Welcome Letter IDEP476126885778QBNT 511797824688731

SAIFAN SADIK SHAIKH
Naushad
1996-10-27
OBRXXXXX4J
xxxxxxxx2076
SHRISHAIL NAGAR BHAWANI PETH SOLAPURSOLAPURSOLAPUR, SHRISHAIL NAGAR BHAWANI PETH SOL
SHRISHAIL NAGAR BHAWANI PETH SOLAPURSOLAPURSOLAPUR

Solapur
413002 MAHARASHTRA
966****612
sha************@gmail.com
Welcome Letter
Date:
Dear:
Thank you for repaying your Ring bill & being our valuable customer!
Based on your recent repayment, your PayWithRing Limit (Transaction Credit) is now available for use and is jointly approved and
granted by Poonawalla Fincorp Limited (Lender-1) and Si Creva Capital Services Private Limited (Lender-2) (hereinafter Lender-1
and Lender -2 are jointly referred as “Lenders”, and the Lenders are RBI registered NBFCs).
Please find the limit details for your reference:
User Reference Number
Line Reference Number
Limit Sanction Date
Loan Start Date
Loan End Date (Due Date)
Limit Amount
Interest Rate (per annum)
Validity of Limit 24 months since first drawdown date
Kindly refer the ‘Key Fact Statement’ section for details.
The aforementioned representation of the ‘Loan Start Date’ and ‘Loan End Date’ shall remain accurate if the customer commences
availing disbursement/drawdown on the very ‘Limit Sanction Date’ itself. In the event that the customer opts to avail disbursement/
drawdown at a subsequent date, the ‘Loan Start Date’ and ‘Loan End Date’ are subject to modification accordingly, with the ‘Loan
Start Date’ being established as the date when the first drawdown from the sanctioned limit is executed by the customer. In such
cases, the updated ‘Loan Start Date’ and ‘Loan End Date’ shall be communicated to the Borrower through the Platform. Refer to the
Most Important Terms and Conditions (MITC) in this agreement for more details.
The Limit Amount is subject to change based on your timely bill repayment.
We value your relationship with us and assure you of our best service always.
Best Regards
This is a system generated letter and does not require any signature
Poonawalla Fincorp Limited Si Creva Capital Services Private Limited

CIN: L51504PN1978PLC209007 CIN: U65923MH2015PTC266425
Registered Office: 201 and 202, 2nd floor, AP81, Koregaon Park Annex, Registered Office: 10th Floor, Tower 4, Equinox Park, LBS Marg, Kurla
Mundhwa, Pune - 411 036 West, Mumbai, Maharashtra 400070
Contact Number: +91 20 67808090 Contact Number: 022 41434302 | 020 68135496
Email: [email protected] Email: [email protected]
Website: https://poonawallafincorp.com/ Website: https://sicrevacapital.com/
Most Important Terms and Conditions (MITC)
Please read carefully and ACCEPT to for availing the Facility
I/We:
I hereby give my consent and specifically confirm that the online application form submitted by me on the Platform shall be valid, effective and legally
enforceable against me though it is not electronically signed by me. For the purpose hereof, a document shall be deemed to be “Electronically Signed”
if it has been encrypted / authenticated by using an electronic method or procedure in accordance with the provisions of the Information Technology
Act, 2000 or in any other manner / method / procedure / technique as is recognized / envisaged as a valid method of encryption / authentication under
the provisions of the Information Technology Act, 2000.
I/We agree and confirm:
MOST IMPORTANT TERMS AND CONDITIONS OF FACILITY

These Most Important Terms and Conditions (“MITC”) shall govern the terms and conditions applicable to the Facility (defined below) to be provided
to the Borrower (defined below) by the Poonawalla Fincorp Limited (Formerly, Magma Fincorp Limited) (CIN - L51504PN1978PLC209007) (“Lend-
er-1”) and Si Creva Capital Services Private Limited (CIN - U65923MH2015PTC266425) (“Lender-2”) (hereinafter Lender-1 and Lender -2 are jointly
referred as “Lenders”, which expression shall, unless repugnant to the subject, context or meaning thereof, be deemed to include its executors, its
successors-in-interest and any assigns thereof). ,both of which are anon-banking financial company registered with Reserve Bank of India and incorpo-
rated under the Companies Act, 1956/2013, as applicable.
1. DEFINITIONS
01. The terms and expressions contained in this MITC and the Loan Application Journey (defined below) are defined as under:
a. “Available Facility Amount” means at any point of time the undrawn amount of the Facility, including any amount of the Facility which
becomes available pursuant to any repayment or prepayment of all or part of any previous Drawdown;
b. “Borrower” means and refers jointly and severally to the applicant(s) who has / have been sanctioned/granted the Facility by the Lend-
ers (as defined hereunder). based on the duly filled in details during the loan application journey on the Platform (“Loan Application
Journey”) submitted by such applicant(s) to the Lender for availing of the Facility means and refers jointly and severally to the appli-
cant(s) who has / have been sanctioned/granted the Facility by the Lender based on the details duly filled during the Loan Application
Journey by such applicant(s) to the Lender for availing of the Facility
c. “Platform” shall refer to all website (including all associated site links) and/or mobile based application/platform namely “Ring”;
d. “Borrower’s Dues” means all sums payable by the Borrower to the Lenders, including outstanding Facility, interest, all other charges,
costs and expenses;
e. “Drawdown” shall mean each drawdown of the Facility within the Availability Period and as per the terms of the Financing Documents
(as defined hereunder), including drawdown of any amount which becomes available against the Facility, pursuant to prepayment/
repayment of any earlier Drawdown;
f. “Bill Cycle” means the time duration between two Billing Date(s);
g. “Due Date” in respect of any payment means the date on which any amount is due from the Borrower to Lenders and such date as
changed by the Lenders from time to time upon intimation to the Borrower through written means.
h. “Facility” (also referred to as ‘Total Limit’ or ‘Available limit’ on Platform), means the amount sanctioned to the Borrower as per the
MITC ,as displayed on the website or its mobile application, which will be or has been made available, to the extent the same is not can-
celled, reduced or transferred by the Lenders as per the terms of Financing Documents;
i. “Financing Documents” means these MITC, the Loan Application Journey, Key Fact Statement, the Sanction Letter, (if issued), includ-
ing the annexures hereto and any documents executed by the Borrower or as required by Lenders, as amended from time to time;
j. “Material Adverse Effect” means any event which in Lenders’ opinion would have an adverse effect on (i) Borrower’s ability to pay the
Borrower’s Dues or (ii) recoverability of the Borrower’s Dues;
k. “Purpose” means the utilization of each Drawdown for legal and valid purposes in accordance with Applicable Laws..
02. In this Agreement, (a) the singular includes the plural (and vice versa) and (b) reference to a gender shall include references to the female,
male and neutral genders.
2. DISBURSEMENT
01. Subject to the provisions of the Financing Documents, the Borrower may at any time during the Availability Period, request the Lenders for

