IBM System Storage

N3300 Installation and Setup Instructions

Below is a copy of the N3300 system setup worksheet. If a worksheet has not
yet been completed for this setup, remove this sheet and fill in the following
information that is needed for the setup before unpacking the system unit.

System setup worksheet

Setup Parameters Node A Node B
(top node) (bottom node)
Hostname:
Network Configuration Information for e0a
Virtual interfaces? [Y/N]
IP address for e0a
Netmask for e0a
Should interface e0a take over partner IP
address during failover? [Y/N]
IP address or interface name to be taken
over by e0a
Media type/speed (100tx-fd, 100tx, auto
[100/1000])
Flow control (none, receive, send, full):
Enable jumbo frames [Y/N]
Network Configuration Information for e0b
IP address for e0b
Netmask for e0b
Should interface e0b take over partner
IP address during failover? [Y/N]
IP address or interface name to be taken
over by e0b
Media type/speed (100tx-fd, 100tx, auto
[100/1000])
Flow control (none, receive, send, full)
Enable jumbo frames? [Y/N]
Complete setup through Web interface? [Y/N]
Default Gateway IP Address
Administration Host Connection Setup Note: The administration host is given
root access to the filer’s /etc files for
system administration. To allow access
to /etc root access to all NFS clients,
enter RETURN below.
Name or IP address of the administration
host
Timezone (name of city or region in
/etc/zoneinfo file) [EST5EDT]
System setup worksheet (continued)
Node A Node B
Setup Parameters (bottom node)
(top node)
Filer location
Enter the root directory for HTTP files
[/vol/vol0/home/http]
Do you want to run DNS resolver? [Y/N]
DNS domain name (You can enter up to three nameservers.)
IP address for DNS first nameserver
Do you want another nameserver? [Y/N]
IP address for alternate nameserver
Do you want another nameserver? [Y/N]
IP address for alternate nameserver
Do you want to run NIS client? [Y/N] (default
is no)
The Baseboard Management Controller (BMC) provides remote management
capabilities including console redirection, logging and power control. It also extends
Autosupport by sending down filer event alerts.
Would you like to configure the BMC?
[Y/N] (default is Y)
Enable DHCP on the BMC LAN
interface? [Y/N] (default is N)
IP address for the BMC
Netmask for the BMC
IP address for the BMC Gateway
Gratuitous ARP interval for the BMC
[10 sec (max 60)]
The mail host is required by your system to enable BMC to sense ASUP messages
when the filer is down.
IP address or name of the mail host
IP address for the mail host
You may use Autosupport options to configure alert destinations.
 ®
This document provides installation and setup instructions for the IBM System
StorageTM N3300 storage system. Additional information about this product can
be found in the IBM System Storage N3300 and N3600 Hardware and Service
Guide. Additional information about expansion units can be found in the
Installation and Setup Instructions and Hardware and Service Guide for your
expansion units.

Read the safety notices:

Before continuing, make sure that you have reviewed the safety notices on the
documentation CD that came with this system. Do not plug any cables into the
system, adapters, or any electrical outlets until you have reviewed the safety
information and followed the procedures in this document.

Need help?
If you encounter any difficulties while setting up your system, contact IBM
service and support for assistance. Information can also be found at the
following Web site:

www.ibm.com/storage/support/nas/

Customer-supplied items needed for setup:

! Ethernet LAN cables
! Fibre Channel cables
! Console (for example, a PC or laptop)
! #2 Phillips screwdriver and slotted screwdriver
! ESD wrist strap

IMPORTANT:
The following instructions are for a basic configuration with onboard ports set to
initiator mode.

IMPORTANT:
The rack installation instructions provided in this document apply specifically to
the installation of the N series product in an IBM 19-inch rack. IBM service
personnel cannot install the N series product in a non-IBM rack.

If the N series product is being installed in a non-IBM rack, the rails shipped with
the N series product may or may not work with the non-IBM rack. Physical
installation of the N series product in a non-IBM rack is the customer's
responsibility.
1
1 Unpacking the N3300

Important:
If your system was shipped already assembled and cabled in a rack, go
directly to Step 8, "Setting up and booting the system" on page 18.

