Ba00340gen 1923-00

BA00340G/00/EN/19.
23-00 Products Solutions Services

71601204
2023-02-15
Valid as of software version:
02.03.01
Operating Instructions
Tankvision
NXA820, NXA821, NXA822
Installation Instructions
Tankvision
Order code: XXXXX-XXXXXX

1. Ser. no.: XXXXXXXXXXXX
Ext. ord. cd.: XXX.XXXX.XX
Serial number
2. www.endress.com/deviceviewer Endress+Hauser
Operations App
3.
A0023555
Make sure the document is stored in a safe place such that it is always available when
working on or with the device.
To avoid danger to individuals or the facility, read the "Basic safety instructions" section
carefully, as well as all other safety instructions in the document that are specific to working
procedures.
The manufacturer reserves the right to modify technical data without prior notice. Your
Endress+Hauser distributor will supply you with current information and updates to these
Instructions.
Change history
Document version Valid for SW version Changes to the previous version
Introduced Temperature and Density

BA00340G/00/EN/15.17 02.00.00
Profile
Introduced Floating Roof Weight

Correction, Redundancy functionality
BA00340G/00/EN/16.17 02.01.00
with NXA820 Interface Only, CH alarm
for Volume or Mass
Introduced Switch by Gauge redundancy
BA00340G/00/EN/17.18 02.02.00
mode for NXA820 Interface Only
BA00340G/00/EN/18.20 02.03.00 Introduced tank comment fields and

improved the change alarm functions
BA00340G/00/EN/19.23 02.03.01 Bug fix version
2 Endress+Hauser
Tankvision
Table of Contents
1 About this document . . . . . . . . . . . . . . . . 4 9 Tankvision NXA820 (Interface only)
1.1 Document function . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Configuration. . . . . . . . . . . . . . . . . . . . . 42
1.2 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
9.1 Logging into the Tankvision NXA820 (Interface
1.3 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
only) system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
1.4 Registered trademarks . . . . . . . . . . . . . . . . . . . . . . . 5
9.2 Overview - Tankvision NXA820 (Interface only)
system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
2 Basic safety instructions . . . . . . . . . . . . . 6 9.3 Configuration - Tankvision NXA820 (Interface
2.1 Requirements for the personnel . . . . . . . . . . . . . . . 6 only) system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
2.2 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 9.4 Service - Tankvision NXA820 (Interface only) . . 63
2.3 Workplace safety . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 9.5 Exit the Tankvision system . . . . . . . . . . . . . . . . . . 64
2.4 Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.5 Product safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 10 Diagnostics and troubleshooting . . . . 65
2.6 IT security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
10.1 Test network connection . . . . . . . . . . . . . . . . . . . . 65
10.2 Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
3 Incoming acceptance and product
identification . . . . . . . . . . . . . . . . . . . . . . 8 11 Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
3.1 Incoming acceptance . . . . . . . . . . . . . . . . . . . . . . . . 8 11.1 Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
3.2 Product identification . . . . . . . . . . . . . . . . . . . . . . . . 8 11.2 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
3.3 Manufacturer address . . . . . . . . . . . . . . . . . . . . . . . 9
3.4 Storage and Transport, . . . . . . . . . . . . . . . . . . . . . . 9 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
4 Installation . . . . . . . . . . . . . . . . . . . . . . . 10
4.1 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.2 Installation check . . . . . . . . . . . . . . . . . . . . . . . . . 11
5 Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5.1 Wiring examples . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5.2 Terminal assignment . . . . . . . . . . . . . . . . . . . . . . 13
5.3 Terminal assignment Field connection - Tank
Scanner NXA820 . . . . . . . . . . . . . . . . . . . . . . . . . 16
5.4 Terminal assignment host/printer connection -
Host Link NXA822 / Data Concentrator NXA821 .
19
6 Operation station settings . . . . . . . . . . 22

6.1 Deactivate proxy server usage . . . . . . . . . . . . . . . 22
7 Tankvision NXA820/821/822 User

Interface . . . . . . . . . . . . . . . . . . . . . . . . . 23
8 Tankvision NXA820/821/822
Configuration . . . . . . . . . . . . . . . . . . . . . 27
8.1 Logging into the Tankvision NXA820/821/822
system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
8.2 Common settings - Tankvision NXA820/821/822
system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
8.3 Exit the Tankvision system . . . . . . . . . . . . . . . . . 41
Endress+Hauser 3
About this document Tankvision
1 About this document
1.1 Document function

This manual should support during the installation of the NXA82x units. It deals with the
mechanical, electrical and signal line installation. The first commissioning steps are
described as well.
Beside basic PC operating knowledge no special training is needed to perform the Tank
Gauging System operations. Nevertheless it is recommended receiving a training on the
system by Endress+Hauser
1.2 Symbols
1.2.1 Safety symbols
Symbol Meaning
DANGER!
DANGER This symbol alerts you to a dangerous situation. Failure to avoid this situation will
A0011189-EN result in serious or fatal injury.
WARNING!
WARNING This symbol alerts you to a dangerous situation. Failure to avoid this situation can
A0011190-EN result in serious or fatal injury.
CAUTION!
CAUTION This symbol alerts you to a dangerous situation. Failure to avoid this situation can
A0011191-EN
result in minor or medium injury.
NOTICE!
NOTICE This symbol contains information on procedures and other facts which do not result
A0011192-EN in personal injury.
1.2.2 Electrical symbols
Symbol Meaning
Direct current
A terminal to which DC voltage is applied or through which direct current flows.
A0011197
Alternating current
A terminal to which alternating voltage is applied or through which alternating current flows.
A0011198
Ground connection
) A0011200
A grounded terminal which, as far as the operator is concerned, is grounded via a grounding
system.
Protective ground connection

* A0011199
A terminal which must be connected to ground prior to establishing any other connections.
4 Endress+Hauser
Tankvision About this document
1.2.3 Symbols for certain types of information
Symbol Meaning
Tip
Indicates additional information.
A0011193
Reference to page
Refers to the corresponding page number.
A0011195
1. , 2. , 3. ... Series of steps

Result of a sequence of actions
A0018373
1.2.4 Symbols in graphics
Symbol Meaning
1, 2, 3 ... Item numbers

1. , 2. , 3. ... Series of steps
A, B, C ... Views
Hazardous area
- Indicates a hazardous area.
A0011187
Indicates a non-hazardous location

. Safe area (non-hazardous area)
A0011188
1.3 Documentation
The following documentation types are available in the Downloads area of the
Endress+Hauser website: www.endress.com/downloads
For an overview of the scope of the associated Technical Documentation, refer to the
following:
•W@M Device Viewer: www.endress.com/deviceviewer - Enter the serial number from
the nameplate
•Endress+Hauser Operations App: Enter the serial number from the nameplate or scan
the matrix code on the nameplate
1.4 Registered trademarks

Microsoft®, Windows® and Internet Explorer®
Registered trademarks of the Microsoft Corporation
ModbusTM
Modbus is a registered trademark of Schneider Electric USA, Inc.
Java®
Registered trademark of Oracle® Corporation
Mozilla® Firefox®
Registered trademark of the Mozilla Foundation
Endress+Hauser 5
Basic safety instructions Tankvision
2 Basic safety instructions
2.1 Requirements for the personnel

The personnel for installation, commissioning, diagnostics and maintenance must fulfil the
following requirements:
• Trained, qualified specialists: must have a relevant qualification for this specific function
and task
• Are authorized by the plant owner or operator
• Are familiar with federal or national regulations
• Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the application)
• Follow instructions and comply with basic conditions
The operating personnel must fulfil the following requirements:
• Are instructed and authorized according to the requirements of the task by the facility's
owner-operator
• Following the instructions in these Operating Instructions
2.2 Intended use
2.2.1 Application
Tankvision is a dedicated tank inventory management system.
Components:
• Tankvision Tank Scanner NXA820
scans parameters from tank gauges and performs tank calculations
• Tankvision Data Concentrator NXA821
summarizes data from various Tank Scanners NXA820
• Tankvision Host Link NXA822
provides data to host systems (such as PLC or DCS) via Modbus
The above mentioned components are operated via a standard web browser. It does not
require any proprietary software. Tankvision is based on a distributed architecture on a Local
Area Network (LAN). Due to its modular structure it can be adjusted to any application. It is
ideally suited for small tank farms with only a couple of tanks, but also for large refineries
with hundreds of tanks.
2.3 Workplace safety

For work on and with the device:
• Wear the required personal protective equipment according to federal/national
regulations.
• Switch off the supply voltage before connecting the device.
2.4 Operational safety

Risk of injury!
• Operate the device only if it is in proper technical condition, free from errors and faults.
• The operator is responsible for interference-free operation of the device.
Modifications to the device
Unauthorized modifications to the device are not permitted and can lead to unforeseeable
dangers!
6 Endress+Hauser
Tankvision Basic safety instructions
• If modifications are nevertheless required, consult with the manufacturer.

