2N IP Solo Installation Manual EN 2.19

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Installation manual 2N® IP

Solo

v.2.19 www.2n.com
Installation manual 2N® IP Solo

Content:
• 1. Product Overview
• 1.1 Components and Associated Products
• 1.2 Terms and Symbols
• 2. Description and Installation
• 2.1 Before You Start
• 2.2 Mechanical Installation
• 2.2.1 Main Unit Mounting
• 2.3 Electric Installation
• 2.3.1 Overvoltage Protection
• 2.4 Extending Module Connection
• 2.5 Completion
• 3. Function and Use
• 3.1 Configuration
• 3.2 Intercom Control as Viewed by External User
• 3.3 Intercom Control as Viewed by Internal User
• 3.4 Maintenance
• 3.5 Downloads
• 4. Technical Parameters
• 4.1 General drawings
• 5. Supplementary Information
• 5.1 Troubleshooting
• 5.2 Directives, Laws and Regulations
• 5.3 General Instructions and Cautions

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1. Product Overview
Here is what you can find in this section:
• 1.1 Components and Associated Products
• 1.2 Terms and Symbols

Basic Features
2N® IP Solo is an elegant and reliable intercom equipped with lots of useful functions. Thanks to
SIP support and compatibility with major brands of PBX manufacturers, it can benefit from using
VoIP networks. 2N® IP Solo can be used as a door or special purpose intercom for office
buildings, residential areas and other applications.
Wide angle HD camera – allows the tenant to see the calling person on his or her videophone or
PC screen in high resolution. The camera itself is hidden behind a darkened glass, so it is not
visible. The intercom is equipped with night vision, which automatically selects the night/day
mode according to light.
Quick dial button – there is 1 quick dial buttons in total. For this button, up to three separate
phone numbers plus substitute users can be defined, which ensures that the called user is
reached whenever needed. The button is backlit with a clear mechanical response. The nametag
surface is scratch resistant.
Electric lock control – as part of the access system, the electrical lock can be controlled by a
code entered on the keypad or the called phone, with the RFID card, via a PC application, etc.
When necessary, more electrical outputs can be added. Numerous parameters allow for a wide
spectrum of applications.
Robustness – 2N® IP Solo is designed as a vandal resistant intercom, which withstands
mechanical or weather conditions with no need to purchase extra accessories.
Audio quality – using the automatic echo cancelling system, full duplex communication is
available at any time.
The installation of 2N® IP Solo is very easy, all you have to do is assemble the required parts
and modules and attach the network cable. The modules are plug&play, so there is no need to
configure them manually. The intercom can be supplied from a 12 V DC power source, or using a
PoE switch.
Use your PC with any internet browser to configure 2N® IP Solo or apply the 2N® Access
Commander to configure extensive installations of multiple intercoms.

Advantages of Use
• Elegant design
• Weather resistant
• Various modes of installation (flush, surface, plasterboard)

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• Sensitive microphone and loud speaker


• Both-way audio communication – acoustic echo cancellation
• Integrated colour HD camera with wide-angle lense and hidden night vision
• Integrated switches of electric locks with wide setting options
• Optional integrated RFID card reader module
• PoE or 12 V DC power supply
• Configuration using web interface or dedicated PC application
• VoIP standard SIP 2.0 support
• 1999 Phone Book positions
• 20 user time profiles
• Video codecs (H.263, H.263+, H.264, MPEG-4, MJPEG)
• Audio codecs (G.711, G.729, G.722, L16/16kHz)
• HTTP server for configuration
• SNTP client for time synchronisation
• RTSP server for audio and video streaming, ONVIF compatible
• SMTP client for email sending, Picture to Email feature
• TFTP/HTTP client for automated firmware and configuration upgrade and update

1.1 Components and Associated Products

Main Units
• Main unit
2N Part No. 9155301CF • Flush mount
• HD camera
Axis Part No.
01300-001

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• Main unit
2N Part No. 9155301F • Flush mount
• Cameraless version
Axis Part No.
02205-001

• Main unit
2N Part • Flush mount
No. 9155301CBF • HD camera

Axis Part No.


01303-001

• Main unit
2N Part No. 9155301BF • Flush mount
• Cameraless version
Axis Part No.
02204-001

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• Main unit
2N Part No. 9155301CS • Surface mount
• HD camera
Axis Part No.
01301-001

• Main unit
2N Part No. 9155301S • Surface mount
• Cameraless version
Axis part No.
02203-001

• Main unit
• Surface mount
2N Part
No. 9155301CBS • HD camera

Axis Part No.


01302-001

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• Main unit
2N Part No. 9155301BS • Surface mount
• Cameraless version
Axis Part No.
02202-001

Mounting Accessories
• Flush mounting box
2N Part No. 9155017 • Designed for flush or plasterboard mounting.

Axis Part No.


01304-001

• Backplate
2N Part No. 9155068 • For uneven surface installation

Axis Part No.


01305-001

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• Wedge backplate
2N Part No. 9155071 • 25° gradient mounting backplate

Axis Part No.


02077-001

• Glass mount
2N Part No. 9155074 • Remember to use the uneven surface mounting backplate Part
No. 9155068 while installing 2N® IP Solo onto a glass surface.
Axis Part No.
02078-001

Choose the proper frame and, if necessary, mounting box type depending on your
particular 2N® IP Solo installation needs.2N® IP Solo is designed for outdoor applications and
requires no additional roof.

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2N Internal Units and Accessories

• 2N® Indoor Touch 2.0 – black


Part Numbers: • WiFi version (second Part No.)
2N Part No. 91378375 • The elegant internal touch panel, 2N® Indoor Touch 2.0, is
suitable for all 2N IP intercoms. On the panel’s display not
Axis Part No. only can you find out who is at the door, but also start a
01668-001 conversation with the visitor, open the lock or turn on the light
2N Part No. 91378376 in the entrance hall.
Axis Part No.
01670-001

• 2N® Indoor Touch desk stand black


2N Part. No. 91378382
Axis Part No.
01425-001

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• 2N® Indoor Touch 2.0 – white


Part Numbers: • WiFi version (second Part no.)
2N Part. No. • The elegant internal touch panel, 2N® Indoor Touch 2.0, is
91378375WH suitable for all 2N IP intercoms. On the panel’s display not
only can you find out who is at the door, but also start a
Axis Part No. conversation with the visitor, open the lock or turn on the light
01669-001 in the entrance hall.
2N Part. No.
91378375WH
Axis Part No.
01671-001

• 2N® Indoor Touch desk stand white


2N Part No. 91378382W
Axis Part No.
01426-001

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• 2N® IP Handset
2N Part No. Axis Part • answering unit
1120101W No. • white color
02518-001

• 2N® IP Handset
2N Part Axis Part • answering unit
No. No. • black color
1120101B 02519-001

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IP Phones
• 2N® IP Phone D7A
2N Part No. 1120102 • simple operation
• HD quality video calls
Axis Part No. 02660-001 • A display-equipped extender EXP50 (Part No. 91378363) can
be added to the phone delivery to make up to 60 speed
dialings.

• Grandstream GXV3350 IP video phone


2N Part No. 1120111EU • Android 7.0 OS
• 5” touch display control
Axis Part No. 02544-001 • HD quality video calls
• WiFi and Bluetooth support
• HDMI output and pan tilt zoom camera
• Easy integration with intercoms or PBXs via SIP

Electric Locks
Part No. 11202101 • Mini electronic doorstrike series 5
• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• short sheet metal front cover version (130 mm)
• 16 mm width

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Part No. 11202101-L • Mini electronic doorstrike series 5 – long


• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• long sheet metal front cover version (250 mm)
• 16 mm width

Part No. 11202102 • Mini electronic doorstrike series 5 – with


momentum pin
• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• short sheet metal front cover version (130 mm)
• 16 mm width

Part No. 11202102-L • Mini electronic doorstrike series 5 – with


momentum pin, long
• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• long sheet metal front cover version (250 mm)
• 16 mm width

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Part No. 11202103 • Mini electronic doorstrike series 5 – with


mechanical blocking
• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• short sheet metal front cover version (130 mm)
• 16 mm width

Part No. 11202103-L • Mini electronic doorstrike series 5 – with


mechanical blocking, long
• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• long sheet metal front cover version (250 mm)
• 16 mm width

Part No. 11202104 • Mini electronic doorstrike series 5 – door signaling


• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• including a door state monitoring micro switch:
open/closed
• short sheet metal front cover version (130 mm)
• 16 mm width

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Part No. 11202104-L • Mini electronic doorstrike series 5 – door


signaling, long
• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• including a door state monitoring micro switch:
open/closed
• long sheet metal front cover version (250 mm)
• 16 mm width

Part No. 11202105 • Mini electronic doorstrike series 5 – fail-safe


• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• under voltage: opener secured, blocked
• at voltage interruption: opener unblocked, door can
be opened
• short sheet metal front cover version (130 mm)
• 16 mm width

Part No. 11202105-L • Mini electronic doorstrike series 5 – fail-safe, long


• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• under voltage: opener secured, blocked
• at voltage interruption: opener unblocked, door can
be opened
• long sheet metal front cover version (250 mm)
• 16 mm width

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Part No. 11202106 • Mini electronic doorstrike series 5 – fail-safe and


door signaling
• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• under voltage: opener secured, blocked
• at voltage interruption: opener unblocked, door can
be opened
• short sheet metal front cover version (130 mm)
• 16 mm width

Part No. 11202106-L • Mini electronic doorstrike series 5 – fail-safe and


door signaling, long
• electric opener designed for door frame installation
• intended for such narrow profiles as aluminum,
wood or PVC in particular
• under voltage: opener secured, blocked
• at voltage interruption: opener unblocked, door can
be opened
• long sheet metal front cover version (250 mm)
• 16 mm width

Part No. 11202201 • Electromechanical lock SAM 7255


• 72/55 self-locking lock with panic function
• A key is necessary for door opening from the outside
(or an electric pulse from a connected 2N IP
intercom / reader).
• convenient solution for emergency exits

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Part No. 11202201-M • Electromechanical lock SAM 7255 with monitoring


• 72/55 self-locking lock with panic function
• A key is necessary for door opening from the outside
(or an electric pulse from a connected 2N IP
intercom / reader).
• convenient solution for emergency exits

Part No. 11202202 • Electromechanical lock SAM 9235


• 92/35 self-locking lock with panic function
• A key is necessary for door opening from the outside
(or an electric pulse from a connected 2N IP
intercom / reader).
• convenient solution for emergency exits

Part No. 11202202-M • Electromechanical lock SAM 9235 with


monitoring
• 92/35 self-locking lock with panic function
• A key is necessary for door opening from the outside
(or an electric pulse from a connected 2N IP
intercom / reader).
• convenient solution for emergency exits

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Part No. 11202301 • Cable protector FX290


• Provides secure passage and protection of the
supply cable between the door frame and the door
leaf.
• 290 mm length

Part No. 11202302 • Cable protector FX510


• Provides secure passage and protection of the
supply cable between the door frame and the door
leaf.
• 510 mm length

Part No. 11202303 • Cable protector FX300G


• Provides secure passage and protection of the
supply cable between the door frame and the door
leaf.
• 440 mm length

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Installation manual 2N® IP Solo

Part No. 11202304 • Cable protector FX500G


• Provides secure passage and protection of the
supply cable between the door frame and the door
leaf.
• 640 mm length

Part No. 11202107 • Maglock MEX100


• used as a door holding supplement, not replacing
the lock
• consists of two parts: supplied part and counterpart
• under voltage: door cannot be opened
• at voltage interruption: magnets get disconnected,
door opens

Part No. 11202501 • Magnetic handle P300RP


• fully replaces a mortise lock and handle
• under voltage: door cannot be opened
• at voltage interruption: magnets get disconnected,
door opens
• suitable for wooden, metal and glass doors

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Installation manual 2N® IP Solo

Part No. 11202401 • ED100


• low energy simple door operator
• contactless operation
• can be interconnected with a motion sensor and
electronic access control system
• applicable for right / left doors
• in / out opening versions

 Tip
• FAQ: Electric locks – Difference between locks in 2N IP intercoms accesories

Power Supply
• PoE injetor – with EU cable
Part Numbers: • PoE injector – with US cable
• For intercom power supply via an Ethernet cable where the
2N Part No. 91378100E PoE switch is unavailable.
2N Part No.
91378100US
Axis Part No. 01394-001

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• Stabilised 12 V / 2 A power supply needs to be used where no


Part No. 91341481E PoE is available.

