Strategy
Strategy
Strategy
What is strategy ?
Strategy is communicated, it alters the behavior of people in your organization (not a secret
neither a goal).
Customer value: all the stuff that the customer is willing to pay for.
Ex: Value adding activities means doing stuff that the customer is willing to pay for.
3 pillars of strategy:
Value Creation
Value Delivery
Value Capture
Strategy ≠ Tactics
Strategy is where you want to go, what you decide before the battle.
Tactics is everything you are doing “during the battle”. Shorter planning when you have
already entered a certain market.
Ex: Nestle for example segments the market with different brands to reach different
customer needs.
All managers are concerned with strategy, and everyone must support strategy execution!
The general model of strategic management depends on the mission, the objectives, the
strategies, the company profile and an environmental analysis.
A vision statement is concerned with the future the organization seeks to create.
Answer questions like “what do we want to achieve” or “where do we want to be in
the future”.
Ex: Nike’s visions is “to bring inspiration and innovation to every athlete in the world”.
A mission statement aims to provide employees and stakeholders with clarity about
what the organization is fundamentally there to do. Answer question like: “How do
we generate customer value?” or “how shall we survive while striving toward our
vision?”. a mission statement explains how to generate customer value and survive
in the long term.
A firm gains a competitive advantage if it creates value for its customers both greater than
the costs of supplying them and superior to that of rivals.
SWOT Analysis
Strategy – Course 2
Industry analysis and evolution
In the Environment-Strategy interface, profit arising from 2 distinct sources:
- Industry structure (rules of competition)
- Relative position within the industry (sources of competitive advantage)
Strategy must encompass both.
The most favorable industry structure relies less on intangible assets like software for
example. In software you can increase revenues, but your cost will not increase.
For instance, there is a low profitability in Airline Industry especially because of the large
overhead cost (huge aircraft), if you don’t have enough traffic (COVID19) it will be a money
loosing business.
Strategic Dimensions
Firms within a strategic group are direct competitors (offer similar products), thus rivalry can
be intense. The greater the rivalry the greater the threat to each firm’s profitability. The
closer the strategic groups in terms of strategy, the greater the likelihood of rivalry.
Strategic dimension are the drivers, or channels, through which customer value is being
created and delivered.
Ex: Name a few strategic dimensions for an electric vehicle company : driving autonomy,
driving comfort, design, AFS services
Competitive advantage
A strategic (competitive) dimension is a parameter that drives customer value.
If we perform better than our competitors along that dimension, we are said to have a
competitive advantage along that dimension.
We can have competitive advantage along some dimensions but not at others, rendering a
partial competitive advantage.
Competitor analysis
Set of data and information the firm gathers to better understand and anticipate
competitors’ objectives, strategies, assumptions, and capabilities.
Substitutes vs Complements
Substitute goods are products which all satisfy a common want.
Complementary goods are products which are consumed together.
Demand for a product’s substitutes increases and demand for its complements
decreases if the product’s price increases.
Ex: Example of substitute products and complementary products.
Substitutes: PC vs Tablet, Glasses vs contacts, E-bike vs E-scooter, Pepsi vs Coke.
Complements: Vinyl and vinyl plate, Smartphone and charge, Printer and ink.
Threat is a condition in the general environment that may hinder a company’s effort to
achieve strategic competitiveness. Ex: Microsoft is experiencing a severe external threat as
smartphones are expected to surpass PC sales in the near future.
The threat could also be an opportunity, at the end of the day it’s how you respond to
them.
Internal Analysis: strengths and weaknesses
External analysis: opportunities and threats
PESTEL Framework
We need to try to predict the future. The PESTEL is the basis for the long-term analysis.
Industry attractiveness
An industry’s profit is a function of the five forces of competition:
1) Threat from new entrants
2) Threat from products substitutes
3) Bargaining power of suppliers
4) Bargaining power of customers
5) Intensity of rivalry
Strategies are chosen, in part, because of the influence of an industry’s characteristics.
The Five Forces Analysis shows uncovered opportunities to create supply advantage.
The bigger these 5 forces, the lower the industry attractiveness.
Example: