Tc52x Tc57x Android 10 PRG en

TC52x, TC57x,
TC52x-HC
Touch Computer
Product Reference
Guide
for Android™ 10
MN-003871-04EN Rev. A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All
other trademarks are the property of their respective owners. ©2020 Zebra Technologies Corporation and/or
its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
zebra.com/copyright.
WARRANTY: For complete warranty information, go to zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to zebra.com/eula.
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Revision History
Changes to the original guide are listed below:
Change Date Description

-01EN Rev A 7/2020 Initial release.
-02EN Rev A 9/2020 Add TC57x information.
-03EN Rev. A 11/2020 Add TC52x-HC information.
-04EN Rev. A 7/2021 Update hard reset key combination on page 205. Update GMS
Restricted section on page 187.
2
Table of Contents
Terms of Use................................................................................................................... 2
Revision History .............................................................................................................. 2
About This Guide.............................................................................................................................. 13

Configurations ............................................................................................................... 13
Notational Conventions ................................................................................................. 14
Icon Conventions .......................................................................................................... 14
Service Information ....................................................................................................... 15
Determining Software Versions..................................................................................... 15
Determining the Serial Number..................................................................................... 15
Getting Started.................................................................................................................................. 17
Introduction ................................................................................................................... 17
Unpacking ..................................................................................................................... 17
Features ........................................................................................................................ 18
Setting Up the Device ................................................................................................... 20
Installing the SIM Card ........................................................................................... 21
Installing a microSD Card ....................................................................................... 23
Installing the Battery ............................................................................................... 24
Charging the Battery............................................................................................... 25
Charging Indicators ................................................................................................ 26
Replacing the TC52x/TC57x Battery............................................................................. 26
Replacing the TC52x-HC Battery.................................................................................. 27
Replacing the microSD Card......................................................................................... 28
Replacing the SIM Card ......................................................................................... 29
Using the Device............................................................................................................................... 32

Home Screen ................................................................................................................ 32
Setting Home Screen Rotation ............................................................................... 33
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Table of Contents
Status Bar ............................................................................................................... 33

Notification Icons.............................................................................................. 34
Status Icons ..................................................................................................... 35
Managing Notifications ........................................................................................... 35
Opening the Quick Access Panel ........................................................................... 36
Quick Access Panel Icons................................................................................ 37
Editing Icons on the Quick Settings Bar ................................................................. 38
Battery Management..................................................................................................... 38
Checking Battery Status ......................................................................................... 38
Monitoring Battery Usage ....................................................................................... 38
Low Battery Notification.......................................................................................... 39
Interactive Sensor Technology...................................................................................... 39
Waking the Device ........................................................................................................ 39
USB Communication..................................................................................................... 40
Transferring Files.................................................................................................... 40
Transferring Photos ................................................................................................ 40
Disconnect from the Host Computer ...................................................................... 41
Settings.............................................................................................................................................. 42
Accessing Settings........................................................................................................ 42
Display Settings ............................................................................................................ 42
Setting the Screen Brightness Manually................................................................. 42
Setting the Screen Brightness Automatically.......................................................... 42
Setting Night Light .................................................................................................. 42
Setting Screen Rotation.......................................................................................... 43
Setting Screen Timeout .......................................................................................... 43
Lock Screen Display ............................................................................................... 43
Setting Font Size .................................................................................................... 44
Notification LED Brightness Level .......................................................................... 44
Touch Panel Mode ................................................................................................. 44
Setting the Date and Time ............................................................................................ 45
General Sound Setting.................................................................................................. 45
Sound Options ........................................................................................................ 45
Setting Wake-Up Sources............................................................................................. 46
Remapping a Button ..................................................................................................... 47
Remappable Keys......................................................................................................... 47
Alert Button ................................................................................................................... 48
Configuring the Alert Button ................................................................................... 48
Alert Accessibility Service....................................................................................... 48
Using an Alert Button.............................................................................................. 48
Keyboards ..................................................................................................................... 48
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Table of Contents
Keyboard Configuration.......................................................................................... 49
Enabling Keyboards ......................................................................................... 49
Switching Between Keyboards......................................................................... 49
Using the Android and Gboard Keyboards............................................................. 49
Edit Text ........................................................................................................... 49
Entering Numbers, Symbols, and Special Characters ..................................... 49
Using the Enterprise Keyboard............................................................................... 49
Numeric Tab..................................................................................................... 50
Alpha Tab......................................................................................................... 50
Additional Character Tab ................................................................................. 50
Scan Tab.......................................................................................................... 50
Language Usage........................................................................................................... 50
Changing the Language Setting ............................................................................. 50
Adding Words to the Dictionary .............................................................................. 50
Notifications................................................................................................................... 51
Setting App Notifications ........................................................................................ 51
Viewing Notification Settings for All Apps ........................................................ 51
Controlling Lock Screen Notifications .............................................................. 51
Blink Light......................................................................................................... 52
Applications ...................................................................................................................................... 53
Accessing Apps............................................................................................................. 56
Switching Between Recent Apps............................................................................ 56
Battery Manager............................................................................................................ 57
Opening Battery Manager ...................................................................................... 57
Battery Manager Information Tab ........................................................................... 57
Battery Manager Swap Tab .................................................................................... 58
Camera ......................................................................................................................... 60
Taking Photos......................................................................................................... 60
Recording Videos ................................................................................................... 61
Camera Settings..................................................................................................... 62
DataWedge Demonstration........................................................................................... 63
Scanner Selection .................................................................................................. 63
PTT Express Voice Client ............................................................................................. 64
PTT Express User Interface ................................................................................... 64
PTT Audible Indicators ........................................................................................... 65
PTT Notification Icons ............................................................................................ 65
Enabling PTT Communication................................................................................ 65
Selecting a Talk Group ........................................................................................... 66
PTT Communication ............................................................................................... 66
Creating a Group Call ...................................................................................... 66
Responding with a Private Response .............................................................. 67
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Table of Contents
Disabling PTT Communication ............................................................................... 67

RxLogger....................................................................................................................... 68
RxLogger Configuration.......................................................................................... 68
Configuration File ................................................................................................... 68
Enabling Logging .................................................................................................... 68
Disabling Logging ................................................................................................... 68
Extracting Log Files ................................................................................................ 68
Backing Up ............................................................................................................. 68
RxLogger Utility ...................................................................................................... 69
Initiating the Main Chat Head........................................................................... 69
Removing the Main Chat Head ........................................................................ 69
Viewing Logs.................................................................................................... 69
Removing a Sub Chat Head Icon..................................................................... 69
Backing Up In Overlay View............................................................................. 69
Sound Recorder ............................................................................................................ 69
Wireless ............................................................................................................................................. 71
Wireless Wide Area Networks....................................................................................... 71
Sharing the Mobile Data Connection...................................................................... 71
Enabling USB Tethering................................................................................... 71
Enabling Bluetooth Tethering........................................................................... 72
Enabling Wi-Fi Hotspot .................................................................................... 72
Configuring the Wi-Fi Hotspot .......................................................................... 72
Data Usage............................................................................................................. 73
Setting Data Usage Warning............................................................................ 73
Setting Data Limit............................................................................................. 73
Cellular Network Settings ....................................................................................... 74
Data When Roaming........................................................................................ 74
Setting Preferred Network................................................................................ 74
Using Search for MicroCell .............................................................................. 74
Configuring the Access Point Name ................................................................ 74
Locking the SIM Card....................................................................................... 75
Wireless Local Area Networks ...................................................................................... 75
Connecting to a Wi-Fi Network ............................................................................... 76
Removing a Wi-Fi Network ..................................................................................... 76
WLAN Configuration ..................................................................................................... 76
Configuring a Secure Wi-Fi Network ...................................................................... 76
Manually Adding a Wi-Fi Network .......................................................................... 77
Configuring for a Proxy Server ............................................................................... 79
Configuring the Device to Use a Static IP Address ................................................ 79
Wi-Fi Preferences................................................................................................... 80
Additional Wi-Fi Settings ........................................................................................ 80
Wi-Fi Direct............................................................................................................. 80
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Table of Contents
Bluetooth ....................................................................................................................... 81
Adaptive Frequency Hopping ................................................................................. 81
Security................................................................................................................... 82
Bluetooth Profiles ................................................................................................... 82
Bluetooth Power States .......................................................................................... 83
Bluetooth Radio Power ........................................................................................... 83
Enabling Bluetooth ........................................................................................... 83
Disabling Bluetooth .......................................................................................... 83
Discovering Bluetooth Device(s) ............................................................................ 84
Changing the Bluetooth Name ............................................................................... 84
Connecting to a Bluetooth Device .......................................................................... 84
Selecting Profiles on the Bluetooth Device............................................................. 84
Unpairing a Bluetooth Device ................................................................................. 85
Cast............................................................................................................................... 85
Near Field Communications.......................................................................................... 85
Reading NFC Cards ............................................................................................... 86
Enterprise NFC Settings......................................................................................... 87
Data Capture ..................................................................................................................................... 88

Imaging ......................................................................................................................... 88
Digital Camera .............................................................................................................. 88
Linear Imager ................................................................................................................ 89
Operational Modes ................................................................................................. 89
RS507/RS507X Hands-Free Imager............................................................................. 90
RS5100 Ring Scanner .................................................................................................. 90
RS6000 Bluetooth Ring Scanner .................................................................................. 90
DS3678 Digital Scanner................................................................................................ 91
LI3678 Linear Scanner.................................................................................................. 91
DS2278 Digital Scanner................................................................................................ 92
DS8178 Scanner........................................................................................................... 92
Scanning Considerations .............................................................................................. 92
Scanning with Internal Imager....................................................................................... 93
Scanning with Internal Camera ..................................................................................... 95
Scanning with RS507/RS507X Hands-Free Imager ..................................................... 96
Scanning with RS6000 Bluetooth Ring Scanner........................................................... 97
Scanning with RS5100 Ring Scanner ........................................................................... 98
Scanning with the DS3678 Bluetooth Scanner ............................................................. 99
Scanning with LI3678 Linear Imager........................................................................... 100
Scanning with DS2278 Digital Scanner ...................................................................... 101
Scanning with DS8178 Digital Scanner ...................................................................... 102
Pairing the Bluetooth Ring Scanner ............................................................................ 103
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Table of Contents
Pairing Using Near Field Communication ................................................................... 103

Pairing in HID Mode Using Near Field Communication........................................ 104
Pairing Using Simple Serial Interface ................................................................... 105
Pairing Using Bluetooth Human Interface Device ................................................ 106
Pairing a Bluetooth Scanner ....................................................................................... 107
Pairing Using Simple Serial Interface ................................................................... 107
Pairing Using Bluetooth Human Interface Device ................................................ 107
DataWedge ................................................................................................................. 108
Enabling DataWedge............................................................................................ 108
Disabling DataWedge ........................................................................................... 108
Supported Decoders............................................................................................. 109
Calls ................................................................................................................................................. 112

Emergency Calling ...................................................................................................... 112
Audio Modes ............................................................................................................... 112
Bluetooth Headset....................................................................................................... 112
Wired Headset ............................................................................................................ 113
Adjusting Audio Volume .............................................................................................. 113
Making a Call Using the Dialer.................................................................................... 113
Accessing Dialing Options .................................................................................... 114
Making a Call Using Contacts ..................................................................................... 114
Using the Dialer .................................................................................................... 114
Using the Contacts App........................................................................................ 114
Making a Call Using Call History................................................................................. 114
Using the Call History List .................................................................................... 115
Making a Conference Call on GSM............................................................................. 115
Making a Call Using a Bluetooth Headset................................................................... 115
Answering Calls .......................................................................................................... 116
Call Settings ................................................................................................................ 116
Accessories..................................................................................................................................... 118
Battery Charging ......................................................................................................... 121
Main Battery Charging .......................................................................................... 121
Spare Battery Charging ........................................................................................ 121
Charging Temperature ......................................................................................... 122
1-Slot USB Charge Cradle .......................................................................................... 123
Setup .................................................................................................................... 124
Charging the Device ............................................................................................. 124
Inserting a Device with Rugged Boot into Cradle ................................................. 125
1-Slot Workstation Docking Cradle ............................................................................. 126
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Table of Contents
Setup .................................................................................................................... 128

Ethernet Setup...................................................................................................... 129
Scanner Setup...................................................................................................... 129
Security................................................................................................................. 129
Using the Workstation Cradle............................................................................... 130
Changing Monitor Resolution ............................................................................... 130
Inserting a TC5X with Rugged Boot into Cradle ......................................................... 130
2-Slot USB/Ethernet Cradle ........................................................................................ 132
Setup .................................................................................................................... 133
Ethernet Settings............................................................................................ 133
Configuring Ethernet Proxy Settings .............................................................. 133
Configuring Ethernet Static IP Address.......................................................... 134
4-Slot Charge Only Cradle with Battery Charger ........................................................ 138
Setup .................................................................................................................... 139
Inserting a TC5X with Rugged Boot into Cradle................................................... 140
Charging the Spare Battery .................................................................................. 140
5-Slot Charge Only Cradle .......................................................................................... 142
Setup .................................................................................................................... 143
Inserting a Device with Rugged Boot into Cradle ................................................. 144
5-Slot Ethernet Cradle................................................................................................. 145
Setup .................................................................................................................... 146
Daisy-chaining Ethernet Cradles .......................................................................... 146
Ethernet Settings .................................................................................................. 147
Configuring Ethernet Proxy Settings .............................................................. 147
Configuring Ethernet Static IP Address.......................................................... 148
Inserting a TC5X with Rugged Boot into Cradle................................................... 149
Establishing Ethernet Connection .................................................................. 149
LED Indicators ...................................................................................................... 150
4-Slot Battery Charger ................................................................................................ 151
Setup .................................................................................................................... 151
Single Charger Setup..................................................................................... 151
Two Charger Setup ........................................................................................ 152
Charging Spare Batteries ..................................................................................... 153
Rugged Boot ............................................................................................................... 155
Installation ............................................................................................................ 155
Installing Plastic Stylus ......................................................................................... 156
Charging with Cradles .......................................................................................... 157
Basic Hand Strap Kit ................................................................................................... 159
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Table of Contents
Installation ............................................................................................................ 159

Removal ............................................................................................................... 160
2.5 mm Audio Adapter ................................................................................................ 162
3.5 mm Audio Adapter ................................................................................................ 163
Rugged Charge/USB Cable ........................................................................................ 164
Connecting Rugged Charge/USB Cable to Device .............................................. 164
Connecting to TC5X with Rugged Boot ................................................................ 165
USB Communication ............................................................................................ 166
Disconnecting the Rugged Charge/USB Cable .................................................... 167
Trigger Handle ............................................................................................................ 168
Installing the Rugged Boot ................................................................................... 168
Installing the Optional Lanyard ............................................................................. 170
Inserting the Device into the Trigger Handle ........................................................ 171
Removing the Device from the Trigger Handle .................................................... 171
Power Supply .............................................................................................................. 173
5-Slot Cradle Rack Installation.................................................................................... 174
4-Slot Battery Chargers Rack Installation ................................................................... 177
Rack Mount Installation............................................................................................... 180
Wall Installation ........................................................................................................... 183
Bottom Tray Assembly ......................................................................................... 183
Bracket Wall Mounting.......................................................................................... 183
Application Deployment................................................................................................................. 185

Security ....................................................................................................................... 185
Secure Certificates...................................................................................................... 185
Installing a Secure Certificate ..................................................................................... 185
Configuring Credential Storage Settings .............................................................. 186
Development Tools ..................................................................................................... 186
Android Application Development ........................................................................ 186
Development Workstation .............................................................................. 186
Enabling Developer Options .......................................................................... 186
EMDK for Android................................................................................................. 187
StageNow ............................................................................................................. 187
GMS Restricted........................................................................................................... 187
ADB USB Setup .......................................................................................................... 187
Enabling USB Debugging..................................................................................... 187
Application Installation ................................................................................................ 188
Installing Applications Using the USB Connection ............................................... 188
Installing Applications Using the Android Debug Bridge ...................................... 189
Installing Applications Using a microSD Card ...................................................... 189
10
Table of Contents
Uninstalling an Application ................................................................................... 190

Performing a System Update ...................................................................................... 190
Downloading the System Update Package .......................................................... 191
Performing a System Update Using microSD Card.............................................. 191
Performing a System Update Using ADB ............................................................. 191
Verifying System Update Installation.................................................................... 192
Enterprise Reset ......................................................................................................... 192
Performing an Enterprise Reset From Device Settings ........................................ 192
Downloading the Enterprise Reset Package ........................................................ 193
Performing an Enterprise Reset Using microSD Card ......................................... 193
Performing an Enterprise Reset Using ADB......................................................... 193
Performing a Factory Reset ........................................................................................ 194
Downloading the Factory Reset Package ............................................................ 194
Performing a Factory Reset Using microSD Card ................................................ 194
Performing a Factory Reset Using ADB ............................................................... 195
Storage........................................................................................................................ 196
Random Access Memory ..................................................................................... 196
Viewing Memory............................................................................................. 196
Internal Storage .................................................................................................... 196
Viewing Internal Storage ................................................................................ 196
External Storage ................................................................................................... 196
Viewing External Storage............................................................................... 197
Formatting a microSD Card ........................................................................... 197
Formatting a microSD Card as Internal Memory............................................ 197
Enterprise Folder .................................................................................................. 197
Managing Apps ........................................................................................................... 197
App Details ........................................................................................................... 198
Managing Downloads.................................................................................................. 198
Maintenance and Troubleshooting ............................................................................................... 199

Introduction ................................................................................................................. 199
Maintaining the Device................................................................................................ 199
Display Best Practices ................................................................................................ 199
Image Retention ................................................................................................... 199
Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments
and Direct Sunlight...................................................................................................... 200
Battery Safety Guidelines ..................................................................................... 200
Cleaning Instructions................................................................................................... 201
Cleaning and Disinfecting Guidelines ................................................................... 201
Approved Cleaning and Disinfectant Agents ........................................................ 201
Approved Cleaning and Disinfectant Agents for TC52x-HC ................................. 202
Special Cleaning Notes ........................................................................................ 202
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Table of Contents
Cleaning Frequency ............................................................................................. 202

Cleaning the Device .................................................................................................... 202
Housing ................................................................................................................ 202
Display.................................................................................................................. 202
Camera and Exit Window ..................................................................................... 202
Battery Guide Slots............................................................................................... 202
Battery Connector and Locating Magnet Cleaning ............................................... 203
Cleaning Cradle Connectors ....................................................................................... 203
Troubleshooting .......................................................................................................... 205
Resetting the Device ............................................................................................ 205
Performing a Soft Reset................................................................................. 205
Performing a Hard Reset ............................................................................... 205
TC52x/TC57x ....................................................................................................... 205
1-Slot Charge Only Cradle ................................................................................... 208
1-Slot Workstation Docking Cradle....................................................................... 208
2-Slot USB/Ethernet Cradle.................................................................................. 209
4-Slot Charge Only Cradle with Battery Charger Troubleshooting....................... 210
5-Slot Charge Only Cradle Troubleshooting......................................................... 210
5-Slot Ethernet Cradle Troubleshooting ............................................................... 211
4-Slot Battery Charger Troubleshooting ............................................................... 211
Technical Specifications................................................................................................................ 213

Decode Distances ................................................................................................ 213
Interface Connector Pin-Outs ............................................................................... 214
1-Slot Charge Only Cradle Technical Specifications............................................ 215
1-Slot Workstation Docking Cradle Technical Specifications ............................... 215
2-Slot USB/Ethernet Cradle Technical Specifications .......................................... 216
4-Slot Charge Only Cradle with Battery Charger Technical Specifications .......... 216
5-Slot Charge Only Cradle Technical Specifications............................................ 217
5-Slot Ethernet Cradle Technical Specifications .................................................. 217
4-Slot Battery Charger Technical Specifications .................................................. 218
Trigger Handle Technical Specifications .............................................................. 218
Rugged Charge/USB Cable Technical Specifications.......................................... 219
12
About This Guide
This guide provides information about setting up and using the TC52x/TC57x touch computer. Some screens
shown in this guide may differ from the actual screens shown on the device.
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration Radios Display Memory Data Capture Operating System

Options
TC520K-1 WLAN: 802.11 5.0” Full 4 GB RAM / 2D imager Android-based,
a/b/g/n//ac/d/h/i/r/k/v3/w High 32 GB UFS (SE-4720) and Google ™ Mobile
WPAN: Bluetooth v5.0 Definition Flash integrated NFC Services (GMS) 10
Low Energy (1080 x
1920) LCD
TC520K-1 WLAN: 802.11 5.0” Full 4 GB RAM / 2D imager Android-based,
a/b/g/n//ac/d/h/i/r/k/v3/w High 32 GB UFS (SE-4720) and AOSP 10 (China
WPAN: Bluetooth v5.0 Definition Flash integrated NFC only)
Low Energy (1080 x
1920) LCD
TC57HO-1 WLAN: 802.11 5.0” Full 4 GB RAM / 2D imager Google ™ Mobile
a/b/g/n/ac/d/h/i/r/k/v3/w High 32 GB UFS (SE-4720) and Services (GMS)
WPAN: Bluetooth v5.0 Definition Flash integrated NFC 10.
Low Energy (1080 x
1920) LCD
WWAN: HSPA+/
LTE/CDMA
13
About This Guide
Table 1 Configurations (Continued)
Configuration Radios Display Memory Data Capture Operating System

Options
TC57HO-2 WLAN: 802.11 5.0” Full 4 GB RAM / 2D imager Android Open
a/b/g/n/ac/d/h/i/r/k/v3/w High 32 GB UFS (SE-4720) and Source Project
WPAN: Bluetooth v5.0 Definition Flash integrated NFC (AOSP) 10 (China
Low Energy (1080 x only).
1920) LCD
WWAN: HSPA+/
LTE
TC57JO-1 WLAN: 802.11 5.0” Full 4 GB RAM / 2D imager Google ™ Mobile
a/b/g/n/ac/d/h/i/r/k/v3/w High 32 GB UFS (SE-4720) and Services (GMS)
WPAN: Bluetooth v5.0 Definition Flash integrated NFC 10. (Turkey only).
Low Energy (1080 x
1920) LCD
WWAN: HSPA+/
LTE (Data only)
Notational Conventions
Notational conventions are used to highlight important information.
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not required to
complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
14
About This Guide
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support.
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
• IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing
and will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If
applicable, remove the SIM card and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Determining Software Versions

Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Battery information
• Emergency information
• SW components
• Legal information
• Model & hardware
• Android version
• Android security patch level
• Kernel version
• Build number
Determining the Serial Number

Before contacting Customer Support, determine the serial number of your device.
15
About This Guide
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone > Model & hardware > Serial number.
16
Getting Started
Introduction
This section provides information for getting the device up and running for the first time.
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:
• Touch computer
• >15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+ Lithium-ion battery
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Before using the device for the first time, remove the protective shipping film that covers the scan
window, display and camera window.
17
Getting Started
Features
NOTE: All features are available on both the TC52x (Standard) and TC52x-HC (Healthcare) configurations,
except where noted.
CAUTION: The 7-pin interface connector at the bottom of the device is not removable. Trying to remove the
connector will cause damage to the device and can void warranty.
Figure 1 Front View

6
5
4
3 7
2
1
13
12
10
11
Number Item Function

1 13 MP Front camera Takes photos and videos.
2 Receiver Use for audio playback in Handset mode.
3 Data capture LED Indicates data capture status.
4 Microphone Use for communications in Speakerphone mode.
5 Proximity sensor Determines proximity for turning off display when in handset mode.
6 Light sensor Determines ambient light for controlling display backlight intensity.
7 Charging/Notification LED Indicates battery charging status while charging and application
generated notifications.
8 Touch screen Displays all information needed to operate the device.
9 Speaker Provides audio output for video and music playback. Provides
audio in speakerphone mode.
10 Interface connector Provides USB host and client communications, audio and device
charging via cables and accessories.
Note 1: Pakistan, Qatar
18
Getting Started

11 Microphone Use for communications in Handset mode.
12 Scan button Initiates data capture (programmable).
13 Programmable button Typically used for PTT communications. Where regulatory
restrictions exist1, button is configurable for use with other
applications.
Note 1: Pakistan, Qatar
Figure 2 TC52x Rear View

2
13
3
4
12 5
11
10
9 6
8
7

1 Battery PowerPrecision+ Lithium-ion battery.
2 Basic hand strap mount Provides mounting point for Basic Hand Strap accessory.
3 Scan button Initiates data capture (programmable).
4 Battery release latches Press to remove the battery.
5 Volume up/down button Increase and decrease audio volume (programmable).
6 5 MP rear camera Takes photos and videos.
7 Camera flash Provides illumination for the camera.
8 Power button Turns the display on and off. Press and hold to reset the device,
power off or swap battery.
9 Microphone Use for noise cancellation.
10 Exit window Provides data capture using the imager.
11 NFC antenna Provides communication with other NFC-enabled devices.
12 Headset jack For audio output to headset.
13 Trigger handle mount Provide mounting support for the optional Trigger Handle.
19
Getting Started
Figure 3 TC52x-HC Rear View
11 2
3
4
5
10
9 6
8
7

1 Battery >15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+
Lithium-ion battery.
2 NFC Antenna Provides communication with other NFC-enabled devices.
3 Scan Button Initiates data capture (programmable).
4 Battery Release Latches Press to remove the battery.
5 Volume Up/Down Button Increase and decrease audio volume (programmable).
6 13 MP Rear Camera Takes photos and videos.
7 Camera Flash Provides illumination for the camera.
8 Power Button Turns the display on and off. Press and hold to reset the
device, power off or swap battery.
9 Microphone Use for noise cancellation.
10 Exit Window Provides data capture using the imager.
11 Red Alert Button Programmable button for use with applications.
Setting Up the Device

To start using the device for the first time:
1. Install a nano SIM card (TC57x only)
2. Install a micro secure digital (SD) card (optional).
3. Install hand strap (optional).
4. Install the battery.
5. Charge the device.
6. Power on the device.
20
Getting Started
Installing the SIM Card

NOTE: TC57x only.
NOTE: Only use a nano SIM card.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Remove access cover.
2. Slide the SIM card holder to the unlock position.
3. Lift the SIM card holder door.
4. Place the nano SIM card into the card holder with contacts facing down.
21
Getting Started
5. Close the SIM card holder door.
6. Slide to SIM card holder door to the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
22
Getting Started
7. Re-install the access door.
Installing a microSD Card

The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.
1. Lift the access door.
2. Slide the microSD card holder to the unlock position.
3. Lift the microSD card holder.
23
Getting Started
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
5. Close the microSD card holder and slide into the lock position.
6. Re-install the access door.
Installing the Battery

NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings,
stickers, etc., may compromise the intended performance of the device or accessories. Performance levels
such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature
resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery
well.
24
Getting Started
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery

Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the device, see Accessories for more information.
The battery charges from fully depleted to 90% in approximately 2.5 hours, and from fully depleted to 100% in
approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries
at room temperature with the device in sleep mode.
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately +37°C
(+98°F)) the device or accessory may for small periods of time alternately enable and disable battery charging
to keep the battery at acceptable temperatures. The device or accessory indicates when charging is disabled
due to abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
25
Getting Started
Charging Indicators
Table 2 Charging/Notification LED Charging Indicators

State LED Indication
Off Device is not charging. Device is not inserted correctly in the
cradle or connected to a power source. Charger/cradle is not
powered.
Slow Blinking Amber (1 blink Device is charging.
every 4 seconds)
Slow Blinking Red (1 blink every Device is charging but the battery is at end of useful life.
4 seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber (2 Charging error, for example:

blinks/second)
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Fast Blinking Red (2 Charging error but the battery is at end of useful life, for
blinks/second) example:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Replacing the TC52x/TC57x Battery

well.
CAUTION: Do not add or remove microSD card during battery replacement.
To replace the battery:

1. Press the Power button until the menu appears.
2. Touch Battery Swap.
3. Follow the on-screen instructions.
WARNING: Do not remove the battery until after the red LED completely turns off. Loss of data may result.
4. Wait for the red LED to completely turn off.

