Proyecto Artificial Intelligence To Improve Listening
Proyecto Artificial Intelligence To Improve Listening
Proyecto Artificial Intelligence To Improve Listening
THESIS DIRECTOR
A thesis submitted as a requirement to obtain the degree of B.A. in Education Major in Spanish
and English
FACULTY OF HUMANITIES
LANGUAGE DEPARTAMENT
BOGOTÁ, COLOMBIA
2023
CHAPTER I: THE PROBLEM
Context
institution with history dating back to its founding in 1927. Originally, its mission was to provide
education exclusively to female educators who graduated with the title of 'institutors.' Over the
course of 90 years, the institute has undergone a remarkable evolution. Currently, the mission of
the institution is to lead the educational processes of children, young people, and adults, taking
into consideration their diversity in terms of economic, social, cognitive, cultural, ethnic, sexual,
ethical, communicative, and emotional aspects in order to develop critical, autonomous, ethico-
political and diverse individuals with social values that contribute to the understanding and
transformation of reality and a peaceful community. The school now is located in the
northeastern corner of Bogotá, within the district of Usaquén, close to the neighborhood of Santa
Bárbara.
This area is characterized not only by its predominantly residential atmosphere but also
by the presence of various commercial and financial hubs such as Unicentro, other schools,
universities and more. Particularly, this part of the city is classified as a socio-economic stratum
5. Given the school's strategic location, next to the Carrera Novena and Calle 127.
Regarding the school's vision, the institution is defined as a space for innovation,
research, and teaching practice. This aligns with the goal of being one of the primary sites for
pre-service teachers affiliated with the National Pedagogical University. As for its mission, the
harmonious community and delivering well-rounded education to students. These values are
intrinsically tied to the institution's motto, 'Let us work with love, responsibility, and integrity.'
Additionally, the code underscores the vital role of the community in the students' educational
journey.
pedagogical projects, which include the following areas: sexuality, School Plan for Risk
and the Institutional Project for Reading, Writing, and Oral Skills.
The school follows a unified schedule, with the division being determined by the
students' grade levels. In this schedule, classes start at 7:00 a.m. For students in pre-school
through third grade, the school journey ends at 2:00 p.m., whereas students in fourth grade and
The school has an educational community, comprising more than 1,000 students from
ensures the safety and well-being of all members of the school community. The school facilities
include stores providing food and resources for students, spacious teachers' lounges, state-of-the-
art laboratories that encourage exploration and learning, music rooms for art classes, sports
facilities such as football fields for physical activity, technological labs for the development of
digital skills, and a big coliseum for sports and cultural activities.
Participants
The group that participated in this research project was composed by twenty-six students.
In order to understand the likes and needs of the students in the English class, a survey has been
applied in the classroom during the diagnosis stage (see appendix A). Most of the students were
interview, and some observations, the students enjoy learning English and enjoy the class as
well. The results of the survey demonstrated that most of the students are motivated to learn
English and many of them practices it at home, with music, videos, etc. Besides, They seemed to
enjoy arts, sports, and traveling in order to learn about new things.
Nevertheless, according to the previous interview applied for the teacher, (see appendix
B) it was possible to identify some other issues that interfered with the student’s progress. One of
these situations was the fact that some students do not work at home or practice autonomous
work, also that the use of English is just present in the school, hence, improvement most of the
Finally, in regards to the perception that the students have about the class, most of them
answered that they like the class and even mentioned that … English class is their favorite one.
The classroom has been decorated in a good way for both English and Spanish classes, and the
students, aged between 13 and 15, participated in the survey to provide valuable information that
will allow the teacher to recognize and be aware of their preferences and requirements.
Based on the diagnosis stage in which interviews, a survey, and observations (see
appendices A, B, and C) were conducted, and some field notes were written, it was possible to
recognize the student’s difficulties related to the English class. In the case of this research, the
most noticeable problem was the confidence in speaking in a foreign language such as English,
through the observations in the classes, students expressed their thoughts about speaking in
English, and the most repeated problem was that they felt shy when they need to speak to others
because they do not have enough vocabulary or do not know how to pronounce specific words.