disbursement of the Facility (or any part thereof) to the extent of the Available Facility Amount. The Lenders shall at its sole and absolute
discretion allow or reject such Drawdown request for the Facility. Notwithstanding anything contained in this MITC, Lenders shall have the
absolute right to cancel or refuse any further Drawdowns from the Facility at its sole and absolute discretion as it may deem fit, including
on account of any change in credit evaluation of the Borrower.
02. The Borrower shall pay non-refundable processing charges as stated in the Agreement or as displayed on the website., i.e. on https://paywi-
thring.com or its mobile application, along with tax thereof, which may be added as a deemed disbursement to the first Drawdown and the
Borrower will accordingly be liable for entire Drawdown.
03. The total limit sanctioned to the Borrower shall be as specified on the Platform. The Lenders, at its sole discretion, reserve the right to in-
crease or decrease the Total Limit available through the Platform from time to time, provided that, any increase in the limit shall not happen
without the prior consent of the Borrower. The change in the Total Limit shall be communicated to the Borrower electronically through/
over the Platform.
3. PAYMENT/REPAYMENT AND INTEREST

01. The Borrower shall repay/pay the entire Facility in one or more instalments along with the interest thereon to the Lenders in such manner
as agreed/specified by the Lenders from time to time, on the respective Due Date.. Subject to Clause 3.6, the Borrower agrees to pay to the
Lenders(s) interest on the Facility or such part thereof as may be outstanding from time to time at such interest rate, which has been com-
municated by Lenders at the time of making the offer for the Facility. The Borrower will pay interest (if applicable) on each Drawdown made
by the Borrower of the Facility and all other amounts due as provided in the Financing Documents,, website., i.e. on https://paywthring. com
or its mobile application, and the interest shall be compounded on an annual basis. The Borrower will be liable for the payment of entire
Draw- down amount and shall pay the full amount for each Drawdown. However, in such cases, in the event the installment is not paid on
the Due Date, all overdue amounts shall accrue Overdue Penalty Charges which shall be computed from the respective due dates for
payments and the charges shall be compounded on an annual basis until payment of such dues, as prescribed in the ‘Key Fact Statement’.
02. The tenure of each Drawdown shall be as provided in the Financing Documents or as displayed on the website, i.e. on https://paywithring.
com or its mobile application.
03. Notwithstanding anything to the contrary in the Financing Documents, the Lenders shall always reserve the right to revise the rate of
interest and charges whether upwards or downwards, on all existing advances/financial assistance, if so required under any applicable law
and other fac tors impacting the liquidity in the economy. Any such change, as intimated by Lenders to Borrower, will be final and binding on
the Borrower prospectively and such changes shall automatically form part of these MITC. The rate of interest applicable to the Drawdown
availed shall be as prevailing on the date of disbursement and will be based upon the Lenders evaluation of the creditworthiness of the Bor-
rower, the risk profiling done by the Lenders, etc. Any dispute, including that relating to the interest computation or tenure, shall not entitle
the Borrower to withhold payment demanded by the Lenders and/or payment of any dues.
04. In case of delayed payments, without prejudice to all other rights of Lenders, Lenders shall be entitled to receive Overdue Penalty
Charges (as prescribed in these Financing Documents or as displayed on the website., i.e. on https://paywithring.com or its mobile appli-
cation) from the Borrower for the period of delay.
05. The Borrower may pre-pay any Drawdown prior to its scheduled tenure at the Borrower’s discretion. subject to such conditions and pre-
payment charges, as stipulated by the Lenders The Borrower shall bear all interest, tax, duties, cess duties and other forms of taxes wheth-
er applicable now or in the future, payable under any law at any time in respect of any payments made to Lenders under the Financing
Documents. If these are incurred by Lenders, these shall be recoverable from the Borrower and will carry Overdue Penalty Charges (as
prescribed in the ‘Key Fact Statement’) from the date of payment till reimbursement.
06. Notwithstanding any terms and conditions to the contrary contained in the Financing Documents, the amounts repaid by the Borrower
shall be appropriated firstly towards principal amount; secondly towards interest, if any; thirdly towards Transaction Fee, if any; and lastly
towards Overdue Penalty Charges, if any.
07. Interest (if applicable), Overdue Interest Rate and all other charges shall accrue from day to day and shall be computed on the basis of 365
(Three Hundred Sixty-Five) days a year and the actual number of days elapsed.
08. All sums payable by the Borrower to Lenders shall be paid without any deductions whatsoever. Credit/ discharge for payment will be given
only on realization of amounts due.
09. The parties hereby agree that any modifications to the interest rates and charges outlined in this agreement shall have prospective applica-
bility only. Such changes shall not be retroactively applied.
10. Interest accrues solely on an annual basis and is subject to annual compounding
4. MODE OF PAYMENT, REPAYMENT AND PREPAYMENT

