence is supplied by delivery partners and then consolidated and reviewed by Collingwood
before being shared with us for review and reporting.
We have assumed that teachers are an impartial and accurate provider of student numbers, with clear knowledge of the
groups allocated to SMASHED. We have also assumed that students participating in SMASHED Live and Online have
adequate literacy skills to understand and complete written evaluation forms.
Target continued Scale up our SMASHED partnership and educate 10 million young people, parents and teachers on the dangers
of underage drinking
Limitation We consider double counting to be highly unlikely, given the activity is only delivered once to any audience within the
curricular requirements for the year. No unique personal identifiers are collected, for data privacy reasons.
• We avoid having schools run SMASHED Live and Online concurrently by offering only a single option in the vast
majority of countries. Where two programmes are available, we mitigate the risk of duplication by offering programmes
strategically to different school areas. In the unlikely event a school uses SMASHED Online and SMASHED Live,
we assume that the school will utilise courses for different student groups. We mitigate the risk further by checking
participating school data quarterly and communicating with teachers.
• We have assumed that the number of students expected to either repeat a year group or change secondary schools
is negligible, based on the most recent statistics from third parties.
Target Extend our UNITAR partnership, and promote changes in attitudes to drink driving, reaching five million people by 2030
Performance measure • Number of people educated about the dangers of drink driving
• Number of people who confirmed attitudinal change on the dangers of drink driving through the Diageo
supported programme
• Number of law enforcement officers trained through the UNITAR High Visibility Enforcement (HVE) programme.
Definition We run two programmes that aim to address the dangers of drink driving. Our Wrong Side of the Road (WSOTR) programme,
primarily delivered online, is designed to help people understand the consequences of drink driving by listening to the
repercussions for people who decided to get behind the wheel after drinking. All stories are real and aim to help prevent other
people from making the same mistakes. The purpose is to show the effects that this decision can have on the individual and
the people around them, helping viewers to consider what would happen if they were in a similar situation.
We also partner with UNITAR on its high-visibility enforcement training programme, an online training course which aims to
help government and law enforcement officials design and implement interventions that contribute to reducing the number
of alcohol-related fatalities and injuries.
Changed attitudes: A person who confirmed a changed attitude is someone who responds to the post-experience survey
by stating that they are less likely to drink and drive because of participating in the Diageo learning experience.
Scope exception For programmes that are partially funded by Diageo, we only claim the proportion of people educated that our funding
contributes to.
Reporting period 1 July to 30 June. Our baseline year is fiscal 22.
Data preparation To measure attitude change, at least 20% of WSOTR participants are assessed through a pre- and post-programme survey
as to whether they are less likely to drink and drive because of their participation.
The different formats are reported in the following ways:
• Online: The online completions are reported daily through a data report pulled from Diageo’s internal PowerBi system.
• Online through third parties: Depending on the format, their numbers can either be generated by the main system
through the daily report or through their own reports. They must provide back-up data, which is then validated by the
Diageo global team.
• Offline: In markets where internet access is a challenge, we have tailored the experience to be used offline at events or
high-footfall locations. Completions are captured on forms that are then collated and input to a report. These reports are
submitted quarterly and reviewed and verified by the global team.
Limitations –
We want to do business in the right way every day, everywhere. This is about ensuring our people and suppliers demonstrate integrity, live our
values, and behave in an ethical way that underpins our Code of Conduct. We expect everyone who works for us and alongside us to uphold
human rights and stand up for what is right, as we grow sustainably and responsibly.
Working with integrity is an important part of who we are and how we achieve our performance ambition to be the best performing, most
trusted and respected consumer products company in the world.
Our people
At Diageo, we strive to create an environment where all our people feel they are treated fairly and with respect. We commit to understanding
what it means to act with integrity in our roles, to ensure we are doing business in the right way, meeting external expectations and our own
standards. Our global health and safety ambition and strategy are designed to ensure all our people are safe when working, on site, at home
and on the road, every day, everywhere.
Performance measure Total recordable accident frequency rate (TRAFR) less than 3.5
Definition TRAFR is the sum of all work-related accidents including OH&S FTE/non-FTE (contractors) fatalities on Diageo premises,
OH&S FTE/non-FTE LTAs, OH&S FTE medical treatment cases (MTC), and non-FTE permanent location-based MTCs,
expressed as rate per 1,000 OH&S FTEs plus permanent location-based non FTEs.
We consider an injury or illness to be work-related when an event or exposure in the work environment (including people
working at home) either caused or contributed to the resulting condition, or significantly aggravated a medically documented
and treated pre-existing injury or illness.
Scope exception As under LTAFR
Data preparation As under LTAFR
Limitation We do not report MTCs for non-site-based contractors.
Championing inclusion and diversity is at the heart of what we do, and is crucial to our purpose of ‘celebrating life, every day, everywhere’.
We’ve set ourselves ambitious goals to drive progress, inside our business and beyond. They range from increasing representation of women
and people from ethnically diverse backgrounds in our leadership, to using our media spend and influence to promote progressive portrayals
in marketing, working with diverse creative teams and diverse-owned suppliers and supporting people in our local communities with
hospitality and business skills.
Ambition Champion gender diversity, with an ambition to achieve 50% representation of women in leadership roles by 2030
Performance measure Percentage of female leaders globally
Definition Leadership roles comprise Executive Committee members (Exec), Senior Leaders (SL), Level 2 (L2) and Level 3 (L3) roles,
some of which will be vacant at any point in time. Employee type includes those on regular and fixed-term contracts.
Scope exception Non-Executive Directors and extended workers (agency workers, independent contractors, freelancers and consultants)
are not in scope, nor are joint ventures, joint operations or associates where Diageo does not have operational control.
Data preparation The KPI is calculated as the average of filled leadership roles at the end of each of the four quarters across the fiscal year.
The total leadership population is calculated from markets that collect gender information through Workday, enabling all
employees in scope to self-disclose this information. Gender data is disclosed by employees themselves on a voluntary basis
on our online Human Resources system (Workday). All leaders in scope have the ability to disclose gender information
on Workday.
Limitations Where employees have chosen not to declare their gender, this information is excluded from the gender representation data.
Ambition Champion ethnic diversity with an ambition to increase representation of leaders from ethnically diverse backgrounds to
45% by 2030
Performance measure Percentage of ethnically diverse leaders globally
Definition Leadership roles comprise Executive Committee members (Exec), Senior Leaders (SL), Level 2 (L2) and Level 3 (L3) roles,
some of which will be vacant at any point in time. Employee type includes those on regular and fixed-term contracts.