Since 2004, Colombia and the Ministry of education are implementing the National
students, in its program one of the main achievements is “Be able to produce oral writings and
speeches and use English in conversations with other people.” (Ministerio de Educación
classrooms are not developing as expected, presenting a significant gap in ESL (English as a
Second Language) and EFL (English Foreign Language) proficiency levels. Different factors
contribute to this challenge, including diverse background knowledge among students, teaching
strategies, etc. To address this problem, it is essential to increase collaboration among educators
Rationale
and also position it in the world, the learning of English supports different social areas such as
Free Trade Agreements, the globalization of cultural industries, and the development of the
knowledge society, the Government has a fundamental commitment to create the conditions to
different skills that English has that will help students to connect to different areas of knowledge
Although the curriculums and syllabus of … English classes have topics to strengthen
abilities such as reading, writing, listening, and speaking, there is also a sub-topic that most of
the time is not taken as important as the others. Busa (2010) mentions that "because non-native
use of speech pauses, volume, pitch, and intonation have important pragmatic effects on how the
speaker's message is received by the listener", thereby, the sub-topic mentioned before is the skill
of pronunciation, which is one of the most important abilities to develop in order to have a good
On the other hand, in these years is evident the increasing application of new
technologies in ESL and EFL classrooms around the world, which provides innovative strategies
for teaching and learning English, and … helps students to develop language skills in an efficient
way, increase their motivation, and enhance their learning experience (Cruse, 2006).
Accordingly, with the above, new technologies are improving day by day, becoming
smarter and more helpful for humanity. Those types of resources somehow are being criticized
because it is said that they “downgrade” the capabilities of human beings, however, if these tools
are used correctly, and with the proper guidance for their use, they can support the learning and
and communication technologies) for the improvement of English skills such as pronunciation,
reading, writing, and so on is a tool that might reinforce the EFL and ESL learning for teenager
students. The use of these new applications could be seen as a benefit for new generations in
order to understand all the opportunities that new technologies bring to the education area.
Research question
To what extent can the implementation of AI tools such as Elsa Speak contribute to the
Pedagógico Nacional?
Research Objective
skills.
this action research and its methodology. First, the literature review mentions and describes 6
national and international previous research articles related to the subject of interest of this
research study. Then, the theoretical framework defines and characterizes three theoretical
constructs, which are ICTs in EFL/ESL classrooms, AI-powered language apps and software,
Literature Review
Firstly, the Levels of ICT Integration into teaching of teachers of english, english
department, university of foreign language studies, the university of danang- facts and
recommendations was carried out by Nhu, P. T., & Mai Kha, H. N. (2021). This study
investigates the extent of ICT integration into the teaching practices of English teachers. The
research aims to address two research questions: the degree to which UFLS, UDN teachers
integrate or incorporate ICT in their classes, by teaching the language through new technologies
and what recommendations can enhance this integration. The study employs a case study
methodology, offering an empirical analysis of the phenomenon. Participants include all teachers
of UFLS, UDN, and the instruments consist of the researcher’s field notes and some interviews.
The results and findings revealed that teachers primarily utilized applications such as word
processing, Microsoft PowerPoint, searching tools, audio, and EslVideo.com in their classes.
While these tools contributed to improving English classes, challenges such as economic
deficiency, and the need for further ICT training for teachers emerged as significant factors
influencing the integration process. These problems also can be seen in the Colombian context,
in which the knowledge of new technologies from teachers is not enough to integrate these new
methodologies for English classes. Addressing these issues is crucial for fostering a more
Secondly, in the study titled the Neurophysiological maturity and the use of ICT in
M., López Fernández, M., & Pichardo Martínez, M. C. (2019). The research objectives were
centered on investigating the impact of ICTs in English Language teaching. The study aimed to
determine whether students receiving instruction through ICT demonstrate better second
language learning acquisition Additionally, the research explored the relationship between
neuropsychological maturity, attention scores, and second language acquisition. The study
involved 70 students (35 boys and 35 girls) between 10 and 11 years old, in their fifth year of
primary education in Granada, Spain. The findings indicated that both use of ICTs in teaching
language learning. Attention scores were also linked to language acquisition, and students
learning through ICT presented higher motivation to acquire a second language. As a conclusion
of this study, it is possible to say that ICT-based methodology positively influences second
language learning, and also that these types of resources motivate students with advanced
neuropsychological development and higher attention scores find it easier to learn English.
