WRAY - MSA - Gifting (500) + UGC (240) + Ads - WL - 6 Months
WRAY - MSA - Gifting (500) + UGC (240) + Ads - WL - 6 Months
WRAY - MSA - Gifting (500) + UGC (240) + Ads - WL - 6 Months
Date: 2023-09-27
WRY/DTC 2023/09/27
For good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged by both parties to this Agreement,
“BM Digital” shall perform marketing services for “Client” set forth on the Cover Page under the following terms and conditions:
1 - Services
The specific services and scope of services to be provided by BM Digital to the Client hereunder (the “Services”) are more fully
described on the applicable Statements of Work (collectively, the “Statements of Work”, and each individually, a “Statement of Work”)
attached as exhibits to this Agreement. Each Statement of Work provides (a) a description of the Services, (b) the schedule for
providing the Services, (c) the Fees (as defined below) for such Services, (d) the effective date of such Statement of Work, (e) the term
over which the Services will be provided, (f) a description of the Client’s obligations regarding the Services, and (g) any additional
agreements between the Client and BM Digital regarding the Services that are not otherwise agreed to in this Agreement. The results of
the Services are referred to in this Agreement as the “Deliverable(s).” For each new project, BM Digital and the Client will execute a new
Statement of Work which will expressly set forth the applicable services to be performed in connection therewith. All such Statements
of Work are subject to the terms of this Agreement which are incorporated therein by reference. If there is a direct conflict between any
Statement of Work and this Agreement, this Agreement will prevail; provided, however, that if such conflict is related to any of Sections
2, 4, 6, 9, 10 11, 12, and/or 13, the Statement of Work will prevail for such Sections.
The Client shall: (a) cooperate with BM Digital in its performance of the Services and provide access to the Client’s digital presence,
social media pages, advertising accounts, website, software, employees, contractors as required to enable BM Digital to provide the
Services; and (b) take all steps necessary, including obtaining any required licenses or consents, to prevent the Client-caused delays in
BM Digital’s provision of the Services.
2 - Deliverables
2.1 - Deliverables
Unless otherwise specified in the Statement of Work, the Client acknowledges and agrees that any production milestones specified in
the Statement of Work are estimates only and that amendments to the milestones may become necessary or advisable during
development of the Deliverables. All such changes and amendments will be effective upon approval by the Client which will not be
unreasonably withheld or delayed.
2.2 - Approval
The Client shall designate on the Cover Page of this Agreement one of its employees or agents to serve as its primary contact with
respect to this Agreement and to act as its authorized representative with respect to matters pertaining to this Agreement (the
“Designated Contact”), with such designation to remain in force unless and until a successor Designated Contact is appointed (with
reasonable notice to BM Digital).The Client shall require that the Designated Contact respond promptly to any reasonable requests from
BM Digital for instructions, information, or approvals required by BM Digital to provide the Services. The Client represents that the
Designated Contact has complete authority to make decisions on behalf of the Client with respect to the Deliverables and the Services,
including, without limitation, approval of interim Deliverables.
2.4 - Compliance
The Client assumes full and sole responsibility for ensuring that each Deliverable’s (a) content, and (b) use by the Client and its officers,
directors, employees, agents and advisors is at all times in compliance with all applicable laws and regulations and does not violate the
rights of any third parties.
3 - Term
The term of this Agreement (the “Term”) will commence on the Effective Date and will continue thereafter until the completion of the
Services under all Statements of Work (including the Initial Term and any applicable Renewal Term(s) of each), unless and until sooner
terminated in accordance with Section 5 of this Agreement.
4 - Payment
In consideration of the provision of the Services by BM Digital and the rights granted to the Client under this Agreement, the Client shall
pay the fees set out in the applicable Statement of Work (the “Fee”). Services shall be provided by BM Digital either (a) on a time and
materials basis, or (b) on a fixed price basis, as specified in the applicable Statement of Work. The estimated cost shown on the
Statement of Work is based upon the schedule and Services described in the Statement of Work.
