DSS-Express Users-Manual V8.3.0 20230905

DSS Express
User's Manual
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V8.3.0

User's Manual
Foreword
General
This user’s manual introduces the functions and operations of DSS Express (hereinafter referred to
as "the system" or "the platform").
Safety Instructions
The following signal words might appear in the manual.
Signal Words Meaning
Indicates a high potential hazard which, if not avoided, will result in

death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,

could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in

property damage, data loss, reductions in performance, or
unpredictable results.
Provides methods to help you solve a problem or save time.
Provides additional information as a supplement to the text.
Frequently Used Functions
Icon/Parameter Description
View the details of an item.
Clear all selected options.
Search for items by keywords or specified content.
Delete items one by one or in batches.

or Delete
or Edit an item.
、 , Enable , or Enable or disable items one by one or in batches.

Disable
or Export Exported the selected content to your local computer.
or Refresh Refresh the content.
* A parameter that must be configured.
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Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their
face, fingerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.
About the Manual
● The manual is for reference only. Slight differences might be found between the manual and the
product.
● We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
● The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or
visit our official website. The manual is for reference only. Slight differences might be found
between the electronic version and the paper version.
● All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
● There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
● Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
● All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
● Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
● If there is any uncertainty or controversy, we reserve the right of final explanation.
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Table of Contents
Foreword.............................................................................................................................................................. I
1 Overview...........................................................................................................................................................7
1.1 Introduction........................................................................................................................................... 7
1.2 Highlights............................................................................................................................................... 7
2 Installation and Deployment.......................................................................................................................... 8
2.1 Standalone Deployment....................................................................................................................... 9
2.1.1 Server Requirements...................................................................................................................9
2.1.2 Installing Management Tool...................................................................................................... 9
2.1.3 Configuring Server IP Address................................................................................................. 11
2.1.4 Management Tool..................................................................................................................... 11
2.1.5 Installing and Logging into DSS Client....................................................................................13
2.1.6 Licensing.................................................................................................................................... 17
2.2 Configuring LAN or WAN.....................................................................................................................19
2.2.1 Configuring Router....................................................................................................................19
2.2.2 Mapping IP or Domain Name................................................................................................... 19
2.3 Installing Plugin................................................................................................................................... 19
3 Basic Configurations......................................................................................................................................21
3.1 Managing Resources........................................................................................................................... 21
3.1.1 Adding Organization................................................................................................................ 21
3.1.2 Managing Device.......................................................................................................................22
3.1.3 Binding Resources..................................................................................................................... 33
3.1.4 Adding Recording Plan............................................................................................................. 34
3.1.5 Adding Video Retrieval Plan.................................................................................................... 39
3.1.6 Adding Time Template..............................................................................................................42
3.1.7 Configuring Video Retention Period....................................................................................... 43
3.1.8 Configuring Events....................................................................................................................44
3.1.9 Synchronizing People Counting Rules.................................................................................... 44
3.2 Adding Role and User.......................................................................................................................... 45
3.2.1 Adding User Role....................................................................................................................... 45
3.2.2 Adding User............................................................................................................................... 46
3.2.3 Password Maintenance.............................................................................................................47
3.3 Configuring Storage............................................................................................................................ 49
3.3.1 Configuring Server Disk............................................................................................................49
3.3.2 Configuring Device Storage..................................................................................................... 50
4 Businesses Configuration............................................................................................................................. 52
4.1 Configuring Events.............................................................................................................................. 52
4.1.1 Configuring Event Linkage....................................................................................................... 52
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4.1.2 Configuring Combined Event...................................................................................................56

4.1.3 Configuring Alarm Parameter.................................................................................................. 56
4.2 Configuring Map.................................................................................................................................. 59
4.2.1 Preparations.............................................................................................................................. 59
4.2.2 Adding Map............................................................................................................................... 59
4.2.3 Marking Devices........................................................................................................................ 60
4.3 Personnel and Vehicle Management................................................................................................. 61
4.3.1 Adding Person and Vehicle Groups......................................................................................... 61
4.3.2 Configuring Personnel Information.........................................................................................62
4.3.3 Vehicle Management................................................................................................................ 77
4.4 Watch List Configuration.................................................................................................................... 78
4.4.1 Face Watch List.......................................................................................................................... 79
4.4.2 Vehicle Watch List..................................................................................................................... 82
4.5 Access Control......................................................................................................................................84
4.5.1 Preparations.............................................................................................................................. 84
4.5.2 Configuring Zone...................................................................................................................... 85
4.5.3 Configuring Access Rule........................................................................................................... 92
4.5.4 Configuring Public Passwords..................................................................................................96
4.5.5 Configuring Time Templates.................................................................................................... 97
4.5.6 Configuring Access Control Devices........................................................................................ 98
4.5.7 Configuring Door Information................................................................................................. 98
4.6 Video Intercom.................................................................................................................................. 100
4.6.1 Preparations............................................................................................................................ 100
4.6.2 Call Management.................................................................................................................... 100
4.6.3 Configuring Building/Unit...................................................................................................... 103
4.6.4 Synchronizing Contacts..........................................................................................................104
4.6.5 Setting Private Password........................................................................................................104
4.6.6 App User...................................................................................................................................104
4.7 Visitor Management..........................................................................................................................105
4.7.1 Preparations............................................................................................................................ 105
4.7.2 Configuring Visit Settings...................................................................................................... 105
4.8 Parking Lot......................................................................................................................................... 107
4.8.1 Preparations............................................................................................................................ 107
4.8.2 Configuring Parking Lot......................................................................................................... 107
4.8.3 Managing Vehicle Group........................................................................................................ 113
4.9 Intelligent Analysis............................................................................................................................113
4.9.1 People Counting Group.......................................................................................................... 113
4.9.2 Scheduled Report....................................................................................................................115
5 Businesses Operation..................................................................................................................................116
5.1 Monitoring Center............................................................................................................................. 116
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5.1.1 Main Page................................................................................................................................ 116

5.1.2 Video Monitoring.................................................................................................................... 118
5.1.3 Playback...................................................................................................................................143
5.1.4 Map Applications.................................................................................................................... 155
5.1.5 Video Wall................................................................................................................................ 158
5.2 Event Center.......................................................................................................................................167
5.2.1 Real-time Alarms..................................................................................................................... 167
5.2.2 History Alarms......................................................................................................................... 170
5.2.3 Alarm Controller......................................................................................................................171
5.3 DeepXplore........................................................................................................................................ 173
5.3.1 Searching for Records............................................................................................................. 173
5.3.2 Searching for People...............................................................................................................174
5.3.3 Searching for Vehicles............................................................................................................ 177
5.4 Access Management..........................................................................................................................178
5.4.1 Access Control......................................................................................................................... 178
5.4.2 Video Intercom Application................................................................................................... 186
5.4.3 Visitor Application.................................................................................................................. 191
5.5 Parking Lot......................................................................................................................................... 196
5.5.1 Entrance and Exit Monitoring................................................................................................ 196
5.5.2 Searching for Records............................................................................................................. 197
5.6 Intelligent Analysis............................................................................................................................200
5.6.1 People Counting......................................................................................................................200
5.6.2 Heat Maps................................................................................................................................ 202
5.6.3 In-area People Counting.........................................................................................................203
6 General Application.................................................................................................................................... 204
6.1 Target Detection................................................................................................................................204
6.1.1 Typical Topology..................................................................................................................... 204
6.1.2 Preparations............................................................................................................................ 204
6.1.3 Live Target Detection..............................................................................................................205
6.1.4 Searching for Metadata Snapshots........................................................................................205
6.2 ANPR................................................................................................................................................... 206
6.2.2 Preparations ........................................................................................................................... 206
6.2.3 Live ANPR.................................................................................................................................207
6.2.4 Searching for Vehicle Snapshot Records...............................................................................207
6.3 Face Recognition............................................................................................................................... 208
6.3.2 Preparations............................................................................................................................ 208
6.3.3 Arming Faces........................................................................................................................... 209
6.3.4 Live Face Recognition............................................................................................................. 209
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6.3.5 Searching for Face Snapshots................................................................................................ 210

7 System Configurations................................................................................................................................211
7.1 License Information...........................................................................................................................211
7.2 License................................................................................................................................................ 211
7.2.1 Activating License................................................................................................................... 212
7.2.2 Deactivating License...............................................................................................................212
7.3 System Parameters............................................................................................................................213
7.3.1 Configuring Security Parameters...........................................................................................213
7.3.2 Configuring Retention Period of System Data......................................................................214
7.3.3 Time Synchronization............................................................................................................. 215
7.3.4 Configuring Email Server........................................................................................................216
7.3.5 Configure Device Access Parameters ....................................................................................217
7.3.6 Remote Log ............................................................................................................................. 217
7.3.7 Configuring Push Notification for App.................................................................................. 218
7.4 Backup and Restore...........................................................................................................................218
7.4.1 System Backup........................................................................................................................ 218
7.4.2 System Restore........................................................................................................................ 220
8 Management................................................................................................................................................222
8.1 Managing Logs.................................................................................................................................. 222
8.1.1 Operation Log..........................................................................................................................222
8.1.2 Device Log................................................................................................................................222
8.1.3 System Log...............................................................................................................................222
8.1.4 Service Log...............................................................................................................................222
8.2 Downloading Videos......................................................................................................................... 223
8.3 Configuring Local Settings................................................................................................................224
8.3.1 Configuring General Settings.................................................................................................225
8.3.2 Configuring Video Settings.................................................................................................... 226
8.3.3 Configuring Video Wall Settings............................................................................................228
8.3.4 Configuring Alarm Settings....................................................................................................229
8.3.5 Configure File Storage Settings............................................................................................. 230
8.3.6 Viewing Shortcut Keys............................................................................................................ 230
8.3.7 Exporting and Importing Configurations............................................................................. 230
8.4 Playing Local Videos..........................................................................................................................231
8.5 Quick Commands...............................................................................................................................232
Appendix 1 Service Module Introduction...................................................................................................234
Appendix 2 Cybersecurity Recommendations........................................................................................... 236
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1 Overview
1.1 Introduction
DSS Express can be used with 64 cameras for free and supports up to 256 cameras with license. In
addition, it is easy to be integrated with access control, video intercoms and AI features such as
facial recognition, ANPR, and video metadata. It is suitable for retail stores, vehicle entrance
management, and office buildings.
1.2 Highlights
● Lower investment
The free version of DSS Express provides 64 video channels and requires more affordable
hardware. As your needs increase, you only need to pay for a new license and get extra
performance.
● Pay-as-you-go
DSS Express is flexibly scalable. You can purchase different licenses to increase the number of
devices you can connect to the platform. DSS Express supports up to 256 video channels, 64
doors, and 256 video intercoms.
● Easy upgrade
For more functions and capacity, simply upgrade to the professional version with just a license
and a few simple steps.
● Unified platform
All your needs can be addressed directly in DSS Express with the comprehensive applications it
can provide, including video surveillance, access control, video intercom, face recognition, and
ANPR.
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2 Installation and Deployment

DSS platform supports standalone deployment, and LAN to WAN mapping.
Standalone Deployment
For projects with a small number of devices, only one DSS server is required.
Figure 2-1 Standalone deployment
LAN to WAN Mapping
Perform port mapping when:

● The server of the platform and devices are on a local area network, and the DSS client in on the
internet. To make sure that the DSS client can access the platform server, you need to map the
platform IP to the Internet.
● The platform is on a local area network, and the devices are on the Internet. If you want to add
devices to the platform through automatic registration, you need to map the IP address and
ports of the platform to the Internet. For devices on the Internet, the platform can add them by
their IP addresses and ports.
The management tool does not differentiate service LAN ports and WAN ports. Make sure that the
WAN ports and LAN ports are the same.
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2.1 Standalone Deployment

2.1.1 Server Requirements
Table 2-1 DSS Express hardware requirements
Parameter Hardware Requirement Operating System

● CPU: Intel® Core(TM) I7-9700K
[email protected] GHZ
● RAM: 8 GB
● Network card: 1 × Ethernet port @
Recommended
1000 Mbps
requirements
● Hard drive type: 7200 RPM Enterprise
Class HDD 1 TB ● Microsoft® Windows 10
● DSS installation directory space: 500 20H2 Pro (32-bit)
GB ● Microsoft® Windows 10
20H2 Pro (64-bit)
● CPU: Intel® Core(TM) I5-9400
[email protected] GHZ
● Microsoft® Windows 11
21H2 Pro (64-bit)
● RAM: 8 GB
● Network card: 1 × Ethernet port @
Minimum
1000 Mbps
requirements
● Hard drive type: 7200 RPM Enterprise
Class HDD 1 TB
● DSS installation directory space: 200
GB
● Face recognition images, videos, and files cannot be stored on the system disk and DSS
installation disk. We recommend you store these files on a separate local disk.
● For best performance, we recommend adding additional hard drives to store pictures.
2.1.2 Installing Management Tool

Prerequisites
● You have downloaded the installation package from the official website or received it from our
sales or technical support.
● You have prepared a server that meets the hardware requirements described in "2.1.1 Server
Requirements".
Procedure
Step 1 Double-click the DSS installer .
The name of the installer includes version number and date, confirm before installation.
Step 2 Click the software license agreement, and then read the agreement.
Step 3 Select the check box to accept the agreement, and then click Next.
Step 4 Click Browse, and then select an installation path.
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If the Install button is gray, check whether the installation path and space required meet
the requirements. The total space required is displayed on the page.
We do not recommend installing the management tool on disk C, because features such
as face recognition require higher disk performance.
Step 5 Click Install.
The installation process takes about 4 to 8 minutes. Do not cut off the power or close the
program.
Step 6 Click Run after the installation completes.
Step 7 Configure the network parameters.
1. Configure the IP address of the network card.
Dual NIC will be available if the server has two network cards. This is useful when you
need to access devices on two different network segments.
2. (Optional) Enable WAN Mode , enter a WAN IP address or a domain name, and then
click Next.
If the platform is in a local network, use this function to connect it to the Internet so
that you can access it from outside the local network.
Figure 2-2 Configure the network parameters
3. Configure the TLS version, and then click Finish.

TLS1.2 is selected by default and cannot be changed. We do not recommend using
TLS1.0 and TLS1.1 because they have serious security vulnerabilities.
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If the available RAM of the server is less than 2 GB, you can only use basic functions
related to video. If it is less than 1.5 GB, you cannot use any function.
Related Operations
● To uninstall the platform, log in to the server, go to "..\DSS\DSS Server\Uninstall", double-click
uninst.exe, and then follow the on-screen instructions to uninstall the program.
● To update the system, directly install the new program. The system supports in-place update.
Follow the steps above to install the program.
2.1.3 Configuring Server IP Address

Change the server IP address as you planned. Make sure that the server IP can access the devices in
your system. For details, see the manual of the server.
After changing the IP address of the server, you need to update it in the management tool. See the
following section.
2.1.4 Management Tool

The management tool allows you to view status of services, start or stop services, change service
ports, and more.
On the server, double-click .

Figure 2-3 Management tool
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Table 2-2 Interface description
No. Function Description

1 Server information Displays the IP address and type of the platform.
Displays the ports that you need to map for various functions.
Information for port Select one or more functions, the ports you must map will be
2
mapping displayed on the right. Click to export them to your computer
so that you can check on them easily.
Download clients and ● Client: Displays how to download the PC client and App.
3
logs ● Logs: Download the operation logs of the management tool.
● Network: Configure the network card mode, IP address, and

the WAN mode. If the server has two network cards, you can
select Dual NIC mode, configure two IP addresses, and then
the platform will be able to connect to two networks and
access the devices on each one. If the platform is in a local
network and the devices are on the internet, or you need to
access the platform that is in a local network from the
Internet, you can enable WAN Mode and map the IP address
of the platform to a WAN IP address or a domain name.
● Security: Select a TLS protocol version when you access the
webpage of the platform through a browser. TLS1.2 is
Configurations and selected by default and cannot be disabled. There are security
4 view information of vulnerabilities to TLS1.0 and 1.1. We strongly recommend you
the platform disable it to avoid security risks. After configuration, follow the
on-screen instructions to configure the TLS protocol version in
the IE browser so that you can access the webpage of the
platform normally.
● Language: Select the language of the management tool.
Multiple languages are supported.
● Port Self-adaption: If a port is occupied, the platform will
change the it automatically. After turning on or off this
function, you must restart the server for it to be effective.
● User manual: View the user manual of the platform.
● About: View the software version information, software
license agreement, and more.
● Click Restart All to restart all services.
When starting the platform, if the available memory of the

5 Service management server does not reach 2 GB, only the basic video services can
be enabled. If the server has less than 1.5 GB of available
memory, no services are available.
● Click Stop All to stop all services.
● Click Refresh to refresh services.
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There are 5 status of services, including starting, unavailable,
stopping, running, and stopped.
● The unavailable status only depends on the status of the SMC
6 Status of services
service. If the SMC service is not properly running, the overall
status will be unavailable.
● Running means that all services are running normally.
Displays all services, and their status and port numbers. Click
7 Services to change the port number of a service, and then the services will
restart automatically after modification.
2.1.5 Installing and Logging into DSS Client

Install the DSS client before licensing it.
2.1.5.1 Installing DSS Client

You can visit the system through the DSS Client for remote monitoring.
2.1.5.1.1 DSS Client Requirements
Press the Windows key, and type dxdiag , and then click . On the System page, the
information of your computer is displayed.
To install DSS Client, prepare a computer in accordance with the following requirements.
Table 2-3 Hardware requirements
Parameters Description
®
● CPU: Intel Core i7-11700 @ 2.50 GHz
● Memory: 16 GB and above
Recommended system ® ®
● Graphics: NVIDIA GeForce RTX 3060
requirements
● Network Card: 1000 Mbps
● HDD: Make sure that at least 100 GB is reserved for the client.
● CPU: Intel® Core i5-9500 @ 3.00 GHz

● Memory: 16 GB
®
● Graphics: Intel UHD Graphics 630
Minimum system requirements
● Network Card: 1000 Mbps
● DSS client installation space: Make sure that at least 50 GB is
reserved for DSS client.
2.1.5.1.2 Downloading and Installing DSS Client
Procedure
Step 1 Go to https://IP address of the platform in the browser
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Step 2 Click PC , and then Download.
The platform also supports installation by MSI package. Visit https://

software.dahuasecurity.com/en/download/ and download the MSI package of the
platform version you need. Please be advised that you cannot overwrite the PC client
installed with an exe package, and vice versa. Also, the PC client installed with an MSI
package does not support automatic update. You must download the package of the
new version an install it manually.
If you save the program, go to Step 3.
If you run the program, go to Step 4.
Figure 2-4 Download DSS Client
Step 3 Double-click the DSS Client program.

Step 4 Select the checkbox of I have read and agree to the DSS agreement and then click
Next.
Step 5 Select a path for installation, and then click Install.
The installation progress is displayed. It takes about 5 minutes to complete.
2.1.5.2 Logging in to DSS Client
Procedure
Step 1 Double-click on the desktop.

Step 2 Select a language.
Step 3 Enter the IP address and port number of the platform.
On the drop-down list, platforms that are in the same network as your computer will be
shown.
If you want to log in to the platform using its domain name, you must link its IP address to
a domain name first. For details, see "2.2.2 Mapping IP or Domain Name".
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Figure 2-5 Automatically discovered platform
Step 4 Click anywhere else on the page to start initializing the platform.
For first-time login, you will be automatically directed to the initialization process.
If you are not logging in for the first time, enter the IP address, port number of the
platform, username, and password, and then click Login.
1. The default user is system. Enter and confirm the password, and then click Next.
The password must consist of 8 to 32 non-blank characters and contain at least two
types of characters: Uppercase, lowercase, number, and special character (excluding '
" ; : &).
2. Select your security questions and enter their answers, and then click OK.
The client will automatically log in to the platform by using the password you just set.
Please keep the security questions and answers properly. Otherwise, your password
cannot be recovered if you forget it.
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2.1.5.3 Homepage of DSS Client

Figure 2-6 Homepage
Table 2-4 Parameter description
No. Name Function

1 Tab Displays the names of all tabs that are opened.
● : Enable or disable alarm audio.

● : Displays number of alarms. Click the icon to go to Event
Center.
● Click to view system messages, such as the information of
a device was edited or deleted. The permissions of a user will
determine what messages can be seen. For example, if user A
does not have the permission of device A, then user A will not
get the message when device A is deleted.
2 System settings
● : User information: Click the icon, and then you can log in to
the web page by clicking system IP address, change password,
lock client and log out.
Click platform IP address to go to the Web page.
Click Change Password to change user password.
Click About to view version information.
Click Sign Out to exit client.
● Click to lock client.
● The number of devices in total, offline and online.

3 Overview ● The number of total, processed and pending events.
● The client network, CPU and RAM usage.
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No. Name Function

● Download videos.
● Check local pictures and videos.
● Settings for video, snapshot, video wall, alarm, security and
shortcut keys.
4 Management ● View and manage logs.
● View user manual.
● Customize quick HTTP commands. For details, see "8.5 Quick
Commands".
● : Application options including monitoring center, access

5 Applications management, intelligent analysis and vehicle entrance control.
● : Configuration options.
2.1.6 Licensing
You can upgrade your license for more features and increased capacity.
This section introduces license capacity, how to apply for a license, how to use the license to
activate the platform, and how to renew your license.
2.1.6.1 Applying for a License

A license is used to confirm the features and number of channels you purchased. To get a formal
license, contact our sales personnel. To apply for a trial license, visit our website and find DSS
Express, scroll to the bottom, click Apply, and then follow the instructions. You can only use a trial
license on a server once.
2.1.6.2 Activating License
The following images of the page might slightly differ from the actual pages.
2.1.6.2.1 Online Activation
Prerequisites
● You have received your license. If not, see "2.1.6.1 Applying for a License".
Express, and then follow the application instructions.
● The platform server can access the Internet.
Procedure
Step 1 On the Home page, click , and then in System Config, select License.
Step 2 Click Online Activate License.
Step 3 Enter your new Activation Code.
Step 4 Click Activate Now.
Step 5 On the License page, view your license details.
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2.1.6.2.2 Offline Activation
Prerequisites
You have received your license. If not, see "2.1.6.1 Applying for a License".
Express, and then follow the application instructions.
Procedure
Step 1 On the Home page, click , and then in System Config, select License.
Step 2 Click Offline Activate License.
Step 3 Enter your new Activation Code.
Step 4 Click Export to export the license request file.
Step 5 Generate license file.
1. Move the request file to a computer with Internet access.
2. On that computer, open the system email that contains your license, and then click the
attached web page address or Click to go to DSS License Management to go to the
license management page.
3. Click Activate License.
4. Click Upload , select the license request file, and then when you are prompted
uploaded successfully, click Activate.
The success page is displayed, where a download prompt is displayed asking you to
save the license activation file.
Figure 2-7 Upload license request file
5. On the success page, click Save to save the file, and then move the file back to the
computer where you exported the license request file.
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6. On the Offline Activate License page, click Import, and then follow the on-screen
instructions to import the license activation file.
Step 6 On the License page, view your license details.
2.2 Configuring LAN or WAN

2.2.1 Configuring Router
For the list of the ports that need to be mapped, see "Appendix 1 Service Module Introduction".
Make sure that the WAN ports is consistent with LAN ports.
2.2.2 Mapping IP or Domain Name

If the platform is deployed in a local network, you can map the IP address of the server to a fixed
WAN IP or a domain name, and then log in to the server using the WAN IP or domain name.
The page might vary between the main server and the sub server. This section uses the main server
page as an example.
Procedure
Step 1 Log in to DSS server, and then double-click .
Step 2 Click the on the upper-right corner, and then select Network.
Step 3 Enable WAN mode, enter a WAN IP address or a domain name, and then click OK.
If you want to use a domain name, you need to make corresponding configurations on
the domain name server.
Step 4 Click OK, and then the services will restart.
2.3 Installing Plugin

You can add more functions to the platform by installing plugins.
Prerequisites
● Download the installation package from the official website.
● Purchase a license that allows you to use the functions of the plugin.
Background Information
For environments other than standalone deployment, you must make sure that the plugin versions
installed on all servers are the same. Otherwise, the main server will not be able to balance the
workload to other servers. For example, if the main server installs plugin version A, and the sub
server the plugin version B, only the plugin on the main server will work properly, and all data can
only be processed on the main server. The main server cannot use the resources of the sub server.
Procedure
Step 1 Complete standalone deployment. For details, see "2.1 Standalone Deployment".
Step 2 Double-click the installation package of the plugin.
Step 3 Click the software license agreement, and then read the agreement.
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Step 4 Select the check box to accept the agreement, and then click Next.
Step 5 Click Install.
The plugin is installed to the same directory as the management tool by default. It cannot
be changed.
Related Operations
● To uninstall the plugin, log in to the server, go to "..\DSS\DSS Server\Uninstall", double-click
uninst_energy.exe, and then follow the on-screen instructions to uninstall the plugin. For the
main server, you can choose to keep related data. But for sub servers, related data will be kept
by default. You cannot choose to delete it.
● To update the plugin, directly install the new program.
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3 Basic Configurations
Configure basic settings of the system functions before using them, including system activation,
organization and device management, user creation, storage and recording planning, and event
rules configuration.
3.1 Managing Resources

Manage system resources such as devices, users, and storage space. You can add organizations and
devices, configure recording plans, bind resources, and more.
3.1.1 Adding Organization

Classify devices by logical organization for the ease of management. The default organization is
Root . If the parent organization is not specified, newly added devices are attached to Root.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the Basic Config
section, select Device.
Step 2 Click .
Step 3 Add an organization.
1. Select a parent organization.
2. Click .
Figure 3-1 Add an organization
3. Enter the name of the organization, and then click OK.
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Figure 3-2 Add an organization
You can also right-click the root organization, and then click Create Organization to
add an organization.
Related Operations
● Change organization name
Right-click the organization, and then click Rename.
● Delete an organization
Organization with devices cannot be deleted.
Select the organization, click , or right-click an organization and select Delete.
● Change the organization of devices
Select one or more devices, and then click Move To to move them to another organization.
3.1.2 Managing Device

Add devices before you can use them for video monitoring. This section introduces how to add,
initialize, and edit devices and how to change device IP address.
3.1.2.1 Searching for Online Devices

Search for devices on the same network with the platform before you can add them to the
platform.
Procedure
Step 2 Click .
Step 3 Click .
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The icon changes to when devices are searched.
● When using the platform for the first time, the platform automatically searches for
devices on the same network segment.
● If not the first time, the platform automatically searches for the devices in the network
segment you configured last time.
Figure 3-3 Search for devices
Step 4 Specify IP Segment , and then click Search.

Figure 3-4 IP segment search
The devices have been added to the platform will not be displayed in the search results.
3.1.2.2 Initializing Devices

You need to initialize the uninitialized devices before you can add them to the platform.
Procedure
Step 1 Search for devices. For details, see "3.1.2.1 Searching for Online Devices".
Step 2 Select an uninitialized device, and then click Initialize.
● You can select multiple devices to initialize them in batches. Make sure that the
selected devices have the same username, password and email information. The
information of these devices will be the same after initialization, such as password and
email address.
● Click next to Initialization Status to quickly sort out devices in certain status.
Step 3 Enter the password, and then click Password Security.
Step 4 Enter the email address, and then click Change IP.
The email is used to receive security code for resetting password.
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Step 5 Enter the IP address, and then click OK.

When setting IP addresses in batches, the IP addresses increase in an ascending order.
3.1.2.3 Changing Device IP Address

You can change IP addresses of the devices that have not been added to the platform.
Procedure
Step 2 Select a device, and then click Change IP.
For devices that have the same username and password, you can select and modify their
IP addresses in batches.
Figure 3-5 Change IP address
Step 3 Enter New IP , Subnet Mask and Gateway, and then click Save.
When setting IP addresses in batches, the IP addresses increase in sequence.
Step 4 Enter the username and password used to log in to the devices, and then click OK.
3.1.2.4 Adding Devices

You can add different types of devices, such as encoder, decoder, ANPR device, access control, and
video intercom. This section takes adding an encoder as an example. The configuration pages
shown here might be different from the ones you see for other types of devices.
When you add devices by using automatic registration, IP segment, or importing, some devices will
fail to be added if they exceed the number of devices or channels allowed to be added to the
platform. These devices will be displayed in Devices without License.
3.1.2.4.1 Adding Devices One by One
There are multiple ways you can add devices to the platform, including using domain names, serial
numbers, IP addresses, IP segments, and automatic registration.
Procedure
Step 2 Click
Step 3 Click Add.
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Step 4 Enter device login information, and then click Add.

