E-Commerce Manager JD

Download as pdf or txt
Download as pdf or txt
You are on page 1of 2

E-Commerce Business Manager Job Description

Introduction
We are looking for a highly coordinated business manager to oversee the development and utility
of our company's income-generating Ecommerce Platform start-up company part of a group.
Conducive salary plus company shares

Important
Networkers

The Job
Ideally based in Kigali Rwanda
As a Business Manager you will provide leadership, management and strategy to the business

The e-commerce manager will be required to conduct research on effective website layouts and
features, advise on evidence-based and experimental changes to our platforms, and monitor the
effectiveness of strategies by inspecting standardized metrics. In so doing, you should lead teams
of staff, ensuring that you are available to furnish pertinent individuals with practical guidance, as
required.

To ensure success as an e-commerce manager, you should remain knowledgeable about relevant
trends and innovations in e-commerce. * Ultimately, a brilliant E-commerce manager will endeavor
to enhance their skill set by continually learning about adjacent techniques that might improve
collaboration between departments.

Responsibilities:

* Devising strategies that harness sales-related insights, prevailing standards, and novel
developments to encourage sales in our online store.
* Creating frameworks that transform our social media sites into highly profitable platforms.
* Directing the activities of software developers, copywriters, and graphic designers to ensure
careful adherence to predetermined strategies.
* Reviewing the security of checkout pages and payment procedures.
* Creating promotional offers and checking to see that these are uploaded precisely.
* Reviewing copy and legal disclaimers to verify their accuracy.
* Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
* Examining sales-related metrics to inform restocks.
* Reporting on the utility of existing and novel strategies.

Requirements:

* Degree in marketing management, business, information systems, or similar.


* Completion of a pertinent sales qualification is preferred.
* Extensive experience as an e-commerce manager.
* Demonstrable track record of devising sales-enhancing strategies.
* Sound knowledge of prevailing procedures and techniques in e-commerce.
* Unmatched supervision, research, and troubleshooting skills.
* Exceptional consulting and quality assurance abilities.
* Ability to tackle the demands of ever-evolving technological implements with ease.

Further responsibilities:

* Design and prepare reports for all ebusiness metrics for various online platforms and achieve all
growth objectives and develop all enhancements to direct supply network.

* Design and execute all features of roadmap for all equipments and strategic business units and
prepare reports to be presented to key stakeholders and interpret all data in coordination with
business leaders.

*?Administer all eBusiness activities and incorporate best practices in same to design effective
strategies and assist internet team to implement all department strategy and analyze all
information and recommend improvements to all customer processes.
* Manage various internal data sources and web analytics tools to enhance customer experience
and assist to increase web presence of company and monitor all websites and recommend
changes required.

* Coordinate with key information owners to ensure delivery of all internal resources on time and
manage all web site data to ensure accuracy of customer postings and recommend exclusive
plans for all key customers to promote ecommerce.

* Analyze all ecommerce transaction and site and recommend improvements to enhance
customer experience and assist all external partners and provide support to all associate
activities and monitor all site issues and assist in resolution of same.

*?Develop and supervise all activities and plans for various ecommerce projects and coordinate
with product development team to prepare an effective schedule for project and ensure
compliance to same.

* Assist all internal parties to understand product deliverables and provide support to all activities
on ecommerce platforms and ensure satisfaction of customer at all times.

* Analyze online experience of customer and recommend improvements to same and assess
effectiveness of all key metrics and monitor all vendor service level agreement to ensure optimal
quality of services to customer.

* Supervise all product design and ensure compliance to all product guidelines and coordinate
with Direct Channels and improve all market strategies and incorporate latest technology in same
and provide optimization in product search.

* Prepare plans for ecommerce infrastructure team for all worldwide sites and coordinate with
engineering and technical product managers to prepare timeframe for projects.

* Coordinate with internal team and provide support to all online marketing strategies and
prioritize projects and recommend ways to increase traffic to website with incorporation of best
tools and assist to maximize revenue.

* Prepare reports and maintain track of all activities on websites, perform tests and assist in all
website conversation and recommend improvements in strategies to increase customer retention
and design site content.

* Maintain optimal level of customer services at all times and ensure simplicity in services and
ensure compliance to all legal requirements and monitor all online channels.

* Administer an effective website strategy and develop and maintain effective relationships with all
web designers and programmers and implement all social media strategies and implement all
marketing campaigns and prepare all newsletters.

* Supervise all newsletter performance and design various strategies to increase sales and
monitor all performance reports on weekly basis and manage all new product launch calendar.

You might also like