MS 721

Product Questions: 187
Version: 7.0
New Topic: Topic 1, Litware Case Study 1
Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference into rm.it ion that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section-To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
Overview
Litware, Inc. is an online retailer.
Litware is replacing its telephony platform with Microsoft Teams Phone.
Currently, all users are assigned Microsoft 365 E3 licenses.
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and
warehouse sites- Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.
A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to
migrate directly to Teams Phone. During the pilot, a response group was created, and the response
group is still in use. Agents in the response group use Skype for Business Server-certified handsets.
Locations
Litware has global retail stores and datacenters-
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control.
Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directJy to the site by using a resilient WAN that connects directly to the onsite
PBX solution.
Wa rehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop
client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA
along with the sites' existing ISDN trunks.
Currently, users ax the company's warehouse in Georgia can call the PA system by dialing 123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as
compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that
cannot run the desktop or web versions of the Teams client-Users at the retail sites have the Teams
app and an associated data plan installed on their mobile device. Currently, each retail site uses a
managed SD-WAN appliance to connect to both the internet and the corporate WAN. The users
report that in the event of an internet outage at the retail sites, they can use their mobile devices,
which have strong reception.
Planned Changes
Litware plans to implement the following changes:
Maintain the existing emergency call PA integration.
Replace the existing IP-PBX solutions by using Teams Phone.
Consolidate all its PSTN trunks by using region-specific datacenters, wherever possible.
During the planned deployment of Teams Phone, Litware will open a new retail site in the United
Kingdom that will have five users. Litware does not have any existing telephony in the United
Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone
carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits
beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number
of +61370105550 will be translated to 03 7010 5550, and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
- Minimize the amount of voice traffic over the-WAN.
- Whenever possible, use natively supported Teams solutions.
Avoid replacing existing analog device adapters and SIP phones.
Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
Ensure that the retail sites can place and receive calls in the event of a WAN failure.
Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call
queue. The agents must be able to use their existing handset.
QUESTION 1
DRAG DROP
You are replacing the on-site PBX at the Georgia warehouse with Teams.
You need to maintain the functionality of the PBX after migrating to Teams.
Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct
locations. Each step may be used once, more than once, or not at all. You may need to drag the split
bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies
QUESTION 2
You need to recommend a solution for the new United Kingdom retail site. The solution must meet
the technical requirements. Which three actions should you include in the recommendation? Each
correct answer presents part of the solution. NOTE Each correct selection is worth one point.
A. From the Microsoft Teams admin center, assign a voice routing policy to the users.
B. From the Microsoft 365 admin center, modify the office phone numbers of the users.
C. From the Microsoft Teams admin center, modify the dial-out settings of the users.
D. From the Microsoft Teams admin center, assign the phone numbers to the users.
E. From the Microsoft Teams admin center, order five user numbers.
F. From the Microsoft 36S admin center, create a support ticket to request five phone numbers.
G. From the Microsoft Teams admin center, assign a calling policy to the users.
Answer: ACE
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/getting-phone-numbers-for-your-users
QUESTION 3
You are configuring the new call queue to replace the response group.
Which setting should you disable to ensure that the agents can receive calls from the call queue?
A. Music on hold
B. Attendant routing
C. Conference mode
D. Round robin
Answer: C
Explanation:
QUESTION 4
HOTSPOT
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps
QUESTION 5
HOTSPOT
You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules
of the phone earner. How should you complete the command? To answer, select the appropriate
options in the answer are
a. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Grant-CsDailOutPolicy
?^\+613(\d(9))$?
QUESTION 6
You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The
solution must meet the technical requirements.
What should you include in the recommendation?
A. Teams Calling Plans

B. Direct Routing without media bypass
C. Operator Connect
D. Direct Routing with media bypass
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/pstn-connectivity
QUESTION 7
HOTSPOT
You need to assign a license to users to meet the technical requirements.
How should you complete the PowerShell script? To answer, select the appropriate options in the
answer area.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/microsoft.graph.users.actions/setmguserlicense?
view=graph-powershell-beta
https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-and-microsoft-teams-addon-
licensing/assign-skype-for-business-and-microsoft-teams-licenses
QUESTION 8
You need to connect the analog intercoms to Teams Phone.
Which two actions should you perform? Each correct answer presents part of the solution.
A. Create a trusted application endpoint for Teams.

B. Create a resource account for each intercom.
C. Register the ATAs with a Teams-certified SBC.
D. Create a configuration profile for IP phones.
E. Enable Direct Routing to a Teams-certified SBC.
Answer: CE
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-analog-devices
New Topic: Topic 2, Contoso Case Study 2

Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.
To start the case study

To display the first question in this case study, dick the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment and problem statements-
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by
using Azure AD Connect Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by
using Azure AD Connect. Domain controllers Windows Server 2019.
Microsoft Office 365

Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 F3 licenses. Contoso
uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1 -Gbps
internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the
offices is provided through the Toronto and London offices.
The remote sales team users connect to the network by using VPN connections. The remote users
use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster
recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers
(SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that
connect to a Primary Rate Interface (PRO in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID of [email protected].
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business
Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver
facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
During the limited pilot, the media path must be optimized.
- Media flow/ for the remote sales team users must be optimized.
During the limited pilot, the media path must be optimized.
Media flow/ for the remote sales team users must be optimized.
All sales team users require inbound toll free audio conferencing-
Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
The video endpoints for the existing meeting rooms must be able to be used for both voice and
video conferencing in Teams meetings. All sales team users require inbound toll free audio conferencing-
Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
The video endpoints for the existing meeting rooms must be able to be used for both voice and
video conferencing in Teams meetings.
QUESTION 9
DRAG DROP
You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams.
Which three actions should you perform in sequence? To answer, move the appropriate actions from
the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
QUESTION 10
Once Direct Routing is deployed, you need to prepare the environment to support a reams SBA in the
Vancouver facility. The solution must meet the technical requirements.
Which three actions should you perform? Each correct answer presents part of the solution.
A. Register an application in Azure Active Directory (Azure AD).

B. Run the New-CsTeMsSurvivablcBranchAppliancc Cmdlet.
C. Enroll the SBA server in Microsoft Intune.
D. Configure the S8C for media bypass.
E. Configure the SBC for call forking.
F. Enable ForwardPAI on the online voice gateway.
Answer: ABD
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-survivable-branch-appliance
QUESTION 11
HOTSPOT
You need to assign the correct licenses to a sales team manager in the New York office who is
scheduled to migrate from Skype for Business Server to Teams.
Which three licenses should you assign? To answer, select the licenses in the answer area.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/what-are-communications-credits
QUESTION 12
You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the
technical requirements.
Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting
organizers? Each correct answer presents part of the solution.
A. Purchase Communications Credits.

B. Assign a phone number to a resource account.
C. Get an auto attendant toll-free number.
D. Get a Dedicated conference bridge (Toll Free) number.
E. Purchase a Microsoft 365 Domestic and International Calling Plan license.
F. From the meeting policy, set Allow dial -in users to bypass the lobby to On.
G. Assign a phone number to the bridge.
Answer: ADG
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/set-up-audio-conferencing-in-teams
QUESTION 13
You need to validate the limited pilot based on the technical requirements.
What should you use?
A. Microsoft 365 network connectivity test tool

B. self-help diagnostics for Teams
C. the test -CsTeamsShiftsConnectionValidflte cmdlet
D. the Teams device usage report in the Microsoft Teams admin center
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/enterprise/assessing-networkconnectivity?
view=o365-worldwide
QUESTION 14
HOTSPOT
You need to meet the technical requirements for the returns department.
answer area.
Answer:
Explanation:
QUESTION 15
DRAG DROP
You need to recommend network design changes that must be implemented before the Skype for
Business Server to Microsoft Teams migration.
What should you recommend for the Vancouver facility users and the remote sale team users? To
answer, drag the appropriate recommendation to the correct users. Each recommendation may be
used once, more than once, or not at all. Vou may need to drag the split bar between panes or scroll
to view content
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-cscallinglineidentity?view=skypeps
New Topic: Topic 3, Contoso, Ltd. (NEW)
Overview
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting
service to Microsoft Teams and replace all legacy video teleconferencing [VTC) devices.
Contoso has offices in Toronto. New York. Rome, and London. The company has a global sales team
that works remotely.
The on-premises network contains an Active Directory Domain Services (AD DSJ forest named
contoso.com.
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams
Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use
the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in
Teams.
Contoso identifies the following issues:
A user in the London office cannot locate the recorded files from a recurring Teams meeting.
Executives in the New York office report having to use Microsoft Authenticator to access their
Microsoft OneDrive files from the Surface Hub.
A user in the Toronto office reports receiving incoming calls while attending Teams meetings
instead of having calls sent automatically to voicemail.
Contoso plans to implement the following changes:
Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the
offices.
Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and
evaluate transcription and voice attribution capabilities.
Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to
+1416S5555SS must ring in both the reception area and the lunchroom.
The endpoint deployed to each boardroom must include a console on the table. The endpoint
must automatically invite the existing Surface Hub when joining a Teams meeting.
The sales team must be able to temporarily sign in to the endpoints deployed to the huddle
spaces to respond to Teams messages and 3ttend video calls.
The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a
user is NOT signed in.
During Teams meetings, the sales team must have a watermark displayed on shared content.
QUESTION 16
DRAG DROP
You need to implement the planned changes for the +14165555555 reception area number. You
create a new call queue.
Which three actions should you perform in sequence next? To answer, move the appropriate actions
from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
QUESTION 17
DRAG DROP
You need to implement the planned change for the Intelligent Speaker in the Rome office.
Answer:
Explanation:
QUESTION 18
You are evaluating the implementation of the technical requirements for the sales team.
After the implementation of the requirements, which meeting feature will the sales team be able to
use during Teams meetings?
A. meeting reactions
B. PowerPoint Live
C. meeting recording
D. Whiteboard
Answer: D
Explanation:
QUESTION 19
You need to implement the planned changes for the lunchroom device in the Toronto office.
A. hot desking
B. call hold
C. a calling policy
Answer: A
Explanation:
QUESTION 20
HOTSPOT
You need to troubleshoot the issues reported by the New York and London office users.
What should you use for each office? To answer, select the appropriate options in the answer area.
Answer:
Explanation:
New Topic: Topic 4, Misc. Questions
QUESTION 21
You have a Microsoft Teams Phone deployment
You use Direct Routing with a Survivable Branch Appliance (SBA) at a site.
The site experiences an extended internet outage.
Which three PSTN calling scenarios are possible during the outage? Each coned answer presents a
complete solution.
A. dynamic emergency calling

B. outbound PSTN calls
C. inbound PSTN calls
D. call transfer of PSTN calls
E. hold and resume of PSTN calls
Answer: ABC
Explanation:
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/plan-your-deployment/enterprise-voicesolution/
enterprise-voice-resiliency
QUESTION 22
DRAG DROP
Your company has a main office in New York and a branch office in Calgary. All offices connect to each
other by using a dedicated WAN.
You have a Microsoft Teams Phone deployment.
You need to recommend a Direct Routing solution that meets the following requirements:
If a Session Border Controller (SBQ fails in the New York office, PSTN services must remain
available through a local PSTN egress in New York. The Calgary office must prioritize a local PSTN
egress and ensure that PSTN services remain available in the event of a local SBC outage.
The number of SBCs must be minimized.
What should you recommend for each office? To answer, drag the appropriate components to the
correct offices. Each component may be used once, more than once, or not at all. You may need to
drag the split bar between panes or scroll to view content.
Answer:
Explanation:
QUESTION 23
You have a Microsoft I earns deployment and an existing telephony solution that provides PSTN
capability to on premises third-party PBX systems in two separate locations.
You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use
the existing telephony earner services. The solution must ensure that outbound calls can be made if
a component fails.
Which three components should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
A. highly available Session Border Controllers (SBCs)

B. calling policies
C. PSTN usages
D. voice routing policies
E. tenant dial plans
Answer: ACD
Explanation:
Reference:
QUESTION 24
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You need to implement Local Media Optimization.
In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the
network regions, network sites, and network subnets.
What should you do next?
A. Define a voice route.

B. Assign Session Border Controllers (SBCs) to sites.
C. Create a trunk translation rule.
D. Modify the default emergency calling policy
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization-configure
QUESTION 25
DRAG DROP
You need to configure voice routing for Direct Routing. The solution must only allow calling within
the United States and Canada for a user named user1 Â©contosoxom.
Which four actions should you perform in sequence to minimize user call disruption? To answer,
move the appropriate actions from the list of actions to the answer area and arrange them in the
correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct
orders you select.
Answer:
Explanation:
QUESTION 26
You need to implement Local Media Optimization.
A. 132.245.0.0 and 40.104.0.0

B. 10.10.0.0 and 10.11.0.0
C. 8.8.8.8 and 4.4.2.2
D. 52.112.0.0 and 52.120.0.0
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan
QUESTION 27
DRAG DROP
You have a Microsoft Teams Rooms on Windows system in a local conference room. The system is
NOT joined to Active Directory.
You need to ensure that the system can be managed by using RDP.
Answer:
Explanation:
QUESTION 28
You have an analog phone system.
You plan to migrate to Microsoft Teams Phone.
You need to recommend devices for common area phones that any user can use. The solution must
meet the following requirements;
Can access the Teams directory for dial by name.
Can be administered remotely.
Can place and pick up calls.
Support hot desking.
Minimize costs.
Which type of devices should you recommend?
A. Microsoft-certified 3PIP handsets

B. Microsoft Teams-certified handsets
C. Microsoft Teams Rooms devices
D. Microsoft-certified headsets
E. the existing analog handsels
Answer: C
Explanation:
QUESTION 29
DRAG DROP
You need to provision a Microsoft Teams-certified common area phone device at a field site. The
solution must ensure that a standard user can complete the physical handset tasks without sharing
credentials.
Which four actions should you perform in sequence? To answer, move the appropriate actions from
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/devices/remote-provision-remote-login
QUESTION 30
Your company deploys 200 Microsoft Teams Rooms on Windows systems.
You are evaluating whether to purchase the Microsoft Teams Rooms Premium license for the rooms.
Which two actions require the Microsoft Teams Rooms Premium license? Each correct answer
presents a complete solution.
A. Download device logs.

B. View peripheral health.
C. Get reporting insights into room usage and participant count
D. Postpone updates until a certain date.
E. Modify the Direct guest jam settings
Answer: BC
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/rooms/microsoft-teams-roomspremium
QUESTION 31
You connect a new Session Border Controller (SBC).
You need to verify that all the voice features work as expected for calls that traverse the SBC
A. the SIP Tester client script

B. Microsoft 365 network connectivity test tool
C. Microsoft Teams Network Assessment Tool
D. Microsoft Remote Connectivity Analyzer
Answer: A
Explanation:
QUESTION 32
DRAG DROP
When you attempt to deploy a Session Border Controller (SBC) named sfac1xontoso.com. you
receive the following error message: "We cant use the "SBCl-Contoso.com" domain as it hasn't been
set up in the organization. Try agaax. If you continue to have problems, contact Microsoft customer
support."
You need to add the SBC to the tenant.
Answer:
Explanation:
QUESTION 33
You are adding new sites to your company.
The reporting team needs location-based reports in Microsoft Power B1 that include the subnet
information of the new sites.
You need to add the information to Microsoft Teams.
What should you do?
A. From the Microsoft Call Quality Dashboard, upload tenant data.

B. From the Microsoft Teams admin center, define a network subnet.
C. From the Microsoft Teams admin center, define a network topology.
D. From the Microsoft Teams admin center, add the subnets to the Network planner.
Answer: A
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/cqd-upload-tenant-building-data
QUESTION 34
DRAG DROP
A user uses the Microsoft Teams client on a Windows device.
The user reports call failures.
You need to send the Teams client logs to Microsoft support to troubleshoot the call failures.
Answer:
Explanation:
QUESTION 35
You are deploying Direct Routing by using a certified Session Border ControNer CSBC). The FQDN of
the SBC is sbc1.contoso.com. You use signaling port 5067.
You cannot place calls and receive an error message in the Microsoft Teams admin center as shown
in the following exhibit.
What is a possible cause of the issue?
A. The firewall blocks traffic on pan 5067

B. Location-Based Routing is enabled for the SBC.
C. Calling plan licenses are not assigned to users.
D. The SIP options are disabled.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sipoptions-
tls-certificate-issues
QUESTION 36
You have a Microsoft 365 tenant that has Modern authentication enabled for an services Multi-factor
authentication (MFA) is enforced for all users.
You are deploying Microsoft Teams Rooms.
The first time you attempt to sign in to a Teams Rooms, you receive an error message indicating that
the device cannot sign in to Teams.
You verify that Modern authentication is enabled in Teams Rooms.
What prevents you from signing in?
A. The Microsoft Authenticates app is not configured for the Teams Rooms account-
B. The Teams Rooms account is not licensed for Microsoft intune.
C. Teams Rooms must be domain joined first.
D. MFA is unsupported In reams Rooms.
Answer: D
Explanation:
QUESTION 37
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated
to the Session Border Controller (SBQ. A user named User! is configured as shown in the following
exhibit.
User1 reports that when an external caller attempts to call the phone number or User1, the external
caller receives an error message.
User 1 can make outbound calls, but no caller to appears.
Which two commands should you run to resolve the issues? Each correct answer presents part or the
solution.
A)
B)
C)
D)
E)
A. Option A
B. Option B
C. Option C
D. Option D
E. Option E
Answer: AD
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csonlinevoiceuser?view=skype-ps
QUESTION 38
HOTSPOT
You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can
place and receive PSTN calls. You are implementing emergency numbers in Teams.
You need to remove the + symbol from any three-digit calls to the Session Border Controller (SBC)..
How should you complete the PowerShell script? To answer, drag the appropriate values to the
correct targets. Each value may be used once, more than once, or not at all. You may need to drag
the split bar between panes or scroll to view content.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/newcsteamstranslationrule?
view=skype-ps
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-translate-numbers
QUESTION 39
HOTSPOT
The network meeting settings for Microsoft Teams are configured as shown in the following exhibit.
Use the drop-down menus to select the answer choice that completes each statement based on the
information presented in the graphic.
Answer:
Explanation:
QUESTION 40
You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session
Border Controller (SBC). Which licenses can you assign to achieve the goal?
A. Office 365 E3 and Office 365 E5

B. Microsoft 365 E3 and Microsoft 365 E5
C. Microsoft 365 E5 and Office 365 E5
D. Office 365 E3 and Microsoft 365 E3
Answer: D
Explanation:
QUESTION 41
Your company assigns an Office 365 E3 license to each user. All users are m France.
You plan to deploy Direct Routing.
Which additional license should you assign to the users?
A. Microsoft 365 Audio Conferencing

B. Microsoft 365 Phone System - Virtual
C. Microsoft 365 Phone System
D. Microsoft 365 Domestic and International Calling Plan
E. Microsoft 365 Domestic Calling
Answer: C
Explanation:
Reference:
QUESTION 42
Your company currently allows call park lot all PSIN users. The call pack policies are configured as
shown in the exhibit. (Click the Exhibit tab.)
You have a Microsoft 365 group named Help Desk.

You need to ensure that only the Help Desk group can use call park. The solution must minimize the
number of policies and administrative effort.
A. Assign Policy2 to all users.

B. In the Global (Org-wide default) policy, set Allow call park to Off.
C. Create a new call park policy named Policy2 and set Allow call park to Off.
D. Assign Policy1 to the Help Desk group.
E. Assign the Global (Org-wide default) policy to the users in the Help Desk group.
F. Create a new call park policy named Policy1 and set Allow call park to On
Answer: BDF
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve
QUESTION 43
Your company has an office in Seattle.
The default dial-in number for the company's Microsoft Teams meetings has an area code of 425.
The company does NOT have an office in New York. However, most of the company's customers are
in New York.
You need to get a new default dial- In number that has a local 718 area code. You will NOT define
additional location information in Teams.
Which two actions should you perform before you assign the bridge? Each correct answer presents
part of the solution.
A. Get a Dedicated conference bridge (Toll) number.

B. Search for new numbers by using a 718 area code.
C. Get an auto attendant toll-free number.
D. Get a Dedicated conference bridge (Toll Free) number.
E. Search for new numbers by using New York.
Answer: AD
Explanation:
QUESTION 44
HOTSPOT
Your company is migrating from a legacy PBX system to Microsoft Teams.
The phone number range is +1-423-555-1xxx. The PBX system uses four-digit dialing internally.
Extensions are the last four digits of the number.
You need to ensure that you can use four-digit dialing for your numbers in Teams. The solution must
minimize administrative effort. How should you configure the normalization rule? To answer, select
the appropriate options in the answer are
a. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
QUESTION 45
You have a Microsoft Teams Phone deployment that is used in the United States. You need to ensure
that emergency calls placed to 9911.
What should you configure?
A. a dial plan normalization rule

B. an emergency calling policy
C. an emergency call routing policy
D. an outbound PSTN number translation rule
Answer: C
Explanation:
QUESTION 46
You are migrating users from Microsoft Skype for Business to Microsoft Teams.
You plan to create an auto attendant that can be used by all the users during the migration.
You need to create the resource account for the auto attendant
A. the Resource accounts node in the Microsoft Teams admin center
B. the Users node in the Microsoft 365 admin center
C. the New-CsHybridApplicationEndpoint cmdlet
D. the New-CsOnlineApplicationEndpoint cmdlet
E. the New-CsOnlineApplicationlnstance cmdlet
Answer: A
Explanation:
QUESTION 47
You port phone numbers from a legacy earner to Microsoft Teams Phone to use with Microsoft Teams
Calling Plans.
You attempt to assign a number to a resource account that will be used by an auto attendant, but the
number does NOT appear on the list of available numbers.
You need to ensure that you can assign the number to the resource account.
What should you do?
A. Submit a request to convert the number from a user number to a service number.
B. Run the Set-CsOnlineApplicationlnstance cmdlet.
C. Run the Set-CsTeamsUnassignedNumber Treatment cmdlet.
D. Order a new number from Microsoft.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/setcsonlineapplicationinstance?
view=skype-ps
QUESTION 48
HOTSPOT
You have a cloud-only user named [email protected].
You need to enable a Direct Routing phone number for [email protected].
answer area.
Answer:
Explanation:
QUESTION 49
You need to ensure that a user named [email protected] can call international phone numbers by
using Direct Routing.
Which type of policy should you use?
A. a caller ID policy
B. a calling policy
C. a teams policy
D. a voice routing policy
Answer: D
Explanation:
QUESTION 50
DRAG DROP
From Voice in the Microsoft Teams admin center, you select Operators and add an operator.
You need to enable users for Microsoft Teams Phone.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure
QUESTION 51
HOTSPOT
You have a dial plan named DPI.
You need to assign DPI to a new Microsoft Teams user named User1. You must verify that the
appropriate dial plan and the associated normalization rules are assigned to User1.
answer area.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
QUESTION 52
HOTSPOT
You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.
You need to resolve the issues.

What should you assign to each user? To answer, select the appropriate options in the answer area.
Answer:
QUESTION 53
You need to prevent a specific user from calling international phone numbers from within a Microsoft
Teams meeting. What should you do?
A. Assign a domestic-only calling plan to the user.
B. Assign a tenant dial plan to the user.
C. Disable Enterprise Voice for the user
D. Assign a dial-out policy to the user.
E. Remove Communications Credits from
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/outbound-calling-restriction-policies
QUESTION 54
You have two users that must receive calls for one another. When a call is received by one user, the
other user must only receive a visual notification.
A. a calling policy
B. call delegation
C. group call pickup
D. call parte and retrieve
E. call forwarding
Answer: C
Explanation:
QUESTION 55
You have a Microsoft Lync Server 2013 deployment.
Some users use Enterprise Voice.
You plan to migrate to Microsoft Teams.
You need to design a migration solution. The solution must minimize the impact on end users during
the migration.
What should you include in the solution?
A. Migrate all users directly from Lync Server 2013 to Teams.

B. Migrate the Enterprise Voice users from Lync Server 2013 to Microsoft Skype for Business Server
2019. and then migrate the Enterprise Voice users to Teams.
C. Migrate all other users directly from Lync Server 2013 to Teams.
D. Perform an in-place upgrade from Lync Server 2013 to Microsoft Skype for Business Server 2015,
and then migrate all users to Teams.
Answer: D
Explanation:
QUESTION 56
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The
Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout
period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Users in the Microsoft Teams admin center, you locate each affected user and review
the settings on the Voice tab.
Does this meet the goal?
A. Yes
B. No
Answer: B
Explanation:
QUESTION 57
period.
Solution: From Devices in the Microsoft Teams admin center, you select IP Phones, find the reported
phones, and review the Configuration profile column.
A. Yes
B. No
Answer: A
Explanation:
QUESTION 58
period.
Solution: From Devices in the Microsoft Teams admin center, you locate each affected phone and
review the settings on the Details tab.
A. Yes
B. No
Answer: B
Explanation:
QUESTION 59
You are optimizing a network to better support voice and collaboration workloads in Microsoft
Teams.
When the users are at a specific corporate site, you need to prevent the users from adding video
during calls.
Solution: You run New-CsTeamsMeetingPolicy and set the -iPVideoHode parameter to disabled.
A. Yes
B. No
Answer: A
Explanation:
QUESTION 60
Teams. When the users are at a specific corporate site, you need to prevent the users from adding
video during calls.
Solution: You run New-csTeamsMeetingPolicy and set the-AllowIPvideo parameter to SFalse.
A. Yes
B. No
Answer: B
Explanation:
QUESTION 61
Teams.
during calls.
Solution: You run New-CsTeamsNetworkRoamingPolicy and set the -AllowiPvideo parameter to
$False.
A. Yes
B. No
Answer: B
Explanation:
QUESTION 62
Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area
code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?
A. the Conference bridges node under Meetings

B. the Networks & locations node under Locations
C. the Phone numbers node under Voice
D. the Auto attendants node under Voice
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audioconferencing-
bridge
QUESTION 63
Your company has offices in 10 countries. The company has a tenant dial plan configured for each
country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new
country.
What should you do?
A. Run the New-CsOnlineVoiceRoutingPolicy cmdlet.

B. From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
C. From the Microsoft Teams admin center, select Locations, select Network topology, and then
select Add.
D. Run the Sec-CsTenancDialPlan cmdlet.
Answer: B
Explanation:
Reference:
QUESTION 64
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?
A. Assign a dial plan to User1.