In the Add Mode drop-down list,
● IP Address : Add a device. We recommend selecting this option when you know the IP
address of the device.
Only Encoder devices support IPv6. If you want to add devices to the platform
through IPv6 addresses, you must first configure an IPv6 address for the platform.
Contact technical support for help.
● IP segment : Add multiple devices in the same segment. We recommend selecting
this option when the login username and password of the multiple devices in the
same segment are the same.
● Domain Name : We recommend selecting this option when the IP address of the
device changes frequently and a domain name is configured for the device.
● Auto Registration : We recommend this method when the IP address of a device
might change. The ID of auto register has to be in accordance with the registered ID
configured on the device you want to add. The port number must be the same on the
platform and on the device. The auto register port is 9500 on the platform by default.
To change the auto register port number, open the configuration tool to change the
port number of DSS_ARS service.
After a device is added through auto registration, hover the mouse over its IP
address on the device list, and then you can see its local IP address and the IP
address it uses to connect to the platform.
Sleep function is supported for IPCs that use 4G mobile network to communicate
and are solar-powered only when they are added to the platform through
automatic registration.
● P2P : Add devices under a P2P account to the platform. The platform must be able to
access the P2P server. There is no need to apply for the dynamic domain name of the
device, perform port mapping or deploy a transit server when using it.
The parameters vary with the selected protocols.

Figure 3-6 Add an encoder
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Step 5 Enter the information.

Step 6 Click OK.
● To add more devices, click Continue to add.
● To go to the web manager of a device, click .
3.1.2.4.2 Adding Devices through Searching
Devices on the same network with the platform server can be added using the automatic search
function.
Procedure
Step 2 Select a device, and then click Add to Device List or .
If devices have the same username and password, you can select and add them in
batches.
Figure 3-7 Add in batches
Step 3 Select the server and organization, enter username and password, and then click OK.
3.1.2.4.3 Importing Devices
Enter the device information in the template, and then you can add devices in batches.
Prerequisites
You have downloaded the template, and then enter device information in the template.
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Figure 3-8 Download template
Procedure
Step 2 Click .
Step 3 Click Import.
Figure 3-9 Import devices
Step 4 Click Import File, and then select the completed template.
Step 5 Click OK.
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3.1.2.5 Editing Devices

Edit the information of devices.
3.1.2.5.1 Changing IP Address
For the devices that have been added to the platform, and their IP addresses have been changed,
you can edit their IP addresses directly on the platform so that they can connect to the platform
normally.
Procedure
Step 2 Click Device Config.
Step 3 Click of a device.
Step 4 Edit the IP address, and then click OK.
3.1.2.5.2 Modifying Device Information
Procedure
Step 2 Click .
Step 3 Click of a device, and then edit device information.
Click Get Info and the system will synchronize device information.
Figure 3-10 Basic information
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Step 4 Click Video Channel, and then configure the channel information, such as the channel
name and channel features.
● The features that you can set for channels vary with the types of devices.
● If the device is added through the ONVIF protocol, you can configure the stream type
of it video channels.
Step 5 Click the Alarm Input Channel tab, and then configure number, names, and alarm types
of the alarm input channels.
Skip the step when the device does not support alarm input.
● Alarm type includes external alarm, Infrared detect, zone disarm, PIR, gas sensor,
smoke sensor, glass sensor, emergency button, stolen alarm, perimeter and preventer
move.
● Alarm type supports custom. Select Customize Alarm Type in the Alarm Type drop-
down list. Click Add to add new alarm type. It supports up to 30 custom alarm types.
Step 6 Click the Alarm Output Channel tab and then edit the number and names of alarm
output channels.
Step 7 Click the Audio and Light Channel tab, and then edit the number and names of the
audio and light channels.
This tab will only appear if the device has audio and light channels.
Step 8 Click OK.
3.1.2.5.3 Configuring Channel Features in Batches
Configure the channel features in batches so that devices can work normally. The platform also
displays the number of each type of channels features allowed to be configured to help you plan
the types and number of devices you will use.
Procedure
Step 2 On the top of the page, select More > Capability Set Management.
Step 3 In the Capability Set Type drop-down list, select a type, and then the platform will only
display devices and channels that are configured with that type of capability set.
Step 4 Select the channels you want to configure.
Step 5 Click the area below the Features column, and then select one or more features.
Figure 3-11 Select capability sets
Step 6 Complete configuration.

● If configuration is complete, click Complete to save the settings and exit the page.
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● If you want to configure more channels, click Save to save your current settings, and
then continue your configuration. When it is complete, click Complete to save the
settings and exit the page.
3.1.2.5.4 Modifying Device Organization
You can move a device from an organization node to another one.

Procedure
Step 2 Click
Step 3 Select a device to be moved, click Move To , select the target organization, and then click
OK.
Figure 3-12 Move a device
3.1.2.5.5 Changing Device Password
You can change device usernames and passwords in batches.

Procedure
Step 2 Click .
Step 3 Select a device, and then click Change Password.
You can select multiple devices and change their passwords at the same time.
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Figure 3-13 Change device password
Step 4 Enter the old and new passwords, and then click OK.
3.1.2.6 Logging in to Device Webpage
After a device is added to the platform, you can click to go to the webpage of the device.
The platform supports accessing the webpage of a device through the HTTPS protocol. If you want
to use this function, you must complete the following steps. For details procedures on the device
webpage, see the user's manual of the device.
1. Log in to the webpage of the device, and then download the trusted CA root certificate.
2. Double-click the certificate, and then click Install Certificate.
3. Select Current User , and then click Next.
4. Store the certificate to Trusted Root Certification Authorities , and then click Next.
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5. Click Finish.
6. On the webpage of the device, create a device certificate, and then apply it.
For the IP address in the certificate, you must enter the IP address of the computer that visits the
webpage.
3.1.2.7 Exporting Devices

You can export the information of devices to your computer. This is useful when you need to switch
or configure a new platform, you can quickly add them all by importing them. You can export up to
100,000 devices at a time. Only administrators are allowed to export the login passwords of devices.
Procedure
Step 2 Click .
Step 3 (Optional) Select only the devices that you need.
Step 4 Click Export.
Step 5 Enter the login password, encryption password, select whether to export the passwords
of devices and the export range, and then click OK.
You can configure whether to verify the login password. For details, see "7.3.1 Configuring
Security Parameters".
● The encryption password is used to protect the export file. It consists of 6 uppercase or
lower case letters, numbers, or their combination. You need to enter it when using the
export file.
● You can select All to export all the devices, or Selected to export the devices you
selected.
Step 6 Select a path on your PC, and then click Save.
3.1.2.8 Modifying Device Time Zone

Configure device time zone correctly. Otherwise you might fail to search for recorded video.
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If a device is accessed through ONVIF and the ONVIF version is earlier than 18.12, the device DST
cannot be edited on the platform. You can only edit it manually on the device.
Procedure
Step 2 Click .
Step 3 Select a device, and then click Time Zone Settings.
Figure 3-14 Modify device time zone
Step 4 Select a time zone.

Step 5 Click OK.
3.1.3 Binding Resources

You can bind different types of channels, such as an ANPR channel or door channel, to a video
channel. You can view real-time videos of the bound channels in different functions, or linked them
for certain actions in an event, such as recording a video.
Procedure
Step 2 Click .
Step 3 Select a channel, and then click Modify.
Figure 3-15 Bind one or more channel
Step 4 Select one or more channels, and then click OK.
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Figure 3-16 Select the channels you want to bind
Step 5 Click OK.
3.1.4 Adding Recording Plan

Configure recording plans for video channels so that they can record videos accordingly.
You can configure 2 types of recording plans for a channel. One is general recording plan, and a
device will continuously record videos during the defined period. The other is motion detection
recording plan, and a device will only continuously record videos when motion is detected.
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3.1.4.1 Adding Recording Plan One by One

Add a center recording plan or device recording plan for a channel, so that it can make general or
motion detection videos within the defined period.
Procedure
Step 2 Click .
Step 3 Select a channel, and then configure a recording plan.
● Configure a center recording plan.
1. Click Add Recording Plan next to Center Recording Plan.
Figure 3-17 Add a center recording plan (1)
2. Configure the parameters, and then click OK.
Parameter Description
Enable Turn on or off the recording plan.
Position Videos will be stored on the server by default. It cannot be changed.
● General recording: The device will continuously record videos within
the defined periods.
Recording Type ● Motion detection recording: The device will continuously record videos
within the defined periods on motion detections.
Select Main Stream , Sub Stream 1 or Sub Stream 2.

Stream Type Videos recorded on the main stream will have the best quality, but they
require more storage.
Remarks Customizable description for the recording plan.

Select a default time template or click Create Time Template to add a
Recording Time
new time template. See "3.1.6 Adding Time Template".
3. Click OK.
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● Configure a device recording plan.
The platform can obtain and display the recording plan that has been configured on
EVS of the latest versions. You can check if recording plan are obtained and displayed
on the page to know if your EVS is of the latest version.
1. Click Add Recording Plan next to Device Recording Plan.
Figure 3-18 Add a device recording plan (1)
2. Configure the parameters, and then click OK.
Position Videos will be stored on the device by default. It cannot be changed.
The device will make recordings using the main stream by default. It cannot
Stream Type
be changed.
Recording Time
Related Operations
● Enable/disable a recording plan
means that the plan has been enabled. Click the icon and it becomes , and it means
that the plan has been disabled.
● Click : Copy the recording plan to other channels.
● Edit a recording plan
Click of corresponding plan to edit the plan.
● Click to delete recording plans one by one.
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3.1.4.2 Adding Center Recording Plans in Batches

Add a center recording plan of general or motion detection videos for multiple channels at the
same time.
3.1.4.2.1 General Recording Plan
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the App Config
section, select Storage Plan > Recording Plan.
Figure 3-19 Center recording plan
Step 2 Select General Recording Plan > Add General Recording Plan.
Step 3 Configure the parameters, and then click OK.

require more storage.

Recording Time
Recording Channel Select the channels you want to add the recording plan for.
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3.1.4.2.2 Motion Detection Recording Plan
Procedure
section, select Storage Plan > Recording Plan.
Figure 3-20 Center recording plan
Step 2 Select Motion Detection Recording Plan > Add Motion Detection Recording Plan.
● General recording: The device will continuously record videos within
the defined periods.
Recording Type ● Motion detection recording: The device will continuously record videos
within the defined periods on motion detections.

requires more storage.

Recording Time
Recording Channel Select the channels you want to add the recording plan for.
Related Operations
● Enable/disable a recording plan
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● : Select multiple channels, and then delete them at the same time.
● and : Select multiple channels, and then enable or disable them at the same time.
3.1.5 Adding Video Retrieval Plan

Configure a video retrieval plan to upload the videos that devices record when they are
disconnected from the platform. During the defined period, videos will be automatically uploaded
to the platform. The platform supports uploading videos within the past 7 days. You can add a
retrieval plan for each channel one by one, or add one for multiple channels in batches.
3.1.5.1 Adding Retrieval Plan One by One
Procedure
Step 2 Click .
Figure 3-21 Add a retrieval plan for a channel
Step 3 Select a device and then click Add Retrieval Plan.
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Figure 3-22 Add a retrieval plan
Step 4 Configure the parameters.
Enable Turn on or off the retrieval plan.
Select a period, and then the videos within the defined period will
be uploaded. The platform supports uploading videos from devices
Backup Storage for Retrieval
within the past 7 days at most. Videos from the current day will not
be included.
Select the stream type of the videos that you want up upload.
Stream Type If the videos are recorded on sub stream 1 and Main Stream is
configured in this retrieval plan, uploading will fail.
Schedule Configure when to upload videos every day. Click to configure

specific periods. You can configure up to 6 periods.
Step 5 Click OK.
Related Operations
● Enable/disable retrieval plan
● Edit retrieval plan
● Click to delete recording plans one by one.
3.1.5.2 Adding Retrieval Plans in Batches
Procedure
section, select Storage Plan > Recording Retrieval > Video Retrieval.
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Figure 3-23 Video retrieval
Step 2 Click Add Video Retrieval Plan.

Figure 3-24 Configure a video retrieval plan
Step 3 Configure the parameters, and then select channels in the Retrieval Channel section.
Enable Turn on or off the retrieval plan.
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Select a period, and then the videos within the defined period will
be uploaded. The platform supports uploading videos from devices
Backup Storage for Retrieval
within the past 7 days at most. Videos from the current day will not
be included.
Select the stream type of the videos that you want up upload.
Stream Type If the videos are recorded on sub stream 1 and Main Stream is
configured in this retrieval plan, uploading will fail.
Schedule Configure when to upload videos every day. Click to configure

specific periods. You can configure up to 6 periods.
Step 4 Click OK.
3.1.6 Adding Time Template

Procedure
Step 2 Click .
Step 3 Select a channel, and then add a recording plan.
Step 4 In the Recording Time drop-down list, select Create Time Template.
Creating time template in other pages is the same. This chapter takes creating time
template in Record Plan page as an example.
Figure 3-25 Create time template
Step 5 Configure name and periods. You can set up to 6 periods in one day.
Select the Copy From check box, and then you can select a template to copy from.
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● On the time bar, click and drag to draw the periods. You can also click , and then
draw the periods for multiple days.
● You can also click to configure periods.
Step 6 Click OK.
3.1.7 Configuring Video Retention Period

For videos stored on the platform, you can configure video retention period. When the storage
space runs out, new recorded videos will cover the oldest videos automatically.
Procedure
section, select Device > Device Config.
Step 2 Select a camera, and then click Modify.
Figure 3-26 Go to recording storage configuration page
Step 3 Enable one or more video types, set the retention period for each one, and then click OK.
For the free version of Express, the retention period cannot be more than 7 days. If you
need more than 7 days, you need to purchase an official version.
Step 4 (Optional) Configure retention period for multiple channels.
1. Click OK and Copy.
2. Select to apply the current configuration to all other, or selected channels.
Only administrators can select All Channels.

3. Click OK.
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3.1.8 Configuring Events

You need to set up the event configuration on a device or its channels to receive alarms on the
platform.
Procedure
Step 2 Select a channel or a device, and then click Event Config.
Events that can be configured are different for different types of devices. If you select
Device , you can only configure general events. If you select Channels, various events
supported by different types of channels will be displayed.
Figure 3-27 Go to the event configuration (device)
Figure 3-28 Go to the event configuration (channel)
Step 3 Configure events. For details, see "4.1 Configuring Events".
3.1.9 Synchronizing People Counting Rules

If you create, edit or delete people counting rules on a device, you have to manually synchronize
them to the platform.
Procedure
Step 2 Click .
Step 3 Select a channel, and then click Sync People Counting Rules.
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Figure 3-29 Synchronize people counting rules from the device
Step 4 Click Sync Rules , and then the system prompts Synchronization Complete.
Figure 3-30 Synchronize people counting rules from the device
3.2 Adding Role and User

Users of different roles have different menus and permissions of device access and operation. When
creating a user, assign a role to it to give the corresponding permissions.
3.2.1 Adding User Role

A role is a set of permission. Classify users of the platform into different roles so that they can have
different permissions for operating the devices, functions and other system resources.
● Super administrator: A default rule that has the highest priority and all the permissions. This role
cannot be modified. A super administrator can create administrator roles and common roles.
The system supports 3 super administrators at most.
● Administrator: A default rule that cannot be modified and has no permission of authorization,
backup and restoring. An administrator can only create common roles.
● Common role: A common role that has no permission of authorization, backup and restoring,
user management, and device management.
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Procedure
section, select User.
Step 2 Click .
Step 3 Click Add, set role information, and then select device and control permissions and assign
the rule to users.
Figure 3-31 Add a role
● If a device is not selected under Device Permissions or a menu not selected under
Menu Permissions, all users assigned with this role will not be able to see the device
or menu.
● Click of a selected organization. All permissions of subsequently added devices
under this organization will also be assigned to users of this role.
Step 4 Click OK.
3.2.2 Adding User

Create a user account for logging in to the platform.
Procedure
Step 2 Click Add, and then configure the user information.
Username Used to log in to the client.
Multi-client Login Allow the user to log in to multiple clients at the same time.
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Password
Used to log in to the client.
Confirm Password
Enable Forced
Password Change at The user is required to change the password at first-time login.
First Login
Enable Password
Force the user to change the password regularly.
Change Interval
Enable Password Expiry
The password must be changed after it expires on the defined date.
Time
The PTZ control priority of the user. The larger the value, the higher the
priority. For example, User A has a priority of 2 and User B has a priority
PTZ Control
of 3. When they operate on the same PTZ camera, which is locked, at the
Permissions
same time, the PTZ camera will only respond to the operations from
User B.
Email Address Used to reset password and receive alarm emails.
Limit the user to log in from specific computers. One user can be bound
Bind MAC Address
to 5 MAC addresses at most.
Select one or more roles to assign the user permissions, such as which
Role
devices are allowed to be operated.
Step 3 Click OK.
Related Operations
● Click to lock user. The locked user cannot log in to the DSS Client and App.
● Click to modify information of a user except the username.
● Click to delete a user.
3.2.3 Password Maintenance

The platform supports modifying user password, and resetting system user password when it is
forgotten. Only the system user can reset password. Other users, when their passwords are
forgotten, can ask the system user to modify the passwords.
3.2.3.1 Changing Password for the Current User

We recommend changing your password regularly for account safety.
Procedure
Step 1 Log in to the DSS Client, click at the upper-right corner, and then select Change
Password.
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Figure 3-32 Change password
Step 2 Enter the old password, new password, and then confirm the new password. Click OK.
3.2.3.2 Changing Password for Other Users

The system user can change the password for other users without the need to verify the old
password.
Procedure
Step 2 Click .
Step 3 Select a user, and then click .
Step 4 Enable Change Password , enter the new password and confirm password, and then click
OK.
Figure 3-33 Change user info
3.2.3.3 Resetting User Password

You can reset the password of a user by security questions or email address, but only the system
account supports resetting the password by security questions.
Procedure
Step 1 On the login page, click Forgot password?.
Step 2 Enter the account that you want to reset the password for, and then click Next Step.
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Step 3 Select how you want to reset the password.

● By security questions. This is only applicable to the system account.
1. Click Reset Password through Security Questions.
2. Answer the questions, and then click Next Step.
● By email address. This is applicable to all accounts, but an email address must be
configured first. For details, see "3.2.2 Adding User".
1. Click Reset Password through Email Verification.
2. Click Send Verification Code.
3. Enter the verification code that you received from the email address, and then click
Next Step.
Step 4 Set a new password and confirm it, and then click Next Step.
The password has been reset.
3.3 Configuring Storage

Manage the storage of the platform, including setting storage types to store different types of files,
and setting the storage location and retention period of the images and recorded videos from
devices.
3.3.1 Configuring Server Disk

Configure local disk to store different types of files, including videos, images, and normal files. In
addition to the local disks, you can also connect an external disk to the platform server, but you
have to format the external disk before using it.
● To set up local storage, you need a physical disk with only one volume or any volume of one
physical disk. Back up the data of the disk or volume before setting its disk type, which will
format and erase all data from it.
● One physical disk with only one volume or any volume of one physical disk can only store one
type of files. If you need to store more than one type of files, you need more than one physical
disks or volumes, but it cannot be the one where you installed the operating system of the
server or the management tool.
Procedure
section, select Storage.
Step 2 Select .
Step 3 Format a disk to set a storage type
1. Select user volume, and then click .
2. Select storage type, and then click OK.
● Video : Stores videos.
● Images and Files : Stores all types of images and temporary files.
If you do not set up one or more disk types, you will not be able to properly use
corresponding functions. For example, if you do not set up an Image and File disk,
you will not see images in all alarms.
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Figure 3-34 Format a disk
Step 4 Manage local disks.

● To configure disk type: Click .
● To format a disk: Select a disk or user volume, click
3.3.2 Configuring Device Storage

When there are a large number of devices on the platform, it will put too much pressure on the
local disks because they might produce a lot of face, video metadata, and event images, and videos
that need to be stored. The platform supports setting the storage location and retention period of
the images and videos for storage devices, such as an IVSS, to reduce the pressure on the server.
Procedure
section, select Storage > Device Storage Config.
Only organizations with storage devices are displayed, such as NVR and IVSS.
Step 2 Select an organization, click of a device on the right.

● Save to Central Storage : All images produced by the channels
connected to this device will be stored on the local disks of the
Event Image Storage platform.
Location ● Link to Images on Device : All images produced by the channels
connected to this device will be stored on the device itself. The
platform will obtain images from the device.
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● Save to Central Storage : All alarm videos produced by the
channels connected to this device will be stored on the local disks
of the platform.
● Link to Videos on Device : All alarm videos produced by the
channels connected to this device will be stored on the device
itself. The platform will obtain videos from the device.
Event Video Storage
Location
To make sure that alarms videos are complete, we recommend
you set a 24-hour recording plan for the device. Otherwise, the
platform might not be able to obtain videos. For example, a
recording plan of 00:00–14:00 has been configured on the device
so that the channels connected to it will record videos during that
period. If an alarm is triggered on 14:01, the platform will not be
able to obtain videos for this alarm.
This function is applicable to the images and videos stored on the

device.
After enabled, the platform will obtain the value from the device, and
Retention Time of Images you can change it to 1–255. The images and videos that have been
and Videos on Device stored longer than this value will be automatically deleted.
Deleted files cannot be recovered. Please be advised.
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4 Businesses Configuration
This chapter introduces the basic businesses, such as storage plan, video monitoring, access
control, video intercom, target detection, face recognition, parking lot, and intelligent analysis.
4.1 Configuring Events

To receive alarms triggered by devices, you need to configure them on the platform.
4.1.1 Configuring Event Linkage

Configure the event source, and the linked actions. When the event is triggered, the platform will
perform the actions you defined, such as taking a snapshot recording a video.
Procedure
section, select Event > Event Config.
Step 2 Click Add.
Figure 4-1 Configure the event source
Step 3 Configure the event source.
Table 4-1 Parameter description of event source types
Select the type according to the type of the device or channel.
● Before configuring the event, check whether the channel

Device, video channel, alarm features match the event type; otherwise the event type cannot
input channel, access control be selected as the alarm source. To configure channel features,
channel, and parking lot see "3.1.2.5.2 Modifying Device Information".
● If Alarm Input Channel is selected, check whether the
Triggered Event that you select matches the channel feature
of the alarm input channel you select. Otherwise, the event will
not be triggered.
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This is a type of event that is manually triggered. Click Add Soft
Trigger Event Type to customize its name and icon. When
Soft Trigger viewing the live video image of the configured channel in the
Monitoring Center, you can click the icon to trigger an alarm
manually.
When a combined event is triggered, the platform performs the
Combined Event defined linked actions. For how to configure combined events, see
"4.1.2 Configuring Combined Event".
● DHOP event: Access events developed through Dahua
Hardware Open Platform (DHOP).
● Extended standard event: This is used for events that devices
support, but the platform currently does not. Click Add
Extended Standard Event, and then configure the parameters.
Alarm Source : Access events from encoder devices, video
channels, and alarm input channels.
Custom Alarm Event Image : When configuring an event for a video
channel, you can choose whether to subscribe to images
from the event. When subscribing to pictures, the platform
will receive alarm images generated by the alarm source.
However, if the alarm source does not generate alarm
images, subscribing to the event images will cause the
platform to not receive the alarm.
Name and Alarm Code: Enter the name and code of the
event.
Step 4 Configure the priority, when the event can be triggered, and other information.
The priority level is used to quickly know the urgency of the event
Priority
when it is triggered.
Select a time template for when the event can be triggered. If you
Time Template
want to create a new template, see "3.1.6 Adding Time Template".
Select a holiday template for when the event will not be triggered. To
create a new template, follow the steps below.
1. In the drop-down box, click Create Custom Holiday Template.
2. Enter a name for the holiday.
Holiday Template 3. Click Add, and then add a period and adjust the time.
You can add up to 50 periods.
4. (Optional) If there are other holiday templates, you can select
Copy From, and then select a template to copy its periods.
5. Click OK.
Enter some content that is used for filtering among a large amount of
Tag
events.
Step 5 Configure alarm linkage actions.
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● To link video, enable Linked Action > Link Video, and then configure the
parameters.
Event source: The camera of the alarm itself is linked when the alarm
occurs.
Bound camera: If the channel is bound to one or more video
channels, you can view the real-time videos of the bound channel
Camera
when an alarm is triggered. To bind a channel, see "3.1.3 Binding
Resources".
Select camera: Select a camera so that you can view the camera
video when the associated alarm is triggered.
Enable this parameter, and then the platform will open the real-time
video of the channel where an alarm is triggered, and play it in the
defined stream type.
When an alarm is
triggered, display
camera live view on After the event is configured, select Local Settings > Alarm, enable
client Open Alarm Linkage Video and set how the video will be opened, As
Pop-up or Open in Live View. For details, see "8.3.4 Configuring Alarm
Settings".
The platform will record videos when an alarm is triggered. It will be

Event Recording
saved to the video disk of the platform.
Define the stream type of the recorded video. If you select main stream,
Stream Type the recorded video will be in higher quality than sub stream, but it
requires more storage.
Recording Time The duration of the recorded video.
When there is recorded video that is stored on the device or platform
before the alarm is triggered, the platform will take the defined duration
of that video, and then add it to the alarm video. For example, when the
prerecording time is set to 10 s, then the platform will add 10 s of video
before the alarm is triggered to the alarm video.
For how to configure the pre-recording mode for devices in batches, see
"4.1.3.3 Configuring Alarm Video Pre-recording".
Prerecording Time
If the alarm video is stored on the device, we recommend you

configure a 24-hour recording plan to make sure that there is
prerecorded content to add to the alarm video.
If the alarm video is stored on the platform, the platform will record
videos and use certain input bandwidth continuously.
This parameter is not applicable to alarms in parking lots.
● To trigger a snapshot, enable Trigger Snapshot. The platform takes 2 snapshots, and
save them to the Image and File disk.
Select a video channel, and then it will take a snapshot when an alarm is triggered.
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● To link a PTZ action, click Link PTZ, and then select the PTZ channels and presets to be
linked.
● Click Alarm Output, select an alarm output channel, and then set the duration. The
channel will send out alarm signal when an alarm is triggered.
● To link audio and light, click Link Audio and Light, select the audio and light
channels, and then select the action duration.
● Click Link Access Control Device, select door channels, and then select a linked
action. When an alarm is triggered, the door channels you selected will be locked,
unlocked, normally open or normally closed.
● Display the live video of specified channels on a video wall when alarms are triggered.
Click Link Video Wall, and then select the channels and video wall.
You must add a video wall and configure its alarm on video wall mode first. For details,
see "5.1.5.1 Configuring Video Wall" and "4.1.3.2 Configuring Alarm on Video Wall".
If you select Camera to Select Camera, you can configure which channels to be
displayed on the specified video wall. When the video wall you select is configure with
the override mode, you can also select Customize Alarm Window, and then you can
select which channels to be displayed on the specified windows of the video wall.
Figure 4-2 Display video of specified windows
● To execute an HTTP URL; command, click Link HTTP URL Command . Click Add, and
then configure its request method, HTTP URL, and remarks. You can click to test if
the command is valid.
● To link emails, enable Email, and click to add the email address, and then an email
will be sent to the selected email address when an alarm is triggered. You can also
manually enter an email address, but you must press Enter to make it valid.
To configure the email template, select Add Email Template from the Email
Template drop-down list.
● Apply an alarm protocol to help users process alarms when they are triggered. Click
Alarm Protocol , and then select a protocol from the Protocol Template drop-down
list.
Or you can click Add protocol template to create a new protocol.
Step 6 Select one or more users who will receive the notification when an alarm is triggered.
The users will only receive notifications when they are logged in. If you need to add more
users, see "3.2 Adding Role and User".
If the page becomes too long because you need to configure many parameters, you can
use the pane on the right to quickly go to different positions.
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Step 7 Click OK.
4.1.2 Configuring Combined Event

Configure the relation between the time of trigger of 2 events, and then you can configure what
actions to performed when the event is triggered.
Procedure
section, select Event > Combined Event Rule Config.
Step 2 Click to add a rule for combined events.
Step 3 Enter a name for the rule, and then configure the details.
For example, select event B occurs and configure the X and Y to be 10 and 50 seconds
respectively. If event B occurs during the 10 seconds to 50 seconds after event A occurs, a
combined event is triggered, and then the platform will perform defined linked actions.
Step 4 Click OK.
The previous page displays.
Step 5 Click Add, and then configure the parameters of the combined event.
Name Enter a name for the combined event.
Rule Select a rule.
Source of Combined Event Select the event and event source for event A and B.
Step 6 Click OK.
Related Operations
Configure the linked actions for the combined event. For details, see the previous section.
4.1.3 Configuring Alarm Parameter

4.1.3.1 Filtering Repetitive Alarm
If certain alarms are frequently triggered, you can configure an interval during which they can only
be triggered once. For example, a tripwire alarm can only be triggered once in 10 seconds.
Procedure
section, select Event > Alarm Config > Alarm Storm Config.
Step 2 Click Add.
Step 3 Select an event, and then configure the interval.
Step 4 Click OK.
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4.1.3.2 Configuring Alarm on Video Wall

When an alarm is triggered, the live video of a channel can be linked to a window on a video wall.
The platform supports override and loop modes.
Prerequisites
You must add a video wall first. For details, see "5.1.5.1 Configuring Video Wall".
Procedure
section, select Event > Alarm Config > Alarm on Video Wall.
Step 2 Click .
Step 3 Select a mode, and configure related parameters.
● Override mode: When an alarm occurs, a live video is opened on
the specified window of a video wall. For example, if the live video
of channel 1 is opened on window 1, another alarm is triggered.
The platform will display the live video of channel 2 on window 1.
Alarm on Video Wall Mode ● Loop mode: Linked live videos will be displayed on windows of a
video wall according to the order of windows. If there are no
available window, the first window will be used. The number at
the end of the name of a window indicates its order. For example,
window(2) indicates it is the second window.
In either mode, if no other alarms are triggered, the current video will
be closed after the stay duration. If a new alarm is triggered:
● In override mode, the stay duration of the new video start from
the time when the alarm is triggered. It will be displayed on the
window after the stay duration of the current one ends. For
Stay Duration example, the stay duration is set to 30 s. An alarm is triggered
when video 1 is being played for 15s. At 30 s, video 1 will be
closed, and video 2 will be played. After 15 s, video 2 will be
closed.
● In loop mode, a new video will be displayed immediately even if
the stay duration of the current video does not end.
The latest alarm video will

This parameter is only available for override mode. After enabled, the
immediately override the
stay duration will not work, and new videos will be displayed
one that is currently
immediately.
playing on the video wall.
Step 4 Configure the size, location, and other parameters of a window.
There is only 1 window by default. Click it, and then you can set the
Set the number of windows
number of windows to 4, 9, 16, 32, or 64.
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● Click a window, and then drag its frame near the lower-right
corner to resize it.
Resize a window
● Right-click a window and then select Properties. Configure the

left margin, top margin, width, and height to resize the window.
Drag the windows to adjust their locations. This operation will not
change the order of the windows. The order is used to determine
Adjust the locations of which window will be used to display videos first in loop mode.
windows The number at the end of the name of a window indicates its order.
For example, a window named Window(2) means that it is the
second window.
● Right-click a window, and then select Rename to rename a

Change the names of window.
windows ● Right-click a window, select Properties , and then rename it in
Window Name.
Step 5 Click OK.
4.1.3.3 Configuring Alarm Video Pre-recording

You can configure the pre-recording mode for a device. When an alarm is configured to link pre-
recording from a device, the device will apply the mode you have specified.
Pre-recording modes include Platform Cache and Get from Device.
● Platform cache: Alarm videos will be stored on the platform, the platform will record videos and
occupy certain input bandwidth continuously.
● Get from device: Alarm videos will be stored on the device. We recommend you configure a 24-
hour recording plan to make sure that there is prerecorded content for the time of alarms.
Procedure
section, select Event > Alarm Config > Alarm Storm Config.
Step 2 Click an organization, and then all devices and channels in that organization will be
displayed on the right.
Step 3 Configure the pre-recording mode.
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● Click of a channel, select a mode, and then click OK.

● Select multiple channels, click Edit , select a mode, and then click OK.
4.2 Configuring Map

4.2.1 Preparations
● Devices are deployed. For details, see device user's manuals.
● Basic configurations of the platform have been finished. For details, see "3 Basic Configurations".
● A map picture is prepared.
● To show device alarms on the map, make sure that Map flashes when alarm occurs is enabled
in Home > Management > Local Settings > Alarm.
4.2.2 Adding Map

A raster map is suitable for places where you want to view their detailed information, such as a
parking lot. You can add multiple ones.
Procedure
section, select Map.
Step 2 Select Main Map , and then click Add Map.
Step 3 Enter the map name, select the picture and then click OK.
Figure 4-3 Add main map
Step 4 Add a sub map.

1. Click the added raster map, and then click Add Sub Map.
2. Enter the map name, upload the picture, and then click Next Step.
3. Drag the picture to the desired position and click OK.
Related Operations
● Hide Device Name
Only display the icons of devices.
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● Delete resources
To delete a device from the map, click it and then click Delete Device.
● Show device
Select which type of resources you want to display on the map.
● Move
To move a device, click Move and then drag the device on the map.
● Select
To select one or more devices, click Select, and then click the devices on the map one by one.
● Pane
To select devices in batches, you can click Pane, and then draw a frame on the devices to select
the device.
● Clear
To clear all markings on the map, click Clear.
● Add Sub-map
To add a sub map on the current map, click Add Sub Map , click on the map to locate it, enter a
name, upload a map picture and then click OK.
● Map scale
Select Map Scale > Configure the map scale, draw a line one the map, and then enter its
actual distance.
● Length
Select Box > Length, connect two points with a line on the map (double-click to finish
drawing), and then the distance between the points is shown.
● Area
Select Box > Area, select a region on the map (double-click to finish drawing), and then the
area is measured.
● Add Mark
Select Box > Add Mark, and then mark information on the map.
● Reset
Select Box > Reset to restore the map to its initial position and zoom level.
4.2.3 Marking Devices

Link a device to the map by dragging it to the corresponding location on the map according to its
geographical location.
Procedure
section, select Map.
Step 2 Click the map.
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Figure 4-4 Map
Step 3 Drag the device channel from the left device tree to the corresponding location of the
map.
4.3 Personnel and Vehicle Management

Configure personnel and vehicle information for the applications of access control, vehicle control,
and video intercom.
● Personnel information contains card number, password, face picture, and more. People bound
with vehicle information will be displayed in the vehicle list.
● Vehicle information helps to confirm the entry of the vehicle into a certain area. Vehicle bound
with personnel information will be displayed in the personnel list.
4.3.1 Adding Person and Vehicle Groups

Add person and vehicle groups to easily manage people and vehicles. People and vehicles use the
same groups. Only administrators can add, edit, and delete person and vehicle groups.
Procedure
section, select Personal and Vehicle Info.
Step 2 Click Person List or Vehicle List.
Step 3 Click , and then configure the parameters.
This is for permission control. For example, if a user cannot access
Parent Group
Group A, then the user cannot access all the groups under Group A.
Group Name Enter a name for the group.
Only the roles and their users can view this group.
Roles Allowed Access
Click to see the users assigned with the roles.
Step 4 Complete configuration.
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● Click Add to add the group and exit the page.

● Click Save and Add Person to add people to the group. For details, see "4.3.2
Configuring Personnel Information".
4.3.2 Configuring Personnel Information

Add people to the platform and grant them access to different access control devices, entrance and
exits permissions, and more.
To collect fingerprints or card number, connect a fingerprint collector or card reader to the
computer where the PC client is installed.
4.3.2.1 Extending Person Information

You can customize more information you want to configure for persons. If existing information is
not enough, you can add more information for a person. This function is available to administrators.
Others users can only configure information for attributes that have been added. You can add up to
10 attributes.
Procedure
Step 2 Select Person List > Enable More Info.
Step 3 Click Add , enter a name for the attribute, and then click OK.
This attribute will be displayed in the Additional Info section of a person's information.
Figure 4-5 More information
If you change the name of the attribute or click to disable it, the information you have
configured will still be on the platform. But if you click to delete the attribute, the
information you have configured will also be deleted and cannot be recovered.
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4.3.2.2 Adding a Person
Procedure
Step 2 Select Person List > Persons > Add.
Step 3 Click Basic Info, and then configure the basic information of the person.
1. Hover over the profile, select Add Image > Select from Local Folder, and then follow
the on-screen instructions to upload an image from your computer. Or if your
computer is connected to a camera, you can select Add Image > Snapshot to take an
image.
Figure 4-6 Basic information
● Click on the Snapshot page, and then you can select a camera, pixel format,
resolution, and image quality. These parameters are only effective on the current
PC client.
● You can upload or take 2 images for better recognition results. Only certain devices
support this function. The 2 icons under the images indicate the first and second
image. If the icon is in blue, it means the corresponding image is selected.
You can import images for multiple people at the same time. For details, see "4.3.2.5
Importing Images of Persons".
2. Enter the information of the person as necessary.
● The ID is required and must be unique. It can be up to 30 characters, and letter-
number combination is also supported.
● The name of the person can be up to 127 characters.
Step 4 Click Additional Info, and then enter the information as necessary.
The nickname will be used in the contact information for VTOs.

Step 5 If the person is a resident, click Homeowner Info, and then select a room number.
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The number of the room this person lives in. It is displayed in the
access records and video intercom operation records. Access
Room No.
permission of the corresponding VTO is also included when
authorizing access control permission to this person.
When several people live in the same room, you can set one of them
Homeowner as the homeowner.
Only the homeowner can register an account on DSS Agile VDP.
This function is only available for homeowner. After you select the
option, you must enter an email address in Basic Info. It will be used
as the username for the person to log in to DSS Agile VDP.
After the person is added, the platform will send the username and
VDP APP User password to the email address.
If the person does not receive the email, you can click Send
Invitation by Mail Again to send a new email.
Step 6 If the person has one or more vehicles, click Vehicle Info to add their information to the
platform, so that you can grant access permissions to this person's vehicles later.
● If the vehicles have been added to the platform, click Select from Vehicle List, and
then select the vehicles for this person.
● If the vehicles have not been added to the platform, click , enter the plate number,
and then select a color and brand.
Step 7 Click the Access Rule tab, and then configure the access permissions for this person.
● Configure the identification information for unlocking doors.
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1. Click Settings , select a device to issue cards, and then click OK.
2. Click , swipe a card on the device you select, the card number
will be recognized and displayed. Or manually enter the card
number.
One person can have up to 5 cards. There are two ways to issue
cards: by entering card No. or by a card reader. A card number is
8-16 numbers. Only second-generation access control devices
support 16-digit card numbers. When a card number is less than 8
numbers, the system will automatically add zeros prior to the
number to make it 8 digits. For example, if the provided number is
8004, it will become 00008004. If there are 9-16 numbers, the
system will not add zero to it.
Card
3. Click .
4. (Optional) Click to add more cards. You can add up to 5 cards for
each person.
After adding a card, you can:
: Set a card as duress card. When opening door with a duress

card, there will be a duress alarm. Click this icon, it turns into ,
and is displayed at upper right, which indicates that the card is
set as a duress card. To cancel the duress setting, click .
: Update the card number.
: Remove the card, and then it has no access permissions.
1. Click Settings , select a fingerprint scanner, and then click OK.

2. Click Add and follow the on-screen instructions to collect your
fingerprint on the scanner.
3. Click Add Fingerprint.
4. (Optional) Click Add to add more fingerprint. You can add up to 3
fingerprints for each person.
After adding a fingerprint, you can:
Fingerprints : Set the fingerprint as the duress fingerprint. When opening

door with the duress fingerprint, there will be a duress alarm. Click
this icon, it turns into , which indicates that the fingerprint has
been set as the duress fingerprint. Click it again to reset the duress
fingerprint as a normal one.
: Change the name of the fingerprint.

: Delete the fingerprint, and then it has no access permissions.
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The password must be used with a card, person ID, or fingerprint to

unlock the door. For details, see the user manual of the access control
device you are using.
Click , enter a password, and then click .

Password
After adding a password, you can:
: Change the password.

: Delete the password, and then it has no access permissions.
● Configure the access rule.
1. Select an access type.
●General: When the person uses an access point, the door will stay unlocked for 2 s,
and a general event is reported.
● VIP: When the person uses an access point, the door will stay unlocked for 2 s, and a
VIP event is reported.

● Visitor: When the person uses an access point, the door will stay unlocked for 2 s,
and a visitor event is reported.

● Patrol: When the person uses an access point, the door will stay unlocked for 2 s,
and a patrol event is reported.

● Blocklist: When the person uses an access point, the door will stay unlocked for 2 s,
and a blocklist event is reported.

● Extend time: When the person uses an access point, the door will stay unlocked for
5 s, and an extend time event is reported.

2. Configure the access rule validity period. The access rules are only effective within this
period.
3. Select Add > Add, and then configure the access rules.
If you already added access rules, this page will display available access rules for you to
select.
Figure 4-7 Available access rules
Rule Name Enter a name for the rule.
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Access Point Type Only Door is available
Select a time template to define when the rule will be effective. For how
Time Template
to create a new template, see "3.1.6 Adding Time Template".
Select a holiday plan when the rule will not be effective. Follow the steps
below to create a holiday plan:
a. Select Add Holiday Plan in the drop-down list.
b. Enter a name for the holiday plan.
c. Click Add to add a holiday.
You can add up to 16 holidays.
d. Configure the effective periods for each day in the holiday.
You can drag on the timeline below, or click to configure the time
more accurately. You can add up to 4 periods.
Holiday Plan e. Click OK.
Click to enable this function and select one or more zones. This
person will have access permissions to all the access points in these
Select by Zone zones.
For how to configure a zone, see "4.5.2 Configuring Zone".
Select by Access Point Click to enable this function and select one or more access points.
This person will have access permissions to all these access points.
4. Click OK to finish adding the rule.
5. Select one or more rules for this person, and then click OK.
6. When access controllers are added and passwords are required to unlock the door,
configure the password first.
Step 8 If you want to recognize this person by using images, enable the face comparison
function.
1. Click next to Face Comparison to enable the function.
2. Select a face comparison group.
You need to create a face comparison group first. For details, see "4.4.1.1 Creating Face
Comparison Group".
Step 9 If this person has one or more vehicles, you can grant parking lot access permissions to
them.
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1. Click next to Parking Lot Vehicle Group to enable the function.

2. If this person has one or more parking spaces, click to enable Parking Space
Available the function, and then configure the number of the parking spaces.
For example, if this person has 2 vehicles when there is only 1 parking space, vehicle B
will not be able to enter if vehicle A is already in the parking lot.
3. Click Add to select the vehicle of this person, and then select which one or more
vehicle group it belongs to, and for how long it has access permission to the parking
lot.
If there are no available vehicle groups, select Add Group in the drop-down list, and
then to add one. For details, see "4.8.3 Managing Vehicle Group".
Figure 4-8 Parking lot vehicle group
Step 10 Click OK.

Related Operations
● Click to edit the basic information of a person.
● To delete a person:
Click to delete a person and associated permissions.

Select multiple people, and then click Delete to delete them and associated permissions. If
you delete more than 10 persons, you must verify your login password.
Select a person and vehicle group, and then click to delete all the persons and their
permissions in the group. To perform this operation, you must verify your login password.
Figure 4-9 Delete all persons in a group
● : View authorization exception of a person.
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● To search for a person, enter key words in the .

If you select Include Sub Groups, all the persons in the selected group and the sub groups in
this group will be displayed.
4.3.2.3 Importing Multiple Persons

To quickly add a number of personnel, you can download a personnel template, fill in it and then
import it to the platform. You can also import an existing personnel file.
Prerequisites
Prepare an .xlsx file that includes the information of the people you want to import, their face
images (optional), and then compress them into a zip file. The .xlsx file can include information of
up to 5,000 people. The zip file cannot be larger than 1 GB.
Procedure
Step 2 Click .
Step 3 Select Import > Import from File.
Figure 4-10 Import personnel information
Step 4 Import the personnel information file.
If there is no personnel information file, click Template Download and follow the
instructions on the page to create personnel information.
Step 5 Click OK.
The following cases might occur during an import:
● If there are failures, you can download the failures list to view details.
● Read carefully the instructions in the template to make sure all the information is
correct.
● Cannot read the contents with a parsing error reported directly.
Related Operations
● Export personnel information.
Select an organization, click Export, and then follow the instructions on the page to save the
exported information to a local disk.
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● Download template.
To add personnel information in batches, you can download the template, fill in the information,
and then import it.
4.3.2.4 Extracting Personnel Information

When personnel information has been configured on access control devices or door stations, you
can directly synchronize the information to the platform.
Procedure
Step 2 Click .
Step 3 Click Import , and then select Import from Device.
Figure 4-11 Import from device
Step 4 Click , select a channel from an access control device or door station, and then click
OK.
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Figure 4-12 Extract task list
Step 5 Double-click a result to view the detailed information.

Step 6 Synchronize personnel information to the platform, or export information.
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Figure 4-13 Personnel extraction results
● To add all the personnel information to the platform, click Import All.
● To add part of the information, select the people of interest, and then click Import
selected .
● To export information, select the people you want, and then click Export.
4.3.2.5 Importing Images of Persons

If people are added to the platform but their images have not been configured, you can import
images for multiple people at the same time.
Prerequisites
You can upload up to 10,000 images in a zip file that can be up to 1 GB. Also, each image should
meet the following requirements:
● A person can have up to 2 images, but only certain devices support recognizing people with 2
images.
● The image must be in .jpg format, and has a resolution ranging from 150×300 to 540×1080. It is
preferred that it be 500×500. The image must not exceed 100 KB.
● Make sure that there is only 1 face in the image, with proportions between 1/3 and 2/3 of the
whole image. The aspect ratio of the image must not exceed 1:2.
● Both eyes should be open with a natural expression. Expose the forehead and face, and keep
hair away from blocking it. The bear shape should be similar to the original image's.
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● Normal light colors should be used (without whitening, yellowing, and backlight). Items should
not block the face (such as hat, face mask, and glasses). The image must be processed by
Photoshop.
● Use an image with a white background.
Procedure
section, select Personal and Vehicle Info > Person List > Persons.
Step 2 Click Import , and then select Import Person Images.
Step 3 Click Download Template to save the zip file to your computer. It contains the
instructions on how to prepare images, and 2 images for reference.
Step 4 Prepare images according to the requirements, and then rename them in the format of
Person ID-Person Name-1.
1 means the first image of the person. Change it to 2 to make the second image of the
person.
Step 5 Compress the images into a .zip file.
Step 6 Click Import File, and then open the .zip file.
The page will display the number of successes and failures. Click Download Failure List
to see the reasons for the failures.
4.3.2.6 Issuing Cards in Batches
Procedure
Step 2 Click .
Step 3 Select the people to issue card to, and then click Batch Issue Card.
Figure 4-14 Issue card in batches
Step 4 Set term of validity.
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Step 5 Issue cards to personnel.

Step 6 Support issuing cards by entering card number or by using a card reader.
● By entering card number
Figure 4-15 Enter card number
1. Double-click the Card No. input boxes to enter card numbers one by one.
2. Click OK.
● By using a card reader
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1. Click .
2. Select a card reader or device, and then click OK.
Figure 4-16 Reader manager
3. Select people one by one and swipe cards respectively until everyone has a card
number.
4. Click OK.
4.3.2.7 Editing Person Information

Modify personnel information including basic information, authentication details, and
authorization. Person ID cannot be modified.
Procedure
Step 2 Click .
Step 3 Click to edit information. For details, see "4.3.2.2 Adding a Person".
4.3.2.8 Configuring Access Rule

An access rule defines the permission and effective time of that permission to door channels.
Configure an access rule for a person and vehicle group, and then it will be applied to all the people
inside the group. Only administrators can configure access rules.
Procedure
section, select Personal and Vehicle Info > Person List.
Step 2 Click a group, and then click Access Rule.
Step 3 Click Add. This page displays rules that have been added. You can select and use any one
of them directly.
Step 4 Click Add, and then configure the parameters of the new access rule.
When configuring an access rule for a person and vehicle group, you can only configure
general verification rules. If you want to configure other types of rules, see "4.5.3
Configuring Access Rule".
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Access Point Type Only Door is available.
Only General Verification is available. For this type of rules,
Rule Type
doors can be unlocked by cards, fingerprints, and passwords.
Select when this rule is effective. If you want to create a new time
Time Template
template, see "3.1.6 Adding Time Template".
Select when this rule is not effective. Follow the steps below to
create a new holiday plan:
1. Select Add Holiday Plan in the drop-down list.
2. Enter a name for the holiday plan.
3. Click Add to add and configure a holiday.
4. Configure the effective periods for each day in the holiday.
You can drag on the timeline, or click to configure the

periods more precisely. You can configure up to 4 periods.
Holiday Plan 5. Click OK.
Select by Zone People can access all the access points in the selected zones.
Select by Access Point People can access the selected access points.
Step 5 Select the access rules, and then click OK.
Figure 4-17 Select access rules
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4.3.3 Vehicle Management

Manage vehicle information including vehicle type, owner, entry and exit permissions and arming
groups.
Procedure
Step 2 Click .
Step 3 Add vehicles.
● Add vehicles one by one
1. Click Add.
2. In the Owner Info section, click Select from Person List to select the owner of the
vehicle.
3. Configure the information of the vehicle in the Vehicle Info section, such as the
vehicle group, plate number (required and unique), vehicle color, brand and more.
If you have selected an owner, you can add multiple vehicles.
4. Click to enable Parking Lot Vehicle Group, and then you can set the available
parking spots for the selected person, and grant access permissions by adding vehicles
into entrance and exit vehicle groups.
Figure 4-18 Parking lot vehicle group
If the owner has more vehicles than the set parking spots, once no parking spots
available, owner cannot access the parking lot.
5. Click to enable Vehicle Arming Group , and then click Add to arm the vehicles
you have just added.
Figure 4-19 Vehicle arming group
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For arming group details, see "4.4.2.1 Creating Vehicle Arming Group".
6. Click OK.
● Add vehicles in batches
1. Click Import , and then click Template Download.
2. Fill in the template, and then select Import > Import File. Select the file and import
the information to the platform.
The platform supports downloading files that failed to import for you to check and fix.
Step 4 (Optional) Export vehicle information to local storage as needed.
Figure 4-20 Export vehicle information
● Click Export and then enter required information, such as passwords for login and
encryption, to export all the items.
● Select vehicles, and then click Export to export only the selected information.
Related Operations
● You can search vehicles by entering keywords in search box at the upper-right corner.
● Click or double-click the column to edit the vehicle information.
● Click to delete vehicles one by one. You can also select multiple vehicles and then click
Delete at the top to delete in batches.
4.4 Watch List Configuration

Configure face and vehicle watch list for future investigation.
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● For face watch list, you can create and arm face comparison groups to recognize faces.
● For vehicle watch list, you can create vehicle comparison groups, add vehicles and then link
devices for plate recognition.
4.4.1 Face Watch List

Configure face watch list and issue the list to devices for recognition and alarm.
4.4.1.1 Creating Face Comparison Group

Only administrators can add, edit, and delete person and face comparison groups.
Prerequisites
● Make sure that the devices for face recognition have been successfully configured onto the
Platform.
● Make sure that the basic configuration of the Platform has completed. For details, see "3 Basic
Configurations". During the configuration, you need to pay attention to following parts.
When adding devices on the Device page, set the Device Category to Encoder.
Figure 4-21 Device category
When adding devices like NVR or IVSS which support face recognition, set the device feature
to Face Recognition. For details, see "3.1.2.5 Editing Devices".
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Figure 4-22 Feature configuration
Make sure that you have configured at least one disk with the type of Images and Files to
store face images. Otherwise, the snapshots cannot be displayed.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then select Watch List > Face
Watch List.
Step 2 Click Add, and then configure the parameters.
Face Comparison Group
Enter a name for the group.
Name
You can use colors to quickly differentiate each group. For
Color
example, red indicates key targets.
Step 3 Click Add.
4.4.1.2 Adding Faces

Add people to face comparison groups. Their faces will be used for face comparison.
Procedure
Watch List.
Step 2 Click of a group you want to add people to it.

● Add people by person groups. This is the most efficient way, provided that you have
created person groups based on the access permissions. For details, see "4.3.2
Configuring Personnel Information".
Click Add by Person Group , select one or more groups, and then click OK. You can
also select Include Sub Groups to include the people in the sub groups of the groups
you select.
● Select the people you want to add. This is applicable to people in different person
groups have the same access permissions.
Click Add by Person , select the people you want to add, and then click OK.
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4.4.1.3 Arming Faces

The faces of the people in comparison groups will be sent to devices for real-time face recognition.
If the similarity reaches the defined threshold, alarms will be triggered.
Procedure
Watch List.
Step 2 Click of the face comparison group you want to arm.
Step 3 Click Add , select one or more devices or channels, and then click OK.
The platform will send the information of the face watch list to the devices and channels
you selected, and display the progress. If exceptions occur, you can click to see the
reason.
Figure 4-23 Send face comparison group
Step 4 After the face watch list is successfully sent, click Next Step.
Step 5 Click Add, select the channels you want to arm, and then configure the similarity for each
channel.
When the similarity between the face captured by the channel and a face in the face
watch list reaches or is greater than the defined value, it is considered a match.
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Figure 4-24 Arm face comparison group
Step 6 Click OK.

Step 7 (Optional) View exceptions and arm the face comparison group again.
1. Click to view why arming failed and address the issue.

2. Click Send Again to arm the face comparison group again.
4.4.2 Vehicle Watch List

Create a vehicle comparison group and add vehicles to it. After a vehicle comparison group is sent
to ANPR cameras for recognition, alarms will be triggered if the vehicles in the group are captured
and recognized.
4.4.2.1 Creating Vehicle Arming Group

A vehicle arming group contains the information of multiple vehicles. When arming the group, you
can arm all the vehicles inside the group at the same time. Only administrators can add, edit, and
delete person and face comparison groups. You can add up to 8 vehicle arming groups.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then click Watch List >
Vehicle Watch List.
Step 2 Click Add, and then configure the parameters.
Vehicle Arming Group Name Enter a name for the group.
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You can use colors to quickly differentiate each group. For
Color
example, red indicates key targets.
Step 3 Click Add.
4.4.2.2 Adding Vehicles

Add vehicles to vehicle arming groups. After armed, devices will recognize their plate numbers and
trigger alarms.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then click Watch List >
Vehicle Watch List.
Step 2 Click of a group, or double-click a group, an then click Select from Vehicle List.
● Add vehicles by vehicle groups. This is the most efficient way, provided that you have
created vehicle groups. For details, see "4.3.2 Configuring Personnel Information".
Click Add by Vehicle Group , select one or more groups, and then click OK. You can
also select Include Sub Groups to include the vehicles in the sub groups of the
groups you select.
● Select the vehicles you want to add. This is applicable to vehicles that you want to add
are in different vehicle groups.
Click Add by Vehicle , select the vehicles you want to add, and then click OK.
4.4.2.3 Arming Vehicles

The plate numbers of the vehicles in comparison groups will be sent to devices for real-time
recognition and trigger alarms.
Log in to the DSS Client. On the Home page, click , and then arm the vehicle on the Event page.
Click Add to add an event to arm a vehicle watch list. For how to configure events, see "4.1
Configuring Events".
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Figure 4-25 Arm vehicle event
4.5 Access Control

Issue cards, collect fingerprints and face data, and apply permissions, so that the authorized people
can open door by using card, face or fingerprint.
4.5.1 Preparations
Make sure that the following preparations have been made:
● Access control devices are correctly deployed. For details, see the user manual of the device you
are adding to the platform.
● Basic configurations of the platform have been finished. See "3 Basic Configurations" for details.
When adding access control devices, select Access Control as the device category.
(Optional) You can bind video channels to access control channels, so that you can monitor
the area near access control devices. For details, see "3.1.3 Binding Resources".
Add persons to the platform For details, see "4.3 Personnel and Vehicle Management".
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4.5.2 Configuring Zone

A zone is a collection of access permissions to doors . Create zones to quickly define security control
areas with different permissions. Only the administrator can add, edit and delete zones.
4.5.2.1 Adding a Zone
Procedure
section, select Access Control > Zone Management.
Step 2 Click .
Step 3 Configure the information, and then click OK.
Select a parent zone for permission management. For example, if a
user has permissions for zone A, the user also has permissions for all
Parent Zone
sub zones under zone A by default. Additional permissions can be set
for the sub zones.
Zone Name Enter a name for the zone.
Select an icon for the zone. Icons are used for users to quickly identify
Icon
different zones.
Only the selected roles and their users can access this zone.
4.5.2.2 Adding Zones in Batches
Procedure
Step 2 Click a zone, and then click .

