Ai Application To Segmented Marketing

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AI APPLICATION TO SEGMENTED MARKETING

Abduljafar Kamarudeen, March 2024

Introduction

Artificial Intelligence (AI) has vast potential in marketing. It aids in proliferating information

and data sources, improving software's data management capabilities, and designing intricate and

advanced algorithms. AI is changing the way brands and users interact with one another. The

application of this technology is highly dependent on the nature of the website and the type of

business. Marketers can now focus more on the customer and meet their needs in real time. By

using AI, they can quickly determine what content to target customers and which channel to

employ at what moment, thanks to the data collected and generated by its algorithms (Abid,

Mohd, Ravi, Rajiv, 2022).

The purpose of this memo is to apply AI in providing alternatives to supplement the reduced

revenues of a renowned worldline clothing line. We shall be focusing on the organization’s

e-commerce platform which contributes 65% of the sales. We shall focus our work on the

various value chain phases of Artificial Intelligence.

Phase I

Applying AI for supply and demand forecasting in the e-commerce platform can significantly

enhance the ability to adapt to market fluctuations and optimize inventory management. We shall

Utilize machine learning algorithms such as regression analysis, time series analysis, and neural

networks to analyze historical data patterns and make predictions. Neural networks especially are

applicable to almost all problems where the goal is to represent a relation between predictor

variables (independent or input variables) and predicted variables (dependent or output


variables), especially when this relation is too complex to be considered as association or

clustering. Neural networks are able to learn through examples and to model non-linear relations

among multiple variables, without nevertheless providing any explanation or human

understandable rules (George, Dimitrios, Athanasios, 2014).

The models will be trained to understand seasonal trends, product lifecycle dynamics and

customer behavior patterns.

Demand forecasting: the system shall predict future demand for each product category, SKU, or

region based on historical sales data and external factors. Factors to be considered will be

promotions, marketing campaigns, holidays, and economic conditions.

Supply forecasting: the system shall forecast the availability of products based on production

lead times, supplier capacities, and inventory levels. We shall incorporate data from suppliers,

manufacturing processes, transportation logistics, and inventory management systems to predict

supply availability accurately.

Data Sources: data from various sources including historical sales data, website traffic, social

media trends, economic indicators, and external factors like weather forecasts.

Operating Profit

An important component to determining the profitability of a company is the operating profit, or

operating profit margin. Businesses commonly use this calculation to determine their operational

profitability and establish a benchmark for comparing their performance to that of market

competitors. Knowing how this formula works and how to use it successfully can also make it

easier for small business owners and professionals to understand their organization’s economic

health and discover areas of increased opportunity (indeed.com, 2023).


Operating Profit = Revenue - Operating Expenses - Cost of Goods Sold - Other Day-to-Day

Expenses. Since we have limited data, we shall be using a simplified version of this formula.

Operating profit = Sales - Maintenance cost.

Without AI:

Monthly operating profit = Monthly sales - maintenance costs

Monthly operating profit = $150,000 - $2,000 = $148,000

Annual operating profit = $148,000 * 12 = $1,776,000

With AI:

Monthly operating profit = Monthly sales - maintenance costs

Monthly operating profit = $250,000 - $3,000 = $247,000

Annual operating profit = $247,000 * 12 = $2,964,000

Increase in annual operating profit = $2,964,000 - $1,776,000 = $1,188,000

Break-even time = Initial investment / Annual operating profit

Break-even time = $1,000,000 / $2,964,000 = 0.337 years.

Phase II

The system shall adopt personalized recommendations. AI-driven recommendation engines can

analyze customer data, browsing history, and purchase behavior to provide personalized product

recommendations. By offering relevant suggestions to customers, sales can be increased through

cross-selling and upselling opportunities.


Phase III

The system shall adopt dynamic pricing; AI algorithms can analyze real-time market data,

competitor pricing, and customer behavior to optimize pricing strategies. By dynamically

adjusting prices based on demand fluctuations and competitive landscape, sales can be

maximized while maintaining profitability. We shall introduce Chatbots and virtual Assistants.

AI-driven chatbots and virtual assistants can provide instant support to users, answering

questions, assisting with product selection, and addressing concerns. This improves customer

service and reduces the time users spend searching for information or waiting for assistance.

References

● Abid Haleem, Moh’d Javaid, Mohd Asim, Ravi Pratap, Rajiv Suman, 2022. Artificial

Intelligence Applications for Marketing: A literature-based study. International Journal of

Intelligent Networks. Vol 3.

● George Stalidis, Dimitrios Karapistolis, Athanasios Vafeiadis, 2014. Marketing decision

support using Artificial Intelligence and Knowledge Modeling: application to tourist

destination management. International Conference on Strategic Innovative marketing,

September 1-4, 2014.

● Indeed Editorial Team, 2023. How to Calculate Operating profit.

https://www.indeed.com/career-advice/career-development/how-to-calculate-operating-profit

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