USER MANUAL

C5020G
 TABLE OF CONTENTS

IMPORTANT SAFETY INSTRUCTIONS

PRECAUTIONS AND REMINDERS

BUTTON CONTROL AND PERIPHERAL CONNECTION

OPERATING INSTRUCTIONS

SPECIFICATIONS

TROUBLESHOOTING
IMPORTANT SAFETY INSTRUCTIONS
1) Read the instructions.
CAUTION
2) Keep the instructions. RISK OF ELECTRIC SHOCK
3) Consider all warnings. DO NOT OPEN

4) Follow all instructions. CAUTION: CAUTION: TO AVOID THE RISK OF

5) Do not use this apparatus near water. ELECTRIC SHOCK. DO NOT REMOVE COVER
(OR BACK).
6) Clean only with dry cloth. NO USER- SERVICEABLE PARTS INSIDE.
7) Do not block any ventilation openings, REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
install in accordance with the instructions.
8) Do not install near any heat sources such as This symbol is intended to alert the user to avoid
radiations, heat registers, stoves, or other the risk of electric shock, do not disassemble this
apparatus (including amplifiers) that produce equipment by anyone except a qualified service
personnel.
heat.
9) Do not damage the safety purpose of the This symbol is intended to alert the user to the
presence of important operating and maintenance
polarized plug. If the provided plug does not instructions in the literature accompanying the
fit into your outlet, consult an electrician for equipment.
replacement.
WARNING:
10) Protect the power cord from being walked on
To reduce the risk of fire or electric shock, do not
or pinched. Particularly at plugs, convenience expose this apparatus to rain or moisture.
receptacles, and the point where they exit
from the apparatus.
11) Only use attachments/accessories specified by WARNING:
the manufacturer. The batteries shall not be exposed to excessive heat
12) Unplug this apparatus during lightning storms such as sunshine, fire or the like.
or not made use of for long period of time.
13) Contact for maintenance with qualified service
personnel. Maintenance is required when the
apparatus has been damaged in any way, such
as power-supply cord or plug is damaged, This symbol indicates that this product incorporates
liquid has been spilled or objects have fallen double insulation between hazardous mains voltage
into the apparatus, the apparatus has been and user accessible parts. Maintenance shall only be
with identical replacement parts.
exposed to rain or moisture, does not operate
normally, or has been dropped.
14) Main plug is used as to disconnect the device,
it shall still remain electrified.
15) The ventilation openings should not be
covered with items, such as newspapers,
table-cloth, curtains, etc.
16) Avoid direct heat sources, such as lighted This marking indicates that this product should not
candles, should be placed on the apparatus. be disposed with other household wastes throughout
17) The procedure of disposing batteries should the EU. To prevent potential harm to the environment
be exercised in an environmental friendly or human health from waste disposal, recycle it
method. responsibly. The sustainable reuse of material resources.
To return your used device, please use the return and
18) The use of apparatus in moderate climate.
collection systems or contact the retailer where the
19) The apparatus shall not be exposed to dripping product was purchased.
or splashing and that no objects filled with
liquids, such as vases, shall be placed on the
apparatus.

.
PRECAUTIONS AND REMINDERS

High voltages are used in the operation of this product. Never stand on, lean on or suddenly push the product or its stand.
Do not open the product’s casing. Refer servicing to You should pay special attention to children.
qualified service personnel.

To prevent fire or electrical shock hazard, do not expose the Do not place the main unit on an unstable cart stand, shelf or table.
main unit to moisture. Do not place objects filled with liquids, Serious injury to an individual, and damage to the television,
such as vases, on the TV. may result if it should fall.

Do not drop or push objects into the television cabinet slots or When the product is not used for an extended period of time, it is
openings. Never spill any kind of liquid on the television receiver. advisable to disconnect the AC power cord from the AC outlet.

Do not block the ventilation holes in the back cover. Avoid exposing the main unit to direct sunlight and other sources
Ventilation is essential to prevent failure of electrical of heat. Do not install the television receiver directly on other
components. products which give off heat. Do not place direct heat sources,
such as lighted candles on the television.

