PORTUGUÊS

ENGLISH
ITALIANO
MAGYAR
БЪЛГАРСКИ

ESPAÑOL
OWNER’S MANUAL

FRANÇAIS
SRPSKI
AIR-TO-WATER

HRVATSKI

DEUTSCH
HEAT PUMP

ΕΛΛΗΝΙΚΆ
SLOVENŠČINA

ČEŠTINA
DANSK

NEDERLANDS
Please read this manual carefully before operating
your set and retain it for future reference.
POLSKI

Original instruction
LIMBA ROMÂNĂ

MFL68026705 www.lg.com
Rev.06_090721 Copyright © 2018 - 2021 LG Electronics Inc. All Rights Reserved.
 2 INTRODUCTION
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INTRODUCTION
What is AWHP(Air to Water Heat Pump)?
• Air to Water Heat Pump system can be used as various heating solution from floor heating to
hot water supply with multiple heat sources. It is 4 times more energy efficient than
conventional system.
• High efficiency with conventional boiler functions.

Why is AWHP(Air to Water Heat Pump)?

• Various regulations are implemented in Europe to reduce energy use of building heating.
• Also, AWHP-related subsidy programs are implemented by country.

Read this manual

Inside you will find many helpful hints on how to use and maintain your AWHP properly. Just a
little preventive care on your part can save you a great deal of time and money over the life of
your product.
You'll find many answers to common problems in the chart of troubleshooting tips. If you review
our chart of Troubleshooting Tips first, you may not need to call for service at all.

How to find additional model information

Energy Labels and Product Fiches for all possible combinations can be found at
https://www.lg.com/global/support/cedoc/cedoc.
Search for outdoor unit name in cedoc page.

For your records

Staple your receipt to this page in case you need it to prove the date of purchase or for warranty
purposes. Write the model number and the serial number here:

Model number :

Serial number :

You can find them on a label on the side of each unit.

Dealer’s name :

Date of purchase :
 TABLE OF CONTENTS 3

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TABLE OF CONTENTS
2 INTRODUCTION
5 SAFETY INSTRUCTIONS
11 PRODUCT INTRODUCTION
11 Name and function of parts
12 Remote controller

13 DESCRIPTION OF THE OPERATION

13 Main screen
13 Menu screen
14 Setting screen
14 Popup screen
15 Monitoring (For 3 Series)
15 Returning to the screen
16 Monitoring (For 4 Series)
16 Returning to the screen

17 OPERATION SETTING
17 On / Off
17 Operation mode
18 Cooling operation
19 Heating operation
20 AI / Auto operation

21 TEMPERATURE SETTING
21 Controlling desired temperature
22 Select Temperature Sensor
23 DHW heating operation
23 Quick DHW tank heating
24 View temperature

26 LOCK SETTING
26 How to enter Lock setting
26 Lock setting – all, on/off, mode, DHW lock

27 TIMER SETTING
27 Timer entrance and setting method
28 Simple Timer
29 Turn-On Reservation
30 Turn-Off Reservation

31 SCHEDULE SETTING
31 How to enter schedule
32 Daily schedule
33 Schedules & Edit
34 Schedules & Edit – Add schedule
 4 TABLE OF CONTENTS
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35 Exception Day
36 DHW Recirculation Schedule (For 4 Series)

38 ENERGY MONITORING SETTING

38 Energy Monitoring Setting
39 Information of Energy Monitoring

40 METER INTERFACE SETTING

40 Connection path of meter interface
41 Information of meter interface

42 FUNCTION SETTING
42 How to enter function setting
43 Function setting
44 Low Noise Mode Time
45 Wi-Fi Pairing
46 Water Temperature Setting
47 3nd Party Boiler

48 USER SETTING
48 How to enter user setting
48 User Setting
49 Language
50 Temperature Unit
51 Screen Saver Timer
51 LCD Brightness In Idle
52 Date
53 Time
54 Summer Time
55 Password
56 Schedule Initialization / Schedule Reset
57 Theme
57 Auto return to main screen
57 System Reboot

58 OVERVIEW OWNER’S SETTINGS

58 Menu structure

60 USING THERMOSTAT
60 How to use thermostat

61 SERVICE SETTING
61 How to enter service setting
61 Open source license

62 EMERGENCY OPERATION
64 MAINTENANCE AND SERVICE
64 Maintenance activities
64 When the unit is not going....
65 How to drain remaining water in the product
66 Call the service immediately in the following situations
 SAFETY INSTRUCTIONS 5

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SAFETY INSTRUCTIONS
Read the precautions in this manual This appliance is filled with
carefully before operating the unit. flammable refrigerant (R32)

This symbol indicates that a service

This symbol indicates that the
personnel should be handling this
Operation Manual should be read
equipment with reference to the
carefully.
Installation Manual.

The following safety guidelines are intended to prevent

unforeseen risks or damage from unsafe or incorrect operation
of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.

! This symbol is displayed to indicate matters and operations

that can cause risk.
Read the part with this symbol carefully and follow the
instructions in order to avoid risk.

! WARNING
This indicates that the failure to follow the instructions can cause
serious injury or death.

! CAUTION
This indicates that the failure to follow the instructions can cause
the minor injury or damage to the product.