01. The Borrower shall, as required by Lenders from time to time, provide (i) postdated cheques (“PDCs”) or (ii) National Automated Clearing
House (Debit Clearing)/ any other electronic or other clearing mandate (collectively referred to as “NACH”) as notified by the Reserve
Bank of India (“RBI”) against Borrower’s bank account for payment of dues. Such PDCs/NACH shall be drawn from such bank and from

such location as agreed to by Lenders. The Borrower shall honor all payments without fail on first presentation/ due dates. PDC/ NACH
provided by the Borrower may be utilized by Lenders for realization of any Borrower’s Dues. The Borrower hereby unconditionally and ir-
revocably authorizes Lenders to take all actions required for such realization. The Borrower shall promptly (and in any event within seven
(7) days) replace the cheques and/or the NACH and/or other documents executed for payment of Borrower’s Dues as may be required by
Lenders from time to time, at its sole discretion.
02. The Borrower shall, at all times maintain sufficient funds in his/her bank account/s for due payment of the Borrower’s Dues on respective
Due Dates. Borrower shall not close the bank account/s from which the cheques / NACH have been issued or cancel or issues instruc-
tions to the bank or to Lenders to stop or delay payment under the PDC / NACH and Lenders is not bound to take notice of any such
communication.
03. The Borrower agrees and acknowledges that the PDC/ NACH have been issued voluntarily in discharge of the Borrower’s Dues and not
by way of a security for any purpose whatsoever. The Borrower also acknowledges that dishonor of any PDC/ NACH is a criminal offence
under the Negotiable Instruments Act, 1881/The Payment and Settlement Systems Act, 2007. The Borrower shall be liable to pay dishon-
our charges for each PDC/ NACH dishonour (as mentioned in MITC or as displayed on the website., i.e. on https://paywithring.com or its
mobile application).
04. Any dispute or difference of any nature whatsoever shall not entitle the Borrower to withhold or delay payment of any EMIs or other sum
and Lenders shall be entitled to present the PDC/ NACH on the respective due dates.
05. Notwithstanding the issuance of cheques / NACH, the Borrower will be solely responsible to ensure timely payment of dues.
5. BORROWER’S COVENANTS, REPRESENTATION AND WARRANTIES

01. The Borrower shall:
a. Observe and perform all its obligations under the Financing Documents.
b. Immediately deliver to Lenders all documents, including bank account statements as may be required by Lenders from time to time.
The Borrower also authorizes Lenders to communicate independently with (a) any bank where the Borrower maintains an account
and to seek details and statement in respect of such account from the bank and (b) with any employer of any Borrower/family mem-
bers, any other person related to the Borrower, as Lenders may deem necessary, including for monitoring Borrower’s creditworthi-
ness. The Lend ers shall not be under any obligation to return the Application, the photographs, information and documents submitted
by the Borrower.
c. Immediately notify Lenders of any litigations or legal proceedings filed /pending against any Borrower.
d. Notify Lenders of any Material Adverse Effect or Event of Default (as described hereunder).
e. Notify Lenders in writing of all changes in the locationresidence .
f. Provide security, if any, as specified in Financing Documents or as may be required by Lenders in case of any change in credit worthi-
ness of any Borrower (as determined by Lenders).
g. The Borrower also authorizes the Lenders to submit the ESC on any date without prior intimation thereto in case the EMI bounces.
h. The Borrower agrees that non-receipt of any EMI alert shall not be a valid ground for non-payment of any EMI.
i. Comply at all times with applicable laws, including, Prevention of Money Laundering Act, 2002, as amended from time to time.
j. Utilise each Drawdown only for the Purpose.
02. Each Borrower represents and warrants to Lenders as under:
a. All the information provided by Borrower during the Loan Application Journey and any other document, whether or not relevant for
ascertaining the credit worthiness of the Borrower, is true and correct and not misleading in any manner;
b. The Borrower is capable of and entitled under all applicable laws to execute and perform the Financing Documents and the transac-
tions thereunder;
c. The Borrower is above 18 (Eighteen) years of age and this MITC is a legal, valid and binding obligation on him/her, enforceable against
him/her in accordance with its terms;
d. The Borrower declares that he/ she is not prohibited by any law from availing this Facility;
e. No event has occurred which shall prejudicially affect the interest of Lenders or affect the financial conditions of Borrower or affect
his/ her liability to perform all or any of their obligations under the Financing Documents;
f. Borrower is not in default of payment of any taxes or Government dues;
g. The Borrower will do all acts, deeds and things, as required by Lenders to give effect to the terms of this MITC;
h. That there are no bankruptcy or insolvency proceedings against the Borrower.
03. The Borrower gives its consent to Lenders to use/store all the information provided by the Borrower or otherwise procured by Lenders in
the manner it deems fit including for the Purpose of this Facility or for its business and understands and agrees that Lenders may disclose
such information to its contractors, agents and any other third parties.