We define ethnically diverse as those ethnic groups who are, or were historically, systematically under-represented,
disenfranchised and/or economically excluded.
Ethnically diverse people can be a majority or a minority in a country.
Scope exception Non-Executive Directors and extended workers (agency workers, independent contractors, freelancers and consultants)
are not in scope, nor are joint ventures, joint operations or associates where Diageo does not have operational control.
Data preparation The KPI is calculated as the average of filled leadership roles at the end of each of the four quarters across the fiscal year.
Ethnicity data is disclosed by employees on a voluntary basis on Workday. The relevant ethnicity fields are based on the
country in which the individual is employed to ensure all are culturally relevant.
Ethnicity is selected by individuals within the Leadership population from a pre-defined list that encompasses those ethnic
types most readily seen within the specific country, based on local census and governmental data.
We determined eight categories of ethnicity, considering Diageo’s market footprint, historic under-representation and
alignment across regions: Asian, Black, Hispanic/Latin American, Indian, Indigenous, Middle Eastern and Turkish, Mixed
and Other Ethnic Groups. If an individual has identified as another type of local ethnicity, the people analytics team manually
assign them to the closest fit, for the purposes of this data gathering exercise only.
Although employees based in India (Diageo India and Diageo Global Business Operations) are on the Workday system, they
do not submit ethnicity data through Workday due to cultural sensitivities. So, self-disclosure is not the basis for data capture.
Nationality is obtained by the local HR team through official identification documents by employees during the onboarding
process and disclosed on Workday. Indian nationals are recorded by HR as being of Indian ethnicity. For India-based employees
not of Indian nationality, the local HR director confirms their ethnicity through a confidential conversation with the individual.
Based on a third-party study commissioned by Diageo, ‘Hispanic/Latin American’ is adopted as a term to categorise all
people originating from the Latin America and Caribbean (LAC) region, including both indigenous and historically migrant
populations. For the purposes of this data gathering exercise, all employees identifying as White with a LAC nationality have
been recorded as Hispanic/Latin American. Non-LAC nationals are mapped to their identified ethnicity.
Limitations Employees who identify as White, declined to self-identify or have not disclosed their ethnicity are not counted as
ethnically diverse.
Ambition Accelerate inclusion and diversity in our value chain, increasing the share of our global spend with diverse-owned and
disadvantaged businesses to 15% by 2030
Performance measure Percentage of spend with diverse-owned and disadvantaged businesses
Definition We define diverse-owned suppliers as for-profit businesses majority owned and operated by under-represented communities,
including (but not limited to) women, ethnic minorities, LGBTQIA+, people with disabilities and other minority groups identified
in the markets where we source.
Although we try to define diverse businesses consistently across all our markets, we recognise that diversity can differ across
geographical regions, cultures and communities. This means that we define ethnic minority groups on a local level rather
than global. In addition, in some markets, we have identified other regionally specific under-represented groups to make
sure we’re as inclusive as possible.
Disadvantaged businesses include smallholder farmers. The UN’s Food and Agriculture Organisation describes a smallholder
farmer as one who farms an area below the median threshold of their country. For the purposes of supplier diversity reporting,
we consider a smallholder farmer in Africa to be one that farms an area of less than ten acres. In other markets, we use locally
recognised guidance, such as for agave farmers in Mexico where the Consejo Regulador del Tequila defines this as 50,000
plants. These suppliers, which can be individuals or farm families, are widely considered to be disadvantaged because of
factors including their size and exposure to global commodity markets.
Where our direct suppliers are not diverse-owned, we will consider spend with disadvantaged businesses in their own value
chains. This is considered as tier two direct diverse spend.
Scope exception Spend from categories that are deemed as non-influenceable is excluded from our baseline spend and diverse spend
calculations. Examples include customs charges, taxation and charitable donations.
Reporting period 1 July to 30 June. Our baseline year is fiscal 22.
Data preparation Our total global spend is extracted from our global enterprise software, SAP, and also from other local market enterprise
resource planning systems, with spend identified as non-influenceable deducted from this amount. Our spend with diverse-
owned and disadvantaged suppliers is calculated as a percentage of this total spend, and is considered our tier 1 diverse
spend total.
We ask our direct suppliers who are not diverse-owned to report their spend with diverse-owned business in their supply
chains, and we calculate our tier 2 diverse total from these submissions.
Our tier 1 and tier 2 spend calculations are combined and are reflected in the total spend reported against this target.
Limitations –
Ambition Provide business and hospitality skills to 200,000 people, increasing employability and improving livelihoods through
Learning for Life and our other skills programmes
Performance measure Number of people reached through Learning for Life and other skills programmes
Definition Our business and hospitality skills training programmes, including Learning for Life, aim to increase participants’ employability,
improve livelihoods and support a thriving hospitality sector that works for all. The core curriculum includes modules on
technical skills, life skills and inclusion and diversity.
Scope exception Only markets running business and hospitality programmes are in scope. Markets with no such programmes are Australia,
South Korea, Turkey and Eastern Europe. For entrepreneurship programmes to be included, the metric owner determines
that the initiatives are appropriate to be included under the definition of providing business or hospitality skills related to our
value chain.
Data preparation We collate the number of beneficiaries of Learning for Life and other skills programmes through participant programme
completion records (collected face to face or via our online training systems) maintained by Diageo programme managers
or third-party delivery partners.
We make sure double counting is avoided through programme registration and completion records.
Limitation Accuracy relies on the quality of data provided by our third-party delivery partners.
Ambition Through the Diageo Bar Academy (DBA), we will provide 1.5 million training sessions delivering skills and resources to help
build a thriving hospitality sector that works for all
Performance measure Number of participations in training sessions delivered through Diageo Bar Academy
Definition We measure the number of participations in DBA training sessions. One individual could receive multiple training sessions and
each training participation would count towards our target.
The DBA delivers a range of hospitality skills training to owners, managers, bartenders and wait staff with the objective of
raising professional standards in the industry and helping professionals and businesses to thrive. Examples of course content
include alcohol category knowledge, drink preparation skills, serving skills including responsible serving, business and bar
management skills.
Training includes physical, virtual, e-learning and masterclass tutorials.
Scope exception –
Data preparation Participants in all these DBA trainings are included in this performance measure.
