Competency Set: Engineering & Consultancy

Core competencies are the key sets of behaviours required to successfully perform and role. In this document, you will
find detailed information on which competencies are critical for your own role, as well as for other roles and levels within
your department/discipline/profession.

Job Family Example Job Titles

(click hyperlink to view competencies) (click here to view the job description library)

Developing Professional • Trainee Engineer / Consultant

• Junior Engineer / Consultant
• Undergraduate Engineer / Consultant
• Graduate Engineer / Consultant
Professional • Engineer / Consultant
• Senior Engineer / Consultant
Team Leader / Supervisor • Principal Engineer / Consultant
Managerial • Associate
• Associate Director
Annual Appraisals: Job descriptions and core competencies must always be consulted in
preparation for annual appraisals. Staff members can access the appraisal form that relates to
their own role/job family by following this link.

Document Ref. Competency Set – Human Resources

Why are the competencies important?

Competencies are different to skills and experience. Competencies focus on behaviours, and in this case the specific
types of behaviours that are critical to the successful performance every role in the organisation.
Qualifications, skills, knowledge and competencies are evaluated as part of recruitment, appraisals and promotion. So,
to succeed as individuals, teams and as a global organisation it’s crucial that we all have an awareness of the critical
behaviours that are expected of ourselves and each-other.

Document Ref. Competency Set – Human Resources

Developing Professional

Writing and Reporting • Write clearly, succinctly and correctly, using good English
• Use simple, uncomplicated language, avoiding jargon
• Write in a well-structured and logical way
• Tailor communication to the needs of the recipient
Learning and Researching • Learn rapidly and quickly commit new information to memory
• Gather comprehensive information to support decision-making
• Demonstrate a rapid understanding of new information
• Seek feedback – learn from both successes and failures
• Manage knowledge (by collecting, classifying and disseminating knowledge that is useful to the business)
Following Instructions and • Follow instructions from others
Procedures • Follow procedures and policies
• Keep to schedules
• Be on time
• Demonstrate commitment to Cundall
Achieving Personal Work Goals • Accept and tackle demanding goals with enthusiasm
and Objectives • Work hard, putting in longer hours where necessary
• Identify development strategies to help achieve your career goals, and proactively pursue developmental and
training opportunities
• Seek to take on increased responsibility, and build your influence
Adhering to Principles and Values • Uphold Cundall’s values of “Creativity”, “Collaboration”, “Excellence” and “Integrity”
• Promote and defend equal opportunities, treating colleagues, clients and others fairly, consistently and with
respect
• Understand the importance of diversity, and work to promote a diverse and inclusive culture
• Encourage organisational and individual responsibility towards the community and the environment

Document Ref. Competency Set – Human Resources

Professional

Writing and Reporting • Write clearly, succinctly and correctly, using good English
• Use simple, uncomplicated language, avoiding jargon
• Write in a well-structured and logical way
• Tailor communication to the needs of the recipient
Applying Expertise and • Apply specialist and detailed technical expertise and share it with others
Technology • Develop job knowledge and expertise through continual professional development
• Use technology to achieve work objectives
• Understand different organisational departments and functions
Delivering Results and Meeting • Focus on meeting the needs of the client (internal and/or external)
Customer Expectations • Set and meet high standards for quality, quantity and productivity
• Work in a systematic, methodical and orderly way
• Achieve agreed goals and objectives
Coping with Pressure & Setbacks • Work productively under pressure
• Keep emotions under control
• Balance work and personal life effectively
• Remain positive
• Respond positively to feedback
Adhering to Principles and Values • Uphold Cundall’s values of “Creativity”, “Collaboration”, “Excellence” and “Integrity”
• Promote and defend equal opportunities, treating colleagues, clients and others fairly, consistently and with
respect
• Understand the importance of diversity, and work to promote a diverse and inclusive culture
• Encourage organisational and individual responsibility towards the community and the environment

Document Ref. Competency Set – Human Resources

Team Leader / Supervisor

Working with People • Be interested in other people, and seek to understand them
• Adapt to the needs of your team(s). Build team spirit
• Recognise and reward everyone’s contribution
• Listen, consult and communicate proactively
• Support and care for others
Delivering Results and Meeting • Focus on meeting the needs of the client (internal and/or external)
Customer Expectations • Set and meet high standards for quality, quantity and productivity
• Work in a systematic, methodical and orderly way
• Achieve agreed goals and objectives
Presenting and Communicating • Speak clearly and fluently
Information • Express opinions, information and key points clearly
• Speak with confidence
• Adapt to the needs, reaction and feedback of your audience
• Present yourself credibly
Applying Expertise and • Apply technical knowledge and expertise effectively
Technology • Develop knowledge and expertise through appropriate CPD
• Share knowledge and expertise with others
• Demonstrates an understanding of different departments/functions
Achieving Personal Work Goals • Accept and tackle demanding goals with enthusiasm
and Objectives • Work hard, putting in longer hours where necessary
• Identify development strategies to help achieve your career goals, and proactively pursue developmental and
training opportunities
• Seek to take on increased responsibility, and build your influence
Adhering to Principles and Values • Uphold Cundall’s values of “Creativity”, “Collaboration”, “Excellence” and “Integrity”
• Promote and defend equal opportunities, treating colleagues, clients and others fairly, consistently and with
respect
• Understand the importance of diversity, and work to promote a diverse and inclusive culture
• Encourage organisational and individual responsibility towards the community and the environment

Document Ref. Competency Set – Human Resources

Managerial

Leading & Supervising • Provide others with clear direction

• Set appropriate standards of behaviour
• Delegate work appropriately and fairly
• Motivate and empower others
• Provide development opportunities and coaching for your team
• Recruit high calibre staff
Working with People • Be interested in other people, and seek to understand them
• Adapt to the needs of your team(s). Build team spirit
• Recognise and reward everyone’s contribution
• Listen, consult and communicate proactively
• Support and care for others
Relating & Networking • Establish good relationships with clients, staff and others
• Build a wide network of contacts, internally and externally
• Relate well to people at all levels
• Manage conflict effectively
Planning & Organising • Set clearly defined objectives for your team
• Plan activities and projects well in advance, and take account of possible changes to circumstances
• Manage your own and others’ time effectively
• Identify and organise the resources needed to accomplish tasks
• Monitor your team’s performance against clear deadlines and milestones
Entrepreneurial & Commercial • Keep up to date with market trends and competitor information
Thinking • Identify opportunities to develop new business
• Demonstrate financial and commercial awareness
• Control costs, and think in terms of profit and loss
Adhering to Principles and Values • Uphold Cundall’s values of “Creativity”, “Collaboration”, “Excellence” and “Integrity”
• Promote and defend equal opportunities, treating colleagues, clients and others fairly, consistently and with
respect
• Understand the importance of diversity, and work to promote a diverse and inclusive culture
• Encourage organisational and individual responsibility towards the community and the environment

Document Ref. Competency Set – Human Resources