5. If hand strap is attached, remove hand strap.
26
Getting Started
6. Press the two battery latches in.
7. Lift the battery from the device.
CAUTION: Replace the battery within 75 seconds. After 75 seconds the device reboots and data may be lost.
8. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
9. Press the battery down until the battery release latches snap into place.
10. Replace the hand strap, if required.
11. Press the Power button to turn on the device.
Replacing the TC52x-HC Battery

The TC52x-HC device supports battery hot swap. The user can replace the battery by removing the battery
and replacing a new battery within 30 seconds maintaining Wi-Fi and memory. After 30 seconds, Wi-Fi
disconnects but the user still has another 60 seconds to replace the battery.
well.
CAUTION: Do not add or remove microSD card during battery replacement.
27
Getting Started
To replace the battery:

2. Lift the battery from the device. The display turns off.
CAUTION: Replace the battery within 30 seconds to maintain Wi-Fi connection.
3. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
5. The display turns on.
Replacing the microSD Card

well.
To replace the microSD card:
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
28
Getting Started

8. Remove microSD card from holder.

9. Insert the replacement microSD card.
10. Replace the access door.
14. Press and hold the Power button to turn on the device.
Replacing the SIM Card

NOTE: TC57x only.
well.
To replace the SIM card:
2. Touch Power off.
29
Getting Started
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
8. Slide the SIM card door to the unlock position.
9. Lift the SIM card holder door.
10. Remove the SIM card.

11. Place the new SIM card into the card holder with contacts facing down.
30
Getting Started
12. Close the SIM card holder.
13. Slide the SIM card holder door to the lock position.
16. Press the battery down until the battery release latch snaps into place.
31
Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons
are shown below for example only.
Home screen icons can be configured by the user and may look different than shown.
Figure 4 Home Screen

32
Using the Device
1 Status Bar Displays the time, status icons (right side), and notification icons (left side).
For more information see Notification Icons on page 34 and Managing
Notifications on page 35.
2 Widgets Launches stand-alone apps that run on the Home screen.
3 Shortcut Icons Opens apps installed on the device.
4 Folder Contains apps.
5 Back Displays the previous screen.
6 Home Displays the Home screen.
7 Recent Displays recently used applications.
Setting Home Screen Rotation

By default, the Home screen rotation is disabled.
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch Home settings.
3. Touch the Allow Home screen rotation switch.
4. Touch the Home button.
5. Rotate the device.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Figure 5 Notification and Status Icons
1 2
1 Notification Icons. See Notification Icons on page 34.

2 Status Icons. See Status Icons on page 35.
33
Using the Device
Notification Icons
Notification icons indicate app events and messages.
Table 3 Notification Icons

Icon Description
Main battery is low.
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. AOSP devices only.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
Audio is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Animated: the device is downloading data. Static: the download is complete.
Device is connected to or disconnected from a virtual private network (VPN).

Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Call is in progress.
The mailbox contains one or more voice message.
Call is on hold.
Call was missed.
Wired headset with a boom module is connected to the device.
Wired headset without a boom module is connected to the device.
PTT Express Voice client status. See the PTT Express PTT Notification Icons for a
complete list.
Indicates the RxLogger app is running.
Indicates the Bluetooth scanner is connected to the device.
Indicates the ring scanner is connected to the device in HID mode.
34
Using the Device
Status Icons
Status icons display system information for the device.
Table 4 Status Icons

Icon Description
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
All sounds, except media and alarms, are muted. Vibrate mode is active.
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network. Indicates the Wi-Fi version number.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When
a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons on
page 34 for a list of possible notification icons and their description.
• To view a list of all notifications, open the Notification panel by dragging the Status bar down from the
top of the screen.
Figure 6 Notification Panel
35
Using the Device
Quick Settings Bar
• To respond to a notification, open the Notification panel and then touch a notification. The Notification
panel closes and the corresponding app opens.
• To manage recent or frequently used notifications, open the Notification panel and then touch Manage
notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for
more notification options.
• To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based
notifications are removed. Ongoing notifications remain in the list.
• To close the Notification panel, swipe the Notification panel up.
Opening the Quick Access Panel

Use the Quick Access panel to access frequently used settings (for example, Airplane mode). To get to the
Quick Access Panel:
• If the device is locked, swipe down once.
• If the device is unlocked, swipe down once with two fingers, or twice with one finger.
• If the Notification panel is open, swipe down from the Quick Settings bar.
36
Using the Device
Figure 7 Quick Access Panel
NOTE: Not all icons are pictured. Icons may vary.
Quick Access Panel Icons

• Display brightness - Use the slider to decrease or increase the brightness of the screen.
• Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
• Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
• Battery saver - Turn Battery saver mode on or off. When Battery saver mode is on the performance of
the device is reduced to preserve battery power.
• Invert colors - Invert the display colors.
• Do not disturb - Control how and when to receive notifications.
• Mobile data - Turns cellular radio on or off. To open Mobile data settings, touch and hold (WWAN only).
• Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect
to Wi-Fi or Bluetooth.
• Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
• Flashlight - Turn flashlight on or off. Turn camera flash on or off.
• Location - Enable or disable locationing feature.
• Hotspot - Turn on to share the device’s mobile data connection with other devices.
• Data Saver - Turn on to prevent some apps from sending or receiving data in the background.
• Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to
turn on automatically from sunset to sunrise, or at other times.
• Screen Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast
screen to display a list of devices, then touch a device to begin casting.
37
Using the Device
• Dark Theme - Toggles dark theme on and off. Dark themes reduce the luminance emitted by the
screen, while meeting minimum color contrast ratios. It helps improve visual ergonomics by reducing
eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark
environments, while conserving battery power.
• Focus mode - Turn on to pause distracting apps. To open Focus mode settings, touch and hold.
• Bedtime mode - Turn grayscale on and off. Grayscale turns the screen black and white, reducing phone
distractions and improving battery life.
Editing Icons on the Quick Settings Bar

The first several setting tiles from the Quick Access panel become the Quick Settings bar.
Open the Quick Access panel and touch to edit, add, or remove settings tiles.
Battery Management
Observe the recommended battery optimization tips for your device.
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
NOTE: Before checking the battery charge level, remove the device from any AC power source (cradle or
cable).
Checking Battery Status

• Open Settings and touch About phone > Battery Information.
Or, swipe up from the bottom of the screen and touch to open the Battery Manager app. See
Battery Manager on page 57.
• Battery present status indicates if the battery is present.
• Battery level lists the battery charge (as a percentage of fully charged).
• Swipe down with two fingers from the status bar to open the quick access panel.
• Battery percentage is displayed next to the battery icon.
Monitoring Battery Usage

The Battery screen provides battery charge details and power management options to extend battery life.
1. Go to Settings.
2. Touch Battery.
Display battery information and power management options for a specific app.
1. Go to Settings.
2. Touch Apps & notifications.
38
Using the Device
3. Touch an app.
4. Touch Advanced > Battery.
Different apps display different information. Some apps include buttons that open screens with settings to
adjust power use. Use the DISABLE or FORCE STOP buttons to turn off apps that consume too much
power.
Low Battery Notification

When the battery charge level drops below 18%, the device displays a notice to connect the device to
power. The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power.
The user must charge the battery using one of the charging accessories.
When the battery charge drops below 4%, the device turns off. The user must charge the battery using one
of the charging accessories.
Interactive Sensor Technology

The device contains sensors that monitor movement, orientation and ambient light.
• Gyroscope - Measures angular rotational velocity to detect rotation of the device.
• Accelerometer - Measures the linear acceleration of movement to detect the orientation of the device.
• Digital Compass - The digital compass or magnetometer provides simple orientation in relation to the
Earth's magnetic field. As a result, the device always knows which way is North so it can auto rotate
digital maps depending on the physical orientation of the device.
• Light Sensor - Detects ambient light and adjusts the screen brightness.
• Proximity Sensor - Detects the presence of nearby objects without physical contact. The sensor detects
when the device close to your face during a call and turns off the screen, preventing unintentional
screen touches.
• Pressure Sensor - Detects pressure on the touch screen.
In order to take advantage of these sensors, applications use API commands. Refer to the Google Android
Sensor APIs for more information. For information on the Zebra Android EMDK, go to:
techdocs.zebra.com.
Waking the Device

The device goes into Suspend mode when you press the Power button or after a period of inactivity (set in
the Display settings window).
1. To wake the device from Suspend mode, press the Power button.
The Lock screen displays.
2. Swipe the screen up to unlock.
• If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock
screen.
• If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking
the screen.
39
Using the Device
NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before
trying again.
If you forget the PIN, password, or pattern contact your system administrator.
USB Communication
Connect the device to a host computer to transfer files between the device and the host computer.
When connecting the device to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files. For information on USB communication
accessories available for this device, see Accessories.
Transferring Files
Use Transfer files to copy files between the device and the host computer.
1. Connect the device to a host computer using a USB accessory.
2. On the device, pull down the Notification panel and touch Charging this device via USB.
By default, No data transfer is selected.
3. Touch File Transfer.
NOTE: After changing the setting to File Transfer, and then disconnect the USB cable, the setting reverts
back to No data transfer. If the USB cable is reconnected, select File Transfer again.
4. On the host computer, open a file explorer application.
5. Locate the device as a portable device.
6. Open the SD card or the Internal storage folder.
7. Copy files to and from the device or delete files as required.
Transferring Photos
Use PTP to copy photos from the device to the host computer.
1. Connect the device to a host computer using a USB accessory.
2. On the device, pull down the Notification panel and touch Charging this device via USB.
3. Touch PTP.
4. On the host computer, open a file explorer application.
5. Open the SD card or the Internal storage folder.
6. Copy or delete photos as required.
40
Using the Device
Disconnect from the Host Computer

CAUTION: Carefully follow the host computer’s instructions to unmount the microSD card and disconnect
USB devices correctly to avoid losing information.
To disconnect the device from the host computer:
1. On the host computer, unmount the device.
2. Remove the device from the USB accessory.
41
Settings
Accessing Settings
There are multiple ways to access settings on a device.
• Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and
touch .
• Double-swipe down from the top of the Home screen to open the Quick Access panel and touch .
• Swipe up from the bottom of the Home screen to open APPS and touch Settings.
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background
image, enable screen rotation, set sleep time, and change font size.
Setting the Screen Brightness Manually

Manually set the screen brightness using the touchscreen.
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Slide the icon to adjust the screen brightness level.
Setting the Screen Brightness Automatically

Automatically adjust the screen brightness using the built-in light sensor.
1. Go to Settings.
2. Touch Display.
3. If disabled, touch Adaptive brightness to automatically adjust the brightness.
By default, Adaptive brightness is enabled. Toggle the switch to disable.
Setting Night Light

The Night Light setting tints the screen amber, making the screen easier to look at in low light.
1. Go to Settings.
2. Touch Display.
42
Settings
3. Touch Night Light.

4. Touch Schedule.
5. Select one of the schedule values:
• None (default)
• Turns on at custom time
• Turns on from sunset to sunrise.
6. By default, Night Light is disabled. Touch TURN ON NOW to enable.
7. Adjust the tint using the Intensity slider.
Setting Screen Rotation

By default, screen rotation is enabled.
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Auto-rotate screen.
NOTE: To change the Home screen rotation, see Setting Home Screen Rotation on page 33.
Setting Screen Timeout

Set the screen sleep time.
1. Go to Settings.
2. Touch Display > Advanced > Screen timeout.
3. Select one of the sleep values.
• 15 seconds
• 30 seconds
• 1 minute (default)
• 2 minutes
• 5 minutes
• 10 minutes
• 30 minutes
Lock Screen Display

The lock screen display setting wakes the screen when notifications are received.
1. Go to Settings.
43
Settings
3. Touch Lock screen display.

4. In the When to show section, enable or disable an option using the switch.
Setting Font Size

Set the size of the font in system apps.
1. Go to Settings.
3. Touch Font size.
4. Select one of the font size values.
• Small
• Default
• Large
• Largest.
Notification LED Brightness Level

Set the brightness of the Notification LED.
1. Go to Settings.
3. Touch Notification LED Brightness Level.
4. Use the slider to set the brightness value (default: 15).
Touch Panel Mode

The device display is able to detect touches using a finger, a conductive-tip stylus, or gloved finger.
NOTE: A glove can be made of medical latex, leather, cotton, or wool.

For optimal performance use a Zebra certified stylus.
1. Go to Settings.
3. Touch Touch panel mode.
4. Select:
• Glove and Finger (Screen Protector off) to use a finger or a gloved finger on the screen without a
screen protector.
• Stylus and Finger (Screen Protector off) to use a finger or a stylus on the screen without a screen
protector.
• Finger Only to use a finger on the screen (default).
44
Settings
• Glove and Finger (Screen Protector on) to use a finger or a gloved finger on the screen with a screen
protector.
• Stylus and Finger (Screen Protector on) to use a finger or a stylus on the screen with a screen
protector.
• Finger and Stylus to use a finger or a stylus on the screen.
• Finger and Glove to use a finger or a gloved finger on the screen.
Setting the Date and Time

The date and time is automatically synchronized using an NITZ server when the device is connected to a
cellular network. You are only required to set the time zone or set the date and time if the wireless LAN does
not support Network Time Protocol (NTP) or when not connected to a cellular network.
1. Go to Settings.
2. Touch System > Date & time.
3. Touch Use network-provided time zone to disable automatic time zone synchronization.
4. Touch Date.
5. In the calendar, set today’s date.
6. Touch OK.
7. Touch Time.
8. Touch the green circle, drag to the current hour and then release.
9. Touch the green circle, drag to the current minute and then release.
10. Touch AM or PM.
11. Touch OK.
12. Touch Time zone.
13. Select the current time zone from the list.
14. Touch Use 24-hour format.
General Sound Setting

Use the Sound settings to configure media and alarm volumes.
1. Go to Settings.
2. Touch Sound.
3. Touch an option to set sounds.
Sound Options
• Zebra volume controls
• Ring volume - Controls the ringtone volume.
• Media volume - Controls the music, games, and media volume.
45
Settings
• Alarm volume - Controls the alarm clock volume.

• Notifications volume - Controls the notification volume.
• In call volume - Controls the volume during a call.
• Scanner volume - Controls the scanner volume.
• Volume presets
• - Mutes the ring, notifications, and scanner so that the device does not make sounds or vibrate.
• - All sounds except media and alarms are silenced and vibrate mode is active.
• - Enables all sounds at the user defined levels.
• Vibrate for calls - Switch on or off.
• Do Not Disturb - Mutes some or all sounds and vibrations.
• Shortcut to prevent ringing - Select how the shortcut method prevents ringing.
• Phone ringtone - Select a sound to play when the phone rings.
• Default notification sound - Select a sound to play for all system notifications.
• Default alarm sound - Select a sound to play for alarms.
• Other sounds and vibrations
• Dial pad tones - Play a sound when pressing keys on dial pad (default - disabled).
• Screen locking sounds - Play a sound when locking and unlocking the screen (default – enabled).
• Charging sounds and vibration - Plays a sound and vibrates when power is applied to the device
(default - enabled).
• Touch sounds - Play a sound when making screen selections (default – enabled).
• Touch vibration - Vibrate the device when making screen selections (default – disabled).
• Wireless Emergency alerts - Touch to configure emergency broadcast settings and notifications.
Setting Wake-Up Sources

By default the device wakes from suspend mode when the user presses the Power button. The device can be
configured to wake when the user presses the PTT or Scan buttons on the left side of the device.
1. Go to Settings.
2. Touch Wake-Up Sources.
• LEFT_TRIGGER_2 - PTT button.
• REAR_BUTTON - Optional Trigger Handle scan button.
• RIGHT_TRIGGER_1 - Right scan button.
• SCAN - Left scan button.
3. Touch a checkbox. A check appears in the checkbox.
46
Settings
Remapping a Button
Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps. For
a list of key names and descriptions, refer to: techdocs.zebra.com.
NOTE: It is not recommended to remap the scan button.
1. Go to Settings.
2. Touch Key Programmer. A list of programmable buttons displays.
3. Select the button to remap.
4. Touch the BUTTON REMAPPING tab or the SHORTCUT tab that lists the available functions and
applications.
5. Touch a function or application shortcut to map to the button.
NOTE: If you select an application shortcut, the application icon appears next to the button on the Key
Programmer screen.
Remappable Keys
Figure 8 Key Positions
BUTTON_L2
SCAN
TC52x/TC57x TC52x-HC
BUTTON_L1 BUTTON_L1
BUTTON_R1 BUTTON_R1
VOLUME_DOWN VOLUME_DOWN
VOLUME_UP VOLUME_UP
• BUTTON_L2 - PTT button.

• BUTTON_L1 - Optional Trigger Handle scan button (TC52x and TC57x). Alert button (TC52x-HC).
• BUTTON_R1 - Right scan button.
• SCAN - Left scan button.
• VOLUME_DOWN - Volume down button.
47
Settings
• VOLUME_UP - Volume up button.
Alert Button
Configure any remappable key on the device as an alert button using StageNow. Use an Alert button to launch
an app and a command, or call a specified phone number.
Configuring the Alert Button

This section provides basic configuration. For detailed information on configuring the Alert button, refer to
zebra.techdocs.com/stagenow.
Configure the Alert button through StageNow using the following Configuration Service Providers (CSPs).
• PowerMgr - Set All Wake-Up Sources to Turn on. This wakes the device if it is in suspend mode.
• Intent - Create a new setting.
• Mode - Set to Schedule sending of Intent on key presses.
• Keep Device Awake - Enable this option to keep the device awake after the short key press.
• Key Identifier - Select a remappable key. For example, Rear Button.
• Android Action Name - Enter the action name. For example, to initiate a call, enter
android.intent.action.CALL.
• URI - Enter the URI. For example, to place a call to a phone number, enter tel:123456789.
• KeyMappingMgr - Modify the default behavior of the button. It is recommended to set this to None.
Otherwise the button performs its default behavior in addition to sending an alert.
Alert Accessibility Service

After the Alert button is configured using StageNow, the Alert Accessibility Service is available on the device.
Go to Settings > Accessibility > Alert Accessibility service to enable or disable the alert button.
When the device reboots, Alert Accessibility Service is automatically enabled.
Using an Alert Button

Activate the Alert button using a long-press of at least one second to prevent accidental alerts.
• If the device is in Suspend mode, perform a short-press on the Alert button, followed by a long-press.
• If the device is awake, perform a long-press on the Alert button.
Keyboards
The device provides multiple keyboard options.
• Android Keyboard - AOSP devices only
• Gboard - GMS devices only
• Enterprise Keyboard
NOTE: By default the Enterprise and Virtual Keyboards are disabled.
48
Settings
Keyboard Configuration
Enabling Keyboards
1. Go to Settings.
2. Touch System > Languages & input > Virtual keyboard > Manage keyboards.
3. Touch a keyboard to enable.
Switching Between Keyboards

• To switch between keyboards, touch in a text box to display the current keyboard.
• On the Gboard keyboard, touch and hold (GMS devices only).
• On the Android keyboard, touch and hold (AOSP devices only).
• On the Enterprise keyboard, touch . Only available with Mobility DNA Enterprise License.Not
pre-installed on the device. Contact Zebra Support for more information.
Using the Android and Gboard Keyboards

Use the Android or Gboard keyboards to enter text in a text field.
To configure the keyboard settings, touch and hold , (comma) and then select Android keyboard settings.
Edit Text
Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do
not support editing some or all of the text they display; others may offer their own way to select text.
Entering Numbers, Symbols, and Special Characters

1. Enter numbers and symbols.
• Touch and hold one of the top-row keys until a menu appears then select a number or special character.
• Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch
the Shift key a third time to unlock Capslock.
• Touch ?123 to switch to the numbers and symbols keyboard.
• Touch the =\< key on the numbers and symbols keyboard to view additional symbols.
2. Enter special characters.
• Touch and hold a number or symbol key to open a menu of additional symbols. A larger version of the
key displays briefly over the keyboard.
Using the Enterprise Keyboard

The Enterprise Keyboard contains multiple keyboard types.
• Numeric
• Alpha
• Special characters
• Data capture.
49
Settings
Numeric Tab
The numeric keyboard is labeled 123. The keys displayed vary on the app being used. For example, an arrow
displays in Contacts, however Done displays in Email account setup.
Alpha Tab
The alpha keyboard is labeled using the language code. For English, the alpha keyboard is labeled EN.
Additional Character Tab

The additional characters keyboard is labeled #*/.
Touch to enter emoji icons in a text message.
Touch ABC to return to the Symbols keyboard.
Scan Tab
The Scan tab provides an easy data capture feature for scanning barcodes.
Language Usage
Use the Language & input settings to change the device’s language, including words added to the dictionary.
Changing the Language Setting

1. Go to Settings.
2. Touch System > Languages & input.
3. Touch Languages. A list of available languages displays.
4. If the desired language is not listed, touch Add a language and select a language from the list.
5. Touch and hold to the right of the desired language, then drag it to the top of the list.
6. The operating system text changes to the selected language.
Adding Words to the Dictionary

1. Go to Settings.
2. Touch System > Languages & input > Advanced > Personal dictionary.
3. If prompted, select the language where this word or phase is stored.
4. Touch + to add a new word or phrase to the dictionary.
5. Enter the word or phrase.
6. In the Shortcut text box, enter a shortcut for the word or phrase.
50
Settings
Notifications
Setting App Notifications
To set notification settings for a specific app:
1. Go to Settings.
2. Touch Apps & notifications > SEE ALL XX APPS. The App info screen displays.
3. Select an app.
4. Touch Notifications.
Options vary depending on the app selected.
5. Select an available option:
Show notifications - Select to turn all notifications from this app on (default) or off.
Touch a notification category to display additional options.
• Alerting - Allow notifications from this app to make sound or vibrate the device.
• Pop on screen - Allow notifications from this app to pop notifications on the screen.
• Silent - Do not allow notifications from this app to make sound or vibrate.
• Minimize - In the Notification panel, collapse notifications to one line.
• Advanced - Touch for additional options.
• Sound - Select a sound to play for notifications from this app.
• Vibrate - Allow notifications from this app to vibrate the device.
• Blink light - Allow notifications from this app the light the Notification LED blue.
• Show notification dot - Allow notifications from this app to add a notification dot to the app icon.
• Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is enabled.
Advanced
• Allow notification dot - Do not allow this app to add a notification dot to the app icon.
• Additional settings in the app - Open the app settings.
Viewing Notification Settings for All Apps

