Inspiron 15 5505 Laptop Users Guide en Us

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Inspiron 5505

Setup and Specifications

Regulatory Model: P102F


Regulatory Type: P102F004
August 2021
Rev. A04
Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
Contents

Chapter 1: Set up your Inspiron 5505............................................................................................ 4

Chapter 2: Views of Inspiron 5505................................................................................................ 6


Right....................................................................................................................................................................................... 6
Left..........................................................................................................................................................................................6
Top.......................................................................................................................................................................................... 7
Front....................................................................................................................................................................................... 8
Bottom................................................................................................................................................................................... 9

Chapter 3: Specifications of Inspiron 5505.................................................................................. 10


Dimensions and weight..................................................................................................................................................... 10
Processor............................................................................................................................................................................. 10
Chipset.................................................................................................................................................................................. 11
Operating system................................................................................................................................................................11
Memory................................................................................................................................................................................. 11
External ports......................................................................................................................................................................12
Internal slots........................................................................................................................................................................ 12
Wireless module..................................................................................................................................................................12
Audio..................................................................................................................................................................................... 13
Storage................................................................................................................................................................................. 13
Media-card reader............................................................................................................................................................. 14
Keyboard.............................................................................................................................................................................. 14
Camera................................................................................................................................................................................. 15
Touchpad............................................................................................................................................................................. 15
Power adapter.................................................................................................................................................................... 15
Battery..................................................................................................................................................................................16
Display................................................................................................................................................................................... 17
Fingerprint reader (optional)........................................................................................................................................... 18
GPU—Integrated............................................................................................................................................................... 18
Operating and storage environment..............................................................................................................................18

Chapter 4: Keyboard shortcuts.................................................................................................... 19

Chapter 5: Getting help and contacting Dell.................................................................................21

Contents 3
1
Set up your Inspiron 5505
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.

1. Connect the power adapter and press the power button.

NOTE: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that the
power adapter is connected to your computer when it is turned on for the first time.

2. Finish Windows setup.


Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
● Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
● If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an
offline account.
● On the Support and Protection screen, enter your contact details.

3. Locate and use Dell apps from the Windows Start menu—Recommended.

Table 1. Locate Dell apps


Resources Description

My Dell
Centralized location for key Dell applications, help articles, and other important information about
your computer. It also notifies you about the warranty status, recommended accessories, and
software updates if available.

SupportAssist
SupportAssist proactively and predictively identifies hardware and software issues on your
computer and automates the engagement process with Dell Technical support. It addresses
performance and stabilization issues, prevents security threats, monitors, and detects hardware
failures. For more information, see SupportAssist for Home PCs User's Guide at www.dell.com/
serviceabilitytools. Click SupportAssist and then, click SupportAssist for Home PCs.

4 Set up your Inspiron 5505


Table 1. Locate Dell apps (continued)
Resources Description

NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.

Dell Update
Updates your computer with critical fixes and latest device drivers as they become available.
For more information about using Dell Update, see the knowledge base article 000149088 at
www.dell.com/support.

Dell Digital Delivery


Download software applications, which are purchased but not preinstalled on your computer. For
more information about using Dell Digital Delivery, see the knowledge base article 000129837 at
www.dell.com/support.

Set up your Inspiron 5505 5


2
Views of Inspiron 5505
Right

1. microSD-card slot
Reads from and writes to the microSD-card. The computer supports the following card types:
● microSecure Digital (mSD)
● microSecure Digital High Capacity (mSDHC)
● microSecure Digital Extended Capacity (mSDXC)

2. USB 3.2 Gen 1 port


Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
3. Headset port
Connect headphones or a headset (headphone and microphone combo).

Left

1. Power-adapter port
Connect a power adapter to provide power to your computer and charge the battery.
2. Power and battery-status light
Indicates the power state and battery state of the computer.
Solid white—Power adapter is connected and the battery is charging.
Solid amber—Battery charge is low or critical.
Off—Battery is fully charged.
NOTE: On certain computer models, the power and battery-status light are also used for diagnostics. For more
information, see the Troubleshooting section in your computer’s Service Manual.

3. HDMI port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
4. USB 3.2 Gen 1 port

6 Views of Inspiron 5505


Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
5. USB 3.2 Gen 1 (Type-C) port with Power Delivery/DisplayPort
Connect devices such as external storage devices, printers, and external displays.
Supports Power Delivery that enables two-way power supply between devices. Provides up to 7.5 W power output that
enables faster charging.

NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.

Top

1. Left-click area
Press to left-click.
2. Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
3. Right-click area
Press to right-click.
4. Power button with optional fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power
button for 4 seconds to force shut-down the computer.
If the power button has a fingerprint reader, place your finger on the power button to log in.
NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at
www.dell.com/support/manuals.

Views of Inspiron 5505 7


Front

1. Left microphone
Provides digital sound input for audio recording and voice calls.
2. Camera
Enables you to video chat, capture photos, and record videos.
3. Camera-status light
Turns on when the camera is in use.
4. Right microphone
Provides digital sound input for audio recording and voice calls.

8 Views of Inspiron 5505


Bottom

1. Left speaker
Provides audio output.
2. Right speaker
Provides audio output.
3. Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware
components in your computer and access warranty information.

Views of Inspiron 5505 9


3
Specifications of Inspiron 5505
Dimensions and weight
The following table lists the height, width, depth, and weight of your Inspiron 5505.

Table 2. Dimensions and weight


Description Values
Height:
Front height 14.15 mm (0.55 in.)

Rear height 17.90 mm (0.70 in.)

Width 356.10 mm (14.02 in.)

Depth 234.50 mm (9.23 in.)

Weight (maximum) 1.83 kg (4.03 lb)


NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.

Processor
The following table lists the details of the processors supported by your Inspiron 5505.

Table 3. Processor
Description Option one Option two Option three
Processor type AMD Ryzen 3 4300U AMD Ryzen 5 4500U AMD Ryzen 7 4700U

Processor wattage 15 W 15 W 15 W

Processor core count 4 6 8

Processor thread count 4 6 8

Processor speed Up to 3.80 GHz Up to 4 GHz Up to 4.20 GHz

Processor cache 4 MB 8 MB 8 MB

Integrated graphics AMD Radeon Graphics AMD Radeon Graphics AMD Radeon Graphics

10 Specifications of Inspiron 5505


Chipset
The following table lists the details of the chipset supported by your Inspiron 5505.

Table 4. Chipset
Description Values
Chipset Integrated in the processor

Processor AMD Ryzen 3/5/7

DRAM bus width 64-bit

Flash EPROM 16 MB

PCIe bus Up to Gen3

Operating system
Your Inspiron 5505 supports the following operating systems:
● Windows 11 Home, 64-bit
● Windows 11 Home National Academic, 64-bit
● Windows 11 Home in S-mode, 64-bit
● Windows 11 Pro, 64-bit
● Windows 11 Pro National Academic, 64-bit
● Windows 10 Pro, 64-bit
● Windows 10 Home, 64-bit
● Windows 10 Home in S-mode, 64-bit

Memory
The following table lists the memory specifications of your Inspiron 5505.

Table 5. Memory specifications


Description Values
Memory slots Two SODIMM slots

Memory type DDR4

Memory speed 3200 MHz

Maximum memory configuration 32 GB

Minimum memory configuration 4 GB

Memory size per slot 4 GB, 8 GB, 16 GB

Memory configurations supported ● 4 GB, 1 x 4 GB, DDR4, 3200 MHz


● 8 GB, 1 x 8 GB, DDR4, 3200 MHz
● 8 GB, 2 x 4 GB, DDR4, 3200 MHz, dual-channel
● 12 GB, 1 x 4 GB + 1 x 8 GB, DDR4, 3200 MHz
● 16 GB, 2 x 8 GB, DDR4, 3200 MHz, dual-channel
● 16 GB, 1 x 16 GB, DDR4, 3200 MHz

Specifications of Inspiron 5505 11


Table 5. Memory specifications (continued)
Description Values

● 32 GB, 2 x 16 GB, DDR4, 3200 MHz, dual-channel

External ports
The following table lists the external ports on your Inspiron 5505.

Table 6. External ports


Description Values
USB ports ● Two USB 3.2 Gen 1 ports
● One USB 3.2 Gen 1 Type-C port with DisplayPort and
PowerDelivery

Audio port One headset (headphone and microphone combo) port

Video port/ports One HDMI 1.4b port

Media-card reader One microSD-card slot

Power-adapter port One 4.5 mm x 2.9 mm power-adapter port

Security-cable slot Not supported

Internal slots
The following table lists the internal slots of your Inspiron 5505.