Diageo obtains data on the number of participations in trainings delivered in different ways depending on the types of course,
as outlined below:
• Physical training: attendance number in face-to-face sessions delivered to groups of participants
• Virtual training: attendance number in live online sessions
• E-learning: number of completions of self-directed learning courses
• Masterclass: number of attendances at Live Tutorials and number of viewers of the recorded sessions
From fiscal 23 we include online training data from China, where different digital platforms are used.
Limitation Accuracy of data in case of physical trainings relies on third-party delivery partners.
Ambition Ensure 50% of beneficiaries of our community programmes are women and that our community programmes are designed
to enhance diversity and inclusion of under-represented groups
Performance measure Percentage of beneficiaries of our community programmes who are women
Definition For Learning for Life (or equivalent) programmes, we measure the number and percentage of women who have gained
business and hospitality skills.
Scope exception Our scope currently includes female beneficiaries of registered business and hospitality skills programmes. In future, the scope
of this target will also include female representation on our water sanitation and hygiene (WASH) committees and women
who benefit from initiatives such as our smallholder farmer programmes.
Data preparation For Learning for Life programmes (and other skills programmes), we collect data on the number of female participants
through training records managed by Diageo programme managers or third-party delivery partners.
Limitation Accuracy relies on the quality of data provided by our third-party delivery partners.
Our continued long-term success depends on the people and planet around us. Our work to pioneer grain-to-glass sustainability is divided
into three areas: preserve water for life, accelerate to a low-carbon world and become sustainable by design.
Our Water Stewardship Strategy, Preserve Water for Life, outlines how we manage water in our supply chain, operations and communities,
as well as advocate for collective action to improve water security. We started our decarbonisation journey in 2008, and we aim to reach net
zero across our direct operations by 2030, using 100% renewable energy everywhere we operate. We are also committed to reducing our
value chain carbon emissions by 50% by 2030. We are working to reduce our carbon footprint by reducing packaging, increasing recycled
content and are focusing on regenerative agriculture.
Our strategy is based on best practice water stewardship in three areas: water accessibility, availability and quality. We also are working
in partnership to better manage water globally and to lead collective action in critical water basins.
Target Reduce water use in our operations with a 40% improvement in water-use efficiency in water-stressed areas and a 30%
improvement across the company
Performance measure Water use efficiency per litre of product packaged (Litres/Litre)
Additional performance Percentage improvement in litres of water used per litre of product packaged from the prior year
measures Total mains water withdrawn (cubic metres)
Total groundwater withdrawn (cubic metres)
Total surface water withdrawn (cubic metres)
Total water withdrawn (cubic metres)
Definition We prepare and report water withdrawal (use) from sites where we have operational control, using internally developed
reporting methodologies based on the GRI Standards.
Water withdrawal includes water obtained from ground water, surface water, mains supply and water delivered to the site
by tanker, less any clean water provided back to local communities directly from a site. Uncontaminated water abstracted
and returned to the same source under local consent, water abstracted from the sea, and rainwater collection are excluded
from reported water withdrawal data.
For water-stressed only: We define water-stressed areas using the World Resources Institute (WRI) Aqueduct tool,
UN definitions and internal survey information. During the reporting period, we identified 40 of our sites as located within
water-stressed areas. An assessment of our sites located in water-stressed areas is completed every two years and includes
any new-build or acquired sites and excludes any sites divested.
Scope exception The volume of water used at Diageo-operated agricultural lands – in Brazil, Mexico and Turkey – is quantified and
reported separately.
Data preparation Water withdrawal (use) is measured primarily from meter readings and invoices. In limited cases, estimates are used. Water
efficiency per litre of packaged product is calculated by dividing total water withdrawal by the total packaged volume.
We use litres of packaged product as the measure for comparison, because this indicates how much water has been used
relative to the amount of finished product that has been packaged. We measure litres of packaged product by site and
aggregate them at group level. For fiscal 23, the total volume packaged used for the denominator in efficiency indicators
is 3,801,239,185 litresΔ.
Limitation In limited cases (e.g., failure or malfunction of water meters), estimates are used for water withdrawals.
∆ Within PwC’s independent limited assurance scope – see pages 263-266 of our Annual Report.
Target Replenish more water than we use for our operations for all of our sites in water-stressed areas by 2026
Performance measure Annual volumetric replenishment capacity of projects developed (m3)
Definition This performance measure is total water replenishment capacity created in fiscal 23 in water-stressed areas. We define
replenishment (or volumetric water benefit), in line with the WRI, as the volume of water resulting from water stewardship
activities that modify the hydrology in a beneficial way and/or help reduce shared water challenges, improve water
stewardship outcomes, and meet the targets of Sustainable Development Goal 6.
Replenishment capacity created by replenishment projects is calculated by reference to Diageo’s Water Replenishment
Implementation Guide and Technical Protocol. When projects are delivered by a third-party and partially funded by Diageo,
to avoid double counting, we only claim the proportion of volumetric capacity attributable to Diageo.
We define water-stressed areas using the WRI Aqueduct tool (at the Minor Basin level), UN definitions and internal survey
information. During the reporting period, we identified 40 of our sites as located within water-stressed areas. An assessment
of our sites located in water-stressed areas is completed every two years and includes any new-build or acquired sites and
excludes any sites divested. In order to be considered within the annual volumetric replenishment capacity, replenishment
projects need to be in a water-stressed area (i.e., a site’s water catchment and/or water-stressed water basins from which
we source local raw materials).
The methodology for calculating the volume of water replenished for Diageo’s Water Replenishment Programme is based
on the WRI’s Volumetric Water Benefit Accounting: A Method For Implementing and Valuing Water Stewardship Activities
(2019, www.wri.org/research/volumetric-water-benefit-accounting-vwba-method-implementing-and-valuing-water-stewardship),
which is a “comprehensive, standardised and science-based methodology to calculate and evaluate the benefits of water
stewardship activities.” We detail the approach adopted and mathematical calculations applied in the Diageo Water
Replenishment Programme Technical Protocol (2019) and provide a step-by-step implementation guide for markets to ensure
consistency and robust controls: Diageo Water Replenishment Implementation Guide (2022).
Scope exception –
Reporting period 1 June to 31 May (previously 16 June to 15 June; see under Limitation, below).