Repair
To ensure continued operational safety and reliability:
• Carry out repairs on the device only if they are expressly permitted.
• Observe federal/national regulations pertaining to repair of an electrical device.
• Use only original spare parts and accessories.
2.5 Product safety

This measuring device is designed in accordance with good engineering practice to meet
state-of-the-art safety requirements, has been tested, and left the factory in a condition in
which it is safe to operate. It meets general safety standards and legal requirements. It also
complies with the EC directives listed in the device-specific EC Declaration of Conformity.
Endress+Hauser confirms this by affixing the CE mark to the device.
Furthermore, the device meets the legal requirements of the applicable UK regulations
(Statutory Instruments). These are listed in the UKCA Declaration of Conformity along with
the designated standards.
By selecting the order option for UKCA marking, Endress+Hauser confirms a successful
evaluation and testing of the device by affixing the UKCA mark.
Contact address Endress+Hauser UK:

• Endress+Hauser Ltd.
Floats Road
Manchester M23 9NF
United Kingdom
www.uk.endress.com
2.5.1 Degree of protection

• IP20 (as per IEC/EN 60529)
• IK06 (as per IEC/EN 62262)
2.6 IT security
We only provide a warranty if the device is installed and used as described in the Operating
Instructions. The device is equipped with security mechanisms to protect it against any
inadvertent changes to the device settings.
IT security measures in line with operators' security standards and designed to provide
additional protection for the device and device data transfer must be implemented by the
operators themselves.
Endress+Hauser can be contacted to provide support in performing this task.
Endress+Hauser 7
Incoming acceptance and product identification Tankvision
3 Incoming acceptance and product identifica-

tion
3.1 Incoming acceptance

Upon receipt of the goods check the following:
• Are the order codes on the delivery note and the product sticker identical?
• Are the goods undamaged?
• Do the nameplate data match the ordering information on the delivery note?
• If required (see nameplate): Are the Safety Instructions (XA) enclosed?
If one of these conditions is not satisfied, contact your Endress+Hauser Sales Center.
3.1.1 Delivery content

• Tankvision
• Ferrules for installation on the power supply cable
• Installation Instructions BA00340G/00
• Documentation CD-ROM
3.2 Product identification

The following options are available for identification:
• Nameplate specifications
• Extended order code with breakdown of the device features on the delivery note
• W@M Device Viewer: Enter the serial number from the nameplate
www.endress.com/deviceviewer
• Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the
matrix code on the nameplate
8 Endress+Hauser
Tankvision Incoming acceptance and product identification
Nameplate
nameplate_2
1 Address of manufacturer
2 Device name
3 Order code
4 Serial number (Ser. no.)
5 Data Matrix Code
6 Degree of protection
7 Certificate and approval relevant data
8 Technical data of the Service LAN port
9 Barcode
10 CE mark
11 MAC address of the System LAN port and Sync LAN port
12 Admissible ambient temperature
13 Type of fieldbus communication (only for Tank Scanner NXA820)
14 Supply voltage
3.3 Manufacturer address

Endress+Hauser SE+Co. KG
Hauptstraße 1
79689 Maulburg, Germany
Place of manufacture: See nameplate.
3.4 Storage and Transport,

Pack the measuring instrument so that it is protected against impacts for storage and
transport. The original packing material provides the optimum protection for this.
Permissible storage temperature: –40 to +85 °C (–40 °F to +185 °F).
Endress+Hauser 9
Installation Tankvision
4 Installation
4.1 Mounting
4.1.1 Dimensions
NXA82xxx-06-00-00-yy-002
10 Endress+Hauser
Tankvision Installation
4.1.2 Installation conditions

• Maximum installation height for the device is 2000 m above sea level.
• The DIN-rail housing must be mounted outside hazardous areas in a cabinet.
• The housing has to be on a DIN rail EN 60715 TH 35x7,5 or TH 37x15.
• Do not install the instrument in the vicinity of high-voltage lines, motor lines, contactors
or frequency converters. The installation regulations for high-voltage lines, motor lines,
contactors or frequency converters must be observed.
• To ensure easy mounting and opening of the housing, a distance of approx. 1 cm (0.39 in)
should be kept between the instruments.
# Warning!
Risk of electric shock due to open parts under voltage, if housing is damaged!
Housing is protection class IK06: Install device in a stable installation cabinet.
4.1.3 Mounting
A B
1. 2.
EN 60715
TH 35x7.5/15
(1.4x0.3/0.6)
1.
2.
mm (in)
L00-FMU90xxx-17-00-00-xx-002
A Attaching the instrument to the rail

B Detaching the instrument from the rail
4.2 Installation check

After installing the device, carry out the following checks:
• Is the device damaged (visual inspection)?
• Does the device correspond to the measuring point specifications such as ambient
temperature etc?
• If available: Are the measuring point number and labelling correct?
• Is the instrument sufficiently protected against rainfall and direct sunlight?
• Is the instrument securely mounted to the DIN rail (visual inspection)?
Endress+Hauser 11
Wiring Tankvision
5 Wiring
5.1 Wiring examples
5.1.1 Wiring example for NXA820/821/822
4
NXA820
5
2 3
1 6
NXA822
7 7
NXA820 NXA820
8 8
NXA82x_Wiring_example
1 DCS/PLC (Distributed control system/Programmable logic controlled)

2 Modbus
3 Host Link NXA822
4 Data Concentrator NXA821
5 Switch
6 Operator with Browser
7 Tank Scanner NXA820
8 Fieldbus protocol
12 Endress+Hauser
Tankvision Wiring
5.1.2 Wiring example for NXA820 "Interface only"
1 3 4
1 2
10
6
7
NXA30
8 NXA30
8 NXA30
8
9 9 9
NXA30_Wiring_example
1 DCS / PLC (Distributed control system / Programmable logic controlled)

2 Host Link NXA822
3 OPC Server (Open Platform Communications)
4 FieldCare
5 Tankvision Professional NXA85 Workstation
6 Switch
7 Ethernet
8 Tank Scanner NXA820
9 Fieldbus protocol (Modbus, Sakura V1, Whessoe WM550)
10 Modbus RTU RS 232/485 or Modbus TCP
5.2 Terminal assignment
G H I
3
E
10,5 ... 32V DC
POWER
A L- RESET
2
2
1
L+
1
Fuse
2AT
B
RESET
D
6
C E
7
W &M
8
NXA Status
Relay
J F
L00-NXA82xxx-04-00-00-yy-020
A Power supply
B Fuse
C Status relay
D System LAN port
E Sync Link LAN port
F Service LAN port
G Endress+Hauser CDI port
H Display port
I USB port
J Weights & Measures locking switch
Endress+Hauser 13
Wiring Tankvision
5.2.1 Power supply

! WARNING
When using the public supply mains, an easily accessible power switch must be installed in
the proximity of the device. The power switch must be marked as a disconnector for the
device (IEC/EN 61010)
Terminal Meaning for AC version (90 to 250 VAC) Meaning for DC version (10.5 to 32 VDC)
Clamp
1 L L+
2 N L-
3 Potential equalization Potential equalization
Fuse 400 mA T Fuse 2 A T
! WARNING
Replace fuses only with fuses of the same type and value!
Please check the device designation on the nameplate.
Overvoltage Protection
Power supply: 2 x HAW561
Surge arrester HAW651K
• for low voltage users 24/48 V, single pole, requirement class C, basic component with
plugged in protection unit, defect display, 18 mm (0.71 in) housing width. Order code:
51003569
• for standard voltage users 115/230 V, single pole, requirement class C, basic component
with plugged in protection unit, defect display, 18 mm (0.71 in) housing width. Order
code: 51003570
C B
L00-NXA820-04-00-en-001
A Tankvision
B Power supply: 2 x HAW561
C Ground connection
NOTICE
Signal input protection
Risk of overvoltage.
‣ The signal input with the NXA820 can be protected by a suitable overvoltage protection,
additionally to the overvoltage protection which is integrated in the instrument.
14 Endress+Hauser
Tankvision Wiring
Wiring of DC Variants
To meet the emission class A1), it is mandatory to install the enclosed ferrite as close as
possible to the power supply connector of the device. If this is not possible an additional line
filter can be installed.
3
E
10,5 ... 32V DC

POWER
A L- RESET
2
1
L+
1
Fuse
B 2AT
10 11 12 13
13
12
RESET
11
10
MODBUS
6
6
7
7
W &M
8
NXA Status
Relay
L00-NXA82xxx-04-00-00-xx-001
A Terminal clamp
B Ferrite
C Fixation (e.g. cable straps)
The delivered ferrite must be installed as follows:

1. Put over the cable (prior installing the core cable ends).
2. The ferrite must be installed and secured against slipage next to the terminal clamp (e.g.
with 2 cable straps).
5.2.2 Status Relay
Terminal Meaning Remarks

Clamp
6 normally open contact • NXA operating normally:

terminals 7 & 8 are interconnected
7 normally closed contact
• NXA powered off or fault status condition:
8 switching contact terminals 6 & 8 are interconnected
The depicted switching state of the relay refers to the de-energized state.
5.2.3 LAN connection
Socket Meaning Remarks
System LAN port Connects the instrument to the network.
Sync Link LAN port Used for connection to redundant unit.