Thirdly, the study titled “The Use of ICT in the Teaching and Learning of English as a
Foreign Language in Fourth Grade at Clemencia de Caycedo School – IED in Bogotá D.C.” by
Russi, K. L. & Mejía, M. L. (2019) aimed to enhance the teaching and learning of English
through the use of Information and Communication Technologies (ICT) for fourth-grade student
girls at the Clemencia Caycedo School. The main objective was to implement pedagogical
activities supported by ICT for English teaching in this grade. The study adopted a single-case
study approach, intervening in the English class taught by the teacher Gladys Amparo
Rodríguez, with thirty-five students aged 8 to 10. The instruments used included observations
with no participation, field notes, and a survey. The results revealed that the use of ICT
significantly contributed to improving the teaching of English, catching the interest of the
students, and promoting more autonomous learning. The successful implementation of ICT
activities in the classroom not only generated interest during classes but also allowed learning to
extend beyond the school environment, thus strengthening the English learning process. This is
relevant in the current study because this research presents how through ICT autonomous work
and other different areas could be upgraded by the ICT English education.
Continuing with the review, the study “Automatic Speech Recognition System to
Enhance the Use of Vocalization Strategy. International Association for Development of the
Information Society.” By Hirata, S., & Yamada, M. (2022) had the objective to develop an
technology. The study aimed to evaluate whether this system could activate learners’
metacognition and encourage the use of vocalization strategies. The methods applied included
Speech Recognition and Metacognitive Support by Learning Analytics. The results emphasized
the necessity for an English vocabulary learning system that facilitates the acquisition of
vocalization strategies. Following the development of the system and its formative evaluation for
validity, the study wanted to determine whether the implemented technology could effectively
vocabulary.
Likewise, the research titled A Systematic Review of Research on the Use of Artificial
Intelligence in English Language Teaching and Learning (2015-2021): What Are the Current
Effects? Carried out by Sharadgah, T. A., & Sa’di, R. A. (2022) which its main objective was to
portray research progress in the field and gain a deeper understanding of challenges in both EFL
and ESL contexts. Employing a qualitative research method, the review involved five steps and
the reading of 200 articles, ultimately maintaining 64 for analysis. The findings revealed a
promising future for AI in ELT, presenting positive outcomes across various dimensions such as
Additionally, the study observed an increasing trend in the publication of articles on this topic.
The most used research method was mixed, higher education levels were frequently sampled,
students were the most common participants, and many studies focused on developing novel AI-
based systems. Various AI approaches, including machine learning, neural networks, support
vector machines, genetic algorithms, deep learning, decision trees, expert systems, natural
language processing, data mining, cloud computing, and edge computing, were identified in the
reviewed studies, highlighting the diverse applications of AI in the field of English language
education. This topic has been included in different debates about education and also
demonstrates that the implementation of these new technologies brings to the EFL/ESL
Besides, the study named “Improving English Pronunciation Skills by Using English
Phonetic Alphabet Drills in EFL Students.” by Dandee, W., & Pornwiriyakit, P. (2022) … main
aim was to investigate the enhancement of English pronunciation skills in students majoring in
English for International Communication. The focus of the study was on developing
research involved 35 first-year students in the English for International Communication major.
The instruments utilized included English phonetic alphabet exercises, using both consonant and
vowel activities, implemented over 45 hours during English Pronunciation classes. The study
also incorporated observation and focus group interviews. The findings highlighted key factors
Thai and English, struggles in articulating voiced sounds, interference from the mother tongue,
and the inconsistency of English sounds and spelling. Understanding these factors is crucial for
planning effective strategies to address and improve English pronunciation skills in EFL
students.
Students," the research aimed to explore how teaching phonological awareness could assist
students in avoiding interference and enhance their language output. The research question
delved into identifying the specific activities within phonological awareness that could contribute
to improving student output while minimizing interference. The project involved thirty-five
students aged between 13 and 16, all in 8th grade, and employed a qualitative action research
approach. The instruments used included direct observation, audio recordings, and document
analysis.