Axis Part No. 02520-001

• 12 V transformer
Part No. 932928 • For 230 V mains voltage.
• For external power supply of the lock with 12 V AC voltage.

Two-Wire Connection

• 2N® 2Wire
2N Part No. 9159014EU/ • (set of 2 adapters and power source for EU/US/UK)
UK • The 2N® 2Wire converter allows you to use the existing wiring
2N Part No. 9159014US (2 wires) from your original door bell or door intercom to
connect any IP device. No configuration is necessary, all you
Axis Part No. 01404-001 need is one 2N® 2Wire unit at each end of the cable and a
power source connected to at least one of these units.
The 2N® 2Wire unit then provides PoE power not only to the
second converter, but also to all the other connected IP end
devices.

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External Switches

• 2N® Security Relay


2N Part No. 9159010 • A handy add-on that significantly enhances door entry
security as it prevents tampering with the intercom and
Axis Part No. 01386-001 forced unlocking. To be installed between the intercom and
lock, powered by the intercom.

• External IP Relay – 1 output


2N Part No. 9137410E • Standalone IP device which can be controlled by HTTP
commands sent by the 2N IP intercom, which can thus
Axis Part No. 01397-001 control devices via an unlimited distance.

• External IP Relay – 4 outputs, PoE


2N Part No. 9137411E • Standalone IP device which can be controlled by
HTTP commands sent by the 2N IP intercom, which can thus
Axis Part No. 01398-001 control devices via an unlimited distance.

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Installation manual 2N® IP Solo

Sensors and Switches


• Exit button
Part No. 9159013 • A logic input connecting button for door opening inside a
building.
Axis Part No. 02523-001

• Magnetic door contact


2N Part No. 9159012 • Designed for door installation to indicate the door opening
status. Used when the intercom is used for door protection, to
Axis Part No. 01388-001 detect whether the door is open or broken.

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Installation manual 2N® IP Solo

License
• Gold
2N Part No. 9137909 • Includes Enhanced Video, Enhanced Integration and Lift
Control licenses

• InformaCast
2N Part No. 9137910
Axis Part No. 01381-001

 Tip
• Refer to the Configuration Manual for 2N IP intercoms, Subs. 3.2 Function
Licensing for details.

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1.2 Terms and Symbols


The following symbols and pictograms are used in the manual:

 Safety
• Always abide by this information to prevent persons from injury.

 Warning
• Always abide by this information to prevent damage to the device.

 Caution
• Important information for system functionality.

 Tip
• Useful information for quick and efficient functionality.

 Note
• Routines or advice for efficient use of the device.

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2. Description and Installation


Here is what you can find in this section:
• 2.1 Before You Start
• 2.2 Mechanical Installation
• 2.3 Electric Installation
• 2.4 Extending Module Connection
• 2.5 Completion

2.1 Before You Start


Product Completeness Check
Before you start please check whether the contents of the package of your new 2N® IP
Solo complies with the following list.
• 1x 2N® IP Solo

Surface installation
• Installation manual
• 1x frame for suface installation
• frame holder set
• 3x dowels
• 3x screws
• 1x hex key
• 1x transparent name plate foil
Flush installation
• Installation manual
• 1x frame for flush installation
• frame holder set
• 4x screws
• 1x hex key
• 1x transparent name plate foil

2.2 Mechanical Installation

Mounting Types Overview


Refer to the table below for a list of mounting types and necessary components. You can
assemble multiple units in all mounting types.

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Flush mounting – classic bricks


• incl. hollow bricks, thermally insulated walls, etc.
What you need for mounting:
• a properly cut hole as instructed in the box package
• plaster, mounting glue, mounting foam or mortar as necessary
• 2N® IP Solo, flush mounting boxes (Part No. 9155017)

Flush mounting – plasterboard


What you need for mounting:
• a properly cut hole as instructed in the box package
• 2N® IP Solo, flush mounting boxes (Part No. 9155017)

Flush mounting – plasterboard


What you need for mounting:
• a properly cut hole as instructed in the box package
• 2N® IP Solo, flush mounting boxes (Part No. 9155017)

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Surface mounting
• concrete and steel structures, entry barrier columns, interior, etc.
What you need for mounting:
• 2N® IP Solo
We recommend you to use a mounting backplate, Part No. 9155068,
for uneven surfaces.

Glass mounting

• glass surface
What you need for mounting:
• 2N® IP Solo, glass mounting backplate (Part No. 9155074)

 Caution
• The warranty does not apply to the product defects and failures arisen as a result
of improper mounting (in contradiction herewith). The manufacturer is neither
liable for damage caused by theft within an area that is accessible after the
attached electric lock is switched. The product is not designed as a burglar
protection device except when used in combination with a standard lock, which
has the security function.
• When the proper mounting instructions are not met, water might get in and
destroy the electronics. It is because the communicator circuits are under
continuous voltage and water infiltration causes an electro-chemical reaction. The
manufacturer’s warranty shall be void for products damaged in this way!
• Do not remove the plastic foil on the inner frame seal to avoid water infiltration
and electronic destruction.