! WARNING
• Always ground the product.
- There is a risk of electric shock.
• Do not use a defective or underrated circuit breaker. Use the correctly
rated breaker and fuse.
- There is risk of fire or electric shock.
• Do not use a multi outlet. Always use this appliance on a dedicated circuit
and breaker.
- There is risk of fire or electric shock.
 6 SAFETY INSTRUCTIONS
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• For electrical work, contact the dealer, seller, a qualified electrician, or an

Authorized Service Center. Do not disassemble or repair the product by yourself.
- There is risk of fire or electric shock.
• Always ground the product as per the wiring diagram. Do not connect the
ground wire to gas or water pipes lightning rod or telephone ground wire.
- There is risk of fire or electric shock.
• Install the panel and the cover of control box securely.
- There is risk of fire or electric shock due to dust, water etc.
• Use the correctly rated breaker or fuse.
- There is risk of fire or electric shock.
• Do not modify or extend the power cable. If the power cable or cord has
scratches or skin peeled off or deteriorated then it must be replaced.
- There is risk of fire or electric shock.
• For installation, removal or reinstall , always contact the dealer or an
Authorized Service Center.
- There is risk of fire, electric shock, explosion, or injury.
• Do not install the product on a defective installation stand. Be sure that the
installation area does not deteriorate with age.
- It may cause product to fall.
• Never install the unit on a moving base or a place from where it can fall
down.
- The falling unit can cause damage or injury or even death of a person.
• When the product is soaked (flooded or submerged) in water, contact an
Authorized Service Center for repair before using it again.
- There is risk of fire or electric shock.
• Be sure to check the refrigerant to be used. Please read the label on the
product.
- Incorrect refrigerant can prevent the normal operation of the unit.
• Don't use a power cord, a plug or a loose socket which is damaged.
- Otherwise it may cause a fire or electrical shock.
• Do not touch, operate, or repair the product with wet hands.
- There is risk of electric shock or fire.
• Do not place a heater or other heating appliances near the power cable.
- There is risk of fire and electric shock.
• Do not allow water to run into electric parts. Install the unit away from
water sources.
- There is risk of fire, failure of the product, or electric shock.
• Do not store or use or even allow flammable gas or combustibles near the
product.
- There is risk of fire.
 SAFETY INSTRUCTIONS 7

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• Wiring connections must be secured tightly and the cable should be
routed properly so that there is no force pulling the cable from the
connection terminals.
- Improper or loose connections can cause heat generation or fire.
• Safely dispose off the packing materials. Like screws, nails, batteries,
broken things etc after installation or service and then tear away and throw
away the plastic packaging bags.
- Children may play with them and cause injury.
• Make sure to check that the power device is not dirty, loose or broken and
then turn on the power.
- Dirty, loose or broken power device can cause electric shock or fire.
• In unit the step-up capacitor supplies high voltage electricity to the
electrical components. Be sure to discharge the capacitor completely
before conducting the repair work.
- An charged capacitor can cause electrical shock.
• When installing the unit, use the installation kit provided with the product.
- Otherwise the unit may fall and cause severe injury.
• Be sure to use only those parts which are listed in the service parts list.
Never attempt to modify the equipment.
- The use of inappropriate parts can cause an electrical shock, excessive
heat generation or fire.
• Do not use the product in a tightly closed space for a long time. Perform
ventilation regularly.
- Oxygen deficiency could occur and hence harm your health.
• Do not open the front cover or grille of the product during operation.
(Do not touch the electrostatic filter, if the unit is so equipped.)
- There is risk of physical injury, electric shock, or product failure.
• If strange sounds, smell or smoke comes from product, immediately turn
the breaker off or disconnect the power supply cable.
- There is risk of electric shock or fire.
• Ventilate the product room from time to time when operating it together
with a stove, or heating element etc.
- Oxygen deficiency can occur and hence harm your health.
• Turn the main power off when cleaning or repairing the product.
- There is risk of electric shock.
• Take care to ensure that nobody especially kids could step on or fall onto
the unit.
- This could result in personal injury and product damage.
• Take care to ensure that power cable could not be pulled out or damaged
during operation.
 8 SAFETY INSTRUCTIONS
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- There is risk of fire or electric shock.

• Do not touch any electric part with wet hands. you should be cut power
before touching electric part.
- There is risk of electric shock or fire.
• Do not touch refrigerant pipe and water pipe or any internal parts while the
unit is operating or immediately after operation.
- There is risk of burns or frostbite, personal injury.
• If you touch the pipe or internal parts, you should be wear protection or
wait time to return to normal temperature.
- Otherwise , it may cause burns or frostbite, personal injury.
• Do not touch leaked refrigerant directly.
- There is risk of frostbite.
• Make sure to install mixing valve (field supply). The mixing valve is setting
the water temperature. The hot water temperature maximum values shall
be selected according to the applicable legislation.
• Do not heated to a temperature of more than provided by the product.
- Otherwise, it may cause fire or damage of product.
• This appliance is intended to be used by expert or trained users in shops, in
light industry and on farms, or for commercial use by lay persons.
• Do not step on the unit and do not put anything on it.
It may cause an injury through dropping of the unit or falling down.
• When flammable gas leaks, turn off the gas and and open a window for ventilation
before turn the product on. Do not use the telephone or turn switches on or off.
- There is risk of explosion or fire.
• Use a vacuum pump or Inert (nitrogen) gas when doing leakage test or air
purge. Do not compress air or Oxygen and Do not use Flammable gases.
Otherwise, it may cause fire or explosion.
- There is the risk of death, injury, fire or explosion.
• The appliance shall be stored in a well-ventilated area where the room size
corresponds to the room area as specified for operation.
• The appliance shall be stored in a room without continuously operating
open flames (for example an operating gas appliance) and ignition sources
(for example an operating electric heater).
• The appliance shall be stored so as to prevent mechanical damage from
occurring.
• Any person who is involved with working on or breaking into a refrigerant circuit
should hold a current valid certificate from an industry-accredited assessment
authority, which authorises their competence to handle refrigerants safely in
accordance with an industry recognised assessment specification.
 SAFETY INSTRUCTIONS 9

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• Servicing shall only be performed as recommended by the equipment
manufacturer. Maintenance and repair requiring the assistance of other
skilled personnel shall be carried out under the supervision of the person
competent in the use of flammable refrigerants.
• Keep any required ventilation openings clear of obstruction.
• Ducts connected to an appliance shall not contain an ignition source.
• If anyone other than a licensed professional installs, repairs, or alters
LG Electronics air conditioning products, the warranty is voided.
- All costs associated with repair are then the full responsibility of the owner.

