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    CTV Svc56a en - 12022010

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    CTV Svc56a en - 12022010

    Uploaded by

    Homero Polanco
    13 views2 pages

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    CTV-SVC56A-EN_12022010

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    13 views2 pages

    CTV Svc56a en - 12022010

    Uploaded by

    Homero Polanco

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    © All Rights Reserved
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    You are on page 1of 2

    CTV-SVC56A-EN.

    book Page 1 Thursday, December 2, 2010 12:03 PM

    Confidential
    Service Bulletin

    Device Data for UC800/Tracer AdaptiView™


    CenTraVac™ Chillers
    This confidential service bulletin contains recommendations for retrieving and storing the Device Data, Chiller
    Service Report, and Events Log Report from the CenTraVac chiller UC800/Tracer AdaptiView controls.

    ATTENTION: Warnings, Cautions and Notices appear at appropriate sections throughout this
    literature. Read these carefully.
    WARNING: Indicates a potentially hazardous situation which, if not avoided, could result in death
    or serious injury.
    CAUTION: Indicates a potentially hazardous situation which, if not avoided, could result in minor
    or moderate injury. It could also be used to alert against unsafe practices.
    NOTICE: Indicates a situation that could result in equipment or property-damage only accidents.

    SAFETY WARNING
    Only qualified personnel should install and service the equipment. The installation, starting up, and servicing
    of heating, ventilating, and air-conditioning equipment can be hazardous and requires specific knowledge
    and training. Improperly installed, adjusted or altered equipment by an unqualified person could result in
    death or serious injury. When working on the equipment, observe all precautions in the literature and on the
    tags, stickers, and labels that are attached to the equipment.

    December 2010 Proprietary and Confidential CTV-SVC56A-EN


    CTV-SVC56A-EN.book Page 2 Thursday, December 2, 2010 12:03 PM

    Discussion
    Good Service Practice. For any fault resulting in a service call, Trane recommends that when the
    Trane Service Technician arrives on the site that he or she first retrieve and store the Device Data,
    the Chiller Service Report, and the Events Log Report from the chiller UC800/Tracer AdaptiView
    controls. This will enable an investigation of the operating conditions at the time of and prior to the
    failure, if necessary.
    Important: Failure to download the data upon reaching the site can result in useful information
    being over-written and lost if the chiller is reset or restarted.
    To retrieve and store the Device Data:
    1. Connect to the UC800 with Tracer™ TU and establish communications.
    2. At the top of the Tracer TU screen, select Tools.
    3. Select Retrieve Data Logs.
    Note the default path that defines the location where the information will be saved. If desired,
    the path can be changed to store the file in a job or chiller specific file location of your choice.
    4. Select Retrieve.
    The Device Data will then be stored; this process can take several minutes.
    To save a Chiller Service Report:
    1. Select Reports.
    2. Select Chiller Service Report.
    3. Save a copy of the Chiller Service Report in a file location that can be easily located later.
    To save an Events Log Report:
    1. Select Reports.
    2. Select Events Log Report.
    3. Save a copy of the Events Log Report in a file location that can be easily located later.
    If the preceding procedures are followed, the stored data can then be viewed later by the Trane
    Service Technician if a more in-depth investigation of the fault that occurred is required. The data
    will also be available to zip (compress) and send to CenTraVac Technical Service if factory
    assistance is required.
    Note: Prior to sending any files, contact CenTraVac Technical Service (see “Questions,” below).

    Questions
    Contact CenTraVac Technical Service with questions regarding this confidential service bulletin. To
    contact them, send a message to [email protected] or call 877-788-7263 (US & Canada) or
    651-407-4393 (International) and select menu options 4-2-2-1.

    CenTraVac, Tracer, Tracer AdaptiView, Trane, and the Trane logo are trademarks of Trane in the United States and other countries. Trane is a business of Ingersoll Rand.

    Trane optimizes the performance of homes and buildings around the world. A business of Ingersoll Rand, the
    leader in creating and sustaining safe, comfortable and energy efficient environments, Trane offers a broad
    portfolio of advanced controls and HVAC systems, comprehensive building services, and parts. For more
    information, visit www.Trane.com.

    Trane has a policy of continuous product and product data improvement and reserves the right to change design and specifications without notice.

    © 2010 Trane All rights reserved


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