ZYCOO IP Audio Solution Whitepaper 20200326
ZYCOO IP Audio Solution Whitepaper 20200326
ZYCOO IP Audio Solution Whitepaper 20200326
ZYCOO IP Audio Solution is an all-in-one IP audio communication system primarily based on SIP, streaming
media and MQTT IoT technologies. Our solution provides public address, intercom, IP telephony plus IP
audio communication features. SIP is the protocol used for IP audio endpoint registration, SIP paging,
intercom calls, IP phone calls etc, while streaming media is used for background music broadcasting,
scheduled broadcasting, emergency alarm broadcasting, automatic broadcasting etc. Finally, MQTT
technology is used for centralized management of all IP audio endpoints.
The entire solution architecture is based on a combination of software and hardware components. Software
components include the IP Audio Center, IP Audio Dispatch Console, IP Audio Dispatch App. While network
speakers, SIP safety intercom, SIP paging gateways and IP phones are all hardware based. Below is a diagram
detailing the basic architecture of the IP Audio Solution.
Inquiry / SOS
Inquiry / SOS
As detailed in the above architecture, the IP Audio Solution can be deployed across both intranet and internet.
The IP Audio Center is a software solution which can be deployed on hardware-based servers or virtual private
servers in the cloud. The IP Audio Dispatch Console is a software application to be installed on personal
computers. The IP Audio Dispatch App supports both Android and iPhone-based devices. The network
speakers, intercom devices and IP phones can all be installed on your existing IP network. In conclusion, the
whole infrastructure is designed to work on a standard IP Network without the need to add specialist
equipment or wiring.
ZYCOO IP Audio Center is the engine of ZYCOO IP Audio Solution. It is a software solution which can be
installed on dedicated hardware or cloud-based servers.
The IP Audio Center manages all IP audio endpoints, including network speakers, intercoms, IP phones, SIP
paging gateways, etc. Paging groups (zones), paging schedules, intercom calls, meetings, music/audio files are
also managed by the IP Audio Center.
For simplified control and distributed management, the IP Audio Center provides integration with ZYCOO IP
Audio Dispatch Console and the IP Audio Dispatch App for users to manage different paging groups (zones)
with different IP audio applications.
Simultaneous Conference
500 (Max)
Attendees:
ZYCOO IP Audio Dispatch Console is a multi-platform (Windows, MacOS and Linux) application dedicated
for ZYCOO IP Audio Solution dispatch users.
With the IP Audio Dispatch Console, dispatch users can broadcast background music, make live SIP paging,
create scheduled paging tasks, start and manage audio conference calls, initiate emergency broadcast, monitor
IP audio endpoints status and more.
Multiple dispatch user login is supported and they can work separately without interfering with each other's
paging zones. This feature makes the distributed multi-site IP audio system possible.
IP Audio Dispatch App is a simple and easy to use mobile application developed for ZYCOO IP Audio dispatch
users. The app allows users of iPhone or Android based devices a mobile alternative to the PC based dispatch
console.
With the IP Audio Dispatch App, background music, pre-recorded message paging, emergency broadcasting
and IP audio endpoint status monitoring can be configured and maintained.
IP Audio Dispatch App is a useful application which is perfect for when the dispatch users have to leave their
dispatch PC or full dispatch functionality is not critical.
ZYCOO network speakers are SIP enabled high-performance speaker products which can be used for SIP
paging, notification/tone broadcast and streaming media music playback.
The SC15 network ceiling speaker and SW15 network cabinet speaker are equipped with dual speaker drive
units, the high-efficient, full-range speaker drive units can provide a uniquely advanced listening experience,
which makes the SC15 and SW15 suitable for high quality music, notification/tone broadcasting in an indoor
environment.
The SH30 network horn speaker is equipped with a midrange drive unit powered by 30W class D amplifier,
this makes it suitable for paging and notification/tone broadcasting to noisy large spaces and outdoor
environments.
SC15 Specifications
Sensitivity 85dB/1m/1W
Acoustics Mono
SW15 Specifications
Sensitivity: 85dB/1m/1W
Acoustics Mono
Sensitivity 105dB/1m/1W
Acoustics: Mono
IP Rating IP65
ZYCOO SIP Safety intercom IA03 and IV03 are SIP enabled intercom devices which can be used for consulting
and SOS applications.
By default, IA03 can be used as a voice intercom and IV03 has a built-in HD camera which can support video
intercom. If there is an existing IP camera, this can be linked with IA03 for video intercom. IP cameras which
support RTSP, such as Dahua and Hikvision IP cameras can be linked with IA03.