Do not trap the power supply cord under the television receiver.

If the television is to be built into a compartment or similar

enclosure, the minimum distances must be considered.
Heat build-up can reduce the usability your television.
Nevertheless, it can be dangerous.

Note: the use of apparatus must be in moderate climates.

If you plan to clean the product. Unplug the TV, use soft fabric.
Never use water or chemicals.
BUTTON CONTROL AND PERIPHERAL CONNECTION

BUTTON CONT ROL

OK/
In the standby mode, press the OK/ to turn on the TV.
In the boot state, long press the OK/ to shut down.
Under the menu page , function equivalent to the OK key.

/
In the non-menu page, you can adjust the TV channel under the
program addition and subtraction;
Under the menu page, you can move the cursor up and down.

/
In the non-menu page,Under the menu page, press the left and
right keys to adjust the volume addition and subtraction.

PERIPHERAL CONNECTION

1 2 3 4 5 6 7 8 9 10 11 12

1. RJ45
2. OPTICAL out terminal.
3. HDMI1(ARC) input terminal.
4. HDMI2 input terminal.
5. HDMI3 input terminal.
6. Audio&Video input terminal.
7. Earphone terminal.
8. LNB IN.
9. RF antenna.
10. USB 1& 2: Connect USB device, such as flash disk.
11. CI slot.
12. YPbPr(MINI) input terminal.
OPERATING INSTRUCTIONS

USING THE REMOTE CONTROL

Item Descriptions

Power
TV , unplug the power cord.
Google Press to open the google assistant or start
Assistant a voice search.
0~9 number Press to enter a TV channel number
1.,@ 2 abc 3 def INFO Press to display the channel information.
Enter electronic program guide.
Guide
4 ghi 5 jkl 6 mno (Used for models with DTV function only)
NETFLIX Press to open the NETFLIX.
7 pqrs 8 tuv 9 wxyz YouTube Press to open the YouTube.
FreeviewPlay Press to open the Freeview Play.
INFO 0 GUIDE
Prime video Press to open the prime video.
HOME Press to open the Home Page.
MENU Press to open or close the on-screen menu.
Press to navigate the on-screen menu.
Enter the selected option or perform the
OK selected operation.
HOME MENU
BACK Return to the previous menu.
EXIT It depends on the actual function
OK VOL+/VOL- Press VOL+ or VOL- to adjust volume level.
CH+/CH - Press CH+ or CH- to change TV channels.
MUTE
BACK EXIT
SOURCE Press to open the input source list.
COLOR Press to access directly to the corresponding
BUTTONS function in APP service.
VOL CH Press to reverse playback in multimedia &
(reverse)
Timeshift mode.
SOURCE
Press to play in multimedia mode &Timeshift
(play) mode.
Press to fast forward in multimedia &Timeshift
(forward) mode.
PVR Press to record Live TV

(Pause) Press to pause in multimedia mode&Timeshift

TEXT SUBT AUDIO
mode.
Press to stop multimedia playback, REC&
(stop) Timeshift mode.
Text Press to enter the Teletext mode.
SUBT Open or close subtitle.

AUDIO Press to select the DTV audio.

INITIAL SETUP INPUT SOURCE
Please follow the instructions accordingly for the 1. The HOME interface displays the ''Input'' icon in the upper
right corner. Press or buttons in order to select the
This is an necessary function for the remote pair ''Inputs'' icon. Please press OK in order to open all the
control pair code. After pairing the code successfully, optional input sources. Then press buttons to select a
you will have access on the remote control in order to desired source. Eventually press the OK button in order to
operate the TV. Please press and hold the ''HOME'' and
''LEFT'' buttons simultaneously for 5 seconds. Then
press the ''OK'' button. Eventually, the ''TV_BLE_
Remote'' displays in the upper right corner of the screen.

2. Press on the ''SOURCE'' button on the remote control

while on the LIVE TV source or press 2 times on the
''SOURCE'' button to be redirected directly for all the listed
input sources.

HOME SCREEN
After initial setup, press EXIT to exit the initial setup, and
enter the HOME screen.