! CAUTION
• Two or more people must lift and transport the product.
- Avoid personal injury.
• Do not install the product where it will be exposed to sea wind (salt spray)
directly.
- It may cause corrosion on the product.
• Keep level even when installing the product.
- To avoid vibration or noise.
• Do not install the product where the noise or hot air from the unit could
damage or disturb the neighborhoods.
- It may cause a problem for your neighbors and hence dispute.
• Always check for gas (refrigerant) leakage after installation or repair of product.
- Low refrigerant levels may cause failure of product.
• Do not use the product for special purposes, such as preserving foods, works
of art, etc. It is a consumer AWHP, not a precision refrigeration system.
- There is risk of damage or loss of property.
• Do not block the inlet or outlet of air flow.
- It may cause product failure.
• Use a soft cloth to clean. Do not use harsh detergents, solvents or
splashing water etc.
- There is risk of fire, electric shock, or damage to the plastic parts of the product.
• Do not step on or put anything on the product.
- There is risk of personal injury and failure of product.
• Do not insert hands or other objects through the air inlet or outlet while the
product is operating.
- There are sharp and moving parts that could cause personal injury.
• Be cautious when unpacking and installing the product.
- Sharp edges could cause injury.
• If the refrigerant gas leaks during the repair, do not touch the leaking refrigerant gas.
- The refrigerant gas can cause frostbite (cold burn).
 10 SAFETY INSTRUCTIONS
ENGLISH

• Do not tilt the unit when removing or uninstalling it.

- The condensed water inside can spill.
• Do not mix air or gas other than the specified refrigerant used in the system.
- If air enters the refrigerant system, an excessively high pressure results,
causing equipment damage or injury.
• If the refrigerant gas leaks during the installation, ventilate the area immediately.
- Otherwise it can be harmful for your health.
• Dismantling the unit, treatment of the refrigerant oil and eventual parts
should be done in accordance with local and national standards.
• Do not expose your skin or kids or plants to the cool or hot air draft.
- This could harm to your health.
• Use a firm stool or ladder when cleaning, maintaining or repairing the
product at an height.
- Be careful and avoid personal injury.
• The hot water may not be available immediately, during disinfection
operation or depending on the amount of hot water.
• During floor heating operation it is important to limit the
minimum/maximum water temperature.
• Servicing shall only be performed as recommended by the equipment
manufacturer. Maintenance and repair requiring the assistance of other
skilled personnel shall be carried out under the supervision of the person
competent in the use of flammable refrigerants.
• In order to avoid a harzard due to inadvertent resetting of the thermal cut-
out, this appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly switched
on and off by the utility.
• Do not install the unit in potentially explosive atmospheres.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.
 PRODUCT INTRODUCTION 11

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PRODUCT INTRODUCTION
Name and function of parts

1 7

OK

5
6
3
4

* The feature may be vary according to the type of model.

1. Unit
2. Remote controller
3. Water out (PT 25A)
4. Water in (PT 25A)
5. Hole for communication (Ø25)
6. Hole for unit power supply (Ø25)
7. Inlet air
8. Outlet air
 12 PRODUCT INTRODUCTION
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Remote controller

Operation display
window

Back button OK On/Off button

Up/Down/Left/Right OK button
button

Operation display window Operation and Settings status display

When you move to the previous stage from the menu’s

Back button
setting stage

Up/down/left/right button When you change the menu’s setting value

OK button When you save the menu’s setting value

On/Off button When you turn ON/OFF the air conditioner

NOTE
• Some functions may not be operated and displayed depending on the product type.
• The actual product can be different from above contents depending upon model type.
• When using simultaneous operation system, whenever press remote controller button,
system will approximately operate after 1~2 minutes.
 DESCRIPTION OF THE OPERATION 13

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DESCRIPTION OF THE OPERATION
Main screen
In the main screen, press [<, >(left/right)] button to select the category to set, and you can
control by pressing [∧,∨ (up/down)] button.

Menu screen
In the main screen, press [<, >(left/right)] button to select the menu and press [OK] button to
move to menu screen.

In the menu screen, press [<, >(left/right)] button to select the category to set, and press [OK]
button to move to the detail screen.
 14 DESCRIPTION OF THE OPERATION
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Setting screen
Select the category to set using [∧,∨(up/down)] button.

In each detail screen of the menu, as in the box in the left

figure, when “<,>” icons are displayed at the same time, you
can immediately apply the setting value by pressing [<,
>(left/right)] button.
※ For the values that can be set in each category, refer to the
detail manual for each function.

In each detail screen of the menu, as in the box in the left

figure, if only “>” icon is displayed, you can move to the detail
setting screen by pressing [>(right) or OK] button.
※ For the values that can be set in each category, refer to the
detail manual for each function.

Popup screen
The toast message is the message displayed at the bottom of the screen when an operation is
turned On/Off or if a function is set / cancelled.
The popup message is mainly displayed when an error occurred in the product.

< Toast message > < Popup message >

 DESCRIPTION OF THE OPERATION 15

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Monitoring (For 3 Series)
In the main screen, you can enter the monitoring screen by pressing [Back] button
In the monitoring screen, you can check the following information,
- The room temperature
- The water inlet / outlet temperature
- The water pump operation

Returning to the screen

In the main screen, after moving to the category by pressing [<, >(left/right)] button, if there is no
remote controller operation, after 10 seconds, it returns to the main screen basic position. (basic
position: indoor temperature display part)
In the screens except the main screen, if there is no remote controller operation for 1 minute, it
moves to the main screen.
 16 DESCRIPTION OF THE OPERATION
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Monitoring (For 4 Series)

In the main screen, you can enter the monitoring screen by pressing [Back] button
In the monitoring screen, you can check the following information,
- The room temperature
- The water inlet / outlet temperature
- The water pump operation
- The water flow rate
- The water pressure
- The solar heat temperature
- The outdoor temperature

OK

Returning to the screen

In the main screen, after moving to the category by pressing [<, >(left/right)] button, if there is no
remote controller operation, after 10 seconds, it returns to the main screen basic position. (basic
position: indoor temperature display part)
In the screens except the main screen, if there is no remote controller operation for 1 minute, it
moves to the main screen.
 OPERATION SETTING 17

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OPERATION SETTING
On / Off
will be turned on or off.
Press the remote controller’s (On/Off) button.
- If the product is in operation, On/Off button will be illuminated.
If the product is in off, On/Off button backlight will be off.