Data preparation Data required to calculate the indicative volume of water replenished is collected by an implementation partner and
confirmed on completion of the project. This data is then validated by an external validator, and confirmed by the Diageo
global lead for water. The Diageo Water Replenishment Implementation Guide provides templates for calculating water
volume replenished – the estimated volumes are pre-validated by the global team before the project is implemented.
Volumes are then validated again after the commissioning of the project.
The project volumes for fiscal 26 are restated every year to reflect latest estimates and previous fiscal actuals.
Limitation The complexity of gathering data from multiple projects globally means there can be a delay in reporting information. This
means we currently include data from projects completed by 31 May 2023 to allow us to consolidate data by fiscal year end.
Target Invest in improving access to clean water, sanitation and hygiene (WASH) in communities near our sites and local
sourcing areas in all of our water-stressed markets
Performance measure Percentage of water-stressed markets with investment in WASH
Definition This target tracks funding committed and spent on new WASH facilities to improve local community access to clean water,
sanitation or hygiene in communities within the same water basin as our sites and local sourcing areas.
We usually define Diageo’s markets as countries or locations where we operate or sell our products. To ensure comprehensive
coverage, this KPI instead defines each market as an individual country, as set out in our Annual Report on page 40.
This means that the KPI considers water stress and investment at a country level, rather than at a market level.
We define water-stressed areas using the WRI Aqueduct tool at the minor basin level, UN definitions and internal survey
information. During the reporting period, we identified 40 of our sites across 12 countries as located in water-stressed areas,
with 34 of these locations currently operational and six non-operational. An assessment of our sites located in water-stressed
areas is completed every two years and includes any new-build or acquired sites and excludes any sites divested.
The KPI is calculated as a percentage of the number of water-stressed markets in which Diageo has invested in
WASH programmes in the same minor water basin as the site, divided by the total number of (in scope) water-stressed
markets in which Diageo operates.
Scope exception The scope excludes water-stressed markets in which Diageo operates where there is no demand or requirement for new
community WASH projects (Turkey, Indonesia, Seychelles).
These exclusions are verified by an expert implementing partner, and are based on government, WRI or World Health
Organization information on WASH risk and availability.
It also excludes Diageo WASH projects in markets that are not assessed as water stressed or where we do not have direct
operations (for example, Myanmar).
Reporting period 1 June to 31 May
Data preparation Data on the WASH programmes, including locations, clean water yield, and the number of people (including the number
of women) who benefit is calculated by NGO delivery partners and validated by an external validator.
The KPI is calculated as a percentage, i.e., the total number of water-stressed markets in which Diageo has invested in WASH
programmes divided by the total number of (in scope) water-stressed markets in which Diageo operates.
Limitation The complexity of gathering data from multiple projects globally means there can be a delay in reporting information. This
means we currently include data from projects completed by 31 May 2023 to allow us to consolidate data by fiscal year end.
Target Engage in collective action in all of our priority water basins to improve water accessibility, availability and quality and
contribute to a net positive water impact
Performance measure Percentage of priority water basins with collective action participation
Definition We identify priority water basins using a Diageo criticality assessment (based on expert judgement and consumption volumes)
and those facing high water risk, according to the WRI Aqueduct tool. These basins would benefit most from Diageo
operational sites participating in collective action to address identified water challenges.
Collective action in water stewardship includes multi-stakeholder water management initiatives or projects that involve
interaction with government entities, local communities, NGOs and/or civil society organisations.
Scope exception –
Data preparation Priority water basins with collective action participation are reported at country level and tracked by the Diageo global
metric owner.
Limitation –
We know that our planet needs significant, science-based action to create a sustainable future. We have set ourselves bold targets to reach
net zero carbon across our operations and to work with our suppliers to reduce our value chain carbon emissions by 50% by 2030.
Target Become net zero carbon in our direct operations (Scope 1 and 2)
Performance measure • Direct carbon emissions by weight (market/net based) (1,000 tonnes CO2e)
• Indirect carbon emissions by weight (market/net based) (1,000 tonnes CO2e)
• Percentage reduction in absolute carbon emissions (direct and indirect carbon emissions by weight (market/net based))
from the prior year
• Market based (net) intensity ratio of GHG emissions (grams CO2e per litre of packaged product)
• Direct carbon emissions by weight (location/gross based) (1,000 tonnes Co2e)
• Indirect carbon emissions by weight (location/gross based) (1,000 tonnes CO2e)
• Location based (gross intensity) ratio of GHG emissions (grams CO2e per litre of packaged product)
Definition Scope 1 and 2 emissions are presented as the absolute GHG emissions (Direct – Scope 1 emissions from on-site energy
consumption of fuel sources and Indirect – Scope 2 emissions from purchased electricity and heat) in 1,000 tonnes CO2e using
market-based and location-based reporting methodology. Market-based and location-based GHG emission intensity ratio is
calculated as grammes per CO2e per litre, using direct operations packaged product volume in litres for fiscal 23.
Scope exception We exclude minor quantities of Scope 1 emissions up to 0.5% of a site’s emissions, to a maximum of 50 tonnes CO2e per
emission source, as well as the carbon emissions associated with biogas flaring, since they are determined to be insignificant
to our overall impacts. More details can be found in the Scope section of General reporting methodology and boundaries,
covering both non-environmental and environmental metric reporting.
Biological/biogenic CO2 emissions from the combustion of bioenergy, and from direct operations processes such as
fermentation to create alcohol are outside of scope and are reported separately. However, bioenergy CO2e emissions
associated with methane and nitrous oxides that are not absorbed in bioenergy feedstock growth are included in
Scope 1 emissions.
We do not include carbon offsets or credits in the Scope 1 and 2 GHG emissions market-based or location-based approach.
Data preparation We calculate CO2e emissions data based on direct measurement of energy use (meter readings/invoices) for the majority
of sites.
Market-based emissions
We externally report Scope 1 and 2 GHG emissions using metric tonnes of CO2e to compare the emissions from the seven
main GHGs based on their global warming potential. We base our CO2e reduction targets and reporting protocols
(since 2007) on market-based emissions.
Direct (Scope 1) emissions
We report fuel consumption by fuel type at site level using the environmental management system. Using calorific values,
the fuel is then converted to energy consumption, in kilowatt hours (kWh), by fuel type, and is multiplied by the relevant CO2e
emission factor to derive total CO2e emissions. Scope 1 emission factors for fuels are typically average fuel CO2e emissions
factors and calorific values (the latest available at the end of the reporting year) from the UK Government Department for
Energy Security and Net Zero. We apply product-specific factors, where available. Energy attribute certificates (EACs),
derived from our distillery by-product feedstock and processed by a third-party to generate biomethane, form a component
of our decarbonisation, together with purchased renewable gas EACs (i.e., from certificate-backed biomethane supplied
indirectly through the natural gas grid). This is reflected in data preparation and aggregation.