Based on SIP and with PoE support, the installation of the IA03 and IV03 only requires a PoE enabled
network cable, no power supply and extra wiring is required.
Each of the intercom devices has been equipped with a programmable dial button, any desired number can be
preconfigured. By pressing the button users can talk with the target number in hands-free mode.
IA03 and IV03 have been equipped with digital level input for connection of sensors, and also with a relay
switch which can be used to connect door magnet. The action (open/close the door) of the relay switch can be
controlled by DTMF signal, intercom call status and the sensor input signal.
In addition to working with ZYCOO IP Audio Center, the IA03 and IV03 intercoms can be also integrated with
third-party SIP servers and the features detailed above are still applicable.
Sensitivity: 90±3dB
Max Power: 4W
Acoustics: Mono
Video Resolution
1920*1080@20fps, 1280*720@25fps
(IV03):
ZYCOO X series SIP paging gateways are SIP enabled multifunctional IP audio devices dedicated for industry
users. They can convert voice streams from a SIP paging system or IPPBX system to analogue sounds for
background music, public address, intercom, etc. Except IP audio communications, the X series SIP paging
gateways can also be connected with sensors, sound-light alarm, door magnet and various peripherals for
automated control and security applications.
Based on the compact hardware design, open standard SIP protocol support, rich functionality and high
performance. Industry users can customize the X series SIP paging gateway into any desired form of intercom
device or paging speaker. These can then be widely used for smart and safe city applications, to increase the
efficiency of communication and information sharing.
Working
-20°C ~ +50°C
Temperature:
X30 Specifications
Working
-40°C ~ +75°C
Temperature:
ZYCOO SIP phones including an entry-level SIP phone H81 with 2-line SIP accounts support and a high-end
enterprise SIP phone H83 which comes with 4 SIP accounts support.
Both phones support high definition (HD) voice quality and enabled with basic call features like Call Hold,
Call Park, Call Transfer, etc., and advanced features like Voicemail, Call Logs, Phonebook, Busy Lamp Field,
Do Not Disturb, etc., for users to communicate in a simple and flexible way.
And the CooFone series support multifarious auto provisioning methods, such as FTP, TFTP, HTTP, HTTPS,
DHCP OPT66, SIP PNP, TR069. Deploying massive IP phones will be time and effort-saving.
Specifications
H81 H83
Screen 128x48 dot matrix with backlight 2.8" (320*240) LCD color-screen
DSS Key / 8
SIP Lines 2 4
Power Supply IEEE 802.3af Class 1 PoE or DC 5V-0.6A IEEE 802.3af Class 1 PoE or DC 5V-0.6A
1. Paging Groups Network speakers can be grouped (zoned) based on their location or usage. For
(Zones) example, zone-based live announcements, scheduled broadcast, emergency
broadcast plus further zone-based features are all possible.
In addition to zone-based public address features, grouping can be also used for
distributed operation and management. Allocate different groups to different
dispatch users of the IP Audio Center system, each paging zones (or several
zones) can work and be managed separately. This is useful for enterprises with
multibranch offices to build a unified IP audio system which is maintained as
one while operated as many.
2. Background IP Audio Center supports up to 44.1KHz sampling rate, 320Kbps bit rate MP3
Music music files. The music files are streamed to the network speakers using
streaming media and the network speakers then decode and play out using on
board decoder and amplifier. This ensures superior background music quality.
Background music is played by the dispatch users from the IP Audio Dispatch
Console. Random speakers or speaker group(s) can be selected to play a
customized playlist.
3. Triggered Triggered paging are preconfigured paging tasks that will be automatically
Paging executed when the trigger has been invoked. The trigger types include immediate
triggered, timetable triggered and dial number triggered.
The timetable triggered paging will be executed according to the time rules
configured by the dispatch users. It can be configured as a one-off paging task on
a specific time point or routine paging tasks on specific time points of specific
days. So, it can be used to schedule school bells or some other public address
applications at pre-configured time intervals.
Dial number triggered paging can be used with paging applications where time is
uncertain but requires fast execution under particular situations. Dispatch users
can simply dial a code from the dispatch phone to start/stop the dial number
triggered paging.
4. SIP Paging SIP paging is used to make live announcements from a SIP IP phone or SIP
microphone to one or a group of network speakers.
5. Emergency There are certain pre-configured emergency events in the IP Audio Center
Alarm system, such as fire, earthquake, tornado, etc. Dispatch users can click to sound
an alarm from the IP Audio Dispatch Console by using the built-in or customized
emergency events as per their needs.
6. Prerecorded Prerecorded messages can be used as the audio source of the triggered paging
Message tasks to be created from the IP Audio Dispatch Console. Dispatch users can
record audio messages by using the microphone attached to the dispatch PC, and
they can review and re-record the audio message to ensure the audio message is
qualified for paging.
Once dispatch user confirms the message is ready for paging, it will be uploaded
from the IP Audio Dispatch Console to the IP Audio Center, and when the trigger
has been invoked, IP Audio Center will page the message to the selected network
speakers or paging groups.
7. Text-to-Speech ZYCOO IP Audio Center can be integrated with Google Text-to-Speech services
to convert multi-language of text to voice speech (audio files). The converted
voice speech can be used to create triggered paging tasks from the IP Audio
Dispatch Console.
Dispatch users only have to insert the text content which needs to be paged, then
click to convert the text content to voice speech. Once confirmed the voice speech
is qualified for paging, the audio file will be uploaded to the IP Audio Center, and
when the trigger has been invoked, IP Audio Center will page the voice speech to
the selected network speakers or paging groups.
8. Volume The volume of each network speakers can be controlled remotely from each of
Control the speakers’ Web interface or centrally from the IP Audio Dispatch Console.
Volume control actions can be performed either when the network speakers are
idle or busy. If the network speakers are broadcasting, the volume adjustment
will take effect immediately.
For background music, dispatch users can preset a volume level then to start
playing music from the IP Audio Dispatch Console.
9. Intercom ZYCOO SIP Safety Intercom devices can be deployed as door phone intercom,
Calling inquiry or SOS terminals. The built-in press-to-talk (PTT) key can be programed
with any desired number, by simply pressing the PTT key, the caller can then
have two-way communication with the target number in handsfree mode.
10. Video ZYCOO SIP Safety Video Intercom IV03 has built-in HD camera, with which the
Intercom dispatch user can see the real-time image from the other side of the intercom
call. By default, IA03 can perform voice intercom only, but if there is an existing
IP camera which supports RTSP protocol then it can be linked with the IA03 for
video intercom the same way as IV03.
When someone initiates a call from the intercom device side to the dispatch
user’s phone number, or the dispatch user calls the intercom device. The video
stream from the built-in camera of IV03 or the IP camera linked with IA03 will
be forwarded to the IP Audio Dispatch Console and displayed in the “Video
Intercom” window. Dispatch user will be able to see what’s happening on the
other side in real time.
IP cameras which support RTSP protocol, such as Dahua and Hikvision, can be
linked with IA03 for video intercom. IP Audio Center administrators only have
to use the RTSP URL of the IP camera to link with the IA03, no further
programing is required.
11. Call Monitor Call monitor or call spy feature can be used by the dispatch user to monitor the
IP phone call or intercom call conversation of two calling parties. It can be
accomplished by using the IP Audio Dispatch Console to perform the actions and
monitor from the dispatch phone, or by dialing the call monitor feature code
directly from the IP phone to monitor the calls.
During the call monitor process, the dispatch user can hear the other two calling
parties, but the other two parties cannot hear the dispatch user.
12. Whisper Spy Whisper spy is similar to call monitor and can be used with IP phone calls and
intercom calls. It is used by the dispatch user to monitor the call conversations of
two parties and with the ability to talk to one of the calling parties without being
heard by the other calling party.
14. Call Split Call split feature can be used with IP phone calls or intercom calls. It can force a
selected calling party to establish a new call with the dispatch user and hang-up
the other calling party.
15. Meeting IP audio dispatch users can organize and manage meetings (or conferences) with
the IP Audio Dispatch Console. Normally the participants should be IP phones.
In some particular applications, intercom devices and network speakers can be
also added as participants to the meetings.
During a meeting, dispatch users have the options to add more participants,
mute/unmute participants, kick out participant and more management options.
16. Recording All SIP based live communications can be recorded by the ZYCOO IP Audio
Center. For example, IP phone calls, SIP intercom calls, SIP paging, meetings,
etc.
The recordings will be saved in the server local storage as wav audio files. Each
SIP session (including meetings) will generate around 1MB recording per
minute.
Both the IP Audio Center system administrator and the IP audio dispatch users
can have access to the recordings from the IP Audio Center web interface or from
the IP Audio Dispatch Console. The IP Audio Center administrator can have
access to all recordings, while the IP audio dispatch users can only have access to
the recordings related to the IP audio endpoints which belongs to the paging
group(s) managed by that dispatch user. The recordings can be reviewed online
both within the web interface and the IP Audio Dispatch Console application.
17. Centralized The IP Audio Center system utilizes MQTT IoT protocol for IP audio endpoints
Management management and control.
Endpoints Reporting: status (idle, busy, error, offline) reporting, current volume
level reporting, etc.
The administrator can enable or disable these privileges for the dispatch users as
required.
There are also 12 privilege levels which can be allocated to each of the dispatch
users, from the highest 1 to the lowest 12. If two or more dispatch users manages
a same paging group, then the dispatch user with high privilege level can
override the operations performed by the dispatch user with lower privilege
level, or in other words, the dispatch user with lower privilege level cannot
perform certain operations to the higher privilege level dispatch user’s
operations. For example, dispatch user with higher privilege level can monitor
the phone call of the lower privilege level user, but not vice versa.
19. Service In the IP Audio Center system, IP audio services’ priorities have been
Priorities preconfigured with the sequences as below:
SIP Paging > Alarm > Intercom > Triggered Paging (except alarm) > Background
Music
The services with higher priorities will interrupt the services with lower
priorities, therefore, important and emergency broadcasts will reach the
audiences with priority.
20. API ZYCOO IP Audio Center provides rich API allowing integratation with other
systems such as security systems, fire systems, etc. Third-party systems can
interact with ZYCOO IP Audio Center via the API to invoke public address,
calling and other IP audio features.
21. IP Telephony ZYCOO IP Audio Center supports SIP/IMS trunking with third-party SIP servers
or ITSPs, with these trunks users will be able to make inbound and outbound
phone calls through the IP Audio Center system.
Users can configure flexible outbound calling rules for outbound call control. As
for the inbound calls, users can create customized digital receptionist and other
automatic call distribution features to handle the inbound calls.
Besides the external calling features, ZYCOO IP Audio Center also supports rich
internal calling features, for example, call transfer, call forward, video calling,
wakeup calls, DND, and more.
Example A:
Example B:
1. Hard to install and The analog public address system uses a very large central amplifier to
manage connect all speakers using dedicated wiring. The status of the speakers cannot
be monitored in real time.
2. Limited features Due to the working principle of the analog public address system, only a few
and less flexibility paging zones can be supported. To modify the paging zone will require
modifications to the wiring of the system.
3. Poor Audio Quality The analog public address system uses analog signals and transmission which
will be affected by the distance of the wiring and also environmental
conditions; therefore, the resulting interferences and distortions can impact
audio quality.
4. Hard to use and The analog public address system uses old fashioned audio sources for
maintain paging, such as tapes, gramophone records and CDs. An on-site person will
physically have to undertake a page where the analog public system is
installed, there is no way to use modern technologies for remote control and
management.
1. Ease of deployment • IP Audio Center: ZYCOO IP Audio Center can be installed on either
and maintain hardware servers or virtual private servers (VPS) in the cloud and can be
installed on both Linux and Windows based servers.
• IP Audio Dispatch Console: IP Audio Dispatch Console can be
installed on Windows, MacOS and Linux desktops the same way as the
users installing any other regular applications, no expertise required at all.
• IP Audio Dispatch App: IP Audio Dispatch App can be installed
directly from Apple’s App Store for iPhone users, and from Google Play
store for the Android phone users.
• IP Audio Endpoints: No dedicated wiring is required for the
installation of ZYCOO IP audio endpoints, they use your existing IP
network. All IP audio endpoints support PoE, so you don’t require any
external power supply to power those devices. Additionally, the IP Audio
Center is capable of centralized provisioning and management of the IP
audio endpoints, resulting in significant man power, time and costs saving
when installing devices.
3. Superior Audio For SIP based communication services such as SIP paging, the wideband
Quality audio codec G.722 can be used. The 16KHz sampling rate will provide far
better audio quality and can maximize the reproduction ability of the original
sound effect.
Background music and other paging services which utilize streaming media, a
44.1KHz sampling rate and 320Kbps bit rate MP3 music can be streamed to
the network speakers for decoding and playback. Also, with dual speaker
driver units and the wide frequency range support, background music and
other streaming media-based paging will provide a superb listening
experience for the intended audience.
1. Hardware based Most of the IP public address servers in the market now are hardware-based
servers systems. The cost is usually high and it’s impossible to expand the system
capacity.