NAVIGATING THE ON-SCREEN MENU

This TV includes 2 separate version of an on-screen menu
- Firstly, please open the Live TV source. Please read the
chapter ‘’Input source’’ if it is not clear. Then press the
‘’HOME’’ button for the on-screen menu. Eventually press

- Secondly, browse the Home interface with buttons. Select

the menu icon and press OK. Eventually press buttons

Open the google assistant or start a voice search.

The applications installed are displayed, the icons for
the favorite applications are shown inside here.
(favorite applications can be added, changed or deleted)

Apps: Icon to be redirected for all the listed applications

On-screen Menu:
with convenience

Inputs: Icon to select an input source.

Network&Interent:
Settings:
For more detailed explanation regarding the settings,
please check the next page
Network Selecting a Day in the Programme Guide
1. Press the ‘’Network&Internet’’ icon. You can select any day to view 7 days before or after
2. Browse the desired configuration/Network. the current day using the Schedule option.
3. Press the OK button to save and return to the 1. While viewing the Guide press the RED button.
previous menu. 2. Press the buttons to scroll to your desired day.
3. Press the button to select the time then press the
OK button. The guide will now display the programmes
for your chosen day and time.

Live TV Guide
The Guide is to help you navigate through all the
possible Live TV viewing options. Recommended Programmes
The Guide supplies information such as programme While viewing the Guide press the GREEN button. Scroll
listings, start and end times for all available services. In down the list or categorises to see recommended
addition, detailed information about the programme programmes for each category. Select the programme
is often available in the Guide (the availability and that you wish to view.Press the BACK button to return
amount of programme information will vary, depend- to the Guide.
ing on the particular broadcaster).
This function can be used only when the Guide
information is broadcast by broadcasting companies.
The Guide displays the programme details for the next
7 days.

Catch Up Services
If you would like to search for content in a particular
catch up then press the YELLOW button. Then press the
buttons to scroll to your desired catch up service
and press OK to enter it.
Accessing the Guide Using the Remote Press the YELLOW button again to exit the Catch up
There are many ways to access the Guide. It can be search and return to the Guide.
accessed by pressing the GUIDE button on the remote
control or by using Google Assistant by saying 'Show
the TV Guide'.
Accessing the Guide from the Home Screen
To access the Guide from the Home Screen, highlight
FREEVIEW PLAY TV GUIDE and press OK.
Selecting a Programme from the Guide
Press the buttons to select the desired
programme. Press the OK button and your TV will
switch to your selected programme.
Searching for a Programme in the Guide

can search for it by typing in the programme name.

Press the BLUE button. Then start typing the programme
name, as you type a list will start to appear.
To view the programme you have search for, highlight
the programme in the list and press OK. The catch up
service will open and your programme will be displayed.

Selecting More Channels from the Channel List

To help you narrow your search for a channel you can
use the SELECT MORE option. Here you can choose the
SELECT TYPE option to view a selected list of channels
e.g. just Free channel, or choose the FIND option where
you can type in the name or number of the channel
1. While watching a TV channel press the LIVE TV button. you're looking for.
Programme information will be displayed. 1. While viewing the Channel List press the YELLOW
2. Press the button and the Mini Guide will appear. The button. The SELECT MORE menu will be displayed.
top line of the Mini Guide shows a list of channels, your 2. Highlight SELECT TYPE and press the OK button. A list
current channel will be highlighted. of channel types will be displayed. Highlight the type of
channel that you are looking for and press OK. You'll
Freeview Play ON NOW Guide now be shown a list of channels to choose from that
Press the FreeviewPlay button to access the ON NOW appear in your selected channel type.
guide. Here you will be able to see what's on while still
Red Button + (Interactive services)
Red button + services are available on BBC TV and Radio
channels. The services are gradually changing to an
internet based service rather than the conventual over
air (though your aerial). To make the most out of the Red
Button + services make sure your TV is connected to the
internet. You can also access BBC iPlayer through RED
button +.
Accessing the Information
1. While watching Live TV press the TEXT button to
display the main information page. You may see slightly
different looking pages depending if your TV is accessing
On [TV channel selected] the page over air or via the internet.
[TV channel selected] Recommends 2. Follow the instructions on the interactive services page
On Demand Players and move around the page by pressing , OK, RED,
Search GREEN, YELLOW, BLUE or 0-9 buttons etc.
3. Press TEXT to exit.
Channel List
The Channel list show a list of all TV and Radio chan-
nels/stations that are available on your TV.
1. To access the CHANNEL LIST press the OK button
while watching a TV channel.
2. To view a channel from the list scroll up or down the
list, highlight your chosen channel and press the OK
button.
3. Press the RED and GREEN buttons to scroll a page at a
Listening to the Radio
You can listen to radio stations through your Live TV or
by asking Google Assistant to play a radio station.
While watching Live TV Press the GUIDE button. Navigate
to a radio station, they are usually towards the end of the
Guide in channel numbers 700+.
Ask Google Assistant, press the GOOGLE ASSISTANT
button and ask for a radio station.

Disk Setup for Time Shifting

Your USB storage device will need to be setup for time
shifting.
1. Press the PAUSE button on your remote control and
the DISK SETUP screen will appear.
2. Highlight AUTO and press OK. Your TV will now check
and setup your USB device. Once done press EXIT.
3. Your USB device is now setup and you can now pause
Viewing Channels with Subtitles live TV by pressing the PAUSE button.
While you are watching live TV you can select subtitles by
pressing the SUBT button.
1. Press the SUBT button, the SUBTITLE menu will be
displayed.
2. Press the button to highlight DIGITAL SUBTITLE and
press OK.
3. Press the button to highlight ON and press OK.
4. In a few seconds the subtitles will appear on the
screen.
5. To switch Subtitles off repeat the process but select
OFF.

Recording a TV Programme onto a USB Storage

Device
Use this function to record the TV programmes you are
watching on the main screen and save it for future
viewing. The recording from timer programme or direct
recording may have a little bit of delay when it starts to
record the broadcast programme. Please make sure the
USB device is inserted. If not, a warning message will pop
up. You can only record the programme that you are
currently watching.
1. Press the RECORD button to record the programme
Pausing Live TV (Time Shift Recording onto a USB that you are currently watching.
Storage Device) 2. To stop a recording press the STOP button.
This function allows you to pause live TV. The picture will
pause and the programme will begin recording so you
don't miss any of the programme. You will have to have a
USB storage device attached to the USB socket for Time
Shift Recording to work.
Activating Time Shift
1. Time shift mode is not switched on as default. While
watching live TV press the MENU button.
2. Press the button to scroll down to the RECORD
menu, then press button to highlight TIME SHIFT MODE.
Then Press OK.
3. Press OK to activate TIME SHIFT MODE.
Setting a Timed Recording (Schedule list) Deleting a Timed Recording
If you would like to record a future programme you can If you need to delete any of the Scheduled recordings in
set your TV to record it, and watch it back at a later date the list, select the SCHEDULE LIST from the RECORD
that suits you.The recording may have a little bit of delay menu. Then select the recording you would like to
when it starts to record the broadcast programme.Please delete, you'll now be able to select Delete.
make sure the USB device is inserted and it has enough
space for the recording. If not, a warning message will Playing Recorded Programmes
pop up. All of your recording are stored in RECORD LIST.
1. While watching live TV press the MENU button. 1. While watching live TV press the MENU button.

2. Scroll down to the RECORD menu and highlight 2. Scroll down to the RECORD menu and highlight
SCHEDULE LIST and press OK. RECORD LIST and press OK.

3. Press the RECORD button to start adding a scheduled 3. Highlight the recording that you would like to watch
recording to the list. The SCHEDULE LIST will be and press OK. The recording will start to play.
displayed, enter all the information in to the list then
select ADD and press OK to confirm your scheduled
recording.

Deleting a Recording
Enter the RECORD LIST, highlight the recording that you
would like to delete and press the YELLOW button. Then
Editing a Timed Recording
confirm you would like to delete the recording.
If you need to change any of the setting in a Schedule
list, select the SCHEDULE LIST from the RECORD menu.
Then select the recording you would like to edit, you'll
now be able to change any of the setting.
DEVICE PREFERENCES
ABOUT TIMER

Power On Timer Type –Press button to select the

option then press OK button to choose ON/OFF/ONCE.
Power On Timer – Press button to select the
In this menu, you can read the information and option then press OK button to enter the sub-menu.
settings of TV. Power Off Timer Type – Press button to select
1. Press button to select what you want set. the option then press OK button to choose ON/OFF/ONCE.
2. Press OK button to adjust. Power Off Timer – Press button to select the
3. After finishing your adjustment, Press BACK button option then press OK button to enter the sub-menu.
to return to the previous menu.

DATE&TIME LANGUAGE

Automatic date & time – Press button to

Language – Press button to select the option
select the option then press OK button to enter
then press OK button to enter the select language.
the sub-menu.
(Optional: Use network-provided time, Off)

NOTE
Manually adjusting date & time settings will
automaticall change the Automatic date & time
to OFF.
Set date – Press button to select the option
then press OK button to enter the sub-menu.
Set time – Press button to select the option
then press OK button to enter the sub-menu.
Set time zone – Press button to select the option
then press OK button to enter the sub-menu.
Use 24-hour format – Press button to select the
option then press OK button to choose ON/OFF.
KEYBOARD
Picture OFF – Press button to select the option then
press OK button to choose ON/OFF.
Switch off timer – Press button to select the option
then press OK button to enter the sub-menu.
(Optional: OFF, 30 minutes, 60 minutes, 90 minutes,
120 minutes, 150 minutes, 180 minutes, 210 minutes,
240 minutes)
No Signal Auto Power Off – Press button to select
the option then press OK button to enter the sub-menu.
(Options: 5, 10, 15, 30 or 60 minutes)
Current keyboard – Press button to select the
option then press OK button to enter the sub-menu.
Gboard Settings – Press button to select the
option then press OK button to enter the sub-menu.
Manage keyboards – Press button to select the PICTURE
option then press OK button to enter the sub-menu.

INPUTS

HDR
on

Picture Mode – Press button to select the option

button to enter the sub-menu. (Options: User, Standard,
Vivid, Sport, Movie, Game, Energy saving).
Inputs – Press button to select the Backlight/Brightness/Contrast/Saturation/HUE/ Sharpness –
option then press OK button to enter the sub-menu. Press button to select the option. Press to decrease
HDMI control – Press button to select the the parameter. Press to increase the parameter.
option then press OK to choose ON/OFF. Gamma – Press button to select the option then
Device auto power off – Press button to select the press OK button to enter the sub-menu.
option then press OK button to choose ON/OFF. (Options: Dark, middle, Bright).
TV auto power on – Press button to select the Color Temperature – Press button to select
option then press OK button to choose ON/OFF the option then press OK button to enter the sub-menu.
HDMI EDID Version – Displays EDID version. Picture format – Press button to select
CEC Device List – Press button to select the the option then press OK button to enter the sub-menu.
option then press OK button to enter the sub-menu. (Options: Automatic/Super zoom/4:3/Movie expand 14:9/
Movie expand 16:9/Wide screen/Full/Unscaled).
(Options: ON/OFF)
Advanced Video – Press button to select
POWER the option then press OK button to enter the sub-menu.
Color Tuner – Press button to select
the option then press OK button to enter the sub-menu.
11 Point White Balance Correction – Press button to
select the option then press OK button to enter the sub-
menu.
Reset to Default – Resets all settings to the factory defaults.