Indirect (Scope 2) emissions
We report GHG emissions from electricity (Scope 2) as market-based emissions in line with the WRI/WBCSD GHG Protocol
Scope 2 guidance 2015. Electricity consumption recorded on our environmental management system is multiplied by
emissions factors specified in EACs, contracts, power purchase agreements and supplier utility emissions, as detailed in the
GHG Protocol’s Scope 2 guidance. We use GHG Protocol Scope 2 to ensure EACs and associated financial instruments meet
the required standards. GHG Emission factors relating to indirect, Scope 2, emissions are updated with latest available by end
of the financial year.
Target Become net zero carbon in our direct operations (Scope 1 and 2) continued
Data preparation Fugitive and owned agricultural (Scope 1) emissions
continued We calculate fugitive emissions based on the amount of emitted ozone-depleting substances and fluorinated gases,
multiplied by the relevant emission factor to represent the global warming potential in tonnes of CO2e. Annually, each
site reports the quantity (mass) of each material/gas emitted based any added/topped-up amount, reported via the
environmental management system. The mass of each of emitted ozone-depleting substance and fluorinated gas is multiplied
by the relevant emission factor and then added together to report the equivalent GHG emissions in tonnes of CO2e.
We calculate agricultural emissions from direct operations owned and operated agricultural land only based on fertiliser use.
The annual quantity (mass) of inorganic fertiliser is multiplied by the percentage of nitrogen content and by the relevant
GHG emission and conversion factors (i.e., nitrogen to nitrous oxide, nitrous oxide GHG emission factor) to determine the
equivalent tonnes CO2e emissions.
Scope 1 and Scope 2 data aggregation
Total direct and indirect carbon emissions by weight (market/net based) (1,000 tonnes CO2e) is the aggregation of Scope 1
and 2 GHG emissions with fugitive and owned agriculture emissions for external reporting annually. The percentage reduction
in absolute carbon emissions (direct and indirect carbon emissions by weight (market/net based)) from the prior year is
a percentage change calculation with reference to the corresponding prior year figure.
Our net zero emissions target for 2030 remains consistent with earlier reporting protocols and is based on market-
based emissions.
Location-based emissions and emission intensity ratios
We externally report location-based Scope 1 and 2 GHG emissions using metric tonnes of CO2e to compare the emissions
from the seven main GHGs based on their global warming potential. Using a location-based approach, direct operations
emissions are reported without the benefit of indirectly supplied renewable energy, and emissions intensity ratios demonstrate
the overall emission efficiency per unit of production.
Location-based Direct (Scope 1) emissions
Fuel consumption data collection, reporting and conversion to energy using relevant calorific values remains the same
as detailed in the market-based approach above. The direct energy data is multiplied by Scope 1 emission factors for fuels,
typically average fuel CO2e emissions factors (the latest available at the end of the reporting year) from the UK Government
Department for Energy Security and Net Zero. We apply product-specific factors, where available, but the specific emission
factors associated with energy attribute certificates (EACs) are not used (i.e., indirectly supplied renewable gas through grid
is reported using standard, natural gas grid emission factors).
Location-based Indirect (Scope 2) emissions
We report GHG emissions from electricity (Scope 2) as location-based emissions in line with the WRI/WBCSD GHG Protocol
Scope 2 guidance 2015. Grid imported electricity consumption recorded on our environmental management system is
multiplied by regional or sub-national emission factors (where available) to calculate Scope 2 location-based GHG emissions.
These include, for example, CER (Ireland), BEIS (United Kingdom), the National Inventory Report (Canada), US eGRID
(United States) and the Indian power sector report (India). In all other cases, country or sub-regional factors are provided
by the International Energy Agency (IEA). Location-based emission factors are reviewed annually and updated with latest
available at the end of the financial year.
Overall location-based emissions
Total direct and indirect carbon emissions by weight (location/gross based) (1,000 tonnes CO2e) is the aggregation of Scope 1
and 2 GHG emissions with fugitive and owned agriculture emissions for external reporting annually.
GHG emission intensity ratios
Total, aggregated direct operations market-based and location-based emissions (as detailed above) are divided by the
volume of direct operations packaged product reported in the same period. The market-based and location-based emissions
are converted to grammes of CO2e and the volume of packaged product is reported in litres to generate relevant GHG
emission intensity ratios in g CO2e/litre packaged.
For fiscal 23, the total volume packaged used for the denominator in intensity indicators is 3,801,239,185 litresΔ.
Limitation Where invoices or site meter readings are not available – due, for example, to timing differences or metering issues –
we estimate consumption.
Δ Within PwC’s independent limited assurance scope – see our Annual Report on pages 263-266.
Target Use 100% renewable energy across all our direct operations
Performance measure Change in percentage of renewable energy across our direct operations
Total direct (renewable and non-renewable) energy consumption (TJ)
Direct energy efficiency (MJ/litre packaged)
Indirect energy efficiency (MJ/litre packaged)
Total direct and indirect energy efficiency (MJ/litre packaged)
Definition We report total energy use and renewable energy use in megawatt hours (MWh) and/or terajoules (TJ). Total energy and
renewable energy use are determined from direct and indirect energy consumption; energy generated on our sites and
purchased energy. We determine direct energy (renewable/non-renewable) from the quantity of different fuel types (in metric
tonnes, litres) of renewable and non-renewable fuels, and by applying the relevant calorific value (either from BEIS or the
supplier). We measure indirect energy (renewable/non-renewable) in MWh and/or TJ from energy utilities or suppliers and/
or by applying the relevant EACs.
For avoidance of doubt, we include directly connected renewable energy generated on or near our sites, where all energy is
used on site and no EACs are created (e.g., roof-mounted solar panels with all generated renewable electricity used on site).
Scope exception We exclude minor energy sources that account for less than 0.5% of a site’s overall Scope 1 and 2 emissions, up to a maximum
of 50 t CO2e of individual emission source. They are considered immaterial to our overall impact.
Data preparation We report total energy and renewable energy in MWh and/or TJ. We calculate direct and indirect energy data based on
the direct measurement of energy use (meter readings/invoices for volumes of fuel supplied) for the majority of sites.