(in preparation) If the primary unit fails, its task is taken over by the redundant
unit.
Service LAN port Connects the instrument to a computer locally for service
purpose. Only this instrument can be configured. The Service LAN
port does not allow access to the network.
1) DIN EN 55011: Industrial, scientific and medical (ISM) radio-frequenzy equipment - radio disturbance characteristics - limits and methods of
measurements
Endress+Hauser 15
Wiring Tankvision
5.2.4 Additional elements in the terminal compartment
Symbol Meaning Remarks
Endress+Hauser CDI port Not used in the Tankvision instrument.
Display port For the connection of the local display in the housing cover.
Is connected on delivery.
USB port Reserved for future enhancements.
Weights & Measures • :W&M parameters are unlocked and can be changed.
W&M Switch • :W&M parameters are locked and cannot be changed.
5.3 Terminal assignment Field connection - Tank

Scanner NXA820
I J K
3
E
10,5 ... 32V DC
A
POWER
L- RESET
2
2
1
L+
1
Fuse
2AT F
B
10 11 12 13
13
12
RESET
D
11
10
MODBUS
6
C E
7
W &M
8
NXA Status
Relay
G
L H
L00-NXA82xxx-04-00-00-xx-004
A Power supply
B Fuse
C Status relay
D Fieldbus connection
E Ground
F System LAN Port
G Sync Link LAN port
H Service LAN port
I Endress+Hauser CDI port
J Display port
K USB port
L Weight & Measures locking switch
5.3.1 Field connection - Tankvision Tank Scanner

NOTICE
Noise and electrical interference
Prevent noise and electrical interference between the signal and power cables.
‣ Take care that the signal and power cables always are separated.
Terminal Modbus RS4851) Sakura V12) Whessoe WM5503)

Clamp NXA820 - *4********* NXA820 - *8********* NXA820 - *1*********
10 A Data signal (-) B Data signal (+) - Data signal (-)
11 B Data signal (+) A Data signal (-) + Data signal (+)
12 C Signal Common Not connected Not connected
16 Endress+Hauser
Tankvision Wiring
Terminal Modbus RS4851) Sakura V12) Whessoe WM5503)

Clamp NXA820 - *4********* NXA820 - *8********* NXA820 - *1*********
13 S Capacitive Shield S Capacitive shield Not connected
) Ground Ground Ground
1) For details → ä 17
5.3.2 Additional information on Modbus RS485
Connection
As described in the “Modbus over serial line specification and implementation guide V1.02”
published by the Modbus-IDA organisation (www.modbus.org) and based upon the EIA/
TIA-485-A physical layer specification, Modbus two-wire serial requires the following four
electrical connections between each of the devices on the bus.:
Terminal Signal Purpose Remarks

Clamp
10 A Data signal (-)

These signals must be connected using a balanced twisted pair cable.
11 B Data signal (+)
12 C Signal Must interconnect all devices on the bus.

Common
13 Shield EMC Copper braided or combined foil and braided shielding.

Protection
Additional bus settings

• Bus biasing resistors (must be present at one point on the bus) (always enabled inside
NXA820)
• Bus termination resistor (must be present at each end of the bus) (software selectable
inside NXA820)
Cable Specification
Characteristic impedance 135 to 165 Ω at measuring frequency of 3 to 20 MHz
Cable capacitance ≤ 30 pF/m
Core cross-section ≥ 0.34 mm2 (AWG 22) multi-strand cable is preferred

Cable type Single twisted pair + third conductor (for common)
or
Dual twisted pair (common uses second pair with wire joined together)
Cable resistance ≤ 110 Ω/km
Signal damping Max. 9 dB over the entire length of the cable cross-section
Shielding Copper braided shielding or combined foil and braided shielding
Endress+Hauser 17
Wiring Tankvision
5.3.3 Additional information on Sakura V1
Connection
Terminal V1 Meaning Remarks

Clamp
13 S Capacitive Shield
12 – Not connected
–
11 A –
10 B –
) Ground –
Must be independently connected directly to a
primary grounding point using 4 mm2 cable.
V1 Definition
V1 fieldbus is a voltage mode digital communication using up to ±30 VDC, and requires the
following three electrical connections between each of the devices on the bus:
Signal Purpose Remarks
A Data signal (-)

These signals must be connected using a balanced twisted pair cable.
B Data signal (+)
Shield EMC protection Copper braided or combined foil and braided shielding
V1 Cable specification
Cable capacitance ≤ 50 nF/m
Cable type twisted pair

Insulation ≥ 60 VDC
5.3.4 Additional information on Whessoe WM550

The WM550 communication protocol works using a current loop principle.
Connection
Please take into consideration that the principle of current loop connection works as follows:
The Tankvision (master) (-) signal point connects to slave 1 (+) signal point. Slave 1 (-)
signal point connects to slave 2 (+) signal point until (the last) slave N (-) signal point
connects back to the Tankvision (master) (+) signal point closing the current loop.
Terminal Clamp Signal Purpose Remarks
10 - Data Signal Current Loop (-)
11 + Data Signal Current Loop (+)
18 Endress+Hauser
Tankvision Wiring
Cable specification
Please ensure to follow the following recommendations for field installation of the
Tankvision with the WM550 protocol variant
• Cable with twisted and non-shielded pairs
• Cable with at least 0,5 mm² (20 AWG) section
• Maximum total cable resistance: 250 Ω
• Cable with low capacitance
Cross section (mm² (AWG)) Resistance (Ω/km) Capacitance (nF/km)
Cable 1 0,5 (20) 39.2 60
Cable 2 0,75 (18) 24.6 65
Cable 3 1,3 (16) 14.2 75
5.4 Terminal assignment host/printer connection -

Host Link NXA822 / Data Concentrator NXA821
This chapter is valid for Tankvision Host Link and Tankvision Data Concentrator with Printer
Port option.
I J K
3
E
10,5 ... 32V DC
POWER
A L- RESET
2
DTR RTS
DSR CTS
1
L+
1
Fuse
2AT
RS232
RESET
G
RS485
C
16 17 18
6
C B
H
7
W &M
8
NXA Status
Relay
L F D E
L00-NXA82xxx-04-00-00-xx-005
A Power supply
B Fuse
C Status relay
D System LAN port
E Sync Link LAN port
F Service LAN port
G RS232 Host connection (Host Link or Printer Connection Data Concentrator
H RS485 Host connection
I Endress+Hauser CDI port
J Display port
K USB port
L Weights & Measures locking switch
5.4.1 Host connection: Modbus Serial, EIA/TIA-232 (RS232)

The NXA822 Host Link is defined as a Data Terminal Equipment (DTE) device, and provides
EIA/TIA-232 (RS232) interface through a male DB9 connector whose pin out complies with
the EIA/TIA-574 standard:
Pin RS232 Name Remarks
1 CD Carrier Detect Signal from connected device
2 RxD Receive Data Signal from connected device
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Wiring Tankvision
Pin RS232 Name Remarks
3 TxD Transmit Data Signal to connected device
4 DTR Data Terminal Ready Signal to connected device
5 G Signal Ground Common connection
6 DSR Data Set Ready Signal from connected device
7 RTS Request To Send Signal to connected device
8 CTS Clear To Send Signal from connected device
9 RI Ring Indicator Signal from connected device
Case Shield Shield –
Definition
EIA/TIA-232 (RS232) is a voltage mode digital communication using up to ±12 VDC, and
requires a variety of signals depending on the operating mode (software selectable):
Signal Basic RS232 Fully RS232 with Remarks

Hardware Handshaking
(in preparation)
Shield Required Required Copper braided or combined foil and braided shielding
G Required Required –
RxD Required Required –
TxD Required Required –
RTS – Required Null Modem connection, these two pins can be linked
CTS – Required together
DTR – Required
Null Modem connection, these three pins can be linked
DSR – Required
together
CD – Required
RI – Optional Not required
RS-232 Cable Specification
Cable type Single cable or twisted pair
20 Endress+Hauser
Tankvision Wiring
5.4.2 Host connection: Modbus Serial, EIA/TIA-485 (RS485)
Terminal Clamp EIA/TIA-485 Meaning Remarks

Modbus
18 C Signal Common
Connector: Phoenix FKC 2,5HC/3-St-
17 B + signal
5,08
16 A - signal
Two-Wire Modbus Definition

As described in the “Modbus over serial line specification and implementation guide V1.02”
published by the Modbus-IDA organisation (www.modbus.org) and based upon the
EIA/TIA-485-A physical layer specification.
Modbus two-wire serial requires the following four electrical connections between each of
the devices on the bus:
Signal Purpose Remarks
A Data signal (-) These signals must be connected using a balanced twisted pair
B Data signal (+) cable.
C Signal Common Must interconnect all devices on the bus.