To view the notification settings for all apps:
1. Go to Settings.
2. Touch Apps & Notifications.
3. Scroll down to Notifications to view how many apps have notifications turned off.
4. To set or view notifications settings for a specific app, see Setting App Notifications on page 51.
Controlling Lock Screen Notifications

To control whether notifications can be seen when the device is locked:
1. Go to Settings.
2. Touch Apps & notifications > Notifications.
51
Settings
3. Touch Notifications on lockscreen and select one of the following:

• Show alerting and silent notifications (default)
• Show alerting notifications only
• Don’t show notifications.
Blink Light
The Notification LED lights blue when an app, such as email and VoIP, generates a programmable notification
or to indicate when the device is connected to a Bluetooth device. By default, LED notifications are enabled.
To change the notification setting:
1. Go to Settings.
2. Touch Apps & notifications > Notifications > Advanced.
3. Touch Blink light to toggle the notification on or off.
52
Applications
The APPS screen displays icons for all installed apps. See Application Deployment for information on
installing and uninstalling apps. For information on standard Android apps, go to the Google Play Apps
store.
The following table describes the apps installed on the device.
Table 5 Apps
Icon Description
Battery Manager - Displays battery information, including charge level, status, health and
wear level, and use to place device in Battery Swap mode when replacing the battery.
Bluetooth Pairing Utility – Use to pair a Zebra Bluetooth scanner with the device by
scanning a barcode.
Calculator - Provides the basic and scientific arithmetic functions.
Calendar - Use to manage events and appointments. GMS/GMS-Restricted only.
Calendar - Use to manage events and appointments. AOSP only.
Camera - Take photos or record videos. For more information, see Camera on page 60.
Chrome - Use to access the Internet or intranet. GMS/GMS-Restricted only.
Chromium - Use to access the Internet or intranet. AOSP only.
Clock - Use to schedule alarms for appointments or as a wake-up.
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Applications
Table 5 Apps (Continued)

Icon Description
Contacts - Use to manage contact information.
DataWedge - Enables data capture using the imager. For more information, see DataWedge
Demonstration on page 63.
DisplayLink Presenter - Use to present the device screen onto a connected monitor.
Drive - Upload photos, videos, documents, and other files to personal storage site.
GMS/GMS-Restricted only.
Duo - A one-to-one video calling app. GMS/GMS-Restricted only.
DWDemo - Provides a way to demonstrate the data capture features using the imager. For
more information, see DataWedge Demonstration on page 63.
Email - Use to send and receive email. AOSP only.
Files - Organize and manage files on the device.
Gallery - Use to view photos stored on the microSD card. AOSP only.
Gmail - Use to send and receive email using a Google email account. GMS/GMS-Restricted
only.
Google - Launches Google ™ search app. GMS/GMS-Restricted only.
Keep Notes - Use to create, edit, and share notes. GMS/GMS-Restricted only.
License Manager - Use to manage software licenses on the device.
Maps - Use to see your location on a map (with public transit, traffic, or satellite overlays).
Search for any business or place of interest. Provides turn-by-turn navigation with voice
guidance, traffic-avoidance, and alternate routes, for drivers, cyclists, walkers, and users of
public transportation. GMS/GMS-Restricted only.
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Applications

Icon Description
Messages - Send SMS and MMS messages. WAN devices only. GMS/GMS-Restricted
only.
Messaging - Send SMS and MMS messages. WAN devices only.
Music - Play music stored on the microSD card or internal storage. AOSP only.
Music - Play music stored on the microSD card or internal storage. AOSP only.
Phone - Use to dial a phone number when used with some Voice over IP (VoIP) clients
(VoIP telephony ready only).
Photos - Use to sync photos with Google account. GMS/GMS-Restricted only.
Play Movies & TV - View movies and video on your device. GMS/GMS-Restricted only.
Play Store - Download music, movies, books, and Android apps and games from the
Google Play Store. GMS/GMS-Restricted only.
PTT Express - Use to launch PTT Express client for VoIP communication.
RxLogger - Use to diagnose device and app issues. For more information, see RxLogger on
page 68.
Search - Use to search the Web. Requires an Internet connection. AOSP only.
Settings - Use to configure the device.
Sound Recorder - Use to record audio. For more information, see Sound Recorder on
page 69.
StageNow - Allows the device to stage a device for initial use by initiating the deployment of
settings, firmware, and software.
55
Applications

Icon Description
Videos - Use to view videos on the device. AOSP only.
VoD - The Video on Device basic app provides a how-to video for proper device cleaning.
For Video on Device licensing information, go to learning.zebra.com.
Voice Search - Use to perform searches by asking questions. GMS/GMS-Restricted only.
Worry Free Wifi Analyzer - A diagnostic intelligent app. Use to diagnose surrounding area
and display network stats, such as coverage hole detection, or AP in vicinity. Refer to the
Worry Free Wi-Fi Analyzer Administrator Guide for Android.
YouTube - Use to view videos on the YouTube ™ web site. GMS/GMS-Restricted only.
YT Music - Use to listen to music. GMS/GMS-Restricted only.
Zebra Bluetooth Settings - Use to configure Bluetooth logging.
Zebra Data Services - Use to enable or disable Zebra Data Services. Some options are set
by the system administrator.
Accessing Apps
All apps installed on the device are accessed using the APPS window.
1. On the Home screen, swipe up from the bottom of the screen.
2. Slide the APPS window up or down to view more app icons.
3. Touch an icon to open the app.
Switching Between Recent Apps

Use the Recent button to switch between recently used apps.
1. Touch Recent button.
A window appears on the screen with icons of recently used apps.
2. Slide the apps displayed up and down to view all recently used apps.
3. Swipe left or right to remove app from the list and force close the app.
4. Touch an icon to open an app or touch Back button to return to the current screen.
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Applications
Battery Manager
The Battery Manager provides detailed information about the battery and battery swap procedures on
supported devices.
Opening Battery Manager

To open the Battery Manager app, swipe up from the bottom of the Home screen, and then touch .
Battery Manager Information Tab

The Battery Manager displays detailed information about battery charging, health, and status.
Table 6 Battery Icon Description

Battery Icon Description
Battery charge level is between 85% and 100%.
• Level - The current battery charge level as a percentage. Displays -% when level is unknown.
• Wear - The health of the battery in graphical form. When the wear level exceeds 80%, the bar color
changes to red.
• Health - The health of the battery. If a critical error occurs, appears. Touch to view the error
description.
• Decommission - The battery is past its useful life and should be replaced. See system
administrator.
• Good - The battery is good.
• Charge error - An error occurred while charging. See system administrator.
• Over Current - An over-current condition occurred. See system administrator.
• Dead - The battery has no charge. Replace the battery.
• Over Voltage - An over-voltage condition occurred. See system administrator.
• Below Temperature - The battery temperature is below the operating temperature. See system
administrator.
• Failure Detected - A failure has been detected in the battery. See system administrator.
• Unknown - See system administrator.
• Charge Status
• Not charging - The device is not connected to AC power.
• Charging-AC - The device is connected to AC power and charging.
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Applications
• Charging-USB - The device is connected to a host computer with a USB cable and charging.
• Discharging - The battery is discharging.
• Full - That the battery is fully charged.
• Unknown - The battery status is unknown.
• Time until Full - The amount of time until the battery is fully charged.
• Time since charging - The amount of time since the device began charging.
• Time until empty - The amount of time until the battery is empty.
• Advanced info - Touch to view additional battery information.
• Battery present status - Indicates that the battery is present.
• Battery level - The battery charge level as a percentage of scale.
• Battery scale - The battery scale level used to determine battery level (100).
• Battery voltage - The current battery voltage in millivolts.
• Battery temperature - The current battery temperature in degrees Centigrade.
• Battery technology - The type of battery.
• Battery current - The average current into or out of the battery over the last second in mAh.
• Battery manufacture date - The date of manufacture.
• Battery serial number - The battery serial number. The number matches the serial number printed
on the battery label.
• Battery part number - The battery part number.
• Battery decommission status - Indicates if the battery is past its life span.
• Battery Good - The battery is in good health.
• Decommissioned Battery - The battery is past its useful life and should be replaced.
• Base cumulative charge - Cumulative charge using Zebra charging equipment only.
• Battery present capacity - Maximum amount of charge that could be pulled from the battery under
the present discharge conditions if the battery were fully charged.
• Battery health percentage - With a range from 0 to 100, this is the ratio of “present_capacity” to
“design_capacity” at a discharge rate of “design_capacity”.
• % decommission threshold - The default % decommission threshold for a gifted battery as 80%.
• Battery present charge - Amount of usable charge remaining in the battery at present under the
current discharge conditions.
• Battery total cumulative charge - The total accumulated charge in all chargers.
• Battery time since first use - The time passed since the battery was placed in a Zebra terminal for
the first time.
• Battery error status - The error status of the battery.
• App version - The application version number.
Battery Manager Swap Tab

NOTE: The Swap tab also appears when the user presses the Power button and selects Battery Swap.
58
Applications
Use to place the device in Battery Swap mode when replacing the battery. Follow the instructions on the
screen. Touch Proceed with battery swap button.
59
Applications
Camera
NOTE: The device saves photos and videos on the microSD card, if installed and the storage path is
changed manually. By default, or if a microSD card is not installed, the device saves photos and videos on
the internal storage.
This section provides information for taking photos and recording videos using the integrated digital
cameras.
Taking Photos
NOTE: See Camera Settings on page 62 for camera setting descriptions.
1. Swipe up from the bottom of the Home screen and touch Camera.
Camera Switch (Available on devices

Filters with a rear camera and front camera)
Flash
Scene Mode
and Settings
Gallery Video Recording

Button
Camera Shutter Button
2. If necessary, touch the Camera Mode icon and touch .

3. To switch between the rear camera and front camera (if available), touch .
4. Frame the subject on the screen.
5. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls
appear on the screen.
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Applications
6. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.
7. Touch .
The camera takes a photo and a shutter sound plays.
The photo momentarily displays as a thumbnail in the lower left corner.
Recording Videos
1. Swipe up from the bottom of the Home screen and touch Camera.
2. Touch the camera mode menu and touch .
Audio
Flash
Take Photo Stop Recording
Gallery Pause
Recording
Shutter Button
3. To switch between the rear camera and front camera (if available), touch .
4. Point the camera and frame the scene.
5. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls
appear on the screen.
6. Touch to start recording.
The video time remaining appears in the top left of the screen.
7. Touch to end the recording.
The video momentarily displays as a thumbnail in the lower left corner.
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Applications
Camera Settings
In Photo mode, photo settings appear on screen. Touch ••• > to display the photo settings options.
• General - These settings apply to both the still camera and video camera.
• GPS location - Turn On or Off (default).
• Storage – Set the location to store the photo to: Phone or SD Card.
• Still Camera - These settings apply only to the still camera.
• Countdown timer - Select Off (default), 2 seconds, 5 seconds or 10 seconds.
• Continuous Shot - Select to take a series of photos quickly while holding the capture button. Off
(default) or On.
• Picture size - The size (in pixels) of the photo to: 13M pixels (default), 8M pixels, 5M pixels, 3M
pixels, HD1080, 2M pixels, HD720, 1M pixels, or WVGA.
• Picture quality - Set the picture quality setting to: Low, Standard, or High (default).
• Redeye reduction - Helps eliminate redeye effect. Options: Disabled (default), or Enable.
• Exposure - Set the exposure settings to: -2, -1.5, -1, -0.5, 0 (default), +0.5, +1, +1.5, +2.
• White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors:
• Incandescent - Adjust the white balance for incandescent lighting.
• Fluorescent - Adjust the white balance for florescent lighting.
• Auto - Adjust the white balance automatically (default).
• Daylight - Adjust the white balance for daylight.
• Cloudy - Adjust the white balance for a cloudy environment.
• Shutter Sound - Select to play a shutter sound when taking a photo. Options: Disable or Enable
(default).
• Picture Format - All still images are saved in JPEG format.
• Video Camera - These settings apply only to the video camera.
• Video quality - Set video quality to: 4k UHD, HD 1080p (default), HD 720p, SD 480p, VGA, CIF, or
QVGA.
• Video duration - Set to: 30 seconds (MMS), 10 minutes, 30 minutes (default), or no limit.
• Image Stabilization - Set to reduce blurry videos due to device movement. Options: On or Off
(default).
• Noise Reduction - Off (default), Fast, High Quality
• Video Encoder - Set the video encoder to: MPEG4, H264 (default), H265.
• Audio Encoder - Set the audio encoder to: AMRNB, or AAC (default).
• Video Rotation - Set the rotation of the video to: 0 (default), 90, 180, or 270.
• Time Lapse - Set the time lapse interval to: Off (default), or a time between 0.5 seconds and 24
hours.
• System
• Restore default - Select to restore all settings to the default values.
• Version Info - Displays the software version of the camera app.
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Applications
DataWedge Demonstration
Use DataWedge Demonstration to demonstrate data capture functionality. To configure DataWedge,
refer to techdocs.zebra.com/datawedge/.
NOTE: DataWedge is disabled on the Home screen. To enable this feature, go to the DataWedge settings
and enable Barcode input option.
Table 7 DataWedge Demonstration Icons

Icon Description
Illumination Imager illumination is on. Touch to turn illumination off.
Imager illumination is off. Touch to turn illumination on.
Data Capture The data capture function is through the internal imager.
A Bluetooth scanner is connected.
A Bluetooth scanner is not connected.
The data capture function is through the rear camera.
Scan Mode Imager is in picklist mode. Touch to change to normal scan mode.
Imager is in normal scan mode. Touch to change to picklist mode.
Menu Opens a menu to view the application information or to set the

application DataWedge profile.
Scanner Selection
To select a scanner, touch > Settings > Scanner selection.
See the Data Capture section for more information.
Press the programmable button or touch the yellow scan button to capture data. The data appears in the
text field below the yellow button.
63
Applications
PTT Express Voice Client

NOTE: Requires a PTT Express License. Not available in all countries.
PTT Express Voice Client enables Push-To-Talk (PTT) communication between disparate enterprise
devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, PTT Express delivers
simple PTT communication without requiring a voice communication server.
• Group Call: Press and hold the PTT (Talk) button to start communicating with other voice client users.
• Private Response: Double-press the PTT button to respond to the originator of the last broadcast or to
make a Private Response.
PTT Express User Interface

Figure 9 PTT Express Default User Interface
Notification Icon
Settings
Service Indication Enable/Disable Switch
Talk Group
Table 8 PTT Express Default User Interface Descriptions

Item Description
Notification Icon Indicates the current state of the PTT Express client.
Service Indication Indicates the status of the PTT Express client. Options: Service Enabled,
Service Disabled or Service Unavailable.
Talk Groups Lists all 32 Talk Groups available for PTT communication.
Settings Opens the PTT Express Settings screen.
Enable/Disable Turns the PTT service on and off.
Switch
64
Applications
PTT Audible Indicators

The following tones provide helpful cues when using the voice client.
• Talk Tone: Double chirp. Plays when the Talk button is depressed. This is a prompt for you to start
talking.
• Access Tone: Single beep. Plays when another user just finished a broadcast or response. You can
now initiate a Group Broadcast or Private Response.
• Busy Tone: Continuous tone. Plays when the Talk button is depressed and another user is already
communicating on the same talkgroup. Plays after the maximum allowed talk time is reached (60
seconds).
• Network Tone:
• Three increasing pitch beeps. Plays when PTT Express acquires the WLAN connection and the
service is enabled.
• Three decreasing pitch beeps. Plays when PTT Express loses the WLAN connection or the service
is disabled.
PTT Notification Icons

Notification icons indicate the current state of the PTT Express Voice client.
Table 9 PTT Express Icon Descriptions

Status Icon Description
The PTT Express Voice client is disabled.
The PTT Express Voice client is enabled but not connected to a WLAN.
The PTT Express Voice client is enabled, connected to a WLAN, and listening on the
Talk Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and communicating on
the Talk Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and in a private
response.
The PTT Express Voice client is enabled and muted.
The PTT Express Voice client is enabled but it is not able to communicate due to a VoIP
telephony call in progress.
Enabling PTT Communication

1. Swipe up from the bottom of the Home screen and touch .
2. Slide the Enable/Disable Switch to the ON position. The button changes to ON.
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Applications
Selecting a Talk Group

One of 32 Talk Groups can be selected by PTT Express users. However, only one talk group may be
enabled at a time on the device. Touch one of the 32 Talk Groups. The selected Talk Group is highlighted.
PTT Communication
NOTE: This section describes the default PTT Express client configuration. Refer to the PTT Express V1.2
User Guide for detailed information on using the client.
PTT communication may be established as a Group Call. When PTT Express is enabled, the PTT button
on the left side of the device is assigned for PTT communication. When the Wired Headset is used, Group
Calls can also be initiated using the headset Talk button.
NOTE: When using a wired headset, use only Zebra wired headsets with a PTT button.
Figure 10 PTT Button
1 PTT button
Creating a Group Call

NOTE: When using a wired headset, use only Zebra wired headsets with a PTT button.
1. Press and hold the PTT button (or the Talk button on the headset) and listen for the talk tone.
If you hear a busy tone, release the button and wait a moment before making another attempt. Ensure
that PTT Express and the WLAN are enabled.
2. Start talking after hearing the talk tone.
NOTE: Holding the button for more than 60 seconds (default) drops the call, allowing others to make
Group calls. Release the button when finished talking to allow others to make calls.
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Applications
Responding with a Private Response

The Private Response can only be initiated once a Group Call has been established. The initial Private
Response is made to the originator of the Group Call.
1. Wait for an access tone.
2. Within 10 seconds, double-press the PTT button, and listen for the talk tone.
3. If you hear a busy tone, release the button and wait a moment before making another attempt. Ensure
that PTT Express and the WLAN are enabled.
4. Start talking after the talk tone plays.
5. Release the button when finished talking.
Disabling PTT Communication

2. Slide the Enable/Disable Switch to the OFF position. The button changes to OFF.
67
Applications
RxLogger
RxLogger is a comprehensive diagnostic tool that provides application and system metrics, and diagnoses
device and application issues. RxLogger logs the following information: CPU load, memory load, memory
snapshots, battery consumption, power states, wireless logging, cellular logging, TCP dumps, Bluetooth
logging, GPS logging, logcat, FTP push/pull, ANR dumps, etc. All generated logs and files are saved onto
flash storage on the device (internal or external).
RxLogger Configuration
RxLogger is built with an extensible plug-in architecture and comes packaged with a number of plug-ins
already built-in. For information on configuring RxLogger, refer to techdocs.zebra.com/rxlogger/.
To open the configuration screen, from the RxLogger home screen touch Settings.
Configuration File
RxLogger configuration can be set using an XML file. The config.xml configuration file is located on the
microSD card in the RxLogger\config folder. Copy the file from the device to a host computer using a USB
connection. Edit the configuration file and then replace the XML file on the device. There is no need to stop
and restart the RxLogger service since the file change is automatically detected.
Enabling Logging
To enable logging:
1. Swipe the screen up and select .
2. Touch Start.
Disabling Logging
To disable logging:
1. Swipe the screen up and select .
2. Touch Stop.
Extracting Log Files

1. Connect the device to a host computer using an USB connection.
2. Using a file explorer, navigate to the RxLogger folder.
3. Copy the file from the device to the host computer.

4. Disconnect the device from the host computer.
Backing Up
RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default
contains all the RxLogger logs stored in the device.
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Applications
To save the backup data, touch > BackupNow.
RxLogger Utility
RxLogger Utility is a data monitoring application for viewing logs in the device while RxLogger is running.
Logs and RxLogger Utility features are accessed using Main Chat Head.
Initiating the Main Chat Head

To initiate the Main Chat Head:
1. Open RxLogger.
2. Touch > Toggle Chat Head. The Main Chat Head icon appears on the screen.
3. Touch and drag the Main Chat head icon to move it around the screen.
Removing the Main Chat Head

To remove the Main Chat Head icon:
1. Touch and drag the icon. A circle with an X appears.
2. Move the icon over the circle and then release.
Viewing Logs
To view logs:
1. Touch the Main Chat Head icon. The RxLogger Utility screen appears.
2. Touch a log to open it. The user can open many logs with each displaying a new sub Chat Head.
3. If necessary, scroll left or right to view additional Sub Chat Head icons.
4. Touch a Sub Chat Head to display the log contents.
Removing a Sub Chat Head Icon

To remove a sub chat Head icon, press and hold the icon until it disappears.
Backing Up In Overlay View

RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default
contains all the RxLogger logs stored in the device.
The Backup icon is always available in Overlay View.
1. Touch . The Backup dialog box appears.

2. Touch Yes to create the back up.
Sound Recorder
Use Sound Recorder to record audio messages.
Recordings are saved on the microSD card (if installed) or the internal storage, and are available in the
Music application (AOSP devices) or the Play Music application (GMS devices).
Touch to open options menu.
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Applications
• File type - Select the file type for the recording file.
• AMR
• 3GPP
• AAC
• WAV
• AMR-WB
• AMR-WB-3GPP.
• Storage location - Select the location for the recording file.
• Phone storage
• SD card
70
Wireless
This section provides information on the following wireless features:
• Wireless Wide Area Network (WWAN)
• Wireless Local Area Network (WLAN)
• Bluetooth
• Cast
• Near Field Communications (NFC)
Wireless Wide Area Networks

NOTE: TC57x only.
Use Wireless wide area networks (WWANs) to access data over a cellular network. This section
provides information on:
• Sharing a data connection
• Monitoring data usage
• Changing Cellular Network settings
Sharing the Mobile Data Connection

The Tethering & Portable Hotspot settings allows sharing the mobile data connection with a single
computer via USB tethering or Bluetooth tethering. Share the data connection with up to eight devices
at once, by turning it into a portable Wi-Fi hotspot. While the device is sharing its data connection, an
icon displays at the top of the screen and a corresponding message appears in the notification list.
Enabling USB Tethering

NOTE: USB tethering is not supported on computers running Mac OS. If the computer is running
Windows or a recent version of Linux (such as Ubuntu), follow these instructions without any special
preparation. If running a version of Windows that precedes Windows 7, or some other operating
system, you may need to prepare the computer to establish a network connection via USB.
1. Connect the device to a host computer with the USB cable.

2. The notification Charging this device via USB appears in the Notifications panel.
3. Go to Settings.
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Wireless
4. Touch Network & Internet.

5. Touch Hotspot & tethering.
6. Touch the USB tethering switch to enable.
The host computer is now sharing the device’s data connection.
To stop sharing the data connection, touch the USB tethering switch again or disconnect the USB cable.
Enabling Bluetooth Tethering

Use Bluetooth tethering to share the data connection with a host computer.
Configure the host computer to obtain its network connection using Bluetooth. For more information, see the
host computer’s documentation.
1. Pair the device with the host computer.
2. Go to Settings.
3. Touch Networking & Internet.
5. Touch the Bluetooth tethering switch to enable.
The host computer is now sharing the device’s data connection.
To stop sharing the data connection, touch the Bluetooth tethering switch again.
Enabling Wi-Fi Hotspot

To enable the Wi-Fi Hotspot:
1. Go to Settings.
4. Touch Wi-Fi hotspot.
5. Toggle the switch to enable.
After a moment, the device starts broadcasting its Wi-Fi network name (SSID). Connect to it with up to eight
computers or other devices. The Hotspot icon appears in the Status bar.
To stop sharing the data connection, touch the toggle switch again.
Configuring the Wi-Fi Hotspot

1. Go to Settings.
4. Touch Wi-Fi hotspot.
5. In the Hotspot name text field, edit the name for the hotspot.
6. Touch Security and select a security method from the drop-down list.
• WPA2-Personal
a. Touch Hotspot password.
b. Enter a password.
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c. Touch OK.
• None - If None is selected in the Security option, a password is not required.
7. Touch Advanced.
8. If desired, touch Turn off hotspot automatically to turn off Wi-Fi Hotspot when no devices are connected.
9. In the AP Band drop-down list, select 2.4 GHz Band or 5.0 GHz Band.
Data Usage
Data usage refers to the amount of data uploaded or downloaded by the device during a given period.
Depending on the wireless plan, you may be charged additional fees when your data usage exceeds your
plan's limit.
To monitor your data usage:
1. Go to Settings.
2. Touch Network & internet > Mobile network > Data usage.
CAUTION: The usage displayed on the data usage settings screen is measured by your device. Your carrier's
data usage accounting may differ. Usage in excess of your carrier plan's data limits can result in steep overage
charges. The feature described here can help you track your usage, but is not guaranteed to prevent additional
charges.
Data usage settings allow:
• Enable Data Saver.
• Set the data usage warning level.
• Set a data usage limit.
• View or restrict data usage by app.
• Identify mobile hotspots and restrict background downloads that may result in extra charges.
By default, the data usage settings screen displays the mobile data settings. That is, the data network or
networks provided by your carrier.
Setting Data Usage Warning

To set a warning alert when the device has used a certain amount of mobile data:
1. Go to Settings.
2. Touch Network & internet > Mobile network > Data usage > .
3. If necessary, touch Set data warning to enable it.
4. Touch Data warning.
5. Enter a number. To switch between megabytes (MB) and gigabytes (GB), touch the down arrow.
6. Touch SET.
When the usage reaches the set level, a notification appears.
Setting Data Limit

1. Go to Settings.
2. Touch Network & internet > Mobile network > Data usage > .
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3. Touch Set data limit.

