Cisco Intersight Infrastructure Service Data Sheet
Cisco Intersight Infrastructure Service Data Sheet
Cisco Intersight Infrastructure Service Data Sheet
Cisco public
With Intersight Infrastructure Service, you get all of the benefits of SaaS delivery and full lifecycle management
of distributed infrastructure and workloads across data centers, remote sites, branch offices, and edge
environments. This empowers you to deploy, configure, secure, update, maintain, automate, and scale your
environment through a cloud-operating model in ways that were not previously possible. As a result, your
organization can operate with consistency and control, stay in compliance, and strengthen your security posture
to deliver IT infrastructure, resources, and applications faster to support business growth.
For Cisco infrastructure, Intersight Infrastructure Service works in conjunction with Cisco UCS Manager, Cisco
Integrated Management Controller (IMC), and Cisco HyperFlex Connect. In addition, Intersight Infrastructure
Service integrates with third-party storage, servers, virtualization, and other SaaS services. You can simply
associate a model-based configuration to provision servers and associated storage and fabric automatically,
regardless of form factor. Using profiles, IT staff can consistently align policy, server personality, and
workloads. These policies can be created once and used to simplify server deployments, resulting in improved
productivity and compliance, and lower risk of failures due to inconsistent configuration. In addition, Cisco
provides integrations to third-party operations tools, such as ServiceNow, to allow customers to use their
existing solutions more efficiently.
Intersight is my best friend. We use it daily, if not hourly, to manage globally distributed infrastructure
and workloads. No more logs, no more spreadsheets.
Scott Adametz
Director of Technology for Riot Esports
Feature Benefits
Unified monitoring and ● Simplify the monitoring and management of Cisco and third-party compute, network, storage,
management integrated systems, virtualization, and container resources, all from one IT operations platform.
● Increase scale across data centers and remote locations without additional complexity.
● Use unified dashboards for at-a-glance insights across Cisco and third-party resources.
● Cisco UCS Manager, Cisco IMC software, Cisco HyperFlex Connect, and Cisco UCS Director
tunneling allow access to element managers that do not have local network access.
Configuration, ● All Cisco and third-party resources can be allocated and reallocated among application workloads for
provisioning, and more dynamic and efficient use of IT capacity.
installation ● Policy-based profiles and templates for deployment and configuration enable you to consistently
provision and operate your IT infrastructure and resources, maintain standardization, eliminate
configuration errors, and minimize configuration drift.
● Leverage policies and templates or clone profiles to quickly provision Cisco UCS or HyperFlex
servers, regardless of where they are deployed.
● Create, deploy, and manage Cisco HyperFlex configurations.
Note: Intersight’s out-of-band management architecture makes it out of scope for some
standards and/or audits, including PCI DDS (customer traffic, including cardholder data, does
not flow through the Cisco Intersight platform) and HIPAA (no individually identifiable health
information on the network is ever sent to the Cisco Intersight portal), although Intersight’s
data centers are PCI/HIPAA-compliant.
Automation and workflow ● Use a drag-and-drop designer to create and execute complex orchestrations across multiple
orchestration infrastructure domains, applications, and external endpoints.
● Start from a library of out-of-the-box automation tasks supporting operations across Cisco and third-
party compute, network, storage, integrated systems, virtualization, containers, and other automation
engines such as HashiCorp Terraform and Red Hat Ansible.
● Use the custom task designer to create your own library of automated operations using open
standards such as HTTP/API, Ansible, PowerShell, SSH, and more.
● Use out-of-the-box workflows or create your own workflows by assembling tasks along with logical
controls and loops. Built-in data transformation features help you adapt the format and flow of
information as it passes through different domain automation and tasks.
● Both workflow designer and custom task designer provide a drag-and-drop UI to simplify authoring
with a low/no-code user experience.
● Share your creations with colleagues or communities with import and export features.
● All or any part of a workflow may be rolled back to simplify deprovisioning or to address individual
issues.
Inventory information, ● Display and report inventory information for Cisco and third-party compute, network, storage,
status, and capacity integrated systems, virtualization, and containers.
planning ● Use global search to rapidly identify systems based on names, identifiers, tags, and other information.