Shield EMC Protection Copper braided or combined foil and braided shielding
Additional EIA/TIA-485 bus settings

• Bus biasing resistors (must be present a one point on the bus) (software selectable inside
NXA822)
• Bus termination resistor (must be present a each end of the bus) (software selectable
inside NXA822)
Cable Specification
Characteristic impedance 135 to 165 Ω at measuring frequency of 3 to 20 MHz
Cable type Single twisted pair + third conductor (for common)

or
Dual twisted pair (common uses second pair with wire joined together)
5.4.3 Host connection: Modbus TCP/IP (via System LAN port)
TCP/IP Connection
Host NXA822 NXA820
TCP/IP Client Port: #500 TCP/IP Server
Modbus Request Tank
Modbus Modbus
Data 1.15
Master Slave
Modbus Reply
L00-NXA82xxx-04-00-00-yy-024
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Operation station settings Tankvision
6 Operation station settings

Before configuring and using Tankvision, the following settings are necessary on the
operator’s computer:
• Deactivate proxy server usage
6.1 Deactivate proxy server usage

Before configuring and using Tankvision it is necessary to deactivate the proxy server usage
on the user’s computer. This can be configured in the web browser.
After deactivating the proxy server usage, it is no longer possible to access the internet.
Only the Tankvision pages are available. If you need internet access on the operation
station, it is possible to configure the browser in a way that it uses the proxy server for
internet pages but not for Tankvision.
For details please contact your local network administrator.
6.1.1 Microsoft Internet Explorer

1. Open the Tools menu.
2. Select Internet Options.
3. Select the Connections tab.
4. Select the LAN Settings button.
5. Deactivate the option Use a proxy server for your LAN.
6. Confirm the setting by clicking the OK button.
6.1.2 Mozilla Firefox

1. Open the Tools menu.
2. Select Options.
3. Open the Advanced menu.
4. Select the Network tab.
5. Click Settings to open the Connection Settings menu.
6. Activate the option No proxy.
7. Confirm the settings by clicking the OK button.
22 Endress+Hauser
Tankvision Tankvision NXA820/821/822 User Interface
7 Tankvision NXA820/821/822 User Interface

Tankvision provides an intuitive user interface allowing the user to quickly navigate through
the system. The following sections illustrate various parts of the Tankvision user interface
and their usage.
Home Page (NXA820 with calculations/821/822)
1 2 3 4
6 5
The_Homepage
Pos. Field Description
1 System Header Displays the Customer Logo or Graphic.
2 Navigation Tree Contains header bars corresponding to different functional objects or groups in
the system.
Refer to "Navigation Tree" (→ ä 24) for details.
3 Main Header Displays the following information:

• The site name, tank name, Tankvision tag name or product name -
depending on what is displayed in the Main View below the header
• The system date and time
The main header is displayed with a background color depending on the access
rights of the user logged into the system:
• Grey: the user does not have configuration rights and can only view non-real
time data.
• Orange: the user has configuration rights and can view real time data.
4 Metadata Header Displays the following information:

• The user name and the user type
• The language options link
• The help link
• The logout option
5 Main View Displays the screens that the user has selected to configure the settings and
view the operational information.
Refer to "Main View Section - Colors in Edit Data" (→ ä 25) for details.
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Tankvision NXA820/821/822 User Interface Tankvision
6 Alarm and Event The Alarm and Event Panel displays the real time information about alarms and
Panel events.
Refer to "Alarm and Event Panel Section" (→ ä 26) for details.
Home Page (NXA820 Interface only)
1 2 3
NXA30_Home_Page
1 System Header Displays the Customer Logo or Graphic.

2 Main Header Displays the following information:
• The product name and Unit tag name
• The IP address of the Tank Scanner
• The system date and time
The main header is displayed with a background color depending on the access
rights of the user logged into the system:
• Grey: the user does not have configuration rights and can only view non-real time
data.
• Orange: the user has configuration rights and can view real time data.
3 Main View Displays the following information:

• The "About" link
• The logout option
Displays the screens that the user has selected to configure the settings and view the
operational information.
Refer to "Main View Section- Colors in Edit Data" (→ ä 25) for details.
Navigation Tree (NXA820 with calculations/821/822)

The Navigation Tree is shown on the left side of the screen. Typically, the Navigation Tree
allows the user to navigate down to the tanks. The image of the expanded Navigation Tree
is as follows:
24 Endress+Hauser
Tankvision Tankvision NXA820/821/822 User Interface
1 2
Navigation_Tree_Detailed_EN
1 Header The user can click on the text or the arrow of the Header to expand or collapse the
branch.
The Header name shows a number, which is dynamically appended. The number
states the following:
• Tanks: The number of tanks in the NXA820
• Products: The number of products defined in the system
• Alarm Groups: The number of alarm groups defined in the system
• Customized Groups: The number of tank groups defined in the system
• Transfers: The number of product transfer stages (Waiting, In Progress,
Finished, and Aborted) defined in the system
• Users: The number of users defined in the system
The text will appear in bold and white when the header is in the expanded form.
2 Collapsed Arrow This type of arrow is displayed when the Header is in the collapsed position. Click
on the collapsed arrow to expand the Header.
3 Collapse/Expand The user can click on this arrow to collapse or expand the Navigation Tree.
Navigation Tree
4 Expanded Arrow This type of arrow is displayed when the Header is in the expanded position. Click
on the expanded arrow to collapse the Header.
5 Node The user can click on the Node to view the operational information on the Main
View section. If a Node is selected, it will appear in red color.
The number of tanks in the group is appended to the Node name.
Main View Section - Colors in the Edit Data Area

The system displays different colors in the Edit Data area, based on the access rights of the
user:
1. If the user has access rights, then the edit data area has a light grey and light yellow
background on alternate rows. The Submit button to save the settings is enabled.
Endress+Hauser 25
Tankvision NXA820/821/822 User Interface Tankvision
NXA82x_Tank-Capacity-Table-Summary
2. If the user does not have access rights, then the edit data area has a light grey and dark
grey background on alternate rows. The Submit button to save the settings is disabled.
NXA82x_Tank-Capacity-Table-Summary_Inactive
Alarm and Event Panel (NXA820 with calculations/821/822)

The Alarm and Event Panel displays the alarm and event information, which is dynamically
generated by the system.
Events (Overview)
Tab Description
Alarm Displays details of the alarms generated by the system.
Events Displays details of the events generated by the system.
Alarm & Events Displays details of the alarms and events generated by the system.
26 Endress+Hauser
Tankvision Tankvision NXA820/821/822 Configuration
8 Tankvision NXA820/821/822 Configuration

This chapter refers to NXA820 with calculations. For Tank Scanner with "Interface
only" option → ä 42.
8.1 Logging into the Tankvision NXA820/821/822

system
To integrate a Tankvision unit (i.e. a Tank Scanner NXA820, Data Concentrator NXA821 or
Host Link NXA822) into the network, proceed as follows:
1. Connect a laptop to the service port of the Tankvision unit. Make sure that the laptop is
configured to get a dynamic IP addresses from a DHCP server.
3
E
10,5 ... 32V DC

POWER
L- RESET
2
1
L+
1
Fuse
2AT
10 11 12 13
13
12
RESET
11
10
MODBUS
6
7
7
W &M
8
Alarm Relay
L00-NXA82xxx-04-00-00-yy-025
2. Open the internet browser and enter the following URL: http://192.168.1.1
The Tankvision login screen appears. The user ID (= User Login Name) and password are
defined by the system administrator when adding a user to the system
(see BA00339G/00/EN).
3. Login as Supervisor.
NXA82x_Login-Screen
Field Description
User ID Enter the appropriate user login name .

The user login name is alphanumeric and case sensitive.
Password Enter the appropriate password.

The user password is alphanumeric and case sensitive. It consists of 3 to 8
characters.
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Tankvision NXA820/821/822 Configuration Tankvision
• Enter Super into User ID.

• Enter Super into Password.
• Click the Login button.
Tankvision displays the Home Page.
8.2 Common settings - Tankvision NXA820/821/822

system
stand alone / all other units

subscription store
Network configuration
subscription store settings
units
customer additional settings
environment settings
Products
Users and users rights
global configuration store
device specific settings
L00-NXA82xxx-16-00-00-en-001
8.2.1 Network settings

You are logged in as "Supervisor".
1. In the navigation tree, click the System Administration Header. It expands as follows:
NXA82x_Menu_System
28 Endress+Hauser
2. Click Global Settings. Tankvision displays the screen as follows:
NXA82x_System-Screen
3. Click on Network Settings to unfold it. Click again on the subentry Network
Settings. Tankvision displays the screen as follows:
NXA82x_Network-Settings
4. Enter the appropriate information in the relevant fields.

– The following parameters are mandatory: Unit Tag Name, Primary IP Address, Domain,
Subnet Mask and HART Port.
– The required values of the parameters depend on your local network configuration. For
more information please contact your local network administrator.
– Detailed information on the individual fields can be found in BA00339G, "Tankvision
NXA820, NXA821, NXA822 - Description of Instrument Functions".
5. Click the Submit button to proceed. The system displays a confirmation box as follows:
Endress+Hauser 29
NXA82x_Network-Settings_Submit-Popup
6. Click the OK button to proceed, or click the Cancel button to exit.
7. After saving the settings, Tankvision displays a confirmation message.