Note: Lift box from crate. The Note: Small Form Factor Pluggable (SFP)
contents will remain in place. modules will either be in the accessory box or
will be installed on the fiber ports of the system
unit.

Note: The contents of the box Accessory kit:

will differ based on the model - IBM rail kit
you purchased. See Step 1.1 for a
list of contents for specific models. - Power cable
- DB-9 to RJ-45
console adapter
- Serial null modem
cable
2

N3300 N3300
(system unit) (system unit)

2
1.1 Verify that the shipping packages include the following items:

N3300 (2859-A10)
1 Single-controller N3300
1 System bezel
1 Console adapter, RJ-45 to DB-9
1 Serial null modem cable
1 ESD wrist strap
2 Power cords
1 Publications

There will also be at least one envelope with the software EULA and
license keys.

May be present: Rack Mount Kit

N3300 (2859-A20)
1 Dual-controller N3300
1 System bezel
2 Console adapter, RJ-45 to DB-9
1 Serial null modem cable
2 ESD wrist strap
4 Power cords
1 Publications

There will also be at least one envelope with the software EULA and
license keys.

May be present: Rack Mount Kit

18-32 kg (39.7-70.5 lbs)

Caution: The weight of this part or unit is between 18 and 32 kg

(39.7 and 70.5 lb). It takes 2 persons to safely lift this part or
unit. (C009)

1.2 Remove the foam hardware protectors and the plastic surrounding the
storage system.

3
2 Installing the rails in an IBM 19-inch rack

Note: Read this document in its entirety before proceeding.

Note: It is recommended that the N3300 be placed in the lowest position
available in a rack. For example:

Model A10 Model A20

.
.
.

Expansion Unit 2 Filer Node 2, Loop 1

Expansion Unit 1 Filer Node 2, Loop 1

.
.
.
Expansion Unit 2 Expansion Unit 2 Filer Node 1, Loop 1
Expansion Unit 1 Expansion Unit 1 Filer Node 1, Loop 1
N3300 N3300
(A10) (A20)

4
 Rear of rack

Front of rack
Rail adjustment
screws

Left rail

Right rail
Locating pins

2.1 Loosen (but do not remove) the four rail adjustment screws on each rail.

2.2 Use the figure on the next page for reference. At the front of the rack,
position the right-hand rail into the rack at the appropriate EIA location.
Make sure that the two locating pins seat properly in holes H3 and H4.
The bottom of the rail should line up with the bottom EIA boundary.

Note: When installed, each N3300 will occupy a 2U space.

Using one silver pan head M5 screw, attach the right-hand rail to the
front of the rack using hole H6. Tighten this screw with a screwdriver.

2.3 At the rear of the rack, position the right-hand rail at the same EIA
location used in step 2.2. Make sure that the locating pins seat properly
in holes H3 and H4. Using two silver pan head M5 screws, attach the rail
to the rack using holes H2 and H5. Tighten these screws with a
screwdriver.

2.4 Tighten the four rail adjustment screws on the installed rail.

5
 2.5 Repeat steps 2.2 through 2.4 for the left-hand rail.

FRONT Section of rack EIA rail

REAR
Left and Right Left and Right
Rails Rails
H1 H1

Chassis attach screws H2 Top rail screw H2 1 EIA unit (1U)

H3 Locating pins H3

H4 Locating pins H4

Chassis attach screws H5 Bottom rail screw H5

Bottom rail screw H6 H6

6
3
3 Installing the system in the rack

Caution: The weight of this part or unit is

between 18 and 32 kg (39.7 and 70.5 lb). It
takes 2 persons to safely lift this part or
18-32 kg (39.7-70.5 lbs)
unit. (C009)

3.1 If the N3300 system bezel is attached to the system, carefully remove
the front bezel of the N3300 by pulling out on the rectangular openings
(marked by blue stripes) on either side of the bezel.

3.2 From the front of the rack, place the storage system onto the rails and
slide it in until the front mounting bracket of the storage system is a few
inches from the rack frame.

3.2.1 As shown below, at the front of the rack, position the spacer
plates over the locating pins (holes H3 and H4) on the left and
right rails. Slowly slide the chassis into the rack until the front
mounting bracket of the storage system is flush against the
spacer plates.