Operation mode
You can easily control the desired operation mode.
In the main screen, press [<,>(left/right)] button to select the operation mode or home leave or
hold category, and press [∧,∨(up/down)] button to set the operation mode.
※Some products may not support some operation modes.

Mode Description
Cool the room to the desired temperature.
Cool Activated when No. 4 ON of indoor unit PCB DIP SW 2 (Refer to installer
setting)
Heat Heats the room to the desired room temperature.
The product automatically provides the appropriate fan speed based on
AI / Auto
the temperature of the room.
 18 OPERATION SETTING
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Cooling operation
Cooling operation’s minimum setting temperature is 5 °C.
• The desired temperature can be controlled in the units of 1 °C.

- Set the desired temperature lower than the water temperature.

- water temperature is displayed on the default screen of the remote controller.
- If the setpoint is set higher than the water temperature, then the unit will remain in the cool
mode but will not begin to cool the water temperature exceeds the setpoint.
- If your unit is operating in cooling mode and you press the [On/Off] button the cooling operation
will shut off.

NOTE
Activated when No. 4 ON of indoor unit PCB DIP SW 2 (Refer to installer setting)

What is 3 minute delay function?

After the cooling stops, when the product is started right away, the reason that the cold
water does not come out is that it is the function to protect the compressor.
The compressor starts after 3 minutes and the cold water comes out.

NOTE
The compressor starts after 3 minutes and the cold water comes out.
In the cooling operation, you can select the desired temperature in the range of 5 °C~27 °C.
The favorable temperature difference between the water inlet temperature and outlet
temperature is 5 °C.
 OPERATION SETTING 19

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Heating operation
The heating operation’s minimum setting temperature is 15 °C.
• The desired temperature can be controlled in the units of 1 °C.

- Set the desired temperature higher than the water temperature.

- Water temperature is displayed on the default screen of the remote controller.
- When the desired temperature is set lower than the water temperature, warm water doesn't
come out.
- If your unit is operating in heating mode and you press the [On/Off] button the heatling
operation will shut off.

NOTE
In the heating operation, you can select the desired temperature in the range of 15 °C~65 °C.
 20 OPERATION SETTING
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AI / Auto operation
This mode is only applied to heating.
In order to save energy and to give highest comfort, setting temperature will follow outside
temperature. If outdoor temperature decreases, heating capacity for the house will increase
automatically in order to keep same room temperature. All parameters will be set by installer
during start-up procedure and will be adapted to the site characteristic.

1. Select AI / Auto mode.

2. Select the desired temperature category

3. Adjust the desired temperature level by press [∧,∨(up/down)] button.

NOTE
Decreasing temperature profile by 3 °C (based on room air temperature)
<Temperature adjust step (unit : °C) >
-5, -4, -3, -2, -1, 0, 1, 2, 3, 4, 5
 Cold Hot 
 TEMPERATURE SETTING 21

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TEMPERATURE SETTING
Controlling desired temperature
You can easily control to the desired temperature.
• In the main screen, press [<, > (left/right)] button to select the desired temperature category,
and press [∧,∨(up/down)] button to set the desired temperature.
- In the cooling, heating, and AI/auto mode, the desired temperature control is possible.

Mode Description
Room Room temperature can be set by using remote sensor's internal temperature
temperature sensor.
Room1 &
Temperature of Room 1 and Room 2 can be set respectively, when 2nd
Room2
circuit option is activated in installer mode.
temperature
If the desired temperature is lower than the water temperature, the heating
Leaving water
is not performed.
temperature
Set the desired temperature higher than the water temperature.

DHW tank
DHW tank temperature setting is available when DHW tank is installed.
temperature
This operation is changed to the temperature sensor only, the inlet
Water inlet
temperature sensor, and temperature control logic is the same as the leaving
temperature
water temperature operation.
Room Room temperature can be set by using remote sensor's internal temperature
temperature + sensor. If the desired temperature is lower than the water temperature, the
Leaving water heating is not performed. Set the desired temperature higher than the water
temperature temperature.

NOTE
The function can be activated according to the installer setting.

NOTE
Room 1 = Circuit 2 = Mixing circuit
Room 2 = Circuit 1 = Direct circuit
 22 TEMPERATURE SETTING
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Select Temperature Sensor

There are 3 sensor options, air only, leaving water only, and air+water in installer mode.
Sensor Locations are not available on all models.

(For 3 Series) (For 4 Series)

 TEMPERATURE SETTING 23

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DHW heating operation
Funtion to set whether or not to use a installed DHW tank

NOTE
• This function is not used when the DHW tank is not installed.
• If you want to know more information, refer function on installation information section.

Quick DHW tank heating

If there is urgent DHW heating demand, Quick DHW Tank Heating mode can be used to reduce
the time to reach target DHW tank temperature by forcibly turning on DHW tank heater.
After reaching target DHW tank temperature or by user’s input to stop, Quick DHW Tank Heating
mode will be finished.

1. Press down [Back] button for a second focused on DHW Heating Operation.
 24 TEMPERATURE SETTING
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View temperature
General mode
You can check the current temperature.
• In the main screen, you can enter the monitoring screen by pressing [Back] button.

(For 3 Series) (For 4 Series)

Mode Description

Room
View room air temperature
temperature

Inlet
View inlet water temperature
temperature

Outlet
View outlet water temperature
temperature

DHW View DHW temperature

temperature (Only displayed when set to DHW heating mode)

View solar thermal system temperature

Solar heat
temperature (Only displayed when set to DHW heating mode and solar thermal heating
mode)

Outdoor
View outdoor temperature
temperature
 TEMPERATURE SETTING 25

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2nd circuit mode

(For 3 Series) (For 4 Series)

Mode Description

Room 1
View room 1 temperature
temperature

Room 2
View room 2 temperature
temperature

Inlet
View inlet water temperature
temperature

Outlet
View outlet water temperature
temperature

DHW View DHW temperature

temperature (Only displayed when set to DHW heating mode)

View solar thermal system temperature

Solar heat
temperature (Only displayed when set to DHW heating mode and solar thermal heating
mode)

Outdoor
View outdoor temperature
temperature
 26 LOCK SETTING
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LOCK SETTING
How to enter Lock setting
• In the menu screen, press [<,>(left/right)] button to select “lock setting” category, and press
[OK] button to move to the lock setting list screen.
• In the lock setting list, if you press [∧,∨(up/down)] button, you can turn on/off the
corresponding lock function.