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General Mounting Principles

 Tip
• Select flush mounting where possible to make your product elegant looking, more
vandal resistant and more secure.
• You are advised to buy the flush mounting boxes in advance and commission your
building company to do the masonry for you. This approach helps you put your
intercom exactly in the vertical position.

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Installation manual 2N® IP Solo

 Caution
• Before starting the mechanical installation on a selected place, make sure
carefully that the preparations connected with it (drilling, wall cutting) cannot
damage the electrical, gas, water and other existing wires and pipes.
• Make sure that the diameter of the dowel holes is accurate to avoid falling out of
the dowels! Use the mounting glue to secure the dowels if necessary.
• Make sure that the depth of the dowel holes is accurate!
• Do not use low-quality dowels to avoid their pulling out of the wall!
• Having removed the front panel, make sure that no dirt gets inside the product
(especially onto the sealing surface).
• Never turn 2N® IP Solo to align the box assembly after mounting. Make sure that
the flush mounting boxes have been installed accurately.
• Check the plasterboard wall and room interior pressure values. If the difference
between the values is too great (as a result, e.g., of overpressure ventilation),
separate the intercom using, for example, the mounting box enclosed and seal the
cable passage to avoid speaker damage.
• Surface mounting may cause problems on places exposed to potential vandalism
(such as public garages, etc.). In this case, use steel anchoring elments instead of
the dowels and screws included in the delivery.
• The place for surface mounting must be flat with maximum inequality of 0.5 mm.
(e.g. desk materials, glass, cutted stone etc). If the place is not flat, use flush
mounting, backplate Part No. 9155068 or equal the wall surface.

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 Safety
• Eliminate the risk of personal injury! Surface mounting is not recommended for
narrow passages or places where people's attention is distracted by something
else. The manufacturer shall not be liable for injuries in such cases!

 Warning

• The main unit may not be removed from its base, so do not remove the marked
resin-cast screw in the right-hand upper corner. Any screw tampering results in a
loss of warranty.

Module Installation
• 2.2.1 Main Unit Mounting

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2.2.1 Main Unit Mounting

Flush mounting – classic bricks and plasterboard

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Wall (surface) mounting

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Wall (surface) mounting using backplate

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Installation manual 2N® IP Solo

2.3 Electric Installation


This subsection describes how to install the modules, how to connect the 2N® IP Solo main unit
to the power supply and LAN and how to connect other elements.

 Caution
• The device must be part of the electrical system of the building.

Mounting Preparation
1. Place the 2N® IP Solo on the flush mounting box / pre-drilled holes with dowels and pull
the cables through the bottom holes. Pull the Ethernet cable through the bottom hole to
the left if necessary.
2. Insert the metal fitting elements up and down and screw the access unit tight. You can
level the unit slightly in this mounting type.

Main Unit

Power Supply Connection


2N® IP Solo can be powered either from an external 12 V / 2 A DC source or directly from the LAN
equipped with PoE 802.3af supporting network elements.
External power supply
Use a 12 V ±15 % SELV supply dimensioned to the minimum current consumption of 2 A (Part
No. 91341481E) to make your system work reliably.

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Installation manual 2N® IP Solo

PoE Power Supply


2N® IP Solo is compatible with the PoE 802.3af (Class 0–12,95 W) technology and can be fed
directly from the LAN via the compatible network elements. If your LAN does not support this
technology, insert a PoE injector, Part No. 91378100, between 2N® IP Solo and the nearest
network element.

LAN Connection
2N® IP Solo is connected to the Local Area Network (LAN) via the UTP/STP cable (Cat 5e or
higher) terminated with an RJ-45 (LAN) connector. As the device is equipped with the Auto-MDIX
function, both the straight and crossed cable can be used.

 Caution
• We recommend the use of a LAN surge protection.
• We recommend the use of a shielded SSTP Ethernet cable with a shielded RJ-45
connector connected to the switch (with the grounding option) via the same
shielded connector. This makes the device perfectly grounded.

Basic Unit with Camera (HW version 3) Basic Unit without Camera (HW
version 3)

12 V mA W mA W

At relax 200 2.4 200 1.8

Infrared illumination 158 1.9 – –

LED – call 7 0.08 7 0.8

LED – ringing 5 0.06 5 0.06

LED – lock 4 0.048 4 0.048

LED – allowed access 5 0.048 5 0.048

Button backlight 4 0.048 4 0.048

Name tag backlight 4 0.048 4 0.048

Unit backlight 14 0.168 14 0.168

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Basic Unit with Camera (HW version 3) Basic Unit without Camera (HW
version 3)

Relay 1 16 0.2 16 0.2

OUT 1 400 4.8 400 4.8

Audio 213 2.556 *power output of 213 2.556 *power output of


2 W / 4 ohm 2 W / 4 ohm

Total 1.030 12.368 [W] 872 [A] 10.464 [W]


[A]

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Main Unit Connector Configuration

Legend

LAN (PoE) LAN (PoE according to 802.1af) connector

IN1 IN1 terminals for input in passive/ active mode (−30 V to +30 V
DC)
OFF = open OR UIN > 1.5 V
ON = closed contact OR UIN < 1.5 V

OUT1 OUT1 terminals of active input for 2N® Security Relay or


electric lock connection 8 up to 12 V DC depending on power
supply (PoE: 10 V; adaptor: power supply voltage minus 2 V),
max. 600 mA

RELAY1 RELAY1 terminals with accessible 30 V / 1 A AC/DC NO/NC


contact. Used for connection of non-critical devices only (lights,
e.g.).

12V/2A External 12 V / 2 A DC supply terminals

GND Grounding terminal

RESET RESET / FACTORY RESET button

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 Tip
• Output wiring diagram for Relay terminals

Wiring diagram for the controlled device’s electric circuit closing

Wiring diagram for the controlled device’s electric circuit opening

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Installation manual 2N® IP Solo

 Tip
• Wiring Diagram of IN1 connector in active mode

• Wiring Diagram of IN1 connector in passive mode

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Reset Button
Located among the main unit connectors, the Reset button helps you reset the factory default
values, restart the device, find the device IP address and switch the static/dynamic mode.