● Monitor alerts and health status for IT infrastructure across data centers and remote locations.
Power management ● Set and apply power policies at the server or chassis level to control fan speed, BIOS settings, and
power profiling settings to ensure systems operate with intended power usage.
● Set policies across servers within a chassis to prioritize workloads and cap chassis-level power
consumption in the event of high power demand or limited power availability.
Enhanced support and ● Raise service requests and proactively authorize Return Materials Authorizations (RMAs).
end-customer experience ● Get centralized alerts about failure notifications.
● Automate the generation, forwarding, and analysis of technical support files to the Cisco Technical
Assistance Center (TAC) to accelerate the troubleshooting process.
● View current support contact status across the portfolio of managed systems to ensure systems have
the expected level of support.
REST API ● Provides a RESTful API to manage IT infrastructure and resources across multiple data centers and
edge locations.
● Supports the OpenAPI Specification (OAS) to provide full programmability and deep integration.
● The Python and PowerShell SDKs enable integrations with Ansible, Chef, Puppet, and other DevOps
and IT Operations Management (ITOM) tools.
● ServiceNow integration lets you ingest data from Cisco Intersight into the ServiceNow CMDB so you
can see your Intersight-connected inventory in the ServiceNow IT operations management platform
and resolve issues faster.
Hardware compatibility list ● Evaluate and mitigate the impact of service issues from running non-validated combinations of
(HCL) firmware, server models, processors, adapters, operating systems, and driver versions.
● Use the Cisco UCS tools add-on for VMware, or the OS discovery tool (an open-source script) to
collect OS and driver information to evaluate HCL compliance.
Seamless integration and ● Upgrade firmware and software for UCS domains, UCS servers, HyperFlex clusters, and UCS Director
upgrades instances. Installation is supported for Cisco HyperFlex Edge and HyperFlex with Fabric Interconnect
(FI) clusters.
● Upgrades to Cisco Intersight Infrastructure Service are delivered automatically without requiring the
resources of traditional management tool upgrades and operational disruptions.
Mobile app ● Access Cisco Intersight Infrastructure Service on Android and iOS devices for a mobility-optimized
(not available for virtual connection to resources managed in your account.
appliance or private virtual ● Stay up-to-date with the status of your environment and connect with members of your IT
appliance) organization to address critical issues on the go.
● Open Cisco TAC cases.
● Have access to multi-language support.
Tunneled vKVM ● Capability to launch tunneled virtual Keyboard, Video, and Mouse (KVM) sessions for Cisco UCS C-
Series standalone servers.
The majority of our users enjoy the benefits of full SaaS management from Intersight instances in the eastern
United States and Germany. Users can connect Cisco infrastructure directly to Intersight and connect third-
party systems through a Cisco Intersight Assist on-premises appliance (more details below). However, if you
have data locality or security needs for managing systems that may not accommodate a full SaaS model, you
can leverage the on-premises Cisco Intersight Connected Virtual Appliance to connect those systems.
Alternately, the Cisco Intersight Private Virtual Appliance provides an easy way to deploy a VMware Open
Virtual Appliance (OVA), which can be configured, deployed, and run on-premises without an internet
connection. The Private Virtual Appliance allows you to take advantage of much of the SaaS functionality
without connectivity back to Intersight.com. Both the Intersight Connected Virtual Appliance and Private Virtual
Appliance provide advantages over conventional on-premises management tools.
As an example of monitoring and capacity planning within Intersight Infrastructure Service, the HyperFlex
performance chart provides details of the cluster performance for HyperFlex clusters and a snapshot of the
configurable amount of time, showing input/output operations per second (IOPS), throughput, and latency data.
Using the historical data of used storage capacity along with the predicted storage utilization per HyperFlex
cluster, you can proactively scale the storage utilization on the HyperFlex clusters. An alarm is raised when the
storage utilization is predicted to exceed the recommended capacity limit.
Cisco Intersight Infrastructure Service provides model-based deployment for Cisco and third-party compute,
network, storage, integrated systems, virtualization, and containers. For example, a Cisco UCS C-Series rack
server can be set up quickly and easily by replicating an existing server profile for rapid configuration. The
model-based deployment works for a single system in a remote location or hundreds of systems in a data
center to enable rapid, standardized configuration and deployment. Similarly, HyperFlex platforms can be sent
to their destination, have basic internet connectivity established locally, and then be configured and set up
remotely through the cloud-based HyperFlex installer.
Automation and workflow orchestration
Intersight Infrastructure Service includes a drag-and-drop automation and workflow designer to create and
execute complex workflows of operational tasks across Intersight-managed Cisco and third-party compute,
network, storage, integrated systems, virtualization, and containers. A central workflow engine sequences the
steps in workflows and automates their execution. A workflow executes a set of tasks, each designed to
automate specific operations (for example, create, read, update, or delete) on any infrastructure or platform
element. Workflows can consist of one or more tasks arranged to execute sequentially, repeatedly, in parallel,
or conditionally, or they can include sub-workflows to help organize or reuse automation.
Users can select from a library of prebuilt tasks that automate popular operations across Cisco and third-party
compute, network, storage, integrated systems, virtualization, and containers. These prebuilt library tasks are
preintegrated with access to infrastructure models, inventory, and configuration information managed within
Intersight to simplify task configuration and workflow creation. For example, to automate configuration of a VM
property, a preintegrated task can enable the author to select which VM to operate on from the existing
inventory of VMs that user can access. The preintegrated modeling could allow a workflow author to easily
traverse to that VM’s parent hypervisor host for additional configuration, the parent server operating the
hypervisor, networks attached to that server, etc. Preintegrated configuration information also allows the
orchestration author to control automation by other criteria.
A variety of workflows for popular orchestration use cases are included. You can also modify existing workflows
or create your own using the workflow designer. The drag-and-drop designer makes it easy to assemble
preintegrated tasks, custom tasks, and sub-workflows along with conditional statements and loops to construct
any end-to-end orchestration you need across Cisco and third-party compute, network, storage, integrated
systems, virtualization, and containers. For more information on automation and workflow orchestration, visit our
help site.
Cisco Intersight Infrastructure Service includes an API based on the OpenAPI specification, a powerful definition
format to describe RESTful APIs. Support for the OpenAPI specification provides users with access to an
interoperable REST API with tools that automate the generation of the Intersight API documentation, API
schemas, and SDKs. The Intersight API includes fully functional Python and PowerShell SDKs.
The API is an integral part of the broader open connector framework Cisco has established to enable the
Intersight ecosystem to evolve. We currently support a ServiceNow plug-in to ingest and view Intersight
inventory and view their relationships in the ServiceNow IT operations management platform. The ecosystem
will be expanded to support a wide range of Cisco and third-party DevOps software.
● Global inventory: Get information about inventory across supported systems, whether they are in the
data center or at remote locations.
● Fault monitoring: Manage faults and set up alerting for all managed systems.
● Firmware status: Monitor and manage firmware versions.
● Cross-launch capabilities for virtual Keyboard, Video, and Mouse (KVM) sessions.
● Tunneling capabilities for Cisco UCS Manager, Cisco UCS Director, Cisco IMC software, and Cisco
HyperFlex Connect to allow secure access to the manager, whether you are inside or outside the
corporate network.
The Cisco Intersight Infrastructure Service mobile app provides visibility on-the-go with its intuitive view of
Intersight-connected systems. You can conveniently keep an eye on your data center and edge environments—
anywhere, anytime. The mobile app is an Apple and Android application to monitor inventory, tasks, and alerts.
You can also take actions, such as turning on LED locators and opening Cisco support cases.