4. Touch OK.
5. Touch Data limit.
6. Enter a number. To switch between megabytes (MB) and gigabytes (GB), touch the down arrow.
7. Touch Set.
When the limit is reached, data automatically turns off and a notification appears.
Cellular Network Settings

Cellular network settings applies to WWAN devices only.
Data When Roaming

Roaming is disabled by default to prevent the device from transmitting data over other carriers’ mobile
networks when leaving an area that is covered by the carrier’s networks. This is useful for controlling expenses
if the service plan does not include data roaming.
Enabling Data on GSM Devices

1. Go to Settings.
2. Touch Network & Internet > Mobile network.
3. Touch Roaming.
The switch moves to the on position.
Setting Preferred Network

Change the network operating mode.
1. Go to Settings.
2. Touch Network & Internet > Mobile network > Advanced.
3. Touch Automatically select network.
4. Touch Network.
5. In the Available network list, select a carrier network.
Using Search for MicroCell

A MicroCell acts like a mini cell tower in a building or residence and connects to an existing broadband Internet
service. It improves cell signal performance for voice calls, texts, and cellular data applications like picture
messaging and Web surfing.
1. Go to Settings.
2. Touch Network & Internet > Mobile network.
3. Touch Search for MicroCell.
Configuring the Access Point Name

NOTE: Many service provider Access Point Name (APN) data are pre-configured in the device. The APN
information for all other service provides must be obtained from the wireless service provider.
To use the data on a network, configure the APN information.
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1. Go to Settings.
2. Touch Network & Internet > Mobile network > Advanced.
3. Touch Access Point Names.
4. Touch an APN name in the list to edit an existing APN or touch to create a new APN.
5. Touch each APN setting and enter the appropriate data obtained from the wireless service provider.
6. When finished, touch > Save.
7. Touch the radio button next to the APN name to start using it.
Locking the SIM Card

Locking the SIM card requires the user to enter a PIN every time the device is turned on. If the correct PIN is
not entered, only emergency calls can be made.
1. Go to Settings.
2. Touch Security > SIM card lock.
3. Touch Lock SIM card.
4. Enter the PIN associated with the card. Touch OK.
5. Reset the device.
Wireless Local Area Networks

Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building. Before
using the device on a WLAN, the facility must be set up with the required hardware to run the WLAN
(sometimes known as infrastructure). The infrastructure and the device must both be properly configured to
enable this communication.
Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches,
Radius servers, etc.) for instructions on how to set up the infrastructure.
Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless & networks
settings configure the device to match the security scheme.
The device supports the following WLAN security options:
• Open
• Wireless Equivalent Privacy (WEP)
• Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK)
• WPA3-Personal
• WPA/WPA2/WPA3 Enterprise (EAP)
• Protected Extensible Authentication Protocol (PEAP) - with MSCHAPV2 and GTC authentication.
• Transport Layer Security (TLS)
• Tunneled Transport Layer Security (TTLS) - with Password Authentication Protocol (PAP), MSCHAP
and MSCHAPv2 authentication
• Password (PWD)
• Lightweight Extensible Authentication Protocol (LEAP).
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• WPA3-Enterprise 192-bit
The Status bar displays icons that indicate Wi-Fi network availability and Wi-Fi status.
NOTE: To extend the life of the battery, turn off Wi-Fi when not in use.
Connecting to a Wi-Fi Network

To connect to a Wi-Fi network:
1. Go to Settings.
2. Touch Wi-Fi to open the Wi-Fi screen. The device searches for WLANs in the area and lists them.
3. Scroll through the list and select the desired WLAN network.
4. For open networks, touch profile once or press and hold and then select Connect or for secure networks
enter the required password or other credentials then touch Connect. See the system administrator for
more information.
The device obtains a network address and other required information from the network using the dynamic
host configuration protocol (DHCP) protocol. To configure the device with a fixed internet protocol (IP)
address, see Configuring the Device to Use a Static IP Address on page 79.
5. In the Wi-Fi setting field, Connected appears indicating that the device is connected to the WLAN.
Removing a Wi-Fi Network

To remove a remembered or connected network:
1. Go to Settings.
2. Touch Network & Internet > W-Fi.
3. Scroll down to the bottom of the list and touch Saved networks.
4. Touch the name of the network.
5. Touch FORGET.
WLAN Configuration
This section provides information on configuring Wi-Fi settings.
Configuring a Secure Wi-Fi Network

1. Go to Settings.
2. Touch Network & Internet > Wi-Fi.
3. Slide the switch to the ON position.
4. The device searches for WLANs in the area and lists them on the screen.
5. Scroll through the list and select the desired WLAN network.
6. Touch the desired network. If the network security is Open, the device automatically connects to the
network. For all other network security a dialog box appears.
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7. If the network security is WPA/WPA2-Personal, WPA3-Personal, or WEP, enter the required password and
then touch Connect.
8. If the network security is WPA/WPA2/WPA3 Enterprise:
• Touch the EAP method drop-down list and select one of the following:
• PEAP
• TLS
• TTLS
• PWD
• LEAP.
• Touch the Phase 2 authentication drop-down list and select an authentication method.
• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates
are installed using the Security settings.
• If required, touch User certificate and select a user certificate. Note: User certificates are installed
using the Security settings.
• If required, in the Identity text box, enter the username credentials.
• If desired, in the Anonymous identity text box, enter an anonymous identity username.
• If required, in the Password text box, enter the password for then given identity.
9. If the network security is WPA3-Enterprise 192-bit:
• Touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates are installed
• Touch User certificate and select a user certificate. Note: User certificates are installed using the
Security settings.
• In the Identity text box, enter the username credentials.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a
Proxy Server for setting connection to a proxy server and see Configuring the Device to Use a Static IP
Address for setting the device to use a static IP address.
10.Touch Connect.
11.Touch the Home button.
Manually Adding a Wi-Fi Network

Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network
when out of range.
1. Go to Settings.
3. Slide the Wi-Fi switch to the On position.
4. Scroll to the bottom of the list and select Add network.
5. In the Network name text box, enter the name of the Wi-Fi network.
6. In the Security drop-down list, set the type of security to:
• None
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• Enhanced Open
• WEP
• WPA/WPA2-Personal
• WPA3-Personal
• WPA/WPA2/WPA3-Enterprise
• WPA3-Enterprise 192-bit
7. If the network security is None, touch Save.
8. If the network security is WEP, WPA3-Personal, or WPA/WPA2-Personal, enter the required password
and then touch Save.
9. If the network security is WPA/WPA2/WPA3-Enterprise:
• Touch the EAP method drop-down list and select one of the following:
• PEAP
• TLS
• TTLS
• PWD
• LEAP.
• Touch the Phase 2 authentication drop-down list and select an authentication method.
• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates
are installed using the Security settings.
• If required, touch User certificate and select a user certificate. Note: User certificates are installed
• If required, in the Identity text box, enter the username credentials.
• If desired, in the Anonymous identity text box, enter an anonymous identity username.
• If required, in the Password text box, enter the password for the given identity.
10.If the network security is WPA3-Enterprise 192-bit:
• Touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates are installed
• Touch User certificate and select a user certificate. Note: User certificates are installed using the
Security settings.
• In the Identity text box, enter the username credentials.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a
Proxy Server on page 79 for setting connection to a proxy server and see Configuring the Device to Use a
Static IP Address on page 79 for setting the device to use a static IP address.
11.Touch Save. To connect to the saved network, touch and hold on the saved network and select Connect to
network.
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Configuring for a Proxy Server

A proxy server is a server that acts as an intermediary for requests from clients seeking resources from other
servers. A client connects to the proxy server and requests some service, such as a file, connection, web
page, or other resource, available from a different server. The proxy server evaluates the request according to
its filtering rules. For example, it may filter traffic by IP address or protocol. If the request is validated by the
filter, the proxy provides the resource by connecting to the relevant server and requesting the service on behalf
of the client.
It is important for enterprise customers to be able to set up secure computing environments within their
companies, making proxy configuration essential. Proxy configuration acts as a security barrier ensuring that
the proxy server monitors all traffic between the Internet and the intranet. This is normally an integral part of
security enforcement in corporate firewalls within intranets.
1. Go to Settings.
4. In the network dialog box, select and touch a network.
5. Touch Advanced options.
6. Touch Proxy and select Manual.
7. In the Proxy hostname text box, enter the address of the proxy server.
8. In the Proxy port text box, enter the port number for the proxy server.
9. In the Bypass proxy for text box, enter addresses for web sites that are not required to go through the
proxy server. Use a comma “,” between addresses. Do not use spaces or carriage returns between
addresses.
10.Touch Connect.
Configuring the Device to Use a Static IP Address

By default, the device is configured to use Dynamic Host Configuration Protocol (DHCP) to assign an Internet
protocol (IP) address when connecting to a wireless network.
1. Go to Settings.
4. In the network dialog box, select and touch a network.
5. Touch Advanced options.
6. Touch IP settings and select Static.
7. In the IP address text box, enter an IP address for the device.
8. If required, in the Gateway text box, enter a gateway address for the device.
9. If required, in the Network prefix length text box, enter the prefix length.
10.If required, in the DNS 1 text box, enter a Domain Name System (DNS) address.
11.If required, in the DNS 2 text box, enter a DNS address.
12.Touch Connect.
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Wi-Fi Preferences
Use the Wi-Fi preferences to configure advanced Wi-Fi settings. From the Wi-Fi screen scroll down to the
bottom of the screen and touch Wi-Fi preferences.
• Turn on Wi-Fi automatically - When enabled, Wi-Fi automatically turns back on when near high quality
saved networks.
• Open network notification - When enabled, notifies the user when an open network is available.
• Advanced - Touch to expand options.
• Additional settings - See Additional Settings.
• Install Certificates – Touch to install certificates.
• Network rating provider - Disabled (AOSP devices). To help determine what constitutes a good Wi-Fi
network, Android supports external Network rating providers that provide information about the quality of
open Wi-Fi networks. Select one of the providers listed or None. If none are available or selected, the
Connect to open networks feature is disabled.
• MAC address - Displays the Media Access Control (MAC) address of the device when connecting to
Wi-Fi networks.
• IP address - Displays the IP address of the device when connecting to Wi-Fi networks.
Additional Wi-Fi Settings

NOTE: Additional Wi-Fi settings are for the device, not for a specific wireless network.
Use the Additional Settings to configure additional Wi-Fi settings. To view the additional Wi-Fi settings, scroll
to the bottom of the Wi-Fi screen and touch Wi-Fi Preferences > Advanced > Additional settings.
• Regulatory
• Country Selection - Displays the acquired country code if 802.11d is enabled, else it displays the
currently selected country code.
• Region code - Displays the current region code.
• Band and Channel Selection
• Wi-Fi frequency band - Set the frequency band to: Auto (default), 5 GHz only or 2.4 GHz only.
• Logging
• Advanced Logging – Touch to enable advanced logging or change the log directory.
• About
• Version - Displays the current Fusion information.
Wi-Fi Direct
Wi-Fi Direct devices can connect to each other without having to go through an access point. Wi-Fi Direct
devices establish their own ad-hoc network when required, letting you see which devices are available and
choose which one you want to connect to.
1. Go to Settings.
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2. Touch Wi-Fi > Wi-Fi preferences > Advanced > Wi-Fi Direct. The device begins searching for another
Wi-Fi Direct device.
3. Under Peer devices, touch the other device name.
4. On the other device, select Accept.
Connected appears on the device. On both devices, in their respective Wi-Fi Direct screens, the other device
name appears in the list.
Bluetooth
Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio
frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft))
communication and low power consumption.
Devices with Bluetooth capabilities can exchange information (for example, files, appointments, and tasks)
with other Bluetooth enabled devices such as printers, access points, and other mobile devices.
The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the healthcare,
fitness, security, and home entertainment industries. It provides reduced power consumption and cost while
maintaining standard Bluetooth range.
Adaptive Frequency Hopping

Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and
discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
• Channel Classification - A method of detecting an interference on a channel-by-channel basis, or
pre-defined channel mask.
• Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
• Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
• Channel Maintenance - A method for periodically re-evaluating the channels.
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels.
AFH coexistence allows enterprise devices to operate in any infrastructure.
The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5
mW and the expected range is 10 m (32.8 ft). A definition of ranges based on power class is difficult to obtain
due to power and device differences, and whether in open space or closed office space.
NOTE: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b
operation is required.
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Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified.
This allows application developers to define security mechanisms tailored to their specific need. Link-level
security occurs between devices, not users, while application-level security can be implemented on a per-user
basis. The Bluetooth specification defines security algorithms and procedures required to authenticate
devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a
mandatory feature of Bluetooth while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices
and create a link key for them. Entering a common personal identification number (PIN) in the devices being
paired generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack
responds with no key when a key is requested (it is up to user to respond to the key request event).
Authentication of Bluetooth devices is based-upon a challenge-response transaction. Bluetooth allows for a
PIN or passkey used to create other 128-bit keys used for security and encryption. The encryption key is
derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and
fast frequency hopping of the Bluetooth radios that makes long-distance eavesdropping difficult.
Recommendations are:
• Perform pairing in a secure environment
• Keep PIN codes private and do not store the PIN codes in the device
• Implement application-level security.
Bluetooth Profiles
The device supports the Bluetooth services listed.
Table 10 Bluetooth Profiles

Profile Description
Service Discovery Protocol Handles the search for known and specific services as well as
(SDP) general services.
Serial Port Profile (SPP) Allows use of RFCOMM protocol to emulate serial cable
connection between two Bluetooth peer devices. For example,
connecting the device to a printer.
Object Push Profile (OPP) Allows the device to push and pull objects to and from a push
server.
Advanced Audio Distribution Allows the device to stream stereo-quality audio to a wireless
Profile (A2DP) headset or wireless stereo speakers.
Audio/Video Remote Control Allows the device to control A/V equipment to which a user has
Profile (AVRCP) access. It may be used in concert with A2DP.
Personal Area Network (PAN) Allows the use of Bluetooth Network Encapsulation Protocol to
provide L3 networking capabilities over a Bluetooth link. Only
PANU role is supported.
Human Interface Device Profile Allows Bluetooth keyboards, pointing devices, gaming devices and
(HID) remote monitoring devices to connect to the device.
Headset Profile (HSP) Allows a hands-free device, such as a Bluetooth headset, to place
and receive calls on the device.
Hands-Free Profile (HFP) Allows car hands-free kits to communicate with the device in the
car.
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Table 10 Bluetooth Profiles (Continued)

Profile Description
Phone Book Access Profile Allows exchange of Phone Book Objects between a car kit and a
(PBAP) mobile device to allow the car kit to display the name of the
incoming caller; allow the car kit to download the phone book so
you can initiate a call from the car display.
Out of Band (OOB) Allows exchange of information used in the pairing process. Pairing
is completed using the Bluetooth radio, but requires information
from the OOB mechanism. Using OOB with NFC enables pairing
when devices simply get close, rather than requiring a lengthy
discovery process.
Symbol Serial Interface (SSI) Allows for communication with Bluetooth Imager.
Generic Attribute Profile (GATT) Provides profile discovery and description services for Bluetooth
Low Energy protocol. It defines how attributes are grouped
together into sets to form services.
Dial Up Networking (DUN) Provides a standard to access the Internet and other dial-up
services over Bluetooth.
Generic Access Profile (GAP) Use for device discovery and authentication.
OBject EXchange (OBEX) Facilitates the exchange of binary objects between devices.
Bluetooth Power States

The Bluetooth radio is off by default.
• Suspend - When the device goes into suspend mode, the Bluetooth radio stays on.
• Airplane Mode - When the device is placed in Airplane Mode, the Bluetooth radio turns off. When Airplane
mode is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the Bluetooth radio
can be turned back on if desired.
Bluetooth Radio Power

Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (for example, an
airplane). When the radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the
Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only with
Bluetooth radios in close proximity.
NOTE: To achieve the best battery life, turn off radios when not in use.
Enabling Bluetooth
1. Swipe down from the Status bar to open the Notification panel.
2. Touch to turn Bluetooth on.
Disabling Bluetooth
1. Swipe down from the Status bar to open the Notification panel.
2. Touch to turn Bluetooth off.
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Discovering Bluetooth Device(s)

The device can receive information from discovered devices without pairing. However, once paired, the device
and a paired device exchange information automatically when the Bluetooth radio is on.
1. Ensure that Bluetooth is enabled on both devices.
2. Ensure that the Bluetooth device to discover is in discoverable mode.
3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4. Swipe down from the Status bar to open the Quick Access panel.
5. Touch and hold Bluetooth.
6. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area and
displays them under Available devices.
7. Scroll through the list and select a device. The Bluetooth pairing request dialog box appears.
8. Touch Pair on both devices.
9. The Bluetooth device is added to the Paired devices list and a trusted (“paired”) connection is established.
Changing the Bluetooth Name

By default, the device has a generic Bluetooth name that is visible to other devices when connected.
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Bluetooth.
3. If Bluetooth is not on, move the switch to turn Bluetooth on.
4. Touch Device name.
5. Enter a name and touch RENAME.
Connecting to a Bluetooth Device

Once paired, connect to a Bluetooth device.
1. Go to Settings.
3. In the list, touch the unconnected Bluetooth device.
When connected, Connected appears below the device name.
Selecting Profiles on the Bluetooth Device

Some Bluetooth devices have multiple profiles.
1. Go to Settings.
3. In the Paired Devices list, touch next to the device name.
4. Turn on or off a profile to allow the device to use that profile.
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Unpairing a Bluetooth Device

Unpairing a Bluetooth device erases all pairing information.
1. Go to Settings.
3. In the Paired Devices list, touch next to the device name.
4. Touch FORGET.
Cast
Use Cast to mirror the device screen on a Miracast enabled wireless display.
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Cast.
3. Touch > Enable wireless display.
The device searches for nearby Miracast devices and lists them.
4. Touch a device to begin casting.
Near Field Communications

NFC/HF RFID is a short-range wireless connectivity technology standard that enables secure transaction
between a reader and a contactless smartcard. The technology is based on ISO/IEC 14443 type A and B
(proximity), and ISO/IEC 15693 (vicinity), and FeliCa standards, using the HF 13.56 MHz unlicensed band.
The device supports the following operating modes:
• Reader mode
• Peer-to-Peer communication
• Card Emulation mode.
Using NFC, the device can:
• Read contactless cards such as contactless tickets, ID cards and ePassport.
• Read and write information to contactless cards such as SmartPosters and tickets, as well as devices with
NFC interface such as vending machines.
• Read information from supported medical sensors.
• Pair with supported Bluetooth devices such as printers , ring scanners (ex. RS6000), and headsets (ex.
HS3100).
• Exchange data with another NFC device.
• Emulate contactless card such as or ticket.
The device NFC antenna is positioned to read NFC cards from the top of the device while the device is being
held.
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Reading NFC Cards

Read contactless cards using NFC.
Figure 11 Reading Cards
TC52x-HC
TC52x/TC57x
1. Launch an NFC enabled application.

2. Hold device as shown.
3. Move the device close to the NFC card until it detects the card.
4. Hold the card steadily until the transaction is complete (usually indicated by the application).
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Enterprise NFC Settings

Improve NFC performance or increase battery life by selecting which NFC features to use on the device.
• Card Detection Mode - Select a card detection mode.
• Low - Increases battery life by lowering the NFC detection speed.
• Hybrid - Provides a balance between NFC detection speed and battery life (default).
• Standard - Provides the best NFC detection speed, but reduces battery life.
• Supported Card Technology - Select an option to detect only one NFC tag type, increasing battery life,
but reducing detection speed.
• All (Default) - Detects all NFC tag types. This provides the best detection speed, but reduces battery
life.
• ISO 14443 Type A/B
• FeliCa
• ISO15693
• Other NFC settings available with Zebra administrator tools (CSP) - Allows configuration of additional
Enterprise NFC Settings through staging tools and Mobile Device Management (MDM) solutions with an
MX version that supports the Enterprise NFC Settings Configuration Service Provider (CSP). For more
information on using the Enterprise NFC Settings CSP, refer to: techdocs.zebra.com.
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Data Capture
The device supports data capture using:
• Integrated SE4720 imager
• Integrated camera
• RS507/RS507x Bluetooth Ring Scanner
• RS5100 Bluetooth Ring Scanner
• RS6000 Bluetooth Ring Scanner
• DS3678 Digital Scanner
• LI3678 Linear Scanner
• DS2278 Digital Scanner
• DS8178 Digital Scanner.
Imaging
The imager uses imaging technology to take a picture of a bar code, stores the resulting image in its
memory, and executes state-of-the-art software decoding algorithms to extract the bar code data from
the image. With a 2D imager, the device has the following features:
• Omnidirectional reading of a variety of bar code symbologies, including the most popular linear,
postal, PDF417, and 2D matrix code types.
• Advanced intuitive laser aiming cross-hair and dot aiming for easy point-and-shoot operation.
Digital Camera
The device with an integrated camera based barcode scanning solution has the following features:
• Omnidirectional reading of a variety of barcode symbologies, including the most popular linear,
postal, QR, PDF417, and 2D matrix code types.
• Cross-hair reticle for easy point-and-shoot operation.
• Picklist mode to decode a particular barcode from many in the field of view.
The solution uses the advanced camera technology to take a digital picture of a barcode, and executes
state-of-the-art software decoding algorithms to extract the data from the image.
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Data Capture
Linear Imager
The device with an integrated linear imager has the following features:
• Reading a variety of bar code symbologies, including the most popular 1-D code types.
• Intuitive aiming for easy point-and-shoot operation.
The imager uses imaging technology to take a picture of a bar code, stores the resulting image in its memory,
and executes state-of-the-art software decoding algorithms to extract the bar code data from the image.
Operational Modes
The device with an integrated imager supports two modes of operation, listed below. Activate each mode by
pressing the Scan button.
• Decode Mode: In this mode, the device attempts to locate and decode enabled barcodes within its field of
view. The imager remains in this mode as long as the user holds the scan button, or until it decodes a
barcode.
NOTE: To enable Pick List Mode, configure in DataWedge or set in an application using a API command.
• Pick List Mode: This mode allows the user to selectively decode a barcode when more than one barcode
is in the device’s field of view. To accomplish this, move the aiming crosshair or dot over the required
barcode to decode only this barcode. This feature is ideal for pick lists containing multiple barcodes and
manufacturing or transport labels containing more than one barcode type (either 1D or 2D).
NOTE: To enable MultiBarcode Mode, configure in DataWedge or set in an application using a API command.
• MultiBarcode Mode: In this mode, the device attempts to locate and decode a specific number of unique
barcodes within its field of view. The device remains in this mode as long as the user holds the scan button,
or until it decodes all the barcodes.
• The device attempts to scan the programmed number of unique barcodes (from 2 through 100).
• If there are duplicate barcodes (same symbology type and data), only one of the duplicate barcodes is
decoded and the remainder are ignored. If the label has two duplicate barcodes plus another two
different barcodes, a maximum of three barcodes will be decoded from that label; one will be ignored as
a duplicate.
• Barcodes can be of multiple symbology types and still be acquired together. For example, if the
specified quantity for a MultiBarcode scan is four, two barcodes can be symbology type Code 128 and
the other two can be symbology type Code 39.
• If the specified number of unique barcodes is not initially in view of the device, the device will not decode
any data until the device is moved to capture the additional barcode(s) or time out occurs. If the device
field of view contains a number of barcodes greater than the specified quantity, the device randomly
decodes barcode(s) until the specified number of unique barcodes is reached. For example, if the count
is set to two and eight barcodes are in the field of view, the device decodes the first two unique barcodes
it sees, returning the data in random order.
• MultiBarcode Mode does not support concatenated barcodes.
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RS507/RS507X Hands-Free Imager

The RS507/RS507X Hands-free Imager is a wearable barcode scan solution for both 1D and 2D barcode
symbologies.
Figure 12 RS507/RS507X Hands-Free Imager
Refer to the RS507/RS507X Hands-free Imager Product Reference Guide for more information.
RS5100 Ring Scanner

The RS5100 Ring Scanner is a wearable barcode scan solution for both 1D and 2D bar code symbologies.
Figure 13 RS5100 Ring Scanner
Refer to the RS5100 Ring Scanner Product Reference Guide for more information.
RS6000 Bluetooth Ring Scanner

The RS6000 Bluetooth Ring Scanner is a wearable bar code scan solution for both 1D and 2D bar code
symbologies.
Figure 14 RS6000 Bluetooth Ring Scanner
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Refer to the RS6000 Bluetooth Ring Scanner Product Reference Guide for more information.
DS3678 Digital Scanner

The cordless DS3678 combines superior 1D and 2D omnidirectional bar code scanning performance and
advanced ergonomics in a lightweight design.
Figure 15 DS3678 Digital Scanner
Refer to the DS36X8 Digital Scanner Product Reference Guide for more information.
LI3678 Linear Scanner

The cordless LI3678 combines excellent scanning performance and advanced ergonomics to provide the best
value in a lightweight scanner, ensuring comfort and ease of use for extended periods of time.
Figure 16 LI3678 Linear Scanner
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Refer to the LI36X8 Linear Scanner Product Reference Guide for more information.
DS2278 Digital Scanner

The DS2278 digital imager scanner scans both 1D and 2D bar codes and does not compromise performance
or features.
Refer to the DS2278 Digital Scanner Product Reference Guide for more information.
DS8178 Scanner
The DS8178 digital imager scanner scans both 1D and 2D bar codes and does not compromise performance
or features.
Refer to the DS8178 Digital Scanner Product Reference Guide for more information.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master it.
However, consider the following to optimize scanning performance:
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• Range: Scanners decode best over a particular working range — minimum and maximum distances from
the barcode. This range varies according to barcode density and scanning device optics. Scan within range
for quick and constant decodes; scanning too close or too far away prevents decodes. Move the scanner
closer and further away to find the right working range for the barcodes being scanned.
• Angle: Scanning angle is important for quick decodes. When the illumination/flash reflects directly back into
the imager, the specular reflection can blind/saturate the imager. To avoid this, scan the barcode so that the
beam does not bounce directly back. Do not scan at too sharp an angle; the scanner needs to collect
scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to
work within.
• Hold the device farther away for larger symbols.
• Move the device closer for symbols with bars that are close together.
NOTE: Scanning procedures depend on the app and device configuration. An app may use different scanning
procedures from the one listed above.
Scanning with Internal Imager

To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the
user to enable the imager, decode the barcode data, and display the barcode content.
To scan with the internal imager:
1. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
2. Point the exit window on the top of the device at a barcode.
3. Press and hold the scan button.
On the TC52x/TC57x, the red laser aiming pattern with red aiming dot turns on to assist in aiming.
On the TC52x-HC, the white laser aiming pattern with green aiming dot turns on to assist in aiming.
Figure 19 TC52x/TC57x Imager Scanning
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Figure 20 TC52x-HC Imager Scanning
NOTE: When the device is in Picklist mode, the imager does not decode the barcode until the crosshair or
aiming dot touches the barcode.
4. Ensure the barcode is within the area formed by the crosshairs in the aiming pattern. The aiming dot
increases visibility in bright lighting conditions.
Figure 21 Aiming Pattern
Figure 22 Pick List Mode with Multiple Barcodes
5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded
successfully.
6. Release the scan button.
NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital
picture (image) of a poor or difficult barcode as long as the scan button remains pressed.
7. The barcode content data displays in the text field.
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Scanning with Internal Camera

To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the
user to enable the imager, decode the barcode data, and display the barcode content.
To scan with the internal camera:
NOTE: When capturing barcode data in poor lighting, turn on Illumination mode in the DataWedge application.
2. Point the camera exit window on the back of the device at a barcode.
Figure 23 Camera Scanning
3. Press and hold the scan button. By default, a preview window appears on the screen.
NOTE: When Picklist mode is enabled, move the device until the bar code is centered under the red target on
the screen.
4. Move the device until the barcode is visible on the screen.
5. The Decode LED lights green, a beep sounds and the device vibrates, by default, to indicate the bar code
was decoded successfully.
6. The captured data appears in the text field.
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Scanning with RS507/RS507X Hands-Free Imager

To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows you to
enable the scanner to decode barcode data and display the barcode content.
To scan with the RS507/RS507X:
1. Pair the RS507/RS507X with the device. See Pairing the Bluetooth Ring Scanner on page 103 for more
information.
3. Point the RS507/RS507X at a barcode.
4. Press and hold the trigger.
The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by
the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
The RS507/RS507X LEDs light green and a beep sounds to indicate the barcode was decoded
successfully. When the RS507/RS507X is in Pick List mode, the RS507/RS507X does not decode the
barcode until the center of the crosshair touches the barcode.
Figure 24 RS507/RS507X Aiming Pattern
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Figure 25 RS507/RS507X Pick List Mode with Multiple Barcodes in Aiming Pattern
Scanning with RS6000 Bluetooth Ring Scanner

To read a barcode, a scan-enabled app is required. Devices that contain the Zebra DataWedge app allows you
to enable the scanner to decode barcode data and display the barcode content.
To scan with the RS6000:
1. Pair the RS6000 with the device. See Pairing Using Bluetooth Human Interface Device for more
information.
3. Point the RS6000 at a barcode.
The RS6000 LEDs light green and a beep sounds to indicate the barcode was decoded successfully. When
the RS6000 is in Pick List mode, the RS6000 does not decode the barcode until the center of the crosshair
touches the barcode.
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Figure 26 RS6000 Aiming Pattern
Figure 27 RS6000 Pick List Mode with Multiple Barcodes in Aiming Pattern
Scanning with RS5100 Ring Scanner

To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows you to
enable the scanner to decode barcode data and display the barcode content.
To scan with the RS5100:
1. Pair the RS5100 with the device. See Pairing Using Simple Serial Interface or Pairing Using Bluetooth
Human Interface Device for more information.
3. Point the RS5100 at a barcode.
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The RS5100 LEDs light green and a beep sounds to indicate the barcode was decoded successfully. When
the RS5100 is in Pick List mode, the RS5100 does not decode the barcode until the center of the crosshair
touches the barcode.
Figure 28 RS5100 Aiming Pattern
Figure 29 RS5100 Pick List Mode with Multiple Barcodes in Aiming Pattern
Scanning with the DS3678 Bluetooth Scanner

To scan with the DS3678:
1. Pair the scanner with the device. For more information, see Pairing Bluetooth Scanners.
3. Point the scanner at a barcode.
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Figure 30 Barcode Scanning (DS3678 shown)
Ensure the barcode is within the area formed by the aiming pattern. The aiming dot increases visibility in
bright lighting conditions.
Figure 31 DS3678 Aiming Pattern
Figure 32 DS3678 Pick List Mode with Multiple Barcodes in Aiming Pattern
Scanning with LI3678 Linear Imager

To scan with the LI3678:
1. Pair the LI3678 with the device. See Pairing a Bluetooth Scanner on page 107 for more information.
3. Point the LI3678 at a barcode.
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Figure 33 Barcode Scanning with LI3678

5. Ensure the aiming pattern covers the barcode.
Figure 34 LI3678-SR Aiming Pattern
6. Upon successful decode, the scanner beeps and the LED displays a single green flash.
Scanning with DS2278 Digital Scanner

1. Pair the DS2278 with the device. See Pairing a Bluetooth Scanner on page 107 for more information.
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Figure 35 Barcode Scanning with DS2278

Figure 36 DS2278 Aiming Pattern
6. Upon successful decode, the scanner beeps and the LED flashes, and the scan line turns off.
Scanning with DS8178 Digital Scanner

1. Pair the DS8178 with the device. See Pairing a Bluetooth Scanner on page 107 for more information.
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Figure 37 Barcode Scanning with DS8178

6. Upon successful decode, the scanner beeps and the LED flashes, and the scan line turns off.
Pairing the Bluetooth Ring Scanner

To connect the Bluetooth Ring Scanner to the device, use one of the following methods:
• Near Field Communication (NFC) (RS5100/RS6000 only)
• Simple Serial Interface (SSI)
• Bluetooth Human Interface Device (HID) Mode.
Pairing Using Near Field Communication

NOTE: RS5100 and RS6000 only.
The device provides the ability to pair the Ring Scanner using NFC.
To pair using NFC:
1. Ensure that the Ring Scanner is in SSI mode. Refer to the RS5100 or RS6000 User Guide for more
information.
2. Ensure that NFC is enabled on the device.
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3. Align the NFC icon on the Ring Scanner with the NFC antenna on the device.
The Status LED blinks blue indicating that the Ring Scanner is attempting to establish connection with the
device. When connection is established, the Status LED turns off and the Ring Scanner emits a single
string of low/high beeps.
A notification appears on the device screen and the icon appears in the Status bar.
Figure 38 Align NFC Antennas (RS6000 shown)
1 NFC Logo
Pairing in HID Mode Using Near Field Communication

NOTE: RS5100 and RS6000 only.
The device provides the ability to pair the Ring Scanner in HID mode using NFC.
To pair in HID mode using NFC:
1. Ensure that NFC is enabled on the device.
2. Ensure that Bluetooth is enabled on the device.
3. Place the Ring Scanner in Human Interface Device (HID) mode. If the Ring Scanner is already in HID
mode, skip to step 4.
a. Remove the battery from the Ring Scanner.
b. Press and hold the Restore key.
c. Install the battery onto the Ring Scanner.
d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash
green.
e. Scan the barcode below to place the Ring Scanner in HID mode.
4. Remove the battery from the Ring Scanner.

5. Re-install the battery into the Ring Scanner.
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6. Align the NFC icon on the Ring Scanner with the NFC antenna on the device.
The Ring Scanner Status LED blinks blue indicating that the Ring Scanner is attempting to establish
connection with the device. When connection is established, the Status LED turns off and the Ring Scanner
emits a single string of low/high beeps.
A notification appears on the device screen and the icon appears in the Status bar.
Figure 39 Align NFC Antennas (RS6000 shown)
NFC Logo
Pairing Using Simple Serial Interface

To pair the Ring Scanner with the device using SSI.
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2. Using the Ring Scanner, scan the barcode on the screen.
The Ring Scanner emits a string of high/low/high/low beeps. The Scan LED flashes green indicating that
the Ring Scanner is attempting to establish connection with the device. When connection is established, the
Scan LED turns off and the Ring Scanner emits one string of low/high beeps.
A notification appears on the Notification panel and the icon appears in the Status bar.
Pairing Using Bluetooth Human Interface Device

To pair the Ring Scanner with the device using Human Interface Device (HID):
1. Ensure that Bluetooth is enabled on both devices.
2. Ensure that the Bluetooth device to discover is in discoverable mode.
4. Place the Ring Scanner in HID mode. If the Ring Scanner is already in HID mode, skip to step 5.
a. Remove the battery from the Ring Scanner.
b. Press and hold the Restore key.
c. Install the battery onto the Ring Scanner.
d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash
green.
e. Scan the barcode below to place the Ring Scanner in HID mode.
Figure 40 RS507/RS507x Ring Scanner Bluetooth HID Barcode
Figure 41 RS5100 / RS6000 Ring Scanner Bluetooth HID Barcode
5. Remove the battery from the Ring Scanner.

6. Re-install the battery into the Ring Scanner.
7. Swipe down from the Status bar to open the Quick Access panel and then touch .
8. Touch Bluetooth.
10.Scroll through the list and select Ring Scanner.
The device connects to the Ring Scanner and Connected appears below the device name. The Bluetooth
device is added to the Paired devices list and a trusted (“paired”) connection is established.
A notification appears on Notification panel and the icon appears in the Status bar.
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Pairing a Bluetooth Scanner

Connect the scanner to the device using one of the following methods:
• Simple Serial Interface (SSI) mode
• Bluetooth Human Interface Device (HID) mode.
Pairing Using Simple Serial Interface

To pair the scanner with the device using SSI:
2. Install the battery into the scanner.
3. On the device swipe up from the bottom of the Home screen and touch .
Figure 42 Bluetooth Pairing Utility
4. Using the scanner, scan the barcode on the screen.

The scanner emits a high/low/high/low beeps. The Scan LED flashes green indicating that the scanner is
attempting to establish connection with the device. When connection is established, the Scan LED turns off
and the scanner emits one string of low/high beeps.
5. On the device touch the Home button.
Pairing Using Bluetooth Human Interface Device

To pair the scanner with the device using HID:
1. Remove the battery from the scanner.
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2. Replace the battery.

3. After the scanner reboots, scan the barcode below to place the scanner in HID mode.
4. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
5. Touch Bluetooth.
7. Scroll through the list and select XXXXX xxxxxx, where XXXXX is the scanner and xxxxxx is the serial
number.
The device connects to the scanner, the scanner beeps once and Connected appears below the device
name. The Bluetooth device is added to the Paired devices list and a trusted (“paired”) connection is
established.
DataWedge
DataWedge is a utility that adds advanced barcode scanning capability to any application without writing code.
It runs in the background and handles the interface to built-in barcode scanners. The captured barcode data is
converted to keystrokes and sent to the target application as if it was typed on the keypad.
DataWedge allows any app on the device to get data from input sources such as a barcode scanner, MSR,
RFID, voice, or serial port and manipulate the data based on options or rules.
Configure DataWedge to:
• Provide data capture services from any app.
• Use a particular scanner, reader or other peripheral device.
• Properly format and transmit data to a specific app.
To configure DataWedge refer to techdocs.zebra.com/datawedge/.
Enabling DataWedge
2. Touch > Settings.
3. Touch the DataWedge enabled checkbox. A blue checkmark appears in the checkbox indicating that
DataWedge is enabled.
Disabling DataWedge
1. Touch .
2. Touch Settings.
3. Touch DataWedge enabled.
The blue check disappears from the checkbox indicating that DataWedge is disabled.
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Supported Decoders
NOTE: DataWedge supports the decoders listed below but not all are validated on this device.
Table 11 Supported Decoders
Internal Imager
RS507/RS507X
Camera
RS5100
RS6000
DS2278
DS3678
DS8178
SE4720
LI3678
Decoders
Australian Postal O O O O O O O -- O
Aztec X X X X X X X -- X
Canadian Postal O O O O -- -- -- -- --
Chinese 2 of 5 O O O O O O O O O
Codabar X X X X X X X X X
Code 11 O O O O O O O O O
Code 128 X X X X X X X X X
Code 39 X X X X X X X X X
Code 93 O O O O O O O O O
Composite AB O O O O O O O -- O
Composite C O O O O O O O -- O
Discrete 2 of 5 O O O O O O O O O
Datamatrix X X X X X X X -- X
Dutch Postal O O O O O O O -- O
DotCode X O O O O O O O O
EAN13 X X X X X X X X X
EAN8 X X X X X X X X X
Grid Matrix O O O O O O O O O
GS1 DataBar X X X X X X X X X
GS1 DataBar X X X X X X X X X
Expanded
GS1 DataBar Limited O O O O O O O O O
GS1 Datamatrix O O O O -- O O -- O
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Table 11 Supported Decoders (Continued)
Internal Imager
RS507/RS507X
Camera
RS5100
RS6000
DS2278
DS3678
DS8178
SE4720
LI3678
Decoders
GS1 QRCode O O O O -- O O -- O
HAN XIN O O O O -- -- O O --
Interleaved 2 of 5 O O O O O O O O O
Japanese Postal O O O O O O O -- O
Korean 3 of 5 O O O O O O O O O
MAIL MARK X X X X -- X X -- X
Matrix 2 of 5 O O O O O O O O O
Maxicode X X X X X X X -- X
MicroPDF O O O O O O O -- O
MicroQR O O O O O O O -- O
MSI O O O O O O O O O
PDF417 X X X X X X X -- X
QR Code X X X X X X X -- X
Decoder Signature O O O O O O -- -- --
TLC 39 O O O O O O O O O
Trioptic 39 O O O O O O O O O
UK Postal O O O O O O O -- O
UPCA X X X X X X X X X
UPCE0 X X X X X X X X X
UPCE1 O O O O O O O O O
US4state O O O O O O O -- O
US4state FICS O O O O O O O -- O
US Planet O O O O O O O -- O
US Postnet O O O O O O O -- O
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Key
X = Enabled
O = Disabled
-- = Not Supported
Touch the Back button to return to the previous screen.
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Calls
NOTE: This section applies to WWAN devices only.
Not applicable to TC57JO.
Make a phone call from the Phone app, the Contacts app, or other apps or widgets that display contact
information.
Emergency Calling
The service provider programs one or more emergency phone numbers, such as 911 or 999, that the user
can call under any circumstances, even when the phone is locked, a SIM card is not inserted or the phone
is not activated. The service provider can program additional emergency numbers into the SIM card.
However, the SIM card must be inserted in the device in order to use the numbers stored on it. See the
service provider for additional information.
NOTE: Emergency numbers vary by country. The phone’s pre-programmed emergency number(s) may
not work in all locations, and sometimes an emergency call cannot be placed due to network,
environmental, or interference issues.
Audio Modes
The device offers three audio modes for use during phone calls.
• Handset Mode - Switch audio to the receiver at the top front of the device to use the device as a
handset. This is the default mode.
• Speaker Mode - Use the device as a speakerphone.
• Headset Mode - Connect a Bluetooth or wired headset to automatically switch audio to the headset.
Bluetooth Headset
Use a Bluetooth headset for audio communication when using an audio-enabled app. See Bluetooth on
page 100 for information on connecting a Bluetooth headset to the device. Set the volume appropriately
before putting on the headset. When a Bluetooth headset is connected, the speakerphone is muted.
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Calls
Wired Headset
TC57x only.
Use a wired headset and audio adapter for audio communication when using an audio-enabled app. Set
the volume appropriately before putting on the headset. When a wired headset is connected, the
speakerphone is muted.
To end a call using the wired headset, press and hold the headset button until the call ends.
Figure 43 3.5 mm Headset
Adjusting Audio Volume

• Use the volume buttons to adjust the phone volume.
• Ring and notification volumes when not in a call.
• Conversation volume during a call.
Making a Call Using the Dialer

Use the dialer tab to dial phone numbers.
1. On the Home screen touch .
2. Touch .
3. Touch the keys to enter the phone number.
4. Touch below the dialer to initiate the call.

• - Send audio to the speakerphone.
• - Mute the call.
• - Display the dial pad.
• - Place the call on hold (not available on all services).
• - Create a conference call.
• - Increase audio level.
5. Touch to end the call.
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Calls
If using a Bluetooth headset, additional audio options are available. Touch the audio icon to open the audio
menu.
• - Audio is routed to the Bluetooth headset.
• - Audio is routed to the speakerphone.
• - Audio is routed to the earpiece.
Accessing Dialing Options

The dialer provides options to save the dialed number to contacts, send an SMS, or insert pauses and wait
into the dial string.
• Enter at least one digit in the dialer, then touch .
• Add 2–sec pause - Pause the dialing of the next number for two seconds. Multiple pauses are
added sequentially.
• Add wait - Wait for confirmation to send the rest of the digits.
Making a Call Using Contacts

There are two ways to make a call using contacts:
• Using the Dialer
• Using the Contacts app.
Using the Dialer

2. Touch the tab.
3. Touch the contact.
4. Touch to initiate the call.

Using the Contacts App

1. Touch .
2. Touch a contact name.
3. Touch to initiate the call.
Making a Call Using Call History

Call History is a list of all the calls placed, received, or missed. It provides a convenient way to redial a
number, return a call, or add a number to Contacts.
Arrow icons beside a call indicate the type of call. Multiple arrows indicate multiple calls.
• - Missed incoming call
• - Received incoming call
• - Outgoing call.
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Calls
Using the Call History List

2. Touch the tab.
3. Touch next to the contact to initiate the call.
4. Touch the contact to perform other functions.
Making a Conference Call on GSM

Create a conference phone session with multiple people.
NOTE: Conference Calling and the number of conference calls allowed may not be available on all
services. Please check with the service provider for Conference Calling availability.
2. Touch .
3. Touch the keys to enter the phone number.

5. When the call connects, touch .
The first call is placed on hold.
6. Touch .
7. Touch the keys to enter the second phone number.

When the call connects, the first call is placed on hold and the second call is active.
9. Touch to create a conference call with three people.
10. Touch to add another call.
The conference is placed on hold.
11. Touch .
12. Touch the keys to enter another phone number.

14. Touch icon to add the third call to the conference.
15. Touch Manage conference call to view all callers.
• - Remove a caller from the conference

• - Speak privately with one party during a conference call
• - Include all parties again.
Making a Call Using a Bluetooth Headset

To make a call using a Bluetooth headset:
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Calls
1. Pair the Bluetooth headset with the device.

2. Press the Call button on the Bluetooth headset.
3. Press the Call button on the Bluetooth headset to end the call.
Answering Calls
When receiving a phone call, the Incoming Call screen displays the caller ID and any additional
information about the caller that is in the Contacts app.
• Touch ANSWER to answer the call or DECLINE to send the caller to voice mail.
If the screen lock is enabled, the user can answer the call without unlocking the device.
• When a call arrives:
• Touch and slide up to answer the call.
• Touch and slide down to send the call to voice mail.
• Touch to open a list of quick text responses. Touch one to send it to the caller immediately.
When the calls ends, the device remains locked.
If using a Bluetooth headset when a call arrives, touch the Call button on the Bluetooth headset to answer
the call. To end the call press the headset Call button.
All incoming calls are recorded in the Phone app Call log tab. If you miss a call, you receive a notification.
To silence the ringer before answering the call, press the volume down button on the side of device.
Call Settings
NOTE: Not all options are available for all configurations
To modify phone call settings, on the Home screen touch > > Settings.
• Display options
• Sort by - Set to First name or Last name.
• Name format - Set to First name first or Last name first.
• Sounds and vibrations - Touch to edit the general sound settings for the device.
• Quick responses - Touch to edit quick responses to use instead of answering a call.
• Speed dial settings - Set speed dial contact shortcuts.
• Calls
• Calling accounts
• SIP accounts - Choose to receive Internet calls for accounts added to the device, view or
change SIP accounts, or add an Internet calling account.
• Use SIP calling - Set to For all calls or Only for SIP calls (default).
• Receive incoming calls - Enable to allow incoming calls (default - disabled).
• Fixed Dialing Numbers - Set to only allow the phone to dial the phone number(s) or area code(s)
specified in a Fixed Dialing list.
• Call forwarding - Set to forward incoming calls to a different phone number.
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Calls
NOTE: Call Forwarding may not be available on all networks. Check with the service provider for
availability.
• Call barring - Set to block certain types of incoming or outgoing calls.
• Additional settings
• Caller ID - Set caller ID to reveal the identity of the person making an outgoing call. Options:
Network default (default), Hide number, Show number.
• Call waiting - Set to be notified of an incoming call while on a call.
• Blocked numbers - Set to block calls and texts from certain phone numbers. Touch ADD A NUMBER
to block a phone number.
• Voicemail - Configure voicemail settings.
• Notifications - Configure voicemail notification settings.
• Alerting - Touch to receive sound and vibration notifications when a voicemail is received. Use
toggle switches to enable or disable Pop on screen, Blink light, Show notification dot, and
Override Do Not Disturb.
• Silent - Touch to silence sound and vibration notifications when a voicemail is received. Use
toggle switches to enable or disable Minimize, Show notification dot, and Override Do Not
Disturb.
• Sound - Select a sound to play for notifications from this app.
• Vibrate - Allow notifications from this app to vibrate the device.
• Blink light - Allow notifications from this app the light the Notification LED blue.
• Show notification dot - Allow notifications from this app to add a notification dot to the app icon.
• Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is enable
• Advanced Settings
• Service - Set the service provider or other provider for voicemail service.
• Setup - Select to update the phone number used to access voicemail.
• Accessibility
• Hearing aids - Select to enable hearing air compatibility.
• RTT settings - Configure Real-time text (RTT) settings.
• Real-time text (RTT) call - Select to allow messaging during a call.
• Set RTT visibility - Set to Visible during calls (default) or Always visible.
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Accessories
This section provides information for using the accessories for the device.
Table 12 Accessories
Accessory Part Number Description
Cradles
1-Slot USB/Charge Only CRD-TC51-1SCU-01 Provides device charging and communication.
Cradle Kit Includes cradle, power supply
(PWR-BGA12V50W0WW) and DC line cord.
Healthcare 1-Slot CRD-TC51-HC1SC-01 Provides device charging and communication.
USB/Charge Only Cradle Includes cradle, power supply
Kit (PWR-BGA12V50W0WW) and DC line cord.
1-Slot Workstation Docking CRD-TC5X-1SWS-01 Provides device charging and contains
Cradle additional ports for HDMI, Ethernet, and USB
ports that enable device to be used as a
workstation computer when connected to a
HDMI monitor, keyboard and mouse. Includes
2-Slot USB/Ethernet CRD-TC5X-2SETH-02 Provides device and spare battery charging,
Cradle Kit and USB and Ethernet communication.
Includes cradle, power supply
4-Slot Charge Only Cradle CRD-TC51-5SC4B-01 Charges up to four devices and four spare
with Battery Charger Kit batteries. Includes cradle, power supply
(PWR-BGA12V108W0WW) and DC line cord
5-Slot Charge Only Cradle CRD-TC51-5SCHG-01 Charges up to five devices. Includes, cradle,
Kit power supply (PWR-BGA12V108W0WW)
and DC line cord.
Healthcare 5-Slot Charge CRD-TC51-HC5SC-01 Charges up to five devices. Includes, cradle,
Only Cradle Kit power supply (PWR-BGA12V108W0WW)
and DC line cord.
5-Slot Ethernet Cradle Kit CRD-TC51-5SETH-01 Provides device charging and provides
Ethernet communication for up to five
devices. Includes cradle, power supply
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Table 12 Accessories (Continued)

