MBA 705 - Exam 1
MBA 705 - Exam 1
MBA 705 - Exam 1
11. strategy formulation Formulate strategies that build and sustain com-
petitive advantage by matching the organization's
strengths and weaknesses with the environment's
opportunities and threats.
12. Strategic Implemen- Implement the strategies that have been developed.
tation (Execution)
13. Strategic Control Measure success and make corrections when the
strategies are not producing the desired outcomes.
14. "Outsider" perspec- these should apply a systemic approach that pro-
tive gresses through these steps in order. Doing so devel-
ops a holistic understanding of the firm, its industry,
and its strategic challenges.
15. Business model explains how the organization seeks to earn a profit
by selling its goods.
20. Strategy as an Art The lack of environmental predictability and the fast
pace of change render elaborate strategy planning as
suspect at best.
21. Strategy as a Sci- The scientific approach is the most widely recognized
ence view of strategy.
27. Blockholders tend to 20% of the shares, so their influence is less than
hold less than institutional investors.
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28. Board of Directors Boards consist of officials elected by shareholders
who are responsible for monitoring activities in the
organization.
30. Criticisms of Boards 1. CEO Duality—when the CEO also serves as the
chairman of the board—represents a potential conflict
of interest.
32. Sarbanes - Oxley Act 1. Covers public firms in the United States
(2002) 2. Requires that both the CEO and the CFO certify
every report that contains company financial state-
ments
3. Restricts membership of the firm's audit committee
to outsiders
4. Prohibits firms from extending personal loans to
board members or executives
34. The Global Impera- } Most firms are involved globally to some extent.
tive
} The basis for global involvement is comparative ad-
vantage, the idea that certain products may be pro-
duced more cheaply or at a higher quality in particular
countries due to cost or technology advantages.
35. Case Analysis Step 1 This step provides background information and cre-
- Introduction of the ates the context for the analysis.
Organization } When and how did the organization form?
} Is the company public or private?
} What is the firm's mission?
} What is the firm's basic business model?
36. comparative advan- the idea that certain products may be produced more
tage cheaply or at a higher quality in particular countries
due to advantages in labor costs or technology.
40. critical success fac- elements of the strategy that are promote (but do not
tors guarantee) success among most or all competitors
within a given industry.
42. Example of industry -The old SIC system and its successor, the NAICS,
can be used as a starting point. Outside sources can
help define an industry, but top managers must make
their own determination.
45. Case Analysis Step -Use other sources and classifications to guide think-
2 Identify Industry & ing, but make your own assessment.
Competitors -Consider the question "Where would the firm's cus-
tomers go if the firm did not exist?" when determining
competitors.
-Draw a picture to illustrate firms inside and outside of
the industry.
-Provide market shares if possible. Compute relative
market shares if market share data is not readily
available.
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48. Growth Phase -Normally, after key technological issues are ad-
(Stage 2) dressed and customer demand begins to rise.
-Growth continues but tends to slow as the market
demand approaches saturation.
-Fewer first-time buyers remain, and most purchases
tend to be upgrades or replacements.
-Some of the industry's weaker competitors may go
out of business in this stage.
50. Maturity Phase -reached when the market demand for the industry's
(Stage 4) outputs is becoming saturated.
-industry growth may be low, nonexistent, or even
negative. -Industry standards for quality and service
have been established, and customer expectations
tend to be more consistent than in previous stages.
-The U.S. automobile industry is a classic example of
a mature industry.
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53. Porter's Five Forces A model for analyzing the competitive forces within
Model the environment in which a company operates, to
assess the potential for profitability in an industry.
55. Intensity of Rival- -Competition intensifies when a firm identifies the op-
ry Among Incum- portunity to improve its position or senses competitive
bent Firms pressure from other businesses in its industry.
-Intense competition can result in price wars, adver-
tising battles, new product introductions or modifica-
tions, and even increased customer service or war-
ranties.
56. Intensity of Rivalry -Industries with few firms tend to be less competitive,
Factor #1 :Concen- but those with many firms tend to be more competi-
tration of competi- tive, as each firm fights for dominance.
tors
59. -Firms with high fixed costs are most likely to cut
prices when excess capacity exists because they
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Intensity of Rivalry must operate near capacity to be able to spread their
Factor #2: High fixed overhead over more units of production.
or storage costs
60. Intensity of Rivalry -Firms in industries that grow slowly are more likely
Factor #3: Slow in- to be highly competitive than those in fast-growing in-
dustry growth dustries because one firm's increase in market share
must come primarily at the expense of rivals.
61. Intensity of Rivalry -The more similar the offerings among competitors,
Factor #4 :Lack of the more likely customers are to shift from one to
differentiation or low another.
switching costs -When products or services are less differentiated,
purchase decisions are often based on price, thereby
increasing rivalry.
62. switching costs are incurred by buyers if they switch from one com-
petitor to another. When they are low, firms are under
more pressure to satisfy customers.
63. Intensity of Rivalry -If economies of scale or other factors dictate that pro-
Factor #5: Capacity duction be augmented in large blocks, then capacity
augmented in large additions may lead to temporary overcapacity in the
increments industry, and firms may cut prices to clear inventories.
64. Intensity of Rivalry -Companies that are diverse in their origins, cultures,
Factor #6 : Diversity and strategies often have different goals and means
of competitors of competition.
-Such firms may have a difficult time agreeing on a set
of "rules of combat" and increase rivalry.
68. barriers to entry factors that make it difficult and costly for an organiza-
tion to enter a particular task environment or industry
69. Threat of Entry Fac- -Substantial economies of scale deter new entrants
tor #1 : Economies of by forcing them either to enter an industry at a large
Scale scale or suffer substantial cost disadvantages asso-
ciated with a small-scale operation.
70. Threat of Entry Fac- -Established firms may enjoy strong brand identifica-
tor #2 :Brand identi- tion and customer loyalties that are based on actual
ty and product differ- or perceived product or service differences. Typically,
entiation new entrants must incur substantial marketing and
other costs to overcome this barrier.
71. Threat of Entry Fac- -Higher entry costs tend to restrict new competitors
tor #3 : Capital Re- and ultimately increase industry profitability for exist-
quirements ing competitors.
72. Threat of Entry Fac- -When switching costs are high, buyers often need an
tor #4 : Switching incentive to try a new competitor; this raises costs for
costs the new company and acts as a barrier.
73. Threat of Entry Fac- -Existing competitors might have distribution channel
tor #5 : Access ties based on long-standing or even exclusive rela-
to distribution chan- tionships, requiring the new entrant to create its own
nels channels of distribution.
74. Threat of Entry Fac- -Existing competitors may have developed cost ad-
tor #6 : Cost disad- vantages not related to firm size that cannot be easily
vantages indepen- duplicated by newcomers. These advantages discour-
dent of size age other firms from entering the industry.
-Cost advantages that are dependent on size are
economies of scale
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75. Threat of Entry Fac- -Governments often control entry to certain indus-
tor #7 :Government tries with licensing requirements or other regulations.
Policy Alcohol sales are regulated in many locales in the
U.S. Health care providers, insurance companies, and
banks must meet certain requirements in order to
operate.
76. Pressure from Sub- -Substitute products come from outside of the indus-
stitute Products try, not from competitors.
-Substitutes present acceptable alternatives in some
cases, but not others.
77. Buyers Have Bar- 1.Buyers are concentrated or each one purchases a
gaining Power significant percentage of total industry sales.
When: 2.The products that the buyers purchase represent a
significant percentage of the buyers' costs.
3.The products are standard or undifferentiated.
4.Buyers face few switching costs.
5.Buyers earn low profits, creating pressure for them
to reduce their purchasing costs.
6.Buyers have the ability to become their own suppli-
ers (backward integration).
7.The industry's product is relatively unimportant to
the quality of the buyers' products or services.
8.Buyers have complete information.
80. Case Analysis Step -Apply Porter's five forces model in detail.
3: Potential Prof- -Analyze the industry, not the firm. Firm-specific is-
itability of the Indus- sues will be considered later in the SWOT analysis.
try -Make a judgment (positive, negative, or neutral)
about the effect of each force on the potential for
profits.
-Provide a summary of overall industry profitability.
81. Case Analysis Step -What firms in the industry have succeeded and failed
4: Industry Success- in the past? The same company may have succeeded
es & Failures and failed at different times in the past.
-Why did these firms succeed or fail?
-Based on these examples, identify any critical suc-
cess factors (CSFs) for the industry.
86. Pension Security Gives workers more freedom to diversify their invest-
Act (2002) ments and greater access to quality investment ad-
vice concerning their 401(k) plans.
87. CAN SPAM Act Prescribes rules and penalties for e-mail "spammers,"
(2003) although enforcement is difficult.
Dodd-Frank Wall Street Reform and Consumer
89. Government Regula- -Regulation can be costly to firms, but are not always
tions opposed. Sometimes large firms even lobby for regu-
lations that create entry barriers.
-Example: President Obama increased average gas
mileage (CAFÉ) standards to 55 miles per gallon by
2025. Some analysts estimate that production costs
will rise by as much as $3000 per vehicle to meet the
requirement.
92. U.S. Trends -In the U.S., the trend shifted back toward greater
regulation in the late 2000s, sparked by the financial
crisis and the election of President Obama.
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-Interest Rates
-Exchange Rates
95. a GDP decline sig- lower consumer spending and decreased demand for
nals goods and services
98. Ecological Influ- -Ecological influences are part of the economic en-
ences vironment because they can alter cost structures in
entire industries.
-Ecological forces are often intertwined with politi-
cal-legal forces because governments frequently at-
tempt to manage economic development or address
ecological concerns with regulations.
99. Key Economic Con- -When the dollar declines in value, U.S. exports be-
siderations come less expensive but U.S. imports become more
expensive, at least in the short run.
-A good economy is not good for all industries. Pawn
shops and discount stores often thrive during reces-
sions.
100. Case Analysis Steps -Identify the specific political-legal (step 5) and eco-
5-6Political/Legal & nomic/ecological (step 6) forces that affect the indus-
Economic Forces try.
-Specify precisely how the factors identified affect the
industry.
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-Focus on the industry, not the firm. Specific applica-
tions to the firm come later.
103. anthropogenic cli- The notion that human activity (e.g., heavy manu-
mate change facturing) has a substantial effect on global weather
patterns.
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trade across na-
tions. (True of False)
110. The acronym refer- PEST refers to the analysis of the four macroen-
ring to the analy- vironmental forces: Political, Economic, Social, and
sis of macroenviron- Technological.
mental forces is
A. WASP.
B. PEST.
C. STOP.
D. SERCH.
112. Increased govern- D. Some firms favor specific regulations because they
ment regulation create entry barriers to prospective rivals. Regula-
A. is universally op- tions do not promote free trade.
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posed by firms.
B. is necessary to
promote free trade.
C. both A & B
D. neither A nor B
113. At the global lev- A. Global trade protectionism was common from the
el, the period from mid-1940s through the 1980s.
World War II to
the late 1980s was
marked by
A. an increase in
trade protection.
B. a decrease in
trade protection.
C. an absence of U.S.
imports.
D. none of the above
114. When the value of B. A strong U.S. dollar raises the prices of U.S.
the U.S. dollar in- goods abroad, creating a disadvantage for U.S. firms
creases, U.S. firms abroad.
A. compete at an ad-
vantage in foreign
markets.
B. compete at a dis-
advantage in foreign
markets.
C. tend to de-
crease exports to na-
tions whose curren-
cies are directly tied
to the dollar.
D. none of the above
115. Subjective Value The idea that a resource's value differs across firms
because it is determined by the individuals or the
organization processing it. This explains why firms
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obtain different resources and implement different
strategies.
116. Efficient Market Hy- The idea that all individuals or firms in a market earn
pothesis the same returns in the long run. If that were com-
pletely true then strategy wouldn't matter.
123. Strategies are for- A. the assessment of internal strengths and weak-
mulated in the nesses
strategic manage-
ment stage that oc-
curs immediately af-
ter __________.
A. the assessment
of internal strengths
and weaknesses
B. implementation of
the strategy
C. control of the
strategy
D. none of the above
129.
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All industries follow False.
the stages of the Not all industries fallow the model.
industry life cycle
Model:True or False
134. Industry growth is B. Growth slows to a nominal level or even stops when
no longer rapid an industry enters the shakeout stage.
enough to sup-
port a large num-
ber of competitors in
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which stage of in-
dustry growth?
A. growth
B. shakeout
C. maturity
D. decline
135. The intensity of ri- D. All of the other choices are factors that define the
valry among firms in intensity of rivalry in an industry.
an industry is depen-
dent on which of the
following?
A. concentration of
competitors
B. high fixed or stor-
age costs
C. high exit barriers
D. all of the above
136. The decline in unit C. The decline in unit costs of a product or service
costs of a product or that occurs when the absolute volume of production
service that occurs increases is known as economies of scale
as the absolute vol-
ume of production
increases is known
as
A. production effec-
tiveness
B. effective opera-
tions management
C. economies of
scale
D. technological
analysis
137. When switching A. When switching costs are high, customers must
costs are high spend more to switch from one competitor to another.
A. customers are
less likely to try a
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new competitor.
B. companies spend
more on technology.
C. companies seek
new suppliers to re-
duce costs.
D. none of the above
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