6. EVENTS OF DEFAULT
01. The following acts/events, shall each constitute an “Event of Default” by the Borrower for the purposes of each Facility:
a. The Borrower fails to make payment of any Borrower’s Dues on Due Date;
b. Breach of any terms, covenants, representation, warranty, declaration or confirmation under the Financing Documents;
c. Any fraud or misrepresentation or concealment of material information by Borrower which could have affected decision of Lenders to
grant any Facility;
d. Death or lunacy of the Borrower;
e. Occurrence of any events, conditions or circumstances (including any change in law) which in the sole and absolute opinion of Lenders
could have a Material Adverse Effect, including limitation of any proceedings or action for bankruptcy/liquidation/ insolvency of the
Borrower or attachment / restraint of any of its assets;
02. The decision of Lender as to whether or not an Event of Default has occurred shall be binding upon the Borrower.
7. CONSEQUENCES OF DEFAULT
01. Upon occurrence of any of the Events of Default and at any time thereafter, Lenders shall have the right, but not the obligation to declare
all sums outstanding in respect of the Facility, whether due or not, immediately repayable and upon the Borrower failing to make the said
payments within 15 (fifteen) days thereof, Lenders may at its sole discretion exercise any other right or remedy which may be available to
Lenders under any applicable law, including seeking any injunctive relief or attachment against the Borrower or their assets.
02. The Borrower shall also be liable for payment of all legal and other costs and expenses resulting from the foregoing defaults or the exer-
cise of Lenders remedies.
03. The Borrower will be sent reminders from time to time for settlement of any outstanding Facility, by post, fax, telephone, e-mail, SMS
and/ or engaging third parties to remind, follow up and collect dues. Any third party so appointed, shall adhere fully to the code of con-
duct on debt collection.
8. DISCLOSURES
01. The Borrower acknowledges and authorizes Lenders to disclose all information and data relating to Borrower, the Facility, Drawdowns,
default if any, committed by Borrower to such third parties/ agencies as Lenders may deem appropriate and necessary to disclose and/
or as authorized by RBI, including but not limited to TransUnion CIBIL Limited (“CIBIL”) or any other Credit Information Company(ies)
(CIC). The Borrower also acknowledges and authorizes such information to be used, processed by Lenders / third parties/ CIBIL/CIC /
RBI as they may deem fit and in accordance with applicable laws. Further in Event of Default, Lenders and such agencies shall have an
unqualified right to disclose or publish the name of the Borrower /or its directors/ partners/ co-applicants, as applicable, as ‘defaulters’ in
such manner and through such medium as Lenders / CIBIL/ CIC/ RBI/ other authorized agency in their absolute discretion may think fit,
including in newspapers, magazines and social media.
02. The Borrower shall not hold Lenders responsible for sharing and/or disclosing the information now or in future and also for any conse
quences suffered by the Borrower and/or other by reason thereof. The provisions of this clause 8 shall survive termination of the MITC
and the repayment of the Borrower’s Dues.
03. You understand that the Ring platform app and/or website has been appointed by Lenders to collect, authenticate, track your location,
verify and confirm the User Data, documents and details as may be required by Lenders from time to time.
04. This MITC constitutes the entire obligations/terms between the Parties with respect to the subject matter hereof and supersedes all
prior written agreements, understandings and negotiations, both written and oral, between the Parties with respect to the subject matter
of this MITC.
9. MISCELLANEOUS
01. The entries made in records of Lenders shall be conclusive evidence of existence and of the amount Borrower’s Dues and any statement
of dues furnished by Lenders shall be accepted by and be binding on the Borrower.
02. Borrower’s liability for repayment of the Borrower’s Dues shall, in case where more than one Borrower have jointly applied for any Facili-
ty, be joint and several.
03. Borrower shall execute all documents and amendments and shall co-operate with Lenders as required by Lenders (i) to comply with
any RBI guidelines / directives or (ii) for giving Lenders full benefit of rights under the Financing Documents. Without prejudice to the
aforesaid the Borrower hereby irrevocably consents that on its failure to do so, such changes shall be deemed to be incorporated in the
Financing Documents and shall be binding on the Borrower.
04. Notwithstanding any suspension or termination of any Facility, all right and remedies of Lenders as per Financing Documents shall contin-
ue to survive until the receipt by Lenders of the Borrower’s Dues in full.
05. The Borrower acknowledges that the rate of interest, penal/overdue interest, service charges and other charges payable and or agreed to
be paid by the Borrower under Financing Documents are reasonable and acceptable to him/ her.