8. Disconnect the laptop and connect the Tankvision unit to the network using the System
LAN port. The Tankvision unit can now be operated from a computer within the LAN.
8.2.2 Subscription Store definition

In a typical Tankvision system, most configuration settings are common for all Tankvision
units within the network. Therefore, the time required for the configuration of the system
can be minimized by defining one of the units to be a Subscription Store. The configuration
settings are only performed on this Subscription Store. These settings are then distributed to
the other units within the network.
For each Tankvision unit (i.e. Tank Scanner NXA820, Data Concentrator NXA821 or Host
Link NXA822) within the network it is necessary to define if it is a Subscription Store or if it
receives its configuration from a Subscription Store.
To do so, proceed as follows:
1. Login to the Tankvision unit as "Supervisor" and navigate to the Global Settings screen
→ ä 28.
Click on Customer Settings.
2. Click on Define Configuration Store Details. Tankvision displays the screen as
follows:
NXA82x_Define-Configuration-Store-Details
3. For the Subscription Store:

– In Configuration Store Type select the option Subscription Store (Default)
For the other units:
– In Configuration Store Type select the option Use Global Configuration Store
– In Subscription Store select the Subscription Store to which this unit is to be linked
– In Allow Local Configuration Change define whether local configuration changes of this
unit are allowed in case the Subscription Store is not available.
4. Click the Submit button to proceed, or click the Refresh button to reset the screen.
With the use of global configuration store the following information is transferred to the
subscription units:
30 Endress+Hauser
• Customer settings like site information (without customer specific logo), unit, e-mail
server and day and time settings (configurations of languages and printer agent must be
done for every single device)
• Environment settings
• Products
• Users including user access rights
Global settings is recommended if the synchronization of a new product or other
information is required between the units. Once the synchronization is completed and
there is no new or changed information available for synchronization, the Global
settings can be switched off again. To do so, on the devices which are configured as
subscription units, deselect the option Use Global Configuration Store and select the
option Subscription Store. This reduces CPU load and improves system stability.
It is highly recommended to use an NXA820 as subscription store.
8.2.3 Further common steps (stand alone or subscription store)

Login to the Tank Scanner NXA820 as "Supervisor" and perform the following configurations
(for details refer to BA00339G/00/EN "Tankvision NXA820, NXA821, NXA822 -
Description of Instrument Functions"):
Customer Settings and Environment Settings

1. In the navigation tree, click the System Administration header.
2. Click Global Settings (below the System Administration header).
3. In the main screen click the Customer Settings header and configure the parameters.
For a description of the parameters refer to BA00339G/00/EN. At least units, site
information, day and time and Email server (if required).
4. In the main screen, click the Environment Settings header and configure the
parameters. For a description of the parameters refer to BA00339G/00/EN.
Product Configuration
1. In the navigation tree, click the Configuration header. Click Products.
2. Click on Configure New Products to add a new product and define the product
properties
3. Click on Product Overview to modify and delete Products.
For a description of the parameters refer to BA00339G/00/EN.
Users and user access rights

1. In the navigation tree, click the System Administration header. Click Users.
2. Click on Group Access Rights to define the rights of the different users.
3. Click on Manage Users and create the required users.
8.2.4 Tank Scanner NXA820 specific settings

Login to the Tank Scanner NXA820 as "Supervisor" and perform the following configurations
(for details refer to BA00339G "Tankvision NXA820, NXA821, NXA822 - Description of
Instrument Functions"):
Field Scan Configuration

3. In the main screen, click the Field Scan header.
Endress+Hauser 31
2)
4. Click the individual headers of the Field Scan menu and configure the parameters .
For a description of the parameters refer to
– BA00339G, Chapter 16.4 (Modbus)
– BA00339G, Chapter 16.5 (V1)
– BA00339G, Chapter 16.6 (WM550)
Tank Configuration
1. In the navigation tree, click the Configuration header.
2. Click Tanks (below the Configuration header).
3. In the main screen, select the tank you are going to configure and click the Modify
button.
4. Click the individual headers of the tanks menu on the Tank Details tab (General
Details, Capacity Details, ...) and configure the parameters. For a description of the
parameters refer to BA00339G/00/EN.
Product-tank assignment
1. In the navigation tree, click the Tanks header.
2. In the list below the Tanks header select a tank.
3. In the main screen click the Assign Product tab.
4. Select the product from the drop-down list.

5. Click Submit to save the settings.
For details about tank-product assignment refer to BA00339G/00/EN.
Additional Settings
Depending on your requirements, you can perform numerous further settings. For details
refer to BA00339G.
Start Field Scan

4. Click the Start/Stop Field Scan tab and then click on Start. Field Scanning is now active.
8.2.5 Data Concentrator NXA821 specific settings
Associate Tank Scanner

Assign the Tank Scanner NXA820 to the Data Concentrator NXA821:
1. Login to the Data Concentrator NXA821 as "Supervisor".
4. In the main screen, click the header Tank Scanner Unit And Tank Assignment.
5. Select all Tank Scanner units you want to assign to the Data Concentrator from the
Available Units list and move them to the Selected Units list using the arrow buttons.
All units in the "Selected Units" list will be assigned to the Data Concentrator.
2) The parameters can only be edited if the field scan is not currently active. If necessary, go to the ’Start/Stop Field Scan’ tab and stop the field scan.
32 Endress+Hauser
6. Click the Submit button to save the settings.
Additional Settings (like groups)

Depending on your requirements, you can perform numerous further settings. For details
refer to BA00339G/00/EN.
For details refer to BA00339G/00/EN, "Tankvision NXA820, NXA821, NXA822 -
Description of Instrument Functions"
8.2.6 Host Link NXA822 specific settings

The Host Link NXA822 provides an interface for a host system to access inventory data from
the NXA820 unit.
To configure the Host Link settings, proceed as follows:
1. Login to the Host Link NXA822 as "Supervisor".
It contains the following subheaders which are used to configure the Host Link settings
and to start the Host Link:
– Host Link Configuration
– Modbus TCP Configuration (if the Modbus TCP protocol has been selected).
– Modbus Serial Configuration (if the Modbus Serial protocol has been selected).
– Entis+ Configuration (if the Entis+ serial protocol has been selected)
– Start/Stop Host Link
For details please refer to BA00339G/00/EN, "Tankvision NXA820, NXA821, NXA822 -
Description of Instrument Functions"
8.2.7 Configuration of W+M systems
Description of the sealing process
Locking mechanisms in Tankvision:

Connected PCs are registered in the system by assigning the MAC address. Once the system
has been locked, only these PCs are accepted and can display calibrated data.
When the W+M switch is flipped, a checksum is calculated and set.
This calculation is repeated every 8 hours. If this checksum deviates from that at the time of
sealing, changes have been made to the system. It is no longer possible to modify W+M
parameters, such as tank tables, units and print templates, once the W+M switch has been
flipped.
Recommended procedure:
It is recommended to start calibrating the tank gauging system from the field devices via
possible protocol converters and finish the process with the Tankvision inventory
management system. When calibrating the Tankvision Tank Scanner or Data Concentrator,
it is recommended to start with the unit used as the Global Configuration Store since the
engineering units are configured centrally here. These units would then not have to be
checked separately in the boxes assigned (→ ä 34).
Endress+Hauser 33
Initial calibration and system modifications
Units
The units do not have to be configured if Use Global Configuration Store is selected. The
units can be checked under System Administration → Tankscanners → Tank Scanner
Unit → Customer Settings → Units. This view allows the user to choose between the unit
schemes.
Units
Selecting the Unit
The exact settings of the unit scheme selected can be checked under Advanced.
NXA82x_Units
Checking the Units
• An apostrophe may not be chosen as the thousand separator for W&M applications.
• If the Tankvision device retrieves the basic settings from another Tankvision device
(Global Configuration Store), the units of this Tankvision device do not have to be
checked. The name of the box (Subscription Store) that provides the basic settings can
be found under System Administration → Global Settings → Customer Settings →
Define Configuration Store Details.
NXA82x_Define-Configuration-Store-Details
Configuration Store Details
34 Endress+Hauser
Field device assignment

The field device assignment must be checked under System Administration → Tank
Scanner Unit → Field Scan → Manage Field Scan Configuration-Modbus EIA485.
The following parameters have to be checked for Modbus EIA485:
• Baud rate
• Parity
• Gauge slave address: assignment to the tank ID/tank name
• Gauge type: assignment to the tank ID/tank name
• Modbus register map: assignment to the field device type (gauge type)
Manage_Field_Scan_Configuration_Modbus
Field Scan Configuration - Modbus
The following parameters have to be checked for the V1 protocol:

• Gauge slave address (DEC) assignment to the tank ID/tank name
• Gauge type assignment to the tank ID/tank name
• V1 map file assignment to the gauge type
Manage_Field_Scan_V1
Field Scan Configuration - V1 Protocol
The following parameters have to be checked for the WM550 protocol:

• Baud rate
• Loop current
• Gauge slave address assignment to the tank ID / tank name
• Gauge type assignment to the tank ID / tank name
Endress+Hauser 35
• WM550 map file assignment to the field device type (gauge type)
Manage_Field_Scan_Configuration_WM550
Field Scan Configuration - WM550 Protocol
To activate the simulation mode

1. Download the "simConfig.xml" file under Sytem Administration → Uploads → Generic
Uploads.
2. Modify the "simConfig.xml" file according to the desired simulation and rename it.
Specify Tanks, Parameters, Units, Start, End and Step values.
Specify the mode of simulation for the parameters:
0: Parameter value equals Start value;
1: Parameter value runs from Start value to End value in Step value per interval;
2: Triangle wave simulation;
3: Sine wave simulation
3. Download the modified and renamed file as a gauge map file (under Sytem
Administration → Global Settings →Field Scan → Add Gauge Map File).
4. Enable the checkbox Activate Simulation Mode on the Field Scan Configuration page.
5. Activate the Field Scan.
SIMULATION MODE is displayed in in red on the Main Header.
Tank table
The tank capacity details have to be loaded to check the tank table (Configuration → Tanks
→ Select the tank under Select - select and confirm with Modify (see Fig. "Tank Selection")
→ Select Capacity Details in the Tank Details tab (see Fig. "Tank Capacity Table
Summary")).
36 Endress+Hauser
Tank_configure
Tank Selection
NXA82x_Capacity-Details
Tank Capacity Table Summary
Steps for checking the tank table:

• Check that the information in the Tank Capacity Table Summary is correct for the selected
tank.
• Check whether the TCT is suitable for the relevant tank.
Clicking Show TCT file opens a browser window that shows the TCT in a tabular form
(with the units in the configured format). Print by clicking Print TCT.
To store the TCT file on a PC, click the Get TCT file link. The system will perform an export
of the TCT in XML form as a compressed file (.gz). All units in the file are SI units
(independent from the configured format). The data in the TCT XML file are displayed in
the "Table in XML Format" graphic.
Table in XML Format
Endress+Hauser 37
PC assignment
Access_Configuration
Tankvision Tank Scanner - PC Assignment
Every PC to be connected to the sealed system has to be registered. The PCs are registered
under System Administration → Global Settings → W&M Seal → Access Configuration.
The registered devices are listed with their MAC address in the column on the left. The MAC
address of the PC currently used is displayed in the column on the right.
Each PC has to be registered individually on every Tankvision box. If no PC is registered in
the system, an error message is shown on the display of the Tankvision box once the W+M
switch has been flipped.
NXA
0.0.0.0 02/12/2009
172.0.0.1 02:51:54 PM
NXA820_A30016011
F317:
Access Configuration Er
INFO
L00-NXA820xx-07-00-00-xx-001
Error Message - No PC Registered in the System
During calibration acceptance, the list must be checked to ensure it only contains the MAC
addresses of the Tankvision boxes and the PCs that should access the system. The PCs can
be checked, for example, by loading the page above from every PC that should have access
to the system and then comparing the MAC addresses (Registered Systems against Current
MAC Address). The MAC addresses of the Tankvision box are provided on the nameplate.
38 Endress+Hauser
Sealing tank data

The tank data are sealed individually for every tank. The W+M values are selected under
Configuration → Tanks → Select the Tank (Select + Modify) → Put Tank into Calibrated
Status in the Tank Details tab.
NXA82x_Put-Tank-into-Calibrated-status
Sealing Tank Data
If the W+M switch is flipped, tanks can be removed from the calibrated status. This
changes the calibration checksum. Removing a tank from the sealed system is
equivalent to a system modification and must be accepted by an official from the
Standards Authority.
Locking
The unit is locked by flipping the W+M switch on the Tankvision Tank Scanner NXA820.
3
E
10,5 ... 32V DC
POWER
L- RESET
2
2
1
L+
1
Fuse
2AT
10 11 12 13
13
12
RESET
11
10
MODBUS
6
6
7
W &M
8
NXA Status
Relay
A
L00-NXA82xxx-04-00-00-xx-002
A Tankvision W+M Switch
Flipping the switch means that the settings checked under Sealing Tank Data (→ ä 39) are
fixed and can no longer be modified, and that the values specified under Sealing Tank Data
are displayed as calibrated values by the computers specified under PC Assignment. A
master checksum is calculated approx. 2 minutes after the W+M switch is flipped. This
master checksum can be called up under System Administration → Tank Scanner Unit →
W&M Seal. After approximately 2 more minutes, the system performs the first check
calculation. The subsequent calculations are then performed every 8 hours.
The following information is displayed:
• Date and time the page was loaded
• W&M switch status
• W&M CRC at sealing time
• Last calculated W&M CRC
• Last calculated CRC’s time stamp
Endress+Hauser 39
WM_Information
Tankvision W&M Seal
A modified checksum indicates that changes have been made to the system. The checksum
must be documented (e.g. by printing out the screenshot, see Figure "Tankvision W&M Seal")
and recorded in the acceptance report (e.g. by attaching the printout).
The checksum can be recalculated by switching the Field Scan off and then on again.
Checking the W&M display

The following steps must be taken to check the weights and measures display:
• The settings listed under Sealing Tank Data (→ ä 39) can no longer be modified.
• A WM in front of the values for the Product Level, Product Temperature and Total
Observed Volume indicates that the values are calibrated.
• The level and temperature information has to match that of the field devices.
Checking the printouts

All printouts from connected printers that cannot be officially verified must bear the
annotation Measured values not calibrated and no measured values may appear as
calibrated.
Initial calibration and changes to the Tankvision Data Concentrator NXA821
Tank Scanner assignment

The assignment between the Tank Scanner units and the Data Concentrator must be
checked under System Administration → Dataconcentrators → Data Concentrator Unit
→ Tank Scanner Unit and Tank Assignment.
Tank_Scanner_Unit_Assignment
Tankvision Data Concentrator - Tank Scanner Assignment
PC assignment
The locking procedure is the same as for the tank scanner (→ ä 39).
Stamp points for Tankvision Tank Scanner NXA820 and Data Concentrator NXA821
The stamp points are listed under Point 6 in type approval 4.454/08.10.
40 Endress+Hauser
8.3 Exit the Tankvision system

The user can exit the Tankvision system from any screen.
The session ends automatically after 5 minutes of inactivity (session timeout).
To exit the Tankvision system

1. Click the Logout link on the Main View. Tankvision displays the login screen.
Endress+Hauser 41
Tankvision NXA820 (Interface only) Configuration Tankvision
9 Tankvision NXA820 (Interface only)

Configuration
9.1 Logging into the Tankvision NXA820 (Interface only)

system
To integrate a Tankvision Tank Scanner NXA820 (Interface only) unit into the network,
proceed as follows:
1. Connect a laptop to the service port of the Tankvision unit. Make sure that the laptop is
configured to get a dynamic IP addresses from a DHCP server.
3
E
10,5 ... 32V DC

POWER
L- RESET
2
1
L+
1
Fuse
2AT
10 11 12 13
13
12
RESET
11
10
MODBUS
6
7
7
W &M
8
Alarm Relay
L00-NXA82xxx-04-00-00-yy-025
2. Open the internet browser and enter the following URL: http://192.168.1.1
The Tankvision login screen appears. The user ID (= User Login Name) and password are
defined by the system administrator when adding a user to the system
(see BA00339G/00/EN).
3. Login as Supervisor.
NXA82x_Login-Screen
Field Description
User ID Enter the appropriate user login name.

The user login name is alphanumeric and case sensitive.
Password Enter the appropriate password.

The user password is alphanumeric and case sensitive. It consists of 3 to
8 characters.
• Enter Super into User ID.
42 Endress+Hauser
Tankvision Tankvision NXA820 (Interface only) Configuration
• Enter Super into Password.

• Click the Login button.
Tankvision displays the Home Page.
9.2 Overview - Tankvision NXA820 (Interface only)

system
In the Overview screen, the primary values and the status information of the tanks
connected to the Tank Scanner is displayed.
1. In the Main View, click Overview. It expands as follows:
NXA30_034_EN
9.3 Configuration - Tankvision NXA820 (Interface only)

system
Login to the Tank Scanner NXA820 (Interface only) with "Supervisor" rights to perform
settings. To view the settings, "Operator" rights are sufficient.
1. Click on Configuration. The following screen is displayed:
NXA30_003_EN
9.3.1 Customer settings

1. Click on Customer Settings. The following screen is displayed:
NXA30_005_EN
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Date and Time

The system allows the user to configure date, time, time zone and the date-time formats.
To Configure Date and Time Settings
1. Click on Date and Time. Tankvision displays the screen as follows:
NXA30_006_EN
Field Description
Date Format Select the date format from the drop down list. This field allows you to set the required
format for the date. This date format will be used to display the date.
Time Format Select the time format from the drop down list. This field allows you to set the required
format for the time. This time format will be used to display the time on all the
Tankvision screens.
Click Change to save the selected time format settings without causing a clean-up reset
of the system.
Time Zone Select the appropriate time zone from the drop-down list.
System Date Enter the current date in the relevant date format. Alternatively, click on the calendar
icon to choose the date.
System Time Enter the current time in the relevant time format.
Daylight Saving Select this check box to enable the user to enter the appropriate daylight saving details.
Enabled Clear the check box to prevent the user from entering the daylight saving details.
Daylight Saving This field displays the daylight saving status. The system displays the ACTIVE status, if
Status the Daylight Saving Enabled check box is selected.

