Loan Management System Requirement Document

Loan Management System for ABC Financial Services
Requirement Document
Table of Contents
Introduction......................................................................................................................................2
Vision...............................................................................................................................................2
Background......................................................................................................................................2
Scope of borrowing system.............................................................................................................2
1. Client Registration................................................................................................................2
2. Client Login & Dashboard....................................................................................................3
3. Employee Login & Dashboard.............................................................................................3
4. Various Cron.........................................................................................................................3
Application Environment.................................................................................................................4
System Requirements......................................................................................................................4
Introduction
ABC Financial Services company want to improve current loan system which they are using for Individual
and Business type borrower. Company wants a proper system to capture the borrower details so that
after providing finance they can communicate with the borrower as and when needed. Also, they want a
system which removes the hurdle of delay document processing time to avoid loss of a client. Company
wants a tracking system so that any employee of the company can track the borrow application, as well
as head office employee can get the branch performance details. To achieve this, ABC Financial Services
required web application and mobile application (Android, IOS).
Vision
ABC Financial Services intend to improve the current process so that they can improve customer
experience with the company, faster application processing, automation, go paper less system, a
complete end to end tracking system for client & ABC Financial Services employees to know the current
status of the application and for ABC Financial Services Head office employee to get the statistical
information on branch performance. Also, this new system will provide option to migrate old system data
to the future automated Borrowing system. Make an ease of client to avoid dissatisfaction of application
processing, waiting time at branch etc.
Background
ABC Financial systems have basic borrowing system which was initially developed by the other Vendor.
But it is not capable of tracking the application stage, storing client all necessary information etc.
So many papers work to be done by the branch employee also they have to keep the all the physical
records. To search something, they must rely on the physical records provided by the client. Which is
time consuming and risk for the data lose. In addition, for ABC Financial systems client perspective he
has to wait more time to get the sanction of the application which leads to frustration sometimes. Due
to such reasons company is losing valuable client. So, to overcome all these problems company want
proper solution to track all the applications, make an ease for client as well as employee for the
accessibility and to address existing problems of an application.
ABC Financial systems is well known company in USA region so to become pioneer in this business and
to launch new strategies for the borrowing system then need a proper solution.
Scope of borrowing system

ABC Financial system intends to develop system in the following areas:
1. Client Registration
 Get all client information for the application and store it in proper way so that Employee can
access it whenever required for the after finance provided.
 Information to store for the future access and for the automation are
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Loan information: Loan term, Loan amount, Loan branch, Loan type, rate details
Client information: Personal details, Contact details, Address details, Identity details, financial
details, Occupation details, Reference details.
 Tracking system for the client applications. Inform to client for each stage of the application
2. Client Login & Dashboard

 Once client register then communicate the credential to him.
 Client can login using the credential and access his dashboard where all details for his all
application are available. He can track all his applications and know the status also of his
application.
 He can apply for new loan from his login itself. Pre-fetch all necessary data so that he must
change lesser details for the application.
 Client can raise a query, check the all-branch location, get the news, and get the latest offers
from here.
 Client can get his relation manager details also for each application.
3. Employee Login & Dashboard

 Employee can login using the credential and access his dashboard where all details for his all
application are available. He can track all applications and know the status also of application.
Branch employee can check his branch all client details while Head office employee can check all
branches client details.
 Employee can apply for new loan from his login itself for client. Pre-fetch all necessary data so
that he must change lesser details for the application.
 Employee can change the status of the application of the client after verifying his details
 When employees perform any action on the application then its communication is made to
client so that client can be aware of the application status.
 Multiple reports are available so that employee can know the delay in any application and its
reason.
4. Various Cron
 One cron to update the status of the application to settled for those whose last installment
debited successfully.
 One cron to initiate the installment for the client so that tracking can be made on each
installment.
 One cron for sending the notification to client for upcoming installment so that he can maintain
the balance in his bank account.
 One cron for updating the status to installment resume so that all can came to know that for
client installment has been resumed.
 One cron for informing branch for the failure installment of the clients on a due date.
 One cron for informing bank for debiting client account and make credit in company account.
Each bank wise single file to be send.
 One cron for reinitiating debit on fail installment cases.

Application Environment
 The web application will be designed to work with all Operating system and run on the last and
current major revisions of Microsoft IE, Chrome, Firefox and Safari. The database shall not
require user to purchase additional software or licenses. The application is developed in Java
(Spring, Hibernate) or .NET. Also, Mobile application is developed in Android and IOS. All web
application features are covered in the Mobile Application.
System Requirements
 Application must be a web application & Mobile application and must not require a download
from the user to operate (except for mobile app as it is needed to download).
 Application may require a Java or Flash download if those are part of the application.
 Client environment should not be operating system specific, and the application should run on
the last and current major revisions of Microsoft IE, Chrome, Firefox and Safari.
 Client must not use any hard disk space, except for browser, .Net, Java, or Flash
system files.
 Server system requirements are negotiable based on functionality and approved design.
 System can require IIS, but we would prefer support for any Web server.
 We would prefer the system include support for load balancing and not require a single affinity
connection.
 Vendor will provide system specifications that will be designed to handle 1,000 concurrent users
with the ability to scale upward by adding more equipment.

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Loan Management System for ABC Financial Services

Scope of borrowing system

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2. Client Login & Dashboard

3. Employee Login & Dashboard

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