Proactive support
The telemetry data and incidents collected from the Cisco Intersight‒installed base are transmitted using secure
communication mechanisms, and this information is available for use by the Cisco Technical Assistance Center
(TAC) to provide insights and more proactive support. When combined with Cisco Smart Call Home, TAC cases
can be automatically opened for certain faults. No matter how a TAC case is opened, if the system is connected
to Cisco Intersight, the log files are automatically read from the system, attached to the TAC case, and
automatically analyzed for known issues. For certain types of hardware failures, Return-Materials-Authorization
(RMA) cases are automatically opened. The Cisco Intersight and TAC integration speeds case resolution, limits
the impact on IT personnel, and ultimately increases system uptime.
Cisco Intersight Infrastructure Service also enables users to provide more direct feedback to our products. In
addition, the tight integration with the TAC extends the solution scope by enhancing continuous delivery to
further speed up fixes and future development.
Hardware compliance
Cisco Intersight Infrastructure Service evaluates your hardware and firmware compatibility to help ensure that
your system is compliant with the Cisco Hardware Compatibility List. This process identifies unsupported
configurations and alerts you to any potential problems that may arise from unknowingly running unsupported
configurations.
Pure Storage FlashArray Purity version 4.8 (API version 1.7) and later
See the product documentation for a more detailed list of supported versions and caveats.
Item Requirement
Storage 500 GB
RAM 32 GB
vCPUs 16
Starting from the M7 server generation, an Intersight Essentials or above license is required. Every M7 server is
bundled with a license.
For earlier server generations, an Intersight license is highly recommended, but not required.
Customers can purchase an Essentials or above license when they purchase the server using the Cisco
Ordering tool. See Table 4 for ordering PIDs.
Note: Detailed feature list can be found here: Intersight.com Licensing Page
Advantage Offers all of the functionality of Essentials, plus features for automation, orchestration, and
advanced server management. For example:
● Create and execute complex workflows with a drag-and-drop designer or incorporate existing
automations from Ansible, Terraform, or other tools using the Cisco Intersight API and SDKs.
● Simplify the cloud experience with visibility of virtualization infrastructure and normalization of
operations across multiple clouds.
● Resolve issues faster by ingesting Cisco Intersight–connected servers, storage, data-center
networking, and virtual machines into the ServiceNow IT operations management platform using the
Service Graph Connector for Cisco Intersight plug-in, available on the ServiceNow store.
Note: Detailed feature list can be found here: Intersight.com Licensing Page.
Cisco Smart Accounts and Smart Licensing are mandatory for Cisco Intersight. In addition, a Cisco Connection
Online (CCO) user account is mandatory to use the Cisco Intersight user interface.
Note: The Cisco Intersight Infrastructure Services SaaS license allows the customer to select SaaS or
CVA (Connected Virtual Appliance) deployment options. Please refer to the Flexible Deployment Options
section for more information about CVA.
The software can determine when, where, and how to move and resize workloads, taking advantage of the
elasticity of public-cloud resources and ensuring that on-premises resources are fully utilized. By tracking
historical data, Intersight Workload Optimizer can effectively model capacity planning and migration scenarios
to determine how much infrastructure you will need and when you will need it, reducing risk and ensuring
predictable performance and cost.
Reference links to information about key environmental sustainability topics (mentioned in the “Environment
Sustainability” section of the CSR Report) are provided in Table 6.
Information on electronic waste laws and regulations, including products, batteries, and packaging WEEE compliance
Cisco makes the packaging data available for informational purposes only. It may not reflect the most current
legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to
date. This information is subject to change without notice.
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Added security features Page 4, Features and benefits February 27, 2023
Added power management Page 4, Features and benefits February 27, 2023
Added Intersight Instance in Germany Page 6, Flexible deployment options February 27, 2023
Cisco Intersight Cloud Orchestrator changed to Page 8, Enhanced automation and workflow February 27, 2023
“Automation and workflow orchestration” orchestration
6.0, 6.5 removed; 7.0, 8.0 added Page 11, VMware VCenter versions supported February 27, 2023
6.0 removed; 7.0 added Page 11, VMware ESXi requirement February 27, 2023
Updated licensing tier table to reflect Essentials Pages 12-13, Licensing tier table February 27, 2023
and Advantage and corresponding functionality
Updated ordering information and ordering Page 13, Ordering information February 27, 2023
information table