OK

Lock setting – all, on/off, mode, DHW lock

• It is the function to lock the button operation of the remote controller so that children or other
persons cannot use it without permission.
• It is the function to limit the desired temperature range that can be set in the wired remote controller.

Mode Description
All Lock It locks all button operation of the remote controller.
On/Off Lock It locks the On/Off button operation of the remote controller.
Mode Lock lock It locks the operation mode button operation of the remote controller
DHW Lock lock It locks the DHW On/Off button operation of the remote controller.

NOTE
• DHW lock is not used when the DHW tank is not installed.
• If you want to know more information, refer function on installation information section.

NOTE
In the central controller, when the central control temperature range lock is set, the wired
remote controller’s temperature lock setting is cleared.
The temperature change by external equipment is reflected regardless of the remote
controller temperature range lock.
 TIMER SETTING 27

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TIMER SETTING
Timer entrance and setting method
• In the menu screen, press [<,>(left/right)] button to select the timer category, and press [OK]
button to move to the timer setting list screen.
• In the timer setting list screen, press [∧,∨(up/down)] button to select the timer to set, and
press [OK] button to move to the detail screen.
• After setting the value, when you press [OK] button, the timer is activated.
• After setting the value, if you press [Back] button, the changed value will not be applied.

OK
 28 TIMER SETTING
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Simple Timer
You can easily set the timer in the range of 1~7 hours in the units of 1 hour.

OK

NOTE
If the product operation is On, the easy timer turns off the operation after the corresponding
time.
If the product operation is Off, the easy timer turns on the operation after the corresponding
time.
If the easy timer operation is turned On/Off before the timer operation, the set timer will be
cleared.
 TIMER SETTING 29

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Turn-On Reservation
The product is automatically turned On at the set timer time.

It provides 2 Time formats, 12 Hours(AM/PM) or 24 Hours reference.

NOTE
Even if the Turn-on Reseravation operation is turned On/Off after the setting and before the
timer operation, the set timer is not cleared.
 30 TIMER SETTING
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Turn-Off Reservation
The product is automatically turned Off at the set timer time.

It provides 2 Time formats, 12 Hours(AM/PM) or 24 Hours reference.

NOTE
Even if the Turn-off Reservation operation is turned On/Off after the setting and before the
timer operation, the set timer is not cleared.
 SCHEDULE SETTING 31

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SCHEDULE SETTING
How to enter schedule
• In the menu screen, press [<,>(left/right)] button so select the schedule category, and press
[OK] button to move to the schedule setting list screen.
• In the schedule setting list screen, press [∧,∨(up/down)] button to select the menu to set, and
press [OK] button to move to the detail screen.
• There are 4 options in schedule formula ,depending on product function.
- Room
- Hot water / DHW
- Heater of hot water tank / DHW heater
- DHW recirculation

OK

NOTE
Even though there is a heater of hot water tank schedule option, It cannot be activated in
case of sterilization operation.
 32 SCHEDULE SETTING
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Daily schedule
It is the function that can check the status of the timer (schedule) saved in the remote controller.
• In the schedule list, select the daily schedule status category, and press [OK] button to move to
the detail daily schedule status screen.
• You can use the remote controller’s [<,>(left/right)] button to check the timer information of
other dates.

• You can use the remote controller’s [∧,∨(up/down)] button to check the corresponding date’s
other timer information.

• Select the timer information, and press [OK] button to move to the corresponding timer’s edit
screen.

NOTE
In the daily schedule status screen, even if the timer (schedule) is set, if the corresponding
date is designated as an exception date, the schedule will not be performed.
Less than 5 schedules per day is recommended.
 SCHEDULE SETTING 33

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Schedules & Edit
It is the function that can check the status of the timer (schedule) saved in the remote controller.
• In the schedule list, select the daily schedule status category, and press [OK] button to move to
the daily schedule status detail screen.
• You can use the remote controller’s [<,>(left/right)] button to check other date’s timer
information.

You can check the set

timer’s operation
information (operation
On/Off, operation
mode, desired
temperature), timer
time, period, and day of
week.

• You can edit the saved schedule’s timer information.

- Select the schedule to edit using [∧,∨(up/down)] button, and press [OK] button to move to
the edit screen.

• Select the timer information, and press [OK] button to move to the corresponding timer’s edit
screen.

< If schedule is changed > < If schedule is deleted >

 34 SCHEDULE SETTING
ENGLISH

Schedules & Edit – Add schedule

Description of each stage in Add schedule

Stage 1. Period setting Stage 2. Day of week setting

Stage 3. Time setting Stage 4. Operation setting

Add schedule is completed

In ‘Stage 1’, it sets the period to perform the timer.

In ‘Stage 2’, it sets the day of week to perform the timer.
- You can select ‘Everyday / Weekend / Weekdays / Individual selection’.
In ‘Stage 3’, it sets the start time for the timer.
In ‘Stage 4’, it sets the timer operation information.
- If ‘Stop’ is selected, you cannot set the mode / temperature

When stages 1~4 are completed, along with the message of ‘schedule is added’, it moves to
View and edit schedule screen.
 SCHEDULE SETTING 35

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Exception Day
It is the function to automatically stop the operation on the set timer day.
• In the schedule list, select the exception day category, and press [OK] button to move to the
Exception day designation detail screen.
• In the exception day, you can check, and add/change/delete the exception day information
saved in the remote controller.
- To add an exception day, in the Exception day registration detail screen, designate
year/month/day, and press [OK] button to save the Exception day.
- Select the Exception day to edit using [∧,∨(up/down)] button, and press [OK] button to move
to the edit screen.

