ESLstudents Perceptions of Mobile Apps
ESLstudents Perceptions of Mobile Apps
ESLstudents Perceptions of Mobile Apps
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Lucas Kohnke
Adrian Ting
The Hong Kong Polytechnic University, Hong Kong
Recommended citation:
Kohnke, L., & Ting, A. (2021). ESL students’ perceptions of mobile
applications for discipline-specific vocabulary acquisition for academic
purposes. Knowledge Management & E-Learning, 13(1), 102–117.
https://doi.org/10.34105/j.kmel.2021.13.006
Knowledge Management & E-Learning, 13(1), 102–117
Lucas Kohnke*
English Language Centre
Faculty of Humanities
The Hong Kong Polytechnic University, Hong Kong
E-mail: [email protected]
Adrian Ting
English Language Centre
Faculty of Humanities
The Hong Kong Polytechnic University, Hong Kong
E-mail: [email protected]
*Corresponding author
Adrian Ting is an Instructor in the English Language Centre at The Hong Kong
Polytechnic University. Mr. Ting has taught EAP and ESP courses to university
students since 2003. His research interests include educational technology,
Knowledge Management & E-Learning, 13(1), 102–117 103
1. Introduction
Learning vocabulary constitute an essential aspect of studying a second or foreign
language, including English for Academic Purposes (EAP). English as a second language
(ESL) students at universities often find the process of understanding and acquiring the
academic vocabulary for their chosen disciplines to be particularly challenging (Li &
Pemberton, 1994; Malmström, Pecorari, & Shaw, 2018). Though academic vocabulary
by definition appears frequently in academic texts, these terms are “not likely to be
glossed by the content teachers” (Flowerdew, 1993, p. 236; Coxhead, 2000). Insufficient
knowledge of vocabulary has often been identified as the greatest impediment to
language students’ academic success (Gardner & Davis, 2014; Masrai & Milton, 2018;
Lesaux et al., 2014; Nation, 2001). Students’ need to bolster their academic vocabularies
has led to the creation of academic word lists, such as West’s (1953) General Service List
of 2,000-word families and Coxhead’s (2000) Academic Word List of 570-word families,
some of which are discipline-specific, such as Lei and Lin’s (2016) medical word list and
Liu and Han’s (2015) environmental word list.
Generally, students who enter an English-medium university in Hong Kong
realize that their English proficiency—particularly their knowledge, understanding, and
range of vocabulary—is insufficient to support success in their academic studies (Evans
& Morrison, 2018; Morrison & Evans, 2018). To compensate for this shortcoming,
universities have made available learning and teaching resources to help ESL students
transition from secondary education to university studies. Information technology has
transformed English-language teaching and learning (Godwin-Jones, 2017). Thus,
today’s learners are highly mobile (Read & Barcena, 2016) and are accustomed—and,
indeed, prefer—to access language-learning materials digitally (Healey, 2018).
Consequently, language educators have been designing, developing, and seeking out
authentic digital materials to assist students in expanding their vocabularies (Godwin-
Jones, 2017; Kohnke, Zou, & Zhang, 2019; Kohnke, Zou, & Zhang, 2020).
In recent years, mobile applications (apps) have shown the potential to enhance
and transform language learning (Chen, Liu, & Huang, 2019; Fu, 2018). In particular,
apps that make it possible for learners to acquire vocabulary anywhere and anytime have
attracted interest, as evidenced by discussions in the scholarship on mobile-assisted
language learning (MALL; e.g., Burston, 2015; Stockwell, 2007). The acquisition of
vocabulary by EAP learners, nevertheless, continues to be problematic (Shadiev, Hwang,
& Huang, 2017). Owing to the importance of developing discipline-specific vocabularies
for these students—and to Chinese students’ preference for utilizing apps in their
language learning—this qualitative study explored the experiences and perspectives of
students who were taking part in an academic mentoring program using a discipline-
specific vocabulary app, Books vs Brains@PolyU, that was developed in-house for this
purpose. The study was designed to answer two main questions:
RQ1: What types of apps do students prefer to use to facilitate discipline-specific
language learning?
RQ2: What are the factors that may influence students’ use and perceptions of the
Books vs Brains@PolyU vocabulary app?
104 L. Kohnke & A. Ting (2021)
2. Literature review
In Hong Kong and elsewhere, the use of synchronous and asynchronous technology has
become a fundamental aspect of teaching and learning in higher education institutions
(Kukulska-Hulme, Lee, & Norris, 2017). In tandem with this development has been an
increase in research into the use of MALL in second-language acquisition to inform
language studies more broadly (Loewen et al., 2019; Shadiev et al., 2017). For example,
MALL provides new constructive opportunities for ESL learners to access content and
enables teachers to supplement in-class instruction with an additional resource for
authentic language learning that, again, can be accessed anytime and anywhere (Reinders
& Benson, 2017; Zou, Xie, & Wang, 2018). In such ways, MALL supports students’
autonomous development of English-language proficiency.
As mentioned, at universities, students must acquire a good grasp of a large
number of discipline-specific words to succeed academically, though these words are
seldom explained in textbooks. Indeed, the lack of familiarity with academic vocabulary
has been identified as the greatest obstacle for many ESL learners (Moini & Islamizadeh,
2016). Thus, teachers frequently consider it among their primary tasks to support
students’ development of discipline-specific vocabularies (Hyland & Tse, 2007). In EAP
classes, teachers tend to focus on words that appear in the target text, thereby limiting the
scope of the vocabulary to which students are exposed (Pojanapunya, 2019).
Also as mentioned, established academic word lists can expand students’ lexical
range. Two of the more frequently used such lists are Coxhead’s (2000) aforementioned
Academic Word List (AWL) and the Academic Vocabulary List (AVL) by Gardner and
Davies (2014). These two lists especially have had a considerable positive impact on
EAP teaching and learning. However, Hyland and Tse (2007) argued that such general
academic word lists are of limited usefulness owing to the wide variation in vocabulary
across disciplines. Therefore, discipline-specific vocabulary lists that target ESL learners’
specific academic goals have also been developed. Examples included the
aforementioned medical word list by Lei and Lin (2016), Liu and Han’s (2015)
environmental word list, as well as Hsu’s (2011) business word list and Yang’s (2015)
nursing word list. The potential benefits of using such lists include the establishment of
vocabulary-learning goals and the assessment of vocabulary knowledge and growth.
Again, however, each discipline—and even sub-discipline—often has a distinctive
vocabulary (Durrant, 2014; Hyland & Tse 2007).
EAP learners, then, should not be regarded as a homogeneous group but rather as
individual students who tend to have a range of vocabulary needs (Coxhead, 2019; Dang,
Coxhead, & Webb, 2017). In their university-level studies, EAP students have only a
limited time to develop their discipline-specific vocabulary and should “focus on specific,
purposeful uses of language” (Hyland, 2016, p. 17). To maximize the use of this limited
time for acquiring vocabulary in today’s learning environment, it is important to
understand individual students’ preferences regarding the use of technology generally and
in particular their perceptions of the effectiveness of MALL resources in facilitating
language acquisition.
In Hong Kong and mainland China, apps have become tools of choice for, and
indeed indispensable to, ESL students because they enable learners to access learning
materials and to develop their proficiency independently (Ma, 2017). Consequently,
several studies have investigated the use of apps to provide innovative forms of support
for ESL learners, especially in terms of building vocabulary (e.g., Burston, 2015; Lin &
Lin, 2019). Some of these studies to date have focused on commercial apps, such as
Babbel, Duolingo, and Rosetta Stone, and have contextualized learners’ English language
Knowledge Management & E-Learning, 13(1), 102–117 105
proficiency based on their educational levels and ages using quantitative, qualitative, or
mixed-method approaches (Chen et al., 2019).
EAP students at universities in Hong Kong, then, frequently utilize dictionary
apps to facilitate vocabulary acquisition (Ma, 2019) and to manage, learn about, and
practice unfamiliar words (Dang & Webb, 2014). Levy and Steel (2015) found that
students had a preference for dictionary apps over traditional tools because of their
portability and accessibility the time-savings. Also, several of the dictionary apps include
multiple supporting functions, such as explanations, pictures, videos, and links to forums
where users can discuss language-related issues.
Mason and Zhang (2017) reported that 95% of the Chinese EAP learners in their
study used mobile apps autonomously and corroborated their positive impact on the
learners’ progress and development. This important finding demonstrates that students
can use language apps independently and that apps have the potential to motivate and
engage ESL learners specifically (Godwin-Jones, 2017). Liu, Zheng, and Chen (2019)
identified three main motivations for Chinese students’ use of dictionary apps in their
academic studies: interest in learning new English words, functionality, and the
perception that usage improved their performance on English-language assessments.
Further, research conducted at a university in Hong Kong found that students were,
indeed, keen to expand the range of their vocabulary both incidentally and deliberately
outside the classroom (Ma, 2017; Kohnke, 2020; Zou, Wang, Xie, & Kohnke, 2018).
However, the use of apps for this purpose remains under-researched, especially when it
comes to MALL and the development of discipline-specific vocabulary by EAP students
in higher education.
The widespread growth in the use of ESL apps has led to the development of
several frameworks for evaluating them. These frameworks take into account such factors
as personalization, relevance, feedback, visible progress indicators, and usability in
assessing an app’s efficacy (Sweeney & Moore, 2012). Previous research has identified
among the advantages of language learning apps fitness for purpose, clear instructions,
opportunities for individual feedback, and opportunities to practice multiple skills and
established that learners prefer basic functions over advanced ones (Winestock & Jeong,
2014). This result warrants further exploration so as to identify more precisely the
functions that enhance students’ language-learning experience and progress.
While the results of the research conducted thus far appear to have been positive,
some studies have highlighted shortcomings of vocabulary apps as language-learning
tools. Rosell-Aguilar (2016, 2018), for example, reported criticism of language learning
apps including dissatisfaction with their focus on receptive skills, a lack of intuitiveness,
and insufficient feedback and examples. The development of apps should be
pedagogically-driven (Colpaert, 2006) and should not seek to replicate existing forms of
technology if they are to motivate and engage learners. Consequently, it is important to
understand the features of discipline-specific apps that language students’ value when
learning new vocabulary.
3. Method
The aim of this explorative, interpretive, qualitative study was to assess the perceptions
of EAP students at an EMI university in Hong Kong regarding the use of an in-house
app, Books vs Brains@PolyU, for discipline-specific vocabulary learning. The study
employed an interpretive approach to reveal the full complexity of the issues involved
106 L. Kohnke & A. Ting (2021)
and provide insights in the form of information-rich responses that reflect the lived
experiences of the participants as accurately as possible (Geertz, 1973).
mobile devices to create academic and discipline-specific vocabulary banks. This feature
is important because it helps students to learn from their mistakes and makes it easy for
them to access vocabulary anytime and anywhere and thereby to consolidate their
learning.
indispensable to each discipline. For this purpose, the lead author met with
representatives from each of the departments corresponding to the seven disciplines and
worked with them to identify which specific words ought to be included in the word lists.
We then divided these words into the four categories of users from beginner to advanced.
In this way, EAP learners’ individual needs and abilities determined the content of each
level of the app in a manner pitched appropriately to their studies.
3.2. Participants
The selection of participants for the focus groups followed the convenience sampling
method which “involves choosing the nearest individuals to serve as respondents”
(Cohen, Manion, & Morrison, 2018, p. 218). An email invitation was sent to all 94
participants in a student-teacher mentoring program, and 16 first-year students
volunteered to participate. The participants were originally from mainland China and
Hong Kong, for whom English was either a foreign or second language, as is the case
with the overall university population in Hong Kong. They included 9 female and 7 male
either 18 or 19 years of age and together represented the seven disciplines represented in
the app. They thus formed a representative sample capable of providing a holistic
overview of students’ perspectives. Since they had already volunteered to participate in
the mentoring scheme, their motivations for studying and improving the quality of their
English presumably differed somewhat from those of other university students. All of the
participants gave their written consent and received an information sheet outlining the
purpose and procedure for the research.
Knowledge Management & E-Learning, 13(1), 102–117 109
4. Findings
4.1. RQ1: What types of apps do students prefer to use to facilitate discipline-
specific language learning?