3. Click the Submit button. A dialog is displayed that the change of time and date settings
will result in a clean-up reset of the system.
NXA30_007_EN
4. Click the Yes button to proceed, or click the No button to cancel.
5. After saving the settings, the Tankvision unit restarts automatically (wait approx. 3
min).
User and Group Settings

Login to the Tank Scanner NXA820 as "Supervisor" to perform the user and group settings.
To view the "Manage Users" screen

1. Click on User Settings. Tankvision displays the screen as follows:
44 Endress+Hauser
NXA30_008_EN
2. Click the User Settings link. The Manage Users – Users List View screen is displayed.
NXA30_009_EN
3. For details on how to perform the user and group settings, refer to BA00339G/00/EN.
To view the "Group Rights" screen
1. Click on Group Settings. Tankvision displays the screen as follows:
NXA30_048_EN
2. Click the Group Settings link. The Manage Users – Group Access Rights screen is
displayed.
NXA30_049_EN
3. For details on how to perform the user and group settings, refer to BA00339G/00/EN.
9.3.2 Network settings

You are logged in as "Supervisor".
1. Click on Network Settings. Tankvision displays the screen as follows:
NXA820_Interface-only_Network-Settings
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– The required values of the parameters depend on your local network configuration. For
more information please contact your local network administrator.
– Detailed information on the individual fields can be found in BA00339G/00/EN,
"Tankvision NXA820, NXA821, NXA822 - Description of Instrument Functions".
3. Click the Submit button to proceed. The system displays a confirmation box as follows:
NXA82x_Network-Settings_Submit-Popup
4. Click the OK button to proceed, or click the Cancel button to exit.
5. After saving the settings, the Tankvision unit restarts automatically (wait approx.
3 min).
If you don’t know the correct IP address, please contact your local network
administrator. If you want to use an isolated LAN network, use the IP address
192.168.2.xxx and set the subnet mask to 255.255.255.0
9.3.3 Field Scan

The most important function of NXA820 is acquiring measured data from gauges installed
in tanks. NXA820 receives measured data by means of field scanning. The measured data
comprise tank parameters such as product level, product temperature, pressure, observed
density, etc.
To Configure the Field Scan Settings

1. Click on Field Scan. Tankvision displays the screen as follows:
NXA30_011_EN
Manage Field Scan Configuration is device specific.
Field Protocol
In order to perform field scanning, the Field Protocol needs to be configured.
To configure the field protocol

1. Click on Field Protocol. Tankvision displays the screen as follows:
46 Endress+Hauser
NXA30_012_EN
Field Description
Field Protocol Type Displays the field protocol.
Number of Retries Type in the number of retries for the system to initiate Field Scanning. This field indicates
the number of retries, before a field scan failure for a gauge is determined by the system.
The data type used in this field is numeric. By default, the Tankvision system selects 3 as
the Number of Retries.

3. Click the Submit button.
Manage Field Scan Configuration – Modbus EIA 485

The Manage Field Scan Configuration - Modbus EIA 485 screen displays serial
configuration details and gauge configuration details.
In this screen it is possible to select the address and the Modbus map to be used for each
gauge.
Before changing the field scan configuration it is necessary to stop the field scan (→ ä 51).
To Manage the Field Scan Configuration using Modbus EIA485
1. Click on Manage Field Scan Configuration - Modbus EIA485. Tankvision displays
the screen as follows:
NXA30_013_EN
Field Description
Baud Rate Select the baud rate for Modbus communication from the drop down list. Default 9600
Parity Select the parity of the Modbus signal from the drop-down list. Default no parity.
EIA485 Termination Enables or disables the termination resistor on the fieldbus for RS485. Only needed for
Resistor long fieldbus cables to reduce signal reflections.
Tank Configuration
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Field Description
Tank ID Each tank in the Tankvision system has a unique numerical value ranging from 1 to 15.
This ID represents the network address used by NXA820 for scanning the Tank Data.
Cannot be changed.
Tank Name Actual tank name, which can be modified here.
Enabled Select the check box to enable the field scanning of the respective tank.
Gauge Slave Address This field is enabled, if the "Enabled" check box is selected. Enter the gauge slave address,
(DEC) which is configured between the NXA820 system and the gauge for communication. The
gauge slave address can be any number from 1 to 247.
Gauge type Select the appropriate Gauge Type from the drop-down list. This field is mandatory.
Modbus Register Select the appropriate register map file for tank and gauge (only Registermaps
Map downloaded to Tankvision can be used, → ä 51).
Ambient Temperature Configuration
Enabled Select the check box to configure the ambient temperature.
Gauge Slave Address Enter the slave address of the gauge providing the ambient temperature.
Modbus Register Select the appropriate Modbus Map File from the drop-down list. If the appropriate Map
Map File is not available it must be added by the Add Gauge Map File function (→ ä 51).


1. Download the "simConfig.xml" file under Configuration → Uploads → Generic
Uploads.
2. Modify the "simConfig.xml" file according to the desired simulation and rename it.
Specify Tanks, Parameters, Units, Start, End and Step values.
Specify the mode of simulation for the parameters:
0: Parameter value equals Start value;
1: Parameter value runs from Start value to End value in Step value per interval;
2: Triangle wave simulation;
3: Sine wave simulation
3. Download the modified and renamed file as a gauge map file (under Configuration →
Field Scan → Add Gauge Map File).
4. Enable the checkbox Activate Simulation Mode on the Field Scan Configuration page.
5. Activate the Field Scan.
SIMULATION MODE is displayed in in red on the Main Header.
Manage Field Scan Configuration - V1

The Manage Field Scan Configuration - V1 screen displays serial configuration details and
gauge configuration details.
In this screen it is possible to select the address and the V1 map to be used for each gauge.
To Manage the Field Scan Configuration using Sakura V1
1. Click on Manage Field Scan Configuration - V1. Tankvision displays the screen as
follows:
48 Endress+Hauser
NXA30_019_EN
Field Description
Physical Interface Configuration
Pulse Period Defines the pulse period (comparable to the baud rate).
Pulse Amplitude Allows to amplify the signal in case of long cables or poor signal transmission.
Tank Configuration
Tank Name Enter the user defined tank name into this field.
Gauge Slave Address This field is enabled, if the Enabled check box is selected.
(DEC) Enter the gauge slave address, which is configured between the NXA820 system and the
gauge for communication. The gauge slave address can be any number from 1 to 99.
V1 Map File Select the appropriate V1 Map File from the drop-down list. If the appropriate Map File is
not available it must be added by the Add Gauge Map File function (→ ä 51).
Ambient Temperature Configuration
Enabled Select the check box to configure the ambient temperature.
Gauge Slave Address Enter the slave address of the gauge providing the ambient temperature.
V1 Map File Select the appropriate V1 Map File from the drop-down list. If the appropriate Map File is
not available it must be added by the Add Gauge Map File function (→ ä 51).
2. Enter the appropriate option in the relevant fields.


For a detailed description, → ä 48.
Manage Field Scan Configuration - WM550

The Manage Field Scan Configuration - WM550 screen displays serial configuration
details and gauge configuration details.
In this screen it is possible to select the address and the Whessoe WM550 map to be used
for each gauge.
Endress+Hauser 49
To Manage the Field Scan Configuration using Whessoe WM550

1. Click on Manage Field Scan Configuration - WM550. Tankvision displays the
screen as follows:
Manage_Field_Scan_Configuration_WM550
Field Description
Physical Interface Configuration
Baud Rate Defines the WM550 protocol baud rate. Possible values are 300, 600, 1200, 1800, 2400,
4800.
Loop Current This field defines the current in the Whessoe WM550 loop to be set by the internal
electronic. This current will be hold by the Master regardless the number of slaves that are
connected. Possible values ranges between 16mA and 30mA.
Tank Configuration
Tank Name Enter the user defined tank name into this field.
Gauge Slave Address This field is enabled, if the Enabled check box is selected. Enter the gauge slave address,
(DEC) which is configured between the NXA820 system and the gauge for communication. The
gauge slave address can be any number from 0 to 63 for the Whessoe WM550.
Gauge Type Select the appropriate Gauge Type from the drop-down list. This field is mandatory.
WM550 Map File Select the appropriate WM550 Map File from the drop-down list. If the appropriate map
File is not available it must be added by the Add Gauge Map File function.


For a detailed description, → ä 48.
50 Endress+Hauser
Add Gauge Map File

For each Modbus field device you need a special map to recognize the device in Tankvision.
By default basic maps for Tank Side Monitor (NRF), Proservo NMS and Micropilot NMR are
present on the Tankvision Tank Scanner unit. Ask your local Endress+Hauser service to
provide the correct map file.
To add a Gauge Map File
1. Click on Add Gauge Map File - Modbus EIA485/Add Gauge Map File - V1/Add
Gauge Map File - WM550. Tankvision displays the screen as follows:
NXA30_014_EN
2. Click the Browse button and navigate to the required gauge file. Double-click the file
name to enter it into the Gauge Map File field.
3. Click the Download File button to download the map file to the Tankvision unit.
4. Click the Submit button to activate the gauge map file.
Start/Stop Field Scan

This option allows the user to start the field scan after configuring the field scan. Similarly,
the field scan can be stopped at any point of time by using this option.
To start or stop field scanning
1. Click on Start/Stop Field Scan. Tankvision displays the screen as follows:
NXA30_015_EN
2. Click the Start button to start the field scanning. The Start button is enabled, if the field
scan is not started. Once the field scan is started, the Start button is disabled, and the
Stop button is enabled. To stop the field scanning, click the Stop button.
Service Interface
The requests from the Tank Scanner NXA820 and the ensuing responses from the field
devices are evaluated in this screen. This screen is only for service purposes.
To display the service interface

1. Click on Service Interface. Tankvision displays the screen as follows:
NXA82x_Service-Interface
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Field Description
Requests Sent The number of total requests sent by the Tank Scanner NXA820.
Good Response The number of requests / percentage of total requests that got a good response from the
field device.
Response with Error The number of requests / percentage of total requests that got a response with error from
the field device.
Comm. Timeout The number of requests / percentage of total requests that got no response from the field
device.
Stat Started/ Time at which the evaluation was started; i.e. the time at which the Start Stat Count or
Restarted Time Reset Stat Count button was pressed.
Press the Stop Stat Count button to stop the evaluation.
Alternatively, install the Service Interface application (refer to BA00339G).