2. Private protocols Private protocols are used by most of the IP public address system
manufacturers to realize their services and features, existing third-party
systems and endpoints cannot be integrated in to their solutions.
3. Dedicated As private protocols have been used, choosing a server means you have to
endpoints choose its dedicated endpoints. Including speakers, intercoms and phones.
Your existing IP phone system and IP phones cannot be integrated with the IP
public address system.
1. Software Based ZYCOO IP Audio Center is a software solution, users can choose to install it on
Server existing hardware servers or virtualization platforms in the data center or in
the cloud. For upgrading of future system capacity, users only have to upgrade
their generic hardware server or allocate more resources to IP Audio Center
server from the virtualization platform.
2. Open Standard SIP SIP is a powerful and efficient communications protocol due to its flexibility,
Support ease of implementation, and it is easy to expand characteristics. More and
more service providers and communication equipment manufacturers are
providing their services and products with SIP support. ZYCOO IP Audio
Solution supports open standard SIP, which means users can easily integrate
the IP Audio Solution with service providers and third-party SIP enabled IP
audio endpoints to enjoy more IP audio communication features.
3. Compatible with In addition to ZYCOO network speakers, SIP safety intercoms, SIP paging
third-party SIP gateways and IP phones, ZYCOO IP Audio Solution can also support third-
endpoints party SIP enabled endpoints. For example, the existing SIP phones, SIP
microphones, SIP video phones, desktop SIP softphones, mobile softphones
plus other SIP endpoints. By using SIP trunking, IP Audio Solution can be
integrated with service provides and existing IP phone systems for unified IP
audio communications.
ZYCOO IP Audio Center is a software-based solution and therefore can be integrated into a company preferred
infrastructure architecture. Therefore, ZYCOO IP Audio Center can be installed either on dedicated hardware
servers or a virtualized platform. The installation will be undertaken by using stand-alone ISO image for
offline installation or using existing host machine for online installation of the docker container.
Offline Installation
The ISO image of the IP Audio Center is based on CentOS 7 and is suitable to be installed on a local hardware
server. Users can use the ISO image provided by ZYCOO to make a USB boot disk and install it in the same
way as installing CentOS Linux servers.
Online Installation
Online installation of the docker containers is suitable for installing ZYCOO IP Audio Center on existing
virtualization platforms where there is a host system already installed. Users can pre-install CentOS 7 (or
newer), Ubuntu 14 (or newer) and Debian 9 (or newer) Linux operating systems. Always ensure the Linux
system has a good internet connection. Next just follow the instructions provided and enter several commands
to complete the installation.
Server Configurations
Capacity
CPU RAM NIC Storage
Protocol Classification
The IP audio communications components of the ZYCOO IP Audio Solution are based on SIP and streaming
media. The below table details the classification of the IP audio features and the technologies these features
are based.
Technology Features
As per the previously recommended server configurations, IP Audio Center can perform full paging to all
speakers using streaming media. While paging and telephony features will use SIP. The IP Audio Center can
support a maximum of 500 of simultaneous paging/calls sessions.
In addition to the server configuration which will limit the system capacity of the IP Audio Center, network
bandwidth is also a key factor that must be considered, please read the following notes.
An example of actual bandwidth calculation. Customer wishes to deploy an IP Audio Solution with 100
network speakers which will be used for live SIP paging and background music.
With live SIP paging to all network speakers using wideband codec G.722.
In the above example, the network bandwidth needs to cover the max bandwidth taken by SIP paging using
HD audio codecs. As a result, the minimum network bandwidth must be at least 10Mbps.
ZYCOO IP Audio Solution is an all-in-one solution which provides you with a complete IP public address
system, an IP intercom system, plus IP phone system and more. You benefit from a full-set of music, tone,
notification, public address, voice and video intercom calls, IP telephony plus other extremely useful IP audio
communication features.
Our solution can be deployed straight into your existing IP network and for large enterprises and
organizations, ZYCOO IP Audio Solution can also support multisite application scenarios. Our flexible and
easy to use dispatch applications allow users to access all of the IP audio features available without the need of
specialist expertise or training.
ZYCOO IP Audio Solution is rich in features, flexible in how it is deployed and configured and is very simple
and easy to use. A perfect solution for use in public safety, smart city, security community, industry,
transportation, health and many other areas.
www.zycoo.com
ZYCOO, NEEQ Code 839487, is the leading developer and manufacturer of IP telephony devices and related
systems, devoting itself over the past years to R&D powerful and scalable voice over IP (VoIP) solutions that
mainly serve the SMEs market and industry filed.