- In the exception day edit screen, you can check, delete/change the corresponding exception
day’s setting contents.
- When you change the exception day information, you need to save it after the change.
 36 SCHEDULE SETTING
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DHW Recirculation Schedule (For 4 Series)

It is the function that can check the status of DHW recirculation timer (schedule) saved in the
remote controller.
• In the schedule list, select the DHW recirculation schedule status category, and press [OK]
button to move to the daily schedule status detail screen.

You can check the set

Timer time, period, and day of week.

- DHW recirculation schedule can be set up to 4 times.

• Select the timer information, and press [OK] button to move to the corresponding timer’s edit
screen.

NOTE
This function is not default.
It can be activated, after setting value in installer mode.
 SCHEDULE SETTING 37

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Description of each stage in Add schedule

• Stage 1. Usage setting

- It sets the use of the timer setting.
- Select ‘Use’ to move on the next stage

• Stage 2. Time setting setting

- It sets the period to perform the timer.
- The end time cannot be earlier than the start time.

• Stage 3. Day of week setting

- It sets the day of week to perform the timer.
- You can select ‘Customize / Weekend / Weekday / Everyday’.

NOTE
If you select ‘Not use’ again in stage 1 after completing the schedule setting, the timer does
not work. but the setting value remains, and when selecting ‘Use’ again, the same setting
value can be used.
 38 ENERGY MONITORING SETTING
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ENERGY MONITORING SETTING (For 4 Series)

Energy Monitoring Setting
It is the function that can check the status of energy and power on screen. It calculates power
data to create data for energy monitoring. This function can be activated in installer mode.

OK

OK

If the heater of the unit is used, the heater power can be calculated after setting the heater
information on remote controller

NOTE
The accuracy of the energy monitoring functionality calculated by the product cannot be
guaranteed. This function is not available when using ESS
 ENERGY MONITORING SETTING 39

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Information of Energy Monitoring
It provides useful information on the mount of energy and power during the week/month/year.
Opening “Energy “option, these are presented on screen.

Instantaneous Power

Power/Calorie
The information includes instantaneous power as well as power usage and up to annual trend.
 40 METER INTERFACE SETTING
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METER INTERFACE SETTING

Connection path of meter interface
It is the function that can check the status of energy and power on screen. It collects and
calculates power or calorie data to create data for energy monitoring and energy warning alarm
pop-ups. This function can be activated in installer mode.

(For 3 Series)

(For 4 Series)

OK

There are 2 options, modbus address and unit, in this function. Activating the modbus address
option, you choose one address(B0 or B1) or don’t use. Then, you set the port and specification
in range of 0000.0~9999.9[pulse/kW] as shown in the figure below.
 METER INTERFACE SETTING 41

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Information of meter interface
It provides useful information on the mount of energy and power during the week/month/year.
Opening “Energy “option , these are presented on screen.

Instantaneous Power

Power/Calorie
The information includes instantaneous power as well as power/calorie usage and up to annual
trend .

Energy Setting
In addition, various energy settings are possible as shown below.
Current value reaches to defined target value, It alerts to you on display
 42 FUNCTION SETTING
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FUNCTION SETTING
How to enter function setting
To enter the menu displayed at the bottom, you need to enter the function setting menu as
follows.
• In the menu screen, press [<,>(left/right)] button to select the setting category, and press [OK]
button to move to the setting list.
• In the setting list, select the function setting category, and press [OK] button to move to the
function setting list.

OK
 FUNCTION SETTING 43

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Function setting

Menu Description
It is the function to set the start and end time of the outdoor unit’s
Low Noise Mode Time
low noise mode operation.

Wi-Fi Pairing It is the function to control remotely through network with indoor unit.

If you select (Air + Water) as the temperature control mode, This

Water Temperature
option is activated on screen. It is the function to set target water
Setting
temperature.
It is the function to linkage the boiler of other companies. (this
3nd Party Boiler
function can be activated, after setting every value in installer mode.)
 44 FUNCTION SETTING
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Low Noise Mode Time

It is the function to set the start and end time of the outdoor unit’s low noise mode operation.
• In the function setting list, select the Low Noise Mode Time category, and press [OK] button to
move to the detail screen.
- After setting the start time and the end time, press [OK] button to move to the upper level
list.
- If the start time and the current time are the same, it enters the outdoor unit low noise
operation mode, and in the monitoring screen, ‘in outdoor unit low noise operation mode’
message is displayed.
- If the end time and the current time are the same, the outdoor unit low noise operation mode
is cleared.

OK

NOTE
Low noise mode time setting function can be set only when the installer setting’s outdoor
unit function M/S setting is set to “Master”.
Low noise mode time setting function is only available in some products.

! CAUTION
If the function is not used, please set it to Off.
When you enter the low noise operation, the cooling capacity may be degraded.
 FUNCTION SETTING 45

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Wi-Fi Pairing
It is the function to control remotely through network with indoor unit.

OK
 46 FUNCTION SETTING
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Water Temperature Setting

If you choose air+water temperature control way, this option is listed-up on function setting
display. It is the function to set upper limit of water temperature while controlling the unit based
on room air temperature.

Value Description
Manually setting water target temperature of heating and cooling
Manual
mode
Automatically setting water target temperature depends on seasonal
Auto
auto mode setting

NOTE
This function is not default.
It can be activated, after setting value in installer mode.
It can be different by model.
 FUNCTION SETTING 47

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3nd Party Boiler
NOTE
This function is not default.
It can be activated, after setting value in installer mode.

Function to set whether or not to use a installed 3rd Party function.

If the mode of this function is set to “Manual”, you can set temperature of the boiler and
hysteresis, respectively.

AS shown above, After every setting is completed in installer mode, 3rd party boiler option is
activated in function list.

On/off mode of this option are opened by pushing "<" or ">" button simply and easily.
 48 USER SETTING
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USER SETTING
How to enter user setting
To enter the menu displayed at the bottom, you need to enter the user setting menu as follows.
• Select the setting category, and press [OK] button to move to the setting list.
• Select the user setting category, and press [OK] button to move to the user setting list.