IP Address Finding
Follow the instructions below to identify the current IP address:
• Press and hold the RESET button.
• Wait until the red and green LEDs go on simultaneously on the device and the acoustic

signal can be heard (approx. 15–35 s).


• Release the RESET button.
• The device automatically announces the current IP address.

 Note
• The delay after pressing RESET till the first light and sound signalling is set to 15–
35 s depending on the 2N IP intercom/answering unit model used.
• 18 s is the valid value for 2N® IP Solo.

Static IP Address Setting


Follow the instructions below to switch on the Static IP address mode (DHCP OFF):
• Press and hold the RESET button.
• Wait until the red and green LEDs go on simultaneously on the device and the acoustic

signal can be heard (approx. 15–35 s).

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• Wait until the red LED goes off and the acoustic signal can be heard (approx. for
another 3 s).
• Release the RESET button.
The following network parameters will be set after restart:
• IP address: 192.168.1.100
• Network mask: 255.255.255.0
• Default gateway: 192.168.1.1

Dynamic IP Address Setting


Follow the instructions below to switch on the Dynamic IP address mode (DCHP ON):
• Press and hold the RESET button.
• Wait until the red and green LEDs go on simultaneously on the device and the acoustic

signal can be heard (approx. 15–35 s).

• Wait until the red LED goes off and the acoustic signal can be heard (approx. for
another 3 s).
• Wait until the green LED goes off and the red LED goes on again and the acoustic signal

can be heard (approx. for another 3 s).


• Release the RESET button.

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Factory Reset
Follow the instructions below to reset the factory default values:
• Press and hold the RESET button.

• Wait until the red and green LEDs go on simultaneously and the acoustic signal can be
heard (approx. 15–35 s).

• Wait until the red LED goes off and the acoustic signal can be heard (approx. for
another 3 s).
• Wait until the green LED goes off and the red LED goes on again and the acoustic signal

can be heard (approx. for another 3 s).

• Wait until the red LED goes off and the acoustic signal can be heard (approx. for
another 3 s).
• Release the RESET button.

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 Caution
• In case of resetting the factory default settings on a device with a version of
firmware 2.18 or higher it is necessary to reprogram the
2N® Security Relay using the instructions from section 2.4.

Device Restart
Press the RESET button shortly (< 1 s) to restart the system without changing configuration.

 Note
• The time interval between the short press of RESET and reconnection after restart
is 26 s for 2N® IP Solo.

Available Outputs
Location Name Description

Main Unit Relay Passive switch: NO/NC contact, up to 30 V / 1 A AC/DC. Used for
1 connection of non-critical devices only (lights, e.g.).

Outpu Active switch output: 8 up to 12 V DC depending on power


t1 supply (PoE: 10 V; adaptor: power supply voltage minus 2 V),
max. 600 mA

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 Warning
When you connect a device containing a coil, such as a relay or an electromagnetic lock,
it is necessary to protect the intercom against voltage peak while switching off the
induction load. For this way of protection we recommend a diode 1 A / 1000 V (e.g.,
1N4007, 1N5407, 1N5408) connected antiparallel to the device.

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Main Unit LED Pictograms

Main Unit LED Pictogram Layout

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2.3.1 Overvoltage Protection


Recommendations for Additional Overvoltage Protection Installation
If running:
a) outside a building,
b) on/in an outer wall or roof,
the 2N device wiring may be exposed to atmospheric effects resulting in overvoltage that may
subsequently damage any devices installed outside the building, on its outer wall or roof.
Overvoltage may damage devices connected to these wires and installed inside the building as
well. Therefore, we recommend that additional surge protectors be installed on all the wires
leading outside buildings, on outer walls or roofs, namely:
a) as close as possible to the device installed outside the building or on its outer wall/roof,
b) as close as possible to the point where the wires leave the building.

OVP = overvoltage
protection

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2.4 Extending Module Connection


2N® IP Solo allows to connect the following extending modules:
• Security relay

Security Relay
The 2N® IP Security Relay (Part No. 9159010) is used for enhancing security between the
intercom and the connected electric lock. The 2N® IP Intercom Security Relay is designed for
any 2N IP intercom model with firmware versions 1.15 and higher. It significantly enhances
security of the connected electric lock as it prevents lock opening by forced intercom tampering.

Function:
The 2N® IP Intercom Security Relay is a device installed between an intercom (outside the
secured area) and the electric lock (inside the secured area). The 2N® IP Intercom Security
Relay includes a relay that can only be activated if the valid opening code is received from the
intercom.

Specifications:
Passive switch: NO and NC contacts, up to 30 V / 1 A AC/DC
Switched output:
• Where the security relay is fed from the intercom, 9 to 13 V DC is available on the output
depending on the power supply (PoE: 9 V; adapter: source voltage of minus 1 V) / 400 mA
DC.
• Where the security relay is fed from an external power supply, 12 V / 700 mA DC is available
on the output.
Dimensions: (56 x 31 x 24) mm
Weight: 20 g

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Installation:
Install the 2N® IP Intercom Security Relay onto a two-wire cable between the intercom and
the electric lock inside the area to be secured (typically behind the door). The device is
powered and controlled via this two-wire cable and so can be added to an existing installation.
Thanks to its compact dimensions, the device can be installed into a standard mounting box.

Connection:
Connect the 2N® IP Intercom Security Relay to the intercom as follows:
• To the intercom active output (OUT1)
Connect the electric lock to the 2N® IP IntercomSecurity Relay output as follows:
• To the switched output.
• To the passive output in series with the external power supply.
The device also supports a Departure button connected between the ‘PB’ and ‘- Helios IP/IP
Intercom’ terminals. Press the Departure button to activate the output for 5 seconds.