Unless otherwise set forth in the applicable Statement of Work or approved in writing by the Client, all costs and expenses incurred by
BM Digital in providing the Services and/or the Deliverables shall be the responsibility of BM Digital.
4.3 - Taxes
The Client shall pay all domestic and foreign taxes, except BM Digital’s income taxes, but including excise, custom, duty, shipping,
insurance and related charges for any product or service under this Agreement.
This Agreement will commence on the Effective Date and shall last for a period of six (6) months (the “Initial Term”) or until completion
of the Services under all Statements of Work. Thereafter, this Agreement shall automatically renew every six (6) months for another six
(6) month term (the “Renewal Term”). In order to terminate prior to automatic renewal, either party must give written notice to the
counterparty at least thirty (30) days prior to the end of the Agreement term.
After the Initial Term, either party may terminate this Agreement for any reason, or no reason at all, upon thirty (30) calendar days’
notice (the “Effective Termination Date”). The Client shall be liable for all fees set forth herein through the Effective Termination Date.
Either party shall have the right to terminate this Agreement for cause (“Cause”), effective upon written notice to the other party (the
“Defaulting Party”), in the event that the Defaulting Party is subject to any of the below:
• materially breaches this Agreement and such breach is incapable of cure, or with respect to a material breach capable of cure,
the Defaulting Party does not cure such breach within ten (10) business days after receipt of written notice thereof;
• becomes insolvent or admits its inability to pay its debts generally as they become due;
• is dissolved or liquidated or takes any corporate action for such purpose;
Should Client decide to terminate this contract and prevent auto-renewal, all monies owed to BM Digital by Client for services performed
over the duration of this contract will be due to BM Digital in a final invoice at the end of this contract.
In the event that the Client terminates this Agreement during the Initial Term for any reason other than a breach of this Agreement by
BM Digital, all fees due under Section 4 of this Agreement for the Initial Term shall remain due and payable to BM Digital. In the event
that the Client terminates this Agreement after the Initial Term, Client shall be liable for all compensation due under this Agreement
through the Effective Termination Date.
Any extension of the Agreement shall be made by concluding an Annex hereto.
In the event that the Closed Partnership KPI or the ROI Improvement KPI outlined in the Statements of Work (SOW) is not achieved
within the period of six (6) months from the Effective Date, BM Digital shall continue to work towards the achievement of the agreed
upon deliverables, free of charge. The Client shall be obligated to pay for the services performed during the period of six (6) months
from the Effective Date without delay. In the event that the Client does not pay the invoices within one (1) week of receipt, BM Digital
shall have the right to cease work on the Client's account until all payments are made. Results Guarantee is dependent on Client
providing BM Digital swift approvals, access to internal analytics platforms like Google Analytics and Shopify, and implementation of
Refersion for affiliate tracking.
BM Digital is providing services “AS IS”, and disclaims any and all warranties, express or implied. THERE ARE NO OTHER WARRANTIES,
EXPRESS OR IMPLIED, EXCEPT THOSE EXPRESSLY SET FORTH HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR ANY CLAIM OR DEMAND OF THE
OTHER PARTY MADE DIRECTLY OR AS A RESULT OF THIRD PARTY CLAIMS FOR LOST PROFITS OR FOR INDIRECT, SPECIAL OR
CONSEQUENTIAL DAMAGES. Except for the infringement indemnity in Section 9, BM Digital shall not be liable to the Client for more
than the amount received from the Client for performance of the Statement of Work.