OK

User Setting
• You can set the product user functions.
• Some functions may not be available in some product types.
Menu Description
Language Set the language to be displayed on the remote controller.
Temperature Unit Set the temperature unit displayed on the remote controller.
Screen Saver Timer Adjust the screen Off time of the remote controller.
LCD Brightness In Idle Adjust the remote controller’s screen brightness.
Date Set the date displayed on the remote controller.
Time Set the time displayed on the remote controller.
Summer Time Set the summer time in the remote controller.
Password Set the password to prevent unauthorized change to remote controller settings.
Schedule Initialization /
Initialize all timer settings in the remote controller.
Schedule Reset
Theme Set the theme of the remote controller screen.
System Reboot Restart the remote controller.
 USER SETTING 49

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Language
Set the language to be displayed on the remote controller.
• In the user setting list, select the language category, and press [OK] button to move to the
detail screen.
• After the setting, if you press [OK] button, the setting is saved and moves to the previous
screen.

OK

Language
한국어 English Français
Deutsche Italiano Español
Русский Polski Português
中国 Čeština Türk
Nederlands Românesc ελληνικά
Magyar Български Srpski
Hrvatski Slovenščina Dansk
 50 USER SETTING
ENGLISH

Temperature Unit
Set the temperature unit displayed on the remote controller.
• In the user setting list, select the temperature unit setting category, and press [OK] button to
move to the detail screen.

OK

Celsius
Value
Fahrenheit

! CAUTION
The temperature unit function may not work or work differently in some products.
You cannot set the temperature unit in the slave wired remote controller.
 USER SETTING 51

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Screen Saver Timer
Adjust the screen Off time of the remote controller.
• Select the following setting values using [<,>(left/right)] button.

Value
15 seconds 30 seconds (default) 1 min

! CAUTION
Selecting longer stand by screen will decrease LCD lifespan.

LCD Brightness In Idle

Adjust the remote controller’s screen brightness.
• Select the following setting values using [<,>(left/right)] button.

Value
10 %
0% 20 % 30 %
(default)

! CAUTION
Selecting brighter stand by screen will decrease LCD lifespan.
 52 USER SETTING
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Date
Set the date displayed on the remote controller.
• In the user setting list, select the date category, and press [OK] button to move to the detail
screen.
• After the setting, if you press [OK] button, the setting is saved and moves to the previous
screen.

OK
 USER SETTING 53

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Time
Set the time displayed on the remote controller.
• In the user setting list, select the time category, and press [OK] button to move to the detail
screen.
• After the setting, if you press [OK] button, the setting is saved and moves to the previous
screen.
• In the screen, Time display can be presented in the form of AM / PM or 24 hours standard.

OK
 54 USER SETTING
ENGLISH

Summer Time
Set the daylight savings time dates in the remote controller.
• In the user setting list, select the summer time setting category, and press [OK] button to
move to the detail screen.
- Summer time: The system to advance the time by 1 hour from the spring when the day is
longer and return back in the fall when the day gets shorter.
- When it becomes AM 02:00 on the DST start date, the current time changes to AM 03:00,
and when it becomes AM 02:00 of the DST end date, the current time changes to AM 01:00.

OK
 USER SETTING 55

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Password
Set the password to prevent unauthorized change to remote controller settings.
• Select the user password setting category, and press [OK] button to move to the detail screen.
- If the password is set, when you enter “menu – setting”, you need to input password to
enter the setting list.
- When you forgot the password, you can initialize the password using the installer setting’s
“password initialization”.
The initialized password is “0000”.

OK
 56 USER SETTING
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Schedule Initialization / Schedule Reset

Initialize all timer settings in the remote controller.
• In the user setting list, select the schedule initialization setting category, and press [OK] button
to move to the detail screen.
- Press the check button to initialize the sleep/simple timer, on/off timer, schedule and
exception date in the remote controller.

OK

OK

NOTE
It can be different by model.
 USER SETTING 57

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Theme
Set the theme of the remote controller screen.
• Select either white or black using [<,>(left/right)] button.

Auto return to main screen

Set the auto return mode.
• Select either On or Off using [<,>(left/right)] button.

System Reboot
Restart the remote controller.
• In the user setting list, select the system restart setting category, and press [OK] button to
move to the detail screen.
- In the detail screen, when you press [OK] button, a popup message is displayed, press the
check button, to restart the system.
- For forced reset, press down [On/Off + Back] button for 5 seconds to restart the system.

OK
 58 OVERVIEW OWNER’S SETTINGS
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OVERVIEW OWNER’S SETTINGS

Menu structure
Menu

Lock

All Lock ........................................................................26

On/Off Lock ........................................................................26

Mode Lock ........................................................................26

Timer

Simple Timer ........................................................................28

Turn-On Reservation ........................................................................29

Turn-Off Reservation ........................................................................30

Schedule

Daily Schedule ........................................................................32

Schedules & Edit ........................................................................33

........................................................................34
Schedules & Edit - Add schedule

Energy

Connection path of meter interface ....................................................40

Information of meter interface ....................................................41

Instantaneous Power .........................41

Power/Calorie .........................41

Energy Setting .........................41

Setting

Function

Low Noise Mode Time .........................44

Wi-Fi Pairing .........................45

Water Temperature Setting .........................46

3nd Party Boiler .........................47

 OVERVIEW OWNER’S SETTINGS 59

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User

Language .........................49

Temperature Unit .........................50

Screen Saver Timer .........................51

LCD Brightness In Idle .........................51

Date .........................52

Time .........................53

Summer Time .........................54

Password .........................55

Schedule Initialization .........................56

Theme .........................57

System Reboot .........................57

 60 USING THERMOSTAT
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USING THERMOSTAT
The term "thermostat", which is widely used in this chapter, is a kind of 3rd party accessory.
LG Electronics does not supply thermostat and it should be supplied 3rd party manufacturers.
Room thermostat can be used for easy and convenience control. To utilize thermostat more
efficiently and correctly, this chapter presents information about using thermostat.
When thermostat is interlocked, the subject of Thermo On / Off is limited to the thermostat.

! CAUTION
• Some electro-mechanical type thermostat has internal delay time to protect compressor. In
that case, mode change can takes time more than user's expectation. Please read thermostat
manual carefully if the product does not response quickly.
• Setting temperature range by thermostat can be different with that of the product. The heating
or cooling set temperature should be chosen within the setting temperature range of the
product.