Status signalling:
Green LED Red LED Status

blinking off Operational mode

on off Activated output

blinking blinking Programming mode – waiting for


initialisation

on blinking Error – wrong code received

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Configuration:
• Connect the 2N® IP Intercom Security Relay to the properly set intercom switch output;
refer to the Configuration manual for 2N IP intercoms. Make sure that one LED at least
on the 2N® IP intercom Security Relay is on or blinking.
• Press and hold the 2N® IP Intercom Security Relay Reset button for 5 seconds to put the
device in the programming mode (both the red and green LEDs are blinking).
• Activate the intercom switch using the keypad, telephone, etc. The first code sent from
the intercom will be stored in the memory and considered valid. After code initialisation,
the 2N® IP Intercom Security Relay will pass into the operational mode (the green LED is
blinking).

 Caution
• In case of resetting the factory default settings on a device with a version of
firmware 2.18 or higher it is necessary to reprogram the
2N® IP Intercom Security Relay using the instructions above.

 Tip
• FAQ: 2N® IP Intercom Security Relay – what is it and how to use it with 2N IP
intercom?

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Connection:

 Tip
Video Tutorial: Security Relay Installation and Configuration

Sorry, the widget is not supported in this export.


But you can reach it using the following URL:
https://www.youtube.com/watch?v=ardukvQzw5A

2.5 Completion

Installation Completion
Check the connection of all wires and the RJ-45 plug to the board connector.

 Caution
• All unused connectors have to have tightened screws in order to avoid vibration
caused by sound.

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Nametag Placing
Every intercom package includes a piece of transparent foil, which can be laser printed. Cut the
printed foil and insert the nametags in the buttons.
Nametag dimensions for button:
• 1 button: 52.0 (W) x 15.2 (H) mm (dimensional tolerance: +0; -0.5 mm)

 Caution
• The area where nametags are placed is called a wet zone. After heavy rain, water
can penetrate to the nametag. Water in this area does not affect the intercom
functionality in any way and evaporates soon.
• Always use waterproof foil (enclosed or other) for the nametags. Never use paper
or ink jet printing to avoid damage due to water leakage!

Nametag inserting/replacing:
1. Remove the frame.
2. Lift up the button door. The 5-button module buttons have just one door.
3. Remove the used nametag and insert a new one.
4. Close the button door.
5. Replace the frame.

Frame Replacement
Check the frame sealing before replacing the frame.

Version A
• Screw the flush mounting frame in the upper and bottom parts.

Version B
• Hang the surface mounting frame on the hook in the upper part and then screw it tight in
the bottom part.

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 Caution
• Improper mounting may deteriorate the intercom waterproofness and water may
damage the electronic part.
• Make sure that all holes are filled with some waterproof material – the top part,
around the cables and the screws.
• Use silicone or some other sealant to seal the box against the wall if uneven to
avoid water leakage and wall damping..

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3. Function and Use


This section describes the basic and extending functions of the the 2N® IP Solo product.
Here is what you can find in this section:
• 3.1 Configuration
• 3.2 Intercom Control as Viewed by External User
• 3.3 Intercom Control as Viewed by Internal User
• 3.4 Maintenance
• 3.5 Downloads

3.1 Configuration
Configure 2N® IP Solo using your PC with any internet browser:
• Launch your internet browser (Internet Explorer, Firefox, etc.).
• Enter the IP address of your intercom (http://192.168.1.100/, e.g.).
• Log in using the username Admin and password 2n.
You have to know your intercom IP address to log in to the integrated web server. Upon
purchase, 2N® IP Solo is set to the dynamic IP address mode – it retrieves the IP address
automatically if there is a properly configured DHCP server in the LAN. If no DHCP is available,
operate 2N® IP Solo in the static IP address mode. Refer to the Configuration manual for 2N IP
intercoms for the 2N® IP Solo configuration details.
If your device remains inaccessible (you have forgotten the IP address, the network
configuration has changed, etc.), you can change the network configuration using the device
buttons.

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IP Address Retrieval
Take the following steps to retrieve the 2N® IP Solo IP address:
• Connect (or, if connected, disconnect and reconnect) 2N® IP Solo to the power supply.

• Wait for the second sound signal .


• Press the quick dial button on the main unit 5 times.
• 2N® IP Solo will read its IP address.
• If the address is 0.0.0.0, it means that the intercom has not obtained the IP address from
the DHCP server.

 Note
• Be sure to press the button sequence within thirty seconds after the sound signal
for security reasons. Up to 2 s intervals are allowed between the presses.

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Dynamic/Static IP Address Switching


Take the following steps to switch the dynamic and static IP address mode in
2N® IP Solo:
• Connect (or, if connected, disconnect and reconnect) 2N® IP Solo to the power supply.

• Wait for the first sound signal .


• Press the quick dial button on the main unit 15 times.
• Network parameter reset and DHCP switch are signaled by the sound.
• For devices with FW versions 2.33 and lower, wait until the device is automatically
restarted.
• After restart, the static IP address mode is switched into the dynamic IP address and
vice versa.
• Simultaneously, all the System / Network parameters are reset to default values. This is
useful where it is impossible to connect to the device due to wrong VPN configuration, for
example.

The following network parameters will be set after the static IP address mode is switched on and
the device is restarted:
• IP address: 192.168.1.100
• Network mask: 255.255.255.0
• Default gateway: 192.168.1.1

 Note
• Be sure to press the button sequence within thirty seconds after the sound
signal for security reasons. Up to 2 s intervals are allowed between the
presses.

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3.2 Intercom Control as Viewed by External User

Quick Dial Buttons


Press the quick dial button on the main unit to dial the first position in the phone directory
(Phone Book).
By pressing the quick dial buttons you dial the phone numbers assigned to the particular Phone
Book position. Call setup is signalled by a long intermittent or any other tone depending on the
configuration of the PBX connected.
Repeated pressing of one and the same quick dial button during call setup may initiate call
hangup or call termination plus dialling the next phone number of the called subscriber, or may
be assigned no function; refer to the Intercom Configuration / Hardware / Keyboard subsection
of Configuration Manual.