The findings of the study were generally satisfactory. Through the implementation of
three stages—rhyme, blending and segmenting, isolating and categorizing—within the syllabus
design and class preparation, the research observed significant improvements in students'
difficulties or abilities, interference from their mother tongue was noted when attempting to
communicate in the foreign language, impeding the communication process. However, after
engaging in various exercises and activities, students exhibited noteworthy changes in their oral
production skills. They demonstrated the ability to recognize and produce rhymes, isolate sounds
at the beginning or end of words, differentiate sounds, separate and count syllables in words or
sentences, and write words based on auditory or visual cues. These findings underscore the
Theoretical framework
understanding where pedagogical methodologies are going at. Education is one of the most
important investments for the development of a society, the inversion in education plays a
significant role in long-term economic growth, with this investment, the quality of education
raises the quality of life (The Earth Institute, Columbia University, & Ericsson, 2016). However,
most of these advantages are not taken in all areas because of the unknowledge and the
difficulties of human beings to adapt to new things. Despite this, the Ministry of Education in
alliance with the Ministry of ICT in Colombia has been introducing new technologies to
Colombian education, considering that one of its main targets is “One of its functions is to
increase and facilitate the access of all habitants of the national territory to Information and
Communication Technologies and their benefits.” (MINTIC Colombia - Acerca Del MinTIC,
2021).
Taking into account the above, it is relevant to appreciate the TICs as an accelerator
mechanism in every aspect of life, in this case, for education, it brings a large list of
opportunities that goes from: teacher training, monitoring, assessment of students and teachers’
performance and so on. Mentioning this, the role of ICT in EFL/ESL classrooms plays a
significant role in the access and progress of students, who with the correct application and
how this arrival works as a transforming education agent, ICT-based innovation brings new
possibilities to different places around the world, such as the Massive Open Online Courses
(MOOCs) which works as a possibility to give education to every corner that has internet around
the world (The Earth Institute, Columbia University, & Ericsson, 2016). In Colombia, this is
implemented in universities and entities as SENA shifting educational delivery to the hands of
every person. ICT brings the possibility to have effectiveness to each of those who decides to
implement it.
To talk about ICT, it is relevant to mention one relevant term introduced by (Venkatesh,
Morris, Davis & Davis, 2003; Derntl, 2011; Khayati & Zouaoui, 2013 etc.), wich is Performance
Expectancy (PE), this term is defined as the individual's belief in thein the system and its
crucial construct associated with addressing the importance of Technology Acceptance Model
(TAM) and also involve the motivation of students or whoever that apply this ICT tools.
Another term is Effort Expectancy (EE) which pertains to the ease associated with using
the system. As defined by Venkatesh et al. (2003), EE aligns with constructs like identified ease
of use in TAM, complexity in the Model of Personal Computer Utilization (PCU), and ease of
use in innovative tools. Notably, EE plays a significant role during the initial stages of ICT use,
influencing users' perceptions of the system's usability and utility. However, as users obtain
competence with extended usage, EE becomes non-significant in this process. This highlights the
evolving nature of user experience, emphasizing that initial perceptions of effort play an
On the other hand, the social environment is very important, within the context of ICT
acceptance, individuals are likely to obey the expectations of others when a system incorporates
mechanisms for rewarding desired behavior and punishing non-compliance. Social Influence
directly influences behavioral intention, with issues including gender, age, grades, etc. Notably,
social influence has a significant role in the development of ICT in education. (Venkatesh, V.,
Expectancy, Effort Expectancy, and Social Influence in shaping individuals' intention to use ICT.
These constructs established theories such as TAM, and Motivational Model, Moreover, the
framework emphasizes the controlling role of gender, age, and experience, illustrating how these
factors influence the strength of the relationships within the ICT model. Understanding these
Finally, the implementation of ICT in EFL and ESL classrooms share its support to many
types of diverse tech tools and its new methodology. To conclude, the constructs and the
relationships between them benefited the achievement of the research objectives by supporting
the idea of implementing ICT in education from different perspectives and by providing an
is, but there will come a point where no job is needed". Taking into account this, … is
understandable the fear of some teachers of the implementing of ICT and Artificial Intelligence
(AI) in EFL/ESL classrooms. However, it is relevant to understand the term an how it could be
techniques that enable computers and machines to simulate human perception and decision-
making processes. This allows them to successfully do different kinds of tasks, from simple
activities like automated phone calls and texts for transaction alerts to more complex functions
such as advanced functions such as creating writings, such as essays, scripts, and so on. The term
AI, as used in this paper, refers to the ability of machines to process data and make decisions in a
way that imitates human cognitive processes. The applications of AI are diverse, impacting
machine learning systems that learn from data and human behaviors to develop solutions to
problems that involve different areas such as science, humanities, and so on. Early AI systems
advancements allow more intelligent machines the capacity to analyze data, identify patterns and
anomalies, predict trends, automate tasks, and work as the cognitive foundation for autonomous
robotic systems. Murphy, R. F. (2019). Machine learning, as a method of AI, allows algorithms
to adapt and improve their performance based on experience and data, leading to more effective
cognitive tasks.
Baker and Smith (2019) define AI as computers capable of performing cognitive tasks
associated with human minds, such as learning and problem-solving. In the context of education,
AI tools are categorized into three groups: learner-facing, teacher-facing, and system-facing.
Learner-facing tools are used by students to learn a subject, while teacher-facing systems assist
educators by automating tasks such as assessment, feedback, and plagiarism detection, which are
important aspects of education. System-facing AI tools provide teachers with information at the
functional characteristics to each learner's needs. These systems build a model of each student's
goals, preferences, and knowledge, using this model throughout interactions to adapt content,
sequence of activities, and navigation support. AES operates differently for each learner,
Peylo, 2003, p. 156) This personalized approach enhances the learning experience by adapting to
the specific needs and characteristics of each student, reflecting the potential of AI to
On the whole, while Elon Musk's vision of a future without jobs raises concerns about the
integration of ICT and AI in language classrooms, it's crucial to recognize AI's potential in
enhancing English skills. From routine tasks to creative activities, AI's evolution from rule-based
systems to adaptive learning has transformed various domains. Baker and Smith's definition
emphasizes AI's relevance in education, with tools supplying to learners, teachers, and
experiences. Educators should understand and apply all the AI's benefits while addressing ethical
pronunciation teaching. It is important to mention that this consideration for pronunciation is not
a topic that has been in the curricula since ever, in the last fifty years, English pronunciation
teaching has taken a place in international education. Nowadays, the Communicative Language
Teaching (CLT) approach is one of the most relevant and usefulness techniques to learn and
teach English, (Richards & Rodgers 2001). The teaching process is something that might be
always in debate, and in a critical thinking manner, the teachers must be aware of what methods
work or not for the development of English skills for Colombian students. The importance of
pronunciation in English classes must be addressed in a detailed way, understanding its relevance
and importance in language-improving skills, which will be fostered with the correct advisement.
Noam Chomsky presented linguistic competence and advocated for prioritizing communicative
proficiency over other aspects of language structures (Ridhards & Rodgers 2001). This paradigm
approaches. Communicative Language Teaching (CLT), rooted in this philosophy, highlights the
However, the introduction of CLT and pronunciation teaching presents challenges. CLT's
focus on meaning and communication rather than language items, can lead to pronunciation
issues in communicative speech situations, where learners make different mistakes when they are
working with meta cognitivism or in multiple tasks simultaneously, such as finding the right
words, making grammatical choices, and understanding unfamiliar prosodic patterns (Lane
2010). Critics argue that despite rejecting traditional techniques incompatible with
communicative language teaching, some authors of CLT have not effectively established
training, changing focus towards the different features of speech, recognized as playing a more
significant role in intelligibility than others. In the communicative approach, fluency and
intelligibility take more relevance over accuracy at the other approaches levels, marking a broad
approach (Celce-Murcia 2010). Moreover, the communicative approach side with learner
learners as individuals with distinct learning styles and processes (Morley 1991). This emphasis
on learner autonomy aligns with the broader push towards individualized approaches in language
pedagogy.
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The organization of ideas is mostly good. Try to be more specific with your ideas because sometimes you
are not very concrete.
Investigate the approach integrated skills or the communicative approach to use it in your teaching or
any other approach to guide the design of your lesson plans.
Think about the steps you need to follow to integrate AI tools into your teaching.
What kind of activities are you going to create in order to integrate AI tools into the classroom? Think of
a specific context or specific topics to apply in your research.
4.5