Spacer plate

7
 3.3 As shown in the previous illustration, at the front of the rack, use four
black M5x40 screws (two for each rail) in the H2 and H5 holes to secure
the system unit to the rack. Thread the screws through the system unit
bracket, the spacer plate, and the rack frame rail into the threaded rail
nuts. Tighten the screws using a screwdriver.

3.4 Replace the front bezel of the N3300 by snapping it onto the storage
system chassis.

From the rear of the rack, attach the rear tie down bracket in the
3.5 orientation shown to the rails using four M5 flat head screws. The tie
down bracket should be over the rear of the system unit.

Tie down bracket

M5 flat head screws

3.6 Any expansion units should be installed. Verify that all expansion unit
IDs are correct and sequential in the individual loop(s). Also verify the
speed switches are set correctly. Refer to the Installation and Setup
Instructions for the N series expansion unit to which you are
connecting.

If this system was configured by/at manufacturing, there are labels on

the outside of the packaging carton and on the side of the expansion
unit chassis to indicate the order of expansion units and on which
node (1 or 2) expansion units should be located. Make certain the
expansion units are placed and cabled according to these labels.

8
4 Connecting the N3300 to a network

4.1 Connect the RJ-45 to DB-9 adapter from the adapter kit to the console port
on the system. Connect the serial null modem cable from your console to
the DB-9 end of the adapter.

4.2 Connect your system to the network by plugging the network cable into the
networking port, labeled e0a. If you are connecting a second network cable
to the network, connect port e0b.

4.4 4.3 4.2

0a 0b e0a e0b
4.1

Port Labels

Remote Fibre Ethernet Console

Management Channel
Port

9
 4.3 Connect the Remote Management port to the network (if applicable).

Note: The Remote Management port gives you the capability to remotely
manage your system from anywhere within a network connection. See the
Data ONTAP System Administration Guide for Remote Management
configuration information.

Important: The network for remote management must negotiate down to

10/100 or auto-negotiate.

4.4 Make sure that SFPs are installed and firmly seated in the Fibre Channel
ports (0a through 0b) of the system and the In port of the first expansion
unit of the loop(s) before attaching a Fibre Channel cable.

Attention: Do not change the system ID when you set the disk shelf IDs.
Use the factory setting for the system ID and set your disk shelf IDs
accordingly.

10
5 Connecting the N3300 to expansion units
IMPORTANT:

! When using onboard ports to connect to EXN expansion units, onboard

ports must be set to initiator mode. See "Configuring for initiator mode" in
the N3300 and N3600 Hardware and Service Guide for more information.

! SFPs must be used when connecting fiber cables.

! If you are connecting your configuration to a fibre channel switch, see

"Cabling your N3300 system to a fibre channel switch” in the N3300 and
N3600 Hardware and Service Guide for more information.

Note: Software disk ownership is activated at boot for all disks on the
system.

The following cabling instructions describe expansion unit cabling using the
onboard Fibre Channel ports on your N3300 system.
Make sure that all expansion unit 1Gb/2Gb(/4Gb) speed switches are
5.1 set to the correct position. If necessary, refer to the documents that
came with the expansion unit for information about checking and/or
setting the switch.

5.2 Cable the Fibre Channel ports according to your configuration:

- For a single-node A10, go to step 5.3 on page 12.
- For a dual-node A20 (clustered), go to step 5.4 on page 13.

11
 To cable a single-node A10, complete the following steps, using the
5.3 diagram for reference.

5.3.1 Cable the N3300 port 0a to the first expansion unit module A
ESH2/ESH4 or AT-FCX In port.

5.3.2 Cable the N3300 port 0b to the first expansion unit module B
ESH2/ESH4 or AT-FCX In port.

5.3.3 For any additional expansion units in a loop, connect the

module A Out port to the next expansion unit's module A In port.
Repeat for module B.

Note: Both the ESH2/ESH4 and the AT-FCX modules are self-
terminating.The ESH2/ESH4 does not have a terminate switch.

5.3.5 Go to Step 6 on page 16.

A OUT IN

EXN PSU PSU

IN OUT B

A OUT IN

EXN PSU PSU

IN OUT B

5.3.1 5.3.2

N3300 PSU PSU

10101 e0a e0b

0a 0b

Notes:
1. Illustrations in this document show storage system connections to EXN2000/EXN4000
expansion units. On EXN1000 expansion units, the positions of the In and Out ports
are reversed from those of the EXN2000/EXN4000.
2. This illustration shows only the first two expansion units in a loop. The number of
expansion units per loop might be different for your configuration.

12
5.4 To cable the Channel A paths in a dual-node A20 (cluster), complete the
following steps, using the diagram for reference. The numbers in the
diagram correspond to the step numbers below.

5.4.1 Cable the N3300 CM-A port 0a to the first expansion unit module A
ESH2/ESH4 or AT-FCX In port.

5.4.2 Cable the N3300 CM-B port 0a to the first expansion unit module B
ESH2/ESH4 or AT-FCX In port.

5.4.3 Go to step 5.5 on page 14.

A OUT IN

EXN PSU PSU

IN OUT B

A OUT IN

EXN PSU PSU

IN OUT B

5.4.2
5.4.1
CM-A
0a 0b 10101 e0a e0b

N3300 PSU CM-B PSU

10101 e0a e0b

0a 0b

Notes:
1. Illustrations in this document show storage system connections to EXN2000/EXN4000
expansion units. On EXN1000 expansion units, the positions of the In and Out ports
are reversed from those of the EXN2000/EXN4000.
2. This illustration shows only the two first expansion units in a loop. The number of
expansion units might be different for your configuration.

13
 5.5 For any additional expansion units in a loop, connect the module A Out port
to the next expansion unit's module A In port. Repeat for module B.

Note: Both the ESH2/ESH4 and the AT-FCX modules are self-
terminating. The ESH2/ESH4 does not have a terminate switch.

If you have ordered the “Dual-Path FC Cabling” feature, go to step 5.6 on

page 15.

If you have not ordered the “Dual-Path FC Cabling” feature, go to step 6 on

page 16.

A
OUT IN

EXN PSU B PSU

IN OUT

A
OUT IN

EXN PSU B PSU

IN OUT

CM-A
0a 0b 10101 e0a e0b

N3300 PSU CM-B PSU

10101 e0a e0b

0a 0b

Notes:
1. Illustrations in this document show storage system connections to EXN2000/EXN4000
expansion units. On EXN1000 expansion units, the positions of the In and Out ports
are reversed from those of the EXN2000/EXN4000.
2. This illustration shows only the first two expansion unit in a loops. The number of
expansion units per loop might be different for your configuration.

14
5.6 Note: This step is optional. You must have ordered the "Dual-Path FC
Cabling" feature and/or additional fiber cables and SFP GBICs to implement
this feature. Dual-path FC cabling only applies to dual-node clustered A20
models. The purpose of dual-path FC cabling is to provide each node in a dual-
node cluster with redundant FC paths (Loop A and Loop B) to each stack of
expansion units. It improves reliability and availability by providing redundant
FC paths from each node of a dual-node cluster model to each stack of storage
expansion units.

The additional SFP GBICs (two) and FC cables (two) are used to connect the
last storage expansion unit in a stack of storage expansion units to the other
node of the dual-node cluster.

A OUT IN

EXN PSU PSU

IN OUT B

5.6.4
A OUT IN

EXN PSU PSU

IN OUT B

5.6.3
CM-A
0a 0b 10101 e0a e0b

N3300 PSU CM-B PSU

10101 e0a e0b

0a 0b

Do the following for each stack of storage expansion units:

5.6.1 Insert an SFP GBIC into the FC OUT port of upper controller A of the
last disk storage expansion unit in the stack of expansion units.

5.6.2 Insert an SFP GBIC into the FC OUT port of lower controller B of the
last disk storage expansion unit in the stack of expansion units.

5.6.3 Connect a Fibre Channel cable from the FC OUT port on the upper
controller A of the last disk storage expansion unit of the stack to FC
port 0b of the lower processor controller module (CM-B) of the N3300.

5.6.4 Connect a Fibre Channel cable from the FC OUT port on the lower
controller B of the last disk storage expansion unit of the stack to FC
port 0b of the upper processor controller module (CM-A) of the N3300.

15
6 Installing the power cables

6.1 Make sure all power supply switches on the N3300 and any attached
expansion units(s) are in the Off position.

6.2 Connect the power cords to all power supply 1 and power supply 2
power receptacles for all system units that are being installed using
power cord retainer clips as shown below.

6.3 Connect the power cords to the power sources, making sure that the
power supplies on the left and right sides of the system are connected
to separate and independent AC power sources.

Caution: Do not power on the system at this time.

Power cord and

retention clip

16
7 Grounding the N3300

Note: The N3300 has no requirement or provision for grounding.

For proper grounding of expansion units, refer to the Installation and Setup
Instructions for the expansion unit.

17
8 Setting up and booting the system
8.1 Make sure the "System setup worksheet" has been completed and
available for use in the following steps.

8.2 Check that your system is properly set up. Make sure that the expansion
unit IDs and speed switches are properly set, and that the cabling is
correct for your configuration.
Note: Make sure that the network and fibre channel switches are
powered on and configured before you turn on your system.

8.3 Turn on the power to any switches, and then turn on only the expansion
units, making sure you turn them on within 5 minutes of each other. Turn
on the N3300.

Note: It takes the LEDs on the system power supplies a few seconds to
illuminate.

The system begins to boot, and then it stops at the first setup question,
which is displayed on the console.

8.4 Check the console for NVMEM battery messages. Data ONTAP checks
the battery charge when booting. If the battery is not charged enough to
hold the NVMEM contents for a sufficient period, the boot process is
stopped until the battery is properly recharged. However, you can
resume booting by following the console messages. You can check the
battery charge level by accessing the Baseboard Management
Controller (BMC) by pressing Ctrl-G and the entering the sensor show
command. The battery status is displayed on the console. Exit the BMC
by entering the system console command to return to the system console.

Note: If the battery needs charging, you must leave the system power
on.

8.5 Go to the system console for each node and answer the installation
questions for that node, using the information recorded in the "System
setup worksheet" from this document or from the N3000 Series
Hardware and Service Guide.

Note: If you configured the RLM during setup, the setup script pauses
for a short time while the RLM reboots and sets its configuration.

Note: You will be asked to continue setup through the Web interface. If
you select No, you will continue setup through the command line
interface. If you select Yes, you can log in to the N3300 using the IP
address specified earlier in the setup or you can continue through the
command line interface. Refer to the IBM System Storage N series Data
ONTAP Software Setup Guide for your version of Data ONTAP for more
information about choosing a setup method.
18
8.6 Check the licenses on the node(s) by entering the following command:

license

Add any missing licenses by entering the following command for each
missing license:

license add xxxx

where xxxx is the license code for the product.

Note: Clustering must be licensed on both nodes in a dual-node N3300.

8.7 Continue with post-setup configuration as needed.

8.8 Reboot the node(s) by entering the following command:

Reboot

Initial setup is now complete for a single-node N3300. Refer to the IBM
System Storage N series Data ONTAP Software Setup Guide for your
version of Data ONTAP to verify that the system is set up correctly and
ready to operate. Give all documentation (including this document) and
all hardware to the customer.

To complete the initial setup of a dual-node N3300, continue with Step

8.9.

8.9 Enable clustering by entering the following command on one node's

console:

cf enable

8.10 Check each node's status by entering the following command:

cf status

Initial setup is now complete for a dual-node N3300. Refer to the IBM
System Storage N series Data Active-Active Configuration Guide for
your version of Data ONTAP to verify that the system is set up correctly
and ready to operate. Give all documentation (including this document)
and all hardware to the customer.

19
 9 Troubleshooting tips
If your storage system does not boot when you power it on, follow these troubleshooting tips
in the given order.

1. Look for a description of the problem on the console. Follow the instructions, if provided,
on the console.

2. Check all cables and connections, making sure that they are secure.

3. Ensure that power is supplied and is reaching your system from the power source.
4. Check the power supplies on your system and attached expansion units. If the LEDs on a
power supply are not illuminated, remove the power supply and reinstall it, making sure that
it connects with the backplane.

5. Verify expansion unit compatibility and check the disk shelf IDs.
6. Ensure that the expansion unit speeds are set correctly:
! EXN1000, set to 2 Gb
! EXN2000, set to 2 Gb
! EXN4000, set to 4Gb or 2 Gb, as necessary
! EXN2000s and EXN4000s mixed in the same loop, set to 2 Gb
7. Check disk ownership:
a. Make sure there are disks assigned to the system. Enter disk show.
b. Verify that there is storage attached to the system. Enter disk show -v.
c. Verify that changes were made. Enter disk show - v.

