Download as DOCX, PDF, TXT or read online from Scribd
Download as docx, pdf, or txt
You are on page 1/ 4
LETTER
PRACTICE 8 71 Nguyen Thi Thap Street District 7, Ho Chi Minh City 3 January 2023
63 Le Loi Street District 1 Ho Chi Minh City
Dear Ms Hilda Braid,
Thank you for your letter on 3 January. We appreciate your interest in our bus prepaid card. Last month, after a long time of consideration, we decided to use a prepaid card to minimize the inconvenience for customers when using coins. And we were really delighted when the patrons showed interest in it.
One benefit of this kind of card is it would be 20 cents cheaper than cash payment. In regards to the place to buy the prepaid card as per your queries, you can buy it directly from the main bus terminal or at any news kiosk around the city that you pass by. The expense of each ride for adults is $1.50, and for senior citizens and teenagers aged 10-16 is $1.00. Kids under 10 especially can get a free ride.
On a separate note, once the account has expired, there will be a code sent to your email address, then just enter the code into our app and recharge the money into your account. After that, you can continue to use the card. If there are any problems while using our prepaid card, do not hesitate to contact us via our website at www.cbc.com. We value your contribution to develop strongly.
Thank you once again for being our invaluable companion.
Yours sincerely,
Phuong Linh
PRACTICE 4
Knight Furnishings 22-28 Bradley Street Western-super-Mare Somerset, LY37 6BQ
February 5, 2023
Western Clarion Advertising Department 34 Plant Road Western-super-Mare Somerset, LP22 6MN
Dear Ms Susan Cronin,
I am writing to confirm that we have received your letter about the advertisement we have requested to be placed in the "Western Clarion". Upon reviewing the draft, we have identified a few errors that need to be modified:
Firstly, the correct dates for the sale are from 1st to 8th December, not 4th to 9th as stated, and the end time for each day of the event will be longer, 7 p.m. instead of 5 p.m. This means there will be more time to display the lines of business to attract and fascinate customers. Additionally, we would rather have at least 15% of stock reduction than 10% as in the draft. Regarding the spelling errors, "CANNOT" was misspelled as "CANOT." These minor errors may seem insignificant but sometimes can impact the clarity and professionalism of our advertisement. On a separate note, it would be great if you could ensure that the advertisement is formatted as a block ad occupying one-eighth of a page, as per our preference.
We eagerly anticipate the forthcoming publication of the corrected advertisement. Thank you once again for your attention to detail and commitment to our advertising success. We are looking forward to another collaboration of us.
Thank you for taking the time to contact us. I regret your unfortunate incident with the coupon #MUJ8745 that ran in the national media this month. We have taken a look at the matter and come to a few conclusions to clear up your queries.
Based on our records, you had an application for our four-seater rental service in 3 days on May 19. However, besides the invalid information that you have, I’m afraid it would not be possible to use our discount on the grounds that you have a previous fingerprint via police documents. With regard to your identity, you haven’t shown us any proof to prove that you have never committed an offense as you mentioned in the last email. According to our company policy, people who have convictions are not entitled to book our services.
Alternatively, I acknowledge that you are out of sorts because of the unintentional problem. However, please compose your thoughts and understand that anyone who applies for our service will always be approved when they meet the requirements of our policy, embrace your friends and acquaintances. Once you have your fingerprint expunged from the police records, you will still be eligible to use our services. On a separate note, we are going to run several initiatives within the next few months to enhance customer experience. We will attach the brochure about the conditions to participate. Please consider joining us if you could fit with our terms.
Yours sincerely,
p.p Alan Walker
PRACTICE 4
To: Alan Best
From: Percy Hunter, Marketing Head Subject: Re: Smoking Policy Date: January 12
Dear Mr. Alan Best,
Thank you for informing us about the upcoming smoking policy changes. I really appreciate this and believe that those terms are efficient ways to create a dynamic and professional working environment.
However, there are still some provisions that make company employees intolerable. Introducing such a significant policy change with only a few days before implementing may result in unexpected reactions among our employees. Extending the notice period would provide employees with ample time to prepare for the changes, especially those who have a habit of smoking for many years. It's crucial to ensure that everyone is adequately informed and prepared for these changes to avoid any negative attitude.
Some employees may find it difficult to comply with the policy. To further support our employees, it’s crucial to provide smoking cessation programs and counseling services for anyone who wants to give up the habit of smoking, or designate specific areas where employees can smoke. It is important to ensure that everyone feels supported during this time of change. I’m looking forward to welcoming the opportunity to discuss these concerns further and collaborate on finding the best way forward. Thank you for your attention to this matter.
Yours sincerely,
Percy Hunter Marketing Head
MEMO PRACTICE 4
To: All employees
From: John Wallace Subject: A significant announcement Date: July 22, 2024
Dear all employees,
The flu is coming, it is highly contagious and causes a lot of trouble to many people. I appreciate your endeavor to finish your work during this season. However, some staff are still working despite their ill health, which may cause concern to their co-workers. If you start feeling unwell or have any of the symptoms, it would be better to stay home until you fully recover. Please put your health on priority because only when you are in good health, can you bring invaluable contributions to the company.
Furthermore, if your condition worsens, it's essential to have a health check-up promptly and consider getting flu shots to protect yourself as well as others from contracting the flu virus. Prevention is the key to minimizing the impact of flu season on our workplace. Taking proactive steps to prioritize your health can ultimately benefit the entire team and the business as a whole.
Thank you for your attention to this matter. Hope you all get well soon.
Yours sincerely,
John Wallace
PRACTICE 7
To: All subordinates
From: Phuong Linh, Sales Department Head Subject: Thetfs alarming Date: July 22, 2024
Dear all subordinates,
It has come to our attention that there has been a concerning surge in pickpocketing activities and theft incidents within Winona's premises recently, particularly targeting our valued patrons to discredit our prestige. Our company has been working hard to look for evidence via our surveillance camera around the club. As a company of high integrity, we do not highly appreciate these acts of sabotage and soon bring the suspicious suspects to light.
Please take this matter seriously and prioritize your safety. Remember to heighten your vigilance and keep all your valuable belongings close to you. Once you suspect that your valuables have been stolen, do not hesitate to let us know immediately. We have already reported it to the police and the thief will soon be arrested. Thank you for your cooperation and dedication to maintaining a safe environment at Winona's.