06. The Borrower expressly recognizes and accepts that Lenders shall without prejudice to its rights to perform such activities itself or
through its office employees be entitled and has full power and authority so to appoint one or more third parties (hereinafter referred to
as “Service Providers”) as Lenders may select and to delegate to such party all or any of its functions, rights and power under Financing
Documents relating to the sourcing, identity and verification of information pertaining to the Borrower, administration, monitoring of
the Facility and to perform and execute all lawful acts, deeds, matters and things connected therewith and incidental thereto including
sending notices contacting Borrower, receiving Cash/Cheques/Drafts/ Mandates from the Borrower in favour of Lenders.
07. The Borrower hereby authorizes Lenders to verify all information and documents including, income proof documents, residence docu-
ments, address proof documents, identity documents and other such documents containing personal and financial information as are
submitted by them for obtaining any Facility and that they also consent to subsequent retention of the same by Lenders.
08. The Borrower acknowledges and authorizes Lenders to procure Borrower’s PAN No./copy of Pan Card, other identity proof and Bank
Account details, from time to time and to also generate / obtain CIBIL, Experian, Hunter reports and such other reports as and when
Lenders may deem fit. The Borrower also hereby gives consent and authorizes Lenders to undertake its KYC verification by Aadhar e-KYC
or otherwise and undertake all such actions as may be required on its behalf or otherwise to duly complete the process of such verifica-
tion including by way of Aadhar e-KYC and share such information with any authority and store such information in a manner it deems fit.
09. In the event of any disagreement or dispute between the Lenders and the Borrower regarding the materiality of any matter including of
any event occurrence, circumstance, change, fact information, document, authorization, proceeding, act, omission, claims, breach, default
or otherwise, the opinion of Lenders as to the materiality of any of the foregoing shall be final and binding on the Borrower.
10. The Borrower and Lenders may mutually agree on grant of a fresh facility on the terms and conditions of the MITC and by execution of
such further letter/undertaking by the Borrower as may be required by Lenders.
11. If the Borrower voluntarily avails any services along with the Facility from any of the third parties whose products are being financed/
facilitated by the Lenders as a bundled product including but not limited to life insurance, health insurance, general insurance plans,
consumer durable insurance, extended warranty, or any other offers/products/services offered by third parties, then the Borrower hereby
acknowledges that Lenders shall not be held responsible for non-provision of services by such third parties or any dispute between the
Borrower and such third parties .
10. SEVERABILITY
The Borrower acknowledges that each of his/her obligations under these Financing Documents is independent and severable from the rest.
11. GOVERNING LAW AND JURISDICTION

01. All Facility and the Financing Documents shall be governed by and construed in accordance with the laws of India.
02. All disputes, differences and / or claims arising out of these presents or as to the construction, meaning or effect hereof or as to the right
and liabilities of the parties under the Financing Documents shall be settled by arbitration in accordance with the provision of the Arbi-
tration and Conciliation Act, 1996 or any statutory amendments thereof or any statute enacted for replacement therefore and shall be
referred to the sole Arbitration of a person to be appointed by Lenders. The place of arbitration shall be Mumbai or at such place as per
the discretion of the Lenders. The awards including interim awards of the arbitration shall be final and binding on all parties concerned.
The arbitrator may pass the award without stating any reasons in such award.
03. Further, the present clause shall survive the termination of Financing Documents. The Courts at Mumbai, India shall have exclusive juris-
diction over any or all disputes arising out of the Financing Documents.
04. The parties may choose to conduct such Arbitration proceeding via online mode.
12. NOTICES
Any notice to be given to the Borrower in respect of Financing Documents shall be deemed to have been validly given if served on the Borrow-
er or sent by registered post to or left at the address of the Borrower existing or last known business or private address. Any such notice sent
by registered post shall be deemed to have been received by the Borrower within 48 hours from the time of its posting. Any notice to Lenders
shall be deemed to have been valid only if received by Lenders at its above stated address
13. ASSIGNMENT
01. The Borrower shall not be entitled to jointly or severally transfer or assign all or any of their right or obligation or duties under the Fi-
nancing Documents to any person directly or indirectly or create any third-party interest in favour of any person without the prior written
consent of Lenders.
02. Lenders shall be entitled to sell, transfer, assign or securitise in any manner whatsoever (in whole or in part and including through grant
of participation rights) all or any of its benefits, right, obligation, duties and / or liabilities under Financing Documents, without the prior
written consent of, or intimation to the Borrower in such manner and such terms as Lenders may decide. In the event of such transfer,
assignment or securitization, the Borrower shall perform and be liable to perform their obligation under the Financing Documents to
such assignee or transferee. In such event, the Borrower shall substitute the remaining PDCs/ECS in favour of the transferee/ assignee if
called upon to do so by Lenders.

14. INDEMNITY
The Borrower hereby indemnifies, defends and holds Lenders, its employees, representatives and consultants harmless from time to time and
at all times against any liability, claim, loss, judgment, damage, cost or expense (including, without limitation, reasonable attorney’s fees and
expenses) as a result of or arising out of any failure by the Borrower to observe or perform any of the terms and conditions and obligations
contained in the Financing Documents or Event of Default or the exercise of any of the rights by Lenders under the Financing Documents,
including for any enforcement of security or recovery of Borrower’s Dues
15. ACCEPTANCE
I / We am / are aware that Lenders shall agree to become a party to this MITC only after satisfying itself with regard to all conditions and
details filled by me / us in the MITC and other Financing Documents in consonance with Lenders policy. I / We agree that this MITC shall be
concluded and become legally binding on the date when the authorized officer of Lenders signing this at Mumbai or on the date of first dis-
bursement, whichever is earlier. By clicking “I accept”, the Borrower electronically signs these MITC and agrees to be legally bound by its terms.
The Borrower’s acceptance of these MITC shall constitute: (i) the Borrower’s agreement to irrevocably accept and to be unconditionally bound
by all the terms and conditions set out in these MITC; and (ii) the Borrower’s acknowledgement and confirmation that these MITC (along with
the Financing Documents) have been duly read and fully understood by the Borrower.

KEY FACT STATEMENT
Date: 18-Feb-24
Name of Lender 1: Poonawalla Fincorp Limited
Name of Lender 2: SI Creva Capital Services Private Limited
Applicant Name: SAIFAN SHAIKH
Line reference number: LINE761467151387PMIK
SOLAPUR, MAHARASHTRA
413002
Solapur, 413002
MAHARASHTRA
A) Details of Fees & Charges
Limit Sanction Date 24-Jan-23
Limit Amount (in Rs.) 21608
Annualized Fixed Rate of Interest (% per annum) 36%
Interest Amount (in Rs.) 639.36
Loan Start Date 18-Feb-24
Loan End Date (Due Date) 18-Mar-24
Transaction Fee (in %) 9.3%
Transaction Fee (in Rs.) 2009.54
Net Disbursed Amount (in Rs.) 21608
Total Repayment Amount(in Rs.) 24256.9
Annual Percentage Rate (% per annum) 149%
Details about Contingent Charges
Rate of annualized penal charges in case of delayed payments (if any) Refer to Section C
Rate of annualized other charges (if any); (details to be provided) Refer to Section B
Other Disclosures
SI Creva Capital Services Private Limited or any other

Details of LSP acting as recovery agent and authorized to approach the Borrower
entity/personnel duly appointed by Lender 2 in this regard
Name, designation, address and phone number of nodal grievance redressal officer designated
Refer to Section D and E
specifically to deal with FinTech/ digital lending related complaints/issues
Details of recovery mechanism Refer to Section F
**Loan Start Date and Loan End Date is subject to change based on your first transaction date
*The above Key Fact Statement is prepared under consideration that the entire limit will be withdrawn by the customer
between the ‘Loan Start Date’ and ‘Loan End Date’, hence the ‘Net Disbursed Amount’ is equal to ‘Pre-Approved Limit
Amount’. Meanwhile, the customer can choose to withdraw a lesser amount than the ‘Pre-Approved Limit Amount’ too.
The Limit Amount is subject to change based on your timely bill repayment.
B) Schedule of Pricing and charges
Note: The Lenders may decide to provide up to 100% waiver on 1 or more of the fees shown below, on a case-to-
case basis, to help borrowers in special situations like ﬁnancial issues, medical emergencies, natural calamities,
etc. as part of the Lender's customer service initiatives. As and when any updates to the fees & charges are
introduced by the Lenders, the borrower shall be intimated about such changes by email or otherwise in the
manner prescribed for the same from time to time by Lenders. The borrower shall at all times ensure that his/her
latest mobile number and email ID is updated with the Lenders. The Lenders shall rely upon the mobile number
and email ID provided by borrower, and shall not be obliged to verify or make further inquiry into the validity of
the mobile number and email ID provided by borrower. The borrower shall in no circumstance dispute such
reliance by the Lenders.
Transaction Fees:
Transaction fee is the fee charged for every transaction. This fee can vary basis billing cycle, payment
behavior and internal risk scoring parameters and such changes, if any will be communicated to the
Borrower from time to time.
Details of Transaction Fees (table 1) -
Transaction Fees (in %)
9.3%
Important Notes
Transaction fee is charged on all transactions and is computed on the value of transaction. The
transaction fees will be added to your bill and need to be paid at the time of repayment. The transaction
fee is subject to change at the discretion of the Lenders.
The transaction fee is subject to change basis on the borrower’s payment behavior. In case there is a
delay in bill payment by the borrower, the transaction fee applicable on all future transactions done by
borrower, shall increase basis billing cycle, payment behavior and internal risk scoring parameters. The
additional increase in transaction fee %, if any, due to delay in bill payment by the Borrower, shall be
communicated to the Borrower through the Platform (as and when the same is applicable).
Transaction fee stated in Table 1 (Details of transaction fees) includes GST
Payment Gateway Charges:

The borrower can choose the most appropriate Payment Option available in the Payment Gateway and use
the same for online payment of Ring bill/outstanding dues/fees/other charges. The applicable payment
gateway charges, if any, shall be communicated to the borrower at the time of payment and will need to be
borne by borrower.
Interest:
The interest is payable on all transactions, including unpaid bills, from the date of transaction till the
billing due date, on a pro-rata basis. The ‘Interest’ is subject to change at the discretion of the lender. The
applicable rate of Interest shall be communicated to the Borrower through the Platform(as and when the
same is applicable).
C) Details of Contingent Charges
Penal Charges:
1. One-Time Overdue Charges & Daily Penalty Charge will be applied if the bill repayment is done after the
scheduled due date.
2. Customers with overdue amounts less than Rs. 7000 will be charged a one-time overdue fee of Rs. 300 and
daily penalty charge of Rs. 50.
3. Customers with overdue amounts greater than or equal to Rs. 7000 will be charged a one-time overdue fee of
Rs. 750 and daily penalty charge as mentioned in the “Daily Penalty Charges” grid.
Daily Penalty Charges:
Principal Outstanding Amount Daily Penalty Charges APR For Daily Penalty Charges
₹7000-7999 ₹50 91%
₹8000-8999 ₹50 80%
₹9000-9999 ₹50 71%
₹10000-10999 ₹50 64%
₹11000-11999 ₹50 58%
₹12000-12999 ₹50 53%
₹13000-13999 ₹50 49%
₹14000-14999 ₹50 46%
₹15000-15999 ₹50 43%
₹16000-16999 ₹50 40%
₹17000-17999 ₹50 38%
₹18000-18999 ₹50 35%
₹19000 & above ₹50 34%

Important Notes
Subject to sub-point 2 below, One-Time Overdue Charges & Daily Penalty Charges will be applied if the bill
repayment is done after the scheduled due date or if otherwise applicable as per the terms of the Financing
Document (collectively referred to as “Overdue Penalty Charges”).
The total penal charges to be levied on borrower, per billing cycle, will be lower, of INR 2000, 100% of
principal outstanding, or the amount calculated as per the details provided in Annexure 2 above.
As and when any updates to the fees & charges are introduced by the Lenders, the borrower shall be
intimated about such changes by email or otherwise in the manner prescribed for the same from time to
time by Lenders. The borrower shall at all times ensure that his/her latest mobile number and email ID is
updated with the Lenders. The Lenders shall rely upon the mobile number and email ID provided by the
borrower, and shall not be obliged to verify or make further inquiry into the validity of the mobile number
and email ID provided by the borrower. The borrower shall in no circumstance dispute such reliance by the
Lenders.
Goods and Services Tax (GST):
All fees and charges are inclusive of GST, as applicable.
D) Grievance Redressal Mechanism – Level 1
022 41434302 / 020 68135496
The customer can get in touch with the customer service executive over call between 9:30 am to 6:30 pm, 7 days a
Call week & 365 days a year by dialing the above number.
If the customer is unable to connect due to temporary heavy call volumes. A callback shall be attempted, in most of
the cases, by the customer services team to the customer to resolve his query/grievances.
022 41434380
The customer can get in touch with the customer service executive over Chat (preferably from his/her registered
mobile number) between 9:30 am to 6:30 pm, 7 days a week & 365 days a year by saving the above Official
Chat WhatsApp Chat number on his/her smartphone. In addition to WhatsApp Chat, the customer can also Chat with the
customer service executive by simply using the Chat option given in the Pay with Ring App.
During non-working hours, the customer can use the automated Chatbot service available on the same number for
getting his/her basic queries resolved and for raising a grievance too.
[email protected]
Email
The customer can get in touch with the customer service executive over Email by sending his query/grievance
(preferably from his/her registered email id) to the above mentioned email id of the company.
E) Grievance Redressal Mechanism – Level 2
If customer is unable to get a satisfactory response or is unable to reach the above Level 1 channels for Grievance Redressal,
he/she may choose to escalate the issue to the below mentioned officer’s:
Grievance Redressal Officer (GRO) Principal Nodal Officer (NO)
Mr. Arnab Das Mr. Arnab Das

Lender
1
Address: 201 and 202, 2nd Floor, AP81, Koregaon Park Address: 201 and 202, 2nd Floor, AP81, Koregaon Park
Annex, Mundhwa, Pune - 411036 Annex, Mundhwa, Pune - 411036
Ph: 020 67808090 Ph: 020 67808090
Grievance Redressal Officer (GRO) Principal Nodal Officer (NO)
Mukul Dwivedi Suraj Shetty

Lender
2
Address: 10th Floor, Tower 4, Equinox Park, LBS Marg, Address: 10th Floor, Tower 4, Equinox Park, LBS Marg,
Kurla West, Mumbai, Maharashtra 400070 Kurla West, Mumbai, Maharashtra 400070
Ph: 7967112136 Ph: 8046983691
Grievance Redressal Officer (GRO) Nodal Officer (NO)
Pravin Rathod Zaffar Khan