8. Turn off your system and expansion units, and then turn on the expansion units. Check the
quick reference card that came with the EXN units for information about LED responses.

9. Use the onboard diagnostics to check the disks.

To check SAS disks:
a. Turn on your system and press Ctrl-C. Enter boot_diags at the firmware (LOADER)
prompt.
b. Enter mb in the Diagnostic Monitor program.
c. Enter 6 to select the SAS test menu.
d. Enter 42 to scan and show disks on the selected SAS. This displays the number of
SAS disks.
e. Enter 72 to show the attached SAS devices.
f. Exit the Diagnostic Monitor by entering 99 at the prompt. Enter the exit command to
return to LOADER. Start Data ONTAP by entering autoboot at the prompt.

To check Fibre Channel disks:

a. Enter mb in the Diagnostic Monitor program
b. Enter 5 to select the Onboard FC-AL test menu.
c. Enter 72 at the prompt to show attached FC-AL devices.
d. Exit the Diagnostic Monitor by entering 99 at the prompt. Enter the exit command to
return to LOADER. Start Data ONTAP by entering autoboot at the prompt.

10. If your system does not boot successfully, it might not have the boot image downloaded
on the CompactFlash card. Call IBM Service and Support at 1-800-IBM-SERV (1-800-426-
20 7378).
 10 Additional resources

For information about... Refer to...

New features, enhancements, known issues, The Release Notes for your version of Data
and late-breaking news for your version of ONTAP
Data ONTAP software

Setting up and verifying software Data ONTAP Software Setup Guide

configuration

Configuring and managing the iSCSI or FCP Data ONTAP Block Access Management
protocol, and creating and managing LUNs Guide for iSCSI and FCP
and initiator groups with the iSCSI or FCP
service

Cabling, configuring,and disk ownership Data ONTAP Active/Active Configuration Guide

Data ONTAP System Administration Guide
Data ONTAP Data Protection Guides
Data ONTAP Storage Management Guide

Testing field-replaceable units and IBM System Storage N series Diagnostics

diagnosing and correcting system hardware Guide
problems

Hardware configuration options for your IBM System Storage N series Introduction
system and Planning Guide
IBM System Storage N3300 and N3600
Hardware and Service Guide
Troubleshooting the system IBM System Storage N series Platform
Monitoring Guide
Configuring your RLM after initial setup Data ONTAP System Administration Guide

The following N series publications and Web site contain additional information about N series
hardware and software products.

! IBM System Storage N3300 and N3600 Hardware and Service Guide, GC27-2087
! IBM System Storage EXN1000 Hardware and Service Guide, GC26-7802
! IBM System Storage EXN2000 Hardware and Service Guide, GA32-0516
! IBM System Storage EXN4000 Hardware and Service Guide, GC27-2080
! IBM System Storage EXN1000 Installation and Setup Instructions, GC26-7786
! IBM System Storage EXN2000 Installation and Setup Instructions, GC27-2064
! IBM System Storage EXN4000 Installation and Setup Instructions, GC27-2079
! IBM System Storage N series Introduction and Planning Guide, GA32-0543
! IBM Systems Safety Notices, G229-9054
! Www.ibm.com/storage/support/nas/
21
International Business Machines Corporation 2007

Printed in USA
All Rights Reserved

Mail comments to:

IBM Corporation
Attention Department GZW
9000 South Rita Road
Tucson, AZ 85744-0001

Internet URL: www.ibm.com/storage/support/nas

References in this publication to IBM products or

services do not imply that IBM intends to make
them available in every country or region.

IBM, the IBM logo, and System Storage are

trademarks and/or registered trademarks of
International Business Machines Corporation.

Data ONTAP, NetApp, and Network Appliance are

trademarks and/or registered trademarks of Network
Appliance, Inc in the United States and other
countries.

Other company, product, and service names may

be trademarks or service marks of others.

NA 210-03788_A0

*1P45E0034*
45E0034

*07GC27208600*
GC27-2086-00