All zones will be added as sub zones of the one you select.
Step 3 Click Add to add more levels.
There is only 1 level by default. There can be up to 8 levels of zones. For example, if the
zone you select is a level 3 zone, you can only add 5 levels of zones under it.
Step 4 Configure the parameters for each level, and then click OK.
You can check the results for your current configurations.
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Figure 4-26 Add zones in batches
The number indicates the level of the zone. The region with a larger
Level number is a sub zone of the region with the smaller number. For
example, the level 2 zone is a sub zone of the level 1 zone.
Zone Name Enter a name for the zone.
Enter a start number and then all the zones of this level will be
automatically numbered. For example, if the start number is 1 and the
Start Zone No.
quantity of zones is 3, then zones will be numbered as zone 1, zone 2, and
zone 3.
Enter a number for each zone. The number of each level of zones = upper
Quantity levels × the current level. For example, the numbers of level 1, 2 and 3 are
1, 2, and 3. Then, the number of level 3 zones = 1×2×3 = 6.
Select an icon for the zone. Icons are used for users to quickly identify
Select Icon
different zones.
Step 5 Click OK.
The roles that are allowed to access the parent zone will be automatically applied to the
sub zones.
4.5.2.3 Editing and Deleting Zone

Only administrators can edit and delete zones.
Log in to the DSS Client. On the Home page, click , and then in the App Config section, select
Access Control > Zone Management.
● Click a zone and then click to edit the information of the zone, including the name, icon, and
roles allowed access.
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● Click a zone and then click to delete it. After deleting the zone, all information related to the
zone will also be deleted, including sub zones, access rules, and maps. Access points in this zone
and its sub zones will be moved to the root zone.
4.5.2.4 Moving Access Point

.The access points in a zone can be moved to other zones. After you add access control devices and
video intercom devices with access control functions, access points of door channels will be
generated and added to the root zone by default. You need to allocate them to other zones
Procedure
Step 2 Click a zone, and then click Access Point.
All access points and sub zones will be displayed.
Step 3 Move the access points.
After moving the access points, access rules of the current zones will not be applied to
them, and their information on the map will also be deleted. The access rules of the target
zone will apply to them.
● Move an access point.
Drag an access point to a sub zone.
Figure 4-27 Move an access point
Right-click an access point, select Move To, and then select a zone.
● Move multiple access points.
1. Drag to select multiple access points. Or hover the mouse over an access point,
click the checkbox to select it, and then repeat the operations to select multiple
access points.
Figure 4-28 Drag to select multiple access points
2. Drag the access points to a sub zone. Or click Move To and then select a zone. Or
right-click any selected access point, click Move To and then select a zone.
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4.5.2.5 Configuring Access Point
4.5.2.5.1 Viewing Access Point Details
View the information of an access point, including the name, type, zone it belongs to, linked
resources, and access rules.
Procedure
Step 3 Double-click an access point to view its details.
● Access Point Name : The name of the access point that can be changed.
● Access Point Type : Displays the type of the access point.
● Zone Name : Displays the name of the zone the access point belongs to.
● Linked Resources : Displays the channel name and type of the access point, the name
and type of the intercom device it belongs to, and video channels that are bound to it.
If you want to bind resources to this access point, you can click Channel Binding to
quickly go to the page. For details on channel binding, see "3.1.3 Binding Resources".
● Access Rule : Displays the access rules applied to this access point itself, and from the
zone it belongs to. Double-click a rule to view its details. You can add or delete the
rules, but the rules from the zone cannot be deleted.
4.5.2.5.2 Setting Boundary
Setting access points as boundaries to count people that entered, exited, or are staying in a zone.
Procedure
Step 3 Right-click an access point and select Set as Boundary.
will be displayed on the lower-right corner of the icon of the access point.
4.5.2.5.3 Renaming Access Point
The name of an access point is by default device name_channel name. It can be changed as you
need.
Procedure
Step 3 Right-click an access point, and then select Rename.
Step 4 Enter a name, and then click anywhere on the screen to finish renaming.
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4.5.2.6 Configuring Access Rule for a Zone

An access rule defines the permission and effective time of that permission to door channels.
Configure an access rule for a zone, and then it will be applied to all the door access points inside.
Only administrators can configure access rules.
Procedure
Step 2 Click a zone, and then click Access Rule.
Step 3 Click Add. This page displays rules that have been added. You can select and use any one
of them directly.
Step 4 Click Add, and then configure the parameters of the new access rule.
When configuring an access rule for a zone, you can only configure general verification
rules. If you want to configure other types of rules, see "4.5.3 Configuring Access Rule".
Only General Verification is available. For this type of rules,
Rule Type
doors can be unlocked by cards, fingerprints, and passwords.
Time Template
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Select one or more person groups, and then all the persons in
Select by Person Group the groups will have permissions to access all the door channels
in the zone.
Select one or more persons, and then they will have permissions
to access all the door channels in the zone.
Select by Person
Select Include Sub Groups to display all the persons all the
persons in the selected group and its sub groups.
Step 5 Select the access rules, and then click OK.

Figure 4-29 Select access rules
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4.5.2.7 Configuring Map

On the map of a zone, you can mark access points and sub zones so that you can better manage
them and quickly locate events. You can configure a map for each zone. Besides administrators, any
user can configure maps for zones if they have permissions to access the zones. But if a user does
not have access to the map function, the user will not be able to configure the map for any zone.
4.5.2.7.1 Adding Map
Procedure
Step 2 Click a zone, and then click Map Info.
Step 3 Click Configure Map to add a map for the zone.
● Select a map that has been added to the platform.
● Upload an image as the map. After added, the map will be added to the platform as a
main map. To know more about maps, see "4.2.2 Adding Map".
Step 4 Click OK.
4.5.2.7.2 Marking Access Point and Sub Zone
Procedure
Step 2 Click a zone, and then click Map Info.
Step 3 Drag a sub zone or access point to the map.
Figure 4-30 Drag and mark
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When marking a sub zone, you need to configure a map for it.
● If a map was added as the sub map of the current map, you can select it directly as the
map for the sub zone.
● If no map was added for the sub zone, you can add a new map for it. The new map will
be added as the sub map of the current one.
● If you added a map for the sub zone, but it is not a sub map of the current one, you
cannot mark the sub zone on the map.
If you want to configure maps first, see "4.2 Configuring Map".

Related Operations
● Hide Access Point Name
Only displays the icon of access points.
● Show Access Point
Select which types of access points to be displayed on the map.
● Move
Click Move, and then you can adjust the locations of the sub zones and access points on the
map.
● Reset
Restore the map to its initial position and zoom level.
● Remove Map
Remove the map from this zone. This operation will not delete the map from the platform.
4.5.3 Configuring Access Rule

An access rule defines the permission and effective time of that permission to door channels. Only
administrators can configure access rules.
4.5.3.1 Viewing Access Rule Details

This page displays all access rules on the platform, including those configured for a person, person
group, zone, and access point.
Access Control > Access Rule > All Rules.
● Double-click a rule to view its details.
● Click of a rule to view its authorization progress. If exceptions occur, click to view their
details. Follow the reason and prompt to handle the exception, and then click Send Again to
send the rule again, but it only applies to General Verification rules. For other types of rules,
you can only send them again manually.
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4.5.3.2 Configuring General Verification

Grant permissions to persons so that they can verify their identifications and access doors within
the effective periods.
Procedure
section, select Access Control > Access Rule > All Rules.
Step 2 Click Add.
Access Point Type Select Door.
Rule Type Select General Verification.
Time Template

Select one or more zones, and then this rule will be applied to all
Select by Zone
access points in the zones.
Select by Access Point Select one or more access points.
Select one or more person groups, and then all the persons in
Select by Person Group the groups will have permissions to access the selected access
points.
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Select one or more persons, and then they will have permissions
to access the selected access points.
Select by Person
Select Include Sub Groups to display all the persons in the
selected group and its sub groups.
4.5.3.3 Configuring Normally Open

Within the effective periods, all people can pass access points without verifying their identifications.
Procedure
Step 2 Click Add.
Rule Type Select Normally Open.
Time Template
Select by Access Point Select one or more doors.
4.5.3.4 Configuring Normally Closed

All people are not allowed to pass access points.
Procedure
Step 2 Click Add.
Rule Type Select Normally Closed.
Time Template
Select by Access Point Select one or more doors.
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4.5.3.5 Configuring Anti-passback

People can only pass in the defined order. For example, if people want to go to building D, they
must go through building A, B, and C. They cannot enter building D directly.
Procedure
Step 2 Click Add.
Rule Type Select Anti-passback.
Only local anti-passback is supported. You can select the door
Anti-passback Type
channels of an access control device.
If people do not pass in the defined order, they will not be
allowed to pass any door within the reset time. After the reset
Reset Time
time, they must follow the order from the beginning. The reset
time can be down to 5 minutes and up to 300 minutes.
Time Template
Add doors to different groups, and then people must pass in the
Anti-passback Group
group order to access the doors in the last group.
4.5.3.6 Viewing Rule Exception

After adding rules, exceptions might happen when they are being applied to access points. The
platform displays all exceptions on this page and provide reasons and prompts for each one. You
can handle the exceptions accordingly and then quickly send the rules again in one click, but it only
applies to General Verification rules. For other types of rules, you can only send them again
manually.
Access Control > Access Rule > Rule Maintenance > All Abnormalities.
Click the name of a person or access point to quickly go to the corresponding page for
configurations. Handle the exceptions according to the reasons and prompts, and then click Send
Again to send the rules again.
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4.5.3.7 Verifying Consistency of Person Information

Rules will not be applied successfully if the people on the devices and the platform are not the
same. You can use this function to check the people on a device against those on the platform, and
quickly address issues if any occurs.
Prerequisites
Before using this function, you must configure an Image and File disk for the server where the
device is added to. For details, see "3.3 Configuring Storage".
Procedure
section, select Access Control > Access Rule > Rule Maintenance > Consistency
Verification.
Step 2 Select an access control device, and then click Verification.
A verification record will be generated on the right. If Completed is displayed, it means
that the people on the device match those on the platform, and the device pass the
verification.
Step 3 If any issue occurs, click View Details to view its details.
Step 4 Click One-click Process to automatically address all issues.
The following issues might occur and how the platform will address each of them:
● A person is not on the device: The person will be added to the device.
● A person is not on the platform: The person will be deleted from the device.
● The information of a person on the device is not the same as the platform: Update the
information on the device.
4.5.4 Configuring Public Passwords

For a door, any person with the public password can unlock it. You can configure up to 1,500
passwords.
Procedure
section, select Access Control > Public Password.
Step 2 Click Add.
Step 3 Enter a name for the password, configure the password, and then select the door
channels from access control and video intercom devices that the password will be
applied to.
Step 4 Click Save.
Step 5 (Optional) If exceptions occur, click to view details. Handle the exceptions according
to the reasons provided by the platform, and then click Send Again.
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4.5.5 Configuring Time Templates

Configure time templates for different access control strategies. For example, employees can only
gain access to their offices during work time.
Procedure
section, select Access Control > Door Groups.
Step 2 Click .
Step 3 Click Create Time Template from the Time Template drop-down list when adding or
editing a door group.
Figure 4-31 Time template
Step 4 Enter the template name, set time periods, and then click OK.
There are two ways to set time periods:
● Drag your mouse cursor on the time bars to select time sections. To remove a selected
time section, click on the time bar and drag.
● Click , and then set time periods in the Period Setup dialog box.
● You can add up to 6 periods for each day.

● To use an existing template, select the Copy From check box and then select a
template in the drop-down list.
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4.5.6 Configuring Access Control Devices

If an access control device is online, you can restart it, and synchronize its time with the platform.
Also, you can set a person as the administrator, and then the person can log in to the configuration
page of the access control device to configure parameters.
Procedure
Step 2 Select an access control device from the device tree.
Figure 4-32 Select an access control device
Step 3 Configure the access control device.

● Click Restart Device to restart the device.
● Click Device Administrators Config and add people from person groups. Then, the
people can use their usernames and passwords to log in to the configuration page of
the device.
● Click at the upper-right corner to go to the web page of the device.
4.5.7 Configuring Door Information

You can configure door status, modes, alarms and more.
Procedure
Step 2 Select a door channel in the device tree, and then click Door Config on the right.
Step 3 Configure door information, and then click OK.
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Figure 4-33 Door configuration
The page is only for reference, and might vary with different access control devices.
Reader Direction Indicates the in/out reader based on the wiring of ACS.
Set access control status to Normal , Normally Open, or Normally
Mode
Closed.
You can only enable forced entry and timeout alarms when the door
Enable Door Sensor
sensor is enabled.
● Duress: Entry with the duress card, duress password, or duress
fingerprint triggers a duress alarm.
● Unsuccessful Attempts Exceeding Limit: If failed to unlock the door
Enable Alarm for certain times, an alarm will be triggered.
● Forced Entry: If the door is unlocked by methods you have not
configured, the door contact is split and triggers an intrusion alarm.
● Timeout: Unlock duration timeout triggers a timeout alarm.
Enable this function, and then you can use a public password to unlock
Public Password the door. For how to configure a public password, see "4.5.4 Configuring
Public Passwords".
Sets up for how long the door will unlock. The door locks automatically
Unlock Duration
after the duration.
Unlock duration exceeding the Unlock timeout triggers a timeout
Unlock Timeout
alarm.
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You can use any one of the methods, card, fingerprint, face, and
password, or their combinations to unlock the door.
● Select And, and select unlock methods. You can only open the door
Unlock Method
using all the selected unlock methods.
● Select Or and select unlock methods. You can open the door in one
of the ways that you configured.
For each day of the week, you can set up to 4 periods, and the unlock
method for each period. For example, card is set for Monday
08:00-12:00, then people can only user their cards to open the door
Unlock by Period every Monday from 08:00 to 12:00.
Use the Copy to function to quickly apply the current configurations to
one or more days.
4.6 Video Intercom

4.6.1 Preparations
● Access control devices are correctly deployed. For details, see the corresponding user’s manuals.
● Basic configurations of the platform have been finished. To configure, see "3 Basic
Configurations".
When adding video intercom devices on the Device page, select Video Intercom as the
device category.
When adding access control devices that support intercom, select Device Category to
Access Control in Login Information, and then select Access Control Recognition
Terminal.
4.6.2 Call Management

Create call group, management group and relation group respectively and define restricted call
relations. This function is only available for administrators.
Click on the page of call group, management group or relation group, the system will restore
management group and relation group to their original status.
4.6.2.1 Configuring Call Group

Only devices in the same call group can call each other.
● A call group will be automatically generated after you add to the platform a VTO or access
control device that supports intercom. All VTHs in the same unit will also be automatically added
to the group. 2 VTHs or a VTH and VTO in the group can call each other.
● A call group will be automatically generated after you add a second confirmation station to the
platform. Add the VTHs in the same house to the group, then the second confirmation station
and the VTHs can call each other.
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● A call group will be automatically generated after you add a fence station to the platform. All the
VTHs on the platform will be automatically added to the group by default, then the fence station
and the VTHs can call each other. You can also click to edit the VTHs in the group, so that the
fence station can only call certain VTHs.
● After added to the platform, VTHs will be automatically added to corresponding groups if they
are associated with VTOs, second confirmation stations, or fence stations, so that they can call
each other.
4.6.2.2 Adding Manager Group

Divide administrators into different groups and link them to call groups in different combinations.
This is useful when certain administrators can only answer calls from certain devices. Administrators
include VTS and users with permissions to use the video intercom function and operate the devices.
VTS will be automatically added to the default manager group after added.
Procedure
section, select Video Intercom.
Step 2 Click .
Step 3 Click Manager Group Config.
Step 4 Click Add Group.
Step 5 Enter group name, select administrator account or VTS, and click OK.
The added management group is displayed in the list.
● To transfer members, click and move the member to other groups.

● To manage group members, click to add or delete group members.
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Figure 4-34 Edit manager group
4.6.2.3 Configuring Relation Group

Link call groups and manager groups, and VTOs or VTHs in a call group can only call administrators
or VTSs of a linked manager group. There are 2 types of relations:
● A call group links to 1 manager group.
All online administrators in the manager group will receive the call when any device is calling. If
an administrator answers, it will stop ringing for other administrators. The call will only be
rejected if all administrators reject it.
● A call group links to multiple manager groups.
Priorities vary for different manager groups. When any device is calling, all online administrators
in the manager group with the highest priority will receive the call first. If no one answers for 30
seconds, then the call will be forwarded to the manager group with the second highest priority.
If still no one answers, the device will prompt that there is no response for the call.
Procedure
Step 2 Click .
Step 3 Click Relation Group Config.
Step 4 Click Add.
Step 5 Enter the group name, and then select one or more call groups and manager groups.
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Figure 4-35 Add a group relation
Because only up to 2 manager groups will receive a call, we recommend you select no
more than 2 manager groups.
Step 6 Click or to adjust priorities of the manager groups, and then click OK.
The upper manager group has higher priority.
4.6.3 Configuring Building/Unit

Make sure the status of building and unit of the DSS client is the same as the VTO. If building and
unit are enabled on the platform, they must also be enabled on the device, and vice versa;
otherwise, the VTO will be offline after it is added. That also affects the dialing rule. Take room 1001
unit 2 building 1 as an example, the dialing rule is as follows:
● If building is enabled while unit is not, the room number is "1#1001".
● If building is enabled, and unit is enabled as well, the room number is "1#2#1001".
● If building is not enabled, and unit is not enabled either, the room number is "1001".
Procedure
Step 2 Click .
Step 3 Enable or disable building and unit as required, and then click OK.
This configuration must be the same as the device configurations. Otherwise, information
of the devices might be incorrect. For example, if only Building is enabled on a VTO, you
must only enable Building on the platform.
Step 4 Click Save.
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4.6.4 Synchronizing Contacts

Synchronize contacts information to VTO and then you can view contacts on the VTO or its web
page.
Procedure
Step 2 Click .
Step 3 Select an organization node (VTO), and then click Send Contacts.
Step 4 Select one or more VTHs as needed, and then click OK.
Now you can view contacts on the VTO or web page. If the contacts are failed to be sent,
reasons will be provided.
4.6.5 Setting Private Password

Set room door passwords so that the room door can be opened by entering password on the VTO
(outdoor station).
Make sure that contacts are sent to the VTO; otherwise you cannot set private password.
Procedure
Step 2 Click .
Step 3 Select a VTO, and then you can see all the VTHs linked to this VTO.
Step 4 Select a VTH and click , or select several VTHs and click Change Password.
Step 5 Enter password, and then click OK.
You can use the new password to unlock on the VTO.
The format should be room number + private password , and the room number consists
of 6 digits. For example, a person who lives in 1001 with the private password of the VTO
in the building being 123456, can enter 001001123456 to unlock the door.
4.6.6 App User

You can view information of App users, freeze user, modify login password and delete user.
Prerequisites
App users have registered by scanning the QR code on the VTH. For details, see the user manual of
the App.
Procedure
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Step 2 Click .
Operation Description
The App user cannot log in for 600 s after being frozen.
Freeze APP user The account will be frozen when invalid password attempts exceeds 5 by
an App user.
Click and enter a new password on the Reset Password page, and
then click OK.
Change APP user login

password
● The password must be 8 to 16 characters and include numbers and
letters.
● Click to display password, or to mask password.
Refresh the list of App

Click Refresh to display the App users that recently registered.
users
Delete APP user Click to delete App users one by one, or select multiple App users, click
Delete, and then follow the instructions to delete the users.
4.7 Visitor Management

After visitor information is registered, the visitor can have access permission. Access permission is
disabled after the visitor leaves.
4.7.1 Preparations
● Access control devices have been added into the platform.
Configurations".
4.7.2 Configuring Visit Settings

Procedure
section, select Visitor.
Step 2 Configure the parameters.
● Automatic visit
Enable the function, and then select the channels as needed. Visitors with
appointment can verify their identities on the selected channels without registering.
● Automatic leave
Enable the function, and then select the channels as needed. Visitors who are
visiting can verify their identities on the selected channels to end their visits
automatically.
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Sign out regularly: Expired visits will be automatically ended at the defined time
point.
Daily sign-out time: For visitors who do not arrive for their appointment before the
daily sign-out time, their appointment will be canceled.
Sign out now: For visitors who missed their appointment when you click this
button, their appointment will be canceled.
● Default visitor permissions: Set the default access permissions for visitors.
● Email template: You can set up an email template and automatically send emails when
visitors make an appointment, arrive for their appointment, and end their visit. You
can customize the email subject and content with the visitor information, such as
visitor's name and ID number.
● Visitor pass remarks: Customize the content of remarks on a visitor pass.
Figure 4-36 Customize visitor pass remarks
Figure 4-37 Visitor pass remarks
Step 3 Click Save.
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4.8 Parking Lot

Control vehicle entrance and exit control with the functions such as ANPR, alarm, and search. In
case the vehicle is not recognized by the ANPR camera, visitors can use VTO to call the
management center, and then the management center can remotely open the barriers after
verifying the identity of the visitor.
4.8.1 Preparations
● Devices, such as ANPR cameras, VTOs, barriers, are added to the platform.
Configurations".
When adding an ANPR camera, select Access ANPR Device as the device category.
After you have added ANPR cameras, you can bind video channels to their channels. This is
useful when you have installed other cameras at the entrance to view and record videos of
the entire scene, not just the vehicle. You can view video from the bound camera when
checking the alarm details. For how to bind channels, see "3.1.3 Binding Resources".
When adding an NVR, select Encoder as the device category.
Select Entrance ANPR from Features for the corresponding NVR channels.
When adding VTO, select Video Intercom as the device category.
Also, you need to add the information of people and assign them permissions so that they
can use the VTO normally. For details, see "4.3 Personnel and Vehicle Management".
Make sure that the configuration of building and unit on the DSS client is the same as the
device. If building and unit are enabled on the platform, they must also be enabled on the
device, and vice versa. Otherwise, the VTO will be offline after being added. For details, see
"4.6.3 Configuring Building/Unit".
Snapshots taken by ANPR cameras are stored in the Images and Files disks. You must
configure at least one Images and Files disk so that snapshots of vehicles can be normally
displayed. For details, see "3.3 Configuring Storage".
4.8.2 Configuring Parking Lot

A parking lot includes parking spaces, entrances and exits, barrier control rules and other
information. Link an ANPR camera for recognizing license plates, and a VTO for verifying identities.
4.8.2.1 Basic Information
Procedure
section, select Parking Lot > Parking Lot Configuration > Parking Lot Basic Config.
Step 2 Click the root node named Current Site , and then click Add.
Step 3 Configure the basic information of the parking lot, and then click Next Step.
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Parking Lot Name To differentiate from other parking lots.
Configure the total parking spaces and available ones.
Enable Parking Space

● Total Parking Spaces: The total number of parking spaces in the
Counting parking lot.
● Available Parking Spaces: The number of parking spaces in the
parking lot that are not in use.
● First Character Rule

1 character added to the front of the plate number: It will
still be considered as a match when an additional character
is added to the plate number. For example, AB12345 is
recognized as AAB12345.
Missing the first character of the plate number: It will still be
considered as a match when the first character is missing
from the plate number. For example, AB12345 is recognized
as B12345.
● Last Character Rule
1 character added to the end of the plate number: It will still
be considered as a match when an additional character is
added to the end of the plate number. For example,
AB12345 is recognized as AB123455.
Missing the last character of the plate number: It will still be
considered as a match when the last character is missing
Fuzzy Match of Entrance &
from the plate number. For example, AB12345 is recognized
Exit Plate No. Snapshot
as AB1234.
● Misread Character Rule: It will still be considered as a match if a
character is recognized incorrectly, but the number of
characters are correct. For example, AB12345 is recognized as
AB12B45.
When you enable multiple rules, the platform will check if each
rule is satisfied. Only when one or more rules are satisfied will
platform consider it to be a match. For example, 1 character added
to the front of the plate number, and missing the first character of
the plate number are both enabled. When the plate number
AB12345 is recognized as AAB12345, it satisfied 1 character added
to the front of the plate number, but not missing the first
character of the plate number. This will be considered as a match.
If the plate number AB12345 is recognized as AB112345, it does
not satisfy both rules. This will not be considered as a match.
Auto overwrite when If a vehicle entered the parking lot but has not exited, a new entry
captured vehicle has not record will be generated when the vehicle is recognized to have
existed entered again.
Step 4 Configure the entrance and exit points, and then click Next Step.
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The platform supports up to 4 entrances and exits.
1. Click or Add Entrance and Exit Point.

2. Enter a name, and then click OK.
3. If there is an entrance point, click next to Entrance.
4. Enter a name for the point, select a capture mode, and then add a camera, video
intercom device (optional), or information display (optional).
If limited by the surroundings, you can install two cameras for this point, and then set
Capture Mode to Dual Camera to improve the successful rate of recognition number
plates.
In Dual Camera mode, the vehicles captured by the two cameras within the defined
Dual Camera Coordination Time will be considered as the same one. You must
configure the time properly according to the installation positions of the cameras and
the distance between them.
Figure 4-38 Entrance point configuration
5. If there is an exit point, click next to Exit, and then configure the parameters.
The parameters are similar to the ones in Entrance. For details, see the steps above.
Step 5 Configure the passing rules, and then click Save and Exit.
1. Select a vehicle entrance rule, and then configure the parameters.
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● Registered Vehicles Access Rule
Click Add , and then select By Parking Lot or By Point.
By parking lot: The vehicle groups will be added to all entrance
and exit points of the parking lot, and the vehicles in these group
can enter and exit through any entrance or exit.
By point: You can add different vehicle groups to different
Registered Vehicles entrance or exit points. For example, vehicle group is added to
East entrance but not South entrance, then the vehicles in the
group can only enter the parking lot through East entrance.
● Allow Passage When Available Space is 0 : After enabled,
vehicles are allowed to enter the parking lot even if there are no
available parking space.
Click to enable this function for an entrance point.
All vehicles can enter the parking lot.

● Allow Unlicensed Vehicles to Enter : Vehicles with no license
plates can also enter the parking lot.
● Vehicles on the Blocklist to Enter : Vehicles on the blocklist are
also allowed to enter the parking lot.
● Registered Vehicles Access Rule
All Vehicles Click Add , and then select By Parking Lot or By Point.
By parking lot: The vehicle groups will be added to all entrance
and exit points of the parking lot, and the vehicles in these group
can enter and exit through any entrance or exit.
By point: You can add different vehicle groups to different
entrance or exit points. For example, vehicle group is added to
East entrance but not South entrance, then the vehicles in the
group can only enter the parking lot through East entrance.
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You can customize the passing rule for the entrance.