B. Assign a phone number to User1.
C. Enable hosted voicemail for User1.
D. Enable Enterprise Voice for User1.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
QUESTION 65
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
A. an emergency calling policy

B. a calling policy
C. an emergency call routing policy
D. a voice routing policy
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies
QUESTION 66
Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as the PSTN
solution.
You plan to migrate all users to Microsoft Teams Calling Plans.
You will decommission Skype for Business Server after the migration is complete.
You need to ensure that all the users retain their current phone number once the migration is
complete. The solution must minimize the downtime of PSTN features for each user.
A. From the Microsoft 365 admin center, purchase Communications Credits for all the users.
B. Schedule a port order for the phone numbers of all the users.
C. From the Microsoft Teams admin center, order phone numbers for all the users.
D. Migrate all the users to Teams.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phonenumbers-
to-teams
QUESTION 67
Your company hires a new employee in Lisbon.
You assign a Microsoft 365 E3 license to the employee.
The employee must schedule meetings that will include customers in Lisbon. The customers will dial
in to the meetings by using PSTN.
You need to ensure that the employee can send meeting invitations that include a dial-in
conferencing bridge. The bridge must be set to a local number in Lisbon instead of the company's
default dial-in conferencing bridge number.
A. From Users in the Microsoft Teams admin center, edit the Audio conferencing settings of the
employee.
B. From the Microsoft Teams admin center, modify the settings of the default conferencing bridge.
C. From the Microsoft 365 admin center, assign an Auto Conferencing add-on license to the
employee.
D. From the Microsoft 365 admin center, set the usage location of the employee to Portugal.
Answer: BC
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audioconferencing-
bridge
QUESTION 68
HOTSPOT
You have a dial plan that contains the following normalization rule:
Pattern: ^8?(\d{7})$
Translation: +1330$1
How will the phone numbers be normalized? To answer, select the appropriate options in the answer
area.
Answer:
Explanation:
QUESTION 69
You have a Microsoft Teams Phone deployment that uses Direct Routing. The deployment has the
following configurations:
Direct Routing Session Border Controller (SBC) public IP subnet: 198.51.100.0
Teams client external IP subnet: 203.0.113.0
Teams client internal IP subnet: 192.168.0.0
You need to configure the network topology to support emergency call routing.
Which network range should you add to the trusted IP addresses?
A. 52 112 0 0
B. 198 51 100 0
C. 203.0.113.0
D. 192 168 0 0
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-your-network-topology
QUESTION 70
You are deploying Microsoft Teams Phone.
You have offices in the United States, the United Kingdom, Brazil, India, and China.
You will use Direct Routing for all the locations.
You need to create a network topology for roaming bandwidth policies.
A. Add the Teams client public IP addresses to the Trusted IPs list.
B. Create a network site.
C. From the Microsoft 365 admin center, assign a usage location.
D. Set Preferred country or region for media traffic for the Session Border Controller (SBC).
E. Implement dynamic emergency calling with Presence Information Data Format Location Object
(PIDF-LO).
Answer: A, B, E
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-your-network-topology
QUESTION 71
You create a network region Region1 in Microsoft Teams.
You are adding a network site to Region1. The site has a 1.5-Mb connection.
You need to ensure that all users at the site have a good voice experience.
What should you do?
A. Create and assign a Teams Network Roaming Policy that has IP video disabled.
B. Assign the Region1 users a meeting policy that has a media bit rate of 1,500 Kbps.
C. Run the Microsoft 365 network connectivity test tool.
D. Tag all traffic with a DSCP value of 46.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-gb/powershell/module/skype/newcsteamsnetworkroamingpolicy?
view=skype-ps
QUESTION 72
DRAG DROP
Your company has offices in Seattle.
You deploy Microsoft Teams Phone. You have three Session Border Controller (SBCs) named SBC1,
SBC2, and SBC3.
You need to configure voice routing to meet the following requirements:
All calls to area codes 425 and 206 must attempt to go to SBC1, and if SBC1 is unavailable, fail over to
SBC2.
All other calls to the United States and Canada must go out through SBC2.
International calls must go out through SBC2 or SBC3.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csonlinevoiceroute?view=skypeps
QUESTION 73
You have a Microsoft Teams Phone deployment and a Survivable Branch Appliance (SBA) at a site.
You add a new Teams user.
You need to ensure that the user at the site can place and receive PSTN calls in the event of an
internet outage.
What should you do?
A. Add the user as a member of a call queue.

B. Modify the online voice routing policy.
C. Run the Granc-CsTeamsSurvivableBranchAppliancePolicy cmdlet.
D. Run the Granc-CsTenancDialPlan cmdlet.
Answer: C
Explanation:
Reference:
QUESTION 74
You have a PBX that connects to the PSTN by using an E1/T1 Primary Rate interface (PRI).
You plan to migrate to Direct Routing by using the existing PSTN services.
What should you install upstream of the PBX?
A. a physical Session Border Controller (SBC)

B. an FXO SIP Analog Telephony Adapter (ATA)
C. a virtual Session Border Controller (SBC)
D. a Session Border Controller (SBC) in Azure
Answer: A
Explanation:
QUESTION 75
You are deploying a new remote site.
You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed
to the remote site.
You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity.
Which type of endpoints is supported by the SBA?
A. call queues in Microsoft Teams

B. audio conferencing in Microsoft Teams
C. Microsoft Teams panels
D. Microsoft Teams Windows desktops
Answer: D
Explanation:
Reference:
QUESTION 76
You need to implement Local Media Optimization for Direct Routing users at a site.
Users at the site frequently perform the following actions:
Park calls.
Place calls on hold.
Transfer calls to other users.
Escalate calls to conference calls
.
Which action will be affected by implementing Local Media Optimization?
A- Park calls.
B. Transfer calls to other users.
C. Escalate calls to conference calls.
D. Place calls on hold.
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization#known-issues
QUESTION 77
You need to implement PSTN connectivity by using Direct Routing.
What are three requirements for the implementation? Each correct answer presents part of the
solution.
A. a Session Border Controller (SBC) that uses a hostname in the onmicrosoft.com domain
B. a firewall rule that opens a TCP signaling port to Microsoft Teams
C. a public DNS entry that maps the FQDN of the Session Border Controller (SBC) to a public IP
address
D. a firewall rule that opens a UDP signaling port to Microsoft Teams
E. a Teams-certified Session Border Controller (SBC)
Answer: BCE
Explanation:
Reference:
QUESTION 78
Note: This question is part of a series of questions that present the same scenario. Each question in
the series contains a unique solution that might meet the stated goals. Some question sets might
have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these
questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be
able to see their call queue history and the shared transcribed voicemail. The solution must minimize
administrative effort.
Solution: You configure the call queue to use a Microsoft 365 group.
A. Yes
B. No
Answer: A
Explanation:
Reference:
https://www.orbid365.be/shared-voicemail-arrives-in-teams/
QUESTION 79
Solution: You set the routing method for the call queue to Attendant routing.
A. Yes
B. No
Answer: B
Explanation:
Reference:
QUESTION 80
Solution: You redirect calls for the call queue to a shared voicemail box.
A. Yes
B. No
Answer: B
Explanation:
Reference:
QUESTION 81
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct
inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: From the Microsoft Teams admin center, you create a new port order.
A. Yes
B. No
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phonenumbers-
to-teams
QUESTION 82
Solution: You run the New-CsHybridTelephoneNumber cmdlet.
A. Yes
B. No
Answer: B
Explanation:
QUESTION 83
Solution: From the Microsoft Teams admin center, you place a new order for service numbers.
A. Yes
B. No
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/getting-service-phone-numbers
QUESTION 84
Your company receives PSTN services in Microsoft Teams through a derived Direct Routing trunk from
a telephone carrier.
The carrier becomes an operator in the Operator Connect program.
You need to migrate the users to Operator Connect.
A. Run the Set-CsUser cmdlet and set the “OnPremLineURI parameter to $null.
B. Run the Grant-CsOnlineVoiceRoutingPolicy cmdlet and set the
“Policyname parameter to Policy1.
C. Run the Grant-CsOnlineVoiceRoutingPolicy cmdlet and set the
“Policyname parameter to $null.
D. Run the Set-CsOnlineVoiceUser cmdlet and set the “TelephoneNumber parameter to each user's
phone number.
E. Run the Set-CsOnlineVoiceUser cmdlet and set the “TelephoneNumber parameter to $null.
F. Run the Set-CsUser cmdlet and set the “OnPremLineURI parameter to each user's phone number.
Answer: ACD
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure
https://docs.microsoft.com/en-us/microsoftteams/assign-change-or-remove-a-phone-number-for-auser
QUESTION 85
You are enabling users for Direct Routing.
You already assigned licenses to the users.
You need to complete the user setup.
Which two cmdlets should you run? Each correct answer presents part of the solution.
A. Grant-CsVoicePolicy
B. Grant-CsOnlineVoiceRoutingPolicy
C. Mew-CsVoicePoli<y
D. Mew-CsPhoneNuBberAssignment
E. Set-CsUserPstnSettings
Answer: A, D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-enable-users
QUESTION 86
You need to provide two users with the ability to share a single phone number for inbound and
outbound calling.
What are two ways to achieve the goal? Each correct answer presents a complete solution.
A. call queues
B. call forwarding
C. group call pickup
D. call delegation
E. call park
Answer: AC
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
https://docs.microsoft.com/en-us/microsoftteams/call-sharing-and-group-call-pickup
QUESTION 87
You are designing a room that will be used for collaboration.
You need to select a device for the room. The device must meet the following requirements:
Support video.
Support one-touch join for meetings.
Can start new meetings from within the room.
Support HDMI ingestion of content into Teams.
Which type of device should you select? Each correct answer presents a complete solution.
A. Microsoft Teams Rooms on Android
B. Microsoft Teams panels
C. Microsoft Teams Rooms on Windows
D. Microsoft Surface Hub 2S.
E. Microsoft Teams displays.
Answer: AC
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/rooms/teams-devices-feature-comparison
QUESTION 88
You are deploying Microsoft Teams Phone.
You need to provide a user with a device on his desk that can be used when the user's computer is
turned off. The device must meet the following requirements:
Support calls.
Support video.
Support speed dial.
Display chat history.
Which type of device should you provide?
A. Teams-certified handset
B. Teams display
C. Teams panel
D. Teams Rooms
Answer: B
Explanation:
Reference:
https://support.microsoft.com/en-us/office/get-started-with-teams-displays-ff299825-7f13-4528-
96c2-1d3437e6d4e6
QUESTION 89
You are selecting devices for use in conference rooms. The conference rooms must support two front
of room displays.
Which two types of devices meet the requirements? Each correct answer presents a complete
solution.
A. Microsoft Teams Rooms on Android

B. Microsoft Teams displays
C. Microsoft Teams audio conference phones
D. Microsoft Teams Rooms on Windows
E. Microsoft Surface Hub 2S
Answer: AD
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/rooms/teams-devices-feature-comparison
QUESTION 90
You are deploying Microsoft Skype for Business 3PIP phones to remote sites for use with Microsoft
Teams.
You need to sign each 3PIP phone in to Teams.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
A. From the Microsoft Teams admin center, remotely provision a new device.
B. From the device, instruct a local user to sign in from a computer that connects to the device by
using a USB cable.
C. From the device, instruct a local user to sign in by using the device itself.
D. From the device, instruct a local user to use the direct inward dial (DID) number and PIN of the
assigned account.
E. From the device, instruct a local user to sign in from the web.
Answer: CE
Explanation:
QUESTION 91
In the Microsoft Call Quality Dashboard, you discover an increasing trend of poor-quality calls.
You need to implement a solution to identify problematic sites.
A. Run the CQD User Feedback (Rate My Call) Report.

B. Create a building data file.
C. Upload a file to the Tenant Data Upload page.
D. Upload a file to the Reporting Labels page.
E. Create an endpoint data file.
F. Install the Power Bl connector for Call Quality Dashboard (CQD).
Answer: BC
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-upload-tenant-building-data
QUESTION 92
Your company uses a third-party ticketing system.
You need to send an alert to the ticketing system when an IP phone goes offline.
What should you do?
A. Add a webhook.
B. Create a live events policy.
C. Add a channel alert.
D. Add a configuration profile for the IP phones.
Answer: A
Explanation:
QUESTION 93
You deploy a new network site.
You discover that the new site is not listed in location-based reports. Other sites appear in the
reports.
You need to ensure that all the sites appear in the reports.
What should you do?
A. From Network planner in the Microsoft Teams admin center, modify an existing network plan.
B. From Network planner in the Microsoft Teams admin center, add a new persona.
C. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that
contains the new network site only.
D. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that
contains all the network sites.
E. From Network planner in the Microsoft Teams admin center, add a new network plan.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-upload-tenant-building-data
QUESTION 94
Your company has a Microsoft Teams Phone deployment that uses Direct Routing and a single carrier.
You deploy a new Session Border Controller (SBC) that shows as healthy in the Microsoft Teams
admin center.
You place a test call over the new SBC, and the call succeeds.
When you attempt to transfer the call, the transfer fails. A portion of the SIP ladder is shown in the
exhibit. (Click the Exhibit tab.)
A. The SSL certificate of the SBC is incorrect.

B. The Refer on the SBC is misconfigured.
C. notify is enabled in the SIP options of the SBC.
D. The carrier rejects the format of the forwarded FROM number.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/directrouting/
issues-with-call-transfers
QUESTION 95
You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border
Controller (SBC).
A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to
make external calls.
A. The user has the incorrect Teams app setup policy applied.
B. The user has the incorrect voice routing policy applied.
C. The user is missing a validated emergency address.
D. Enterprise Voice is disabled for the user.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-voice-routing-policies
QUESTION 96
You are deploying Direct Routing.
All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is
named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.
A. The certificate does not match the FQDN on the SBC.

B. The firewall blocks inbound traffic on port 443 to the SBC.
C. Only TLS 1.0 is enabled on the SBC.
D. Microsoft 365 Phone System licenses are not assigned to the users.
Answer: A
Explanation:
Reference:
QUESTION 97
You have Microsoft Teams Phone handsets.
You need to receive an alert when a handset of an executive goes offline.
What should you do in the Microsoft Team admin center?
A. Create a Teams app setup policy and assign the policy to all executives.
B. Create a configuration profile for IP phones.
C. Register the handsets by using remote provisioning.
D. Modify the device state rule.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/alerts/device-health-status
QUESTION 98
Your company has a Microsoft Teams Phone deployment.
You plan to deploy auto attendants and call queues.
The support desk requires that its auto attendant be able to forward calls after hours to local mobile
phone numbers.
You need to identify which licenses to assign to auto-attendant. The solution must minimize costs.
Which two licenses should you identify? Each correct answer presents part of the solution.
A. Microsoft 365 Phone System

B. Microsoft 365 Domestic Calling Plan
C. Microsoft 365 Phone System - Virtual User
D. Office 365 E3
E. Microsoft 365 E5
F. Microsoft 365 Domestic and International Calling Plan
Answer: BC
Explanation:
Reference:
QUESTION 99
place and receive PSTN calls.
You need to create a new user policy to provide four-digit extension dialing for users to call analog
endpoints that connect to the Session Border Controller (SBC).
A. Create a trunk translation rule.

B. Create an IP phone policy.
C. Assign a dial plan to the users.
D. Assign an IP phone policy to the users.
E. Create a voice normalization rule.
F. Create a tenant dial plan.
Answer: CEF
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/what-are-dial-plans
QUESTION 100
DRAG DROP
Your company has offices throughout the United States.
The company is opening a new office in Scranton. The office will occupy two floors in the same
building.
You need to ensure that if an emergency call is placed, the local emergency dispatchers know from
which floor the call came.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csonlinelislocation?view=skypeps
https://docs.microsoft.com/en-us/powershell/module/skype/set-csonlinelislocation?view=skype-ps
QUESTION 101
The sales department at your company needs to route a call to multiple users and have calls route
differently after business hours.
Which two features should you implement? Each correct answer presents part of the solution.
A. auto attendants
B. caller ID policies
C. calling policies
D. call queues
E. voice routing policies
Answer: AD
Explanation:
Reference:
QUESTION 102
HOTSPOT
You are deploying Direct Routing with media bypass.
You need to define a Session Border Controller (SBC) in Teams.
How should you complete the command? To answer, select the appropriate options in the answer
area.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/newcsonlinepstngateway?
view=skype-ps
QUESTION 103
Solution: You configure the call queue to use a team and a channel.
A. Yes
B. No
Answer: A
Explanation:
Reference:
https://regroove.ca/stellark1/09/redirect-teams-auto-attendant-voicemail-to-a-channelupdated-
method/
QUESTION 104
Solution: You configure group call pickup for the call queue.
A. Yes
B. No
Answer: B
Explanation:
Reference:
https://regroove.ca/stellark1/09/redirect-teams-auto-attendant-voicemail-to-a-channelupdated-
method/
QUESTION 105
You need to change the meeting entry notifications to play a tone instead of each attendees
recorded name.
A. the Caller ID policies node under Voice

B. the Meeting settings node under Meetings
C. the Conference bridges node under Meetings
D. the Resource accounts node under Org-wide settings
E. the Meeting policies node under Meetings
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/turn-on-or-off-entry-and-exit-announcementsfor-
meetings-in-teams
QUESTION 106
period.
Solution: From Device in the Microsoft Teams admin center, you select IP Phones, select the
Configuration profiles tab, select Standard Phone Policy, and select Assigned devices.
A. Yes
B. No
Answer: B
Explanation:
QUESTION 107
A. The firewall blocks outbound traffic on port 443 to Microsoft Teams.

B. The firewall blocks traffic to the signaling port on the SBC.
C. TLS 1.2 is enabled on the SBC.
Answer: B
Explanation:
Reference:
QUESTION 108
HOTSPOT
You are implementing dynamic emergency calling.
You need to define a network topology for the implementation.
answer area.
NOTE: Each correct selection a worth one point
Answer:
Explanation:
QUESTION 109
DRAG DROP
You have a Microsoft Teams Phone deployment in an office.
When a user dials an emergency number, the safety team for the office is notified.
Your company opens a new office that has a Teams Phone deployment
You need to ensure that the safety team for the new office is notified when an emergency call is
placed from that office.
Answer:
Explanation:
QUESTION 110
DRAG DROP
Your company has an on-premises deployment of Microsoft Skype for Business Server 2015 with CU8
that Is configured for hybrid connectivity
You are migrating to Microsoft Teams Phone. A Direct Routing trunk is used for PSTN connectivity.
The company requires that phone number assortments be performed in Active Directory.
You plan to create a call queue that will service users both on-premises and in the cloud.
You need to create and assign a resource account for the call queue. The call queue must be able to
teach users regardless of which platform they are on.
Answer:
Explanation:
QUESTION 111
Your company assigns an Office 365 E3 license to each user. All users are in France.
You plan to deploy Direct Routing.
Which additional license should you assign to the users?
A. Microsoft 36S Domestic and International Calling Plan

B. Microsoft Teams Phone Standard - Virtual User
C. Microsoft 36S Domestic Calling Plan
D. Microsoft 365 Audio Conferencing
E. Microsoft Teams Phone Standard
Answer: E
Explanation:
QUESTION 112
You assign a Microsoft 365 E5 license lo a user named User1.
You need to enable User1 for Direct Routing.
Which PowerShell cmdlet should you run?
A. Set-CsCallingLineIdentity
B. Set-CsUser
C. Set-CsOnlineVoiceUser
D. Set-CsUserServicesPolicy
Answer: A
Explanation:
QUESTION 113
You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of
the S6C is sbcVcontoso.com. You use signaling port 5067.
You cannot place calls and receive an error message m the Microsoft Teams admin center as shown
in the following exhibit.
A. Location-Based Routing is enabled for the SBC

B. The Baltimore root certificate is missing on the SBC.
C. The Forward P-Asserted Identify (PA!) header is disabled.
D. The failover timer is set to 0 seconds
Answer: C
Explanation:
QUESTION 114
Your company has offices in Paris and London.
You are migrating from an on-premises PBX telephony solution to a Microsoft Teams Phone
deployment that uses Direct Routing. You plan to use the existing telephony earner. The new solution
will provide telephony services to users m both offices.
You need to recommend a solution that is the most resistant to possible failures. The solution must
ensure that calls are routed through each user's respective office.
Which two actions should you include in the recommendation? Each correct answer presents part of
the solution.
A. Deploy one Session Border Controller SBC) to each office. Configure the SBCs as a high-availability
pair.
B. Deploy a highly available Session Border Controller (SBC) pair to each office.
C. Configure voice routing policies for each office.
D. Configure a single voice routing policy for all users.
Answer: A, C
Explanation:
QUESTION 115
HOTSPOT
You have a Microsoft Teams Phone employment mat contains a Session Border Controller (SBC
named SBCi.contoso.com. Direct Routing integrates with a P6X phone system that uses only fourdigit
dialing and is configured to use the SBC. Teams is configured to use dial plans that normalize any
four-digit calls to E-164. You have the following translation rule.
Answer:
Explanation:
QUESTION 116
DRAG DROP
You have two users named User1 and User2.
You need to configure User2 as a call delegate for Uset1. The solution must meet the following
requirements:
Minimize disruptions to User1.
Prevent User2 from placing cans on behalf of User1.
Prevent User2 from modifying the settings of User1.
Answer:
Explanation:
QUESTION 117
You are enabling users for Direct Routing.
You already assigned licenses to the users.
You need to complete the user setup.
Which two cmdlets should you run? Each correct answer presents part of the solution.
A. Set-CsOnlineVoiceUser
B. Grant-CsOnlineVoiceRoutinePolicy
C. Set-CsUser
D. Grant-CsVoicePolicy
E. Set-CsUSerPstnSettings
Answer: B, C
Explanation:
QUESTION 118
Exhibit
You are deploying Microsoft Teams Calling Plans.
You port all phone numbers to Microsoft Teams Phone as shown in the exhibit (Click the Exhibit tab.)
You need to assign. The number -1-234-555-5334 to an auto attendant.

A. Get an auto attendant toll number.

B. Assign the number to the resource account of the auto attendant.
C. Open a Microsoft support case to initiate an inventory type change.
D. Create a port order for a user number.
Answer: D
Explanation:
QUESTION 119
HOTSPOT
You have a Teams Phone deployment that contains an Operator Connect provider in Canada.
You implement a common area phone named lobbyphone1.
You need to configure lobbyphonel to meet the following requirements:
Outgoing calls must be placed only from within Canada.
Dial out during audio conferencing must be restricted.
area.
Answer:
Explanation:
QUESTION 120
You have a global Teams Phone deployment that has local service numbers from multiple offices
You need to ensure that when the users at an office in Sydney create a Teams meeting invite, the
invite displays a local conferencing number by default
What should you do?
A. Create a new Audio Conferencing policy and assign a local service number from the Sydney office.
B. Assign a local service number from the Sydney office to a resource account
C. Create a new caller ID policy and assign a local service number from the Sydney office.
D. Modify the global (org-wide default) Audio Conferencing policy and assign a local service number
from the Sydney office.
Answer: A
Explanation:
QUESTION 121
Exhibit
Your company has a Microsoft Teams Phone deployment that uses Direct Routing.
A user named User1 reports that she cannot make calls because the dial pad n missing in Teams.
You run the Get-CsOnlineUser cmdlet and receive the output shown in the exhibit (Click the Exhibit
tab.)
Which three actions should you perform to ensure that the dial pad appears in the Teams client?
Each correct answer presents part of the solution.
A. Assign a Microsoft Teams Phone Standard license to User1.

B. Run theGrant-CsOnlineVoiceRogtinfPolicy cmdlet
C. Run the set-csPhoneNumberAssignment cmdlet and specify the -PhonNumber parameter.
D. Run the set-CsUsre cmdlet and specify the -LineURI parameter.
E. Run the set-csuser cmdlet and set the -enterprisevoiceenabled parameter to $True.
Answer: B, C
Explanation:
QUESTION 122
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated
to the Session Border Controller (SBC). A user named User1 is configured as shown in the following
exhibit.
User1 reports that when an external caller attempts to call the phone number of User1, the external
caller receives an error message.
User1 can make outbound calls, but no caller ID appears.
Which two commands should you run to resolve the issues? Each correct answer presents part of the
solution.
A)
B)
C)
D)
E)
A. Option A
B. Option B
C. Option C
D. Option D
E. Option E
Answer: C, D
Explanation:
QUESTION 123
You are planning a Microsoft Teams Phone deployment. That will use Direct Routing. You need to
allow traffic from Microsoft 365 to a Session Border Controller (SBC). Which IP address ranges should
you allow through the firewall?
A. 52.112.0.0 and 52.120.0.0

B. 10.10.0.0 and 10.11.0.0
C. 8.8.8.8 and 4422
D. 132.245.0.0and40.104.0.0
Answer: A
Explanation:
QUESTION 124
You have a Teams Phone deployment. The deployment has a single Session 3crder Controller (SBC)
that uses Direct Routing.
Users report that outbound PSTN calls fail.
You need to identify the quantity of specific SBC SIP errors.
What should you review m the Microsoft Teams admin center?
A. Endpoint Reports in Microsoft Call Quality Dashboard

B. the network effectiveness ratio on the usage tab for the SBC
C. the Jitter tab in Network parameters
D. Quality of Experience Reports in Microsoft Call Quality Dashboard
Answer: A
Explanation:
QUESTION 125
You need to ensure that you have phone numbers that you can assign to the users.
Solution: From the Microsoft Teams admin center, you place a new order for user numbers.
A. Yes
B. No
Answer: B
Explanation:
QUESTION 126
Teams. When the users are at a specific corporate site, you need to prevent the users from adding
video during calls. Solution: You run New-CsTeams-MeetingPolicy and set the -MediaBitRateKb
parameter set to 1.
A. Yes
B. No
Answer: B
Explanation:
---------
QUESTION 127
HOTSPOT
You have a Microsoft Teams Phone deployment that contains a Session Border Controller (SBC)
named SBC1.contoso.com.
Direct Routing integrates with a PBX phone system that uses only four-digit dialing and is configured
to use the SBC.
Teams is configured to use dial plans that normalize any four-digit calls to E.164.
You have the following translation rule.
You need to ensure that calls to the legacy PBX pass only a four-digit extension.
How should you complete the PowerShell command? To answer, select the appropriate options in
the answer area.
Answer:
Explanation:
Box 1: Set CsOnlinePSTNGateway
* Set CsOnlinePSTNGateway
Modifies the previously defined Session Border Controller (SBC) Configuration that describes the
settings for the peer entity. This cmdlet was introduced with Microsoft Phone System Direct Routing.
Syntax
Set-CsOnlinePSTNGateway
[[-Identity] <string>]
[-BypassMode <string>]
[-Description <string>]
[-Enabled <boolean>]
[-FailoverResponseCodes <string>]
[-FailoverTimeSeconds <int>]
[-ForwardCallHistory <boolean>]
[-ForwardPai <boolean>]
[-GatewayLbrEnabledUserOverride <boolean>]
[-GatewaySiteId <string>]
[-GatewaySiteLbrEnabled <boolean>]
[-InboundPstnNumberTranslationRules <Object>]
[-InboundTeamsNumberTranslationRules <Object>]
[-MaxConcurrentSessions <int>]
[-MediaBypass <boolean>]
[-MediaRelayRoutingLocationOverride <string>]
[-OutboundPstnNumberTranslationRules <Object>]
[-OutboundTeamsNumberTranslationRules <Object>]
[-PidfLoSupported <boolean>]
[-ProxySbc <string>]
[-SendSipOptions <boolean>]
[-SipSignalingPort <int>]
[-WhatIf]
[-Confirm]
[<CommonParameters>]
Box 2: -OutboundPSTNNumberTranslationRules
Assigns an ordered list of Teams translation rules, that apply to PSTN number on outbound direction.
Incorrect:
* -OutboundPSTNNumberTranslationRules
Assigns an ordered list of Teams translation rules, that apply to PSTN number on outbound direction.
* SET CsHybridPSTNApplience
Use the Set-CsHybridPSTNAppliance cmdlet to modify an existing Skype for Business Cloud
Connector Edition appliance's attributes.
Note: This cmdlet will be deprecated from Teams PowerShell Module.
Syntax:
Set-CsHybridPSTNAppliance
[-MaintenanceMode <Boolean>]
[-MediationServerGruu <String>]
[-Identity] <XdsGlobalRelativeIdentity>
[-Tenant <Guid>]
[-Force]
[-WhatIf]
[-Confirm]
* Set CsHybridPSTNSite
Use the Set-CsHybridPSTNSite cmdlet to modify an existing hybrid public switched telephone
network (PSTN) site's attributes.
Note: This cmdlet will be deprecated from Teams PowerShell Module.
Syntax
Set-CsHybridPSTNSite
[-Identity] <XdsGlobalRelativeIdentity>
[-Tenant <Guid>]
[-EdgeFQDN <String>]
[-EnableAutoUpdate <Boolean>]
[-BitsUpdateTimeWindow <Int32>]
[-OsUpdateTimeWindow <Int32>]
[-Force]
[-WhatIf]
[-Confirm]
* Set CsOnlinePSTNUsage
Modifies a set of strings that identify the allowed online public switched telephone network (PSTN)
usages. This cmdlet can be used to add usages to the list of online PSTN usages or remove usages
from the list.
Syntax:
Set-CsOnlinePstnUsage
[-Usage <Object>]
[-WhatIf]
[-Confirm]
Reference:
https://learn.microsoft.com/en-us/powershell/module/skype/set-csonlinepstngateway
QUESTION 128
You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller
(SBC).
Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.
When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but
is NOT sending SIP option requests.
What is the cause of the issue?
A. The online PSTN gateway is disabled.

B. An SBC certificate is expired.
C. An external DNS entry is missing from the FQDN of the SBC.
D. The phone numbers of the users are defined by running the New-csTeamsUnassignedNuirtoer
Treatment cmdlet.
Answer: A
Explanation:
Issues that affect outbound direct routing calls
You might experience various issues when you use Direct Routing to make outbound calls from a
Microsoft Teams client to a Session Border Controller (SBC). These issues include the following:
An incorrect caller ID is displayed to the call recipient.
A connection to the SBC is not established.
Some users in a tenant are unable to make calls.
No users in a tenant are able to make calls.
No users are able to make calls
If none of the users are able to make calls, the calls are probably not reaching the SBC. Check for one
of the following causes.
Cause 1
Teams has a disabled gateway.
Resolution 1
Use the Microsoft Teams admin center to make sure that the gateway that's used by Teams is
available and enabled.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/directrouting/
issues-with-outbound-calls
QUESTION 129
DRAG DROP
You need to create two call queues named CQ1 and CQ2. The solution must meet the following
requirements:
CQ1 must balance incoming calls so that each call agent receives the same number of calls
Calls received by CQ2 must ring all call agents simultaneously
What should you configure for each requirement? To answer, drag the appropriate routing methods
to the correct requirements. Each routing method may be used once, more than once, or not at all.
You may need to drag the split bar between panes or scroll to view content.
Answer:
Explanation:
Box 1: Round robin
CQ1 must balance incoming calls so that each call agent receives the same number of calls
Round robin balances the routing of incoming calls so that each call agent gets the same number of
calls from the queue. This routing method may be desirable in an inbound sales environment to
assure equal opportunity among all the call agents.
Box 2: Attendant routing
Calls received by CQ2 must ring all call agents simultaneously
Attendant routing rings all agents in the queue at the same time.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
QUESTION 130
You have a Microsoft Teams Phone deployment that contains two users named User1 and User2.
User1 will be on leave for two weeks.
You need to redirect all calls to the phone number of User1 to the phone number of User2. The
solution must minimize administrative effort.
What should you modify for User1?
A. the voicemail transfer target settings

B. the call delay and order settings
C. the call delegation settings
D. the phone number type
Answer: C
Explanation:
Use the Teams admin center
You can use the Teams admin center to configure call forward and unanswered settings, group call
pickup, and call delegation for your users.
To configure immediate call forward settings:
In the Teams admin center, go to Users > Manage users and select a user.
On the user details page, go to the Voice tab.
Under Call answering rules, select Be immediately forwarded, and select the appropriate call forward
type and destination.
To configure simultaneous ringing, on the same page select Ring the user's devices. In the Also allow
drop-down, select the appropriate simultaneous ringing setting.
To configure unanswered settings, on the same page select the appropriate setting in the If
unanswered drop-down. In the Ring for this many seconds before redirecting drop-down, specify the
number of seconds to wait.
The configuration of call delegation and group call pickup are integrated into the call forward and
unanswered settings by selecting the appropriate type. For example, to configure that calls should
also ring the user's delegates, on the same page select Call delegation under Also allow. Then add
the appropriate delegates by selecting Add people and clicking Save.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/user-call-settings
QUESTION 131
You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name
appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users
must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution.
A. From the Microsoft Teams admin center configure a new caller ID policy
B. Set Calling Party Name to the organization name.
C. From the Microsoft Teams admin center, modify the global (Org-wide default! caller ID policy.
D. Set Replace the caller ID with to Resource account
E. Set Override the caller ID policy to On.
Answer: A, D, E
Explanation:
You can manage caller ID policies by going to Voice > Caller ID policies in the Microsoft Teams admin
center. You can use the global (Org-wide default) policy or create and assign custom policies. Users in
your organization automatically get the global policy unless you create and assign a custom policy.
Create a custom caller ID policy
In the left navigation of the Microsoft Teams admin center, go to Voice > Caller ID policies. (A)
Select Add.
Enter a name and description for the policy.
Turn on or off Block incoming caller ID and Override the caller ID policy. (E)
Enter a Calling Party Name.
Under Replace the caller ID with, set which caller ID is displayed for users by selecting one of the
following: (D)
User's number: Display the user's number.
Anonymous: Display the caller ID as Anonymous.
Resource account: Set a resource account associated with an Auto Attendant or Call Queue.
If you choose Resource account, you're prompted to specify a resource account for the next field,
called Replace the caller ID with this resource account. Only resource accounts with an assigned
phone number will be displayed. If you just assigned a phone number to the resource account, it may
take a few minutes before the resource account is available for selection.
7. Select Save.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/caller-id-policies
QUESTION 132
Your company has offices in London and Vancouver
The company has a Teams Phone deployment that uses Calling Plans.
The London office contains a user named User1.
User1 moves from the London office to the Vancouver office.
You need to update the phone number and emergency location of User1 to match the new office.
A. Run New-CsTeamsEmergencyCallingPolicy -Identity Vancouver.

B. Modify the current Usage location for User1.
C. Run Grant-CsTeamsEmergencyCallingPolicy -Identity Vancouver.
D. Add a new emergency location for User1.
Answer: D
Explanation:
Assign an emergency location
You can assign emergency locations for your organization in the Microsoft Teams admin center or by
using PowerShell.
To assign an emergency location, be sure the location, users, and phone numbers are all in the same
country.
Using the Microsoft Teams admin center
In the left navigation of the Microsoft Teams admin center, click Locations > Emergency addresses.
Click Add.
Enter a name and description for the location.
Select the country or region, and then enter the address.
If the address isn't found and you want to manually edit the address, turn on Edit the address
manually.
Click Save.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/add-change-remove-emergency-locationorganization
QUESTION 133
You plan to use Microsoft Power BI to analyze Call Quality Dashboard (CQD) data for the deployment.
You download the Power BI query templates for CQD from the Microsoft Download Center.
You need to use Power BI Desktop to review reports about PSTN calls that go through Direct Routing.
A. From Microsoft Call Quality Dashboard download the current Tenant Data Upload file
B. Publish the template to the Power B[ service.
C. Install the Power Bl Connector for CQD.
D. Install the Microsoft Power Platform connector.
Answer: C
Explanation:
Before you can use these PBIT files, you'll need to Install the Power BI Connector for Microsoft CQD
using the MicrosoftCallQuality.pqx file included in the download.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-power-bi-query-templates
QUESTION 134
DRAG DROP
You have a Microsoft Teams deployment.
You have two teams that have meeting requirements as shown in the following table.
You need to recommend which type of meeting to use for each team.
What should you recommend for each team? To answer, drag the meeting types to the correct teams
Each meeting type may be used once, more than once, or not at all. You may need to drag the split
bar between panes or scroll to view content.
Answer:
Explanation:
Box 1: Live event
Live events
Live events are structured meetings that enable your organization to schedule and produce events
that stream to large online audiences”up to 20,000 people. With live events, the audience
interaction is a managed Q&A experience.
Note: Meetings, webinars, and live events are all types of meetings, but webinars and live events
provide additional control for the organizer over the conversation and participants. Webinars provide
two-way interaction while live events provide a managed Q&A experience.
The different types of meetings also have different participant limits and participant capabilities.
* Live events
Number of participants: Up to 20,000
- Broadcast to large audiences.
- Moderated Q&A for audience interaction.
- Can specify producers and presenters, including external presenters.
- Supports more advanced production capabilities.
Registration supported: no
Box 2: Webinar
Webinars
Webinars are structured meetings where presenters and participants have clear roles. A key
difference between webinars and Teams meetings is that webinars support robust registration
management, customizable event and registration site, and event-oriented default meeting options.
Note: Meetings, webinars, and live events are all types of meetings, but webinars and live events
provide additional control for the organizer over the conversation and participants. Webinars provide
two-way interaction while live events provide a managed Q&A experience.
The different types of meetings also have different participant limits and participant capabilities.
* Webinars
- Participants up to 1,000 have fully interactive capabilities.
- Audience interaction configurable.
- Can specify presenters
Registration supported: yes
Incorrect:
* Meetings
- Participants up to 1,000 have fully interactive equal meeting capabilities.
- Participants over 1,000 up to 20,000 have View-only capabilities.
Registration supported: yes
Reference:
https://learn.microsoft.com/en-us/microsoftteams/quick-start-meetings-live-events
QUESTION 135
HOTSPOT
Normalization rules are configured as shown in the following exhibit.
Use the drop down menus to select the answer choice that completes each statement based on the
Answer:
Explanation:
Box 1: +61270105000
Note:
Teams traverses the list of normalization rules from the top down and uses the first rule that matches
the dialed number. If you set up a dial plan so that a dialed number can match more than one
normalization rule, make sure the more restrictive rules are sorted above the less restrictive ones.
Box 2: AU-Premium
Reference:
https://learn.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
QUESTION 136
HOTSPOT
Your company has a Teams Phone deployment.
The network team at the company completes a local internet breakout for Teams traffic.
To validate the configuration, you review the Call Debug log shown in the following exhibit.
Answer:
Explanation:
QUESTION 137
You implement Teams Rooms on Windows.
You need to apply a custom theme to the display of Team1 Rooms on Windows.
A. a configuration profile
B. a SkvDeSettinas.xml file
C. a team template
D. a LayoutModification.xml file
Answer: C
Explanation:
Custom background template
To create custom backgrounds that meet the guidelines in the previous sections, you can download
the Microsoft Teams Rooms Theme Template.
The template is a .PSD file that can be opened by apps such as Adobe Photoshop or Paint.NET (a
plug-in may be required). The template provides assets and guidelines to help you place text and
graphics in your custom backgrounds that won't be obscured by on-screen elements.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/custom-backgrounds
QUESTION 138
DRAG DROP
Your company plans to use Microsoft Teams for collaboration and communication.
You need to deploy Microsoft Surface Hub devices to Teams meeting rooms.
Answer:
Explanation:
Step 1: Install Windows Configuration Designer
Step 2: Use the Provision Surface Hub devices wizard
Create provisioning packages for Surface Hub
Provisioning packages allow you to automate deployment of key features, helping deliver a
consistent experience across all Surface Hubs in your organization. Using Windows Configuration
Designer (WCD) on a separate PC, you can complete the following tasks:
Enroll in Active Directory or Azure Active Directory
Create a device administrator account
Add applications and certificates
Configure proxy settings
Configure Configuration Service Provider (CSP) settings
Overview
On a separate PC running Windows 10 or Windows 11, install Windows Configuration Designer from
the Microsoft Store.
Select Provision Surface Hub devices to configure common settings using a wizard. Or select
Advanced provisioning to view and configure all possible settings.
Create the provisioning package and save it to a USB drive.
Deploy the package to your Surface Hub during first-run setup, or through the Settings app.
Step 3: Save the provisioning package to a USB device
Step 4: Deploy the provisioning package to Surface Hub
Reference:
https://learn.microsoft.com/en-us/surface-hub/provisioning-packages-for-surface-hub
QUESTION 139
You have Teams devices located in meeting rooms and public areas.
You need to turn on Device lock for the devices.
A. a calling policy
B. a setup policy
C. a Teams policy
D. a configuration profile
Answer: D
Explanation:
Microsoft Teams Physical Device Management
NOTE: As at June 2020, there are no options to configure the Device Configuration Profiles by API or
PowerShell.
There are a number of Microsoft Teams certified devices on the market from several different
manufactures.
These devices are listed on the Microsoft Teams Devices Page.
Once a device is logged in and the user setup, the device is registered to the tenant and a policy
applied against it from the Configuration Profiles listed in the Microsoft Teams Admin Portal.
These Configuration Profiles allow you to set options like the devices:
Timeout and lock status
Language
Timezone
Time format
Screen saver
Network settings; and
To enable or disable the second PC port
If the Microsoft 365 tenant also has Intune setup, then the device is registered to Intune and any
compliance policies are applied when the first user logs in.
Different Confiugration Profiles can be used to setup phones with common attributes
Reference:
https://sbcconnect.com.au/pages/physical-device-management.html
QUESTION 140
You have a Teams Phone deployment.
You are designing a meeting space that contains a Teams certified conference phone.
You need to configure the phone to meet the following requirements:
Show the calendar on the display by default
Support one-touch join for Teams meetings
A. Create and assign a Teams IP phone policy

B. Assign a Microsoft Teams Rooms Pro license to the phone
C. Assign a Shared Device license to the phone
D. Create and assign an Audio Conferencing policy
E. Enable the Cloud Video Interop for Teams service
Answer: B, D
Explanation:
B: Teams Rooms license service plan comparison
The following table shows the services included in each Teams Rooms license.
Note: Microsoft Teams Rooms licenses

Microsoft offers two licenses for Teams Rooms systems that participate in Teams meetings and calls:
Microsoft Teams Rooms Pro delivers enhanced in-room meeting experiences like intelligent audio
and video, front row and large galleries, and dual screen support. The Teams Rooms Pro license also
provides advanced management features like remote device management, conditional access
policies, and detailed device analytics.
Teams Rooms Pro is a great fit for medium and enterprise organizations, as well as smaller
organizations with larger room counts or more advanced needs. Teams Rooms Pro licenses can be
used to license both certified Teams Rooms systems and Teams Panels.
Microsoft Teams Rooms Basic provides core meeting experiences to organizations that purchase a
certified Microsoft Teams Rooms system, at no additional cost. The Teams Rooms Basic license
includes scheduling, joining meetings, content sharing, and collaborative white boarding, as well as
basic security and management capabilities out-of-the-box.
Incorrect:
Not C:
Microsoft Teams Shared Devices licenses aren't supported on and won't work with Teams Rooms
devices. Teams Rooms devices should only be assigned Teams Rooms Basic or Teams Rooms Pro
licenses.
Not E: Cloud Video Interop (CVI) is a Microsoft Qualified third-party solution that enables third-party
meeting rooms (telepresence) and personal video devices (VTCs) to join Microsoft Teams meetings.
With Microsoft Teams, you get rich online content collaboration in meetings that include audio,
video, and content sharing.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/rooms-licensing
QUESTION 141
You are deploying Teams Rooms to a Windows device.
You need to prevent meeting attendees from using room remote in the Teams mobile app.
A. Supported meeting mode

B. Coordinated Meetings
C. Front row experience
D. Bluetooth beaconing
Answer: D
Explanation:
Manage a Microsoft Teams Rooms console settings remotely with an XML configuration file
This article discusses remote management of the default settings used by a Microsoft Teams Rooms
device. It discusses how to create a master settings file and links to discussions of how to place them
as needed on Teams Rooms.
It is possible for you to change default settings of Teams Rooms by updating a master XML file and
sending copies to the remote Teams Rooms devices.
Create an XML configuration file
Any text editor can be used to create a settings file. The XML Elements table explains the elements
shown in this sample SkypeSettings.xml (required file name) configuration file.
<SkypeSettings>
<AutoScreenShare>1</AutoScreenShare>
<HideMeetingName>1</HideMeetingName>
<AutoExitMeetingEnabled>true</AutoExitMeetingEnabled>
<AudioRenderDefaultDeviceVolume>70</AudioRenderDefaultDeviceVolume>
* Details omitted*
<AllowRoomRemoteEnabled>true</AllowRoomRemoteEnabled>
Incorrect:
Not B: If you have one or more Microsoft Teams Rooms on Windows devices or Surface Hubs in a
meeting room, you can set up Coordinated Meetings. Coordinated Meetings lets you set up your
Teams Rooms on Windows devices and Surface Hubs so that when you join a meeting on one device,
the other devices in the room are also joined to the same meeting. You can configure your cameras,
speakers, and microphones so that the ones that give participants the best experience are enabled
while others are disabled. This avoids the dreaded echo and feedback noise participants can
experience when adding multiple devices to a meeting.
Not C: Front Row layout in Teams Rooms“ Additional functionality with the Front Row experience, a
layout for hybrid meetings that enables users to see remote attendees at eye level and on dual
screens. Users can see Chat in the right panel and participants with raised hands on the left panel.
And, Meeting Chat is added in the Gallery, Large Gallery, and Together Mode layouts.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/xml-config-file
https://learn.microsoft.com/en-us/microsoftteams/rooms/coordinated-meetings
QUESTION 142
You plan to use a SkypeSettings.xml file to deploy Teams Rooms.
Which two actions can you perform in the file? Each correct answer presents a complete solution.
A. Define the account sign-in credentials.

B. Allow remote control from personal devices.
C. Automatically accept proximity-based meeting invitations.
D. Enable the default video camera.
Answer: B, C
Explanation:
Manage console settings with an XML configuration file
At startup, if a Microsoft Teams Rooms console finds an XML file named SkypeSettings.xml located at
C:\Users\Skype\AppData\Local\Packages\Microsoft.SkypeRoomSystem_8wekyb3d8bbwe\LocalState
, it applies the configuration settings indicated by the XML file then deletes the XML file.
XML elements include:
* <AllowRoomRemoteEnabled> Boolean
If true, room remote connections are allowed. Enabled by default.
* <AutoAcceptProximateMeetingInvitations> Boolean
If true, proximity based meetings are automatically accepted. Disabled by default.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/xml-config-file
QUESTION 143
HOTSPOT
You have a Microsoft Teams conference room named ConferenceRoom01.
You need to ensure that ConferenceRoom01 can be invited directly to third party online meetings by
partner organizations.
the answer area.
Answer:
Explanation:
Box 1: Set-CalendarProcessing
Allow calendar invite processing for third-party meetings
The first thing you need to do to enable a one-touch join experience from Team Rooms is set the
calendar processing rules for the device's Exchange Online room mailbox. The room mailbox needs
to allow external meetings and keep the message body and subject so it can see the URL needed to
join the third-party meeting. To set these room mailbox options using the Set-CalendarProcessing
cmdlet, do the following:
1. Connect to Exchange Online PowerShell.
2. Get the User Principal Name (UPN) of the room mailbox if you don't know it by running the
following command:
Get-Mailbox | Where {$_.RoomMailboxAccountEnabled -eq $True} | Format-Table Name,
UserPrincipalName
3. Find the name of the room mailbox associated with your Teams Rooms device and make note of its
UPN.
4. After you find the room mailbox's UPN, run the following command. Replace
<UserPrincipalName> with the room mailbox's UPN:
Set-CalendarProcessing <UserPrincipalName> -ProcessExternalMeetingMessages $True -
DeleteComments $
Box 2: -ProcessExternalMeetingMessages
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/third-party-join#step-3a-enable-thirdparty-
meetings-on-teams-rooms-on-windows
QUESTION 144
You have a Microsoft Teams Phone deployment that contains common area phones located in a
public lobby.
You need to enable Advanced calling features on all the common area phones.
What should you configure from the Microsoft Teams admin center?
A. a customization policy
B. a configuration profile
C. a calling policy
D. a policy package
Answer: B
Explanation:
Set up common area phones for Microsoft Teams
Set policies for common area phones
Use policies to control which features are available to users on common area phones.
Set up Advanced calling on common area phones (optional)
By default, the basic calling experience will be on the common area phone's home screen, but you
can turn on an advanced calling experience.
To use these advanced calling features on supported Teams phone device models, you can turn on
the Advanced calling toggle in the Teams admin center or on your Teams phone device that is signed
into your Teams Shared Devices account.
Turning on advanced calling capabilities requires you to purchase hardware models that can support
all required capabilities.
1. Turn on Advanced calling in Teams admin center
2. Sign into the Teams admin center with a Microsoft 365 admin account.
3. From the left-side menu, navigate to Teams devices > Phones > and select the Configuration
profiles tab.
4. From the list, select the configuration profile assigned to your common area phone.
5. Under the Calling settings section, find the Advanced calling toggle.
6. Turn on the toggle.
7. At the bottom of the page, select the Save button.
Incorrect:
Not C: Calling policies
Use calling policies to enable private calls, using call forwarding, or simultaneous ring on common
area phones.
Note: A common area phone is typically placed in an area like a lobby or another area that is
available to many people to make a call: a reception area, lobby, or conference phone. Common area
phones are signed in with accounts tied to a Microsoft Teams Shared Devices license.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/set-up-common-area-phones
QUESTION 145
You have a Teams Phone deployment that uses Direct Routing and a legacy PBX.
You need to leverage the a PBX during outbound calls from scheduled Teams meeting.
What should you create?
A. an Audio Conferencing policy

B. an Audio Conferencing routing policy
C. a meeting broadcast policy
Answer: B
Explanation:
Enable the routing of Teams meeting dial-out calls through Direct Routing
Teams meeting dial-out calls are initiated from within a meeting in your organization to PSTN
numbers, including call-me-at calls and calls to bring new participants to a meeting.
To enable Teams meeting dial-out routing through Direct Routing to on-network users, you need to
create and assign an Audio Conferencing routing policy called
"OnlineAudioConferencingRoutingPolicy".
Note:
Direct Routing lets you connect a supported, customer-provided Session Border Controller (SBC) to
Phone System. With this capability, you can configure on-premises Public Switched Telephone
Network (PSTN) connectivity with Microsoft Teams client, as shown in the following diagram:
Reference:
https://learn.microsoft.com/en-us/microsoftteams/audio-conferencing-on-network
https://learn.microsoft.com/en-us/microsoftteams/direct-routing-plan
QUESTION 146
You have a Teams Phone deployment that contains a branch office.
You need to restrict toll bypass for a user based on the office in which the user is working during an
inbound or outbound PSTN call.
A. a voice routing policy

B. Local Media Optimization
C. Location-Based Routing
D. dial plans
E. a calling policy
Answer: E
Explanation:
Calling policies in Teams
In Microsoft Teams, calling policies control which calling and call forwarding features are available to
users. Calling policies determine whether a user can make private calls, use call forwarding or
simultaneous ringing to other users or external phone numbers, route calls to voicemail, send calls to
call groups, use delegation for inbound and outbound calls, and so on.
You can use the global (Org-wide default) policy that's created automatically or create and assign
custom policies.
Calling policies include:
* Prevent toll bypass and send calls through the PSTN
Turning on this setting sends calls through the Public Switched Telephone Network (PSTN) and incur
charges rather than sending them through the network and bypassing the tolls. This setting is off by
default.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/teams-calling-policy
QUESTION 147
HOTSPOT
You use Microsoft Teams live events.
You configure a live events policy as shown in the following exhibit.
Answer:
Explanation:
Box 1: only employees
In the exhibit we see: Who can join scheduled live events: Everyone in the organization
Box 2: subtitles in different languages
We see: Transcription for attendees: On
Reference:
https://learn.microsoft.com/en-us/microsoftteams/teams-live-events/plan-for-teams-live-events
QUESTION 148
DRAG DROP
Your company plans hosts a Microsoft Teams live event for a specific group of people.
As part of the initial setup, you need to assign roles to event group members. The members must
perform the following tasks:
Invite attendees
Moderate Q&A
Start and stop the live event
What is the least privileged role that can perform each task? To answer drag the appropriate roles to
the correct tasks. Each role may be used once, more than once, or not at all. You may need to drag
Answer:
Explanation:
Box 1: Organizer
Invite attendees
Live Event Roles and Responsibilities
Event organizers can invite others to the event and grant them one of two roles: Producer or
Presenter. Both roles have different access and responsibilities for the Live Event. You can have
multiple producers and presenters (up to 250, though only the last 10 who have spoken will appear
in the producer view list).
Box 2: Presenter
Moderate Q&A
Presenter Capabilities
Please see Microsofts documentation for additional details on presenter capabilities.
Share video, your screen, or other content that the producer can then send to the Live Event
Sharing of computer audio in a Live Event is current only support on the Windows client of MS
Teams.
Mute other presenters
Chat with other producers and presenters
Moderate Q&A
Manage the event recording and reports
Box 3: Producer
Start and stop the live event
Producers
Producers have access and control over nearly all settings and details for an event. However,
especially in larger Live Events, a producer tends to have the more supportive role of managing
which video feeds, shared screens, or other content is presented in the event.
Consider limiting the number of producers for your event. Not only is the producer interface more
complex than the presenters, but having more producers than needed can make coordination more
difficult.
Producer Capabilities
Please see Microsofts documentation for additional details on producer capabilities.
Select video feeds or other content shared by presenters or producers and send them to the event
Mute presenters or producers individually or collectively
Chat with other producers and presenters
Start and end the Live Event
Moderate Q&A
Manage the event recording and reports
Reference:
https://www.uvm.edu/it/kb/article/teams-live-events/
QUESTION 149
You need to configure users to include a toll free phone number as part of their meeting invites.
Which type of policy should you configure?
A. voice routing
B. audio conferencing
C. customization
D. meeting
Answer: B
Explanation:
Initial assignment of phone numbers that are included in the meeting invites for users
The phone numbers included in the meeting invites of users enabled for Audio Conferencing are
defined in the TeamsAudioConferencingPolicy that's assigned to users. When a
TeamsAudioConferencingPolicy is assigned to a user, all toll and toll-free phone numbers added in
the policy are included in meeting invites for users who have that policy. If a user is assigned a
TeamsAudioConferencingPolicy and there aren't any toll or toll-free phone numbers added to the
policy, then in that case the phone numbers that appear in the meeting invites of these users are
defined by the default conferencing toll phone number and the default conferencing toll-free phone
number in each individual user's settings.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/set-the-phone-numbers-included-on-invites-inteams
QUESTION 150
Your company has an office in Atlanta.
The company has a Microsoft Teams Phone deployment that contains a toll-free phone number.
You notice that the Atlanta office has significantly high toll-free dial-in usage for meetings.
You need to disable the toll-free number for meetings organized by users in the Atlanta office.
Which type of policy should you configure from the Microsoft Teams admin center?
A. meeting
B. calling
C. audio conferencing
D. voice routing
Answer: C
Explanation:
Disabling toll-free numbers for specific users
1. From the Microsoft Teams admin center:
2. In the left navigation, click Users, and then select the user from the list of available users.
3. Next to Audio Conferencing, click Edit.
4. Set Include toll-free numbers in meeting requests from this user to Off.
5. Click Save.
Reference:
https://learn.microsoft.com/en-us/skypeforbusiness/audio-conferencing-in-office-365/disabling-tollfree-
numbers-for-specific-users
QUESTION 151
Your company has a Microsoft 365 E5 subscription that uses Microsoft Teams.
The company has a department named HR.
You need to ensure that when a user in the HR department creates a highly confidential meeting, a
watermark is applied to the recording.
A. Assign a meeting policy for the HR department users.

B. Assign a Microsoft Teams Premium license to the HR department users.
C. Assign a customization policy for the HR department users.
D. Assign an Azure Information Protection Premium P2 license to the HR department users.
E. Assign a meeting template policy for the HR department users.
F. Assign an Azure Active Directory Premium P2 license to the HR department users.
Answer: AB
Explanation:
Watermark requires a Teams Premium license and it is enabled in a Meeting Policy:
https://learn.microsoft.com/en-US/microsoftteams/settings-policiesreference?
WT.mc_id=TeamsAdminCenterCSH#watermark
QUESTION 152
You need to ensure that users can schedule meetings that have the following:
Presenter bios
Attendee registration
Registration management
Which two types of policies should you configure? Each correct answer presents cart of the solution.
A. agg permission policy

B. meeting policy
C. live events policy
D. meeting template policy
E. teams events policy
F. customization policy
Answer: B, C
Explanation:
B: Turn meeting registration on or off
Follow these steps in the Teams admin center to turn meeting registration on or off:
1. Open the Teams admin center.
2. Select Meetings from the navigation pane.
3. Under Meetings, select Meeting Policies.
4. Either select an existing policy or create a new one.
5. Within your chosen policy, navigate to the Meeting scheduling section.
6. Turn Meeting Registration setting On or Off.
7. Select Save
C: Live events policies are used to control who in your organization can hold live events and the
features that are available in the events they create. You can use the default policy or create one or
more custom live events policies. After you create a custom policy, assign it to a user or groups of
users in your organization.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/set-up-meeting-registration
https://learn.microsoft.com/en-us/microsoftteams/teams-live-events/set-up-for-teams-live-events
QUESTION 153
period.
Solution: From Teams Devices in the Microsoft Teams admin center, you select Phones select the
Configuration profiles tab, select the Standard Phone Policy, and select Assigned devices.
A. Yes
B. No
Answer: B
Explanation:
QUESTION 154
period.
Solution: From Teams Devices in the Microsoft Teams admin center, you locate each affected phone
and review the settings on the Details tab.
A. Yes
B. No
Answer: B
Explanation:
QUESTION 155
Teams.
during calls.
Solution: You run New-CsTeamsMeetingPolicy and set the -IPVideoMode parameter to DISABLED.
A. Yes
B. No
Answer: B
Explanation:
Instead run New-CsTeamsNetworkRoamingPolicy and set the -AllowIPVideo parameter to $False.
Note: The New-CsTeamsNetworkRoamingPolicy cmdlet allows IT Admins to create policies for
Network Roaming and Bandwidth Control experiences in Microsoft Teams.
The TeamsNetworkRoamingPolicy cmdlets enable administrators to provide specific settings from
the TeamsMeetingPolicy to be rendered dynamically based upon the location of the Teams client.
The TeamsNetworkRoamingPolicy cannot be granted to a user but instead can be assigned to a
network site. The settings from the TeamsMeetingPolicy included are AllowIPVideo and
MediaBitRateKb. When a Teams client is connected to a network site where a CsTeamRoamingPolicy
is assigned, these two settings from the TeamsRoamingPolicy will be used instead of the settings
from the TeamsMeetingPolicy.
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csteamsnetworkroamingpolicy
QUESTION 156
HOTSPOT
You have a Microsoft Teams Phone deployment that contains a user named User1.
A company policy states that all users must have voicemail configured so that callers can record a
message or be transferred to reception.
You need to verify the voicemail configuration of User1 to ensure that it meets the requirements of
the company policy.
How should you complete the command? To answer select the appropriate options in the answer
area.
Answer:
Explanation:
Box 1: Get-CsUserCallingSettings
The Get-CsUserCallingSettings cmdlet will show the call forwarding, simultaneous ringing, call group
and delegation settings for a user.
This cmdlet shows the call forwarding, simultaneous ringing, call group and delegation settings for a
user. It will also show any call groups the user is a member of and if someone else has added the user
as a delegate.
Box 2: ForwardingTarget
Example.
This example shows that [email protected] has simultaneous ringing set (IsForwardingEnabled
and ForwardingType) to [email protected] (ForwardingTarget and ForwardingTargetType) and if
the call has not been answered (IsUnansweredEnabled) within 20 seconds (UnansweredDelay) the
call is routed to voicemail (UnansweredTargetType).
Get-CsUserCallingSettings -Identity [email protected]
SipUri : sip:[email protected]
IsForwardingEnabled : True
ForwardingType : Simultaneous
ForwardingTarget : sip:[email protected]
ForwardingTargetType : SingleTarget
IsUnansweredEnabled : True
UnansweredTarget :
UnansweredTargetType : Voicemail
UnansweredDelay : 00:00:20
Delegates :
Delegators :
CallGroupOrder : InOrder
CallGroupTargets : {}
GroupMembershipDetails :
GroupNotificationOverride :
Incorrect:
* Not Get-CSOnlineVoicemailPolicy.
Use the Get-CsOnlineVoicemailPolicy cmdlet to get a list of all pre-configured policy instances related
to Cloud Voicemail service.
This cmdlet retrieves information about one or more voicemail policies that have been configured for
use in your organization. Voicemail policies are used by the organization to manage Voicemailrelated
features such as transcription.
Reference:
https://docs.microsoft.com/en-us/powershell/module/teams/get-csusercallingsettings
QUESTION 157
HOTSPOT
You have a Teams Phone deployment that contains a Session Border Controller (SBC) named SBC1You deploy a second SBC named SBC2 that is configured as
shown in the following exhibit.
You discover that SBC2 fails to receive SIP Options packets from Microsoft SIP gateways and you
notice that calls take a long time to connect.
Answer:
Explanation:
Box 1: SBC2 is disabled
SBC Settings: Enabled Off
Box 2: the calls fail over to SBC1
QUESTION 158
HOTSPOT
You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190
if the calls are NOT answered within 20 seconds.
answer area.
Answer:
Explanation:
Box 1: Grant-CsDialoutPolicy
Least bad option perhaps, but it does not seem to be a good answer.
* Grant-CsDialoutPolicy
Use the Grant-CsDialoutPolicy cmdlet to assign the tenant global, a group of users, or a per-user
outbound calling restriction policy to one or more users.
Syntax
Grant-CsDialoutPolicy
[[-PolicyName] <string>]
[-PassThru]
[-WhatIf]
[-Confirm]
Note: Set-CsUserCallingSettings would be a good answer, but it is not an option.
This cmdlet will set the call forwarding, simultaneous ringing and call group settings for the specified
user.
-UnansweredTargetType
The unanswered target type. Supported values are Voicemail, SingleTarget, MyDelegates and Group.
SingleTarget is used when forwarding the unanswered call to another user or phone number.
MyDelegates is used when forwarding the unanswered call to the users's delegates. Group is used
when forwarding the unanswered call to the specified user's call group.
Box 2: -UnansweredTargetType
Incorrect:
* Grant-CsIPPhonePolicy, Skype for Business Server 2019
Use the Grant-CsIPPhonePolicy cmdlet to assign an Internet Protocol (IP) phone policy to a user or a
group of users. IP phone policies determine the features of Microsoft Teams, Skype for Business
Online, or Skype for Business Server 2019 that are available to users. For example, you might enable
the Better Together Over Ethernet feature for some users while disabling it for others.
Syntax
Grant-CsIPPhonePolicy, Skype for Business Server 2019
[[-Identity] <UserIdParameter>]
[-PolicyName] <String>
[-Tenant <Guid>]
[-DomainController <Fqdn>]
[-PassThru]
[-WhatIf]
[-Confirm]
* Grant-CsOnlineVoiceRoutingPolicy
Assigns a per-user online voice routing policy to one user, a group of users, or sets the Global policy
instance. Online voice routing policies manage online PSTN usages for Phone System users.
Syntax
Grant-CsOnlineVoiceRoutingPolicy
[[-PolicyName] <string>]
[-PassThru]
[-WhatIf]
[-Confirm]
* Set-CsOnlineAudioConferencingRoutingPolicy
Reference:
https://learn.microsoft.com/en-us/powershell/module/teams/set-csusercallingsettings
https://learn.microsoft.com/en-us/powershell/module/skype/grant-csonlinevoiceroutingpolicy
QUESTION 159
Teams.
during calls.
Solution: You run New-CsTeamsMeetingPolicy and set the -AllowIPVideo parameter to $False.
A. Yes
B. No
Answer: B
Explanation:
Note: The CsTeamsMeetingPolicy cmdlets enable administrators to control the type of meetings that
users can create or the features that they can access while in a meeting.
The -AllowIPVideo parameter determines whether video is enabled in a user's meetings or calls. Set
this to TRUE to allow the user to share their video. Set this to FALSE to prohibit the user from sharing
their video.
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csteamsmeetingpolicy
QUESTION 160
period.
Solution: From Devices in the Microsoft Teams admin center, you select Phones, find the reported
phones, and review the Configuration profile column.
A. Yes
B. No
Answer: A
Explanation:
QUESTION 161
Teams.
during calls.
Solution: You run New-CsTeamsMeetingPolicy and set the -MediaBitRateKb parameter to 1.
A. Yes
B. No
Answer: B
Explanation:
Note: The New-CsTeamsNetworkRoamingPolicy cmdlet allows IT Admins to create policies for
Network Roaming and Bandwidth Control experiences in Microsoft Teams.
The TeamsNetworkRoamingPolicy cmdlets enable administrators to provide specific settings from
the TeamsMeetingPolicy to be rendered dynamically based upon the location of the Teams client.
The TeamsNetworkRoamingPolicy cannot be granted to a user but instead can be assigned to a
network site. The settings from the TeamsMeetingPolicy included are AllowIPVideo and
MediaBitRateKb. When a Teams client is connected to a network site where a CsTeamRoamingPolicy
is assigned, these two settings from the TeamsRoamingPolicy will be used instead of the settings
from the TeamsMeetingPolicy.
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csteamsnetworkroamingpolicy
QUESTION 162
HOTSPOT
You have routing rules for unassigned phone numbers as shown in the following exhibit.
You have unassigned numbers of +61370105005 and +61370105010.

Answer:
Explanation:
QUESTION 163
You have a Teams Phone deployment.
You need to enable external users to configure their emergency address manually in the Teams
client.
What should you do?
A. Enable Location-Based Routing.

B. Create a new emergency calling policy that has external location lookup mode enabled.
C. Create a new emergency call routing policy that has dynamic emergency calling configured.
D. From Networks & locations, add the external subnets of the users.
Answer: B
Explanation:
QUESTION 164
HOTSPOT
Your company has a Microsoft Teams Phone deployment and the following departments:
HR
Marketing
You need to configure Teams to meet the following requirements:
Only users in the HR department must have spam filtering enabled.
All outbound PSTN calls must replace the caller ID with the company's auto attendant number.
Only users in the marketing department must have Inbound calls can be routed to call groups
disabled.
What is the minimum number of caller ID policies and calling policies you should configure? To
answer, select the appropriate options in the answer area.
Answer:
Explanation:
QUESTION 165
HOTSPOT
You have a Microsoft Teams Phone deployment and a Session Border Controller (SBC) named
SBC1.contoso.com.
The SBC has SIP over TLS configured to use the default Microsoft port.
You need to implement Direct Routing from the SBC to Teams Phone.
the answer area.
Answer:
Explanation:
QUESTION 166
DRAG DROP
You have a Teams Phone deployment that uses Direct Routing.
You have two users named User1 and User2.
You need to move the assigned licenses and phone number of User1 to User2.
Answer:
Explanation:
QUESTION 167
You have a Teams Phone deployment that contains two sites named Sit1 and Site2. Each site has a
Session Border Controller (SBC).
You have a user named User1.
User1 relocates from Site1 to Site2 and is assigned a new phone number.
You need to change a policy assigned to User1 to ensure that the SBC at Site2 is used when the user
makes outbound calls.
What should you change?
A. the calling policy

B. the voice routing policy
C. the caller ID policy
D. the dial plan
Answer: B
Explanation:
QUESTION 168
You need to ensure that when a user dials an emergency number, the security desk receives a
notification to join the call.
Which type of policy should you configure?
A. messaging
B. emergency call routing
C. emergency calling
D. calling
Answer: C
Explanation:
QUESTION 169
HOTSPOT
You have a Teams Phone deployment that contains an office in Mumbai.
The Mumbai office has a new Session Border Controller (SBC) named SBC1 that uses Direct Routing.
Users must be able to use SBC1 only when they are at the Mumbai office.
How should you complete the commands? To answer, select the appropriate options in the answer
area.
Answer:
Explanation:
QUESTION 170
You have a Teams Phone deployment that contains offices in Brisbane and Melbourne. You deploy a
new Session Border Controller (SBQ named SBC2 to the Brisbane office. You need to ensure that
emergency calls from only the users in the Brisbane office use SBC2. Which two actions should you
perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth
one point.
A. Create a new emergency call routing policy.

B. Create a new dial plan.
C. Assign a dial plan to the Brisbane office users.
D. Create a new emergency calling policy.
E. Assign an emergency calling policy to the Brisbane office users.
F. Assign an emergency call routing policy to the Brisbane office users.
Answer: A, E
Explanation:
QUESTION 171
HOTSPOT
You have a Microsoft Teams Phone deployment that uses auto attendants. Holiday call settings are
configured as shown in the following table.
The Emergency settings are configured as shown in the Emergency exhibit. (Click the Emergency
tab.)
The End of Year Holidays settings are configured as shown in the Holiday exhibit. (Click the Holiday
tab.)
The Outage Notification settings are configured as shown in the Outage exhibit. (Click the Outage
tab.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Answer:
Explanation:
QUESTION 172
You have a Microsoft Teams Phone deployment that uses Teams Calling Plans. Direct Routing, and
Operator Connect services. You need to enable PSTN services for 100 new users. The solution must
minimize administrative effort.
Which cmdlet should you run?
A. Set-CsOnlineVoiceUser
B. Set-CsUscr
C. Set-CsIPPhonePolicy
D. Set-CsPhoneNumberAssignment
Answer: A
Explanation:
QUESTION 173
HOTSPOT
You have a Microsoft 365 E5 subscription.
You need to compare the Microsoft 365 E5 subscription with a Microsoft Teams Premium license.
Which feature is included in Microsoft 365 E5, and which feature is exclusive with Teams Premium?
To answer, select the appropriate options in the answer area.
Answer:
Explanation:
QUESTION 174
HOTSPOT
Your company has a branch office named Branch1 that has limited network bandwidth.
You need to limit the amount of data the Teams client utilizes when users are in Branch1.
area.
Answer:
Explanation:
QUESTION 175
HOTSPOT
You have two groups that have meeting requirements as shown in the following table.
You need to recommend which type of meeting to use for the groups.
What should you recommend for each group? To answer, select the appropriate options in the
answer area.
Answer:
Explanation:
QUESTION 176
You have a Microsoft 365 subscription that uses Microsoft Teams and contains the groups shown in
the following table.
A user named User1 is a member of both Research and Marketing.

You have the meeting policies shown in the following table.
You have group policy assignments for the meeting policies as shown in the following table.
Which policies are assigned to User1?
A. Policy1 only
B. Policy2 only
C. Global (Org-wide default) only
D. Policy1 and Global (Org-wide default)
E. Policy2 and Global (Org-wide default)
Answer: D
Explanation:
QUESTION 177
HOTSPOT
You have two teams that have meeting room requirements as shown in the following table.
You need to recommend a meeting room solution for the teams.

What should you include in the recommendation for each team? To answer, select the appropriate
options in the answer area.
Answer:
Explanation:
QUESTION 178
You are deploying a Teams Rooms on Windows device.
You need to enable public preview lo lest newly released beta features.
What should you do?
A. Create a new Teams update policy.

B. Create and then modify an XML file named SkypeSettings.xml.
C. Create and then modify an XML file named TeamsSettings.xml.
D. Create a new Team template.
Answer: C
Explanation:
QUESTION 179
HOTSPOT
You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
You plan to deploy phones to a shared common area.
You need to ensure that users can temporarily sign in to each phone and automatically sign out
during inactivity.
the answer area.
Answer:
Explanation:
QUESTION 180
You are deploying a Microsoft Teams Rooms on Windows device.
You have a file named Wallpaper.jpg that contains a company-branded wallpaper graphic.
You need to ensure that the device displays the company-branded wallpaper.
A. Set the Teams Rooms theme to Custom.

B. Upload Wallpaper.jpg to the global (Org-wide default) customization policy.
C. Rename Wallpaper.jpg as Background.jpg.
D. Set the Teams Rooms theme to Default.
E. Upload Wallpaper.jpg to a folder on the device.
Answer: A, E
Explanation:
QUESTION 181
You have a new Microsoft Teams Rooms on Windows deployment.
You need to enable the automatic acceptance of proximity-based meeting invitations.
A. front row
B. a meeting policy
C. Bluetooth beaconing
D. coordinated meetings
E. a customization policy
Answer: B
Explanation:
QUESTION 182
You notice that users erroneously create a live event when attempting to create a meeting from the
Teams client calendar.
You need to disable live events for all users.
What should you modify from the Microsoft Teams admin center?
A. Live events settings

B. live events policies
C. meeting policies
D. customization policies
Answer: C
Explanation:
QUESTION 183
Your company has an office in Adelaide.
You acquire a new service number that has the local Adelaide area code.
You need to update the default conferencing toll number for only the users in the Adelaide office.
A. Configure a customization policy.

B. Assign the policy to the Adelaide office users.
C. Assign the number to a resource account.
D. Configure an audio conferencing policy.
E. Modify the Assigned phone number setting for each Adelaide office user.
F. Modify the global (Org-wide default} audio conferencing policy.
Answer: C, D
Explanation:
QUESTION 184
HOTSPOT
You have a Microsoft Teams deployment that includes Yammer for live events.
You have two Yammer communities named All Company and Human Resources.
The Yammer Enterprise network is configured as shown in the Network exhibit (Click the Network
tab.)
The Security settings are configured as shown in the Security Settings exhibit. (Click the Security
Settings tab.)
The Human Resources community settings are configured as shown in the Human Resources exhibit.
(Click the Human Resources tab.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Answer:
Explanation:
QUESTION 185
HOTSPOT
You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
You configure a meeting template as shown in the following exhibit.
Answer:
Explanation:
QUESTION 186
DRAG DROP
Your company has a Microsoft Teams deployment.
You need to configure meetings to meet the following requirements:
The company logo must be added to meeting invites.
Users must be prevented from selecting the webinar meeting template when creating a new
meeting from the Teams client.
What should you configure to meet each requirement? To answer, drag the appropriate options to
the correct requirements. Each option may be used once, more than once, or not at all. You may
need to drag the split bar between panes or scroll to view content.
Answer:
Explanation:
QUESTION 187
Users currently provide a five-digit PIN number to dial in to a meeting.
You need to change the PIN length to require users to enter a seven-digit PIN number.
What should you configure from the Microsoft Teams admin center?
A. audio conferencing
B. meeting policies
C. conference bridges
D. customization policies
Answer: A
Explanation:
Explanation:
QUESTION 188
You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border
Controller (SBC).
A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to
make external calls.
A. The user has the incorrect Teams app setup policy applied.
B. The user has the incorrect voice routing policy applied.
C. The user is missing a validated emergency address.
D. Enterprise Voice is disabled for the user.
Explanation:
Answer: B
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-voice-routing-policies
QUESTION 189
A. The certificate does not match the FQDN on the SBC.

B. The firewall blocks inbound traffic on port 443 to the SBC.
C. Only TLS 1.0 is enabled on the SBC.
Explanation:
Answer: A
Reference:
QUESTION 190
You have Microsoft Teams Phone handsets.
You need to receive an alert when a handset of an executive goes offline.
What should you do in the Microsoft Team admin center?
A. Create a Teams app setup policy and assign the policy to all executives.
B. Create a configuration profile for IP phones.
C. Register the handsets by using remote provisioning.
D. Modify the device state rule.
Explanation:
Answer: D
Reference:
https://docs.microsoft.com/en-us/microsoftteams/alerts/device-health-status
QUESTION 191
Your company has a Microsoft Teams Phone deployment.
You plan to deploy auto attendants and call queues.
The support desk requires that its auto attendant be able to forward calls after hours to local mobile
phone numbers.
You need to identify which licenses to assign to auto-attendant. The solution must minimize costs.
Which two licenses should you identify? Each correct answer presents part of the solution.
A. Microsoft 365 Phone System

B. Microsoft 365 Domestic Calling Plan
C. Microsoft 365 Phone System - Virtual User
D. Office 365 E3
E. Microsoft 365 E5
F. Microsoft 365 Domestic and International Calling Plan
QUESTION 192
place and receive PSTN calls.
You need to create a new user policy to provide four-digit extension dialing for users to call analog
endpoints that connect to the Session Border Controller (SBC).
A. Create a trunk translation rule.

B. Create an IP phone policy.
C. Assign a dial plan to the users.
D. Assign an IP phone policy to the users.
E. Create a voice normalization rule.
F. Create a tenant dial plan.
Answer: CEF
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/what-are-dial-plans

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Product Questions: 187

A. Teams Calling Plans

A. Create a trusted application endpoint for Teams.

New Topic: Topic 2, Contoso Case Study 2

To start the case study

Microsoft Office 365

A. Register an application in Azure Active Directory (Azure AD).

A. Purchase Communications Credits.

A. Microsoft 365 network connectivity test tool

A. dynamic emergency calling

A. highly available Session Border Controllers (SBCs)

A. Define a voice route.

A. 132.245.0.0 and 40.104.0.0

A. Microsoft-certified 3PIP handsets

A. Download device logs.

A. the SIP Tester client script

A. From the Microsoft Call Quality Dashboard, upload tenant data.

What is a possible cause of the issue?

A. The firewall blocks traffic on pan 5067

A. Office 365 E3 and Office 365 E5

A. Microsoft 365 Audio Conferencing

You have a Microsoft 365 group named Help Desk.

A. Assign Policy2 to all users.

A. Get a Dedicated conference bridge (Toll) number.

A. a dial plan normalization rule

You need to resolve the issues.

A. Migrate all users directly from Lync Server 2013 to Teams.

A. the Conference bridges node under Meetings

A. Run the New-CsOnlineVoiceRoutingPolicy cmdlet.

A. Assign a dial plan to User1.

A. an emergency calling policy

A. Add the user as a member of a call queue.

A. a physical Session Border Controller (SBC)

A. call queues in Microsoft Teams

A. Microsoft Teams Rooms on Android

A. Run the CQD User Feedback (Rate My Call) Report.

What is a possible cause of the issue?

A. The SSL certificate of the SBC is incorrect.

What is a possible cause of the issue?

A. The certificate does not match the FQDN on the SBC.

A. Microsoft 365 Phone System

A. Create a trunk translation rule.

A. the Caller ID policies node under Voice

What is a possible cause of the issue?

A. The firewall blocks outbound traffic on port 443 to Microsoft Teams.

A. Microsoft 36S Domestic and International Calling Plan

What is a possible cause of the issue?

A. Location-Based Routing is enabled for the SBC

You need to assign. The number -1-234-555-5334 to an auto attendant.

A. Get an auto attendant toll number.

A. Assign a Microsoft Teams Phone Standard license to User1.

A. 52.112.0.0 and 52.120.0.0

A. Endpoint Reports in Microsoft Call Quality Dashboard

A. The online PSTN gateway is disabled.

A. the voicemail transfer target settings

A. Run New-CsTeamsEmergencyCallingPolicy -Identity Vancouver.

A. Create and assign a Teams IP phone policy

Note: Microsoft Teams Rooms licenses