Handout 5 2.4a
Handout 5 2.4a
Handout 5 2.4a
5.2.4
Instructions
For immunization programs (see Excel file Handout 5.2.4b), coverage and dropout rates are used as
indicators of the availability, accessibility, and use of services, as well as other program
characteristics.
Penta1 to Penta3 dropout rates indicate the quality of services as perceived by parents
and the quality of communication between parents and health workers.
2. Specify in column “N” the quality of access (good or poor) depending on the value of the DTP1
coverage (“good” is defined, in this exercise, as Penta1 coverage >=80% in the target age group,
and “poor” corresponds to a Penta1 coverage in the target age group < 80%).
3. Specify in column “O” the quality of utilization (good or poor) depending on the value of the
dropout rate (“good” is defined, in this exercise, as a dropout rate in the target age group < 10%,
and “poor” corresponds to a dropout rate in the target age group >=10%).
4. Categorize the problem present in each area in 2014. There are four situations:
Routine coverage estimates are calculated using statistics collected by health workers.
Penta1-Penta3 dropout rate Doses of Penta1 administered – Doses of Penta3 administered x 100
=
Children and mothers are not immunized 1. Health workers forget to check records or ask about what vaccines
when coming to the clinic for sick visits and doses a child/mother has received.
(utilization problem). 2. Health workers do not understand the contraindications for
immunizations or health workers do not understand that
immunizations may be given to mildly ill children.
3. Health workers fail to explain to parents that it is often acceptable to
immunize a mildly ill child.
4. Immunizations are not available on that day.
5. Immunization supplies are not available.
Health workers cannot determine what 1. Health workers forget to remind parents to bring the immunization
immunizations a child has received card.
(utilization problem). 2. Clinic records are not organized so that it is easy to find a child’s
records.
Children are not receiving all vaccines 1. Health workers do not understand what vaccinations are due, when
that they are eligible to receive during a they are due, and why they are needed.
visit (utilization problem). 2. All immunizations are not available or offered at the clinic on the
same day.
3. Supplies of some immunizations are not sufficient.
Children never come to the clinic to begin 1. The clinic is located too far away.
immunization (access problem). 2. Clinic hours are not convenient or are not understood by the
community.
3. Outreach activities are too infrequent, or their timing is not
understood by the community.
4. Cultural, financial, racial, gender, or other barriers are preventing use
of immunization services.
Adapted from World Health Organization (WHO). (2002). Increasing immunization coverage at the health facility level. Geneva,
Switzerland: WHO. Retrieved from http://apps.who.int/iris/handle/10665/67791