Calling to Phone Book Position


The 2N® IP Solo Phone Book can contain up to 1999 programmable positions.

3.3 Intercom Control as Viewed by Internal User

Call Answering
You can answer the incoming calls to the 2N® IP Solo intercom using your phone like any other
calls. You can unlock the door, activate/deactivate a user/profile via your phone keypad during
the call. The calls, however, are time-limited to avoid unintentional blocking of the 2N® IP
Solo line. Set the maximum call duration in the Call time limit (refer to the Intercom
Configuration / Services / Phone / Calls subsection of Configuration Manual). Press # on your
phone anytime to extend the call time. The automatic call termination is signalled with a short
beep 10 s before the call end.

Calling to 2N® IP Solo


2N® IP Solo allows you to answer incoming calls. Set the required parameters in the Incoming
calls group; refer to the Intercom Configuration / Services / Phone / Calls subsection of
Configuration Manual.

Door Opening (Switch Activation) by Code


2N® IP Solo is equipped with a door unlocking switch. Enter the valid code (refer to the Intercom
Configuration / Hardware / Switches subsection of Configuration Manual) using your phone
keypad to activate this switch.

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Procedure:

• Enter the switch 1 or 2 activating code using your phone keypad and press for
confirmation. Confirmation is unnecessary if the Lock code without confirmation is
enabled, refer to the Intercom Configuration / Hardware / Switches / Advanced
subsection of Configuration Manual.
• A valid code is signalled by the sound. An invalid code or interruption longer than as
defined in Timeout for Entering Numbers is signalled by the sound.

3.4 Maintenance
Cleaning
If used frequenly, the device surface, the keypad in particular, gets dirty. To clean it, use a piece
of soft cloth moistened with clean water. We recommend you to follow these principles while
cleaning:
• Never use aggressive detergents (such as abrasives or strong disinfectants).
• Use suitable cleaning agents for glass lens cleaning (cleaners for glasses, optic devices
screens, etc.)
• Clean the device in dry weather in order to make waste water evaporate quickly.
• The electronics cleaning wipes are suitable.

 Anticovid
• To keep your equipment surfaces clear of bacteria and viruses (Anti-Covid
disinfection) and maintain the hygienic conditions of critical surfaces and touch
points we recommend that you use the Zoono – Microbe Shield Surface Sanitiser
Spray.

 Warning
• Prevent water from getting inside the intercom.
• Do not use alcohol-based cleaners.
• Avoid peroxide-based cleaners.

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 Caution
• Always use the product for the purpose it was designed and manufactured for, in
compliance herewith.
• The manufacturer reserves the right to modify the product in order to improve its
qualities.
• 2N® IP Solo contains no environmentally harmful components. When the
product's service life is exhausted and you would like to dispose of it please do so
in accordance with applicable legal regulations.

3.5 Downloads

Templates
Nameplates

Software
2N® IP Eye
2N® Network Scanner

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4. Technical Parameters
Signalling protocol
• SIP (UDP, TCP, TLS)
Buttons
• Button design: white-backlit transparent button with replaceable nametags
• Button count: 1
Audio
• Microphone: 1 integrated microphone
• Amplifier: 2 W (class D) amplifier
• Speaker: 2 W / 8 Ω
• Sound pressure level (SPL max): 71 dB (for 1 kHz, distance 1 m)
• Output LINE OUT: 1 VRMS / 600 Ω
• Volume control: adjustable with automatic adaptive mode
• Full duplex: yes (AEC)
• Speech transmission index (STI): 0.89
Audio stream
• Protocols: RTP / RTSP
• Codecs: G.711, G.729, G.722, L16/16 kHz

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Camera
• Sensor: 1/3'' colour CMOS
• JPEG resolution: up to 1280 (H) x 960 (V)
• Video resolution: 640 (H) x 480 (V)
• Frame rate: up to 30 snapshots/s
• Sensor sensitivity: 5.6 V/lux-sec (550 nm)
• View angle: 128 ° (H), 95 ° (V), 134 ° (D)
• Infrared light: yes
• Sensor sensitivity without IR light: 0,1 Lux ± 20 %
• Focal length: 2.25 mm

Video stream
• Protocols: RTP / RTSP / HTTP
• Video call codecs: H.263, H.263+, H.264
• ONVIF/RTSP stream codecs: H.264, MPEG-4, M-JPEG
• IP camera function: yes, ONVIF v2.4 profile S compatible

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Bandwidth
• Audio codecs
• PCMA, PCMU – 64 kbps (with 85.6 kbps headers)
• G.729 – 16 kbps (with 29.6 kbps headers)
• G.722 – 64 kbps (with 85.6 kbps headers)
• L16 / 16 kHz – 256 kbps (with 277.6 kbps headers)
• Video codecs
Set the video codec data flows in the Services / Phone / Video menu for calls and in the
Services / Streaming / RTSP menu for streaming. The set transmission rate is the value to
which the codec should draw near in a long term average. The data flows can vary
depending on the scene to be scanned.

Interface
• Power supply: 12 V ±15 % / 2 A DC or PoE
• PoE: PoE 802.3af (Class 0–12.95 W)
• LAN: 10/100BASE-TX with Auto-MDIX, RJ-45
• Recommended cabling: Cat-5e or higher
• Supported protocols: SIP2.0, DHCP opt. 66, SMTP, 802.1x, RTSP, RTP, TFTP, HTTP,
HTTPS, Syslog, ONVIF
• Passive switch: NO/NC contact, up to 30 V / 1 A AC/DC
• Active switch output: 8 up to 12 V DC depending on power supply (PoE: 10 V; adaptor:
power supply voltage minus 2 V), max. 600 mA
• Tamper switch is part of the 2N® IP Solo