LSP Address: 10th Floor, Tower 4, Equinox Park, LBS Marg, Address: 10th Floor, Tower 4, Equinox Park, LBS Marg,
Kurla West, Mumbai, Maharashtra 400070 Kurla West, Mumbai, Maharashtra 400070
Ph: 080-68249277 Ph: 080-68249278
Important Notes:
The Grievance Redressal Officer (GRO) may be reached on the number provided above anytime between 10:00 and
18:00 from Monday to Saturday except public holidays or through the e-mail address above. The GRO shall endeavor
to resolve the grievance within a period of 14 days from the date of receipt of a grievance.
If the Borrower does not receive a response from the GRO within 14 (fourteen) days of making a representation, or if
the Borrower is not satisfied with the response received from the GRO, the Borrower may reach the Nodal Officer
anytime between 10:00 to 18:00 from Monday to Saturday except public holidays or write to the Nodal Officer at the
e-mail address above.
If the grievance is not redressed by the Nodal Officer of the Company, within a period of 30 (thirty) days, then the
borrower can lodge a complaint over the Complaint Management System (CMS) portal under the Reserve Bank-
Integrated Ombudsman Scheme (RB-IOS).
F) Details of Recovery Mechanism:
Si Creva Capital Services Private Limited (SCCSPL) is an RBI registered NBFC follows all extant rules related to
collections practices as laid down under regulations. SCCSPL follows a customer ﬁrst approach where the emphasis of
collections is to work with the borrower so as to ensure the best outcome for them, while educating them on their
rights and consequences under different scenarios.
The course of action adopted by SCCSPL post default by the borrower in repaying the scheduled repayment(s) is as
follows:
In the event of any delay or default in payment of any amount due and payable by the borrower in relation to the loan,
the immediate action taken is to initiate messaging through SMS, inapp-chat, Verified WhatsApp Business Account,
IVR, notifications, email and tele-calling by our inhouse collection team. The messaging is context-based and focuses
on customer education and warning around credit bureau impacting future loans and legal impact.
The next action taken is to send written communication by letters and/ or by electronic communication LDN (Loan
Demand Notice) and LRN (Loan Recovery Notice) through multiple channels including email, SMS, Verified WhatsApp
Business Account and registered post in vernacular languages.
Finally, SCCSPL delegates the recovery to its network of field agents who will first visit the borrower at the place of
their choice, and in the absence of any specified choice of place, at the place of their residence and if unavailable at
residence, at the place of business/occupation/ identified place of work. Such personal visits shall ideally be between
7.00 am and 7.00 pm. It is ensured that the external collection partners are compliant with RBI guidelines and
recommendations and follow best industry practice. In case of personal visits, identity and authority of persons making
such visits for follow up and recovery would be made known to the obligors at the first instance. All collection agents
will be required to follow a code of conduct covering their dealings with the borrowers. All the practices adopted for
follow up and recovery of dues and enforcement of security will be in consonance with applicable laws. In addition to
the foregoing, recovery proceedings may be initiated in accordance with applicable laws.
SI CREVA CAPITAL SERVICES PRIVATE LIMITED

Registered Office: 10th Floor, Tower 4, Equinox Park, LBS Marg, Kurla West, Mumbai, Maharashtra 400070.
CIN: U65923MH2015PTC266425 | Email: [email protected] | https://sicrevacapital.com

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SAIFAN SADIK SHAIKH

SHRISHAIL NAGAR BHAWANI PETH SOLAPURSOLAPURSOLAPUR

Please find the limit details for your reference:

User Reference Number

Line Reference Number

Limit Sanction Date

Loan Start Date

Loan End Date (Due Date)

Interest Rate (per annum)

Validity of Limit 24 months since first drawdown date

Kindly refer the ‘Key Fact Statement’ section for details.

Poonawalla Fincorp Limited Si Creva Capital Services Private Limited

Please read carefully and ACCEPT to for availing the Facility

I/We agree and confirm:

MOST IMPORTANT TERMS AND CONDITIONS OF FACILITY

Poonawalla Fincorp Limited Si Creva Capital Services Private Limited

3. PAYMENT/REPAYMENT AND INTEREST

4. MODE OF PAYMENT, REPAYMENT AND PREPAYMENT

Poonawalla Fincorp Limited Si Creva Capital Services Private Limited

5. BORROWER’S COVENANTS, REPRESENTATION AND WARRANTIES

Poonawalla Fincorp Limited Si Creva Capital Services Private Limited

Poonawalla Fincorp Limited Si Creva Capital Services Private Limited

11. GOVERNING LAW AND JURISDICTION

Poonawalla Fincorp Limited Si Creva Capital Services Private Limited

Poonawalla Fincorp Limited Si Creva Capital Services Private Limited

Name of Lender 1: Poonawalla Fincorp Limited

Name of Lender 2: SI Creva Capital Services Private Limited

Applicant Name: SAIFAN SHAIKH

Line reference number: LINE761467151387PMIK

A) Details of Fees & Charges

Limit Sanction Date 24-Jan-23

Limit Amount (in Rs.) 21608

Annualized Fixed Rate of Interest (% per annum) 36%

Interest Amount (in Rs.) 639.36

Loan Start Date 18-Feb-24

Loan End Date (Due Date) 18-Mar-24

Transaction Fee (in %) 9.3%

Transaction Fee (in Rs.) 2009.54

Net Disbursed Amount (in Rs.) 21608

Total Repayment Amount(in Rs.) 24256.9

Annual Percentage Rate (% per annum) 149%

Details about Contingent Charges

SI Creva Capital Services Private Limited or any other

Details of recovery mechanism Refer to Section F

Details of Transaction Fees (table 1) -

Transaction Fees (in %)

Transaction fee stated in Table 1 (Details of transaction fees) includes GST

Payment Gateway Charges:

Daily Penalty Charges:

₹7000-7999 ₹50 91%

₹8000-8999 ₹50 80%

₹9000-9999 ₹50 71%

₹10000-10999 ₹50 64%

₹11000-11999 ₹50 58%

₹12000-12999 ₹50 53%

₹13000-13999 ₹50 49%

₹14000-14999 ₹50 46%

₹15000-15999 ₹50 43%

₹16000-16999 ₹50 40%