Commerce Project - Principles of Management
Commerce Project - Principles of Management
Commerce Project - Principles of Management
PROJECT
PRINCIPLES OF
MANAGEMENT
By: Devansh Goel
INDEX
01. Introduction
02. Principles
03. Case study
04. Analysis
05. Conclusion
06. Suggestions
07. Bibliography
INTRODUCTION OF
MANAGEMENT
Management is universally necessary in all organization.
It is the force that holds everything in nation.
Management ist he mobilization of an organization’s
resources to meet a goal.
Management is virtually applied to every type of
organization, whatever its size or purpose. For Example
: - An auto plants, a state governor, a cricketteam, a
typing service, all requires management. When a group
of people work together to accomplish some common
goal, they can work efficiently only, when there is
mutual co-operation and co-ordinate between
them.Therefore, a Central directing and Controlling
agency isrequired for guiding and integrating the efforts
of thenumbers of the group. This agency comprises the
managersand the activities of managers are collectively
called management.
Anything minus management is nothing.
Fayol ‘s principles of management
1. Division of work: Division of work means division of the total task
into compact jobs and allocating these compact jobs to different person
so that an employee can concentrate on only one type of work. It helps
to improve efficiency by avoiding wastage of time and effort caused by
change from one type of work to another.
5. Unity of direction: There should be on head and one plan for a group
of activities having the same objective. In other words, each group of
activities with the same objective must have one plan of action and
must be under the control of one superior. Without unity of direction
unity of action and coordination of efforts are not possible.
6. Subordination of individual interest to general interest:
An organization is bigger than an individual. Therefore, the interests
or goals of the organization must prevail upon the personal interests
of individuals. In order to achieve supremacy of group or common
interests, managers must set a good example and they must be firm
but reasonable in dealing with subordinates. Constant supervision is
necessary to prevent promotion of personal interests at the cost of the
organization.
14. Esprit de corps: There must be team spirit and cooperation among
the members of an organization. ‘Unity of strength’ and the strength
of an enterprise lies in the cooperation and harmony in individual
efforts. Group efforts are more than the aggregate of individual
contributions on account of esprit de corps.
Principles of Scientific Management by Taylor:
3. Mental Revolution-
This technique involves a shift of attitude of management and
workers towards each other. Both should understand the value of
each other and work with full participation and cooperation. The
aim of both should be to improve and boost the profits of the
organisation. Mental Revolution demands a complete change in the
outlook of both the workers and management; both should have a
sense of togetherness.
4. Cooperation, not Individualism-
It is similar to ‘Harmony, not discord’ and believes in mutual
collaboration between workers and the management. Managers
and workers should have mutual cooperation and confidence and a
sense of goodwill. The main purpose is to substitute internal
competition with cooperation.
Division Of Work
Authority & Responsibilities
Discipline
Unity Of Command
Unity Of Direction
Subordination Of Individual Interests To The General Interests
Remuneration of Employees
Centralization & Decentralization
Scalar Chain
Order
Equity
Stability Of Personnel
Initiative
Esprit De Corps
DIVISION OF WORK
Applicability in JSPL:
Observations:
Interviewing MR. Anand Goel , Chief Advisor to Chairman and Former Jt.
MD, JSPL
Question .Do you think at Jindal the work is divided into small parts and each individual is
assigned only one part of the work according to his ability?
Ans: Yes
Explanation:
About the principle of management “division of work Mr Goel was asked to
give his opinion to the question indicated above. He replied in favor of the
principle:
He said “ at Jindal the work is divided into numerous departments like
Manufacturing and Production
Research and Development (R&D)
Human Resources and Training
Sales and Marketing
Administration and Support Services
Finance Department
And within the department each employee is allocated a different , compact
job so that the employee can focus on only one type of work. He added ‘this
helps improve thier effeciency by avoiding wastage of time and effort
caused by change from one type of work to another.
It is evident from the above statement that division of work is still prevalent
at Jindal and plays an import role in its success journey by improving
efficiency, speed and accuracy of employees .
AUTHORITY & RESPONSIBILITIES
Meaning:
According of this principle, authority and responsibility should go hand in hand.
Manager must have the authorities to give order, but they must also keep in mind
that with authority comes responsibility.
Observations:
Q. Do you have all the authority connected with your work? and do you offer the
same to your employees
Ans: Yes
Explanation:
Observation:
During the course of personal observation at JSPL, Gurgaon regarding the
principle of discipline it was observed that the employees were obedient,
respectful towards their seniors and observant of the rules and regulations. The
employees were in a formal dress code and were doing the assigned work
diligently. we asked Mr. Goel, how discipline is implemented in a large and
complex organization like Jindal Steel and Power Limited (JSPL),, he said
“applying the principle of discipline is essential for ensuring smooth operations
and maintaining high standards of performance. This principle is effectively
applied within the company by setting clear Operational Guidelines: The
comapny has clear operational guidelines that all employees must follow. These
include safety protocols, quality control measures, and standard operating
procedures.
Code of Conduct: A comprehensive code of conduct is in place, outlining
acceptable behavior, ethical standards, and the consequences of violations.
A zero-tolerance policy for breaches of critical rules, such as safety regulations
and ethical standards.
regular audits and inspections to ensure compliance with established
procedures.
Observation:
1)The office is divided into six sections of departments
Manufacturing and Production
Research and Development (R&D)
Human Resources and Training
Sales and Marketing
Administration and Support Services
Finance Department
It can be observed that the individual employees of the company give priority to
general interest of the organization on top of their the individual interests.
REMUNERATION OF EMPLOYEES
Meaning: According to the principle the employee should be paid fair remuneration
which gives them atleast a reasonable standard of living. Employees’ satisfaction
depends on fair remuneration for everyone according to their abilities and
performance.
Observation:
Q. Do you feel that your employees are given a fair remuneration?
Ans: Yes
Explanation: Regarding this principle, Mr. Goel was asked two questions . First was
about the routine decision and other was regarding the major decision. Mr. Goel
said that even in everyday decisions the employees were supposed to seek approval
and consent from their superiors. On the other hand, the major decisions were taken
by higher authorities only and there was no consultation with the junior employees.
This shows that the company does not adopt a complete decentralization policy.
SCALAR CHAIN
Meaning: According to this principle, one organization should have a chain of
authority and communication that runs from top to bottom. It should be
followed by the managers and the subordinates both. Employees should be
aware of where they stand in the organization’s hierarchy on the chain of
command
Justification: Based on this, it may be said that the organization upholds the
orderly concept.
Meaning:
EQUITY
According to this principle, the managers should treat their subordination as family, as
possible so that they develop a feeling of dedication for their work. Both maintaining
discipline and acting with kindness.
Observations:Q.
Does your company give equal remuneration to all the employees doing a similar job?
Ans. Yes.
Explanation:
Mr Goel said, At JSPL, we believe in the principle of equity and fairness, especially
regarding remuneration to the employees. several key practices are practiced for
successful implementation of the principle :
1. Uniform Pay Scales:
We conduct regular job assessments to ensure that roles with similar responsibilities,
qualifications, and requirements are placed on the same pay scale.
2. Equal Opportunity Employment:
Non-Discriminatory Practices: We are committed to non-discriminatory practices
and ensure that all employees, regardless of gender, race, or other personal
characteristics, receive equal pay for equal work.
Diversity and Inclusion: Our diversity and inclusion programs strengthen our
commitment to equal treatment and compensation.
3. we treat all employees with justice and kindness. And treat them as a part of our
family.
nepotism and favouritism are strictly agains company policy
STABILITY OF TENURE
Meaning:
According to this principle, there should be a stability of tenure of
the employees, so that work continues efficiently. Managers should
strive to minimise employee transfers and frequent terminations.
Question: Mr. Goel, is there harmony among the workers and the
management in your organisation . And, if yes, what steps does the
organisation take to ensure that such harmony is maintained in the
organisation.
Answer: Mr. Goel replied, “Yes, there are very cordial relations between the
management and the workers. We have zero loss of productivity due to
labour unrest or strikes etc.
At Jindal steel and power ltd. the division of work and responsibility is
followed by defining:
1. Clear Roles:
Management: management should focus onstrategic planning,
process optimisation, and workflow design.
Workers: whereas employees should Concentrate on executing tasks
as per the instructions and processes laid down by management.
2. Standard operating protocols and Procedures:
detailed work instructions and standard operating procedures
(SOPs) for various tasks are formulated by the management to be
followed by the employees
3. Specialised Departments:
Establishment of separate departments for planning and operations,
ensuring that each group can focus on its core responsibilities.
SCIENTIFIC SELECTION, TRAINING
AND DEVELOPMENT OF WORKERS
Meaning: Workers should be selected and trained keeping in view the job requirements.
Each and every worker should concentrate on planning the job of workers and workers
should concentrate on performance of work.
‘’ YES Jindal Steel & Power (JSP) holds a strong belief that its people are the lifeblood of
the organisation. The company acknowledges that the success and growth of the
company are intrinsically tied to the well-being, empowerment, and growth of its
employees.
JSP has implemented a range of initiatives aimed at empowering its people, equipping
them with the skills and knowledge they need to excel, and providing a supportive
environment where their unique talents can flourish.
Intensive training is provided at our at our raigarh plant(OPJCC), Punjipatra, there is a
traning centre located inside the plant, where the workers are given a proper 6 month-
12 months training based on the job requirements, the white collared employees are
sent to all plants of jindal across the nation to make them get an idea of operations at
ground level, we hold orientation programs where senior management is present and a
question and answer session is also there where the senior most management answers
all queries, all workers are also trained on safety protocols at plants, and are informed
about the environmental protocols, growth shops are there at each plant level. Each
employee is encouraged to develop his full potential’’. Mr Goel answered.
STANDARDISATION
Meaning: Standardization refers to the process of setting standards for
every business activity. It can be standardization of process, raw material,
time, product, machinery, methods or working conditions.
there are set protocols for hiring employyes, the HR( human relations)
department is instructed of the same and must abide by them
CONCLUSION
Are these principles still relevant?
Yes these principles are still applicable in the modern world, but not
entirely, the modern business has changed therefore firms have integrated
the old principles with modern day principles, Integration with modern
technologies and agile methodologies, has helped organisations remain
efficient, adaptable, and innovative in today's dynamic business
environment.
According to the survey I conducted from the interview with the
Management of Jindal steel and power Ltd. The 14 principles by the Henri
Fayol regarding management, are mostly applicable but with some
adaptations according to the modern workplace.
Jindal, follows the principle of management:- Division of work, Authority &
Responsibilities, Unity Of Direction, ,Remuneration of Employees,
Centralisation & Decentralisation, Scalar Chain, Order, Equity, Espirit De
Corps. It partially follows the principle of stability Of Tenure and principle
of Subordination Of Individual Interests To The General Interests.
According to me,
JSPL should become more
stringent towards application of these principles in its general
administration and integrate more of modern day principles with these
principles to achieve higher efficiency . This project work has been helpful
in studying the meaning, techniques and functions of principles of
management given by Henri Fayol and Frederick Taylor in a better manner.
ANALYSIS
Is there a need to modify The primitive principles and make them more
adaptable? If yes, give suggestions as to how?
Yes, for sure there is a need to modify the primitive principles Given by
Fayol and Taylor and make them more adaptable as the current business
environment is way more different than it was a 100 years back.
meaningful modifications are necessary .
If i were to modify some of them i would incorporate the following
modifactions:
Modification of Taylor's Principles:
1. Science, not rule of thumb :
Modern Adaptation: Incorporating AI and data analytics to
continuously optimise workplaces. Firms should use real-time data to
make dynamic adjustments rather than relying solely on static time-
and-motion studies.
2. Standardisation:
Modern Adaptation: flexible standardization Should be implemented
. core standards should be developed but customisation based on
local conditions, customer needs, or specific project requirements
should be allowed.
3. Modifying Fayol's Principles
Division of Work:
Modern Adaptation: Promote cross-training and job rotation.
Encourage employees to develop a range of skills to increase
flexibility and adaptability.
4.Discipline:
Modern Adaptation: Fostering a culture of self-discipline. Encourage
intrinsic motivation and personal accountability rather than relying
solely on hierarchical discipline.
5. Scalar Chain:
Modern Adaptation: Encourage open communication. While
maintaining a clear hierarchy, promote open communication
channels across all levels of the organization.
6. Order:
Modern Adaptation: Right man at the right job is indeed important but
ross-training and job rotation should be promoted to Encourage employees
to develop a range of skills to increase flexibility and adaptability.
CONSEQUENCES OF VOILATION
Violation of the principle of order causes the following adverse effects:
a) Confusion and chaos in the organization.
b) Wastage of resources.
c) Increase in cost of operations.
Principle: Agile form of management lays emphasis on flexibility, collaboration and quick
response to changes. It involves iterative work cycles, continuous feedback, and cross-
functional teams.
Implementation:
Iterative Work Cycles: Implement short, iterative cycles (sprints) for project management to
allow for regular assessment and adjustment.
Cross-Functional Teams: Form teams with diverse skill sets to foster collaboration and
innovation.
Continuous Feedback: Establish regular feedback loops between team members and
stakeholders to quickly identify and resolve issues.
Benefits:
Implementation:
Value Stream Mapping: Uncover and eradicate non-value adding activities by determining
and mapping each step in the value chain.
Just-In-Time (JIT): Optimize inventory management to reduce excess stock and minimize
waste.
Benefits:
Engages and empowers employees, leading to higher job satisfaction and retention.
3. Data-Driven Decision Making
Principle: To ensure that decisions are based on data analytics, companies should use
metrics to provide guidance both for strategic as well as operational decision making. The
accuracy of this approach is increased with real-time data which enhances its efficiencies
and effectiveness
Implementation:
Implementation:
Advanced Analytics: Use predictive analytics tools such as those that collect, analyze,
interpret data across different parts of the organization. These may be used for informing
strategic decisions or forecasting trends.
Key Performance Indicators (KPIs): Have KPIs aligned with the organizational goals so that
they can track them down.
The use of the at-a-glance dashboard, an analytical scorecard, a visualized visualization,
and a balanced scorecard are all metrics used to evaluate progress and find where to
improve.
To observe and respond quickly to real-time operating challenges by use of real-time data
monitoring systems that will ensure decisions are made based on most current information
available.
Data Literacy: Organize training programs for employees which will help to improve their
ability to understand and use data in their various roles effectively.
Benefits:
Provides insight into inefficiencies and areas where improvements can be made using data
analysis.
Synopsis
Adopting Agile Management, Lean Management, and Data-Driven Decision Making can
result in substantial efficiency gains for an organization. Agile Management ensures
flexibility and rapid adaptation to changes; Lean Management eliminates wastage as well
as streamlining processes; while Data-Driven Decision Making promotes accuracy and
effectiveness in both strategy formulation and tactical choices. These modern management
approaches offer a holistic framework for driving efficiency as well as cultivating
continuous improvement habits within the organization.
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