Service

INSTRUCTIONS
Firmware Update

100% ATMOSAFE. MADE IN GERMANY.

www.memmert.com | www.atmosafe.net
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About this manual
Purpose and target audience
This manual describes service works on Generation 2012 MEMMERT appliances (as of Oc-
tober 2012). It is intended for use by trained personnel of the owner, who have the task of
maintaining the respective appliance.
If you are asked to work on the appliance, read this manual carefully before starting. Fa-
miliarise yourself with the safety regulations. Only perform work that is described in this
manual. If there is something you do not understand, or certain information is missing, ask
your manager or contact the manufacturer. Do not do anything without authorisation.
Due to individual configurations and sizes, illustrations in this manual may be slightly dif-
ferent from the actual appearance. However, the procedure is always the same.
Other documents that have to be observed:
► the separately provided wiring diagram
► for the functional test after service, the operating manual of the respective appliance
► for additional work on the appliance, the respective service manual

Safety regulations
Installation, repair and maintenance of Memmert appliances that require opening the ap-
pliance is only to be carried out by experienced technicians who have undergone electro
technical training, are familiar with the applicable standards and regulations and thus are
able to judge the work assigned to them and recognise possible dangers (in accordance
with DIN VDE 1000-10 and BGV A3).

Danger!
After removing covers, live parts may be exposed. Before working with
the appliance, disconnect it from the power supply (by removing the
power cable from the power supply as well as from the appliance).

Caution!
The appliance may still be hot. Touching these surfaces can cause
burns. Before starting work, allow the appliance to adjust to room
temperature if it has just been in use before.

Caution!
When dismantling the appliance and for work on the interior, you
could be injured on unprocessed metal edges. You should wear gloves.

Do not leave the appliance switched on after service or repair works and, every time service
and repair works have been done, perform a safety check in accordance with EN 62638 as
well as a functional test.

MEMMERT GmbH + Co. KG Tel.: +49 (0)9122 925-0 Customer service:

Willi-Memmert-Straße 90-96 Fax: +49 (0)9122 14585 Hotline: +49 (0)9171 9792 911
D-91186 Büchenbach email: [email protected] Service fax: +49 (0)9171 9792 979
Deutschland Internet: www.memmert.com email: [email protected]

© 2014 Memmert GmbH + Co. KG

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Required file
Datei

Firmware Update File (Zip File)

(Download from memmert.com, Dealers´Login)

Required tools
For PLUS appliances (TwinDISPLAY):
► PC/Laptop with USB interface
► USB stick
For standard appliances (SingleDISPLAY):
► Torx 15 screwdriver
► PC/Laptop with SD card reader

MEMMERT GmbH + Co. KG Tel.: +49 (0)9122 925-0 Customer service:

Willi-Memmert-Straße 90-96 Fax: +49 (0)9122 14585 Hotline: +49 (0)9171 9792 911
D-91186 Büchenbach email: [email protected] Service fax: +49 (0)9171 9792 979
Deutschland Internet: www.memmert.com email: [email protected]

© 2014 Memmert GmbH + Co. KG

 4
Visualization of versions
The current version of the appliance is available under Menu/Setup/:
SETUP
LTV:00.90.92
IP-Adresse
Balance 192.
+30 168.
% 1 0 0 . 100 REV:01.02.01
FEV:00.03.06
Subnetmask
IP Adresse 255.
192.255.
168.01. 00 0 . 100
Einheit
Einheit °C F
Alarm
AlarmTemp
Temp TWW TWB IP address
Balance 192.
+30 168.
% 1
Timer
TimerMode
Mode
Einschub Rost Blech Subnetmask
IP Adresse 255.
192.255.
168.0
Unit
Einheit °C
Alarm
AlarmTemp
Temp TWW
Timer
TimerMode
Mode
Max Alarm 180 °
In the upper left corner you can find following versions:
► LTV = Power section with address 1
► REV = Controller Version
► FEV = Humidity power section