Sleep Timer – Press button to select the option

then press OK button to enter the sub-menu.
(Optional: OFF, 10 minutes, 20 minutes, 30 minutes
40 minutes, 50 minutes, 60 minutes, 90 minutes,
120 minutes)
SOUND HOME SCREEN

Sound style – Press button to select the option then

press OK button to enter the sub-menu.
(Optional: User, Standard,Vivid,Sports,Movie,Music,
News).
Balance/ Bass/ Treble – Press button to select the option.
Press to decrease the parameter. In this menu, you can set channels, apps, open source
Press to increase the parameter. licenses.
Sound Surround – Press button to select the option 1. Press button to select what you want set.
then press OK button to choose ON/OFF. 2. Press OK button to adjust.
Equalizer Detail – Press button to select the option 3. After finishing your adjustment, Press BACK button
then press OK button to enter the sub-menu.
Speakers – Press button to select the option then return to the previous menu.
press OK button to enter the sub-menu.
(Optional: TV Speaker or external Audio System).
Digital Output – Press button to select the option
then press OK button to enter the sub-menu. STORE MODE
(Optional:Auto,Bypass,PCM ,Dolby Digital Plus,Dolby Digital).
SPDIF Delay – Press button to select the option.
Press to decrease the parameter.
Press to increase the parameter.
Auto Volume Control – Press button to select the
option then press OK button to choose ON/OFF.
Downmix Mode – Press button to select the option
then press OK button to enter the sub-menu.
(Optional:Stereo,Surround). Retail mode – Press button to select the
Reset to Default – Reset all settings to the factory defaults. option then press OK button to choose ON/OFF.

STORAGE

Internal shared storage - Press button to

select the option then press OK button to enter
the sub-menu.
Removable Storage – Press button to select
the option then press OK button to enter the sub-menu.
(Note: Show external devices if available).
GOOGLE LOCATION

Location status – Press to select the option then

press OK to enter the sub-menu.
(Optical: Use Wi-Fi to estimate location, Off)
In this menu, you can set searchable apps, safe
search filter, block offensive words, open source USAGE & DIAGNOSTICS
licenses.
1. Press button to select what you want set.
2. Press OK to adjust.
3. After finishing your adjustment, press BACK
to return to the previous menu.
CHROMECASTBUILT-IN

Usage & diagnostics – Press to select the option

then press OK to choose ON/OFF.

ACCESSIBILITY
In this menu, you can read the information and
settings of Chromecast
1. Press to select what you want set.
2. Press OK to adjust.
3. After finishing your adjustment, press BACK
to return to the previous menu.
SCREEN SAVER

Captions – Press button to select the

option then press OK to enter the sub-menu.
High contrast text – Press button to select the
Screen saver – Press to select the option then
option then press OK to choose ON/OFF.
press OK to enter the sub-menu.
(Optional: Turn screen off, Backdrop, Colors).
RESET
When to Start – Press to select the
Press OK to enter the sub-menu.
option then press OK to enter the sub-menu.
Reset-Erase everything.
(Optional: 5, 15, 30 minutes, 1, 2 hours,).
Put device to sleep – Press to select the
option then press OK to enter the sub-menu.
(Optional: 30 minutes, 1, 3, 6,12 hours, Never).
Start now – Press to select the option
then press OK to enter screen saver.
REMOTE&ACCESSORIES ADD AND USE OF MULTI MEDIA PLAYER

1. In the HOME interface, select the + icon in the

APPcolumn to add the application, and click OK.
Press up and down to select the DigitalMediaPlay-
er application, and click OK to add it to the HOME
interface.

In this menu,you can pair Bluetooth devices.

1.Press the "HOME" and "LEFT" buttons at the
bottom of the remote control for 5 seconds.

remote controller will send the pairing signal to

the TV and display the information of the
remote control on the right side of the screen.
3.Press the OK button to display the pairing.
If the paired is displayed, the connection is
successful.
4.If the couldn't pair appears, the connection 2. Select OK key to enter DigitlMediaPlayer and
fails. Wait 30 seconds and then press the display Video, Photo, Audio Text. After inserting
"HOME" and "LEFT" buttons at the bottom of the usb flash drive, you can view the correspond-
the remote control for 5 seconds to repeat the ing files in the usb flash drive.
previous steps.
5.Press BACK or EXIT button return to the NOTE
previous menu. The menu may be different depending on when
you purchased the TV.
 50

230

RAM 1GB

Built in Flash memory 8GB

Operating System Android 9

127 50

71

104

1122 x 83 x 647mm

1122 x 190 x 686mm

10.1 kg
Trouble shooting
Trouble shooting
It fullfils the following EU regulations: