YourBTbill 13092023

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Bill date Account number Bill reference Page

13 Oct 2023 GB 2769 0832 M007 EN 1 of 3

Hello Mr. Patrick


Mr. Murphy Patrick
32 Portland Street Here's your bill for September. We also wanted to let
Clifton you know that we've updated our privacy policy, visit
Bristol
BS8 4JB
bt.com/privacy-policy to read it.

Your last bill:


£103.56 immediately

X No payments were made


£
130.55 £35.02 New charges
Due 20 Oct

£35.02
Broadband Package

> Your regular charges are £35.02

see page 3 for details


Bill date Account number Bill reference Page
13 Oct 2023 GB 2769 0832 M007 EN 2 of 3

How to get in touch Everything OK?


(You'll need this reference: GB 2769 0832)
If not, and we haven't been able to sort out your complaint by eight
Manage your account bt.com/mybt 0800 44 33 11 weeks of you making it, you can contact the 'Ombudsman Services:
View, download & print bills • Make payments • Manage Direct Debit Communications'. They provide free and independent advice on
• Check what you're using • Track orders dispute resolution. You can contact them on 0330 440 1614,
or at www.ombudsman-services.org/complain-now.
Chat to us bt.com/contactus Our Customer Complaints Code can be seen at bt.com/complaintscode
It's a quick and easy way to answer any questions you might have. or call 0330 1234 150.

Faults and technical help bt.com/help 0330 1234 150


Ways to pay
Latest deals and anything else? 0330 1234 150 Direct Debit: To help with your monthly budget you can pick the
Landline, TV & broadband bt.com/packages date of your Direct Debit. Sign up at bt.com/payments or call us
Mobile bt.com/mobile on 0800 44 33 11.
My BT app: You can pay on the My BT app too. Download it in the
Accessible numbers bt.com/contactus 0330 1234 150
App Store or on Google Play. Or text 'My BT' to 81192.
If you use the Relay UK app or a textphone, please dial 18001 before
Debit/Credit card: Pay with your card online at bt.com/payments
the number you want e.g. 18001 0330 1234 150. More information
or call us on 0800 44 33 11.
is available at www.relayuk.bt.com
Cheque: It's payable to: British Telecommunications plc.
Need to change your format? Please write your account number on the back. And send to
Receive your bills and other important information in large print, BT plc, PO Box 334, SHEFFIELD S98 1BT along with the completed
braille or audio CD payment slip.
We can't accept post-dated cheques and don't send cash by post.
bt.com/waystogetyourbill 0330 1234 150 Cash: Pay at any PayPoint outlet with a card or payment slip. Keep the
receipt for your records.
Need to write to us?
Faster payments via your bank: Please use your account number as a
Our address is: BT plc, PO Box 334, SHEFFIELD S98 1BT reference: GB 2769 0832. And send to Barclays account 00375853,
Please include your account number, day and evening contact number, sort code: 20-00-00.
name and address.
British Telecommunications plc (registered in England no. 1800000)
Registered Office: 1 Braham Street, London, E1 8EE.
Calls to 0330 1234 150 are free when calling from the BT network,
calls from other networks may be charged

Your account number:


GB27690832

Signature: Total due:


Cashier's stamp and initials

Date:
£130.55
8944 0102 2769 0832 0071 3008

Bank details
Barclays PLC
No. cheques Fee 25-56-71 Automated Bulk Credit Clearing
BT 00-00

Please do not fold, pin or staple this slip; or write below this line.

03 GB 27690832 M007 EN 103.56

<3GB27690832M007< 255671+< 73 X
Bill date Account number Bill reference Page
13 Oct 2023 GB 2769 0832 M007 EN 3 of 3

What happened since your last bill


Your last bill £103.56

Overdue balance - due immediately £130.55

Your services How we worked out your bill


1 Broadband Package £35.02

Your regular charges 13 Sep - 12 Oct

Broadband Package: £40.02/month £35.02


Includes discount of £8.00/month for Special offer discount

Your total £130.55


(Including applicable taxes)

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