Types of update
There are three methods to update the firmware of an appliance:
► via Ethernet with the AtmoCONTROL software (see below).
► using a USB stick (only possible for PLUS appliances) (see next page)
► by removing the SD card (see next page)

Firmware update via Ethernet with AtmoCONTROL

1. Unpack the downloaded zip file (see page 3). It contains another zip file
Fwupdate.zip. Do not unpack this zip file.
2. Via Ethernet, register the appliance requiring a firmware update in AtmoCONTROL
(description see AtmoCONTROL software manual). Make sure that the appliance is not
running a programme.
3. Press the key combination SHIFT+CTRL+ALT+Z. A warning is displayed:

4. Read the warning carefully and confirm it by pressing OK. A dialogue for selecting the
firmware update file is displayed:

MEMMERT GmbH + Co. KG Tel.: +49 (0)9122 925-0 Customer service:

Willi-Memmert-Straße 90-96 Fax: +49 (0)9122 14585 Hotline: +49 (0)9171 9792 911
D-91186 Büchenbach email: [email protected] Service fax: +49 (0)9171 9792 979
Deutschland Internet: www.memmert.com email: [email protected]

© 2014 Memmert GmbH + Co. KG

 5

5. Select the update file Fwupdate.zip and click “Transmit Files”. The file is transmitted to
the appliance.
DO NOT TOUCH ANYTHING AT THIS POINT!
6. When the transmission is complete, switch off the appliance and then switch it back on
to complete the update.
If the update fails, do not switch off the appliance but repeat the transmission of the file.

Firmware update with USB stick (only for PLUS appliances)

1. Unpack the downloaded zip file (see page 3). It contains another zip file
Fwupdate.zip. Unpack this zip file as well.
2. Copy the complete content of the second unpacked
zip file to the root directory of an USB stick.

3. Turn off the appliance.

ON
O N

4. Connect the USB stick to the interface on the right side

of the ControlCOCKPIT.

5. Turn on the appliance.

DO NOT TOUCH ANYTHING AT THIS POINT! ON
O N

The update process itself lasts about 5 to 10 seconds. This

status will be shown with blinking of the touch buttons.
At this point no display is available.
6. Switch the device off and back on again to complete
the update.
Firmware update by removing the SD card
1. Turn off the appliance and pull the mains plug.

MEMMERT GmbH + Co. KG Tel.: +49 (0)9122 925-0 Customer service:

Willi-Memmert-Straße 90-96 Fax: +49 (0)9122 14585 Hotline: +49 (0)9171 9792 911
D-91186 Büchenbach email: [email protected] Service fax: +49 (0)9171 9792 979
Deutschland Internet: www.memmert.com email: [email protected]

© 2014 Memmert GmbH + Co. KG

 6
2. Remove the clip-on cover
from the top of the Control-
COCKPIT. To do so, slightly
lift the clip-on cover and
push it off to the back.

3. With a screwdriver, remove

the five or seven screws
(depending on the appliance
size) from the top of the
ControlCOCKPIT.

4. Make sure that the on/off

switch is set to Off.
5. Carefully pull the
ControlCOCKPIT upwards
and out. When doing so,
take care not to pull the on/
off switch out as well and
make sure that none of the
leads rub against metal. A

MEMMERT GmbH + Co. KG Tel.: +49 (0)9122 925-0 Customer service:

Willi-Memmert-Straße 90-96 Fax: +49 (0)9122 14585 Hotline: +49 (0)9171 9792 911
D-91186 Büchenbach email: [email protected] Service fax: +49 (0)9171 9792 979
Deutschland Internet: www.memmert.com email: [email protected]

© 2014 Memmert GmbH + Co. KG

 7
6. Slightly push the SD card in.
The card is unlocked and can
be taken out.

7. Insert the SD card into

the card reader of your
computer / laptop.