How to use thermostat

To find how to turn on and off, how to set target temperature, how to change operating mode,
etc, please refer thermostat operating manual provided by thermostat manufacturer.
 SERVICE SETTING 61

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SERVICE SETTING
How to enter service setting
To enter the menu displayed at the bottom, you need to enter the service setting menu as
follows.
• In the menu screen, press [<,>(left/right)] button to select the setting category, and press [OK]
button to move to the setting list.
• In the setting list, select the service setting category, and press [OK] button to move to the
service setting list.

OK

Open source license

View the remote controller’s open source license.
• In the service setting list, select the open source license category, and press [OK] button to
move to the detail screen.

OK
 62 EMERGENCY OPERATION
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EMERGENCY OPERATION
• Definition of terms
- Trouble : a problem which can stop system operation, and can be resumed temporally under
limited operation without certificated professional's assist.
- Error : problem which can stop system operation, and can be resumed only after certificated
professional's check.
- Emergency mode : temporary heating operation while system met trouble.

• Objective of introducing 'Trouble'

- Not like airconditioning product, Air-to-Water heat pump is generally operation in whole winter
season without any system stopping.
- If system found some problem, which is not critical to system operating for yielding heating
energy, the system can temporarily continue in emergency mode operation with end user's
decision.

• Classified trouble
- Trouble is classified two levels according to the seriousness of the problem. : Slight trouble and
Heavy trouble
- Slight trouble : Sensor trouble. In most case, this trouble is concerned with sensor problems.
The unit is operating under emergency mode operation(level 1).
- Heavy trouble : Compressor cycle trouble. Emergency mode operation(level 2) is performed by
optional electric heater.
- Option trouble : a problem is found for option operation such as water tank heating. In this
trouble, the troubled option is assumed as if it is not installed at the system.

• Emergency operation level

When the AWHP has any trouble,
(1) If there is not a function to judge possibility of operation : Once an error occurs mainly in
indoor unit, AWHP stops. On the other hand, Remocon allows the product to activate On/ Off
operation.(On : emergency operation)
- Slight / Heavy trouble : Heating Operable only
- Critical trouble : Full stop
- Treatment priority : Critical > Heavy > Slight

(2) If there is a function to judge possibility of operation : Depending on the status of slight /
heavy / critical trouble, pop-up phrase is guided separately on display.
- Slight trouble : Heating/Cooling Operable
- Heavy trouble : Heating Operable only
- Critical trouble : Service center request
- AWHP operates when user pressed OK button on pop-up window.
 EMERGENCY OPERATION 63

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• Duplicated trouble : Option trouble with slight or heavy trouble
- If option trouble is occurred with slight (or heavy) trouble at the same time, the system puts
higher priority to slight (or heavy) trouble and operates as if slight (or heavy) trouble is occurred.
- Therefore, sometimes sanitary water heating can be impossible in emergency operation mode.
When sanitary water is not warming up while emergency operation, please check if sanitary
water sensor and related wiring are all Ok.

• Emergency operation is not automatically restarted after main electricity

power is reset.
- In normal condition, the product operating information is restored and automatically restarted
after main electricity power is reset.
- But in emergency operation, automatic re-start is prohibited to protect the product.
- Therefore, user must restart the product after power reset when emergency operation has
been running.
 64 MAINTENANCE AND SERVICE
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MAINTENANCE AND SERVICE

Maintenance activities
In order to ensure optimal availability of the unit, a number of checks and inspections on the unit
and the field wiring have to be carried out at regular intervals, preferably yearly. This maintenance
should be carried out by your local agreed technician.

When the unit is not going....

! CAUTION
• If the product is not used for long time, we strongly
recommend not to switch off the power supply to the product.
• When the power is applied for the first time, operate the
product after preheating for 2 hours. To protect the unit by
increasing the oil temperature of the compressor.
• If power is not supplied, some special product-protecting
actions (such as water pump anti-locking) will not performed.
 MAINTENANCE AND SERVICE 65

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How to drain remaining water in the product

! CAUTION
If the product is not used for a long period of time with remaining water, there is a risk of
freezing in winter.

Step1 Step1. To drain most of the water out of the

product, remove the water pipes
from the inlet/outlet valve(①, ②).
After draining, reconnect them

① Outlet Valve
② Inlet Valve

Step2. To drain the rest of the water out of

Step2
the product, open the cock(③) of the
drain valve(④) counterclockwise.
After draining, lock it in the opposite
direction to the end.
③ Cock

④ Drain Valve

- To use the product again, you have to refill water in it. Refer to ‘Water Charging’ of ‘Installation’
part in installation manual.
 66 MAINTENANCE AND SERVICE
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Call the service immediately in the following situations

• Anything abnormal such as burning smell, loud noise etc. happen. Stop the unit and turn the
breaker off. Never try to repair by yourself or restart the system in such cases.
• Main power cord is too hot or damaged.
• Error code is generated by self diagnosis.
• Water leaks from unit.
• Any switch, breaker (safety, earth) or fuse fails to work properly.

User must carry routine checkup & cleaning to avoid unit’s poor performance.
In case of special situation, the job must be carried out by the only service person.

! CAUTION
• In the case of water with added brine, the drain valve of shut-off valve must be connected to a
recovery container.
• Do not touch the water stirred with the brine.
• When the brine in the pipe is leaked, do not operate the unit and contact dealer, seller or an
authorized service center.
Eco design requirement
- The information for Eco design is available on the following free access website.
https://www.lg.com/global/support/cedoc/cedoc

[Representative] LG Electronics Inc. Single Point of Contact (EU/UK) & EU Importer :

LG Electronics European Shared Service Center B.V. Krijgsman 1, 1186 DM
Amstelveen, The Netherlands
[Manufacturer] LG Electronics Inc. Changwon 2nd factory 84, Wanam-ro, Seongsan-gu,
Changwon-si, Gyeongsangnam-do, KOREA
[U.K. Importer] LG Electronics U.K. Ltd Velocity 2, Brooklands Drive, Weybridge, KT13 0SL