We report fuel consumption by fuel type at site level using the environmental management system. Using calorific values,
the fuel is then converted to energy consumption, in kWh, by fuel type and classified as either renewable or non-renewable
based on fuel type or source. EACs, derived from our distillery by-product feedstock and processed by a third-party to
generate biogas, together with purchased renewable gas EACs, are applied to relevant natural gas supplied to sites via
a common carrier pipeline/network. This is reflected in data preparation and aggregation.
All indirect energy generated and used on site, along with purchased indirect energy supplied through the grid is classified
as renewable by the allocation of EACs, contracts, power purchase agreements and supplier specific utility factors, where relevant.
To achieve the percentage of renewable energy use, we divide total renewable energy into direct and indirect energy supplies
(in MWh) by total energy use, comprising all reported energy sources (MWh).
Direct energy efficiency (MJ/L); indirect energy efficiency (MJ/L) and total energy efficiency (MJ/L) are determined from total
direct energy (MJ), total indirect energy (MJ) and total energy (MJ) and dividing by packaged volume (litres).
Limitation Energy data is calculated based on direct measurement of energy use (meter readings/invoices) for the majority of sites.
Where invoices are not available – due, for example, to timing differences – consumption is estimated.
Performance data for the year ended 30 June 2020, 2021 and 2022
Dataset Region 2020 CO2e 2021 CO2e 2022 CO2e
emissions (tonnes) emissions (tonnes) emissions (tonnes)
Road and rail North America 104,462 131,139 123,319
Europe 45,835 52,963 62,435
Asia Pacific 12,216 14,263 14,568
Latin America and Caribbean 23,967 27,355 30,666
Africa 51,231 50,540 52,907
Ocean Global 48,486 67,720 73,045
Total 286,197 *
343,980 *
356,940
Within PwC’s independent limited assurance scope. For further detail see pages 116-119.
*Restated to reflect updated emission factors from CCWG and TEU calculations for ocean freight and applying emission factors from Eco TransIT; European Standard EN16258
(Methodology for calculation and declaration of energy consumption and GHG emissions of transport services).
Reporting guidelines
The methodology used for the reporting of Diageo’s Scope 3 logistics carbon emissions is based on the WRI/WBCSD Greenhouse Gas
Reporting Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard (the Protocol) and relates specifically to Category 4 of
the Protocol (emissions from upstream transportation and distribution). The scope of our reporting and detailed methodology is presented below.
The methodology utilised by Diageo to aggregate and calculate carbon emissions of finished goods from Diageo’s controlled logistics to the
first paying customer reflects three distinct modes of transportation and geographic regions:
1. Emissions from ocean freight
2. Emissions from road and rail transport in North America
3. Emissions from road and rail transport in Rest-of-World.
1. Clean Cargo Working Group Carbon Emissions Accounting Methodology, The Clean Cargo Working Group Standard Methodology for Credible and Comparable CO2 Emissions
Calculations and Benchmarking in the Ocean Container Shipping Sector, June 2015.
2. For CCWG 2021 Global Maritime Trade Lanes Emissions Factors, see www.clean-cargo.org/news-and-insights/2021/10/30/2021-clean-cargo-emissions-factors-report-published
https://zenodo.org/record/46822#.ZAXeCXbMKUm
b) Rail:
where:
• The emission factors are derived from EcoTransIT, consistent with European Standard EN16258 (Methodology for calculation and
declaration of energy consumption and GHG emissions of transport services)
• The emission factors are captured from EcoTransIT based on the region where the delivery travelled, type of vehicle and truck utilisation,
ensuring the most accurate emission factor for each delivery
• For rail, the TEUs calculation is applied as outlined in section 1 above for oceans.
1. For the EcoTransIT web version tool, see www.ecotransit.world/en/emissioncalculator/
We’ve already made progress in reducing our environmental impact, and we continue to work hard to meet our ‘Society 2030: Spirit of Progress‘
goals and become sustainable by design by reducing packaging, increasing recycled content and eliminating waste.
Target Achieve zero waste in our direct operations and zero waste to landfill in our supply chain
Performance measures Percentage reduction in total waste sent to landfill from the prior year
Total volume of waste sent to landfill (tonnes)
Definition We record the type and quantity of all waste to landfill using our internal environmental reporting methodologies and GRI
Standards. The definition of waste to landfill includes all hazardous waste and all unwanted or discarded material produced
in solid, sludge or liquid form from manufacturing and office sites, except asbestos waste and/or other waste required by
national or state legislation to be landfilled in either specified registered sites or other landfill sites. The definition includes all
refuse, garbage, construction debris, treatment and process sludge, and materials that a site has been unable to reclaim,
reuse or recover.
We consider we have achieved zero waste to landfill if we have disposed of less than 0.2% of baseline waste-to-landfill
volume during the year. Some 0.2% of baseline waste-to-landfill volume equates to 200 tonnes and excludes any waste
we are required to dispose to landfill under local regulations.
Last year, we reported that a third-party contractor at one of our facilities in Australia had incorrectly diverted waste material
to landfill.
This prompted a global review in fiscal 23 of more than 350 waste handlers and our own internal waste management
practices, aiming to strengthen our controls and avoid similar issues in the future. This hadn’t been possible during the
Covid-19 pandemic because of restrictions on site visits. The review of waste handlers identified 111 metric tonnes of waste that
hadn’t been accounted for in fiscal 22, taking the total volume of waste sent to landfill to 279 tonnes. We have now included
this in waste-to-landfill volumes for fiscal 22, representing 0.028% of the 984,057 tonnes we handled in that year. We’ll
continue to assess our waste handlers regularly and improve our internal controls to maintain our zero waste to landfill status.
Scope exception –
Data preparation Sites typically collect primary waste data from weighbridge tickets and invoices from waste handlers. Data is reported by
waste type at site level using the environmental management system.
Limitation Incidents may occur where small quantities of waste are sent to landfill by accident or because of operational changes,
such as acquiring new sites, changing who handles our waste and issues with waste disposal suppliers.
Target Continue our work to reduce total packaging (delivering a 10% reduction in packaging weight)
Performance measure Percentage reduction of total packaging (by weight)
Definition We determine changes to packaging weight by quantifying the weight reduction in grammes multiplied by the number
of product lines (SKUs) affected, on an annualised basis.