Table 7. Internal slots


Description Values
M.2 ● One M.2 2230 slot for WiFi and Bluetooth combo card
● Two M.2 2230/2280 slots for solid-state drive
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
000144170 at www.dell.com/support.

Wireless module
The following table lists the Wireless Local Area Network (WLAN) module specifications of your Inspiron 5505.

Table 8. Wireless module specifications


Description Option one Option two Option three
Model number Qualcomm QCA9377 Qualcomm QCA 61x4A Intel AX200 (Cyclone Peak 2)
(DW1810) (DW1820)

Transfer rate Up to 433 Mbps Up to 867 Mbps Up to 2400 Mbps

Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz 2.4 GHz/5 GHz

12 Specifications of Inspiron 5505


Table 8. Wireless module specifications (continued)
Description Option one Option two Option three
Wireless standards ● WiFi 802.11a/b/g ● WiFi 802.11a/b/g ● WiFi 802.11a/b/g
● Wi-Fi 4 (WiFi 802.11n) ● Wi-Fi 4 (WiFi 802.11n) ● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac) ● Wi-Fi 5 (WiFi 802.11ac) ● Wi-Fi 5 (WiFi 802.11ac)
● Wi-Fi 6 (WiFi 802.11ax)

Encryption ● 64-bit/128-bit WEP ● 64-bit/128-bit WEP ● 64-bit/128-bit WEP


● AES-CCMP ● AES-CCMP ● AES-CCMP
● TKIP ● TKIP ● TKIP

Bluetooth Bluetooth 5.0 Bluetooth 5.0 Bluetooth 5.1

Audio
The following table lists the audio specifications of your Inspiron 5505.

Table 9. Audio specifications


Description Values
Audio controller Realtek ALC3204

Stereo conversion Supported

Internal audio interface High-Definition Audio (HDA)

External audio interface Headset (headphone and microphone combo) port

Number of speakers Two

Internal-speaker amplifier Supported (audio codec integrated)

External volume controls Keyboard shortcut controls

Speaker output:
Average speaker output 2W

Peak speaker output 2.5 W

Subwoofer output Not supported

Microphone Digital-array microphones in the camera assembly

Storage
This section lists the storage options on your Inspiron 5505.
Your Inspiron 5505 supports one of the following storage configurations:
● One solid-state drive (M.2 2230 or M.2 2280 )
● A combination of two M.2 solid-state drives of the following form factors 2230/2280
The primary drive of your Inspiron 5505 varies with the storage configuration. For computers with an M.2 solid-state drive, the
M.2 solid-state drive is the primary drive.
NOTE: If there is only one solid-state drive in the configuration you ordered, you can install another solid-state drive in the
other M.2 slot. However, you may need a solid-state drive bracket (sold separately; please contact Dell support) to install
the additional solid-state drive.

Specifications of Inspiron 5505 13


Table 10. Storage specifications
Storage type Interface type Capacity

M.2 2230 solid-state drive PCIe Gen3 x4 NVMe, up to 32 Gbps Up to 512 GB

M.2 2280 solid-state drive PCIe Gen3 x4 NVMe, up to 32 Gbps Up to 2 TB

Media-card reader
The following table lists the media cards supported by your Inspiron 5505.

Table 11. Media-card reader specifications


Description Values
Media-card type One microSD card

Media-cards supported ● microSecure Digital (mSD)


● microSecure Digital High Capacity (mSDHC)
● microSecure Digital Extended Capacity (mSDXC)

NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card
installed in your computer.

Keyboard
The following table lists the keyboard specifications of your Inspiron 5505.

Table 12. Keyboard specifications


Description Values
Keyboard type ● Standard keyboard
● Standard backlit keyboard

Keyboard layout QWERTY

Number of keys ● United States and Canada: 101 keys


● United Kingdom: 102 keys
● Japan: 105 keys

Keyboard size X=18.70 mm key pitch


Y=18.05 mm key pitch

Keyboard shortcuts Some keys on your keyboard have two symbols on them.
These keys can be used to type alternate characters or to
perform secondary functions. To type the alternate character,
press Shift and the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: You can define the primary behavior of the
function keys (F1–F12) changing Function Key Behavior
in BIOS setup program.
For more information, see Keyboard shortcuts.

14 Specifications of Inspiron 5505


Camera
The following table lists the camera specifications of your Inspiron 5505.