Cradle Mount BRKT-SCRD-SMRK-01 Mounts the 5-Slot Charge Only Cradle, 5-Slot
Ethernet Cradle, and 4-Slot Battery Charger
to a wall or rack.
USB-Ethernet Adapter KT-TC51-ETH1-01 Provides USB and Ethernet communication
with the 1-Slot USB/Charge Only Cradle Kit.
Batteries and Chargers
PowerPrecisionPlus BTRY-TC51-43MA1-01 Replacement battery (single pack).
Battery BTRY-TC51-43MA1-10 Replacement battery (10–pack).
Healthcare BTRY-TC51-43HC1-01 Replacement battery (single pack).
PowerPrecisionPlus BTRY-TC51-43HC1-10 Replacement battery (10–pack).
Battery
4-Slot Battery Charger Kit SAC-TC51-4SCHG-01 Charges up to four battery packs. Includes
cradle, power supply
Healthcare 4-Slot Battery SAC-TC51-HC4SC-01 Charges up to four battery packs. Includes
Charger Kit cradle, power supply
Charge and Communication Cables
Rugged Charge/USB CBL-TC51-USB1-01 Provides communication and power to the
Cable device. Requires power supply
PWR-WUA5V12W0xx.
Rugged USB-C Adapter ADPTR-TC56-USBC-01 Provides communication and power to the
device using a USB-C cable
(CBL-TC5X-USBC2A-01).
USB-C Communication CBL-TC5X-USBC2A-01 Provides UBC-A to USB-C communication
and Charge Cable and power to the device.
USB Communication 25-124330-01R Provides micro USB to USB communication
Cable for use with 1-Slot USB/Charge Only Cradle
Kit.
Audio Accessories
2.5 mm Audio Adapter CBL-TC51-HDST25-01 Plugs into the device and provides audio to a
wired headset with 2.5 mm plug.
2.5 mm Headset HDST-25MM-PTVP-01 Use for PTT and VoIP calls.
3.5 mm Audio Adapter CBL-TC51-HDST35-01 Plugs into the device and provides audio to a
wired headset with collared 3.5 mm plug.
3.5 mm Headset HDST-35MM-PTVP-01 Use for PTT and VoIP calls.
Miscellaneous
Rugged Boot with SG-TC5X-EXO1-01 Provides additional protection for the device
Handstrap and hand strap.
Rugged Boot SG-TC5X-EXONHS-01 Provides additional protection for the device.
Trigger Handle TRG-TC5X-ELEC1-01 Adds gun-style handle with a scanner trigger
for comfortable and productive scanning.
Requires Rugged Boot.
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Screen Protector KT-TC51-SCRNP1-01 Add additional screen protection.
DEX Solution DEX30 Provides wireless DEX communications to the
device.
Wrist Lanyard SG-PD40-WLD1-01 Use to hold the device on wrist. For use with
Trigger Handle or Rugged Boot.
Carrying Solutions
Soft Holster SG-TC51-HLSTR1-01 Use to hold the device on hip. Accepts device
with Rugged Boot and Trigger Handle.
Hand Strap SG-TC51-EHDSTP1-03 Replacement hand strap with hand strap
mounting clip (3–pack).
Basic Hand Strap SG-TC51-BHDSTP1-03 Provide a hand strap to assist in holding the
device without a Rugged Boot.
Healthcare Carrying Clip SG-TC51-CLIPHC1-01 Snaps onto the device and allows the user to
attached to belt.
Plastic Stylus and Coiled SG-TC7X-STYLUS-03 Plastic stylus with coiled tether (3-pack).
Tether
Metal Stylus SG-STYLUS-TCX-MTL-03 Stainless steel and brass stylus with
micro-knit hybrid mesh fiber tip, especially for
use in rain or snow (3-pack).
Power Supplies
Power Supply PWR-BGA12V50W0WW Provides power to the 1-Slot USB Charge
cradle and 4-Slot Spare Battery Charger.
Requires AC line cord.
Power Supply PWR-BGA12V108W0WW Provides power to the 4-Slot Charge Only
Cradle with battery Charger, 5-Slot Charge
Only cradle and the 5-Slot Ethernet Cradle.
Requires DC Line Cord, p/n 50–16002–029R
and country specific three wire grounded AC
line cord sold separately.
Power Supply PWR-WUA5V12W0US Provides 12 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in the United States.
Power Supply PWR-WUA5V12W0GB Provides 12 VDC, 2.5 A power to the Rugged
use in the European Union.
Power Supply PWR-WUA5V12W0EU Provides 12 VDC, 2.5 A power to the Rugged
use in the United Kingdom.
Power Supply PWR-WUA5V12W0AU Provides 12 VDC, 2.5 A power to the Rugged
use in Australia.
Power Supply PWR-WUA5V12W0CN Provides 12 VDC, 2.5 A power to the Rugged
use in China.
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Power Supply PWR-WUA5V12W0IN Provides 12 VDC, 2.5 A power to the Rugged
use in India.
Power Supply PWR-WUA5V12W0KR Provides 12 VDC, 2.5 A power to the Rugged
use in Korea.
Power Supply PWR-WUA5V12W0BR Provides 12 VDC, 2.5 A power to the Rugged
use in Brazil.
DC Line Cord CBL-DC-381A1-01 Provides power from the power supply
(PWR-BGA12V108W0WW) to the 4-Slot
Charge Only Cradle with Battery Charger,
5-Slot Charge Only Cradle and 5-Slot
Ethernet Cradle.
DC Line Cord CBL-DC-388A1-01 Provides power from the power supply
(PWR-BGA12V50W0WW) to the 1-Slot
USB/Charge Only Cradle and 4-Slot Battery
Charger.
2-way DC Cable CBL-DC-523A1-01 Connects one power supply
(PWR-BGA12V108W0WW) to two 4-Slot
Battery Chargers.
US AC Line Cord 23844-00-00R Provide power to power supplies.
Battery Charging
Main Battery Charging
The device’s Charging/Notification LED indicates the status of the battery charging in the device. See Table 2
on page 26 for device charging status. The battery charges from fully depleted to 90% in approximately 2.5
hours, and from fully depleted to 100% in approximately three hours.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries
at room temperature with the device in sleep mode.
Spare Battery Charging

The Spare Battery Charging LED on the cup indicates the status of the spare battery charging. The battery
charges from fully depleted to 90% in approximately 2.3 hours, and from fully depleted to 100% in
approximately three hours.
To achieve the best fast charging results use only Zebra charging accessories and batteries.
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Table 13 Spare Battery LED Charging Indicators

LED LED Indication
Solid amber Spare battery is charging.
Solid amber with alternate bright Best spare battery is charging. Not available on 2-Slot
amber USB/Ethernet Cradle.
Solid Green Spare battery charging is complete.
Solid Green with alternate bright Best spare battery charging is complete. Not available on
green 2-Slot USB/Ethernet Cradle.
Solid Red Spare battery is charging and battery is at the end of
useful life.
Charging complete and battery is at the end of useful life.
Fast Blinking Red (2 blinks/second) Error in charging; check placement of spare battery and
battery is at the end of useful life.
Off No spare battery in slot. Spare battery not placed in slot
correctly. Cradle is not powered.
Charging Temperature
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately +37°C
(+98°F)) the device or cradle may for small periods of time alternately enable and disable battery charging to
keep the battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to
abnormal temperatures via its LED.
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1-Slot USB Charge Cradle

CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on
page 200.
The 1-Slot USB Charge Cradle:
• Provides 5 VDC power for operating the device.
• Charges the device’s battery.
• Provides USB communication with host computer.
Figure 44 1–Slot USB Charge Cradle
1 Cup insert
2 Power LED
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Setup
Figure 45 1–Slot USB Charge Cradle Setup
1 2
1 AC line cord
2 Power supply
3 USB cable
Charging the Device

To charge a device:
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device.
1. Insert the device into the slot to begin charging.
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2. Ensure the device is seated properly.
Inserting a Device with Rugged Boot into Cradle

Each cradle cup has an insert that must be removed prior to inserting the device with Rugged Boot. Remove
the insert and then insert the device into the cup.
Figure 46 Remove Insert from Cup
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1-Slot Workstation Docking Cradle

The TC5X Workstation Cradle is an enhanced single-slot charging cradle with additional ports for HDMI,
Ethernet, and four USB ports that enable a device to be used as a workstation computer when connected to a
HDMI monitor, keyboard and mouse.
The workstation cradle provide:
• 5 VDC power for operating the device.
• Three 0.5 mA USB ports for USB devices (keyboard, mouse, USB scanner, etc.).
• One 1.5 mA USB port for a USB device.
• One HDMI port for connection to a monitor.
NOTE: If the user also wants audio support, they need to use a monitor that has speakers (audio through the
HDMI connection).
If the user also wants to support a touch monitor, they need to use a monitor that supports touch inputs and
connect the feature to one of the USB ports of the cradle.
• One Ethernet port for connection to a wired Ethernet network.
Figure 47 Left Side View
1
3 2
1 Power LED
2 1.5 mA USB port
3 0.5 mA USB port
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Figure 48 Rear/Right Side View
9
8
7 4
5
6
4 Ethernet port
5 HDMI port
6 Power port
7 USB Type A port
8 USB Type A port
9 Kensington slot
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Setup
Figure 49 Workstation Cradle Setup
1 2
3
7 6
1 Monitor
2 Power supply
3 AC line cord
4 Cradle
5 Ethernet switch
6 Ethernet cable
7 HDMI cable
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4
3
1 USB scanner
2 USB cable
3 USB mouse
4 USB keyboard
Ethernet Setup
See Ethernet Settings on page 147.
Scanner Setup
The workstation cradle only supports a USB scanner in Human Interface Device (HID) mode. Refer to the
scanner Product Reference Guide for information on configuring the scanner to HID mode.
Security
The cradle provides a Kensington Slot to secure the cradle using a Kensington locking cable.
Figure 50 Securing Cradle with Kensington Lock
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Using the Workstation Cradle

Turn on the device.
1. Insert the device into the cradle.
The device screen automatically rotates and mirrors on the connected monitor.
Changing Monitor Resolution

Screen resolution is automatically detected by the device when placed in the cradle. To manually change the
external monitor screen resolution:
1. Go to Settings > Display > External screen resolution.
2. Select the a resolution for the attached monitor.
Charging the Device

To charge a device:
Inserting a TC5X with Rugged Boot into Cradle

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2-Slot USB/Ethernet Cradle

CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 200.
The 2-Slot USB/Ethernet Cradle:

• Charges the device’s battery.
• Charges a spare battery.
• Connects the device to an Ethernet network.
• Provides USB communication with host computer.
Figure 52 2-Slot USB/Ethernet Cradle
1 Cup insert
2 Spare battery charging LED
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Setup
1 2
1 Host computer
2 Power supply
3 DC line cord
4 Ethernet switch
5 Ethernet cable
6 USB cable
Ethernet Settings
The following settings can be configured when using Ethernet communication:
• Proxy Settings
• Static IP.
Configuring Ethernet Proxy Settings

The device includes Ethernet cradle drivers. After inserting the device, configure the Ethernet connection:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Ethernet.
4. Place the device into the Ethernet cradle slot.
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5. Touch and hold eth0 until the menu appears.

6. Touch Modify Proxy.
7. Touch the Proxy drop-down list and select Manual.
8. In the Proxy hostname field, enter the proxy server address.
9. In the Proxy port field, enter the proxy server port number.
NOTE: When entering proxy addresses in the Bypass proxy for field, do not use spaces or carriage returns
between addresses.
10.In the Bypass proxy for text box, enter addresses for web sites that do not require to go through the proxy
11.server. Use the separator “|” between addresses.
12.Touch MODIFY.
Configuring Ethernet Static IP Address

2. Touch Ethernet.
5. Touch eth0.
6. Touch Disconnect.
7. Touch eth0.
8. Touch the IP settings drop-down list and select Static.
9. In the IP address field, enter the proxy server address.
10.If required, in the Gateway field, enter a gateway address for the device.
11.If required, in the Netmask field, enter the network mask address
12.If required, in the DNS address fields, enter a Domain Name System (DNS) addresses.
13.Touch CONNECT.
Charging the Device
To charge a device:
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Battery Charging
1. Insert the battery into the right slot to begin charging.
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2. Ensure that the battery is seated properly.

See Spare Battery Charging on page 121 for spare battery charging LED indicators.
USB/Ethernet Communication
The 2–Slot USB/Ethernet Cradle provides both Ethernet communication with a network and USB
communication with a host computer. Prior to using the cradle for Ethernet or USB communication. Ensure that
the switch on the USB/Ethernet module is set properly.
Turn the cradle over to view the switch.
Figure 54 2-Slot USB/Ethernet Cradle Switch
For Ethernet communication, slide the switch to the position.
For USB communication, slide the switch to the position.
Place the switch in the center position to disable communications.
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Ethernet LED Indicators
There are two LEDs on the Ethernet RJ-45 connector. The green LED lights to indicate that the transfer rate is
100 Mbps. When the LED is not lit the transfer rate is 10 Mbps. The yellow LED blinks to indicate activity, or
stays lit to indicate that a link is established. When it is not lit it indicates that there is no link.
Figure 55 LED Indicators
1 2
1 Yellow LED
2 Green LED
Table 14 USB/Ethernet LED Data Rate Indicators

Data Rate Yellow LED Green LED
100 Mbps On/Blink On
10 Mbps On/Blink Off
Establishing Ethernet Connection
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch .
2. Touch Ethernet.
3. Slide the Ethernet switch to the ON position.

4. Insert the device into a slot.
The icon appears in the Status bar.
5. Touch Eth0 to view Ethernet connection details.
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4-Slot Charge Only Cradle with Battery Charger

page 200.
The 4-Slot Charge Only Cradle with Battery Charger:

• Simultaneously charges up to four devices and up to four spare batteries using the Battery Charger
Adapter.
Figure 56 4-Slot Charge Only Cradle with Battery Charger
4 2
1 Charging slot
2 Spare battery slot
3 Power LED
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Setup
Figure 57 4-Slot Charge Only Cradle with Battery Charger Setup
1 Power supply
2 AC line cord
3 DC line cord
Charging the Device

To charge a device:
1. Insert the device into a slot to begin charging.
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Charging the Spare Battery

To charge a battery:
1. Insert the battery into a slot to begin charging.
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2. Ensure the battery is seated properly.
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5-Slot Charge Only Cradle

page 200.
The 5-Slot Charge Only Cradle:
• Simultaneously charges up to five devices.
Figure 59 5-Slot Charge Only Cradle
1 Charging slot
2 Power LED
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Setup
Figure 60 5-Slot Charge Only Cradle Setup
1 Power supply
2 AC line cord
3 DC line cord
Charging the Device

To charge a device:
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5-Slot Ethernet Cradle

page 200.
The 5-Slot Ethernet Cradle:

• Connects the device (up to five) to an Ethernet network.
• Simultaneously charges up to five devices.
Figure 62 5-Slot Ethernet Cradle
2
3
1 Charging slot
2 1000 LED
3 10/100 LED
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Setup
Figure 63 5-Slot Ethernet Cradle Setup
Daisy-chaining Ethernet Cradles

Daisy-chain up to ten 5-Slot Ethernet cradles to connect several cradles to an Ethernet network. Use either a
straight or crossover cable. Daisy-chaining should not be attempted when the main Ethernet connection to the
first cradle is 10 Mbps as throughput issues will almost certainly result.
To daisy-chain 5-Slot Ethernet cradles:
1. Connect power to each 5-Slot Ethernet cradle.
2. Connect an Ethernet cable to one of the ports on the switch and the other end to the to Primary Port of the
first cradle.
3. Connect an Ethernet cable to the Secondary port of the first cradle.
4. Connect the other end of the Ethernet cable to the Primary port of the next 5-Slot Ethernet cradle.
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Primary Port
Secondary Port
To Switch
To Power Supply
To Next To Power Supply

Cradle
5. Connect additional cradles as described in step 3 and 4.
Ethernet Settings
The following settings can be configured when using Ethernet communication:
• Proxy Settings
• Static IP.
Configuring Ethernet Proxy Settings

2. Touch Ethernet.
5. Touch and hold eth0 until the menu appears.
6. Touch Modify Proxy.
7. Touch the Proxy drop-down list and select Manual.
8. In the Proxy hostname field, enter the proxy server address.
9. In the Proxy port field, enter the proxy server port number.
NOTE: When entering proxy addresses in the Bypass proxy for field, do not use spaces or carriage returns
between addresses.
10.In the Bypass proxy for text box, enter addresses for web sites that do not require to go through the proxy
server. Use the separator “|” between addresses.
11.Touch MODIFY.
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Configuring Ethernet Static IP Address

2. Touch Ethernet.
5. Touch eth0.
6. Touch Disconnect.
7. Touch eth0.
8. Touch the IP settings drop-down list and select Static.
9. In the IP address field, enter the proxy server address.
10.If required, in the Gateway field, enter a gateway address for the device.
11.If required, in the Netmask field, enter the network mask address
12.If required, in the DNS address fields, enter a Domain Name System (DNS) addresses.
13.Touch CONNECT.
Charging the Device

To charge a device:
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Establishing Ethernet Connection

1. Swipe down with two fingers from the status bar to open the quick access panel and then touch .
2. Touch Ethernet.
3. Slide the Ethernet switch to the ON position.
4. Insert the device into a slot.
The icon appears in the Status bar.
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5. Touch Eth0 to view Ethernet connection details.
LED Indicators
There are two green LEDs on the side of the cradle. These green LEDs light and blink to indicate the data
transfer rate.
Table 15 LED Data Rate Indicators

Data Rate 1000 LED 100/10 LED
1 Gbps On/Blink Off
100 Mbps Off On/Blink
10 Mbps Off On/Blink
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4-Slot Battery Charger

page 200.
This section describes how to use the 4-Slot Battery Charger to charge up to four device batteries.
Figure 65 4-Slot Battery Charger
1 Battery slot
2 Battery charge LED
3 Power LED
Setup
Single Charger Setup

1. Plug the power supply plug into the power port on the back of the charger.
2. Plug the AC line cord into the power supply.
3. Plug the AC line cord into an AC outlet.
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1
2
1 AC line cord
2 Power supply
Two Charger Setup

1. Plug the 2-way DC Cable plugs into the power port on the back of each charger.
2. Plug the 2-way DC Cable connector into the power output of the power supply (PWR-BGA12V108W0WW).
3. Plug the AC line cord into the power supply.
4. Plug the AC line cord into an AC outlet.
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1 AC line cord
2 Power supply
3 2-way DC cable
Charging Spare Batteries

1. Connect the charger to a power source.
2. Insert the battery into a battery charging well and gently press down on the battery to ensure proper
contact.
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Each Battery Charging LED indicates the status of the battery charging in each slot. See Table 13 on page 122
for spare battery charging indicator descriptions.
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Rugged Boot
The Rugged Boot provides additional protection for the device.
Installation
To install the Rugged Boot:
1. Insert the bottom of the device into the bottom of the boot.
2. Lift the top of the Rugged Boot over the top of the device.
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3. Push the device into the Rugged Boot.
Installing Plastic Stylus

To install the optional plastic stylus:
1. Insert one of the loop ends of the tether through the hole in the stylus.
2. Feed the tether through the loop.
3. Pull the tether until the loop tightens.
4. Insert the loop into the hand strap holder.

5. Feed the stylus through the loop.
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Charging with Cradles

Before inserting the device with the Rugged Boot into the cradle cup, remove the insert from the cup.
1. Using index fingers on both hands, push the insert toward the center of the cup.
2. Lift insert out of cup.
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Basic Hand Strap Kit

Use to Basic Hand Strap Kit to add a hand strap to the device.
Figure 66 Basic Hand Strap Kit
Installation
To install the Basic Hand Strap Kit:
1. Remove the two rubber plugs on the back of the device.
2. Align the top cap onto the device.

3. Rotate the top cap over the top of the device.
4. Insert the tab end of the hand strap into the slot on the device.
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5. Feed the tab into the cut in the strap.
6. Align the hand strap clip with the top cap.
7. Push the clip onto the top cap.
Removal
To remove the Basic Hand Strap Kit:
1. Using thumbs, push the top cap up and rotate over the top of the device.
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2. Pull the strap tab through the cut slot.

3. Pull the Hand Strap tab through the slot in the device.
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2.5 mm Audio Adapter

NOTE: The Audio Adapter is available for the TC52x and TC57x configurations only.
The 2.5 mm Audio Adapter plugs into the device and connects to a wired headset with a 2.5 mm plug.
To attach a 2.5 mm headset:
1. Open the headset jack cover.
2. Insert the 2.5 mm Audio Adapter plug into the headset jack.
3. Insert the 2.5 mm headset plug into the jack on the Audio Adapter.
CAUTION: After removing headset, headset jack cover must be replaced and securely seated to ensure
proper device sealing.
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3.5 mm Audio Adapter

NOTE: The Audio Adapter is available for the TC52x and TC57x configurations only.
The 3.5 mm Audio Adapter plugs into the device and connects to a wired headset with a 3.5 mm plug.
To attach a 3.5 mm headset:
1. Open the headset jack cover.
2. Insert the 3.5 mm Audio Adapter plug into the headset jack.
3. Connect the 3.5 mm connector plug of the headset into the 3.5 mm Audio Adapter.
CAUTION: After removing headset, headset jack cover must be replaced and securely seated to ensure
proper device sealing.
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Rugged Charge/USB Cable

The Rugged Charge/USB Cable snaps onto the bottom of the device and removes easily when not in use.
When attached to the device allows charging and allows the device to transfer data to a host computer.
Figure 67 Rugged Charge/USB Cable
Connecting Rugged Charge/USB Cable to Device

1. Insert the device at an angle into the cable cup until the device touches the bottom of the cup.
2. Rotate the device into the cup.
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Connecting to TC5X with Rugged Boot

To connect the Rugged Charge/USB Cable to a device with a Rugged Boot:
1. Using thumb and index finger, squeeze the sides of the cup in.
2. Lift inert out of cup.
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3. Align the cable cup with the bottom of the device.

4. Press the device into the cable cup until it securely in place.
USB Communication
To connect the device to a host computer:
1. Connect the Rugged Charge/USB Cable to the device.
2. Connect the USB connector of the cable to a host computer.
Charging the Device

To charge the device using the Rugged Charge/USB Cable:
1. Connect the Rugged Charge/USB Cable to the device.
2. Connect the USB connector of the power supply.
NOTE: See Power Supply on page 173 for information on setting up the power supply.
By default, the device includes an interface connector. If the interface connector is removed for USB Type C
cable connectivity, then it must be replaced before charging or receiving an Ethernet IP address if placed in a
cradle.
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3. Plug to power supply into an power outlet.
Disconnecting the Rugged Charge/USB Cable

To disconnect the Rugged Charge/USB Cable from the device:
1. Rotate the device to one side.
2. Push the Rugged Charge/USB Cable to the other side.

