Passenger Safety and Rights Directive 2018

PUBLIC TRANSPORTATION PASSENGER SAFETY AND
RIGHTS DIRECTIVE
As part of the South Carolina Code Of Laws, Article 15, Section 58-23-1830 Public Transportation
Passenger Rights Act, guidelines addressing passenger and driver safety have been implemented.
Further written information on safety and passenger behavior policy may be obtained from the
driver or from:
Lower Savannah Council of Governments

2748 Wagener Road
Aiken, SC 29801
(803) 649-7981
www.bestfriendexpress.com
Page 1 of 4
LOWER SAVANNAH COUNCIL OF GOVERNMENTS
TRANSIT PROVIDER'S
BEST FRIEND EXPRESS AND DIAL-A-RIDE
PUBLIC TRANSPORTATION PASSENGER SAFETY AND RIGHTS
DIRECTIVE
The following rules for passengers are hereby established and will be enforced by
the Transit Provider concerning the use of the transportation services provided by the
Best Friend Express and the Dial-A-Ride System:
(a) No smoking, eating or drinking of any kind is allowed during transit.
(b) No illegal drug possession or usage is allowed during transit.
(c) Any conduct that violates the provisions of South Carolina Code Sections 58-23-
1830(a) or other applicable laws of the State of South Carolina.
All of the above prohibitions of unacceptable conduct may be enforced using a

variety of disciplinary actions depending upon the severity of the violation such as
warnings. The Lower Savannah Council of Governments gives the Transit Provider
through its director the authority to implement the following disciplinary actions in lieu of
or in combination with the criminal penalties authorized by South Carolina Code Section
58-23-1830(d).
(a) Passengers who fail to follow the stated rules, for the first offense shall be barred
from riding the public transit system for 30-45 days.
(b) Passengers who fail to follow the stated rules, for the second offense shall be
barred from riding the public transit system for 60-90 days.
(c) Passengers who fail to follow the stated rules, for a third offense shall be barred
for a period of time up to permanently from riding the public transit system.
Procedures for enforcement of the above disciplinary actions:
a. An incident report must be completed by the Transit Provider anytime a

passenger is in violation of the above mentioned responsibilities and an action or
suspension is requested. A copy of the incident report is to be submitted to
Lower Savannah Council of Governments within 24 to 48 hours of the incident.
b. The Lower Savannah Council of Governments, after reviewing the incident

report, will respond to the action and/or suspension being requested.
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c. The passenger being considered for action and/or suspension from riding the
public transit system has the right to appeal the action to the Transit Provider
Director.
d. The Transit Provider will be responsible for contacting the affected passenger.
Notification of the action including the appeal process will be sent in writing by
certified mail by the Transit Provider with a copy to Lower Savannah Council of
Governments. If applicable, the notification will include the date he/she may
resume using the Best Friend Express and Dial A Ride system.
e. Nothing contained herein shall restrict the employee of the Transit Provider
operating the vehicle to refuse on a specific occasion to transport a person who
is intoxicated or whose presence on the vehicle would create a risk to the safety
of the operator or passengers as allowed by South Carolina Code Section 58-23-
1830 (b) or (c).
This directive supersedes all previous guidelines and directives, and is

effective November 7, 2018.
Appendix: South Carolina Code Section 58-23-1830
Page 3 of 4
Appendix
South Carolina Code of Laws
SECTION 58-23-1830. General prohibitions; persons who may be refused transportation; violations and
penalties.
(a) It is unlawful for any passenger to commit any of the following acts in a bus or any other public
transportation vehicle:
(1) discard litter, except into receptacles designated for that purpose;
(2) play any radio, cassette, cartridge, tape player, or similar device unless controlled by the operator,
unless the device is connected to an earphone that limits the sound to the hearing of the individual user;
(3) carry or possess any weapon, explosives, acids, other dangerous articles, or live animals, except for a
seeing eye dog or a hearing ear dog properly harnessed and accompanied by its owner, small animals
properly packaged, or weapons carried by or animals used by a law enforcement official;
(4) obstruct, hinder, interfere with, or otherwise disrupt or disturb the operation or operator of a public
transportation vehicle;
(S) board a public transportation bus through the rear exit door, unless so directed by an employee or
agent of the carrier;
(6) use profane, indecent, or obscene language or actions on a public transportation vehicle, or conduct
himself in a boisterous fashion while on a public transportation vehicle.
(b) Intoxicated persons may be excluded from riding in any public transportation vehicle by the vehicle's
driver or operator.
(c) The driver of any public transportation vehicle may refuse to transport any person who insists on
boarding the vehicle in a manner that will obviously violate any of the above provisions.
(d) Any person violating the provisions of subsection (a) of this section is guilty of a misdemeanor, and
upon conviction for a first offense must be imprisoned for not more than thirty days or fined not more
than two hundred dollars, for a second offense, imprisoned for not more than sixty days or fined not
more than five hundred dollars or both, and for a third or subsequent offense, imprisoned for not more
than ninety days or fined not more than one thousand dollars, or both.
HISTORY: 1986 Act No. 405, eff May 12, 1986.

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PUBLIC TRANSPORTATION PASSENGER SAFETY AND

Lower Savannah Council of Governments

(a) No smoking, eating or drinking of any kind is allowed during transit.

(b) No illegal drug possession or usage is allowed during transit.

All of the above prohibitions of unacceptable conduct may be enforced using a

Procedures for enforcement of the above disciplinary actions:

a. An incident report must be completed by the Transit Provider anytime a

b. The Lower Savannah Council of Governments, after reviewing the incident

This directive supersedes all previous guidelines and directives, and is

Appendix: South Carolina Code Section 58-23-1830

South Carolina Code of Laws

HISTORY: 1986 Act No. 405, eff May 12, 1986.

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