● For how to configure Registered Vehicles Access Rule and
Allow Passage When Available Space is 0, see the content
above.
● All Vehicles : Select a default time template or create a new one,
and then any vehicle can enter the parking lot within the
specified duration.
For how to create a new time template, see "3.1.6 Adding Time
Template".
● Open Barrier by Verification : After enabled, the access
permission of a vehicle must be verified, and then an
administrator can manually open the barrier for it. If Open
Barrier by Card Swiping After Verification is also enabled, the
driver can swipe a card, and then the barrier will automatically
open if the can verify the driver to be the owner of the vehicle.
● Open Barrier by Card Swiping Without Verification : The
Custom barrier will automatically open if the card has access permission.
You can enable Open Barrier by Verification or Open Barrier

by Card Swiping Without Verification at the same time.
● Available Parking Space Counting :
You must enable parking space counting and select Count

parking spaces by entering and exiting vehicles.
Count each vehicle as an occupied parking space : The
number of parking spaces decreases after a vehicle enters.
Count each unregistered vehicle as an occupied parking
space : The number of parking spaces decreases only after a
vehicle that is not registered to the platform enters.
Custom : Configure which vehicles in the vehicle groups will
be used to calculate parking spaces.
For how to configure vehicle groups, see "4.8.3 Managing Vehicle Group".
2. Select a vehicle exit rule, and then configure the parameters.
The parameters are similar to the ones in the entrance. See the previous step.
3. Enable Send Plate No. to Devices, and then add vehicle groups to the allowlist and
blocklist.
Devices can use this information to determine which vehicles to let in when the
platform is offline.
Related Operations
● : Edit the passing rules of the parking lot.
● : Edit the available parking space of the parking lot.
● : Edit the information of the parking lot.
● : Delete the parking lot.
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4.8.2.2 Event Parameter

Configure events for a parking lot so that you can receive notifications when alarms are triggered.
Procedure
Step 1 Configure an event, and you need to select Parking Lot as the type of event source. For
how to configure an event, see "4.1 Configuring Events".
section, select Parking Lot > Parking Lot Configuration > Event Parameter Config.
Step 3 Select a parking lot, the events that were configured will be displayed on the right.
Blocklist alarm will not be displayed because there are no additional parameters to be
configured.
Step 4 Click to configure an event.
● Overtime Parking Threshold : The unit is minute. Alarm will
be triggered if a vehicle has parked for longer than the
defined value.
● Detection Interval : How long the platform will check which
vehicles have parked overtime. For example, select 5 minutes,
then the platform will check whether there are vehicles that
have parked overtime in the parking lot. If yes, then an alarm
will be triggered.
● Vehicles to Trigger Alarms :
All Vehicles : All vehicles will trigger alarms if they park
overtime, but VIP vehicles are not included. If you enable
Include VIP Vehicles, VIP vehicles will also trigger alarms
Parking Overtime when they park overtime.
Non-registered Vehicle and Vehicle in the Blocklist :
The vehicles whose information is not registered to the
platform will trigger alarms when they park overtime.
Custom : Enable Non-registered Vehicle, and then the
vehicles whose information is not registered to the
platform will trigger alarms when they park overtime;
enable Registered Vehicle and add vehicle groups, and
then the vehicles in these groups will trigger alarms when
they park overtime.
You can enable Non-registered Vehicle and Registered

Vehicle at the same time.
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● No Entrance/Exit Record Duration : The unit is day. If a
vehicle has not entered or exited the parking lot for longer
than the defined duration, then an alarm will be triggered.
● Statistical Time Point : The platform will start calculating the
No Entry and Exit Record duration of a vehicle that has not entered or exited the
parking lot on the defined time.
● Entrance and Exit Vehicle Group of Interest : Only calculate
the duration for the vehicles in the vehicle groups that are
added.
4.8.3 Managing Vehicle Group

Add vehicles to different groups, so that you can quickly apply different parking lot functions to
multiple vehicles at the same time. General, VIP, and blocklist are the default groups. If you need to
use them, you can directly add vehicles to them.
Procedure
section, select Parking Lot > Vehicle Groups.
Step 2 Click Add.
Step 3 Enter a name and select a color for the group, and then click Add.
Step 4 Click of a group, or double-click a group and click Select from Vehicle List , select the
vehicles that you want to add to the group, and then click OK.
4.9 Intelligent Analysis

Before using the people counting and scheduled report functions, you must configure them first.
● People counting: Create a people counting group and add multiple people counting rules from
one or more devices to it. Then, you can view the real-time and historical number of people of
the group.
● Scheduled report: Configure the when to send a report with historical people counting data, the
email address to send the report to, and the content of the email.
4.9.1 People Counting Group

Create a people counting group, and then add multiple people counting rules from one or more
devices. In Intelligent Analysis, you can view the real-time and historical number of people of the
group.
Procedure
section, select Intelligent Analysis > People Counting Group Config.
Step 2 Click Add at the upper-left corner.
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Figure 4-39 Add a people counting group
Step 3 Configure the parameters, and then click Add.
People Counting Group
Name of the people counting group.
Name
Pass No. The calibration time can only be configured on the hour. It is the start of
Calibrate Number of a counting cycle.
People Staying ● The number of people staying everyday will be set to the defined
Everyday value every day on the calibration time.
Calibration Time ● After Pass No. is enabled, the number of people pass by will be
displayed. The value will be set to 0 every day on the calibration time
Calibrated Number of by default.
People
Calibrate Number of
People Staying Now The number of people staying will be set to the defined value after this
Calibrated Number of group is added. The value will not be calibrated every day.
People
Limit Number of People When enabled, you can configure the red and yellow light threshold of
the people in the group.
Red Light Threshold
● When the number of people in the group reaches the defined value,
the light will turn red.

Yellow Light Threshold ● When the number of people in the group reaches the defined value
but smaller than the red light value, the light will turn yellow.
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Select the devices whose people counting rules you want to include in
Rule
the group, and then their data will be combined together.
4.9.2 Scheduled Report

Historical data will be sent on a regular basis to one or more email address that you set on the
scheduled time.
Procedure
section, select Intelligent Analysis > Scheduled Report Config.
Step 2 Configure one or more types of report.
● Daily report: Data from yesterday will be sent to your email at a defined time. If set to
03:00:00, the data from the day before (00:00:00–23:59:59) will be sent to your email at
03:00:00 every day.
● Weekly report: Data from last week will be sent to your email at a defined time. If set to
03:00:00 on Wednesday, the data from Wednesday to Tuesday of each week will be
sent to your email at 03:00:00 every Wednesday.
● Monthly report: Data from last month will be sent to your email at a defined time. If set
to 03:00:00 on 3rd, the data from 3rd of last month to 2nd of the current month will be
sent to your email at 03:00:00 on 3rd of each month.
Step 3 Configure one or more email addresses to send the report to, and the content of the
email.
1. Click to select the users that have been configured email addresses, or enter an
email address, and then press Enter.
Figure 4-40 Invalid email address, you must press Enter
Figure 4-41 Valid email address
2. Configure the content of the email.

Step 4 Send the report.
● Click Send Now to immediately send the report that you configured.
● Click Save, and then the report will be sent at the defined time.
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5 Businesses Operation
5.1 Monitoring Center
The monitoring center provides integrated real-time monitoring applications for scenarios such as
CCTV center. The platform supports live video, license plate recognition, target detection, access
control, emap, snapshots, events, video playback, video wall, and more.
5.1.1 Main Page

Provides frequently used functions such as video, event and alarm.
Log in to the DSS Client. On the Home page, click , and then select Monitoring Center.
Figure 5-1 Monitoring center
Table 5-1 Page description
No. Parameter Description

● List of resources including devices, browser, and maps.
● You can search for a device or channel in the search field.
Fuzzy search is supported so that you can simply enter part
Favorites and device
1 of the name and then select the exact one from the
tree
provided name list.
● Add, delete or rename the favorites. You can also tour the
channels in favorites.
2 Real-time videos Drag a channel to the windows and view its real-time video.
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Live view and ● Live view: View real-time videos.

3
playback ● Playback: View recordings. See "5.1.3 Playback".
The platform supports manually selecting targets in the video,

Search for targets in
4 and then quickly searching for them in DeepXplore. For details,
the video
see "5.1.2.1 Viewing Live Video".
For a door channel, you can configure its mode, including
normally open and closed modes, and restoring it to the
5 Control doors
normal status. After restoring it to the normal status, people
must verify their identifications to pass within defined periods.
● Set window split mode. Supports 1, 4, 6, 8, 9, 13, 16, 20, 25,
36 or 64 splits, or click to set a customized split mode.
If the live-view channel number is more than the number of
Window split mode current windows, then you can turn page(s) by clicking at
6
and full screen the bottom of the page.
● Switch the video window to Full Screen mode. To exit Full
Screen, you can press the Esc key or right-click on the video
and select Exit Full Screen.
Set all windows as alarm windows.

After selecting "Open alarm linkage video in live view" in Local
Set alarm windows in Settings > Alarm, then the alarm videos will be displayed on
7
batches the alarm windows. If the number of alarm windows is less than
that of linkage videos, the video linked to the earliest-triggered
alarm will be opened.
Save all the channels or websites that are opened in to a view

8 Save view so that you can quickly open all of them later. For details, see
"5.1.2.2 View".
9 Close all windows Close all windows in live view.
10 Event panel button Display or hide the event panel.
Displays events from channels that you are viewing live videos
from. You can:
11 Events ● Click different tabs to display only that type of events.

● Click clear all the events.
● Click to go to the top of the list to view the latest events.
● Save the current view of window split and video channels in

the live view section, and name the view. You can directly
select the view from the View tab to display it quickly next
time.
12 View ● Channels under a view or view group can be displayed by
tour (in turn). You can set the tour interval to be 10 s, 30 s, 1
min, 2 min, 5 min or 10 min. Maximum 100 views can be
created.
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If the channel you are viewing live video from is of a PTZ
13 PTZ camera, you can control it through the control panel. For
details, see "5.1.2.4 PTZ".
5.1.2 Video Monitoring

View live videos. For ANPR and face cameras, you can view information of ANPR, face detection and
face recognition. For video metadata cameras, you can view metadata information.
5.1.2.1 Viewing Live Video

View the live video of connected devices.
This section only introduces viewing live video. For map live view, see "4.2 Configuring Map".
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then click Monitoring
Center > Monitoring.
Step 2 Click Live View tab.
Step 3 View real-time video.
You can view live video in the following ways:
● Double-click a channel or drag the channel from the device list on the left to one
window on the right.
● Double-click a device to view all channels under the device.
● Right-click a node, select Tour, and then set tour interval. The channels under this
node will play in turn according to the defined interval.
If the number of splits in the window is more than the number of online channels,
video of all channels will be displayed in the window. Otherwise, click on the
top of the page to turn pages.
Close the on-going tour before starting live view.
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Figure 5-2 Live view
Step 4 You can perform the following operations during live view.
● Display intelligent snapshots.
When viewing live video of face detection cameras, face recognition cameras, ANPR
cameras, or target detection cameras, right-click the monitoring image, and then
select Start Picture Overlay. The snapshot will be displayed on the upper-right corner
of the live window. If no more images are captured, a snapshot will be displayed up to
5 s by default, and it will disappear after 5 s.
Point to the live window, and then select type of images to be displayed.
● Point to the video window, and then you can see the shortcut menu on the upper-
right corner.
Figure 5-3 Live window
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Icon Name Description
Instant playback Open/close instant playback.
Audio Open/close audio.
Audio
Start two-way audio with the device the channel belongs to.
communication
Click it, and then the system begins to record local file and you
can view the record time on the upper left. Click again, and
then system stops recording and saves the file to your PC. The
Local record
recorded video is saved to ..\DSS\DSS Client\Record by default.
To change the storage path, see "8.3.5 Configure File Storage
Settings".
Take a snapshot. The snapshots are saved to ..\DSS\DSS Client
Snapshot \Picture by default. To change the snapshot storage path, see
"8.3.5 Configure File Storage Settings".
Close Close the video.

● Sleep function is supported for IPCs that use 4G mobile network to communicate and
are solar-powered.
When the device is asleep, you can click to wake it up.

Figure 5-4 Wake up the device
The device will regularly request to sleep to save battery. When you are viewing its
live video, the device will request to sleep every 2 minutes. When you are not
viewing its live video, the device will request to sleep every 1 minute. You can
accept or reject so that you can continue to watch live video. When rejecting the
request, you can choose whether to delay the next request from the device.
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Figure 5-5 Request to sleep from the device
● Right-click the live video, and then the shortcut menu is displayed.
The menu varies depending on the functions supported by the device you are
operating on.
Table 5-3 Description
If the camera has more than one audio input channels, you can select
Audio Input Selection one or select the mixed audio. This configuration is effective with both
live view and playback.
Record the audio and video in the current window.

If a channel already has a center recording plan, you cannot start
Start Remote Recording remote recording.
If a video storage disk is configured on the platform, the videos will be
saved to the platform server.
Take snapshots of the current image (three snapshots each time by

default). The snapshots are saved to ..\DSS\DSS Client\Picture by
Continuous Snapshot
default. To change the snapshot storage path, see "8.3.5 Configure
File Storage Settings".
Select stream type as required. Generally, main stream requires the
Stream Type most bandwidth, and sub stream 2 the least. The smaller the
bandwidth is required by the stream, the smoother the video image.
Real-Time Priority: The video is in real-time, but video quality might

be reduced.
Fluency Priority: The video is fluent, but video lagging might occur.
Play Mode Balance Priority: Real-time priority or fluency priority, depending
on actual conditions.
Custom: Configure the video buffer time from Local Settings >
Video. The larger the value, the more stable the video quality.
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Adjust the brightness, contrast, saturation, and chroma of the video
Video Adjustment
for video enhancement.
Click it, and then click and hold the video image to zoom in on the
Digital Zoom image. Right-click the image, and then select Digital Zoom again to
exit zooming in.
Divide one window into 2 (1+1 mode), 4 (1+3 mode), and 6 (1+5
mode). One window will play the real-time video, and the others play
different defined areas of the real-time video.
Window Mode
If a device supports target tracking, you can enable this function in
any window mode, the windows that play defined areas of the real-
time video will follow the target when detected, until it disappears.
Displays rule lines, bounding box on targets, and detection area for
intelligent rules, except for motion detection. After enabled, the
configuration will be saved, and only works on the current channel in
AI Overlay the live view and playback.
AI overlay information is not displayed by default.
Displays the bounding box on targets. After enabled, the

SMD Overlay configuration will be saved, and only works on the current channel in
the live view and playback.
For a camera that supports privacy masking of human face, you can
Disable Privacy Masking
disable the masking here to view the face image.
Alarm Output Control Turn on or turn off alarm output channels.
You can turn on or off the audio and light channels one by one or at
Audio and Light Control
the same time.
For channels added through NVR, XVR, IVSS or EVS, you can select this
Device Intercom
option to talk to the NVR, XVR, IVSS or EVS.
Add to Favorite You can add the active channel or all channels into Favorite.
When selecting open alarm linkage video In Preview (in live window)
from Local Settings > Alarm, then the video will be displayed on the
window which is set to alarm window. If multiple alarms are triggered,
Set as Alarm Window the video linked to the latest alarm will be opened. If the number of
alarm windows is fewer than the number of linkage videos, the video
linked to the earliest-triggered alarm will be opened. After enabling
Set as Alarm Window, the window frame is displayed in red.
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This function is available on fisheye cameras only. When changing the

video stream, the fisheye view mode will maintain the current
configuration.
Fisheye View According to different installation methods, the fisheye view can be
varied.
In-ceiling mount: 1P+1, 2P, 1+2, 1+3, 1+4, 1P+6, 1+8.
Wall mount: 1P, 1P+3, 1P+4, 1P+8.
Ground mount: 1P+1, 2P, 1+3, 1+4, 1P+6, 1+8.
● To view real-time temperature of a point on the thermal camera view, hover over that
point.
Figure 5-6 View temperature
● If a channel supports electronic focus, you can enable electronic focus for it on the
platform to adjust video definition and size.
The page might vary according to the lens types of cameras. Lens types include
embedded zoom lens and external CS electronic lens. The following figure is for
reference only.
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Zoom in/out.
Zoom +/- (for
embedded zoom lens) Click or click and hold or , or drag the slider to the left or right
to zoom in/out.
Adjust camera focus to achieve the best video definition.

Focus +/-
Click or click and hold or , or drag the slider to the left or right
to adjust focus.
Auto Focusing (for

embedded zoom lens) Adjust image definition automatically.
ABF (auto back

focusing, for external CS Other focusing operations are unavailable during auto focusing.
electronic lens)
When image definition is imperfect, or after many times of zooming or
Reset focusing operations, you can click Reset to reset the lens, so as to
eliminate lens deviation.
● Tour
On the live view page, right-click a device or node, select Tour, and then select an
interval. The channels under this device or node will be played in turn at the pre-
defined interval. You can also customize the interval.
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Figure 5-8 Start tour
To view remaining time of a channel during tour, check .

To pause, click .
To exit tour play, click .

● Region of interest (RoI)
A window can be divided into 4 or 6 regions during live view. One area is used to play
live video and other regions are used to zoom in regional image.
On the live view page, right-click the window, select Window Mode, and then select a
mode. For example, select a 1+3 mode.
To exit the Window Mode, right-click the window and then select .
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Figure 5-9 Split mode
Figure 5-10 1+3 mode
● Search for targets in the video.
Click on the upper-right corner to select and search for the target in DeepXplore.
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Figure 5-11 Select a target
● View real-time events.
Click to open the event panel, which displays the real-time alarm events of the
channel.
Click the event type on the top of the event panel to view the corresponding event.
Click event record to view the snapshot. Video playback is also supported.
Operations related to different events might be different.
: Refreshes events in real time. : Stops refreshing.
Click to clear the events in the event panel.
Click to quickly view the latest events.
● Remotely unlock the door.
When viewing the access control channel, you can remotely control the status of the
door on the upper-right corner: Normally open ( ), normally closed ( ), or normal
status ( ). You need to enter the login password of the current user before operation.
Restore the door to normal status first, and then the door can be opened and closed
according to defined period or through face recognition.
In the video window of the access control channel, you can remotely lock or unlock
the door.
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Figure 5-12 Lock/unlock the door
● Video intercom.
When viewing the video intercom channel, you can answer or hang up the call.
Figure 5-13 Video intercom
5.1.2.2 View
The current layout and resources can be saved as a view for quick play next time.
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Views can be categorized in public views and private views. Only administrators are allowed to
configure public views, and the users specified by them can access certain public views. Private
views are configured and owned by users themselves. They can share private views to other users.
Views are categorized into different groups, which include three levels: First-level root node,
second-level grouping and third-level view. Tour is supported for first-level root node and second-
level grouping. The tour time can be 10 s, 30 s, 1 min, 2 min, 5 min, 10 min, or customized (5 s–120
min). Up to 1000 views can be created.
5.1.2.2.1 Creating a Public View Group
Public view groups are used to organize public views. Besides the root group Public View, you can
create only one level of sub groups. Only administrators are allowed to create public view groups.
By default, all users are allowed to access Public View and its views. If you want to control access,
create groups that can be access by specified roles and their users, and save views to the groups.
Procedure
Step 2 Click View.
Step 3 Right-click Public View , and then select Create View Group.
Step 4 Enter a name for the group, and then select the roles that are allowed to access this
group.
Click to view the users of a selected role.

Step 5 Click OK.
5.1.2.2.2 Creating a Private View Group
Private view groups are used to organize private views. Besides the root group Private View, you
can create only one level of sub groups. Private views are configured and owned by users
themselves. They can share private views to other users.
Procedure
Step 2 Click View.
Step 3 Right-click Private View , and then select Create View Group.
Step 4 Enter a name for the group, and then click OK.
5.1.2.2.3 Creating a View
Views are categorized into public or private view groups. They are used to quickly apply different
resources and settings. For example, a view contains the live videos of multiple channels, split
mode, number of alarm windows, and more. When you open the view, these configurations will be
applied at the same time, and you do not need to configure them from again.
Procedure
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Step 2 Configure the split mode, and then drag channels, maps, and the browser to the
windows.
Step 3 Click on the upper-right corner to save the current layout.

Select a type for the view. Only administrators can create a public view.
View Type
If the view is saved to Public View, all users can access it.
View Name Enter a name for the view. It can be the same as other groups or views.
View Group Select a group the view belongs to based on its type.
5.1.2.2.4 Updating a View
When you need to change the resources or settings in a view, you can update them directly
without creating a view.
Procedure
Step 2 Click View.
Step 3 Double-click or drag a view to a window to open it.
Step 4 Change the resources or settings, such as the split mode, number of channels and alarm
windows, and the locations of the channels.
Step 5 Click on the upper-right corner to update the view.
5.1.2.2.5 Viewing a View
● Live view
Double-click or drag a view to a window to view its resources.
● Tour
Right-click a view group, select Tour and set the tour period.
To view remaining time for a view, check .

To pause, click .
To exit tour, click .
5.1.2.2.6 Sharing a Private View
Privates views can be shared to other users.

Procedure
Step 2 Click View.
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Step 3 Right-click a view, and then select Share View.

Step 4 Select a user and enter a message in the remark, and then click OK.
The view will be saved to Private View of the user.
The share will fail if the user's view groups or views reach the limit. You can share again
after the user deletes a group or view.
5.1.2.2.7 Related Operations
● Change the group a view belongs to.

Drag a view to other groups. You can only do so for private views. You cannot drag a private
view to a public view group, or a public view to a private view group.
● View the details of a public view group or a view
Right-click a public view group, and then select View Details to check the roles and users
allowed to access it.
Right-click a public view group, and then select Resources Details to check the information of
the channels, including the name, type, and organization.
● Edit the information of a public view group
Right-click a public view group, and then select Edit to change its name and the roles and users
that are allowed to access it.
● Rename a view
Right-click a view, and then select Rename to change its name.
● Delete a group or view
Right-click a group or view, and then select Delete to delete it. If there are multiple views in the
group, they will also be deleted.
5.1.2.3 Favorites
Add frequently used channels to favorites so that you can quickly locate and operate on them. You
can also share your favorites to other users.
5.1.2.3.1 Creating Favorites Folder
Each user can create up to 999 favorites folders. The number of channels in all favorites folders can
be up to 2,000.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring.
Step 2 Click Favorites.
Step 3 Click a folder and click , or right-click a folder and select Add a Favorites.
Step 4 Select a parent node, enter a name for the folder, select the channels to be added to the
folder, and then click OK.
The favorites folder is added as a sub folder under the parent node you selected. The
maximum level of a favorites folder can be up to 10.
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5.1.2.3.2 Editing or Deleting Favorites Folder
Log in to the DSS Client. On the Home page, click , and then select Monitoring > Favorites.
● Edit a folder: Click a folder and click , or right-click a folder and select Edit, and then you can
edit the name and channels of the folder.
● Delete a folder: Click a folder and click , or right-click a folder and select Delete, and then you
can delete the folder, its sub folders and all channels.
You can also right-click a channel and select Delete to remove it from a folder.
5.1.2.3.3 Sharing Favorites Folder
You can share a folder and its channels to other users. For permission control, if the users you are
sharing with only has permission to certain channels, or no permission to any channels, they will
receive a folder with only the channels they have permission to, or an empty folder.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring.
Step 2 Click Favorites.
Step 3 Right-click a folder, and then select Share the Favorites.
Step 4 Select one or more users, and then click OK.
The folder, its sub folders, and all the channels will be shared with the users you selected.
But if any of the follow situation occurs with the users you are sharing with, this operation
will fail:
● They have more than 999 folders.
● They have 2,000 channels in all folders.
● The levels of their folders have reached 10.
5.1.2.3.4 Viewing Favorites Folder
● Live view
On the Monitoring page, and then click Favorites to open list of favorites folders. Double-click
or drag a folder or channel to the window on the right to view live videos.
● Tour
On the Monitoring page, and then click Favorites to open list of favorites folders. Right-click a
folder and select Tour, and then select a duration. The platform plays live videos of all the
channels in the folder and its sub folders in a loop.
To view remaining time of a channel during tour, click .

To pause, click .
To exit tour play, click .
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5.1.2.4 PTZ
Operate PTZ cameras during live view on the DSS Client.
5.1.2.4.1 Configuring Preset
A preset is a set of parameters involving PTZ direction and focus. By calling a preset, you can quickly
rotate the camera to the pre-defined position.
Procedure
Step 1 On the Monitoring Center page, open the video of a PTZ camera.
Step 2 Click .
Figure 5-14 Go to PTZ control panel
Step 3 Click .
Step 4 Add a preset.
1. Rotate the PTZ camera to a specific point.
2. Click , enter the preset name, and then click .
Related Operations
Call a preset: Click of a specific preset, and then camera will rotate to the related position.
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5.1.2.4.2 Configuring Tour
Set the tour parameters so that a camera can go back and forth among different presets. Set tour to
enable camera to automatically go back and forth between different presets.
Prerequisites
You have added at least 2 presets.
Procedure
Step 2 Click .
Step 3 Click .
Step 4 Click .
Step 5 Add tours.
1. Enter tour name, and click .
2. Select a preset from the drop-down list on the left.
3. Repeat the previous 2 steps to add more presets.
4. Click OK.
Related Operations
To start tour, click , then camera goes back and forth among the presets.
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5.1.2.4.3 Configuring Pattern
A pattern is a record of a consecutive series of PTZ operations. You can select a pattern to repeat
the corresponding operations quickly. See pattern configuration instructions as follows.
Procedure
Step 2 Click .
Step 3 Click .
Step 4 Click , and then operate the 8 PTZ buttons of PTZ to set pattern.
Step 5 Click .
Related Operations
Call pattern: Click , and then the camera will automatically repeat the pattern that you have
configured.
5.1.2.4.4 Configuring Scan
The camera automatically scans horizontally at a certain speed.

Procedure
Step 2 Click .
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Step 3 Click .
Step 4 Click PTZ button, and rotate PTZ to the left to a position, and then click to set the left
boundary.
Step 5 Continue to rotate PTZ to the right to a position, and then click to set the right
boundary.
Step 6 Click to start scanning, then PTZ will rotate back and forth automatically within the
two boundaries.
5.1.2.4.5 Enabling/Disabling Pan
On the Monitoring Center page, open the video of a PTZ camera. Click , and then click . PTZ
rotates 360° at a specified speed. Click to stop camera rotation.
5.1.2.4.6 Enabling/Disabling Wiper
Enable/disable the PTZ camera wiper. Make sure that the camera supports wiper function.
On the Monitoring Center page, open the video of a PTZ camera. Click , and then click to
turn on wiper. Click to turn off wiper.
5.1.2.4.7 Enabling/Disabling Light
Turn on/off camera light. Make sure that the camera supports light.
On the Monitoring Center page, open the video of a PTZ camera. Click , and then click to
turn on light. After enabling light, click to turn off light.
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5.1.2.4.8 Configuring Custom Command
Procedure
Step 2 Click .
Step 3 Enter your command in the Command box.

Figure 5-19 Custom command
Step 4 Click to show the command functions.
5.1.2.4.9 PTZ Menu
Procedure
Step 2 Click .
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Step 3 Click .
Step 4 Click .
Step 5 Use the panel to go to the menu configuration page.
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Figure 5-21 Go to PTZ menu configuration page
Table 5-6 PTZ menu description
/ Up/down.
/ Left/right. Point to set parameters.
Click to enable PTZ menu function. System displays main menu on the
monitor window.
Click to close PTZ menu function.
It is the confirm button. It has the following functions.
OK
● If the main menu has the sub-menu, click OK to enter the sub-menu.
● Point to Back and then click OK to go to go back to the previous menu.
● Point to Exit and then click OK to exit the menu.
Point to Camera and then click OK to enter camera settings sub-menu page.
Camera Set camera parameters. It includes picture, exposure, backlight, day/night
mode, focus and zoom, defog, and default.
Point to PTZ and then click OK to go to PTZ sub-menu page. Set PTZ functions.
PTZ
It includes preset, tour, scan, pattern, rotation, PTZ restart, and more.
Point to System and then click OK to go to system sub-menu page. Set PTZ
System simulator, restore camera default settings, video camera software version and
PTZ version.
Return Point to the Return and then click OK to go back to the previous menu.
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Exit Point to the Exit and then click OK to exit PTZ menu.
5.1.2.5 Fisheye-PTZ Smart Track

Link a PTZ camera to a fisheye camera so that when the fisheye camera detects a target, the PTZ
camera automatically rotates to it and track.
5.1.2.5.1 Preparations
Make sure the following preparations have been completed:

● Fisheye camera and PTZ camera are well deployed. For details, see corresponding user's
manuals.
When adding cameras, select Encoder from Device Category.
Features of fisheye camera is set to Fisheye. For details, see "3.1.2.5.2 Modifying Device
Information".
Figure 5-22 Set fisheye camera features
5.1.2.5.2 Configuring Fisheye-PTZ Smart Track
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then click Monitoring Center.
Step 2 Click .
Step 3 In the device tree on the left, right-click a fisheye camera, and then select Modify Smart
Track.
Step 4 Click next to Please select a PTZ camera to link, and then select a PTZ camera.
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Figure 5-23 Set smart track rules (1)
Step 5 Click and then move the of the fisheye on the left to select a position. Click of
the PTZ camera to find the position. Adjust the PTZ camera to find the position and move
the PTZ to the center position (The green cross on the image).
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Figure 5-24 Set smart track rules (2)
● Select 3-8 mark points on fisheye camera.

