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    Front Office Formats 3rd Sem

    Uploaded by

    rjena7665

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Front Office Formats 3rd Sem

    Uploaded by

    rjena7665
    15 views5 pages

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    15 views5 pages

    Front Office Formats 3rd Sem

    Uploaded by

    rjena7665

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 5

    1 Front Office Formats

    Formats
    Arrival Errand Card

     A card filled by the bell boy who carries the guest luggage from
    lobby toguest room at the arrival of guest in the hotel.

    Departure Errand Card

     A card filled by the bell boy who brings the departing guest’s
    luggagefrom his room to lobby.
    2 Front Office Formats

    Sample Guest Folio

    Hotel ABC
    Sample Guest Folio

    Name of Guest:

    Date of Arrival:

    Date of Departure: _

    No of PAX: _

    Room No:

    Room Rate: _

    Folio No: _

    Date Particular Description Debit Credit


    3 Front Office Formats

    BELL BOY CONTROL PROCEDURE


    ● One of the primary functions of bell desk is to control the
    movement of bell boys in a shift.

    ● The lobby or bell boy control sheet serves the same purpose.

    ● Every bell boy has an employee code or bell boy name can alsobe
    used for the same purpose.
    4 Front Office Formats

    Departure Notification Slip

    Hotel ABC

    Departure Notification Slip

    Department: Reception:

    This is to inform you that the following guest is departing from the hotel, kindly
    rush the credit charges to the front desk.

    Name of the guest: Room No:

    Date of departure: Time:

    Aurthorized Signatory

    Hotel ABC

    Luggage Out Pass

    No.00245000789

    Name of the guest: Room No:

    Date of departure: Date:

    Bill no:

    Billing Settlement

    □ Complete □ Par al □ Corporate Se lement □ Other

    Authorized Signatory Date


    5 Front Office Formats

    Hotel ABC
    Guest History Card

    S.no:000798
    Name__________________________ Company_______________________
    Designation_____________________ Address_________________________
    Credit__________________________ Date of Birth_____________________
    Marriage Anniversary______________

    S.no. Arrived Room Rate Departed Amount Special Instructions Remarks

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