3. Remove the device from the Rugged Charge/USB Cable.
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Trigger Handle
NOTE: The Rugged Boot is required to install the Trigger Handle onto the device. Trigger Handle (p/n
TRG-TC5X-ELEC1-01) does not contain the Rugged Boot and must be purchased separately.
The Trigger Handle adds a gun-style handle with a scanning trigger to the device. It increases comfort when
using the device in scan-intensive applications for extended periods of time.
Figure 68 Trigger Handle
4 3
1 Flange
2 Lanyard mount
3 Release latch
4 Trigger
Installing the Rugged Boot

NOTE: If a Hand Strap is attached to the Rugged Boot, remove prior to installing onto device.
To install the Rugged Boot:

1. Insert the bottom of the device into the bottom of the boot.
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2. Lift the top of the Rugged Boot over the top of the device.
3. Push the device into the Rugged Boot.
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Installing the Optional Lanyard

To install the lanyard onto the Trigger Handle:
1. Insert the loop end of the tether into the slot on the bottom of the handle.
2. Feed the lanyard through the loop.
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3. Pull the lanyard until the loop tightens.
Inserting the Device into the Trigger Handle

To install the device onto the Trigger handle:
1. Align and insert the flange of the Trigger Handle with the top of the Rugged Boot.
2. Rotate the device down and press down until it snaps into place.
Removing the Device from the Trigger Handle

To remove the device from the Trigger Handle:
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1. Press Trigger Handle release latch.
2. Slide the device forward and then rotate the bottom of the device up.
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Power Supply
Use the power supply with the Rugged Charge/USB Cable to charge the device. The power supply comes in
various configuration with different plug adapters for use internationally. To change the plug adapters:
1. Pull the release button down.
2. Rotate the plug adapter up and out of the power supply.
3. Insert the replace plug adapter into the power supply.
4. Rotate the plug adapter down and snap into place.
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5-Slot Cradle Rack Installation

Use the Rack/Wall Mount Bracket to mount a 5-slot cradle on a rack. When installing on a rack, first assemble
the bracket and cradles/chargers and then install the assembly on the rack.
1. Place the power supply in bottom tray.
2. Connect AC line cord to power supply.
3. Connect DC line cord to power supply.
4. Secure power supply and cables to bottom tray with tie wraps.
NOTE: Ensure tie wrap buckle is on side of power supply. Tie wrap buckle on top of power supply interferes
with top tray.
5. Route cables through cable slots.
1 2 3
1 DC line cord
2 Power supply
3 AC line cord
6. Secure four M2.5 studs to top tray as shown.
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7. Align and install 5-Slot cradle onto studs of top tray.
8. Secure cradle to top tray with two M2.5 safety screws.
9. Slide top tray onto bottom tray.
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10.Connect cables to cradle.
11.Secure top tray to bottom tray with 4 M5 screws (two on each side).
See Rack Mount Installation on page 180 for installing the bracket assembly onto a rack.
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Accessories
4-Slot Battery Chargers Rack Installation

Use the Rack/Wall Mount Bracket to mount four 4-Slot Battery Chargers on a rack. When installing on a rack,
first assemble the bracket and chargers and then install the assembly on the rack.
1. Place one power supply horizontally in bottom tray.
2. Place one power supply vertically in bottom tray.
3. Connect AC line cords to power supplies.
4. Connect DC line cords to power supplies.
5. Secure power supplies and cables to bottom tray with tie wraps.
6. Route cables through cable slots.
1
2
6 3
1 DC Y cable 1
2 DC Y cable 2
3 Power supply 1
4 Power supply 2
5 AC line cord 2
6 AC line cord 1
7. Slide top tray onto bottom tray until top tray touches vertical power supply.
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8. Install 16 M2.5 studs onto top tray as shown below.
9. Align and install 4-Slot Battery Charger onto four studs.
10.Connect DC Y cables to four 4-Slot Battery Chargers.
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11.Secure top tray to bottom tray with four M5 screws (two on each side).
See Rack Mount Installation on page 180 for installing the bracket onto a rack.
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Rack Mount Installation

NOTE: Use screws provided with rack system. Refer to rack user documentation for instructions.
1. Secure mounting brackets to both sides of top tray with four M5 screws (two on each side). For 5-Slot
cradles, position the flange for horizontal installation. For 4-Slot Battery Chargers, position the flange for
25° installation.
Figure 69 Flange Horizontal Position (5-Slot Cradles)
1 Flange
2 Fifth screw hole
Figure 70 Flange 25° Position (4-Slot Battery Chargers)
1 Top screw hole

2 Flange
CAUTION: Install mounting bracket with 5-Slot cradle at a maximum height of four feet from ground.
Install mounting bracket with 4-Slot Battery Charger at a maximum height of three feet from ground.
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NOTE: Distance between two horizontal mounted brackets should be at least 14” apart (from top of one flange
to the top of the next flange).
Distance between a horizontal mounted bracket and a 25° mounted bracket should be at least 16.25” apart
(from top of one flange to the top of the next flange).
There should be enough clearance (2.75”) between the top of the device and the bottom of the mounting
bracket above.
2. Install two rack system screws for top of mounting brackets. The screw heads should protrude half way
from the rail.
1 Rack screw
3. Align the mounting bracket’s top mounting key holes with the screws.
4. Place the brackets on the screws.
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14 “
5. Secure the top screws.

6. Install bottom screws and tighten screws.
7. Route cables and connect to power source.
CAUTION: Installer should ensure that all building codes are followed when connecting the power supplies to
an AC power source.
While installing the brackets, power supplies and cables:
• Use tie wraps to secure cables to the bracket and rails.
• Coil cables wherever possible.
• Route power cables along the rails.
• Route inter-cradle cables to the side rails and then from the rails to the bracket.
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Wall Installation
Use the Rack/Wall Mount Bracket to mount four 4-Slot Battery Chargers or a cradle on a wall. When installing
on a wall, first assemble the bottom tray, install the bottom tray on the wall and then assemble the top tray.
Use mounting hardware (screws and/or anchors) appropriate for the type of wall mounting the bracket onto.
The Mount Bracket mounting slots dimensions are 5 mm (0.2 in.). Fasteners must be able to hold a minimum
of 20 Kg (44 lbs.)
For proper installation consult a professional installer. Failure to install the bracket properly can possibly result
in damage to the hardware.
CAUTION: Install mounting bracket with 5-Slot cradle at a maximum height of four feet from ground.
Install mounting bracket with 4-Slot Battery Charger at a maximum height of three feet from ground.
Bottom Tray Assembly

See steps 1 through 5 on page 177 for instructions.
Bracket Wall Mounting

1. Drill holes and install anchors according to the template supplied with the bracket.
2. Install two screws for bottom of bracket. The screw heads should protrude 2.5 mm (0.01”) from the wall.
Figure 71 Horizontal Mounting Template
398 mm
22.85 mm
3. Align the mounting bracket’s bottom mounting key holes with the screws.
4. Hang the bracket on the screws.
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Figure 72 Horizontal Installation
5. Install two top screws.

6. Tighten all screws.
7. Assembly the four 4-Slot Battery Chargers or cradle onto the bracket. See steps 7 through 11 on page 177.
8. Route cables and connect to power source.
CAUTION: Installer should ensure that all building codes are followed when connecting the power supplies to
an AC power source.
While installing the brackets, power supplies and cables:
• Use tie wraps to secure cables to the bracket and rails.
• Coil cables wherever possible.
• Route power cables along the rails.
• Route inter-cradle cables to the side rails and then from the rails to the bracket.
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Application Deployment
Security
The device implements a set of security policies that determine whether an application is allowed to run
and, if allowed, with what level of trust. To develop an application, you must know the security
configuration of the device, and how to sign an application with the appropriate certificate to allow the
application to run (and to run with the needed level of trust).
NOTE: Ensure the date is set correctly before installing certificates or when accessing secure web sites.
Secure Certificates
If the VPN or Wi-Fi networks rely on secure certificates, obtain the certificates and store them in the
device’s secure credential storage, before configuring access to the VPN or Wi-Fi networks.
If downloading the certificates from a web site, set a password for the credential storage. The device
supports X.509 certificates saved in PKCS#12 key store files with a .p12 extension (if key store has a .pfx
or other extension, change to .p12).
The device also installs any accompanying private key or certificate authority certificates contained in the
key store.
Installing a Secure Certificate

To install a secure certificate:
1. Copy the certificate from the host computer to the root of the microSD card or the device’s internal
memory. See USB Communication on page 40 for information about connecting the device to a host
computer and copying files.
2. Go to Settings.
3. Touch Security > Advanced > Encryption & credentials.
4. Touch Install from storage.
5. Navigate to the location of the certificate file.
6. Touch the filename of the certificate to install.
7. If prompted, enter the password for credential storage. If a password has not been set for the credential
storage, enter a password for it twice and then touch OK.
8. If prompted, enter the certificate’s password and touch OK.
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9. Enter a name for the certificate and in the Credential use drop-down, select VPN and apps or Wi-Fi.
10. Touch OK.
The certificate can now be used when connecting to a secure network. For security, the certificate is
deleted from the microSD card or internal memory.
Configuring Credential Storage Settings

1. Go to Settings.
2. Touch Security > Advanced > Encryption & credentials.
• Trusted credentials - Touch to display the trusted system and user credentials.
• User credentials - Touch to display user credentials.
• Install from storage - Touch to install a secure certificate from the microSD card or internal
storage.
• Clear credentials - Deletes all secure certificates and related credentials.
Development Tools
Development tools for Android include Android Studio, EMDK for Android, and StageNow.
Android Application Development
Development Workstation
Android development tools are available at developer.android.com.
To start developing applications for the device, download Android Studio. Development can take place on
a Microsoft® Windows®, Mac® OS X®, or Linux® operating system.
Applications are written in Java or Kotlin, but compiled and executed in the Dalvik virtual machine. Once
the Java code is compiled cleanly, the developer tools make sure the application is packaged properly,
including the AndroidManifest.xml file.
Android Studio contains a full featured IDE as well as SDK components required to develop Android
applications.
Enabling Developer Options

The Developer options screen sets development related settings. By default, the Developer Options are
hidden.
1. Go to Settings.
3. Scroll down to Build number.
4. Tap Build number seven times. The message You are now a developer! appears.
5. Touch the Back button.
6. Touch System > Advanced > Developer options.
7. Slide the USB debugging switch to the ON position.
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EMDK for Android

EMDK for Android provides developers with tools to create business applications for enterprise mobile
devices. It is designed for use with Google's Android Studio and includes Android class libraries such as
Barcode, sample applications with source code, and the associated documentation.
EMDK for Android allows applications to take full advantage of the capabilities that Zebra devices have to
offer. It embeds Profile Manager technology within Android Studio IDE, providing a GUI-based
development tool designed specifically for Zebra devices. This allows fewer lines of code, resulting in
reduced development time, effort, and errors.
For more information go to: techdocs.zebra.com.
StageNow
StageNow is Zebra's next-generation Android Staging Solution built on the MX platform. It allows quick
and easy creation of device profiles, and can deploy to devices simply by scanning a barcode, reading a
tag, or playing an audio file.
The StageNow Staging Solution includes the following components:
• The StageNow Workstation tool installs on the staging workstation (host computer) and lets the
administrator easily create staging profiles for configuring device components, and perform other
staging actions such as checking the condition of a target device to determine suitability for software
upgrades or other activities. The StageNow Workstation stores profiles and other created content for
later use.
• The StageNow Client resides on the device and provides a user interface for the staging operator to
initiate staging. The operator uses one or more of the desired staging methods (print and scan a
barcode, read an NFC tag or play an audio file) to deliver staging material to the device.
For more information go to: techdocs.zebra.com.
GMS Restricted
GMS Restricted mode deactivates Google Mobile Services (GMS). All GMS apps are disabled on the
device and communication with Google (analytics data collection and location services) is disabled.
Use StageNow to disable or enable GMS Restricted mode. After a device is in GMS Restricted mode,
enable and disable individual GMS apps and services using StageNow. To ensure GMS Restricted mode
persists after an Enterprise Reset, use the Persist Manager option in StageNow. For more information on
StageNow, refer to techdocs.zebra.com.
ADB USB Setup

To use the ADB, install the USB driver. This assumes that the development SDK has been installed on the
host computer. Go to developer.android.com/sdk/index.html for details on setting up the development
SDK.
ADB driver for Windows and Linux are available on the Zebra Support Central web site at
zebra.com/support. Download the ADB and USB Driver Setup package. Follow the instructions with the
package to install the ADB and USB drivers for Windows and Linux.
Enabling USB Debugging

By default, USB debugging is disabled.
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1. Go to Settings.
4. Tap Build number seven times. The message You are now a developer! appears.
5. Touch the Back button.
7. Slide the USB debugging switch to the ON position.
8. Touch OK.
9. Connect the device to the host computer using the Rugged Charge/USB Cable.
The Allow USB debugging? dialog box appears on the device.
10. On the device, touch OK.
11. On the host computer, navigate to the platform-tools folder.
12. Type adb devices.
The following displays:

List of devices attached
XXXXXXXXXXXXXXX device (where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
Application Installation
After an application is developed, install the application onto the device using one of the following
methods:
• USB connection, see Installing Applications Using the USB Connection on page 188.
• Android Debug Bridge, see Installing Applications Using the Android Debug Bridge on page 189.
• microSD Card, see Installing Applications Using a microSD Card on page 189.
• Mobile device management (MDM) platforms that have application provisioning. Refer to the MDM
software documentation for details.
Installing Applications Using the USB Connection

CAUTION: When connecting the device to a host computer and mounting the microSD card, follow the
host computer’s instructions for connecting and disconnecting USB devices, to avoid damaging or
corrupting files.
1. Connect the device to a host computer using the Rugged Charge/USB cable.
2. Pull down the Notification panel and touch Charging this device via USB.
3. Touch File Transfer.
4. On the host computer, open a file manager application.
5. On the host computer, copy the application .apk file from the host computer to the device.
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CAUTION: Carefully follow the host computer’s instructions to unmount the microSD card and disconnect
USB devices correctly to avoid losing information.
6. Disconnect the device from the host computer.
7. Swipe the screen up and select to view files on the microSD card or Internal Storage.
8. Locate the application .apk file.
9. Touch the application file.
10. Touch Continue to install the app or Cancel to stop the installation.
11. To confirm installation and accept what the application affects, touch Install otherwise touch Cancel.
12. Touch Open to open the application or Done to exit the installation process. The application appears in
the App list.
Installing Applications Using the Android Debug Bridge

Use ADB commands to install application onto the device.
CAUTION: When connecting the device to a host computer and mounting its microSD card, follow the host
computer’s instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting
files.
1. Ensure that the ADB drivers are installed on the host computer. See ADB USB Setup on page 187.
2. Connect the device to a host computer using USB. See USB Communication on page 40.
3. Go to Settings.
6. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears.
7. Touch OK.
8. On the host computer, open a command prompt window and use the adb command:
adb install <application>
where: <application> = the path and filename of the apk file.

9. Disconnect the device from the host computer. See USB Communication on page 40.
Installing Applications Using a microSD Card

CAUTION: When connecting the device to a host computer and mounting its microSD card, follow the host
computer’s instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting
files.
It is strongly recommended that prior to use, you must format the microSD card on the device.
1. Copy the apk file to the root of the microSD card.
• Copy the apk file to a microSD card using a host computer (see USB Communication for more
information), and then installing the microSD card into the device (see Replacing the microSD Card
for more information).
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• Connect the device with a microSD card already installed to the host computer, and copy apk file to
the microSD card. See USB Communication for more information. Disconnect the device from the
host computer.
2. Connect the device to a host computer using USB. See USB Communication.
3. Copy the application APK file from the host computer to the microSD card.
4. Remove the microSD card from the host computer.
5. Press and hold the Power button on the device until the menu appears.
6. Touch Power off.
10. Insert the microSD card.
15. Swipe the screen up and select to view files on the microSD card.
16. Touch > SD card.
17. Locate the application .apk file.
18. Touch the application file.
19. Touch Continue. to install the app or Cancel to stop the installation.
20. To confirm installation and accept what the application affects, touch Install otherwise touch Cancel.
21. Touch Open to open the application or Done to exit the installation process. The application appears in
the App list.
Uninstalling an Application
1. Go to Settings.
3. Touch See all apps to view all apps in the list.
4. Scroll through the list to the app.
5. Touch the app. The App info screen appears.
6. Touch Uninstall.
7. Touch OK to confirm.
Performing a System Update

System Update packages can contain either partial or complete updates for the operating system. Zebra
distributes the System Update packages on the Zebra Support & Downloads web site. Perform a system
update using either a microSD card or using ADB.
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Downloading the System Update Package

1. Go to the Zebra Support & Downloads web site, zebra.com/support.
2. Download the appropriate System Update package to a host computer.
Performing a System Update Using microSD Card

It is strongly recommended that prior to use, you must format the microSD card on the device.
1. Copy the System Update zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more
information), and then installing the microSD card into the device (see Replacing the microSD Card
• Connect the device with a microSD card already installed to the host computer, and copy zip file to
host computer.
2. Press and hold the Power button until the menu appears.
3. Touch Restart.
4. Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
5. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from SD card.
6. Press the Power button.
7. Press the Volume Up and Volume Down buttons to navigate to Full OTA Package or Diff OTA
Package.
9. Press the Volume Up and Volume Down buttons to navigate to the System Update file.
10. Press the Power button. The System Update installs and then the device returns to the Recovery
screen.
11. Press the Power button to reboot the device.
Performing a System Update Using ADB

1. Connect the device to a host computer using the Rugged Charge/USB cable or by inserting the device
into the 1-Slot USB/Charge Only Cradle.
2. Go to Settings.
appears.
6. Touch OK.
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7. On the host computer, open a command prompt window and use the adb command:
adb devices

8. Type:
adb reboot recovery
9. Press Enter. The System Recovery screen appears on the device.

10. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from ADB.
12. Use the Volume Up and Volume Down buttons to navigate to Full OTA Package or Diff OTA Package.
14. On the host computer command prompt window type:
adb sideload <file>
where: <file> = the path and filename of the zip file.

15. Press Enter. The System Update installs (progress appears as percentage in the Command Prompt
window) and then the System Recovery screen appears on the device.
Verifying System Update Installation

1. Go to Settings.
4. Ensure that the build number matches the new system update package file number.
Enterprise Reset
An Enterprise Reset erases all user data in the /data partition, including data in the primary storage
locations (/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the
reset.
Perform Enterprise Reset from the device settings, using a microSD card, or using ADB.
Performing an Enterprise Reset From Device Settings

1. Go to Settings.
2. Touch System > Reset options > Erase all data (enterprise reset).
3. Touch Erase all data twice to confirm the Enterprise Reset.
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Downloading the Enterprise Reset Package

2. Download the Enterprise Reset file to a host computer.
Performing an Enterprise Reset Using microSD Card

1. Copy the Enterprise Reset zip file to the root of the microSD card.
information) and then installing the microSD card into the device (see Replacing the microSD Card
• Connect the device with a microSD card already installed to the host computer and copy zip file to
host computer.
3. Touch Restart.
7. Press the Volume Up and Volume Down buttons to navigate to Full OTA Package.
9. Press the Volume Up and Volume Down buttons to navigate to the Enterprise Reset file.
10. Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery
screen.
Performing an Enterprise Reset Using ADB

1. Connect the device to the Rugged Charge/USB cable or insert the device into the 1-Slot USB/Charge
Only Cradle.
2. Connect the cable or cradle to the host computer.
3. Go to Settings.
appears.
7. Touch OK.
8. On the host computer, open a command prompt window and type:
adb devices.

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9. Type:
adb reboot recovery
adb sideload <file>

16. Press Enter. The Enterprise Reset package installs and then the System Recovery screen appears on
the device.
Performing a Factory Reset

A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert
to a previous operating system version, re-install that operating system image. See Performing a System
Update for more information.
Downloading the Factory Reset Package

To download the Factory Reset package:
2. Download the appropriate Factory Reset file to a host computer.
Performing a Factory Reset Using microSD Card

1. Copy the Factory Reset zip file to the root of the microSD card.
information) and then installing the microSD card into the device (see Replacing the microSD Card
• Connect the device with a microSD card already installed to the host computer and copy zip file to
host computer.
3. Touch Restart.
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7. Use the Volume Up and Volume Down buttons to navigate to Full OTA Package.
9. Use the Volume Up and Volume Down buttons to navigate to the Factory Reset file.
10. Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
Performing a Factory Reset Using ADB

To perform an Factory Reset using ADB:
1. Connect the device to the Rugged Charge/USB cable or insert the device into the 1-Slot USB/Charge
Only Cradle.
2. Connect the cable or cradle to the host computer.
3. Go to Settings.
appears.
7. Touch OK.
8. On the host computer, open a command prompt window and type:
adb devices.

9. Type:
adb reboot recovery
adb sideload <file>

16. Press Enter. The Factory Reset package installs and then the System Recovery screen appears on the
device.
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Storage
The device contains the following types of file storage:
• Random Access Memory (RAM)
• Internal storage
• External storage (microSD card)
• Enterprise folder.
Random Access Memory

Executing programs use RAM to store data. Data stored in RAM is lost upon a reset. The operating system
manages how applications use RAM. It only allows applications and component processes and services to
use RAM when required. It may cache recently used processes in RAM, so they restart more quickly when
opened again, but it will erase the cache if it needs the RAM for new activities.
The screen displays the amount of used and free RAM.
• Performance - Indicates memory performance.
• Total memory - Indicates the total amount of RAM available.
• Average used (%) - Indicates the average amount of memory (as a percentage) used during the period
of time selected (default - 3 hours).
• Free - Indicates the total amount of unused RAM.
• Memory used by apps - Touch to view RAM usage by individual apps.
Viewing Memory
1. Go to Settings.
2. Touch System > Advanced > Developer options > Memory.
Internal Storage
The device has internal storage. The internal storage content can be viewed and files copied to and from
when the device is connected to a host computer. Some applications are designed to be stored on the
internal storage rather than in internal memory.
Viewing Internal Storage

1. Go to Settings.
2. Touch Storage.
• Internal Storage - Displays the total amount of space on internal storage and amount used.
If the device has removable storage installed, touch Internal shared storage to display a the amount of
internal storage used by apps, photos, videos, audio and other files.
External Storage
The device can have a removable microSD card. The microSD card content can be viewed and files
copied to and from when the device is connected to a host computer.
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Viewing External Storage

1. Go to Settings.
2. Touch Storage.
Portable storage displays the total amount of space on the installed microSD card and the amount used.
To unmount the microSD card, touch .
Touch SD card to view the contents of the card.
Formatting a microSD Card

1. Touch SD card.
2. Touch > Storage settings.

3. Touch Format.
4. Touch ERASE & FORMAT.
5. Touch DONE.
Formatting a microSD Card as Internal Memory

You can format a microSD card as internal memory to increase the actual amount of the device’s internal
memory. Once formatted, the microSD card can only be read by this device.
1. Touch SD card.
2. Touch > Storage settings.

3. Touch Format as internal.
4. Touch ERASE & FORMAT.
5. Touch DONE.
Enterprise Folder
The Enterprise folder (within internal flash) is a super-persistent storage that is persistent after a reset and
an Enterprise Reset. The Enterprise folder is erased during a Factory Reset. The Enterprise folder is used
for deployment and device-unique data. The Enterprise folder is approximately 128 MB (formatted).
Applications can persist data after an Enterprise Reset by saving data to the enterprise/user folder. The
folder is ext4 formatted and is only accessible from a host computer using ADB or from an MDM.
Managing Apps
Apps use two kinds of memory: storage memory and RAM. Apps use storage memory for themselves and
any files, settings, and other data they use. They also use RAM when they are running.
1. Go to Settings.
3. Touch See all XX apps to view all apps on the device.
4. Touch > Show system to include system processes in the list.

5. Touch an app, process, or service in the list to open a screen with details about it and, depending on
the item, to change its settings, permissions, notifications and to force stop or uninstall it.
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App Details
Apps have different kinds of information and controls.
• Force stop - Stop an app.
• Disable - Disable an app.
• Uninstall - Remove the app and all of its data and settings from the device. See Uninstalling an
Application on page 190 for information about uninstalling apps.
• Notifications - Set the app notification settings.
• Permissions - Lists the areas on the device that the app has access to.
• Storage & cache - Lists how much information is stored, and includes buttons for clearing it.
• Mobile data & Wi-Fi - Provides information about data consumed by an app.
• Advanced
• Screen time - Displays the amount of time the app has displayed on the screen.
• Battery - Lists the amount of computing power used by the app.
• Open by default - If you have configured an app to launch certain file types by default, you can
clear that setting here.
• Display over other apps - allows an app to display on top of other apps.
• App details - Provides a link to additional app details on the Play store.
• Additional settings in the app - Opens settings in the app.
• Modify system settings - Allows an app to modify the system settings.
Managing Downloads
Files and apps downloaded using the Browser or Email are stored on the microSD card or Internal storage
in the Download directory. Use the Downloads app to view, open, or delete downloaded items.
1. Swipe the screen up and touch .
2. Touch > Downloads.
3. Touch and hold an item, select items to delete and touch . The item is deleted from the device.
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Maintenance and
Troubleshooting
Introduction
This section includes instructions on cleaning and storing the device, and provides troubleshooting solutions
for potential problems during operation.
Maintaining the Device

For trouble-free service, observe the following tips when using the device:
• To avoid scratching the screen, use the supplied stylus or plastic-tipped pens intended for use with a
touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the device
screen.
• The touch-sensitive screen of the device is glass. Do not drop the device or subject it to strong impact.
• Protect the device from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and
keep it away from heat sources.
• Do not store the device in any location that is dusty, damp, or wet.
• Use a soft lens cloth to clean the device. If the surface of the device screen becomes soiled, clean it with a
soft cloth moistened with an approved cleanser. For a list of approved cleansers, see Approved Cleaning
and Disinfectant Agents on page 201 or Approved Cleaning and Disinfectant Agents for TC52x-HC on page
202.
• Periodically replace the rechargeable battery to ensure maximum battery life and product performance.
Battery life depends on individual usage patterns.
Display Best Practices

Image Retention
Image retention may occur when a static image continuously displays for extended periods of time. A user may
see a faint remnant of the image even after a new image displays. To prevent image retention:
• Set the display to turn off after a few minutes of idle time.
• Rotate background images on a periodic basis.
• Turn off the display when the device in not in use.
• Use a screen saver with the following characteristics:
• background color set to black
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Maintenance and Troubleshooting
• use a small moving image (approximately 2% of the display size).

