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    Updated Resume by JR

    Uploaded by

    Jay Ar TV

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Updated Resume by JR

    Uploaded by

    Jay Ar TV
    9 views3 pages

    Original Title

    Updated Resume by Jr

    Copyright

    © © All Rights Reserved

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    DOCX, PDF, TXT or read online from Scribd

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    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    9 views3 pages

    Updated Resume by JR

    Uploaded by

    Jay Ar TV

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    ROMY L.

    LAQUIHON JR
    Purok 1A. Brgy. San Juan, Apalit, Pampanga
    Contact no: 09691189920/09611443200
    Email: [email protected]

    Personal Profile
    Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
    Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers
    professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
    Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously
    with a high degree of accuracy.

    Personal Detail

    Birthday : September 17, 1997


    Place of Birth : Libis, Quezon City
    Civil Status : Single
    Height : 5’0”
    Weight : 67kg
    Nationality : Filipino
    Language : English, Tagalog

    Education
    College : Asian Summit College
    Diploma Course in Information Technology
    Under Graduate
    Secondary : Eusebio High School
    C. Reymundo ave., Pasig City
    2010 to 2014
    Primary : De Castro Elementary School
    De Castro Subdivision, Everlasting st., Pasig City
    2004 to 2010
    Work History
    Oct 2019 – Jan 2020 : Chat Support Representative
    Inspiro – Iloilo , Iloilo City, Molo.

    -Worked closely with each customer to carefully resolve issues within timely fashion.
    -Assisted team leader with coaching and mentoring of new employees.
    -Researched customer inquiries to provide accurate and up-to-date information.
    -Resolved customer complaints by identifying problems, suggesting solutions and implementing
    corrective action.
    -Remedied issues quickly and within parameters of company-mandated policies and procedures.
    -Assisted customers with order placement, product returns and order tracking.
    -Responded to customer requests, offering excellent support and tailored recommendations to
    address needs.

    Jan 2017 – Sep 2019 : Time Keeper/ Checker


    Segaya Builders International Incorporated. Iloilo City, Mandurriao

    -Verified timekeeping records and handled any discrepancies with employees.


    -Recorded information, shortages, and discrepancies to keep records current and accurate.
    -Communicated with teammates and supervisors to maintain smooth operations and quickly
    handle any issues impacting warehouse operations or customer satisfaction.
    -Managed day-to-day operations of warehouse to keep everything running smoothly.
    -Completed cycle counts and monthly inventory.

    Jan 2015 – Jul 2015 : Data Encoder


    Greenmanila Gardens and Landscape Inc. Quezon City, Katipunan
    -Completed daily data back-up to secure records.
    -Managed documents by organizing forms, making photocopies, filing records, preparing
    correspondence, and creating reports.
    -Entered numerical data into databases with speed and accuracy using 10-key pad.
    -Maintained files, records and chronologies of entry activities.
    Skill
    - Issue escalation
    -Customer engagement
    -Documentation and reporting
    -Customer services
    -Relationship building
    -Recordkeeping strengths
    -Training development aptitude
    -Service standard compliance

    Character Reference
    Jamaica Lautillo
    Legal Secretary
    Good Samaritan Documentation Services
    09948718971

    Nicomedez Guizalan Lautillo


    Animator
    Quantum Studios Inc.
    09925928467

    I hereby certify that all information mentioned above are true and correct in my full knowledge.

    Applicant’s Signature

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