“When I play, I feel “ok, I’m learning,” but then afterward I never use the words,
so what’s the point?” (S7)
Nevertheless, the participants’ statements confirmed overall that apps can serve as
initial motivators in the learning process (Godwin-Jones, 2017), the problem again being
that they were unable to sustain their language-learning independently. Previous research
has found that ESL learners preferred simplicity and, for this reason, tended to utilize
dictionary apps rather than social media channels, online language games, or other kinds
of apps (Ma, 2019; Levy & Steel, 2015). As language learners generally in developed
countries have abundant access to MALL tools and the support to learn a language
anywhere and anytime (Healey, 2018; Reinders & Benson, 2017), they seem to be
increasingly selective and well-informed in their choice of the particular lexical tools that
work well for them in their specific environments. As would be expected, learners tend to
seek quality, user-friendly tools that offer multiple functions.
4.2. RQ2: What are the factors that may influence students’ use and perceptions
of the Books vs Brains@PolyU vocabulary app?
be more exciting for learners to complete each task. Various features of the design were
mentioned during the focus groups as having enhanced the user experience, including the
scoring system, hints, and pronunciation guidance. In any case, as the aforementioned
comments demonstrate, the participants persevered in using the app. Several stressed that
the app’s design features had helped them to acquire new discipline-specific vocabulary.
extent, were successful in doing so—to learn to use appropriate and sophisticated
vocabulary in their academic work.
One of the participants (S8) emphasized that EAP students find it difficult to
understand discipline-specific words since they rarely encounter such words outside the
context of the coursework for their majors. By using the Books vs Brains@PolyU app,
students can learn the meanings of discipline-specific words through exposure to their use
in simple sentences and their definitions. Several participants stated that the simple and
plain English of the app provided a good starting point for acquiring specialized
vocabulary. Other sentiments expressed repeatedly in the interviews included
appreciation for the opportunity to repeat the levels and for the availability of new words.
Two of the participants (S10, S2) suggested that the app would be better if learners could
choose the level at which they wanted to play at any given time rather than being
compelled to move from the beginner to the advanced level sequentially. One (S10)
suggested that this improvement would make the app more challenging because students
could preview the more difficult levels to see and be motivated by what is coming next.
5. Conclusion
The aim of this study was to gain an understanding of and to offer further insights into
the use of a MALL mobile app by university students in Hong Kong to develop
discipline-specific vocabulary. The findings presented here suggest that students at
tertiary institutions in Hong Kong have been making increasing use of vocabulary apps to
facilitate their understanding of subject-specific lectures and course readings. The
participants in the study stated that dictionary apps facilitated access to direct translations
of words, but several of them had found that such apps often contained only limited
discipline-specific vocabulary. They responded favourably to the custom-built Books vs
Brains@PolyU app, indicating that it had met their needs for building and expanding
their knowledge of discipline-specific vocabulary. These results highlight the importance
and potential of mobile apps for helping EAP learners of various abilities to succeed
academically in English-medium universities and, specifically, the emancipatory
educational effects of Books vs Brains@PolyU in terms of facilitating discipline-specific
vocabulary acquisition.
The findings are promising overall, thought the study was relatively small in scale
and did not measure the efficacy of the app itself. Instead, the focus was on students’
strategies for using MALL and their perceptions of the in-house app. Future studies can
build on these findings by collecting further data on students’ progress with the written
and spoken aspects of language using paired pre- and post-tests and on their levels of
motivation over longer periods. Also, when developing a custom app for studies such as
this one, it is important that researchers understand the technical constraints and
intricacies involved, the limitations of the hardware (especially when designing such
features as point systems, storing and downloading vocabulary lists, graphics, and social
media integration), and the general and specific academic purposes for which English is
used in various fields.
The development of discipline-specific vocabulary is vital for EAP students to
succeed in their academic studies associated with their majors. Because students have
limited time and opportunities to acquire such vocabulary, language apps can play an
important role in facilitating independent learning by providing personalized and
immediate feedback. The functionality of vocabulary apps can improve significantly
114 L. Kohnke & A. Ting (2021)
when teachers share their strategies and resources for vocabulary acquisition with app
developers and with one another.
Author Statement
The authors declare that they have no conflict of interest.
ORCID
Lucas Kohnke https://orcid.org/0000-0001-6717-5719
Adrian Ting https://orcid.org/0000-0002-1354-9364
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