8. Unpack the downloaded

zip file (see page 3). It
contains another zip file
Fwupdate.zip. Unpack this
zip file as well.
9. Copy the complete content
of the second unpacked zip
file to the root directory of
the SD card.

10. Reinsert the SD card into the

ControlCOCKPIT.

MEMMERT GmbH + Co. KG Tel.: +49 (0)9122 925-0 Customer service:

Willi-Memmert-Straße 90-96 Fax: +49 (0)9122 14585 Hotline: +49 (0)9171 9792 911
D-91186 Büchenbach email: [email protected] Service fax: +49 (0)9171 9792 979
Deutschland Internet: www.memmert.com email: [email protected]

© 2014 Memmert GmbH + Co. KG

 8
11. Carefully insert the
ControlCOCKPIT. While doing
so, make sure that none of
the leads rub against metal
on the appliance rear side.

12. Fasten the ControlCOCKPIT

with five or seven screws (de-
pending on appliance size).

13. Slide the clip-on cover onto

the ControlCOCKPIT and press
it into place.

MEMMERT GmbH + Co. KG Tel.: +49 (0)9122 925-0 Customer service:

Willi-Memmert-Straße 90-96 Fax: +49 (0)9122 14585 Hotline: +49 (0)9171 9792 911
D-91186 Büchenbach email: [email protected] Service fax: +49 (0)9171 9792 979
Deutschland Internet: www.memmert.com email: [email protected]

© 2014 Memmert GmbH + Co. KG

 9
14. Insert the mains plug and turn on the appliance.
DO NOT TOUCH ANYTHING AT THIS POINT!
The update process itself lasts about 5 to 10 seconds.
This status will be shown with blinking of the touch
ON
O N

buttons. At this point no display is available.

15. Switch the device off and back on again to
complete the update.

MEMMERT GmbH + Co. KG Tel.: +49 (0)9122 925-0 Customer service:

Willi-Memmert-Straße 90-96 Fax: +49 (0)9122 14585 Hotline: +49 (0)9171 9792 911
D-91186 Büchenbach email: [email protected] Service fax: +49 (0)9171 9792 979
Deutschland Internet: www.memmert.com email: [email protected]

© 2014 Memmert GmbH + Co. KG

 10
Release History
There will be a *.htm file which shows a release history. It will look like this:

MEMMERT GmbH + Co. KG Tel.: +49 (0)9122 925-0 Customer service:

Willi-Memmert-Straße 90-96 Fax: +49 (0)9122 14585 Hotline: +49 (0)9171 9792 911
D-91186 Büchenbach email: [email protected] Service fax: +49 (0)9171 9792 979
Deutschland Internet: www.memmert.com email: [email protected]

© 2014 Memmert GmbH + Co. KG

 11
Concluding tasks
Warning!
After service, the
electrical safety
of the appliance
could be compromised. Per-
form a safety check in ac-
cordance with EN 62638.

Subject the appliance to a func-

tional test. During the test time,
do not leave the appliance unat-
tended.
ON
O N
Pay particular attention to the
functionality of replaced parts.

TEMP
TEMP
2237.4 °C
Set100 .5°C
.0 °C

TIMER

-- --
h m

MEMMERT GmbH + Co. KG Tel.: +49 (0)9122 925-0 Customer service:

Willi-Memmert-Straße 90-96 Fax: +49 (0)9122 14585 Hotline: +49 (0)9171 9792 911
D-91186 Büchenbach email: [email protected] Service fax: +49 (0)9171 9792 979
Deutschland Internet: www.memmert.com email: [email protected]

© 2014 Memmert GmbH + Co. KG

 Service instructions

26.06.2014
D24114 // englisch

Memmert GmbH + Co. KG

Willi-Memmert-Straße 90-96 | D-91186 Büchenbach
Tel. +49 9122 925-0 | Fax +49 9122 14585
E-Mail: [email protected]
facebook.com/memmert.family
Die Experten-Plattform: www.atmosafe.net