kills.

If your score is less

6. Problem-Solving Skills

Leading up to the story

f possible, discuss them in Discuss these questions in groups of four or five. The group leader may then present the
answers to the class.

1. What are the different kinds of jewellery shops you are familiar with?
2. Where do the rich and fashionable buy their jewellery?
3. Why are safety measures important for big jewellery shops? What safety measures
do they use?

The look-out man

Read the story by Nicolas Bentley. Then answer the questions that follow.

My name is William Morris (no relation to the famous one; my folks came from
Salford). I shall be fifty-three this year, married, with one daughter (also married), and
I live at Woldingham in Surrey. I am what you call one of the quiet sort, I suppose. My
life may not seem very exciting to some people, but that is the way I like to lead it.
I am fond of reading (there is enough excitement for me in books) and I like painting
(only water colors as yet) and doing odds and ends about the house. So perhaps there
is a bit of the other Morris in me after all; he was fond of doing odd jobs, too.
Although I am such a great reader, I had never thought of writing anything until this
great event in my life happened and I felt I had to record it. So I must ask you to grin
and bear it if my shortcomings as author appear too obvious.
For more than thirty years I have made a study of detective fiction. But I do not read
trash, and Heaven knows, there is enough of that about. Poe and Collins and Gaboriau,
and of course, Holmes, and later on Trent and Dr Thorndyke were what shaped my
taste for detective stories.
And what I call detective stories are ones that deal with real detection, where the
detective is not just a kind of superman but an ordinary one who has nothing but sharp
eyes and common sense to rely on.
Consequently I think I have learned to look more closely at my fellow men than
most people usually do. But it is not out of curiosity; it is for what it can teach you
about human nature in general.
58 English and Soft Skills

After all, it is the same method as bird watchers use, and it seems to me you can tell just to get
as much about a publican as a pelican if you look at him long enough. (Not that I am nothing ab
a frequenter of pubs, because my wife is a total abstainer.) out of a bo
I seldom go in a bus or train or anywhere without learning something about the He a ke
people around me that you might ea ily miss at first glance. I like to study (quite noticed he
unobtrusively, of course) the details and the state of their clothing, their hands and knew nothi
teeth and hair, and their jewellery (if any), and spectacles and fountain pens and so on, them by wa
and what they are reading or carrying, and the way they talk and walk. There w
You cannot make much out of a single fact, of course, but put two facts together and and my wo
you may have enough to hang a man on. part with it
I expect my deductions are quite often wrong. I seldom have any means of proving Not that he
them. But at any rate they keep my imagination more lively than doing crosswords, Finally
and for the interest I get they are a lot more profitable to me than doing the pools, of make up hi
that I am sure. me, and as]
Every day as I come up in the train-I work at Regnier's, the antique jewellers in laid it on tb
Knightsbridge-I sit and look. But I have never had to put my powers of observation I felt qui
to the test, except when we had this trouble in the shop. not in all
We have a very fine stock of old jewellery, but naturally we do not display much of I put do
this, except in the window which is well protected. We carry also a big range of objets came over;
d'art, Faberge and cloisonne articles, small carvings, crystal, jade and so on, and these I had a har
are what we have on show. 'You ha
The only assistants are Miss Susskind and I. (The repairs man works off the 1 will find (
premises.) Mr Regnier only attends special customers and big buyers. 1 held oe
The first thing that I do in the morning is to re-dress the window (we always clear '1 haven
it at night), and on this particular morning I happened to notice a girl looking in the choose fror
window of the undertaker's opposite; though beyond a couple of urns and a photo of What I s
a hearse there cannot have been much to interest a girl, and I remember wondering 1 could coll
about this at the time. Miss Su
The reason I noticed her (I do not usually 'notice' girls; they are all one to me now from behim
a days, except as subjects of disinterested speculation) was because of her overcoat. Susskind al
It was a long yellow coat with big brown checks. And she had long yellow hair as Of cours
well. it as a rule
She was what you would call distinctly an 'arty' type-no hat and low heels, and I it whenMr
should imagine principles that were not much higher, from the general look of her. and for om
1 watched her for a little while, then 1 was interrupted by a customer. He was one ThenMi
of those gum-chewing Americans, but quite quiet in his looks, except for the pattern that he sho
on his tie, which looked more like an accident than a design. 1 should have said he gone quite
was between thirty-five and forty. He had a very smooth-looking pink face and was trap. From
rather a big man. But he t
He came straight in and asked to see some rings. I brought out a couple of trays, Then he bu
 Problem-Solving Skills 59

m to me you can tell just to get some idea of the sort of thing he was after. But I could soon see he knew
ough. (lot that I am nothing about antique jewellery; nor anything else antique, I imagined, unless it came
out of a bottle.
omething about the He asked the price of several rings and picked up two or three-it was then I
I like to study (quite noticed he was completely left-handed-and looked at them. But you could tell he
mg, their hands and knew nothing whatever about stones or settings. The only thing he seemed to judge
untainpens and so on, them by was the price.
walk. There was one ring, early seventeenth century, diamonds and rubies in a floral motif,
two facts together and and my word, it was a beauty! Mr Regnier was so fond of it he did not really want to
part with it, so had put a fancy price on it. It was too fancy for this American, anyway.
any means of proving Not that he could tell the finer rings from those not absolutely of the first water.
Ian doing crosswords, Finally there were three trays on the counter in front of him, and he still could not
an doing the pools, of make up his mind. Then he spotted a fourth tray in the safe, which was open just behind
me, and asked if he could see that, too. So I got it out for him. But even before I had
e antique jewellers in laid it on the counter I spotted that the diamond and ruby floral pattern had walked.
powers of observation I felt quite stunned-and embarrassed. It had never, never happened to me before,
not in all my seventeen years, that anything in my charge at the shop had vanished.
do not display much of I put down the tray and I made a signal to Miss Susskind with my eyebrows. She
o a big range of objets came over and when she was close enough to bear witness I said to the customer-and
de and so on, and these I had a hard job to keep my voice steady:
'You have decided on the floral ring, have you, sir? If you will just let me have it,
rs man works off the I will find a box for it .. .'
buyers. I held out my hand. The American said (I remember exactly his words):
indow(we always clear 'I haven't decided anything. Why, I just want to pick a couple or so for my wife to
Icea girl looking in the choose from. Then I'll have her corne in later on.'
. of urns and a photo of What I said exactly I do not now recall, except that it was something to gain time so
I remember wondering I could collect myself. I am seldom at my best taken unawares.
Miss Susskind (she is no fool) slipped off at once to fetch Mr Regnier. I carne round
are all one to me now from behind the counter and began looking everywhere, so did the customer, and Miss
cause of her overcoat. Susskind and Mr Regnier, too, when they carne in.
d long yellow hair as Of course, Mr Regnier was in a state. He is rather an excitable man, but overcomes
it as a rule because he places high premium on his dignity. The American did not like
at and low heels, and I it when Mr Regnier began to warm up (no accusations, of course; that would never do)
general look of her. and for one minute I thought that things looked like getting rather ugly.
customer. He was one Then Miss Susskind (why she of all people should think of it I do not know) suggested
except for the pattern that he should look in his turn-ups. Instead, he looked at her, very hard. His face had
I should have said he gone quite red, so it seemed to me, he had left off chewing and his jaw was set like a
mg pink face and was trap. From his expression he would like to have caught Miss Susskind's leg in it.
But he bent down and felt all round his turn-ups all the same without any result.
out a couple of trays, Then he burst out laughing.
60 English and Soft Skills

Sense of humour is not my strong point, I realise that, but even I could see that at 'One moment
this moment Miss Susskind on all-fours was legitimate food for a smile. of course, quite
Then the American said: 'Why, darn't it, I guess you think I've purloined it or to press the ala
something! ' through I had to
Of course, faced with such a statement Mr Regnier had to demur. He got up off the She did stop
carpet and asked the customer very politely, to step into the office. counter, stood t)
There (he told me afterwards) he put it quite straight to him, while he did not for I came round
one moment suspect him of theft, he must, for insurance purposes, satisfy himself that either of us. So
the ring had not accidentally got into any crease or cranny of his clothing. the matter will b
It appears that the customer was quite good-natured and understanding about it, or the alarm.'
seemed to be, and stripped right down for Mr Regnier, even to his socks and shoes. Miss Susskin
But there was not a trace of the ring anywhere. anyway.
Miss Susskind and I went on looking for it meanwhile, not that I was in very high The girl had ~
hopes. It had gone so swiftly and suddenly I could not help but feel suspicious. I knew I had to 1
While we were still looking another customer came in. And who she be but the girl ring and ran str
I had seen not ten minutes since, looking into the undertaker's window. There was no And at that ve
reason really why I should have felt surprise, but I did feel it was a coincidence. customer fully dj
Close-to there were several little tell-tale things, her hair and her gloves and bag, The customer
which all looked just a little bit on the shabby side, nothing noticeable really. She was a joke to him. Bu
quite a lady. It is very seldom we get in anybody who looks even at all worn at the smiles.
edges, if you follow; and ten to one, if they do, they want to sell, not to buy. Then I opened
The girl pulled off her glove and took out a little tissue paper packet from her bag Regnier's face, 1
and laid it on the counter. (I at once noticed her fingers; unusually short for a woman; American go fiy~
no wedding ring; nails carelessly varnished; and a split seam in the forefinger of the right Well, of cour
glove.) First of all, we
I undid the packet, and in it there was a cheap paste bracelet. flashy and more 1
She said to me: 'Could you mend this for me? The clasp seems to have broken.' line. He had no u
I said: 'I am sorry, madam, we do not do repairs.' (And nor do we, not that sort Most people w.
of junk.) the sort of things
She hesitated, as though not sure what to do next. Then she just shrugged and said, that I had actually
'Thank you.' And then-it was very clever the way she did it-her bag just sort of have come to us?
accidentally touched the tissue paper, and it slipped off my side of the counter. Second point:
As I stooped down to pick it up, I had what I can only regard as a revelation. an undertaker's?
Everything seemed suddenly clear to me, as though the various bits of a wire puzzle customer at all.)
had suddenly slipped into their right places and solved the puzzle for me. Either one is iJ
I say everything was clear, but was it? I was certainly not very clear about how to room for doubt ir
act. At all costs I knew Mr Regnier would want no scene in the shop. So what was th
My heart really was in my mouth as I rose up slowly from behind that counter, and was clear to me;
no doubt I looked it. I wrapped the bracelet up in the tissue-paper and handed it back. us, why dally in f
The girl put it in her bag, and as she turned to go I said to her: And then the cl
 Problem-Solving Skills 61

I ould ee that at 'One moment, please.' But she acted as if she had not heard. So I said quickly, but,
mile. of course, quite politely: 'Excuse me, madam, if you do not stop, I shall be compelled
I' e purloined it or to press the alarm and that door in front of you will be locked automatically. ' Half-way
through I had to swallow. I was so very strung up.
He got up off the She did stop then, but she did not turn round. Miss Susskind, behind the other
e counter, stood there like Lot's wife with glasses on.
while he did not for I came round to the girl and I said: 'We do not want any unpleasantness, madam,
, atisfy him elf that either of us. So if you will just hand over the ring in your left hand overcoat pocket
clothing, the matter will be settled so far as we are concerned. If not, Miss Susskind will press
r tanding about it, or the alarm. '
lu sock and shoes. Miss Susskind nodded when I said this. I could see she was keen to press it
anyway.
t I was in very high The girl had gone very pale. I really felt almost sorry for her for the moment, but
eel suspicious. I knew I had to be firm. She looked at me very frightened, then she handed over the
ho she be but the girl ring and ran straight out of the shop.
indow. There was no And at that very minute Mr Regnier carne back out of the office with the American
a coincidence. customer fully dressed.
her gloves and bag, The customer was looking all smiles, as though the whole episode was more or less
eable really. She was a joke to him. But it was by no means a joke to Mr Regnier. He was all apologies, not
en at all worn at the smiles.
I, not to buy. Then I opened my hand and showed them the ring, and you should have seen Mr
packet from her bag Regnier's face, what with seeing his precious ring once more and then seeing the
. hort for a woman; American go flying out of the shop as though a stone from a catapult.
forefingerof the right Well, of course, Mr Regnier wondered how on earth I had done it, so I explained.
First of all, we very seldom get any customers like this type of American. Something
flashy and more modernistic than our style of jewellery would have been more in his
to have broken. ' line. He had no taste and what often goes with it-no idea what he really wanted.
r do we, not that sort Most people who corne to us corne because they know that at Regnier's you can get
the sort of things you cannot just pick up anywhere. So query No. one in my mind (not
u t hrugged and said, that I had actually got any suspicions up to that moment) was why on earth should they
her bag just sort of have corne to us?
of the counter. Second point: this was about the girl. Why should anyone hang about in front of
gard as a revelation. an undertaker's? (Of course, at this stage I did not relate the girl with the American
bit of a wire puzzle customer at all.)
for me. Either one is in need of an undertaker or one is not. It is not a matter that leaves
ry clear about how to room for doubtin the mind of the ordinary citizen.
hop. So what was this girl doing hanging about in front of the undertaker's? The answer
hind that counter, and was clear to me; she was killing time. But what for? If her intention was to come to
r and handed it back. us, why dally in front of an undertaker's?
And then the cheap-looking thing she had brought in for repair. She looked as if she
62 English and Soft Skills

knew what was what, and she was a lady all right. She must have known very well we 3. Who are his
are not the kind of business that does cheap repairs. All this passed through my mind 4. Why is he i
as I looked at her bracelet. 5. Why does h
Point three was this: there was nothing left-handed about her, I had noticed that. 6. What is the
Yet it was the left-hand glove she had pulled off when she came in, though she had 7. How does h
undone the tissue-paper packet with her right. It was at the small counter, and really 8. How does
this counter is only wide enough for one person to stand at conveniently. problem?
The last thing I remembered, as I bent down to pick up the tissue paper, was seeing
this girl's left hand at just about the spot where the American had placed his-of Understan
course, he was truly left-handed-after I had taken the tray of rings from the safe.
And finally, there was one thing more that had stuck in my mind; it stuck rather far The people in t
back till the critical moment came. table with the c
When we had all been crawling about on the carpet, and the American customer Characters
looked so cross at Miss Susskind, I remembered noticing he had stopped chewing his
1. William Mo
gum. Well, you do not just spit gum out on the carpet, even if you are the type of
person he was.
2. Mr Regnier
And he had not moved a foot either way from where he was standing, so ipso 3. Miss Susski
facto he must have disposed of the gum somewhere within reach, because there was 4. The America
no wastepaper basket, nothing, nowhere, he could have got rid of it without one of
5. The girl
us would have noticed-except right underneath the ledge of the counter. And that is
where I looked for the gum, and where I found it just as the girl was about to go out Vocabular
of the shop. And there was the mark on it as clean as a die where the ring had been
pressed into it. Meanings in
It is funny thing the way different people get differently affected by the same
Look up a dictio
things. Mr. Regnier was in such a state, angry, yet most grateful to me,-I really felt
used in the con
quite touched-that he could hardly speak when I told him how the whole thing had
happened. Words an
Miss Susskind does not speak much anyway, except to say 'tck, tck,' which she says 1. publican
a hundred times a day if she says it once. And that is exactly what she said.
2. unobtrusi
I suppose I ought to be ashamed to admit it, a man of my age, but when I had
finished explaining to Mr Regnier, not only were my hands wringing wet, but I could
3. antique
not stop myself quivering all over for quite a while afterwards. Why?
4. undertaker
5. urn
Nicolas Bentley 6. hearse
7. disinterest
Understanding the story 8. speculatioi
9. arty
Answer the following questions. Later you may discuss your answers in the class. 10. in a state
11. turn-ups
1. Where does William Morris work and what job does he do?
12. purloined
2. What are his hobbies?
13. demur
 Problem-Solving Skills 63

e known very well we 3. Who are his favorite writers?

pas ed through my mind 4. Why is he interested in detective fiction?
5. Why does he observe people whenever he travels?
t her, I had noticed that. 6. What is the problem that he faces in his workplace?
ame in, though she had 7. How does his reading help him in solving the problem at the store?
mall counter, and really 8. How does he work closely with Miss Susskind and Mr Reginer to solve the
onveniently. problem?
tis ue paper, was seeing
rican had placed his-of Understanding people
f rings from the safe.
mind; it stuck rather far The people in the story have certain special aspects to their characters. Complete the
table with the character traits of each person.
the American customer Characters Character traits
had stopped chewing his
1. William Morris
en if you are the type of
2. Mr Regnier
3. Miss Susskind
e was standing, so ipso
4. The American
reach, because there was
5. The girl
t rid of it without one of
f the counter. And that is
girl was about to go out Vocabulary development
where the ring had been
Meanings in context
tJy affected by the same
Look up a dictionary and find the meanings of the words and phrases below, as they are
ateful to me,-I really felt
used in the context of the story.
how the whole thing had
Words and phrases Meanings
'tck, tck,' which she says
1. publican
y what she said.
2. unobtrusively
my age, but when I had
3. antique
wringing wet, but I could
4. undertaker
rds. Why?
5. urn
Nicolas Bentley 6. hearse
7. disinterested
8. speculation
9. arty
answers in the class. 10. in a state
11. turn-ups
do? 12. purloined
13. demur
64 English and Soft Skills

Look up 0 dicti
14. cranny
story. They ho
15. revelation
16. strung up Phrasal v
17. critical moment
1. work off
18. ledge
2. part with
3. make up
Prepositions
4. slip off
Look at these words. They belong to a group of words called prepositions. 5. warm up
6. look for
to, from, with, at, in, of, for, about, after, until 7. look into
Prepositions are words placed before a noun or pronoun to indicate its relation to some 8. pull off
other word in a sentence. 9. stoop do
For example, in the following phrases, the prepositions are placed before nouns or 10. pick up
11. wrap up
pronouns.
12. hand over
to Morris, from Salford, with one daughter, at Woldingham, in Surrey, of the sort, 13. dispose of
to some people 14. get rid of
Make a list of at least twenty prepositions. Then fill in the blanks with suitable prepositions Rewrite the fol
and complete the following passages. verbs.

1. Joe Larrabee came the Middle West. He was a genius . 1. If you wat~
painting. As a child six, he drew a picture the town pump 2. The Ameri
. . . . . . . . . . . .. an important citizen passing it a hurry. This effort was 3. Morris eX!I
framed and hung the drugstore window. . . . . . . . .. twenty he left 4. Morris kep.
............. New York a flowing necktie and a small capital. 5. The lady n
2. Although Mr McMaster had lived Amazonas nearly sixty 6. The Sub-In
years, no one but a few families Shiriana Indians was aware . 7. At first, he
his existence. His house stood a small savanna, a little patch . 8. He stored t
sand and grass three miles or so wide, bounded all sides . 9. He gave it
forest. Mr McMaster owned a small herd cattle, a plantation . 10. The thief, t
cassava and some banana and mango trees.
Fixed expres
Phrasal verbs
Here are some
Look at the following word groups, which are known as phrasal verbs. understand how

deal with, rely on, look at, make out, come up 1. after all

These word groups are formed by a verb and a preposition or an adverb. Taken
together, the word group has a different meaning from that of the individual words
that make up the group.
 Problem-Solving Skills 65

Look up a dictionary and find the meanings of these phrasal verbs as they are used in the
story. They have been italicised in the story so that you can find them easily.

Phrasal verbs Meanings

1. work off
2. part with
3. make up
4. slip off
mons. 5. warm up
6. look for
7. look into
It relation to some
8. pull off
9. stoop down
10. pick up
11. wrap up
12. hand over
13. dispose of
14. get rid of

suitable prepositions Rewrite the following sentences by replacing the verbs in italics with suitable phrasal
verbs.

genius . 1. If you watch birds carefully, you can soon recognize different species.
..... the town pump 2. The American could not decide which ring he wanted to buy .
I). This effort was 3. Morris extended his hand to the American.
..... twenty he left 4. Morris kept the tray on the table.
II capital. 5. The lady removed her glove.
....... nearly sixty 6. The Sub-Inspector examined the case seriously .
as aware . 7. At first, he could not understand anything about the case.
ittle patch . 8. He stored the file safely.
all sides . 9. He gave it to a special officer.
lantation . 10. The thief, however, escaped.

Fixed expressions

Here are some idiomatic expressions that are used in the story. Read the story to
verbs. understand how they are used. Then use them in sentences of your own.

1. after all 2. at any rate 3. all the same 4. first of all 5. at first glance

r an adverb. Taken
the individual words
66 English and Soft Skills

Thinking about soft skills language?

class.
Work in pairs and discuss these questions.
a. Every (
1. What qualities should one possess in order to solve problems? b. God he
2. What are some of the steps involved in problem solving? c. There i
3. What are the characteristics of an effective solution? d. Where
e. Necessl
Problem-solving skills from the story f. The sq
g. When)
According to the dictionary a problem is a situation, person, or thing that needs to be
meet it
dealt with or solved. We cannot ignore problems. We have to find the best possible h. There a
solutions to problems in order to do well at work and live a good life.
Think about the life of the main character in the story, William Morris. He is 53 2. These prov
are willing I
years old, happily married and has a daughter who is also married. He has a reasonably
discussing I
good job and is contented with his work. But one day he faces a serious problem. An
American who visits the shop in which Morris works, attempts to lift a valuable ring
with the help of a lady. Cleverly and courageously, Morris is able to solve the problem
Soft skills
and restores the ring to his employer.
What skills does he possess? He reads widely and observes people wherever he Work in groups
goes. He is therefore able to develop his powers of observation and deduction. When
1. In the coni
the theft occurs, he infers from the sequence of events, how the ring must have been
taken away by the lady. missing froi
William Morris has both interpersonal and intellectual acumen. He has a good you do in s1
relationship with his coworker, Miss Susskind and his employer, Mr Regnier. They 2. How does e
understand each other and cooperate effectively to solve the problem of the theft. a. attendin
There is much that we can learn from the story. If we apply our mind and heart to in your
a problem we can always find workable solutions. We need courage, calmness, and b. reading
presence of mind to tackle problems. c. develop