• move the image randomly across the screen
• screen saver should be active as long as the static image is used.
Best Practices for Enterprise Mobile Computing Devices Operating in

Hot Environments and Direct Sunlight
Exceeding the operating temperature by external hot environments will cause the device's thermal sensor to
notify the user of a shutdown of the WAN modem or shutdown the device until the device's temperature returns
to the operational temperature range.
• Avoid direct sunlight to the device - The easiest way to prevent overheating is to keep the device out of
direct sunlight. The device absorbs light and heat from the sun and retains it, getting hotter the longer it
remains in sunlight and heat.
• Avoid leaving the device in a vehicle on a hot day or hot surface - Similar to leaving the device out in direct
sunlight, the device will also absorb the thermal energy from a hot surface or when left on the dashboard of
a vehicle or seat, getting warmer the longer it remains on the hot surface or inside the hot vehicle.
• Turn off unused apps on the device. Open, unused apps running in the background can cause the device to
work harder, which in turn may cause it to heat up. This will also improve your mobile computer device's
battery life performance.
• Avoid turning your screen brightness up - Just the same as running background apps, turning your
brightness up will force your battery to work harder and create more heat. Minimizing your screen
brightness may extend operating the mobile computer device in hot environments.
Battery Safety Guidelines

The area in which the units are charged should be clear of debris and combustible materials or chemicals.
Particular care should be taken where the device is charged in a non-commercial environment.
• Follow battery usage, storage, and charging guidelines found in the user's guide.
• Improper battery use may result in a fire, explosion, or other hazard.
• To charge the mobile device battery, the battery and charger temperatures must be between +41°F and
+104°F (5°C and +40°C).
• Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a
risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a
battery or a charger, contact Zebra support.
• For devices that utilize a USB port as a charging source, the device shall only be connected to products that
bear the USB-IF logo or have completed the USB-IF compliance program.
• Do not disassemble or open, crush, bend or deform, puncture, or shred.
• Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.
• Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to
water or other liquids, or expose to fire, explosion, or other hazard.
• Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
• Battery usage by children should be supervised.
200
• Please follow local regulations to promptly dispose of used re-chargeable batteries.

• Do not dispose of batteries in fire.
• Seek medical advice immediately if a battery has been swallowed.
• In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has
been made, wash the affected area with large amounts of water and seek medical advice.
• If you suspect damage to your equipment or battery, contact Zebra support to arrange for inspection.
Cleaning Instructions
CAUTION: Always wear eye protection.
Read warning label on alcohol product before using.
If you have to use any other solution for medical reasons please contact the Global Customer Support Center
for more information.
WARNING: Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure
occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Cleaning and Disinfecting Guidelines

• Turn off and/or disconnect the device from AC/DC power.
• To avoid damage to the device or accessory, use only approved cleaning and disinfecting agents specified
for the device.
• Follow the manufacturer’s directions on the approved cleaning and disinfecting agent for how to use their
product properly and safely.
• Use pre-moistened wipes or dampen a soft sterile cloth (not wet) with the approved agent. Never spray or
pour chemical agents directly onto the device.
• Use a moistened cotton-tipped applicator to reach tight or inaccessible areas. Be sure to remove any lint
left over by the applicator.
• Do not allow liquid to pool.
• Allow the device to air dry before use, or dry with a soft lint-free cloth or towelette. Ensure electrical contacts
are fully dry before reapplying power
Approved Cleaning and Disinfectant Agents

100% of the active ingredients in any cleaner must consist of one or some combination of the following:
isopropyl alcohol, bleach/sodium hypochlorite1 (see important note below), hydrogen peroxide, ammonium chloride
or mild dish soap.
IMPORTANT: Use pre-moistened wipes and do not allow liquid cleaner to pool.
1When using sodium hypochlorite (bleach) based products always follow the manufacturer’s recommended
instructions: use gloves during application and remove the residue afterwards with a damp alcohol cloth or a
cotton swab to avoid prolonged skin contact while handling the device.
Due to the powerful oxidizing nature of sodium hypochlorite the metal surfaces on the device are prone to
oxidation (corrosion) when exposed to this chemical in the liquid form (including wipes). In the event that these
type of disinfectants come in contact with metal on the device, prompt removal with an alcohol-dampened cloth
or cotton swab after the cleaning step is critical.
201
Approved Cleaning and Disinfectant Agents for TC52x-HC

For detailed information on approved cleaning and disinfectant agents for theTC52x-HC configuration, see at
www.zebra.com/tc5x-hc-cleaning.
Special Cleaning Notes

The device should not be handled while wearing vinyl gloves containing phthalates, or before hands are
washed to remove contaminant residue after gloves are removed.
If products containing any of the harmful ingredients listed above are used prior to handling the device, such as
hand sanitizer that contain ethanolamine, hands must be completely dry before handling the device to prevent
damage to the device.
IMPORTANT: If the battery connectors are exposed to cleaning agents, thoroughly wipe off as much of the
chemical as possible and clean with an alcohol wipe. It is also recommended to install the battery in the
terminal prior to cleaning and disinfecting the device to help minimize buildup on the connectors.
When using cleaning/disinfectant agents on the device, it is important to follow the directions prescribed by the
cleaning/disinfectant agent manufacturer.
Cleaning Frequency
The cleaning frequency is at the customer’s discretion due to the varied environments in which the mobile
devices are used and may be cleaned as frequently as required. When dirt is visible, it is recommended to
clean the mobile device to avoid build up of particles which make the device more difficult to clean later on.
For consistency and optimum image capture, it is recommended to clean the camera window periodically
especially when used in environments prone to dirt or dust.
Cleaning the Device

Housing
Thoroughly wipe the housing, including all buttons and triggers, using an approved alcohol wipe.
Display
The display can be wiped down with an approved alcohol wipe, but care should be taken not to allow any
pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to
prevent streaking.
Camera and Exit Window

Wipe the camera and exit window periodically with a lens tissue or other material suitable for cleaning optical
material such as eyeglasses.
Battery Guide Slots

Insert a cotton-tipped applicator dipped in alcohol into the battery guide rails to clean out debris and then dry
with a dry cotton-tipped applicator.
202
Battery Connector and Locating Magnet Cleaning

To clean the battery connectors and locating magnet:
1. Remove the main battery from the mobile computer.
1 Battery connectors
2 Locating magnet
2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.

3. To remove any grease or dirt, rub the cotton portion of the cotton-tipped applicator back-and-forth across
the locating magnet and the connectors on the battery and terminal sides. Do not leave any cotton residue
on the connectors or magnet.
4. Repeat at least three times.
5. Use a dry cotton-tipped applicator and repeat steps 3 and 4. Do not leave any cotton residue on the
connectors or magnet.
6. Inspect the area for any grease or dirt and repeat the cleaning process if necessary.
CAUTION: After cleaning the battery connectors or locating magnet with bleach-based chemicals, follow the
Battery Connector and Locator Magnet Cleaning instructions to remove bleach from the connectors and
locating magnet.
Cleaning Cradle Connectors

To clean the connectors on a cradle:
1. Remove the DC power cable from the cradle.
2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
3. Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not leave any cotton residue on
the connector.
4. All sides of the connector should also be rubbed with the cotton-tipped applicator.
5. Remove any lint left by the cotton-tipped applicator.
203
6. If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to
remove.
7. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and low
humidity requires less drying time.
CAUTION: After cleaning the cradle connectors with bleach-based chemicals, follow the Cleaning Cradle
Connectors instructions to remove bleach from the connectors.
204
Troubleshooting
Resetting the Device
There are two reset functions, soft reset and hard reset.
Performing a Soft Reset

Perform a soft reset if applications stop responding.
2. Touch Restart.
3. The device reboots.
Performing a Hard Reset

CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data
corruption to the microSD card.
Perform a hard reset if the device stops responding.

1. Simultaneously press the Power, left scan, and Volume Up buttons for at least four seconds.
2. When the screen turns off, release the buttons.
3. The device reboots.
TC52x/TC57x
Table 16 Troubleshooting the TC52x/TC57x

Problem Cause Solution
After installing the Power button was not Press the Power button.
battery, the device pressed.
does not boot up.
When pressing the Battery not charged. Charge or replace the battery in the device.
power button the Battery not installed Install the battery properly.
device does not turn properly.
on.
System crash. Perform a reset.
When pressing the Battery charge is at a Charge or replace the battery in the device.
power button the level where data is
device does not turn maintained but battery
on but two LEDs should be re-charged.
blink.
205
Table 16 Troubleshooting the TC52x/TC57x (Continued)

Battery did not Battery failed. Replace battery. If the device still does not operate,
charge. perform a reset.
Device removed from Insert device in cradle. See Charging the Battery on page
cradle while battery was 25.
charging.
Extreme battery Battery does not charge if ambient temperature is below
temperature. 5°C (41°F) or above 40°C (104°F).
Cannot see Device not powered on. Press the Power button.
characters on
display.
During data Device removed from Replace the device in the cradle, or reattach the
communication with cradle or disconnected communication cable and re-transmit.
a host computer, no from host computer
data transmitted, or during communication.
transmitted data was Incorrect cable See the system administrator.
incomplete. configuration.
Communication Perform setup.
software was incorrectly
installed or configured.
During data Wi-Fi radio is not on. Turn on the Wi-Fi radio.
communication over You moved out of range Move closer to an access point.
Wi-Fi, no data of an access point.
transmitted, or
transmitted data was
incomplete.
During data Bluetooth radio is not Turn on the Bluetooth radio.
communication over on.
Bluetooth, no data You moved out of range Move within 10 meters (32.8 feet) of the other device.
transmitted, or of another Bluetooth
transmitted data was device.
incomplete.
During data You are in an area of Move into an area that has better service.
communication over poor cellular service.
WAN, no data APN is not set up See system administrator for APN setup information.
transmitted, or correctly.
transmitted data was
incomplete. SIM card not installed Remove and re-install the SIM card.
properly.
Data plan not activated. Contact your service provider and ensure that your data
plan is enable.
No sound. Volume setting is low or Adjust the volume.
turned off.
Device shuts off. Device is inactive. The display turns off after a period of inactivity. Set this
period to 15 seconds, 30 seconds, 1, 2, 5, 10 or 30
minutes.
Battery is depleted. Replace the battery.
206
Table 16 Troubleshooting the TC52x/TC57x (Continued)

Tapping the window The device is not Reboot the device.
buttons or icons responding.
does not activate the
corresponding
feature.
A message appears Too many files stored Delete unused memos and records. If necessary, save
stating that the on the device. these records on the host computer (or use an SD card for
device memory is additional memory).
full. Too many applications Remove user-installed applications on the device to
installed on the device. recover memory. Select Settings > Apps &
notifications. Select the app in the list and select
UNINSTALL.
The device does not Scanning application is Load a scanning application on the device or enable
decode with reading not loaded. DataWedge. See the system administrator.
bar code. Unreadable bar code. Ensure the symbol is not defaced.
Distance between exit Place the device within proper scanning range.
window and bar code is
incorrect.
Device is not Program the device to accept the type of bar code being
programmed for the bar scanned. Refer to the EMDK or DataWedge application.
code.
Device is not If the device does not beep on a good decode, set the
programmed to application to generate a beep on good decode.
generate a beep.
Battery is low. If the scanner stops emitting a laser beam upon a trigger
press, check the battery level. When the battery is low, the
scanner shuts off before the device low battery condition
notification. Note: If the scanner is still not reading
symbols, contact the distributor or the Global Customer
Support Center.
Device cannot find Too far from other Move closer to the other Bluetooth device(s), within a
any Bluetooth Bluetooth devices. range of 10 meters (32.8 feet).
devices nearby. The Bluetooth device(s) Turn on the Bluetooth device(s) to find.
nearby are not turned
on.
The Bluetooth device(s) Set the Bluetooth device(s) to discoverable mode. If
are not in discoverable needed, refer to the device’s user documentation for help.
mode.
Cannot unlock User enters incorrect If the user enters an incorrect password five times, the
device. password. user is requested to wait for 30 seconds when using a
PIN, Pattern or Password.
207
1-Slot Charge Only Cradle
Table 17 Troubleshooting the 1-Slot Charge Only Cradle

Symptom Possible Cause Action
LEDs do not light Cradle is not receiving Ensure the power cable is connected securely to both
when device is power. the cradle and to AC power.
inserted. Device is not seated Remove and re-insert the device into the cradle,
firmly in the cradle. ensuring it is firmly seated.
Device battery is not Device was removed Ensure cradle is receiving power. Ensure device is
charging. from cradle or cradle was seated correctly. Confirm main battery is charging. The
unplugged from AC battery charges from fully depleted to 90% in
power too soon. approximately 2.5 hours and from fully depleted to
100% in approximately three hours.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
The device is not fully Remove and re-insert the device into the cradle,
seated in the cradle. ensuring it is firmly seated.
Extreme battery Battery does not charge if ambient temperature is
temperature. below 5°C (41°F) or above 40°C (104°F).
1-Slot Workstation Docking Cradle
Table 18 Troubleshooting the 1-Slot Workstation Docking Cradle

when device is power. the cradle and to AC power.
inserted. Device is not seated Remove and re-insert the device into the cradle,
External monitor is not The device is powered off Remove the device from the cradle and re-insert. The
detected. when placed in the cradle device will then detect the monitor.
and then turned on.
208
Table 18 Troubleshooting the 1-Slot Workstation Docking Cradle (Continued)

Display does not It takes a little time for the Wait for screen to re-orientate.
change device to recognize the
orientation quickly. monitor.
Devices does not Device not detecting Remove the device from the cradle and re-insert.
switch monitor.
to landscape mode. Display setting not set Go to Settings > Display > When device detects
properly. external monitor. Ensure Rotate screen orientation
is selected.
Peripheral not Bad cable connection. Remove cable and re-connect.
detected.
2-Slot USB/Ethernet Cradle
Table 19 Troubleshooting the 2-Slot USB/Ethernet Cradle

when device or spare power. the cradle and to AC power.
battery is inserted. Device is not seated Remove and re-insert the device into the cradle,
Spare battery is not Remove and re-insert the spare battery into the
seated firmly in the charging slot, ensuring it is firmly seated.
cradle.
Spare battery is not Battery not fully seated in Remove and re-insert the spare battery in the cradle,
charging. charging slot. ensuring it is firmly seated. The battery charges from
fully depleted to 90% in approximately 2.5 hours and
from fully depleted to 100% in approximately three
hours.
Battery inserted Re-insert the battery so the charging contacts on the
incorrectly. battery align with the contacts on the cradle.
209
4-Slot Charge Only Cradle with Battery Charger Troubleshooting
Table 20 Troubleshooting the 4-Slot Charge Only Cradle with Battery Charger
Battery is not Device Replace the device in the cradle. The battery charges from fully
charging. removed from depleted to 90% in approximately 2.5 hours and from fully
the cradle too depleted to 100% in approximately three hours.
soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Device is not Remove the device and reinsert it correctly. Verify charging is
inserted active. Touch > System > About phone > Status to view
correctly in the battery status.
cradle.
Ambient Move the cradle to an area where the ambient temperature is
temperature of between 5°C (+41°F) and +40°C (+104°F).
the cradle is too
warm.
5-Slot Charge Only Cradle Troubleshooting
Table 21 Troubleshooting the 5-Slot Charge Only Cradle

Battery is not Device Replace the device in the cradle. The battery charges from fully
charging. removed from depleted to 90% in approximately 2.5 hours and from fully
the cradle too depleted to 100% in approximately three hours.
soon.
faulty battery.
inserted active. Touch > System > About phone > Status to view
correctly in the battery status.
cradle.
the cradle is too
warm.
210
5-Slot Ethernet Cradle Troubleshooting
Table 22 Troubleshooting the 5-Slot Ethernet Cradle

During Device removed Replace device in cradle and retransmit.
communication, no from cradle
data transmits, or during
transmitted data was communications.
incomplete. Incorrect cable Ensure that the correct cable configuration.
configuration.
Device has no An icon is visible in the status bar if a connection is currently
active active.
connection.
Battery is not Device removed Replace the device in the cradle. The battery charges from fully
charging. from the cradle depleted to 90% in approximately 2.5 hours and from fully
too soon. depleted to 100% in approximately three hours.
faulty battery.
inserted correctly active. Touch > System > About phone > Status to view
in the cradle. battery status.
the cradle is too
warm.
4-Slot Battery Charger Troubleshooting
Table 23 Troubleshooting the 4-Slot Battery Charger

Spare Battery Spare battery is Remove and re-insert the spare battery into the charging slot,
Charging LED does not correctly ensuring it is correctly seated.
not light when spare seated.
battery is inserted.
211
Table 23 Troubleshooting the 4-Slot Battery Charger (Continued)

Spare Battery not Charger is not Ensure the power cable is connected securely to both the
charging. receiving charger and to AC power.
power.
Spare battery is Remove and re-insert the battery into the battery adapter,
not correctly ensuring it is correctly seated.
seated.
Battery adapter Remove and re-insert the battery adapter into the charger,
is not seated ensuring it is correctly seated.
properly.
Battery was Ensure charger is receiving power. Ensure the spare battery is
removed from seated correctly. The battery charges from fully depleted to 90%
the charger or in approximately 2.5 hours and from fully depleted to 100% in
charger was approximately three hours.
unplugged from
AC power too
soon.
faulty battery.
the cradle is too
warm.
212
Technical Specifications
For device technical specifications, go to zebra.com/tc52x.
Table 24 Data Capture Supported Symbologies

Item Description
1D Bar Codes Chinese 2 of 5, Codabar, Code 11, Code 128, Code 39, Code 93,
Discrete 2 of 5, EAN-13, EAN-8, Interleaved 2 of 5, MSI, UPCA,
UPCE, UPCE1, ISBN/Bookland, ISSN, Coupon Code,
Matrix 2 of 5
2D Bar Codes Australian Post, Aztec Code, Canada Postal, Composite AB,
Composite C, DataMatrix, Dutch Postal, GS1 DataBar, GS1
Expanded, GS1 Limited, GS1 Datamatrix, Han Xin, Japan Postal,
Maxicode, Micro PDF, Micro QR Code, PDF-417, QR Code,
TLC-39, PDF-417, UK Postal, US4state, US4State FICS, US
Planet, US Postnet
Decode Distances
The table below lists the typical distances for selected bar code densities. The minimum element width
(or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol.
Table 25 SE4720 Decode Distances

Typical Working Ranges
Symbol Density/ Bar Code Type
Near Far
4 mil Code 39 3.3 in. 8.8 in.
8.4 cm 22.4 cm
5.0 mil Code 128 2.8 in. 8.2 in.
7.1 cm 20.8 cm
5 mil Code 39 2.0 in. 13.5 in.
5.08 cm 34.3 cm
5 mil PDF417 3.1 in. 8.4 in.
7.9 cm 21.3 cm
10 mil Data Matrix 2.9 in. 10.1 in.
7.4 cm 25.7 cm
213
Table 25 SE4720 Decode Distances (Continued)

Typical Working Ranges
Symbol Density/ Bar Code Type
Near Far
100% UPCA 1.8 in. 26.0 in.
4.6 cm* 66.0 cm
20 mil Code 39 2.0 in. 30.0 in.
5.08 cm* 76.2 cm
20 mil QR Code 3.2 in. 15.8 in.
8.1 cm 40.1 cm
*Limited by width of bar code in field of view.
Notes: Photographic quality bar code at 15° tilt pitch angle under 30 fcd ambient illumination.
Distances measured from front edge of scan engine chassis.
Interface Connector Pin-Outs

CAUTION: The 7-pin interface connector at the bottom of the device is not removable. Trying to
remove the connector will cause damage to the device and can void warranty.
Figure 73 I/O Connector

Pin 1
Table 26 I/O Connector Pin-Outs

Pin Signal Description
1 VBUS USB Power Input
2 D- USB Data-
3 CC USB Type C Control
4 GND Ground
5 D+ USB Data+
6 Not Used Not Used
7 ID Cradle ID
214
1-Slot Charge Only Cradle Technical Specifications
Table 27 1-Slot Charge Only Cradle Technical Specifications

Item Description
Dimensions Height: 9.9 cm (3.9 in.)
Width: 9.8 cm (3.86 in.)
Depth: 13.3 cm (5.24 in.)
Weight 378 g (13.3 oz.)
Input Voltage 12 VDC
Power Consumption up to 15 watts
Operating Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Charging Temperature 5°C to 40°C (41°F to 104°F)
Humidity 5% to 95% non-condensing
Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature.
Electrostatic Discharge +/- 20kV air
(ESD) +/- 10 kV contact
+/- 10 kV indirect discharge
1-Slot Workstation Docking Cradle Technical Specifications
Table 28 1-Slot Workstation Docking Cradle Technical Specifications

Item Description
Width: 9.8 cm (3.86 in.)
Depth: 13.3 cm (5.24 in.)
Weight 378 g (13.3 oz.)
Electrostatic Discharge +/- 20 kV air
215
2-Slot USB/Ethernet Cradle Technical Specifications
Table 29 2-Slot USB/Ethernet Technical Specifications

Item Description
Width: 16.0 cm (6.3 in.)
Depth: 13.0 cm (5.12 in.)
Weight 470 g (16.6 oz.)
Drop 75 cm (30.0 in.) drops to concrete, two drops/side at room
temperature.
4-Slot Charge Only Cradle with Battery Charger Technical Specifications

Item Description
Width: 48.9 cm (19.25 in.)
Depth: 13.3 cm (5.24 in.)
Weight 2020 g (71.3 oz.)
(ESD) +/- 10kV contact
+/- 10kV indirect discharge
216
5-Slot Charge Only Cradle Technical Specifications

Item Description
Width: 48.9 cm (19.25 in.)
Depth: 13.3 cm (5.24 in.)
Weight 1937 g (68 oz.)
Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room
temperature.
Electrostatic Discharge (ESD) +/- 20kV air
+/- 10kV contact
5-Slot Ethernet Cradle Technical Specifications
Table 32 5-Slot Ethernet Cradle Technical Specifications

Item Description
Width: 48.9 cm (19.25 in.)
Depth: 13.3 cm (5.24 in.)
Weight 2010 g (71 oz.)
temperature.
+/- 10kV contact
217
4-Slot Battery Charger Technical Specifications
Table 33 4–Slot Battery Charger Technical Specifications

Item Description
Width: 9.8 cm (3.86 in.)
Depth: 13.3 cm (5.24 in.)
Weight 450 g (15.9 oz.)
temperature.
+/- 10kV contact
Trigger Handle Technical Specifications
Table 34 Trigger Handle Technical Specifications

Item Description
Width: 8.2 cm (3.2 in.)
Depth: 13.6 cm (5.4 in.)
Weight 120 g (4.2 oz.)
Operating Temperature -10°C to 50°C (14°F to 122°F)
Drop 1.5 m (5 feet) drops to concrete over temperature range.
+/- 10kV contact
218
Rugged Charge/USB Cable Technical Specifications
Table 35 Rugged Charge/USB Cable Technical Specifications

Item Description
Length 164 +/- 6 cm (64.6 +/- 2.4 in.)
Input Voltage 5.0 VDC
Operating Temperature -20°C to 50°C (-4°F to 122°F)
(ESD) +/- 10kV contact
219
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Change Date Description

About This Guide.............................................................................................................................. 13

Using the Device............................................................................................................................... 32

Status Bar ............................................................................................................... 33

Disabling PTT Communication ............................................................................... 67

Data Capture ..................................................................................................................................... 88

Pairing Using Near Field Communication ................................................................... 103

Calls ................................................................................................................................................. 112

Setup .................................................................................................................... 128

Installation ............................................................................................................ 159

Application Deployment................................................................................................................. 185

Uninstalling an Application ................................................................................... 190

Maintenance and Troubleshooting ............................................................................................... 199

Cleaning Frequency ............................................................................................. 202

Technical Specifications................................................................................................................ 213

Configuration Radios Display Memory Data Capture Operating System

Table 1 Configurations (Continued)

Configuration Radios Display Memory Data Capture Operating System

Determining Software Versions

Determining the Serial Number

Figure 1 Front View

Number Item Function

Number Item Function

Figure 2 TC52x Rear View

Number Item Function

Figure 3 TC52x-HC Rear View

Number Item Function

Setting Up the Device

Installing the SIM Card

NOTE: Only use a nano SIM card.

2. Slide the SIM card holder to the unlock position.

3. Lift the SIM card holder door.

5. Close the SIM card holder door.

6. Slide to SIM card holder door to the lock position.

7. Re-install the access door.

Installing a microSD Card

1. Lift the access door.

2. Slide the microSD card holder to the unlock position.

3. Lift the microSD card holder.

6. Re-install the access door.

Installing the Battery

Charging the Battery

Table 2 Charging/Notification LED Charging Indicators

Fast Blinking Amber (2 Charging error, for example:

Replacing the TC52x/TC57x Battery

CAUTION: Do not add or remove microSD card during battery replacement.

To replace the battery:

4. Wait for the red LED to completely turn off.

6. Press the two battery latches in.

7. Lift the battery from the device.

Replacing the TC52x-HC Battery

CAUTION: Do not add or remove microSD card during battery replacement.

To replace the battery:

CAUTION: Replace the battery within 30 seconds to maintain Wi-Fi connection.

Replacing the microSD Card

5. Press the two battery latches in.

8. Remove microSD card from holder.

10. Replace the access door.