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Mechanical properties
• Cover: robust zinc casting with surface finish (minor surface shade nuances are
acceptable)
• 91550XX – NICKEL
• Material - Zamak 410 - Zn95Al4Cu1
• Surface treatment - Zn/Cu20/Ni25b max. 80 µm
• 91550XXB – BLACK
• Material - Zamak 410 - Zn95Al4Cu1
• Surface treatment – PUR Wet coating 15-25 µm, RAL 9005 Jet black
• interior side - passivated zinc
• Working temperature: -40 °C – 60 °C
• Working relative humidity: 10 % – 95 % (non-condensing)
• Storing temperature: -40 °C – 70 °C
• Dimensions
• Surface mounting frame:
• 107 (W) x 130 (H) x 28 (D) mm
• 4.21 (W) x 5.12 (H) x 1.10 (D) inches
• Flush mounting frame:
• 130 (W) x 153 (H) x 5 (D) mm
• 5.12 (W) x 6.02 (H) x 0.20 (D) inches
• Flush mounting box (minimum hole dimensions):
• 108 (W) x 131 (H) x 45 (D) mm
• 4.25 (W) x 5.16 (H) x 1.77 (D) inches
• Module internal cutout: 72 (W) x 89,3 (H) mm / 2.83 (W) x 3.51 (H) inches
• Weight: max net weight: 1 kg
• Covering level: IP54
• Resistance level: IK08

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4.1 General drawings

Surface mounting

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Flush mounting

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5. Supplementary Information
Here is what you can find in this section:
• 5.1 Troubleshooting
• 5.2 Directives, Laws and Regulations
• 5.3 General Instructions and Cautions

5.1 Troubleshooting

For the most frequently asked questions refer to faq.2n.cz.

5.2 Directives, Laws and Regulations


2N® IP Solo conforms to the following directives and regulations:
• 2014/35/EU for electrical equipment designed for use within certain voltage limits
• 2014/30/EU for electromagnetic compatibility
• 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and
electronic equipment
• 2012/19/EU on waste electrical and electronic equipment

Industry Canada
This Class B digital apparatus complies with Canadian ICES-003/NMB-003.

FCC
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
NOTE: These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected
• Consult the dealer or an experienced radio/TV technician for help

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Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.

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 Caution
Warning
In order to ensure the full functionality and guaranteed performance, we strongly
recommend that the topicality of the product / device version in use be verified as early
as in the installation process. The customer hereby acknowledges that the product /
device can achieve the guaranteed performance and full functionality pursuant to the
manufacturer’s instructions only if the latest product / device version is used after
having been tested for full interoperability and not having been determined by the
manufacturer as incompatible with certain versions of other products, and only in
conformity with the manufacturer’s instructions, guidelines or recommendations and in
conjunction with suitable products and devices of other suppliers. The latest versions
are available at https://www.2n.com/cs_CZ/ or can be updated via the configuration
interface if the devices are adequately technically equipped. Should the customer use a
product / device version other than the latest one or a version determined by the
manufacturer as incompatible with certain versions of other products, or should the
customer use the product / device in contradiction to the manufacturer’s instructions,
guidelines or recommendations or in conjunction with unsuitable products / devices of
other suppliers, the customer is aware of and agrees with all functionality limitations of
such a product / device if any as well as with all consequences incurred as a result
thereof. Using a product / device version other than the latest one or a version
determined by the manufacturer as incompatible with certain versions of other
products, or using the product / device in contradiction to the manufacturer’s
instructions, guidelines or recommendations or in conjunction with unsuitable
products / devices of other suppliers, the customer agrees that the 2N
TELEKOMUNIKACE a.s. company shall not be held liable for any functionality limitation
of such a product or any damage, loss or injury related to this potential functionality
limitation.

5.3 General Instructions and Cautions


Please read this User Manual carefully before using the product. Follow all instructions and
recommendations included herein.
Any use of the product that is in contradiction with the instructions provided herein may result
in malfunction, damage or destruction of the product.
The manufacturer shall not be liable and responsible for any damage incurred as a result of a
use of the product other than that included herein, namely undue application and disobedience
of the recommendations and warnings in contradiction herewith.
Any use or connection of the product other than those included herein shall be considered
undue and the manufacturer shall not be liable for any consequences arisen as a result of such
misconduct.

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Moreover, the manufacturer shall not be liable for any damage or destruction of the product
incurred as a result of misplacement, incompetent installation and/or undue operation and use
of the product in contradiction herewith.
The manufacturer assumes no responsibility for any malfunction, damage or destruction of the
product caused by incompetent replacement of parts or due to the use of reproduction parts or
components.
The manufacturer shall not be liable and responsible for any loss or damage incurred as a result
of a natural disaster or any other unfavourable natural condition.
The manufacturer shall not be held liable for any damage of the product arising during the
shipping thereof.
The manufacturer shall not make any warrant with regard to data loss or damage.
The manufacturer shall not be liable and responsible for any direct or indirect damage incurred
as a result of a use of the product in contradiction herewith or a failure of the product due to a
use in contradiction herewith.
All applicable legal regulations concerning the product installation and use as well as provisions
of technical standards on electric installations have to be obeyed. The manufacturer shall not be
liable and responsible for damage or destruction of the product or damage incurred by the
consumer in case the product is used and handled contrary to the said regulations and
provisions.
The consumer shall, at its own expense, obtain software protection of the product. The
manufacturer shall not be held liable and responsible for any damage incurred as a result of the
use of deficient or substandard security software.
The consumer shall, without delay, change the access password for the product after
installation. The manufacturer shall not be held liable or responsible for any damage incurred by
the consumer in connection with the use of the original password.
The manufacturer also assumes no responsibility for additional costs incurred by the consumer
as a result of making calls using a line with an increased tariff.

Electric Waste and Used Battery Pack Handling

Do not place used electric devices and battery packs into municipal waste containers. An undue
disposal thereof might impair the environment!
Deliver your expired electric appliances and battery packs removed from them to dedicated
dumpsites or containers or give them back to the dealer or manufacturer for environmental-

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friendly disposal. The dealer or manufacturer shall take the product back free of charge and
without requiring another purchase. Make sure that the devices to be disposed of are complete.
Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited
either.

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