Table 13. Camera specifications


Description Values
Number of cameras One

Camera type RGB HD camera

Camera location Front

Camera sensor type CMOS sensor technology

Camera resolution:
Still image 0.92 megapixel

Video 1280 x 720 (HD) at 30 fps

Diagonal viewing angle: 74.9 degrees

Touchpad
The following table lists the touchpad specifications of your Inspiron 5505.

Table 14. Touchpad specifications


Description Values
Touchpad resolution:
Horizontal 1920

Vertical 1080

Touchpad dimensions:
Horizontal 115 mm (4.53 in.)

Vertical 80 mm (3.14 in.)

Touchpad gestures For more information about touchpad gestures available on


Windows, see the Microsoft knowledge base article 4027871
at support.microsoft.com.

Power adapter
The following table lists the power adapter specifications of your Inspiron 5505.

Table 15. Power adapter specifications


Description Option one Option two
Type 45 W 65 W

Connector dimensions:
External diameter 4.50 mm 4.50 mm

Specifications of Inspiron 5505 15


Table 15. Power adapter specifications (continued)
Description Option one Option two
Internal diameter 2.90 mm 2.90 mm

Input voltage 100 VAC–240 VAC 100 VAC–240 VAC

Input frequency 50 Hz–60 Hz 50 Hz–60 Hz

Input current (maximum) 1.30 A 1.50 A

Output current (continuous) 2.31 A 3.34 A

Rated output voltage 19.50 VDC 19.50 VDC

Temperature range:
Operating 0°C to 40°C (32°F to 104°F) 0°C to 40°C (32°F to 104°F)

Storage -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)

CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing
the device outside these ranges may impact the performance of specific components.

Battery
The following table lists the battery specifications of your Inspiron 5505.

Table 16. Battery specifications


Description Option one Option two
Battery type 3-cell polymer battery (40 WHr) 4-cell polymer battery (53 WHr)

Battery voltage 11.40 VDC 15.20 VDC

Battery weight (maximum) 0.18 kg (0.40 lb) 0.24 kg (0.52 lb)

Battery dimensions:
Height 184.10 mm (7.25 in.) 239.10 mm (9.41 in.)

Width 90.73 mm (3.57 in.) 90.73 mm (3.57 in.)

Depth 5.75 mm (0.23 in.) 5.75 mm (0.23 in.)

Temperature range:
Operating 0°C to 35°C (32°F to 95°F) 0°C to 35°C (32°F to 95°F)

Storage -40°C to 65°C (-40°F to 149°F) -40°C to 65°C (-40°F to 149°F)

Battery operating time Varies depending on operating conditions Varies depending on operating
and can significantly reduce under certain conditions and can significantly
power-intensive conditions. reduce under certain power-intensive
conditions.
Battery charging time (approximate) 4 hours (when the computer is off) 4 hours (when the computer is off)
NOTE: Control the charging time, NOTE: Control the charging time,
duration, start and end time, and so duration, start and end time, and so
on using the Dell Power Manager on using the Dell Power Manager

16 Specifications of Inspiron 5505


Table 16. Battery specifications (continued)
Description Option one Option two

application. For more information on application. For more information on


the Dell Power Manager see, Me and the Dell Power Manager see, Me and
My Dell on www.dell.com. My Dell on www.dell.com.

Coin-cell battery CR2032 CR2032

Display
The following table lists the display specifications of your Inspiron 5505.

Table 17. Display specifications


Description Option one Option two Option three
Display type Full High Definition (FHD) Full High Definition (FHD) Full High Definition (FHD)

Display-panel technology Wide-Viewing Angle (WVA) Wide-Viewing Angle (WVA) Wide-Viewing Angle (WVA)

Display-panel dimensions
(active area):
Height 193.60 mm (7.62 in.) 193.60 mm (7.62 in.) 193.60 mm (7.62 in.)

Width 344.20 mm (13.55 in.) 344.20 mm (13.55 in.) 344.20 mm (13.55 in.)

Diagonal 394.90 mm (15.55 in.) 394.90 mm (15.55 in.) 394.90 mm (15.55 in.)

Display-panel native 1920 x 1080 1920 x 1080 1920 x 1080


resolution
Luminance (typical) 300 nits 220 nits 220 nits

Megapixels 2 2 2

Color gamut 72% NTSC 45% NTSC 45% NTSC

Pixels Per Inch (PPI) 142 142 142

Contrast ratio (typ) 600:1 400:1 400:1

Response time (max) 35 ms 35 ms 35 ms

Refresh rate 60 Hz 60 Hz 60 Hz

Horizontal view angle +/- 85 degrees +/- 85 degrees +/- 85 degrees

Vertical view angle +/- 85 degrees +/- 85 degrees +/- 85 degrees

Pixel pitch 0.18 mm 0.18 mm 0.18 mm

Power consumption 6.20 W 4.20 W 4.20 W


(maximum)
Anti-glare vs glossy finish Anti-glare Anti-glare Anti-glare

Touch options No Yes No

Specifications of Inspiron 5505 17


Fingerprint reader (optional)
The following table lists the specifications of the optional fingerprint-reader of your Inspiron 5505.

Table 18. Fingerprint reader specifications


Description Values
Fingerprint-reader sensor technology Capacitive

Fingerprint-reader sensor resolution 500 dpi

Fingerprint-reader sensor pixel size 108 x 88

GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Inspiron 5505.

Table 19. GPU—Integrated


Controller External display support Memory size Processor

AMD Radeon Graphics ● HDMI 1.4b port Shared system memory AMD Ryzen 3/5/7
● One USB 3.2 Gen 1
(Type-C) port with Power
Delivery/DisplayPort

Operating and storage environment


This table lists the operating and storage specifications of your Inspiron 5505.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 20. Computer environment


Description Operating Storage
Temperature range 0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)

Relative humidity (maximum) 10% to 90% (non-condensing) 0% to 95% (non-condensing)

Vibration (maximum) * 0.66 GRMS 1.30 GRMS

Shock (maximum) 110 G† 160 G†

Altitude range -15.2 m to 3,048 m (-49.87 ft to 10,000 -15.2 m to 10,668 m (-49.87 ft to 35,000
ft) ft)

CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing
the device outside these ranges may impact the performance of specific components.

* Measured using a random vibration spectrum that simulates user environment.

† Measured using a 2 ms half-sine pulse when the hard drive is in use.

18 Specifications of Inspiron 5505


4
Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain
the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform
secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is
pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2,
2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom
of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to
the table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled
by pressing fn + Esc. Subsequently, multi-media control can be invoked by pressing fn and the respective function key. For
example, mute audio by pressing fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in
BIOS setup program.

Table 21. List of keyboard shortcuts


Function key Redefined key (for multimedia control) Behavior
F1 fn + F1 Mute audio
F2 fn + F2 Decrease volume
F3 fn + F3 Increase volume
F4 fn + F4 Play/Pause
F5 fn + F5 Toggle keyboard backlight
(optional)
NOTE: Non-backlight
keyboards have F5
function key without
the backlight icon and
does not support toggle
keyboard backlight
function.

F6 fn + F6 Decrease brightness
F7 fn + F7 Increase brightness
F8 fn + F8 Switch to external display
F10 fn + F10 Print screen
F11 fn + F11 Home
F12 fn + F12 End

The fn key is also used with selected keys on the keyboard to invoke other secondary functions.

Table 22. List of keyboard shortcuts


Function key Behavior
fn + B Pause/Break
fn + S Toggle scroll lock

Keyboard shortcuts 19
Table 22. List of keyboard shortcuts (continued)
Function key Behavior
fn + R System request
fn + ctrl Open application menu
fn + esc Toggle fn-key lock
fn + spacebar Emoji
fn + T Turn on/off Ultra
performance mode
fn + pg up Page up
fn + pg dn Page down

20 Keyboard shortcuts
5
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:

Table 23. Self-help resources


Self-help resources Resource location
Information about Dell products and services www.dell.com
My Dell app

Tips

Contact Support In Windows search, type Contact Support, and press


Enter.
Online help for operating system www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and Your Dell computer is uniquely identified by a Service Tag or
learn more about your computer through videos, manuals and Express Service Code. To view relevant support resources for
documents. your Dell computer, enter the Service Tag or Express Service
Code at www.dell.com/support.
For more information on how to find the Service Tag for your
computer, see Locate the Service Tag on your computer.

Dell knowledge base articles for a variety of computer 1. Go to www.dell.com/support.


concerns 2. On the menu bar at the top of the Support page, select
Support > Knowledge Base.
3. In the Search field on the Knowledge Base page, type the
keyword, topic, or model number, and then click or tap the
search icon to view the related articles.

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice,
packing slip, bill, or Dell product catalog.

Getting help and contacting Dell 21

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