Situational Judgement Tests

Situational Judgement
accurate candidate sifting

Situational Judgement Tests (SJTs) measure an individuals skills, behaviours, thoughts and judgement when faced with particular role specific situations. In an SJT assessment candidates are required to rate the appropriateness of possible responses to a given scenario. Tests are completed online and unsupervised at the earlier sifting-out stages of a recruitment process The IRIS range of SJTs created by Pearson have been thoroughly and extensively researched to contain highly realistic tasks, scenarios and situations that are similar to those likely to be encountered in the role. Test are available for both private and public sectors.
How do the tests work?

Applicants receive a link to the test which they complete unsupervised online. This link can be sent out by Getfeedback, by the customer or by an applicant tracking provider, linked to our platform. Tests are untimed and each assessmentt contains 3 tasks within which there are a number of situations and scenarios.
Who are the tests for?

Two tests are currently available:
Background
A persons performance at work is the result of cognitive individual differences, job knowledge and their personality. Traditionally, psychometric tests assessing work-place performance focus on the discrete measurement of abilities and personality. This has shown to be a valid approach, accounting for up to 25% variance in work performance. A different approach however, is offered by SJTs, where performance is underpinned by the interactions between behaviours, skills, motivation and abilities.
Graduates and Junior manager Customer service and Administrative staff
What types of situations are measured?

Administrative and customer service roles:
Working on a process - introduces the candidate to situations
Validation and Norms

The SJTS have been thoroughly and extensively researched to contain highly realistic tasks, scenarios and situations that are similar to those likely to be encountered in the roles. This has ensured that the tests are rigorously constructed and tested to have high face and content validity.
AT A GLANCE
such as dealing with relationships at work, prioritising workload and making decisions under different conditions.
Supporting staff - require the candidate to face situations that
involve customer complaints, dealing with managers and fellow colleagues and managing their time in a busy working environment.
Client interactionrequires the candidate to deal with customer
complaints through face-to-face and phone call interaction.
Graduates and Junior Managers:

Using judgement to deal with mechanistic processes - requires
the candidate to make decisions based on the management of staff, reducing numbers due to a recruitment freeze and developing strategies to improve services.
Dealing with shifting and evolving processes - places the candi-
date in a position where staff morale is low and in situations where they may need to motivate team members, deal with their levels of performance and develop improvement strategies.
Innovation and change processes - the candidate assesses
To sift candidates early in

the recruitment process
Suitable for graduates, whether new agreements and working practices may benefit or cause harm to the company. It also forces the candidate to make decisions based on change and to consider the effect that changes may have on the team.
junior managers, customers service and administrative staff
20-40 minutes untimed Fully outsourced or self

service delivery options
SJTs in the Recruitment Process

Typically SJTs would fit into the early stages of a recruitment process as shown below. At this stage the test provides a low-cost and time-saving assessment of a broader range of performance than more traditional methods.
Large print available on request
Can be branded as required
Recognised as a valid tool

for sifting candidates out fo the recruitment process
CV sifting
SJT
Assessment Centre
Selection
What next?
To receive our full catalogue of psychometric tests or discuss which tests are best suited to your requirements, please email us at [email protected] or call us on 01491 845536.
Getfeedback Ltd Chiltern House 45 Station Road Henley-on-Thames Oxfordshire RG9 1AT
Telephone: +44 (0) 1491 845536 Fax: +44 (0) 1491 411263
Email: [email protected]
www.getfeedback.net

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Situational Judgement Tests

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Situational Judgement

accurate candidate sifting

How do the tests work?

Who are the tests for?

Graduates and Junior manager Customer service and Administrative staff

What types of situations are measured?

Validation and Norms

complaints through face-to-face and phone call interaction.

Graduates and Junior Managers:

To sift candidates early in

20-40 minutes untimed Fully outsourced or self

SJTs in the Recruitment Process

Can be branded as required

Recognised as a valid tool

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