Scope exception –
Data preparation We collate packaging material volume data from enterprise software, including SAP and other sources, for total volume
of packaging purchased and weight. We verify weight data through quarterly supplier questionnaires.
Limitation Reporting relies on suppliers’ technical information and supporting supplementary information.
Target Continue our work to increase recycled content on our packaging (increasing the percentage of recycled content of our
packaging to 60%)
Performance measure Change in percentage of recycled content (by weight)
Definition We determine recycled content by establishing the percentage weight of non-virgin materials used to generate the
packaging components.
Scope exception –
Data preparation We collate packaging material volume data from enterprise software, including SAP and other sources, for the total volume
of packaging purchased. We collect recycled content data through quarterly supplier questionnaires and then consolidate
and internally verify it.
Limitation Reporting relies on suppliers’ technical information and supporting supplementary information.
Target Achieve 40% recycled content in our plastic bottles by 2025, and 100% by 2030
Performance measure Percentage of recycled content in our of plastic bottles used
Definition This is determined by quantifying the metric tonnes of non-virgin plastic in the total volume of all plastic bottles used at each
site or market reported through a plastics database.
Scope exception –
Data preparation We collate plastic material volume data from enterprise software, including SAP and other sources, for the total volume of
plastics purchased. We collect recycled content data through quarterly supplier questionnaires and then consolidate and
internally verify it.
Limitation Reporting relies on suppliers’ technical information and supporting supplementary information.
Target Ensure 100% of our plastics are designed to be widely recyclable (or reusable/compostable) by 2025
Performance measure Percentage of recyclable (or reusable/compostable) plastic used
Definition For fiscal 23, we are reporting our ‘technically recyclable’ number. This includes packaging that is technically possible
to recycle, but does not take into account whether the collection, sorting and recycling of the package happens in practice,
at scale and at viable cost.
Scope exception –
Data preparation Packaging material volume data is collated from enterprise software, including SAP (materials supplied) and other sources.
It is then consolidated and internally verified, based on the best available information.
Limitation Reporting relies on suppliers’ technical information and supporting supplementary information.
Target Provide all of our local sourcing communities with agricultural skills and resources, building economic and environmental
resilience (supporting 150,000 smallholder farmers)
Performance measure Number of smallholder farmers in our supply chain supported by our smallholder farmer programme
Definition We define a smallholder farmer as an individual or family farming an area of less than four hectares, for the primary
markets in scope for this target. Our local sourcing communities are those where we engage directly with smallholder farmers,
or indirectly through our suppliers.
We define providing agricultural skills and inputs aimed at improving the methods and activities used by smallholder farmers
to farm effectively and sustainably by providing training or providing or facilitating access to farm inputs such as certified
seeds and mechanisation.
Building economic and environmental resilience involves improving smallholders’ financial awareness, their family income
and/or their understanding of how to act in a climate-smart way.
Scope exception Our work with smallholder farmers is currently focussed around sorghum value chains in five countries in Africa. For fiscal 23,
we focussed efforts on Kenya. With this focus we have learned how to best deploy at scale.
Data preparation Our sourcing teams and third-party partners track the number of smallholder farmers undergoing training and education
or being provided with access to farm inputs both manually and directly into our new digital platform. The baseline year for
our smallholder programmes is fiscal 22.
The performance measure is refreshed each year, rather than accumulated over consecutive years, to evidence evolution
of the number of smallholder supported on a year-by-year basis.
Limitation Monitoring is likely to evolve over time, because collecting data at smallholder-farm level is complex, with a heavy
reliance on individuals, a lack of publicly available high-impact datasets and a lack of real-time data.
Target Develop regenerative agriculture pilot programmes in five key sourcing landscapes
Performance measure Number of regenerative agriculture pilot programmes initiated
Definition We define our key sourcing landscapes as locations from which we source our most material crops, in terms of volumes
sourced, product dependency (e.g., agave for tequila) and contribution to our Scope 3 GHG footprint.
The programmes include:
• On-the-ground programmes with farmers to test and integrate regenerative and low-carbon practices in crop
production systems
• On-farm measurements and data collection protocols to track improvements in soil health, soil carbon, biodiversity,
water stewardship and farm profitability
• Collaborative programmes with our suppliers, other commodity off-takers, expert agronomists, technology providers,
NGOs or specialist organisations.
Scope exception –
Data preparation Data is consolidated for each pilot programme, tracking KPIs and reporting on improvements against key outcomes.
The baseline year is fiscal 23. The baseline year for assessing the results of our first pilot programme, Guinness barley,
is fiscal 23.
Limitation –
Reporting boundaries and methodologies for performance measures used within the ESG Reporting Index
and that are not included in the Annual Report
Topic Community investment figures
Performance measure Community investment by focus area, investment type and region
Definition Community investment includes contributions – for example, in the form of cash, in-kind donations, programme delivery
costs – from Diageo plc. It includes contributions to charitable entities, non-branded responsible drinking programmes that
benefit charities, and the delivery costs of our community programmes. We use the Business for Societal Impact principles
to measure our community investment.
Scope exception We include community investment from all the markets where we operate. This community investment data includes
specific voluntary engagement with charitable organisations or activities that extend beyond our core business activities.
That means it does not include our investment towards our Society 2030: Spirit of Progress activities, which are included
as business-as-usual costs.
Data preparation Cash, in-kind donations, programme delivery costs and employee time contributions are recorded by local markets using
our market reporting template.
Limitation Reporting is based on investment data submitted by our Corporate Relations teams. It may not include investment gifted
to charities from other functions, such as our Marketing function.
Cautionary statement regarding ESG-related data, There are a number of factors that could cause actual results and
metrics and forward-looking statements developments to differ materially from those expressed or implied
This document contains a number of forward-looking statements by the ESG-related forward-looking statements in this document,
with respect to Diageo’s Society 2030: Spirit of Progress goals, including factors that are outside Diageo’s control, which include
commitments, ambitions, and the methodologies we use to assess (but are not limited to):
our progress in relation to these (‘ESG-related forward-looking a. the inherent uncertainty of climate change projections due to the
statements’). Forward-looking statements can be identified by the inchoate and complex nature of climate metrics and the climate
fact that they do not relate only to historical or current facts and may scenarios employed in related to such metrics, which have
generally, but not always, be identified by the use of words such limitations that are sensitive to key assumptions and parameters
as “’will”, “anticipates”, “should”, “could”, “would”, “targets”, “aims”, that are themselves subject to some uncertainty, and cannot fully
“may”, “expects”, “intends” or similar expressions. In particular, capture all of the potential effects of climate, policy and
forward-looking statements include all statements that express technology driven outcomes;
forecasts, expectations, plans, outlook, objectives and projections b. changes in the ESG regulatory landscape, including government
with respect to future matters. Forward-looking statements can be approaches and regulatory treatment in relation to ESG
made in writing but may also be made verbally by directors, officers, disclosures and reporting requirements, in particular with respect
and employees of Diageo (including during presentations) in to U.S. and European Union disclosure standards and any actual
connection with this document. Forward-looking statements involve or potential variations in requirements between the U.S., the
risk and uncertainty because they relate to events and depend on European Union and any other applicable regulatory regimes,
circumstances that will occur in the future. as well as other developments in response to the current lack of
In preparing the ESG-related information contained in this document, a single standardised regulatory approach to reporting ESG data
Diageo has made a number of key judgements, estimations and across all sectors and markets;
assumptions, and the processes and issues involved are complex. c. data availability, accuracy, quality, verifiability and data gaps,
The ESG and climate data, models and methodologies used are which limit our disclosure and could cause unexpected
often relatively new, are rapidly evolving and are not of the same fluctuations year on year, and/or differences between the quality
standard as those available in the context of other financial of the data obtained and could result in revisions to reported data
information, nor are they subject to the same or equivalent disclosure going forward, meaning that such data may not be reconcilable
standards, historical reference points, benchmarks, market consensus or comparable year-on year;
or globally accepted accounting principles. In particular, it is not
d. continued development of the methodologies Diageo uses to
possible to rely on historical data as a strong indicator of future
assess and set its ESG-related targets over time in line with market
trajectories in the case of climate change and its evolution (as
practice, regulation and/or developments in science, which could
discussed in more detail below, with respect to data availability,
result in revisions to reported data and lack of reconcilability or
accuracy, quality, verifiability and data gaps). Outputs of models,
comparability; and
processed data and methodologies are also likely to be affected by
underlying data quality, which can be hard to assess and we expect e. the effectiveness of global actions in transitioning to net zero and
industry guidance, market practice, and regulations in this field to in managing relevant ESG risks, including in particular climate,
continue to change. There are also challenges faced in relation nature related and human rights risks, the success or failure of
to the ability to access data on a timely basis and the lack of which will affect our ability to achieve our Society 2030: Spirit of
consistency and comparability between data that is available. Progress goals, which may result in our failure to achieve any
This means the ESG-related forward-looking statements and ESG of the expected benefits of our strategic priorities.
metrics discussed in this document carry an additional degree of More details of potential risks and uncertainties affecting Diageo are
inherent risk and uncertainty, and as a result, our actual results and described in our filings with the London Stock Exchange and the US
developments could differ materially from those expressed or implied Securities and Exchange Commission, including in our Annual Report
by the ESG-related forward-looking statements in this document. on Form 20-F for the year ended 30 June 2023.
In light of the uncertainty as to the nature of future policy and market Any forward-looking statements made by or on behalf of Diageo
responses to climate change, including between regions, and the speak only as of the date they are made. Diageo expressly disclaims
effectiveness of any such responses, Diageo may have to re-evaluate any obligation or undertaking to publicly revise or update these ESG
its progress and evolve its approach towards its ESG ambitions, forward-looking statements, other than as required by applicable law.
commitments and targets in the future, update the methodologies
it uses or alter its approach to ESG and climate analysis and may be
required to amend, update and recalculate its ESG disclosures and
assessments in the future, as market practice and data quality and
availability develops rapidly.
Independent Limited Assurance Report to the Directors of Diageo plc on selected ESG subject matter
What we assured
The Subject Matter Information needs to be read and understood together with the Reporting Criteria which Diageo’s Directors are solely
responsible for selecting and applying. The Subject Matter Information are set out below:
Location of Subject
Matter Information in
Subject Matter Information (for the year ended 30 June 2023 unless otherwise stated) the ESG Reporting Index
Total direct and indirect energy efficiency (MJ/litre packaged)1 3.3 page 33
Total mains water withdrawn (cubic metres) 1
8,502,502 page 35
Total groundwater withdrawn (cubic metres)1 5,435,111 page 35
Total surface water withdrawn (cubic metres) 1
1,789,049 page 35
Total water withdrawn (cubic metres)1 15,726,662 page 35
Wastewater polluting power (‘BOD’), total under direct control (tonnes)1 35,742 page 36
Percentage reduction in wastewater polluting power (‘BOD’), total under direct control (tonnes) from the prior year3 (25.7)% page 36
Direct carbon emissions by weight (location/gross based) (1,000 tonnes CO2e)1 485 page 43
Indirect carbon emissions by weight (location/gross based) (1,000 tonnes CO2e)1 155 page 43
Total direct and indirect carbon emissions by weight (location/gross based) (1,000 tonnes CO2e)1 640 page 43
Direct carbon emissions by weight (market/net based) (1,000 tonnes CO2e)1 395 page 43
Indirect carbon emissions by weight (market/net based) (1,000 tonnes CO2e) 1
6 page 43
Location based (gross intensity) ratio of GHG emissions (g CO2e per litre of packaged product)2 169 page 44
Total volume of waste sent to landfill (tonnes) 1
180 page 47
Scope 3 distribution and logistics GHG emissions (CO2e tonnes) for the year ended 30 June 20221 356,940 page 43
The footnotes refers to our assessment of materiality discussed in this report.
The scope of our work did not extend to information in respect of earlier periods or to any other information included in, or linked from,
the Report.
Our work In performing our assurance procedures, which were based on our
professional judgement, we performed the following:
Professional standards applied
We performed a limited assurance engagement in accordance with • considered the suitability of the circumstances of Diageo’s use
International Standard on Assurance Engagements 3000 (Revised) of the Reporting Criteria, as the basis for preparing the Subject
‘Assurance Engagements other than Audits or Reviews of Historical Matter Information;
Financial Information’ and, in respect of the greenhouse gas • obtained an understanding of Diageo’s control environment,
emissions, in accordance with International Standard on Assurance processes and systems relevant to the preparation of the Subject
Engagements 3410 ‘Assurance engagements on greenhouse gas Matter Information. Our procedures did not include evaluating
statements’, issued by the International Auditing and Assurance the suitability of the design or operating effectiveness of
Standards Board. control activities;