● When you find mark point on the right side of the PTZ camera, click to zoom out
PTZ.
● Click to 3D position, and when you click a certain point on the left side of PTZ
camera, it will automatically move to the center.
Step 6 Click to save the calibration point.
See above steps to add at least three calibration points. These three points shall not be on
the same straight line.
Step 7 Click Save.
5.1.2.5.3 Applying Fisheye-PTZ Smart Track
Procedure
Step 1 Log in to the DSS Client. On the Monitoring Center page, select the fisheye camera on
the device tree and then right-click to select Smart Track.
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Figure 5-25 Select a smart track channel
Step 2 Click any point on the left of fisheye, PTZ camera on the right will automatically rotate to
corresponding position.
5.1.3 Playback
Play back recorded videos.
5.1.3.1 Page Description
Log in to the DSS Client. On the Home page, click , and then click Monitoring. Click the
Playback tab.
Figure 5-26 Playback page
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Table 5-7 Function description
Icon Description
Lock the video stored to the server within some period of designated
channel. Locked video will not be overwritten when disk is full.
Select and download a duration of video on the progress bar.
Download the video.
Filter video according to record type.
Make dynamic detection analysis over some area of the record image,
and it only plays back the video with dynamic image in the detection
area.
Play multiple recorded videos from the same time. For example, you are
playing recorded videos from 3 channels at the same time. Select
channels, configure when you want to play the recorded video from,
and then click this icon. All 3 channels will play recorded videos from the
same time.
/ Play the video backwards or forwards.
Stop/pause the video.

Play back or forward frame by frame. Click and hold to play
/ continuously.
Fast forward or slow down the video to up to 64 times. When playing a
video backwards or forwards alternately, the play speed will not be
changed.
During playback, you can drag time progress bar to play back record at
the specific time.
Select the storage location of the video to be searched. Supports
searching for the video on the platform server or storage device.
Tag records.
Lock records.
5.1.3.2 Playing Back Video
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitoring
Center.
Step 2 Click the Playback tab.
Step 3 Double-click or drag a channel to a window on the right.
Step 4 Select the storage path of recorded video from , and then click to
select the date.
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Dates with blue dot means there are recordings.

Step 5 Click to play the video.

Step 6 Hover over the video, and then the icons appear. You can perform the following actions.
Figure 5-28 Video playback
Table 5-8 Function description

Take a recording on Click this icon to start recording. The recorded video is stored
the device locally. The saving path is C:\DSS\DSS Client\Record\ by default.
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Take a snapshot on Take a snapshot of the current image and save it locally. The
the device saving path is C:\DSS\DSS Client\Picture\by default.
Close Close the window.
If the device has been marked on the map, click the icon to
Map location open the map in a new window to display map location of the
device.
Capture the target in the playback window. Click to select

the search method, and then the system goes to the page with
search results. More operations:
Search by snapshot
● : Move the selection area.
● : Adjust the size of the selection area.
● Right-click to exit search by snapshot.
Tag Tag the videos of interest for easy search in the future.
Right-click the video, and then you can perform the following actions.
Figure 5-29 Shortcut menu
If the camera has more than one audio input channels, you can select
Select Audio Input one or select the mixed audio. This configuration is effective with both
live view and playback.
Take snapshots of the current image (three snapshots each time by
default). The snapshots are saved to ..\DSS\DSS Client\Picture by
Continuous Snapshot
default. To change the snapshot saving path, see "8.3.5 Configure File
Storage Settings".
Adjust the brightness, contrast, saturation, and chroma of the video
Video Adjustment
for video enhancement.
Click it, and then double-click the video image to zoom in the image.
Digital Zoom
Double-click the image again to exit zooming in.
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The client does not show rule lines over live video by default. When
needed, you can click AI Overlay and enable Rule Overlay and
Bounding Box Overlay, and then the live video shows rule lines if the
AI Overlay
AI detection rules are enabled on the device. This configuration is
effective with the current selected channel both in live view and
playback.
Enable SMD Overlay to show target bounding box over live video.
When SMD is enabled on the device, you can enable SMD Overlay for
SMD Overlay the device channel, and then the live video will display dynamic target
bounding boxes. This configuration is effective with the current
selected channel both in live view and playback.
For a camera that supports privacy masking of human face, you can
Disable Privacy Masking
disable the masking here to view the face image.
Play the video of the current channel on video wall. Make sure that
Playback on Video Wall
video wall is configured (see "5.1.5 Video Wall").
When selecting open alarm linkage video In Preview (in live window)
from Local Settings > Alarm, then the video will be displayed on the
window which is set to alarm window. If multiple alarms are triggered,
Set as Alarm Window the video linked to the latest alarm will be opened. If the number of
alarm windows is fewer than the number of linkage videos, the video
linked to the earliest-triggered alarm will be opened. After enabling
Set as Alarm Window, the window frame is displayed in red.
5.1.3.3 Locking Videos

Lock the video stored on the server within a period of a specific channel. The locked video will not
be overwritten when disk is full.
Procedure
Center.
Step 3 Select a channel from the device tree, and then double-click it, or drag it to the window.
select the date.
The search results are displayed.
Dates with blue dot means there are video recordings.
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Step 5 Select a window that has recorded video, and then click on the bottom of the page,
and then click on the timeline to mark the start point and end point of the video clip you
need.
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Figure 5-31 Lock record
Step 6 Confirm the start and end time, and then click OK.
Related Operations
Click on the lower-right corner, and then all the recordings locked by the user currently logged
in to the client are displayed. Double-click one to quickly play the recording.
5.1.3.4 Tagging Videos

You can tag records of interest for quick search.
Procedure
Center.
Step 3 Double-click or drag a channel to a window.
Step 4 Select the storage path from where the recorded videos are stored ,
and then click to select the date.
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Step 5 Point to the window, and then click .

Step 6 Enter a name for the tag, and then click OK.
Related Operations
Click on the lower-right corner to view all the tags in the current recorded video. Double-click a
tag to play the recorded video from the time of the tag. You can search for tags by their names.
5.1.3.5 Filtering Recording Type

Filter video according to record type, record type includes scheduled recording, alarm video,
motion detection video, and videos recorded in main or sub stream.
Procedure
Center.
Step 4 Click , select one or more types, and then click OK.
The platform only displays videos of the selected types in different colors on the timeline.
Filtering videos by video stream is only supported when you are viewing a video stored
on a device, and the search type of device video stream is set to main and sub streams.
For details, see "8.3.2 Configuring Video Settings".
5.1.3.6 Searching for Targets

When playing back a video, you can manually select a target, and then search for it in DeepXplore.
Procedure
Step 2 Double-click or drag a channel to a window on the right.
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select the date.
Dates with blue dot means there are recordings.
Step 4 Click on the bottom of the page.

Step 5 Drag on the video to select a target.
Right-click to exit this function.

Figure 5-33 Select a target
Step 6 (Optional) Adjust the area of selection.
● Drag to move the area to any location.

● Drag to resize the area.
Step 7 Click and select a type for the target, and then you are directed to DeepXplore to
search for it. For details, see "5.3 DeepXplore".
5.1.3.7 Clipping Videos
Procedure
Center.
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select the date.

Step 5 Select a date with video recordings, and then click .

Step 6 On the timeline, click the point with green shade to start clipping, drag your mouse, and
then click again to stop clipping.
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Figure 5-35 Download recorded video
Step 7 Enter the password of the current user.

Step 8 (Optional) Enable Transcode, and then select the file format.
Step 9 Click OK.
5.1.3.8 Smart Search

With the smart search function, you can select a zone of interest on the video image to view motion
records within this section. The relevant camera is required to support Smart Search; otherwise the
search result will be empty.
Procedure
Center.
select the date.
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Step 5 Select a window that has videos, click , and then select a type.
The smart search page is displayed, with 22 × 18 squares in the window.
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Figure 5-37 Smart search
Step 6 Click the squares and select detection areas.
● Select a detection area: Point to image, click and drag to select a square.
● For the selected area, click again or select square to cancel it.
Step 7 Click to start smart search analysis.
● If there are search results, the time progress bar will become purple and display
dynamic frame.
● It will prompt that the device does not support smart search if the device you selected
does not support the function.
Click to select the detection area again.

Step 8 Click the play button on the image or control bar.
The system plays search results, which are marked purple on the timeline.
Step 9 Click to exit smart search.
5.1.4 Map Applications

On the map, you can view real-time videos of devices, locations of channels that trigger alarms,
cancel alarms, and more.
Prerequisites
Make sure that you have configured a map. For details, see "4.2 Configuring Map".
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Procedure
Step 1 Log in to the DSS Client, and on the Home page, select > Monitoring.
Step 2 Click .
Step 3 In the list of maps, click a map.
Step 4 View video, cancel alarms, and more.
The functions vary with the types of maps and devices. Slight differences might be found
in the actual page.
Table 5-10 Function Description
Function Description
Hide Device Name Only displays the icons of devices or channels.
Rotate the wheel or click and to zoom in and out on the map.
When zooming out on the map, the same type of devices or channels will
be merged together if they are near each other.
Zoom in and out on

the map
Click Pane, select devices on the map, and then click to view videos in
View live video
batches; or click on the map, and then select to view videos.
Click Pane, select devices on the map, and then click to view videos in
Playback
batches; or click on the map, and then select to view videos.
View alarms Click to view all alarms that are triggered. Click an alarm and the map
will zoom in to the location of the device that triggered the alarm.
Alarms will be automatically canceled after 30 s.
Click a device on the map, and then select .

Cancel alarms
The alarm will also be automatically canceled after 30 s.
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● The alarm area and detection area are displayed on the map by default.
If a target is detected, its real-time location will be displayed in these
areas.
● Click a radar channel, you can view its information and use the
following functions:
: View the raster map on the radar. You can use this function to
check if the maps on the radar and the platform are consistent.
Monitor a radar : View the real-time videos of the linked PTZ cameras.
: Search for and view recordings of the linked PTZ cameras.
: View the real-time videos of the channels bound to the radar.

You can use this function to monitor the area around the radar.
: If the alarm area and detection area of the radar are keeping
you from operating other channels, you can click this icon to hide
these areas.
Select the types of devices and channels you want to display on the map.
Show devices
You can click an alarm output channel to control whether it will output
alarm signals.
If a device supports visual area, click Visual Area and double-click a device
on the map to show its monitoring area.
Visual area
This function is only available on GIS maps.
If a device supports initial angle, click Initial Angle and double-click a

device on the map to show the initial angle.
Initial angle
Select Box > Length, connect two points with a line on the map (double-
click to finish drawing), and then the distance between the points is
shown.
Measure distance
Select Box > Area, select a region on the map (double-click to finish
drawing), and then the area is measured.
Measure area
Clear To clear all markings on the map, click Clear.

Add marks Select Box > Add Mark, and then mark information on the map.
Select Box > Reset to restore the map to its initial position and zoom
Reset
level.
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Click to view the information of the sub map.

Sub maps
Double-click , and then the platform will go to the sub map, where you
can view the resources on it.
5.1.5 Video Wall

A video wall, which consists of multiple video screens, is used for displaying videos on the wall,
instead of small PC displays.
Complete video wall settings before you can view videos on the wall.
5.1.5.1 Configuring Video Wall
5.1.5.1.1 Page Description
Before using the video wall function, you should get familiar with what you can do on the video
wall page.
Figure 5-38 Video wall
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If you have selected Device and Channel in Local Settings >

General, the device tree will display all devices and their channels.
Otherwise, it will only display all channels.
1 Device tree Click to view channels that you have saved to favorites.
You can enter keywords in to search

for the channels you want.
2 Live view View live videos from channels.

View the channel information in a screen of the video wall.
● Click and view the live video of the channel in Live View on
the lower-left corner. This can be helpful when you need to make
sure whether it is the channel you want.
Detailed ● Click to adjust the order of channels.

3
information
● Click to delete the channel from the screen.
● Click Stay Duration (sec) or to define the for how long the
live video of the channel will be displayed during each tour.
● Click Stream or to change the video stream of the channel.
4 Window split Select how you want the window to split.

5 Clear screen Clear all the screens.
Stopping or
6 Stop or start all tours.
starting all tours
If multiple screens in a video wall are configured to be a combined
7 Lock window screen, then you can perform video roaming on the window that has
been locked.
Display the real-time video, or a snapshot of the real-time video every

10 minutes of the bound channel in the screen.
8 Display mode
If nothing happens after operation, you can just click another screen,
then click the screen you want, and then it should work properly.
Turning on or off Turn on or off the screens configured for the currently selected video
9
screens wall.
Decoding to wall
immediately When a task has been configured, the platform will immediately
10
after decode channels to the video wall.
configuration
11 Decoding to wall Manually decode channels to the video wall.
Video wall
12 Click to view the layout of the current video wall.
layout
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Video wall
13 The display area for video walls.
display area
Screen Includes stopping tour for the screen, muting, pasting, maximizing or
14
operations restoring the screen, and closing the screen,
15 Video wall plan Configure a timed or tour plan for the video wall.
Video wall
16 Select the video wall you want to configure.
selection
Display task
17 Add, save, and delete tasks.
management
5.1.5.1.2 Preparations
To display video on the wall, make sure that:

● Cameras, decoders and video wall are well deployed. For details, see the corresponding user's
manuals.
During configuration, make sure that:
When adding a camera, select Encoder from Device Category.
When adding a decoder, select Video Wall Control from Device Category.
5.1.5.1.3 Adding Video Wall
Add a video wall layout on the platform.

Procedure
Step 1 Log in to the DSS Client, and on the Home page, select Monitoring Center > .
Step 2 From the Video Wall drop-down list, select Add New Video Wall.
Step 3 Enter Video Wall Name, and then select a window splicing mode.
● Select a splicing mode from among 1 × 1, 2 × 2, 3 × 3, 4 × 4 or set a custom mode by

clicking .
● A multi-screen splicing mode is a combined screen by default. You can perform video
roaming on it. For example, with a 2×2 combined screen, if you close 3 of them, the
other one will be spread out on the combined screen. To cancel combination, click the
combined screen, and then click .
● To create a combined screen, press and hold Ctrl, select multiple screens, and then
click .
● To clear the created screen, click .
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Figure 5-39 Add a video wall
Step 4 Click Next Step.

Step 5 Select the encoders which need to be bound in the device tree, and drag it to the
corresponding screen.
● You can set whether to show ID in the screen, means that the screen ID is
disabled; click the icon and it becomes , which means that screen ID is
enabled.
● Each screen in a combined screen must be bound with a decoding channel.
Step 6 Click Finish.
5.1.5.1.4 Configuring Video Wall Display Tasks
Display videos on the wall manually or in accordance with the pre-defined configuration.
Procedure
Step 2 In the Task drop-down list, select Add.
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Figure 5-40 Add a video wall task
Step 3 From the device tree, select a camera, and then drag it to a screen, or select a window,
drag the camera to the Detail section.
If you do not close video wall display in advance, this action will delete the bound camera
and play the selected camera on the wall.
Step 4 Click .
If you have selected an existing task in the Task drop-down list, after dragging the video
channel to the window, click to save it as a new task, which will be played on the wall
immediately.
Step 5 Name the task, and then click OK.
● During video wall display of a task, if you have rebound the video channel, click to
start video wall display manual.
● During video wall display, click or to stop or start tour display.
Step 6 Click to start video wall display.
5.1.5.1.5 Configuring Timed Plans
Procedure
Step 2 Click on the upper-right corner.
Step 3 Hover over , and then select .
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Figure 5-41 Set timed plan
Step 4 Enter the plan name.

Step 5 Select a video task, set start time and end time, and then click Add.
Repeat this step to add more tasks. The start time and the end time of tasks cannot be
repeated.
Select the Enable This Timed Plan in Remaining Time check box, and then set the task.
The video wall displays the selected task during the remaining period.
Step 6 Click Save.
Step 7 Click to start the plan.
You cannot display multiple plans on the wall at the same time. When a plan is enabled,
the previous plan on the wall is automatically terminated.
Figure 5-42 Enable timed plan
● Modify plan: .
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● Delete plan: .
5.1.5.1.6 Configuring Tour Plans
After setting video wall tasks, you can configure the sequence and interval of tasks so that they can
automatically play in turn on the wall.
Procedure
Step 2 Click on the upper-right corner.
Step 3 Hover over , and then select .

Figure 5-43 Tour plan
Step 4 Enter task name, select a video task and then set stay time. Click Add.
Repeat this step to add more tasks.
Click to adjust task sequence; click to delete a task.

Figure 5-44 Tour information
Step 5 Click Save.
Step 6 Click to start the tour plan.
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You cannot display multiple plans on the wall at the same time. When a plan is enabled,
the previous plan on the wall is automatically terminated.
Figure 5-45 Enable tour plan
● Modify plan: Click .
● Delete plan: Click .
5.1.5.2 Video Wall Applications
Make sure that decoder video ports are connected to the video wall screens.
5.1.5.2.1 Instant Display
Drag a camera to the video wall screen for instant display on the wall.
The video wall display task is configured. For details, see "5.1.5.1.4 Configuring Video Wall Display
Tasks".
Procedure
Step 2 In the Video Wall drop-down list, select a video wall.
Step 3 Click to start video wall display.
Step 4 Drag a camera from the device tree to a screen, or select a window and drag the camera
to the Detail section.
● A window can be bound to multiple video channels.

● The binding mode, which includes Tour , Tile, and Inquiry, can be set in Local
Settings > Video Wall. For details, see "8.3.3 Configuring Video Wall Settings".
● For a fisheye camera, right-click it to select the installation mode for fisheye
dewarping.
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Figure 5-46 Bind video channel
Step 5 Select a screen, and then click Detail to view detailed information about the screen and
channel, including stream type, preset and display sequence.
● Click to view live video of the current channel on the lower left.
● Click to adjust sequence.
● Click to delete the video channel on the current window.
5.1.5.2.2 Video Wall Task Display
Display a pre-defined task on video wall.

Procedure
Step 1 Log in to the DSS Client, and on the Home page, select Tools > Video Wall.
Step 2 In the Task drop-down list, select a task.
Step 3 Operations available.
● After changing the video channel that is being displayed, click at the lower-right
corner before you can see the effect on video wall.
● Click / to pause or stop.
● Select a screen, and then click Detail to view detailed information about the screen
and channel, including stream type, preset and display sequence.
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5.1.5.2.3 Video Wall Plan Display
Display a pre-defined plan on video wall.
Make sure that there are pre-defined plans.

The video wall automatically works as the plans have been configured. To stop the current plan,
click on the upper-right corner of the Video Wall page, and then it changes to . Click to start
displaying video on wall again.
Figure 5-47 Display video wall plan
5.2 Event Center

When alarms are triggered, you will receive notifications on real-time alarms. You can view their
details, such as snapshots and recordings, and process them. If you miss alarms occurred during a
certain period, or want to check certain alarms, such as high priority alarms occurred in the past day
or all alarms that have not been processed in the past week, you can set the search conditions
accordingly and search for these alarms.
Make sure that you have configured and enabled alarm events. To configure, see "4.1 Configuring
Events".
5.2.1 Real-time Alarms

View and process real-time alarms.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then select Event Center.
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Step 2 Click .
The alarm list is refreshed in real time. To stop refreshing, click Pause Refresh . To
continue receiving alarms, click Start Refresh.
Figure 5-48 Real-time alarms
Step 3 Click to claim an alarm.

After an alarm has been claimed, the username of your account will be displayed under
the Processed by column.
Step 4 Process alarms.
You can use the up and down arrow keys on the keyboard to quickly select other alarms.
1. Click or double-click the alarm.

Figure 5-49 Alarm details
2. The middle area displays the time when the alarm was triggered, name and location of
the alarm source, alarm type, and the live video images of linked channels, alarm
videos, and alarm snapshots.
Double-click a window to view them in larger size. Click to go back.
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Figure 5-50 Alarm linkage media
3. On the right side, select how to process the alarm, enter some comments, and then
click OK.
Forward allows you to forward the alarm to another user who will process it.
4. (Optional) Click to disarm the alarm. This alarm will not be triggered within the
defined period.
5. (Optional) Click to send the alarm information to other users as a prompt or an
email.
Figure 5-51 Send email
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6. Click and configure the parameters related to the processing comments, and then
click OK.
● Require Processing Remarks to be Entered : After enabled, users must enter
some content in the processing comments to successfully process alarms.
● Pre-processing Remarks : Configure the predefined comments for each
processing status. The content will be automatically filled in when users select
different status for alarms.
Related Operations
The platform also supports processing alarms in batches. Click Batch Process, select multiple
alarms, and then you can process them in batches.
5.2.2 History Alarms

Search for and process history alarms.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then select Event Center.
Step 2 Click .
Step 3 Set search conditions, and then click Search.
Figure 5-52 History alarms
Step 4 Claim and process alarms. For details, see "5.2.1 Real-time Alarms".
You can use the up and down arrow keys on the keyboard to quickly select other alarms.
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5.2.3 Alarm Controller

You can monitor and manage alarms controllers.
Prerequisites
Alarm controllers are added to the platform. See "3.1.2 Managing Device".
Procedure
Step 1 Click .
Step 2 In the device tree, click an organization.
All alarm controllers under this organization will be displayed on the right. You can select
one or more alarm controllers, and then click Away Arm or Disarm to arm or disarm the
alarm controllers you selected.
If arming failed, you can click Force Arm on the prompt window to arm again.
Figure 5-53 Alarm controller organization
Step 3 In the device tree, click an alarm controller.

All subsystems under this alarm controller will be displayed on the right.
You can right-click an alarm controller, and then click Update Alarm Controller to
update its information.
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Figure 5-54 Subsystems
Step 4 Arm or disarm subsystems.

● : Operate on multiple subsystems.
● : Operate on one systems.
● See the user manual of the alarm controller for detailed description on each function.
● If arming failed, you can click Force Arm on the prompt window to arm again.
Step 5 In the device tree, click a subsystem of the alarm controller.
All zones under this subsystem will be displayed on the right.
Figure 5-55 Zone
Step 6 Bypass, isolate, or unbypass zones.
● : Operate on multiple zones.

● : Operate on one zone.
● See the user manual of the alarm controller for detailed description on each function.
● If arming failed, you can click Force Arm on the prompt window to arm again.
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5.3 DeepXplore
You can set multiple search conditions to view records of people, vehicle snapshots and access that
you are interested in.
5.3.1 Searching for Records

In this section, you can view integrated records of people, vehicle, and access control..
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then select DeepXplore.
Step 2 Click , and then select Record.

Figure 5-56 Record search
Step 3 Set the search object, channel and time, and then click Search.
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Figure 5-57 Search result
For the search result, you can perform following operations.
● You can hover the mouse over the small image on the right, and then click to
search for images similar to this one. The platform will compare the image you upload
to the records and the images in face comparison groups, and then return results
based on the defined similarity.
You can also click to add it to a face comparison group. After you send the group
to devices and configure an event, devices can trigger alarms when the face is
recognized.
● Click to delete it one by one.
Access records cannot be deleted.

● Click Export to export records to the local storage.
Step 4 Select a record, and on the right side, you can see the details. Click on the video image to
view the linked recording.
5.3.2 Searching for People

Based on the defined search conditions, you can view capture records of faces, bodies and other
information.
Procedure
Step 2 Click , and then select Person.
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Figure 5-58 Person search
● Search object
Face Capture : Search for records in face capture database.
Body Capture : Search for records in body capture database.
Person Archive : Search for records in person information database.
● Search type
Attribute Search : Search for records by the defined features such as age, gender,
clothes color, ID and more.
Search by Image : Search for records by the uploaded image, and only records
above the set Similarity will be displayed.
Only new versions of IVSS devices support displaying similarity.

Search channel: Select device channels of the records by clicking Selected
Channel.
Search time: Select time period of the records from Today , Yesterday and This
Week.
Only available for face and body capture records.

● Search conditions: Set search conditions such as age, gender, top color, ID, name and
more to search for specific records.

Step 3 Set the search object, type and conditions, and then click Search.
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Figure 5-59 Search result
● You can hover the mouse over the small image on the right, and then click to
search for images similar to this one. The platform will compare the image you upload
to the records and the images in face comparison groups, and then return results
based on the defined similarity.
You can also click to add it to a face comparison group. After you send the group
to devices and configure an event, devices can trigger alarms when the face is
recognized.
● Click to delete it one by one.
Access records cannot be deleted.

Step 4 Select a record, and on the right side, you can see the details. Click the video image to
Step 5 Go back to Searching for People, and then click Person Archive.
Step 6 Enter the ID, name or card number of the person you want to search for.
Step 7 Double-click the record.
You can see the face capture, vehicle capture, access records and other information of the
corresponding person.
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Figure 5-60 Person information
5.3.3 Searching for Vehicles

Procedure
Step 2 Click , and then select Vehicle.

Figure 5-61 Vehicle search
● Search object
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Vehicle Capture : Search for records in vehicle capture database.

Vehicle Archive : Search for records in vehicle information database.
● Search type
Attribute Search : Search for records by the defined attributes such as vehicle
color and brand.
Search by Image : Search for records by the uploaded image, and only records
above the set Similarity will be displayed.
Search channel: Select device channels of the records by clicking Selected
Channel.
Search time: Select time period of the records from Today , Yesterday and This
Week.
Only available for vehicle capture records.

● Search conditions: Set search conditions such as plate number (full plate number
optional), vehicle brands, owner name and more to search for specific records.
Step 3 Set the search conditions, and then click Search.
● Click next to Search to change search conditions.

● Click to change records arrangement.
● Click next to the record to delete it one by one, or you can select records, and then
click Delete to delete them in batches.
Step 4 Select a record, and on the right side, you can see the details. Click on the video image to
Click at the upper-right corner to view all records added to temporary records. Inside
it, you can click to generate target track, and click to remove the record form the
bank.
5.4 Access Management

On the Access Management page, you can do operations on access control, video intercom, and
visitor.
5.4.1 Access Control
5.4.1.1 Viewing Access Point
Log in to the DSS Client. On the Home page, select > Access Management > Access
Control > Access Control Panel.
This page displays by default all the access points in the root zone and all its sub zones in card view.
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Change the display mode
Click or on the upper-right corner to display access points in card view or on the map. Click
the icon of an access point to view live videos from bound channels, unlock or lock the door, or
make a call to it.
Figure 5-62 Access points on a map
View certain access points
On the top on the page, select a zone or access point type to display the access points in a zone and
its sub zones.
View access point information
In card view, double-click an access point to view its information, including basic information, live
videos from bound channels, and events.You can also lock or unlock the door and make a call to it.
5.4.1.2 Viewing Live Video from Bound Channel
Control > Access Control Panel. You can view live videos from bound channels in the following
ways.
View live videos in card view
Click to display access points in card view. Click to view live videos. Each access point will
only use one window. If more than 1 video channel is bound to the access point, you can click the
drop-down list on the lower-right corner to switch between video channels.
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Figure 5-63 Switch between video channels
View live videos in the detailed information of an access point
In card view, double-click an access point, and then live videos will be displayed in the Related
Info section.
View live videos on the map
Click on the upper-right corner to display access points on the map. Click the icon of an access
point, and then click to view live videos.
5.4.1.3 Unlocking and Locking Door
Control > Access Control Panel. You can unlock or lock doors in the following ways.
Unlock or lock doors in card view
Click to display access points in card view. Click or to unlock or lock a door channel.
Unlock or lock doors in the detailed information of an access point
In card view, double-click an access point, and then click Open Door or Close Door.
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Unlock or lock doors on the map
Click on the upper-right corner to display access points on the map. Click or to unlock or
lock a door channel.
5.4.1.4 Controlling Door Channels Globally

Set all door channels in a zone to normally closed, normally open modes, or restore them to the
normal status in one click. Only administrators can control door channels globally.
Control > Access Control Panel. Select a zone, and then click Normally Open, Restore, or
Normally Closed to control all the door channels at the same time.
● Normally Open : All people can pass without verifying their identifications.
● Restore : Restore door channels to the normal status from normally open or normally closed
mode. People must verify their identifications to pass
● Normally Closed : All people are not allowed to pass.
If you perform this operation to a zone, it will be also applied to all the sub zones. When the status
of the parent zone and sub zone is in conflict, the platform will resolve it in the following ways:
● When a sub zone has been set to the normally open or closed mode, operating the parent zone
will override the status of the sub zone.
● When the parent zone has been set to the normally open or closed mode, and you want to set a
sub zone to a mode opposite to the parent zone, the platform will prevent you from doing so,
and prompt that you must restore the parent zone to the normal status before setting the sub
zone.
5.4.1.5 Viewing Real-time Event

When a person passes through an access point, an event will be reported to the platform. You can
view the detailed information of that event.
Prerequisites
If you want to view recorded videos and live videos of an event, you must configure the following
parameters first:
● Live video: Bind video channels to access points. For details, see "3.1.3 Binding Resources".
● Recorded videos: First, bind video channels to access points ("3.1.3 Binding Resources"). Then,
select either of the 2 options: Configure recording plans for the bound video channels ("3.1.4
Adding Recording Plan"), or configure an event to link the bound video channels to record
videos when a person passes ("4.1 Configuring Events").
Procedure
Step 1 Log in to the DSS Client. On the Home page, select > Access Management > Access
Control > Access Control Panel.
Events are display in the Event section at the bottom of the page.
Step 2 Click , and then you can view the snapshot, recorded video, and live video of the
event.
Step 3 Locate the access point for an event.
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● Click on the upper-right corner to display access points in card view. Click an
event, and then its access point will be highlighted.
Figure 5-64 Highlighted access point
● Click on the upper-right corner to display access points on the map. Click an event,
and then its information is displayed on the map.
Figure 5-65 Highlighted on the map
Related Operations
● : Stop receiving new events. Click it again to start receiving events.
● : Clear the events on the page, but they will not be deleted.
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● : Go to the Access Records page.
5.4.1.6 Viewing and Exporting Specified Events

View and export events in a specified zone, person group, and period.
Procedure
Control > Access Records > Event Records.
The number of events in the root zone is displayed on the top of the page by default.
Step 2 Select a zone, person group, and period, and then click Search.
You can search for event within up to 1 month.
The selected person group is empty by default. In this case, the search results will include
events with no related person information, such as access by a person whose information
is not on the platform, access by strangers, and alarms triggered by devices. If you want to
clear the selection of a person group, click next to the person group, then no person
group is selected.
Step 4 Enter the login password, encryption password, and select the export range, and then
click OK.
You can configure whether to verify the password. For details, see "7.3.1 Configuring
lower case letters, numbers, or their combinations. You need to enter it when using
the export file.
● The export range can be all or specified events that are displayed.
5.4.1.7 Acquiring Records

The platform offers 2 methods for acquiring access records, manually or automatically. For the
automatic method, only records within the past 24 hours will be acquired. But, the manual method
can be used to acquire records from specified period and device.
Procedure
Step 2 Click Acquire Records.
Step 3 Enter the login password, and then click OK.
Step 4 Acquire records.
● Auto Extraction : The platform will acquire records within the past 24 hours at the
defined time every day. How records are synchronized:
If records on a device was automatically synchronized to the platform, then the
platform will synchronize all records from the time of the latest record from the last
automatic synchronization to the time you set. For example, the latest record from
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the last automatic synchronization was on 2022-10-18 16:00, time of automatic

synchronization is set to 04:00 every day. The device was offline on 2022-10-18
18:00, and then reconnected on 2022-10-20 16:00, then the platform, on
2022-10-21 04:00, will synchronize the records generated on the device from
2022-10-18 16:00 to 2022-10-21 04:00.
If records on a device has not been automatically synchronized to the platform,
and the device went offline and online multiple times, the platform will
synchronize all the records from the time of the latest record uploaded before the
first offline, to the time you set. For example, time of synchronization is set to 04:00
every day. The device first goes offline on 2022-10-18 16:00 with the latest record
uploaded on 2022-10-18 15:00. Before the time of synchronization, the device goes
offline and online multiple times. Then on 2022-10-19 04:00, the platform will
synchronize the records generated on the device from 2022-10-18 15:00 to
2022-10-19 04:00.
If records on a device has not been automatically synchronized to the platform,
and records were not generated on the device and uploaded to the platform when
the device is online, then on the time of synchronization, the platform will
synchronize the records on the device within the past 24 hours.
● Manual Extraction :
Select Extract Now, and then the platform will acquire records ranging from the
last time that an extraction was performed which were not extracted.
Select Extract by Range, and then you can specify the time range, record type, and
device.
5.4.1.8 Viewing Access Route

View the access route of a person on a map based on events.
Procedure
The number of events in the root zone is displayed on the top of the page by default.
Step 2 Select a zone, person group, and period, and then click Search.
You can search for event within up to 1 month.
The selected person group is empty by default. In this case, the search results will include
events with no related person information, such as access by a person whose information
is not on the platform, access by strangers, and alarms triggered by devices.
Step 3 Click to add multiple events to the temporary records.
Step 4 Click to go to the temporary records.
Step 5 Select the events, and then click to generate the route.
The platform will play the route based on the time of events.
If events happened in multiple zones, and the maps of zones do not relate to each other
as main and sub maps, the platform might not play the route normally.
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Figure 5-66 Route
5.4.1.9 Viewing and Exporting Analysis of People Entering and Exiting

When people pass through boundaries, the platform will count the number of people entering and
exiting zones. You can view the number of each zone and export it to your computer.
Prerequisites
Set access points as boundaries. The platform will only count the number of people pass through
boundaries. For details, see "4.5.2.5.2 Setting Boundary".
Procedure
Control > Access Records > Analysis of People Entering and Exiting.
Step 2 Select a zone and the start time, and then click Search.
The platform will display the statistics of people entering and exiting the selected zone,
and related events ranging from the start time to the current time. For example, the
platform will display the statistics and events ranging from the defined start time 5-16
08:00:00 to the current time 5-17 10:00:00.
Step 4 Enter the login password, encryption password, and select the export range, and then
click OK.
You can configure whether to verify the password. For details, see "7.3.1 Configuring
lower case letters, numbers, or their combinations. You need to enter it when using
the export file.
● The export range can be all or specified events that are displayed.
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5.4.2 Video Intercom Application

● You can call, answer, release information and view video intercom records.
● Make sure that you have configured the video intercom configuration before application. For
details, see "4.6 Video Intercom". You can also click to go to the video intercom
configuration page.
5.4.2.1 Call Center

The platform, VTOs, VTHs, second-generation door station access controllers, and second-
generation fence station access controllers can call each other.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Access Management > >
Call Center.
Figure 5-67 Call center
Step 2 You can call different devices.

● Call from the platform to VTO
Select VTO in the device list; click corresponding of VTO or dial a number on the
dial pad to call the VTO. The system pops out call page. The following operations are
supported during call.
: If VTO is connected to lock, click this icon to unlock.

: Click this icon to capture picture, the snapshot is saved into the default
directory. To change the path, see "8.3.5 Configure File Storage Settings".
: Click this icon to start record, click again to stop record. The video is saved in
default path. To change the path, see "8.3.5 Configure File Storage Settings".
: Click this icon to hang up.
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Figure 5-68 Call
If the device supports two locks, two lock icons will appear on the page, and you can click either one
to unlock corresponding door.
● Call from the platform to VTH
Select VTH from the device list, click on the VTH or dial corresponding VTH on the
right (such as 1#1#101). The system pops up the dialog box of Calling now, please
wait …. There are two modes for answering the call.
Answer by VTH, bidirectional talk between client and VTH. Press to hang up
when you answer the call.
If VTH fails to answer in 30 s, hangs up or is busy, then it means the call is busy.
Figure 5-69 Calling
● Call from the platform to an access control device that supports video intercom
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Select a device from the device list, click on it or dial its number on the right (such
as 1#1#101). The system pops up the dialog box of Calling now, please wait …. There
are two modes for answering the call.
Answer by the device, bidirectional talk between client and the device. Press
to hang up when you answer the call.
If the device fails to answer over 30 s, busy or hang up directly, then it means the
call is busy.
Figure 5-70 Calling
● Call from VTO to the platform

When a VTO calls, a window pops up.
: Unlock the door if the VTO is connected to a door.

: Answer the call.
: Hang up.
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Figure 5-71 VTO Call
● When VTH is calling the platform
The client pops out the dialog box of VTH calling. Click to talk with VTH.
Click to answer VTO, realize mutual call after connected.

Click to hang up.
● When an access control device that supports video intercom is calling the platform
The client pops out the dialog box. Click to talk with the device.
Click to hang up.

Figure 5-72 Call from an access control device that supports video intercom
● Call through call records
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All the call records are displayed in the Call Record at the lower-right corner of the
page of Video Intercom. Click the record to call back.
Figure 5-73 Call records
5.4.2.2 Releasing Messages

Send message to VTHs.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Access Management > Video
Intercom > Information Release.
Step 2 Click Add New Message, select one or more VTHs, and then configure the information
you want to send.
Step 3 (Optional) Enable Schedule Release, and then configure the time.
Step 4 Send the message.
● If no scheduled release time is configured, click Instant Release , or click Save, and
then click to send the message immediately.
● If a scheduled release time is configured, click Save, and then the message will be sent
on the defined time.
5.4.2.3 Video Intercom Records

Search for and view call records.
Procedure
Video Intercom Record.
Step 2 Set conditions, and then click Search.
The platform displays all the records according to the configured conditions.
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Step 3 (Optional) Click Export, and then follow the prompts to export all or partial records to
your computer.
5.4.3 Visitor Application

After visitor information is registered, the visitor can have access permission. Access permission is
disabled after the visitor leaves.
5.4.3.1 Preparations
● You have configured the deployment of the video intercom devices, access control devices and
entrance and exit device. For details, see the corresponding user's manual.
● You have configured the basic configuration of the platform. For details, see "3 Basic
Configurations".
● Make sure that you have configured the visitor configuration before application. For details, see
"4.7 Visitor Management". You can also click to go to the video intercom configuration
page.
5.4.3.2 Visitor Appointment

Register the information of visitors on the platform before they arrive for their visits. This will greatly
reduce the time that visitors have to wait for their information to be recorded.
Procedure
Visitor Management.
Step 2 Click Visitor Registration.
Step 3 Click the Visitor Details tab, enter the information of the visitor and the one to be
visited.
Figure 5-74 Visitor details
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Click in the appointment list to enter the Visitor Details tab.

Step 4 (Optional) Click the Authentication tab, select the room number to be visited, and then
click Generate to generate the QR code of the pass.
You can click to download the QR code, and click to send it to the visitor by email.
Figure 5-75 Authentication
Step 5 Click OK.
5.4.3.3 Checking In
When a visitor with an appointment arrives, you need to confirm their information and give them
access permission. On-site registration is supported when there is a walk-in visitor. Visitors can get
access by card swipe or face recognition.
Procedure
Step 1 Log in to the DSS Client. On the Home page, select > Access Management > >
Visitor Management.
Step 2 (Optional) Click the Authentication tab, and then set authorization information.
1. Select the room number.
2. Issue cards.
You can issue cards by entering card number manually or by using a card reader. A
card number is 8-16 numbers. Only second-generation access control devices support
16-digit card numbers. When a card number is less than 8 numbers, the system will
automatically add zeros prior to the number to make it 8 digits. For example, if the
provided number is 8004, it will become 00008004. If there are 9-16 numbers, the
system will not add zero to it.
● Issue cards by entering card numbers manually
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Click Add next to Card, enter the card number, and then click OK.
Figure 5-76 Issue card
● Issue card by using a card reader
Click , select a card reader or device, and then click OK. Swipe card through the
reader or device, and then a new card will be issued.
Figure 5-77 Reader manager
3. Set face picture. Position your face in the snapshot area, and click Upload Picture to
select a picture or click Snapshot to take a photo.
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Figure 5-78 Take a face photo
4. Click Generate to generate a QR code for the pass.
You can click to download the QR code, and click to send it to the visitor by
email.
Figure 5-79 Authentication
Step 3 Click the Authorize tab, and then select access permissions for the visitor.
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If you want to set video intercom devices and entrance and exit permissions, you must set
host room number and number plate for the visitor.
Figure 5-80 Authorize
Step 4 Click OK.

Related Operations
● End visit.
Click to end a visit.

● View card swiping records.
Click the Card-swiping Record tab, or click in visitor record to view visitor card swiping
records.
● Cancel appointment.
Click , and cancel the appointment as the screen instructs.
5.4.3.4 Checking Out

When visitors are leaving, remove their access permissions.
Procedure
Visitor Management.
Step 2 Find the appointment record of the visitor, and then click .
Step 3 Click OK to remove access permission.
If you have issued a card to a visitor, make sure the visitor returns the card before leaving.
5.4.3.5 Searching for Visit Records

Search for visit records, and view visitor details and card swiping records.
Procedure
Visitor Record.
Step 2 Set search conditions, and then click Search.
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The results are displayed.
In addition to entering the card number, you can also click , select a card reader and
then get the card number by swiping card.
Step 3 Click to view visitor details and card swiping records.
5.5 Parking Lot

You can monitor vehicles that enter and exit in real time, view vehicle information, and search for
on-site vehicle, exit vehicle and snapshot records.
5.5.1 Entrance and Exit Monitoring

Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Parking Lot > Entrance and
Exit Monitoring.
Step 2 Select the number of windows you want from .
Step 3 Click Please click to select the entrance and exit. , select an entrance or exit point, and
then click OK.
The real-time video of that point will be opened in the window.
Figure 5-81 Monitor entrances and exits
No. Description
Select the number of windows you want. Each window can display the real-time
1
video of one entrance or exit point.
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No. Description
The real-time video of an entrance or exit point.
● Click to open the real-time video of another entrance or exit point in the
window.
● Click to open the barrier for vehicles.
Open without Recording Plate Info : Open the barrier for vehicles without
2 recording their plate numbers. If you select Count Parking Spaces at the
same time, the number available parking spaces in the parking lot will
decrease or increase depending on whether the vehicles are entering or
leaving. This operation will not generate an enter or leave record.
Open and Record Plate Info : This is applicable to when the ANPR cameras
cannot recognize the number plates. You can manually enter the number
plate, and a snapshot will be taken, and then the platform will generate an
entrance or exit record.
Displays records of barriers not opened.
3 ● Click to open the barrier for the vehicle.

● If the plate number is incorrect, you can click to manually edit it.
● Click to view the recorded video from the corresponding channel.
All entrance and exit records.
4 ● / : Pause or resume refreshing the entrance and exit records.

● : View the details and recorded video of a record.
5.5.2 Searching for Records

Search for entry and exit records, forced exit records, and snapshot records.
5.5.2.1 Searching for Entrance Records
Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Parking Lot > Info Search.
Step 2 Click the Entrance Records tab.
Step 3 Configure the search conditions, and then click Search.
Click Show More and you can search by vehicle owner, company, person group, and
more.
Step 4 Manage the records.
● Click the image, and then a bigger one will be displayed.
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● Double-click a record or click , and the detailed information is displayed on the

right. Click the play icon to play the recorded video, and then click to download it.
Click to modify the information of the vehicle, such as the plate number, brand
and color.
For the dual camera mode, click each channel to view the information it captured.
● Forced exit.
If No is displayed under Already Exited when the vehicle has exited, click to
change the status to Yes.
● Export records.
Select the records to be exported, click Export , and then export them according to
the on-screen instructions. You can also click Export, and the then export all records
according to the on-screen instructions.
● Click and then select the items to be displayed.
5.5.2.2 Searching for Exit Records
Procedure
Step 2 Click the Exit Records tab.
more.
and color.
● Export records.
5.5.2.3 Searching for Forced Exit Records
Procedure
Step 2 Click the Forced Exit Records tab.
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more.
and color.
● Export records.
5.5.2.4 Searching for Capture Records
Procedure
Step 2 Click the Capture Records tab.
more.
Step 4 Mange records.
and color.
● Restore entry
If Yes is displayed under Exited when the vehicle is still in the parking lot, click to
change the status to No.
● Export records.
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5.6 Intelligent Analysis

View real-time and history people counting data, heat maps, and number of people in an area.
5.6.1 People Counting

View the real-time and historical people count from all the devices in a people counting group.
5.6.1.1 Real-time Count
Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Intelligent Analysis > >
Real-time Count.
Step 2 Double-click a group or drag it to a window on the right to display its real-time data.
● Occupancy : The number of people currently inside this group, which will be reset to
the defined value at the defined calibration time.
● Entered : The number of people entered this group, which will be reset to zero at the
defined calibration time.
● Exited : The number of people who left this group, which will be reset to zero at the
defined calibration time.
● Color of the light:
Red light: Occupancy ≥ red light threshold.
Yellow light: Yellow light threshold ≤ occupancy < red light threshold.
Green light: Occupancy < yellow light threshold.
Figure 5-82 Real-time count
Step 3 Hover you mouse on the window displaying real-time data, and then click .
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Step 4 You can enter a number of people to overwrite the current data, and customize the
content to be displayed for green, yellow and red light.
Figure 5-83 Edit the content and data
Step 5 Click OK.
5.6.1.2 Historical Count
Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Intelligent Analysis > People
Counting > Historical Count.
Step 2 Select the groups you want in Groups , or select the channels in Resources.
Step 3 Configure the search settings, and then click Search.
● Groups : Groups are people counting groups, which allow you to combine and
calculate the people flow data from multiple rules across different devices and
channels. You can search for historical people flow data from one or more people
counting groups.
● Resources : Search for historical people flow data from one or more channels. The
data from all the rules of a channel will be included.
If a device is offline, it will upload all the data to the platform when it is online again.
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Figure 5-84 Historical people counting data
Related Operations
● : Change the display format of the data.
Only daily reports displaying the number of retention.

● Export : Export the data into a .zip file to your computer.
5.6.2 Heat Maps

View heat maps generated by devices. A heat map shows the distribution of people flow by
different colors, such as red for many people have visited an area and blue for only a few people
have visited an area. The platform supports generating general heat maps and advanced heat
maps. Only fisheye cameras support advanced heat maps.
Prerequisites
Configure the channel feature for either type of heat maps. For details, see "3.1.2.5.2 Modifying
Device Information".
● General heat map: Select the General Heat Map from the channel features.
● Advanced heat map: Select the Advanced Heat Map from the channel features.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Intelligent Analysis > .
Step 2 Select a channel, and then generate a heat map.
You can generate a heat map with data from up to one week.
● Generate a general heat map.
Configure the time, and then click Search.
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● Generate an advanced heat map.

1. Select how you want to generate the heat map, Number of People or Time.
2. Configure the threshold.
● When you select Number of People, the area with the closest number of people to
the threshold will be in red.
● When you select Time, the area where people stay for a duration closest to the
threshold will be in red.

3. Set the time, and then click Search.
Step 3 Click Export on the upper-right corner to export the heat map to your PC.
5.6.3 In-area People Counting

View statistics on the number of in-area people.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click > Intelligent Analysis > In Area
No. Analysis.
Step 2 Select a channel and configure the search settings, and then click Search.
If a device is offline, it will upload data within the past 24 hours to the platform when it is
online again.
Figure 5-85 In-area people number statistics
Related Operations
● : Change the display format of the data.

● Export : Export the data to your PC.
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6 General Application
This chapter introduces the general businesses, including target detection, face recognition, and
ANPR.
6.1 Target Detection

View and search for the metadata of people, vehicle, and non-motor vehicle.
Target detection can be done by video metadata cameras + a platform, or IPCs + IVSSs + platform.
6.1.1 Typical Topology

Figure 6-1 Typical topology
● General cameras record videos.

● Video metadata cameras such as panoramic + PTZ camera record videos and analyze people,
and motor and non-motor vehicles.
● IVSS manages cameras and analyzes people, and motor and non-motor vehicles.
● The platform centrally manages IVSS and cameras, receives analysis results from cameras and
displays the reports.
6.1.2 Preparations
Make sure the following preparations have been completed:
● Cameras and IVSS are correctly deployed, and video metadata is enabled on them. For details,
see corresponding user’s manuals.
● Basic configurations of the platform have been finished. To configure the parameters, see "3
Basic Configurations".
When adding a camera or IVSS, select Encoder for device category.
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After adding the camera or IVSS to the platform, select Target Detection from Features of
the device.
6.1.3 Live Target Detection

Procedure
Center > Monitor.
Step 2 Select a window, double-click the channel or drag the channel to the window.
Step 3 Click and then click to view live metadata events.

Step 4 View live video, and human body, vehicle, and non-motor vehicle information.
● Click an event record to view the event snapshot. You can play back the video of the
event. Different events support different operations.
● When playing back video, click to download the video to a designated path.
● Click to play back the video before and after the snapshot.
● Click to delete event information.
● Click to view the most recent events.
6.1.4 Searching for Metadata Snapshots

Search for metadata snapshots by setting search criteria or uploading images.
Procedure
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Step 2 Click .
Step 3 Set search criteria.
You can search for metadata snapshots in the Record , Person or Vehicle section. For
details, see "5.3 DeepXplore".
6.2 ANPR
View automatic number plate recognition in real time or search for records.
● Automatic number plate recognition
The platform displays vehicle snapshots and ANPR results in real time.
● Vehicle records
Search for vehicle records according to the filtering conditions you have set.

Figure 6-3 Typical topology
● ANPR cameras (ITC camera) capture and recognize vehicles.

● DSS centrally manages ANPR cameras, receives and displays vehicle snapshots and information
uploaded from the cameras.
6.2.2 Preparations
● ANPR cameras are added to the platform, and the ANPR function is configured. For details, see
corresponding user’s manuals.
Configurations".
When adding an ITC camera, select ANPR for device category, and then select ANPR Device
for Device Type.
ANPR snapshots are only stored on ANPR Picture disks. On the Storage page, configure at
least one ANPR Picture disk. Otherwise vehicle pictures cannot be viewed.
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6.2.3 Live ANPR

View ANPR live video and plate snapshots.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitor Center >
Monitor.
Step 3 Click and then click .

Step 4 View live ANPR events.
● Click an event record to view event snapshots. You can also play back the video of the
● When playing back a video, click to download the video to a designated path.
6.2.4 Searching for Vehicle Snapshot Records

Procedure
Step 2 Click .
Step 3 Configure the search conditions.
You can search for vehicle snapshots in the Record or Vehicle section. For details, see
"5.3 DeepXplore".
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6.3 Face Recognition

Configure face recognition settings on the device and the platform before you can view face
recognition results on the platform.

The face recognition feature is available on select models of NVR, IVSS and FR cameras.
● Face recognition by NVR/IVSS
Figure 6-5 Typical topology (NVR/IVSS)
Cameras record videos.

NVR/IVSS is used for face recognition and storage.
DSS centrally manages cameras, NVRs, and the face database, and provides live view and
face search.
● Face recognition by camera
Figure 6-6 Typical topology (camera)
Cameras record face videos, and detect and recognize faces.

DSS centrally manages cameras, NVRs, and the face database, and provides live view and
face search.
6.3.2 Preparations
● Face recognition devices are correctly configured. For details, see corresponding user’s manuals.
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Configurations".
When adding face recognition devices, select Encoder for device category.
After adding a face recognition NVR or IVSS, select Face Recognition for Features of the
corresponding channels.
After adding face recognition cameras or face detection cameras, select Face Recognition
or Face Detection for Features.
Face snapshots are stored in the Face/Alarm and Other Pictures disk. Configure at least
one local disk for picture storage. Otherwise, the platform cannot display snapshots.
6.3.3 Arming Faces

Before arming faces, you need to add the persons to face recognition group. For details, see "4.4.1
Face Watch List".
6.3.4 Live Face Recognition

Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then select Monitor Center >
Monitor.
Step 3 Click and then click to view live face recognition information.
Step 4 View live video, and human body, vehicle, and non-motor vehicle information.
● Click an event record to view event snapshots. You can play back the video of the
● When playing back video, click to download the video to designated path.
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● Click to refresh events; click to pause refreshing.

6.3.5 Searching for Face Snapshots

Search for face snapshots by setting search criteria or uploading images.
Procedure
Step 2 Click .
Step 3 Configure the search conditions.
You can search for vehicle snapshots in the Record or Person section. For details, see "5.3
DeepXplore".
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7 System Configurations
This chapter introduces system parameters configuration, license, service management, and
backup and restore.
7.1 License Information

Log in to the DSS Client. On the Home page, click , and then in the System Config section,
select License.
Click of an activation code to view its details, such as time of activation and resources you can
connect to the platform.
7.2 License
The system controls channel and function availability through the license. User can buy a license
according to the channels and functions as needed.
The platform is unlicensed by default after being deployed.
License Types
● Trial
A trial license is limited in capacity and expires in 90 days.
● Paid
To acquire full control of the features and permanent use, you need to buy a formal license.
After activating the first paid license, if you want to increase your license capacity, you can buy
more license codes. For example, if you have 500 channels currently, you can buy another 500
channels. After activating the new 500 channels, you will have 1,000 channels in total.
● Unlicensed
Lack permissions to use the system. This occurs after deactivating.
For expired trial version and unlicensed version, all modules are displayed as unauthorized,
except for the resources, license, tools, and management modules.
Activation Methods
● Normal online activation

When the platform server is connected to the Internet, it can connect to the license server,
which supports online license activation by verifying the activation code.
● Normal offline activation
When the platform server is on a local area network, it cannot connect to the license server. You
need to obtain the license file from a computer with Internet access, and then import the license
file to the platform to activate it.
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7.2.1 Activating License

For details about activating a license, see "2.1.6.2 Activating License".
7.2.2 Deactivating License

After deactivation, the platform will be unauthorized. A deactivated license can be activated again
on other servers, allowing users to change servers. The license can be deactivated with online and
offline deactivation. If the server is connected to the network, use online deactivation. Otherwise
use offline deactivation.
7.2.2.1 Online Deactivation
Select this method if your platform sever is connected to a network.
Procedure
Step 1 Log in to the DSS Client. On the Home page, click , and then in the System Config
section, select License.
Step 2 In the Deactivate License section, click Online Deactivate License.
The license is reusable. We recommend copying the license code by clicking and then
saving it locally.
Step 3 Click Deactivate Now, and then follow the onscreen instructions to finish deactivation.
Figure 7-1 Online deactivation
7.2.2.2 Offline Deactivation
Select this method if your platform server has no Internet access.
Procedure
section, select License.
Step 2 In the Deactivate License section, click Offline Deactivate License.
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Figure 7-2 Offline deactivation
Step 3 Click Export to export and save the license deactivation file locally.
After the license deactivation file is exported, the platform will become unauthorized, and
you cannot use any function.
Step 4 Move the request file to a computer with Internet access. On that computer, open the
system email that contains your license, and then click the attached URL go to the license
management page.
Step 5 Select DSS > Deactivate License.
Step 6 Upload the license request file obtained from Step 3 , and then follow on-screen
instructions to finish the process.
7.3 System Parameters

Configure security parameters, storage retention duration, email server, time sync, remote log,
login method, and more.
7.3.1 Configuring Security Parameters

Log in to the DSS Client. On the Home page, click , and then in the System Config section, select
System Parameter > Security Parameter, and then configure the parameters.
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A CA certificate is used to validate the legitimacy of the platform.
When accessing the platform through a browser, the browser
will validate the certificate. If the certificate is installed in the
browser, the browser will consider the platform as secure, and
will grant it access. If the certificate is not installed in the
browser, the browser will not consider the platform as secure,
Certificate Management and will not grant it access. You can create, import, and
download certificates on the platform.
● Create a certificate: After creating a certificate, import it to the
computer that will access the platform.
● Import a certificate: You can import a certificate that has been
created to the platform.
Protect your data by verifying login password when download or

export information, and encrypting the export files.
● File Export or Download Password Authentication :
You need to enter the password of the current account to
export or download files.
File Security Policies For all users that log in to the platform, they do not need
to enter the password when exporting or downloading
files.
● File Export and Download Encryption : You need to set an
encryption password for files to be exported or downloaded.
When anyone uses the files, they need to verify the
encryption password.
After the firewall of the server is enabled, you need to add the IP
HTTP Allowlist address of the computer where the DSS Client is installed to the
HTTP allowlist so that it can access the server.
After the firewall of the server is enabled, only the IP addresses in
the RSTP allowlist can request video stream through the media
gateway service. The IP addresses of decoders will be added
RTSP Redirecting Allowlist
automatically. If there are other IP addresses that need to request
video stream through media gateway service, you need to
manually add them to the RSTP allowlist.
7.3.2 Configuring Retention Period of System Data

Set the retention periods for logs, alarm messages, face recognition records, vehicle passing
records, access snapshot records, video communication records, visitor records, and more. Records
beyond the defined retention period will be automatically deleted.
Procedure
section, select System Parameter.
Step 2 Click Message Retention Period.
Step 3 Double-click a number to change its value.
Step 4 Click Save.
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7.3.3 Time Synchronization

Synchronize the system time of all connected devices, PC client, and the server. Otherwise the
system might malfunction. For example, video search might fail. The platform supports
synchronizing the time of multiple devices, which have the same time zone as the platform. You
can synchronize the time manually or automatically.
Procedure
Step 2 Click the Time Sync tab. Enable the sync methods, and then set parameters.
Figure 7-3 Enable time synchronization
● Scheduled Time Sync: Enable the function, enter the start time in time sync for each
day, and the interval.
● Sync Time When Device Comes Online: Syncs device time when the device goes
online.
● NTP Time Sync: If there is an NTP server in the system, you can enable this function to
let the system enable time with the NTP server.