9 - Indemnification
Each party (in such capacity, an “Indemnifying Party”) will, at its expense, defend, indemnify and hold the other party (in such capacity,
an “Indemnified Party”) harmless from any claim, demand, damage, penalty that any materials an Indemnifying Party delivers to an
Indemnified Party to be used in the Services (and for the Client any Deliverables) hereunder infringes the copyright, patent, trademark,
trade secret or other intellectual property right of a third party. Such indemnity will not apply to any portions of the Deliverables that are
provided by the Indemnified Party or to any portions of the Deliverables provided by the Indemnifying Party that are modified by the
10 - Confidentiality
If the parties have entered into a separate mutual confidentiality and non-disclosure agreement (an “NDA”), then as between the NDA
and this Section 10, the provisions that afford the disclosing party the greatest protection shall apply. The Client and BM Digital hereby
agree that they may provide each other with Confidential Information during the Term of this Agreement. For purposes of this
Agreement, the term “Confidential Information” means all information, material and data of the disclosing party relating to past, present
or future business affairs, including without limitation, customer lists, business plans, marketing plans and designs, bids and pricing
information, software, know how, tools and techniques, research, development, equipment, sales information, products, pricing
information, trade secrets, business plans, financial information, marketing methods and plans, customers, operations and systems
which (i) is labeled or designated in writing as confidential or proprietary, (ii) the party receiving the information is advised is proprietary
or confidential, or (iii) in view of the nature of such information and/or the circumstances of its disclosure, the party receiving the
information knows or reasonably should know is confidential or proprietary. Confidential Information does not include information that
is generally known and published through no fault of the party receiving the information or that has been learned from a third party
entitled to disclose the information or was already known by the party to whom the information was disclosed or was developed by one
of the parties without the use or reference to the Confidential Information of the other party.
Each party hereby agrees that it will use reasonable precautions to assure that the Confidential Information is protected and not
disclosed to unauthorized third parties and that it will not use the other’s Confidential Information for its own purposes or the purposes
of third parties without the prior written permission of the other party. Each party shall safeguard disclosure of such Confidential
Information to the same extent as with its own Confidential Information. At the written request of the party that disclosed the
Confidential Information, the other party shall promptly return or destroy the applicable Confidential Information in its possession or
under its control provided, that a back-up copy of such Confidential Information may be retained as required, and to the extent required,
by law, rule, regulation or internal compliance policies, which retained Confidential Information shall continue to be subject to the
provisions of this Section 10.
Except as set forth in Section 10, the Client is, and shall be, the sole and exclusive owner of all right, title, and interest in and to all
Deliverables, documents, work product, computer programs, source code, software products or system design specifications reduced
to writing or other tangible form, and other materials that are delivered to the Client under this Agreement, including any items identified
as such in the Statement of Work (collectively, the “Work Product”), including all patents, copyrights, trademarks, trade secrets, and
other rights and all renewals or extensions thereof and any intellectual property rights therein (the “IPR”); provided, however, that
Confidential Information of BM Digital is not included as a Work Product hereunder. BM Digital agrees that with respect to any Work
Product that may qualify as “work made for hire”, such Work Product is hereby deemed a “work made for hire” for the Client. To the
extent that any of the Work Product does not constitute a “work made for hire”, BM Digital hereby irrevocably assigns to the Client,
without additional consideration, all right, title, and interest in and to the Work Product, including all IPR therein.
BM Digital is, and shall remain, the sole and exclusive owner of all right, title, and interest in and to the pre-existing materials specified in
a Statement of Work, all documents, data, know-how, methodologies, software, and other materials, including computer programs,
reports, and specifications, provided by or used by BM Digital in connection with performing the Services, in each case developed or
acquired by BM Digital prior to the commencement or independently of this Agreement, including all IPR therein (the “Pre-Existing
Materials”). BM Digital hereby grants the Client a limited, irrevocable, perpetual, fully paid-up, royalty-free, non-transferable, non-
sublicensable, worldwide license to use, perform, display, execute, reproduce, distribute, transmit, modify (including to create derivative
works), import, make, have made, sell, offer to sell, and otherwise exploit any Pre-Existing Materials to the extent incorporated in,
combined with or otherwise necessary for the use of the Work Product solely to the extent reasonably required in connection with the
Notwithstanding anything to the contrary in this Agreement, BM Digital will have the right to use the Deliverables, or any elements
thereof, in BM Digital’s promotional efforts including, without limitation, portfolio use and competition. The Client further agrees to allow
BM Digital to obtain public recognition in connection with the Services through the use of press releases, Internet postings, competition
entries or other communication materials. The Client shall have the right to approve any press release or case study prior to publication.