Activity Real life ex

Work in groups of four or five. Think of stories from the Mahabharata and the
You may have
Ramayana. The manner in which the mythic heroes solved the problems they faced,
Write a paragra
can help you understand how to deal with problems. Each of you can recount an
episode from these epics that highlight problem-solving skills.
Self-assess
Proverbs on problem-solving skills Read the followil
answer is NO, w
1. Read the following proverbs from various countries about the importance of solving
problems. Can you add a few more proverbs from your mother tongue or any other
 Problem-Solving Skills 67

language? Which proverb do you like the most? Why? Share your views with the
class.

a. Every cloud has a silver lining.

b. God helps those who help themselves.
c. There is no use crying over spilt milk.
d. Where there is a will there is a way.
e. Necessity is the mother of invention.
f. The squeaky wheel gets the grease.
g. When you see an arrow that is not going to miss you, throw out your chest and
meet it head on.
h. There are no cakes without work.

orri . He i 53 2. These proverbs point to the fact that every problem has a solution provided we
ha a reasonably are willing to work hard to find a solution. Write a paragraph of about 150 words
discussing the skills required to solve problems effectively.
u problem. An
ft a valuable ring
lve the problem
Soft skills at the workplace
pie wherever he Work in groups and discuss the following situations.
deduction. When
mu t have been 1. In the course of your life as an employee, you may find that something goes
missing from your custody. You are responsible for what has been lost. What will
He has a good you do in such a situation?
r Regnier. They 2. How does each of these help you in solving problems?
of the theft. a. attending workshops and seminars to keep you up to date with developments
mind and heart to in your area of work
ge, calmness, and b. reading literature relevant to your industry
c. developing sharp observation skills

Reallife experience
abharata and the
You may have known or heard about an attempted theft in a jeweUery showroom.
blem they faced,
Write a paragraph in about 150 words on how the stolen jeweUery was recovered.
u can recount an

Self-assessment
Read the following 'yes' or 'no' questions carefully. If your answer is YES, write 1. If your
answer is NO, write O.
portance of solving
ongue or any other
68 English and Soft Skills

Questions lor 0
1. Do you assess situations and identify problems?
2. Do you seek different points of view and evaluate them based on
facts?
3. Do you recognize the human, interpersonal, technical, scientific,
and mathematical dimensions of a problem?
4. Do you identify the root cause of a problem?
5. Do you explore possible solutions creatively and innovatively? Leading
6. Do you readily use science, technology, and mathematics as a way
to think, gain and share knowledge, solve problems and make Discuss these
answers to th~
decisions?
7. Do you evaluate solutions to make recommendations or decisions? 1. What is a
8. Do you implement solutions? 2 . Accordinj
9. Do you check to see if a solution works, and act 3. When wo
on opportunities for improvement?
10. Do you extract the maximum information from facts?
11. Do you collect information from more than one source?
12. Do you look for a pattern in the facts you collect? Read the story
13. Do you understand events and their relationships in time?
14. Do you have the ability to organise information properly? On a time it hi
15. Do you give logical reasons for opinions? disappeared w
16. Do you relate information to possible outcomes? that the ill-fate
17. Do you plan future actions? lighthouse stor
18. Do you regulate and plan your responses? likely as his b(
19. Do you have the confidence to fail? keeper had bee
20. Do you understand the importance of the process as well as possible, since
the outcome in problem solving? as for vessels I
and banks. An
If your score is between 15-20, you have excellent problem solving skills. If your score especially with
is less than 15, you have to improve your problem solving skills. of the tropics,
vessels is the li,
Further reading The task oft
and this task w
Here are three collections of stories by Nicolas Bentley. Read the stories and if possible, man within twe
discuss them in the class. possible, of cou
candidates. Life
1. The Tongue-Tied Canary
of the South, wh
2. How Can You Bear To be Human?
is almost a prisc
3. Trent's Few Cases

* A stereotype wI