Step 3 Click Save.
Step 4 (Optional) Enable time synchronization on DSS Client.
1. Log in to the DSS Client, and then in the Management section, click Local Settings.
2. Click the General tab, select the check box next to Time Sync, and then click Save.
The system immediately synchronizes the time after you restart the client to keep the
time of the server and the PC client the same.
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Figure 7-4 Enable time sync
3. Restart the client for the configuration to take effect.
7.3.4 Configuring Email Server

Procedure
Step 2 Click the Email Server tab, enable Email Server, and then configure parameters as
required.
Figure 7-5 Set email server
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Table 7-2 Description of email server parameters
Select according to the type of SMTP server to be connected. The
SMTP Server Type
types include Yahoo , Gmail, Hotmail, and UserDefined.
Sender Email Address The sender displayed when an email is sent from DSS.
SMTP Server
Password IP address, password, and port number of the SMTP server.
Port
Encryption Method Supports no encryption, TLS encryption, and SSL encryption.
Test Recipient Set the recipient, and then click Email Test to test whether the
Email Test mailbox is available.
Step 3 Click Save.
7.3.5 Configure Device Access Parameters

To ensure that you can safely use the devices, we recommend using the security mode if devices
support this mode to avoid security risks. The platform also supports enabling and disabling adding
devices through P2P.
Procedure
section, select System Parameter > Device Adding Config.
Step 2 Select a device login mode, and then click Save.
Step 3 Enable or disable the P2P function.
If disabled, you cannot add devices to the platform through P2P.
7.3.6 Remote Log

To ensure safe use of the platform, the system sends administrator and operator logs to the log
server for backup at 3 A.M. every day.
Procedure
Step 2 Click the Remote Log tab.
Step 3 Enable the function, and then set parameters as required.
The Platform No. must be the same on the remote server and the platform.
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Figure 7-6 Enable remote log
Step 4 Click Save.
7.3.7 Configuring Push Notification for App

If you need to send messages to App, you must enable this function. After enabled, messages will
be sent to App through the servers of push notification providers. Data related to these messages
will not be sent back to us.
Procedure
section, select System Parameters > Mobile App Config.
Step 2 Enable or disable push notification.
If disabled, the App will not receive any messages, such as alarms and calls.
7.4 Backup and Restore

The platform supports backing up configuration information and saving it to a computer or server,
so that you can use the backup file for restoring settings.
7.4.1 System Backup

Use the data backup function to ensure the security of user information. Data can be manually or
automatically backed up.
● Manual backup: Manually back up the data, and the DSS platform will save it locally.
● Automatic backup: The DSS platform automatically backs up the data at a defined time, and
saves it to the installation path of the platform server.
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Procedure
section, select Backup and Restore.
Step 2 Click the Backup tab.
Step 3 Back up data.
● Manual backup: In the Manual Backup section, select the data saving path, click
Backup Now. The Login Password is the same as the system user's. Create an
Encryption Password to protect data.
Figure 7-7 Manual backup
● Auto backup: In the Auto Backup section, configure backup parameters, and then
click OK. The Login Password is the same as the system user's. Create an Encryption
Password to protect the data. The platform automatically backs up data according to
the defined time and period. The backup path is the installation path of the platform
server by default.
Max Number of Backup Files means you can only save defined number of backup
files in the backup path.
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Figure 7-8 Auto backup
7.4.2 System Restore

Restore the data of the most recent backup when the database becomes abnormal. It can quickly
restore your DSS system and reduce loss.
● Local Restore: Import the backup file locally.
● Server Restore: Select the backup file from the server.
● Users must not use the platform when you are restoring the configurations.
● Restoring the configurations will change the data on the platform. Please be advised.
Procedure
section, select Backup and Restore.
Step 2 Click the Restore tab.
Step 3 Restore data.
● Restore from local backup file: In the Restore from Local Backup File section, select
the backup file path, click Restore Now, and then enter the passwords (the Password
is the same as the system user's. The Encryption Password is the one created when
the file was backed up).
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Figure 7-9 Local restore
● Restore from backup file on the server: In the Restore from Backup File on the
Server section, click , enter the passwords (the Password is the same as the
system user's. The Encryption Password is the one created when the file was backed
up), and then click OK. After restoration, the platform will automatically restart.
Figure 7-10 Restore from backup files on the server
You can click to download the backup file.
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8 Management
8.1 Managing Logs
View and export operator logs, device logs and system logs, and enable the service log debug
mode for troubleshooting.
8.1.1 Operation Log

View and export logs that record users' operations, such as viewing the real-time video of a
channel.
Procedure
Step 1 Log in to the DSS Client. On the Home page, select Management > Logs > Operation
Logs.
Step 2 Click , select one or more types of log you want to search for, specify the time and
keywords, and then click Search.
Step 3 To export the logs, click Export and follow the on-screen instructions.
8.1.2 Device Log

View and export logs generated by devices.
Procedure
Step 1 Log in to the DSS Client. On the Home page, select Management > Logs > Device Logs.
Step 2 Select a device and time, and then click Search.
Step 3 To export the logs, click Export and follow the on-screen instructions.
8.1.3 System Log

Procedure
Step 1 Log in to the DSS Client. On the Home page, select Management > Logs > System
Logs.
Step 2 Click , and then select one or more types of logs you want to search for.
Step 3 Configure the time and enter the keyword, and then click Search.
Step 4 (Optional) Click Export and follow the on-screen instructions.
8.1.4 Service Log

Services will generate logs when they are running. These logs can be used for troubleshooting. If
you need even more detailed logs, enable the debug mode so that the platform will generate
detailed logs.
Procedure
Step 1 Log in to the DSS Client. On the Home page, select Management > Logs > Extract
Service Logs.
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Step 2 Click to download the logs of the service within a specified period to your computer.
Step 3 (Optional) Click to enable the debug mode of a service, and then click to
download the detailed logs within a specified period to your computer.
After the debug mode is enabled, the platform will generate a large amount of logs that
occupy more disk space. We recommend you disable the debug mode after you have
finished troubleshooting.
8.2 Downloading Videos

Prerequisites
The maximum size of a video file is 1024 MB by default. You can change it to control how many files
will be generated when you download a video by timeline or tag. For details, see "8.3.5 Configure
File Storage Settings".
You can download videos stored on the server or the device. They can be saved in are in .avi, .mp4,
or .asf formats. Three ways to download videos are:
● Download a portion of a video by selecting a duration on the timeline.
● Download videos by files. The system will generate files every 30 minutes from the time the
video starts. If the video does not start on the hour or the half hour, the first file will start from
the earliest start time to the half hour or the hour. For example, if a video starts from 4:15, the
first file will be from 4:15 to 4:30.
● Download a period before and after a tag.
Procedure
Step 1 Log in to the DSS Client. On the Home page, select Management > Download Center.
Step 3 Download videos.
You need to verify your password by default before download. You can configure
whether to verify the password. For details, see "7.3.1 Configuring Security Parameters".
● Download a video by selecting a duration on the timeline.
Click the Timeline tab, and then select a period on the timeline.
You can also click Select All on the upper-left corner, and then you can select and
download the same period of all videos at the same time.
● Download a video by file.
Click the File tab, and then click of a file.

You can also select multiple files, and then click Download Selected File on the
upper-left corner to download them at the same time.
● Download a period of a video before and after a tag.
Click the Tag tab, click of the file you want to download.
You can also select multiple tags, and then click Download Selected Tagged File to
configure and download them at the same time.
Step 4 (Optional) Click , select the format of the video, and then click OK.
● Timeline : You can further adjust the start and end time of the duration.
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If you set the Search Type of Device Video Stream to Main Stream and Sub Stream
1, you can download videos recorded in main stream or sub stream for videos stored
on devices. For details, see "8.3.2 Configuring Video Settings".
● File : If you download multiple files at the same time, you cannot configure the
formats of the videos you want to save.
● Tag : You can configure how many seconds or minutes before and after the tag you
want to download.
After download, you can click to delete the tag.

Step 5 When downloading clipped videos, in the Download Recorded Video dialogue box,
confirm the time span, and then, if necessary, click to select a video format. Click OK.
Related Operations
● You can pause, resume, and delete a download task.
Figure 8-1 Download progress
● After download completes, click to go to the path where the video is saved to, or click in
the prompt on the upper-right corner to play the video directly in Local Video. For details, see
"8.4 Playing Local Videos".
8.3 Configuring Local Settings

After logging in to the client for the first time, you need to configure the following fields under
system parameters: Basic settings, video parameters, record playback, snapshot, recording, alarm,
video wall, security settings and shortcut keys.
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8.3.1 Configuring General Settings

Configure client language, client size, time, and more.
Procedure
Step 1 Log in to the DSS Client. On the Home page, select Management > Local Settings.
Step 2 Click General, and then configure the parameters.
Default Client Size Select a proper resolution for the client according to PC display screen.
Display time zone in When selected, the client and the time of alarms will show both the
client and event records time and time zone.
Device Node Info Select that the device tree displays devices and their channels or only
Display channels.
Display live view
When selected, you can hover the mouse over a channel in the device
thumbnails when
tree in Monitoring Center and a snapshot of its live video image will
hovering over channels
be displayed.
on the device tree
If enabled, the client starts to synchronize network time with the server
Time Sync
to complete time synchronization.
● If Remember Password has been selected on the Login page,
select Auto restart after reboot, and the system will skip the login
page and directly open the homepage after you restart the PC next
Auto run at startup time.
● If Remember Password is not selected on the Login page, select
Auto restart after reboot, the client login page will appear after
you restart the PC.
Enable the system to skip the login page and directly open the
homepage when logging in next time.
● If Remember Password and Auto Login have been selected on the
Login page, the function is already enabled.
● If Remember Password has been selected while Auto Login is not
Auto Login selected on the Login page, select Auto Login on the Basic page to
enable this function.
● If neither Remember Password nor Auto Login has been selected
on the Login page, select Auto Login on the Basic page and you
then to enter the password when logging in next time to enable the
function.
The user will be asked to confirm whether to open one more video
CPU Alarm Threshold
when the CPU usage exceeds the defined threshold.
Audio and video
Encrypt all audio and video to ensure information security.
transmission encryption
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The client will be locked after the defined period and you cannot
perform any operation. Click Click to Unlock Client and verify the
password of the current account to unlock the client.
Auto Lock Client
You can configure up to 60 minutes.
Self-adaptive audio talk If enabled, the system automatically adapts to the device sampling
parameters frequency, sampling bit, and audio format for audio talk.
Select a mode for the platform to use and display access cards. For
Access Card Input and example, when you manually issue a card to a person, you can enter A-F
Display Mode and numbers in the card number if Hex is selected, but you can only
enter 0-9 if Decimal is selected.
Select the sensitivity for when you operate the joystick.
Joystick Sensitivity The higher the sensitivity, the more frequent joystick commands are
sent, and the greater the possibility that operations will be delayed due
to poor performance of PTZ cameras.
Step 3 Click Save.
8.3.2 Configuring Video Settings

Configure window split, display mode, stream type and play mode of live view, and instant
playback length.
Procedure
Step 2 Click Video, and then configure the parameters.
Default Window Split Set split mode of the video window.
Window Display Scale Select from Original Scale and Full Screen.
When the number of window splits is greater than the defined
Stream Switching Rule value, the live video will switch from the main stream type to sub
stream type.
Select the one according to your situation. If you select Acquire
directly from the device, clients will acquire video streams
directly from the channel. If direct acquisition fails, the platform
will forward the video streams to clients.
Real-time Stream Acquisition

Mode When the device and clients are properly connected to the
network, direct acquisition can reduce the use of the platform's
forwarding bandwidth. If too many clients are acquiring video
streams from a channel, acquisition might fail due to insufficient
performance of the device. Video streams will be forwarded to
clients by the platform.
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If selected, you can double-click a video window to maximize it
Double-click on the video to
and switch from sub stream to main stream. Double-click again to
maximize the window and
restore the window size, and then the system will switch it back to
switch to main stream
sub stream.
● Real-time Priority
The system might lower the image quality to avoid video lag.
● Fluency Priority
The system might lower the image quality and allow for lag to
ensure video fluency. The higher the image quality, the lower
the video fluency will be.
Play Mode ● Balance Priority
The system balances real-time priority and fluency priority
according to the actual server and network performance.
● Custom
The system adjusts video buffering and lowers the impact on
video quality caused by unstable network. The bigger the
value, the more stable the video quality will be.
Decoding Mode ● Software Decoding by CPU : All videos will be decoded by the
CPU. When you are viewing live videos from large amount of
channels, it will take up too much resources of the CPU that
affects other functions.
● Software Decoding by GPU : All videos will be decoded by the
GPU. The GPU is better at concurrent operation than the CPU.
CPU Threshold This configuration will free up resources of the CPU
significantly.
● Performance Mode (CPU First) : All videos will be decoded by
the CPU first. When the resources of the CPU is taken up to the
defined threshold, the platform will use the GPU to decode
videos.
Display previous live view If selected, the system displays the last live view automatically
after restart after you restart the client.
Close videos being played
after long period of inactivity The system closes live view automatically after inactivity for a pre-
defined period of time. Supports up to 30 minutes.
Inactivity Time
After enabled, if the device is recording a video, an icon will be
Display Device Video Status
displayed on the upper-left corner of the window.
Click on the live view page to play the video of the previous
Instant Playback Time period. The period can be user-defined. For example, if you set 30
seconds, the system will play the video of the previous 30 seconds.
Select a default stream type when you play back recordings from a
device.
Search Type of Device Video
Stream
If Only Sub Stream 2 is selected, but the device does not support
sub stream 2, then recordings of sub stream 1 will be played.
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Select a default location for recorded videos when you play them,
including Prioritize Device Recording for playing recorded
Play Priority
videos stored on devices, and Prioritize Central Recording for
playing recorded videos stored on the platform.
Frame extraction is useful to guarantee fluency and lower the
pressure on decoding, bandwidth and forwarding when playing
back high-definition videos. When frame extraction is enabled,
certain frames will be skipped.
Frame Extraction Mode ● Do Not Extract : Frame extraction will not be enabled in any
situation.
● Self-adaptive : The platform will enable frame extraction
based on the resolution and the play speed.
● Force : Frame extraction is always enabled.
Continuous Snapshot Interval Set the number and interval between each snapshot.
For example, if the Continuous Snapshot Interval is 10 seconds

Number of Continuous and the Number of Continuous Snapshots is 4, when you right-
Snapshots click on the live/playback video and select Snapshot, 4 images will
be taken every 10 seconds.
Step 3 Click Save.
8.3.3 Configuring Video Wall Settings

Configure the default binding mode and stream type of video wall.
Procedure
Step 2 Click Video Wall, and then configure the parameters.
Default Stream Select Main Stream , Sub Stream 1, Sub Stream 2 or Local Signal as the
Type default stream type for video wall display.
Stream Switching When the number of window splits is greater than the defined value, the live
Rule video will switch from the main stream type to sub stream type.
Double-click on
the video to
maximize the Double-click the video to maximize the window, and then its stream type will
window and switch to main stream.
switch to main
stream
Set the default time interval between the channels for tour display.
Video Source Play For example, if 5 seconds is configured and you are touring 3 video channels,
Duration the live video image of each channel will be played 5 seconds before
switching to the next channel.
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● Tour : Multiple video channels switch to decode in one window by
default.
Mode of Video ● Tile : Video channels are displayed in the windows by tile by default.
Decoding to Wall
● Ask Every Time : When dragging a channel to the window, the system
will ask you to select tour or tile mode.
Step 3 Click Save.
8.3.4 Configuring Alarm Settings

Configure the alarm sound and alarm display method on the client.
Procedure
Step 2 Click Alarm, and then configure the parameters.
Default All types of alarms will use the same default alarm sound when triggered.
Click Modify Alarm Sound, and then you can change the alarm sound and
Custom
its play mode of each type of alarm.
Open alarm linkage If selected, the platform will automatically open linked video(s) when an
video when alarm alarm occurs.
occurs
● As Pop Up : The alarm video will be played in a pop-up window.
● Open in Live View : The alarm video will be played in a window in
Monitoring Center.
Open Alarm
Linkage Video
For this function to work properly, you must enable When an alarm is
triggered, display camera live view on client when configuring an event.
For details, see "4.1 Configuring Events".
Pop-up Display
Duration
When an alarm is When you configure the alarm videos to be displayed as pop-up windows,
triggered, the alarm you can select for how long the pop-up windows will be displayed, and
pop up window and whether to display the pop-up windows and the client on the top of the
the client will be screen.
displayed on the
top of the screen.
Device on the map
Set one or more alarm types for alarm notification on the map. When an
flashes when alarm
alarm occurs, the corresponding device will flash on the map.
occurs
Step 3 Click Save.
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8.3.5 Configure File Storage Settings

Configure the storage path, naming rule, file size, and format of recordings and snapshots.
Procedure
Step 2 Click File Storage, and then configure the parameters.
Video Naming Rule Select a naming rule for manual recordings.
Set a storage path of manual recordings during live view or playback. The
Video Storage Path
default path is C:\Users\Public\DSS Client\Record.
Configure the maximum size of a video file. If you download a video that is
larger than the defined size, the platform will divide it into multiple files. The
Video File Size
maximum size can be up to 4 GB for 32-bit operating systems, and 1024 GB
for 64-bit operating systems.
Image Format Select a format for snapshots.
Image Naming Rule Select a naming rule for snapshots.
Set a storage path for snapshots. The default path is C:\Users\Public\DSS
Image Storage Path
Client\Picture.
Step 3 Click Save.
8.3.6 Viewing Shortcut Keys

View shortcut keys for operating the client quickly.
Procedure
Step 2 Click Shortcut Key to view shortcut keys of the PC keyboard and USB joystick.
8.3.7 Exporting and Importing Configurations

For the parameters in local settings configured by the user currently logged in to the PC client, they
can be exported and imported to another PC client. This is helpful that the user does not need to
configure the parameters again when using a new platform.
Procedure
Step 2 Click Export/Import Configurations on the lower-right corner.
Step 3 Export or import configurations.
● Export configurations.
The parameters of Alarm Sound and Map Flashes will not be included in the exported
configurations.
1. Click Export Configurations.
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2. Select Export to File , and then export the configurations to the specified path of your
computer. Or select Send by Email, and send the configurations to the specified email
address.
3. Click OK.
● Import configurations.
1. Click Import Configurations.
2. Click , and then open the exported file of configurations.
3. Click OK.
8.4 Playing Local Videos

You can play local videos directly on the platform.
Procedure
Step 1 Log in to the DSS Client. On the Home page, select Management > Local Video.
Figure 8-2 Local video
Step 2 Click to select one or more files, or to open all files in a folder.
Figure 8-3 Play list
Step 3 Drag a file to the window on the right or right click it to play.
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Related Operations
Table 8-6 Interface operation
Icon/Function Description
● Continuous Snapshot : Take snapshots of the current image (three
snapshots each time by default). The snapshots are saved to ..\DSS\DSS
Client\Picture by default. To change the snapshot saving path, see
"8.3.5 Configure File Storage Settings".
Right-click menu ● Video Adjustment : Adjust the brightness, contrast, saturation, and
chroma of the video for video enhancement.
● Digital Zoom : Click it, and then double-click the video image to zoom
in the image. Double-click the image again to exit zooming in.
Close all playing videos.
Split the window into multiple ones and play a video in full screen.
Take a snapshot of the current image and save it locally. The path is C:\DSS
\DSS Client\Picture\ by default.
Close the window.
Stop/pause the video.
Fast/slow playback. Max. supports 64X or 1/64X.
/ Frame by frame playback/frame by frame backward.
Capture the target in the playback window. Click to select the search
method, and then the system goes to the page with search results. More
operations:
● : Move the selection area.

● : Adjust the size of the selection area.
● Right-click to exit search by snapshot.
8.5 Quick Commands

Customize HTTP commands and execute them quickly. Request methods of GET, POST, PUT and
DELETE are supported.
Procedure
Step 1 Log in to the DSS Client. On the Home page, select Management > Quick Commands.
Figure 8-4 Quick commands
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Step 2 Click .
Step 3 Click Add.
Figure 8-5 Add a quick command

Figure 8-6 Execute a quick command
Step 5 Click the name of a quick command to execute it.

If successful, a prompt message will appear at the upper-right corner.
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Appendix 1 Service Module Introduction

Appendix Table 1-1Service module introduction
Service Name Function Description

NGINX Proxy Service NGINX Provides access to the platform.
System Management Manages services and provides access to various
SMC
Service functions.
Redis Data Cache
REDIS Stores data that is frequently accessed.
Service
MySQL Database
MySQL Stores data for a long time.
Service
Monitors system resources and synchronizes
System Config
CFGS configurations across the distributed
Service
environment.
MQ Push
MQ Pushes messages among clients and platforms.
Notifications Service
Media Gateway
MGW Acquires video streams for video walls.
Service
Protocol Conversion
PCPS Accesses third-party video devices.
Proxy Service
Device Management
DMS Accesses video devices.
Service
Alarm Distribution
ADS Filters and distributes alarms from devices.
Service
Device Auto Accesses devices added through automatic
ARS
Registration Service registration.
Image Transmission Accesses ANPR devices and transfers images
PTS
Service between the devices and the platform.
Alarm Controller
MCD Accesses alarm controllers.
Access Service
Device Search Searches for and obtains configurations from
SOSO
Service devices in local networks.
Video Intercom Manages audio talks among PC clients and app,
SC
Service and video intercom devices.
DA Management
DAMS Manages DA_BSID.
Service
Downloads files from devices, manages the sleep
and wake status of low-power consumption
Link Management
DA_BSID cameras that uses 4G network, and redirects to the
Service
webpage of devices added through automatic
registration.
Access Control
ACDG Manages MCDDOOR.
Management Service
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Service Name Function Description

Access Control
MCDDOOR Accesses access control devices.
Connection Service
Video Storage Stores and forwards recorded videos on the
SS
Service platform.
Video Decoding to
VMS Accesses decoders outputs videos to video walls.
Wall Service
Object Storage
OSS Stores files of the platform.
Service
Media Forwarding
MTS Forwards real-time video streams.
Service
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Appendix 2 Cybersecurity Recommendations

Security Statement
● If you connect the product to the Internet, you need to bear the risks, including but not limited
to the possibility of network attacks, hacker attacks, virus infections, etc., please strengthen the
protection of the network, platform data and personal information, and take the necessary
measures to ensure the cyber security of platform, including but not limited to use complex
passwords, regularly change passwords, and timely update platform products to the latest
version, etc. Dahua does not assume any responsibility for the product abnormality, information
leakage and other problems caused by this, but will provide product-related security
maintenance.
● Where applicable laws are not expressly prohibited, for any profit, income, sales loss, data loss
caused by the use or inability to use this product or service, or the cost, property damage,
personal injury, service interruption, business information loss of purchasing alternative goods
or services, or any special, direct, indirect, incidental, economic, covering, punitive, special or
ancillary damage, regardless of the theory of liability (contract, tort, negligence, or other) ,
Dahua and its employees, licensors or affiliates are not liable for compensation, even if they
have been notified of the possibility of such damage. Some jurisdictions do not allow limitation
of liability for personal injury, incidental or consequential damages, etc., so this limitation may
not apply to you.
● Dahua's total liability for all your damages (except for the case of personal injury or death due to
the company's negligence, subject to applicable laws and regulations) shall not exceed the price
you paid for the products.
Security Recommendations
The necessary measures to ensure the basic cyber security of the platform:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
●The length should not be less than 8 characters.
●Include at least two types of characters; character types include upper and lower case letters,
numbers and symbols.
● Do not contain the account name or the account name in reverse order.
● Do not use continuous characters, such as 123, abc, etc.
● Do not use overlapped characters, such as 111, aaa, etc.
2. Customize the Answer to the Security Question

The security question setting should ensure the difference of answers, choose different
questions and customize different answers (all questions are prohibited from being set to the
same answer) to reduce the risk of security question being guessed or cracked.
Recommendation measures to enhance platform cyber security:
1. Enable Account Binding IP/MAC
It is recommended to enable the account binding IP/MAC mechanism, and configure the
IP/MAC of the terminal where the commonly used client is located as an allowlist to further
improve access security.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.
3. Turn On Account Lock Mechanism
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The account lock function is enabled by default at the factory, and it is recommended to keep it
on to protect the security of your account. After the attacker has failed multiple password
attempts, the corresponding account and source IP will be locked.
4. Reasonable Allocation of Accounts and Permissions
According to business and management needs, reasonably add new users, and reasonably
allocate a minimum set of permissions for them.
5. Close Non-essential Services and Restrict the Open Form of Essential Services
If not needed, it is recommended to turn off NetBIOS (port 137, 138, 139), SMB (port 445),
remote desktop (port 3389) and other services under Windows, and Telnet (port 23) and SSH
(port 22) under Linux. At the same time, close the database port to the outside or only open to a
specific IP address, such as MySQL (port 3306), to reduce the risks faced by the platform.
6. Patch the Operating System/Third Party Components
It is recommended to regularly detect security vulnerabilities in the operating system and third-
party components, and apply official patches in time.
7. Security Audit
● Check online users: It is recommended to check online users irregularly to identify whether
there are illegal users logging in.
● View the platform log: By viewing the log, you can get the IP information of the attempt to
log in to the platform and the key operation information of the logged-in user.
8. The Establishment of a secure Network Environment
In order to better protect the security of the platform and reduce cyber security risks, it is
recommended that:
● Follow the principle of minimization, restrict the ports that the platform maps externally by
firewalls or routers, and only map ports that are necessary for services.
● Based on actual network requirements, separate networks: if there is no communication
requirement between the two subnets, it is recommended to use VLAN, gatekeeper, etc. to
divide the network to achieve the effect of network isolation.
More information
Please visit Dahua official website security emergency response center for security announcements
and the latest security recommendations.
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DSS-Express Users-Manual V8.3.0 20230905

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DSS Express

ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V8.3.0

The following signal words might appear in the manual.

Signal Words Meaning

Indicates a high potential hazard which, if not avoided, will result in

Indicates a medium or low potential hazard which, if not avoided,

Indicates a potential risk which, if not avoided, could result in

Provides methods to help you solve a problem or save time.

Provides additional information as a supplement to the text.

Frequently Used Functions

View the details of an item.

Clear all selected options.

Search for items by keywords or specified content.

Delete items one by one or in batches.

、 , Enable , or Enable or disable items one by one or in batches.

or Export Exported the selected content to your local computer.

or Refresh Refresh the content.

* A parameter that must be configured.

Privacy Protection Notice

About the Manual

4.1.2 Configuring Combined Event...................................................................................................56

5.1.1 Main Page................................................................................................................................ 116

6.3.5 Searching for Face Snapshots................................................................................................ 210

2 Installation and Deployment

LAN to WAN Mapping

Perform port mapping when:

2.1 Standalone Deployment

Parameter Hardware Requirement Operating System

2.1.2 Installing Management Tool

3. Configure the TLS version, and then click Finish.

2.1.3 Configuring Server IP Address

2.1.4 Management Tool

On the server, double-click .

Table 2-2 Interface description

No. Function Description

● Network: Configure the network card mode, IP address, and

● Click Restart All to restart all services.

When starting the platform, if the available memory of the

No. Function Description

2.1.5 Installing and Logging into DSS Client

2.1.5.1 Installing DSS Client

2.1.5.1.1 DSS Client Requirements

Table 2-3 Hardware requirements

● CPU: Intel® Core i5-9500 @ 3.00 GHz

2.1.5.1.2 Downloading and Installing DSS Client

Step 2 Click PC , and then Download.

The platform also supports installation by MSI package. Visit https://

Step 3 Double-click the DSS Client program.

2.1.5.2 Logging in to DSS Client

Step 1 Double-click on the desktop.

Figure 2-5 Automatically discovered platform

2.1.5.3 Homepage of DSS Client

Table 2-4 Parameter description

No. Name Function

● : Enable or disable alarm audio.

● The number of devices in total, offline and online.

No. Name Function

● : Application options including monitoring center, access

2.1.6.1 Applying for a License

2.1.6.2 Activating License