Such approval shall not be unreasonably withheld by the Client and shall be made in a timely manner.
13 - Non-Solicitation
During the Term and for a period of eighteen (18) months thereafter, the Client and BM Digital agree not to solicit the other’s employees;
provided, however, that (i) the foregoing provision shall not prevent either party from employing any such person who contacts the other
party on his or her own initiative without any direct or indirect solicitation from the hiring party and (ii) the use of an independent
employment agency (so long as it is not directed to solicit such persons), advertisements in publications or other general solicitations
for employment not directed at such persons and the hiring as a result thereof shall not be deemed a violation of this paragraph.
BM Digital is an independent contractor for the Client, and nothing in this Agreement shall be construed as creating an employer-
employee relationship, a partnership, agency relationship or a joint venture between the parties.
15 - Governing Law
This Agreement and the interpretation of its terms shall be governed by and construed in accordance with the laws of the State of
California and subject to the exclusive jurisdiction of the federal and state courts located in Los Angeles County, California.
16 - Waiver
No waiver of any breach of any of the covenants, terms or conditions contained in this Agreement shall be construed to be a waiver of
any other breach unless expressly agreed to by the parties in writing. Except as otherwise set forth in this Agreement, no failure to
exercise, or delay in exercising, any right, remedy, power or privilege arising from this Agreement shall operate or be construed as a
waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege hereunder preclude any other or further
exercise thereof or the exercise of any other right, remedy, power or privilege.
17 - Force Majeure
BM Digital shall not be liable or responsible to the Client, nor be deemed to have defaulted or breached this Agreement, for any failure or
delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from
acts or circumstances beyond the reasonable control of BM Digital including, without limitation, acts of God, flood, fire, earthquake,
explosion, governmental actions and restrictions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts,
riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, disease, lock-outs, strikes or other labor
disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining
supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
1. Sourcing thousands of targeted influencers monthly based on Client's customer persona and other attributes
(e.g. engagement rate, follower count, gender, geography).
2. Assigning a full-time influencer specialist and team lead for outreach, relationship development and contract
negotiations with targeted influencers to arrange partnerships on Client's behalf.
3. Closing 500 influencer partnerships in total within 6 months, the “Closed Partnership KPI”.
4. Optimizing coverage rate (i.e. content posted by influencers) through application of best practices and
constant A/B testing to increase Client's organic user generated content posted on social media channels
and introduce new consumers to Client's products and services, bringing the target audience into the top of
the marketing funnel.
DELIVERABLES
BM Digital shall deliver the relevant Deliverables associated with this SOW below on a monthly basis:
SOURCED INFLUENCERS
2,000 influencers sourced per month based on agreed upon criteria. BM Digital will work with the Client to analyze
the Client's target customers and other important brand attributes in order to inform the influencer sourcing strategy
The amount of influencers sourced per month will depend on the assumed outreach-to-closed-partnership
conversion rate that BM Digital has observed in Client's industry.
BM Digital will deploy its expert outreach strategies to secure targeted influencer partnerships. By purchasing new
domains, setting up and warming up new inboxes, BM Digital will ensure high outreach message deliverability. Our
team will carefully craft conversion-optimized agreements and write persuasive outreach messages that are
BM Digital aims to close 500 partnerships in 6 months with hand-picked influencers who align with Client's brand
ethos. During the first month, BM Digital will allocate the first two weeks for setup and fine-tuning of outreach
processes. By focusing dedicated resources on closing partnerships with influencers, BM Digital aims to reach the
6-month closed partnership KPIs. Depending on the influencer package value and product quality, expected
coverage rate might vary between 25-75% over a span of 30 days after the package has been delivered to the
influencer. In the unlikely event that the closed partnership KPIs are not met, the BM Digital team will assess the
reason(s) for drop-off, and propose an Action Plan with next steps to achieve optimal performance. Action Plan may
consist of UGC content creation, whitelisting and ad buying, third-party content campaigns, landing page
optimization, and other growth tactics to drive performance.
REPORTING DASHBOARD
BM Digital will provide Client with a custom reporting dashboard, which functions as a client facing data
visualization tool. The reporting dashboard allows Client to track content posted by influencers, number of sourced
and outreached influencers, open, reply and conversion rates as well as revenue directly attributable to services
rendered by BM Digital (as part of reporting and attribution workstream, BM Digital team will support with
installation of needed apps to track influencer generated revenue).
BM Digital will set up an affiliate program using Refersion on behalf of Client, thoroughly evaluating Client needs and
suggesting the best affiliate partnership management platform to use (if Client does not already have an affiliate
program in place). For any affiliate platform other than Refersion, the BM Digital team will not be able to assist in the
creation of landing pages required to set up the affiliate program.
REACH KPIs
NEXT STEPS
TIMELINE ACTIONS
Contract Signing Date Client signs the agreement and pays the first invoice.
24-48 Hours After the Contract BM Digital team sends a welcome email with an onboarding survey and
Signing Date introducing the appropriate team members.
Pre-Onboarding Phase Client completes onboarding survey. BM Digital team takes responses, and
compiles initial draft of Influencer Sourcing Directions, Outreach Messages, and
Shortlist of Influencers for Client Approval
Onboarding Session During a 30min Onboarding Call, BM Digital team walks Client through the
process, aligns on next steps, and shares first drafts with client in the follow-up
email and slack message for review and approval.
Day 1-7 The process of onboarding has finished. BM Digital collects necessary
information from Client.
Client needs to make any edits, leave comments, and approve all onboarding
documents that are sent by BM Digital for review:
• Confirmation for outreach messages
• Confirmation for sourcing direction
DELIVERABLES
BM Digital shall deliver the relevant Deliverables associated with this SOW below on a monthly basis:
SOURCED INFLUENCERS
10 shortlisted influencers sourced per month based on analysis of Client’s brand, competitors, and target market.
BM Digital team only sources “A+” graded influencers that have more than 5,000 followers, at least 3 videos with
over 50,000 views, and an average engagement rate higher than 1%. BM Digital will work with the Client to analyze
the Client's target customers and other important brand attributes in order to inform the influencer sourcing
strategy.
REPORTING DASHBOARD
BM Digital will provide the Client with a custom reporting dashboard, which functions as a progress tracker. The
reporting dashboard allows the Client to track progress on key tasks as well as quickly identify potential blockers in
the content creation process. If the Client does not already have ad accounts set up, the BM Digital team will guide
the Client in the account setup process. For any affiliate platform other than Refersion, the BM Digital team will not
be able to assist in the creation of landing pages required to set up the affiliate program.
NEXT STEPS
TIMELINE ACTIONS
24-48 Hours After the Contract BM Digital team sends a welcome email outlining the next steps.
Signing Date
5 Days BeforeContract Start BM Digital team schedules an onboarding session within a week after the
Date (Pre-Onboarding Phase) contract signing date. The Client will need to complete an onboarding survey
within 2 days after onboarding.
Official Contract Start Client’s invoice will be sent 5 days prior to the official start date of Service
Date(Onboarding Session) Agreement. The BM Digital team will be added to the project on the contract
start date after the payment has been received.
Day 1-7 The process of onboarding has finished. The BM Digital team collects
necessary information from the client.
• Onboarding survey responses
• Best performing ads
• Library of raw content
• Creative reports with performance data
• Past briefs, scripts, and storyboards
The Client makes any edits, leaves comments, and approves all onboarding
documents that are sent by BM Digital for review:
• Selection of top 2 influencers out of 10 shortlisted influencers
• Selection of top 4 video concepts
• Review and approval of video briefs for 4 top selected concepts
Day 30 Deliver up to 40 pieces of content per month for use on social platforms
(TikTok, Meta - Facebook/Instagram, Google - YouTube): 4 fully edited pieces of
content with 10 variations each.
1. BM Digital to conduct a comprehensive audit of Client’s advertising accounts (TikTok, Meta - Facebook &
Instagram, Google - YouTube) to review performance of past campaigns, past creatives, target audiences
2. BM Digital to leverage best practices in order to develop, create, and manage funnel strategy and ad
campaigns on all selected social media platforms (TikTok, Facebook/Instagram, YouTube)
3. BM Digital to leverage UGCs developed in order to launch test campaigns to determine which creatives are
performing best, and to further optimize campaigns to maximize ROAS as well as to inform future UGC
production decisions (e.g., which type of influencers to use, what type of content to create).
4. BM Digital will set up test campaigns to continue testing new UGCs, monitor performance, and provide
feedback to the content creation team in order to help them optimize the UGC creation process.
5. Set up scaling campaigns that leverage best performing UGCs and targeting to maximize sales and
profitability for Client’s brand
6. Closely monitor key metrics such as CPM, CPC, CTR, CPA, ROAS, and Frequency for every creative and
every campaign and continuously leverage data to make improvements to the content that gets produced
and the campaign itself (audiences, targeting options, budgets, etc).
7. Create custom strategies and action plans for content creation and for ad campaigns based on best
practices and based on performance data from your brand’s advertising accounts.
8. Set up testing campaigns for up to 40 new pieces of creatives per month per paid media channel.
9. Identify influencers that would be good candidates for whitelisting ads and launch ads on influencer
accounts
10. BM Digital will continuously analyze campaigns in order to identify opportunities to scale up winners and
scale down losers. We’ll leverage campaign data to inform our media buying decisions (e.g., targeting) as
well as our creative production processes.
DELIVERABLES
REPORTING DASHBOARD
By default, BM Digital will leverage existing dashboards from social platforms such as TikTok Ads Manager, Meta
Ads Manager, or Google Ads Manager for analysis and reporting. However, if the client has implemented solutions
like TripleWhale or NorthBeam, the BM Digital team will leverage those solutions for reporting instead.
• For the monthly INFLUENCER GIFTING SERVICES, performed by BM Digital for Client, the Fee owed by Client
to BM Digital is fixed at $2,000 USD monthly for the Initial Term and $2,000 USD monthly for any applicable
Renewal Terms detailed in Terms of Agreement.
• For the Growth Marketing Services performed by BM Digital for Client, the Fee owed by Client to BM Digital
is fixed at $5,000 USD + 15% of Ad Spend monthly for the Initial Term and $5,000 USD + 15% of Ad Spend
monthly for any applicable Renewal Terms detailed in Terms of Agreement.
TERMS OF AGREEMENT
This Agreement shall commence on the latter of the two signature dates below, and last for an initial term of six (6)
months (the “Initial Term”). This Agreement shall automatically renew every six (6) months for another six (6) month
term unless terminated by either party (the “Renewal Term”).
In order to prevent automatic renewal, Client or BM Digital must provide written notice to the counter-party at least
thirty days prior to the end of the Agreement term.
Should Client decide to terminate this contract and prevent auto-renewal, all monies owed to BM Digital by Client for
services performed over the duration of this contract will be due to BM Digital in a final invoice at the end of this
contract.
PAYMENT TERMS
At the time of Agreement execution, Client agrees to submit payment via Credit Card covering the first month of
service in order for BM Digital to begin the work outlined above. Payment for the first month of service is required
prior to BM Digital commencing the SOW on Client's campaign.
BILLING AUTHORIZATION
I, on behalf of Client, agree to pay $7,000 which covers the first month of payment for services beginning the date
the onboarding call is scheduled.
After the initial payment covering the first month of service, I authorize DTC GLOBAL MANAGEMENT LTD to charge a
selected payment method each following month on the first day of the month for the life of the agreement.
IN WITNESS THEREOF,
BM Digital Client
Signature: Signature:
No percentage of ad spend will be charged for the first 30 days the ads are running.
Zackarias Castle
Email: [email protected]
Wray Serna
Email: [email protected]
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