Open the Service Interface application after successful installation and click the Start
Stat Count button.
The application offers more detailed service information.
A separate operating manual for the Service Interface application is available and will
be installed on the PC during the application installation process.
Click the Windows Start button and navigate to the Tankvision ServiceIface folder,
where you will find the manual.
9.3.4 Uploads
Via the Uploads screen, additional apps can be installed and analysis logfiles can be copied
to the PC.
1. Click on Uploads. The following screen is displayed:
NXA820_Interface-only_Uploads
Generic Uploads
Contains generic data to be uploaded from the Tankvision unit, e.g. diagnostic files.
1. Click on Generic Uploads. Tankvision displays the screen as follows:
NXA820_Interface-only_Uploads_Generic-Uploads
Convert Configuration XML File

Converts XML files used in older versions of Tankvision to the latest structure.
52 Endress+Hauser
To convert a Configuration XML file

1. Click on Convert Configuration XML File. Tankvision displays the screen as
follows:
NXA30_027_EN
2. Click the Browse button and navigate to the required Configuration XML file. Double-
click the file name to enter it into the Select an XML file for conversion field.
3. Click the Download button to download the XML file to the Tankvision unit.
4. Click the Convert button to convert the XML file.
Post Mortem Dumps

Post Mortem Dumps are log files generate when irregular behavior occurs.
Post Mortem Dumps are used for advanced service operations only and should not be used
for normal operation.
1. Click on Post Mortem Dumps. Tankvision displays the screen as follows:
NXA30_028_EN
OPC Server
An OPC Server is an application running on a PC serving data to an according OPC Client.
To install the OPC Server application
1. Click on OPC Server. Tankvision displays the screen as follows:
NXA30_031_EN
2. Click the OPC Server link and execute the file. Follow the directions on the screen.
Tankvision Installation and Recovery Tool

The Tankvision Installation and Recovery Tool is an application running on a PC allowing the
complete application and configuration of Tankvision unit to be saved as safety copy to a
hard drive. It also enables the user to install an update to the latest version including the
migration of the configuration.
The migration of the configuration is only possible when updating from version
01.06.00 onwards (version before update) to a later version.
Tankvision Installation and Recovery Tool

Click on Tankvision Installation and Recovery Tool (zip file) under Configuration →
Uploads → Tankvision Installation and Recovery Tool and save the zip file to your PC.
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NXA82x_BNR_Install
The Tankvision Installation and Recover Tool requires no installation. Simply uncompress
the Tankvision_Installation_and_Recovery_Tool.zip archive and copy the contents to your
computer.
Use the Tankvision Installation and Recovery Tool
Backup
To create a backup job of a Tankvision unit, the Backup Location where it has to be saved
must be selected with (on the local PC or on a network drive) and the IP address must be
filled. With Add the job will be added to the Job list. Multiple Tankvision backup jobs can be
queued. Each job can be canceled by selecting the job line and use .
To start the backup jobs use Backup.
NXA82x_BNR_Backup
Restore
To create a restore job of a Tankvision unit, the Backup Location must be selected with
(on the local PC or on a network drive) and the IP address must be filled. With Add the job
will be added to the Job list. Multiple Tankvision restore jobs can be queued. Each job can be
canceled by selecting the job line and clicking the button.
To start the restore jobs use Restore.
54 Endress+Hauser
NXA82x_BNR_Restore
Flash
To create a flash job of a Tankvision unit, the location of the installation files must be
selected with (on the local PC or on a network drive) and the IP address must be filled.
With Add the job will be added to the Job list. Multiple Tankvision flash jobs can be queued.
Each job can be canceled by selecting the job line and clicking the button.
To start the flash jobs use Flash.
To update a Tankvision unit and keep the configuration a backup must be taken first. Then
the Backup location must be selected with (on the local PC or on a network drive) in
addition before adding the job. In this case the check box Flash with configuration must be
active and if the archive data has to be transferred as well then the check box Flash with
Archival.
The location where the backup is saved has to be unique for each Tankvision unit, if the
same folder is selected the same backup would be used for each job and would lead to
IP address conflicts in the network.
Flash with Archival can only be selected if Flash with Configuration is selected as
well.
NXA82x_BNR_Flash
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Patch
The Patch zip file contains some of the bug fixes binaries prepared for the specified software
version. To apply the patch, the user must select the provided patch file and the Tankvision
unit IP address.
By clicking the Add button, the job will be added to the Job list. Multiple Tankvision patch
jobs can be queued. Each job can be canceled by selecting the job line and clicking the
button.
To start the patch jobs, click the Patch button.
NXA82x_BNR_Patch
Logs
The log files register all actions made by this tool and are saved on the PC. It can be cleared
with Clear Log. With the log file location can be changed.
NXA82x_BNR_Logs
About
About shows the version and the build date of the Tankvision Installation and Recovery Tool.
56 Endress+Hauser
NXA82x_BNR_About
Service Interface
The Service Interface is an application running on a PC allowing the analysis of the field
communication of the NXA820.
To install the Service Interface
1. Click on Service Interface. Tankvision displays the screen as follows:
NXA30_033_EN
2. Click the Service Interface link and execute the file. Follow the directions on the screen.
TCT Generator
The TCT Generator is an application allowing the user to generate TCT files for NXA820.
To install the TCT Generator

1. Go to Configuration > Uploads > TCT Generator, click on TCT Generator (zip File)
and save the file to your PC.
Tankvision_TCT_Generator
2. Uncompress the saved folder and open the file index.html with a web browser.
3. Follow the instructions.
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9.3.5 W&M Seal

The W&M seal allows you to view the W&M sealing status and to perform the access
configuration for W&M secured systems.
To Change the W&M Approved Status
1. Click on W&M Seal. Tankvision displays the screen as follows:
NXA30_035_EN
Field Description
W&M Information Shows detailed information of sealing status for a device:
• W&M Switch status
• W&M CRC at sealing time
• Time of sealing
• Last calculated W&M CRC
• Last calculated CRC’s time stamp
Access Configuration Registration page to configure access rights for a PC that can access the device after
sealing.
W&M Information
1. Click on W&M Information. Tankvision displays the screen as follows:
WM_Information
Field Description
This page is static Displays the date and time when the screen was locked. This is a static page meaning no
and is loaded at: auto update is running.
W&M switch status Displays the current W&M switch status.

The status can be sealed (closed W&M switch) or unsealed (open W&M switch).
CRC at sealing time A checksum is calculated with closing the W&M switch. This checksum is displayed in
this field.
Time of sealing Displays the date and time the sealing took place.
Last Calc. W&M CRC Displays the latest calc. W&M checksum. The checksum is recalculated on a regular basis.
In case of an mismatch of the recalculated checksum with the initial checksum, the
system was manipulated.
Last Calc. W&M CRC Displays date and time of the last calculated W&M checksum.
time stamp
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Access Configuration
In sealed systems only registered Users/PC’s are allowed to have access to the system
functionality. The access configuration provides the possibility to ensure the access. The
access configuration is based on MAC Address.
NXA30_037_EN
Field Description
Registered Systems Displays the MAC Address of the currently registered PC.
• Registered:
Registers the PC which is connected to the system (current workstation). The PC’s
must be in the same Network as Tankvision (no router / gateway in between).
Registration must be performed from every PC which should have access to the system
individually.
• Unregistered:
To unregister PC(s) mark them in the list on the left hand side (select several by
pressing Ctrl and marking them) and click unregister. The unregistered PC’s will not
have access to the system after sealing.
Current MAC Displays the current MAC Address of the workstation.

Address
This section is sealed for editing after switching the W&M switch to close.
9.3.6 Configuration of W+M systems

See configuration of W+M systems (→ ä 33) and follow the required steps for NXA820
Interface only (Field Device assignment, PC assignment and Locking).
9.3.7 Tankvision Outputs

To set or manage the Tankvision Outputs
Click on Tankvision Outputs. Tankvision displays the screen as follows:
NXA82x_Tankvision-Outputs
SupplyCare Configuration
Configure the parameters that the Tank Scanner NXA820 provides when polled by
SupplyCare Enterprise.
To set or mange the SupplyCare Configuration

1. Click on SupplyCare Configuration. Tankvision displays the screen as follows:
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NXA82x_Tankvision-Outputs_SupplyCare-Configuration
Field Description
Tank Select the tank from the drop-down list for which to configure the parameters that are
provided for SupplyCare.
Either configure each tank individually or select the All Tanks check box to configure the
same parameters for all tanks.
Time Stamp Choose between the SupplyCare Time Stamp and the Tank Scanner NXA820 Time Stamp
for the provided parameters.
Measurement Point Configure the parameters for the tank(s) selected in the ’Tank’ field, that are provided
Configuration when polled by SupplyCare.

3. Click the Submit button to save the settings, or click the Reset to Default button to reset
the screen to the default values.
4. After saving the settings, Tankvision displays a confirmation message, including the
name of the .esp page which must be entered by the user in the Gateway configuration
page of SupplyCare Enterprise.
An event is generated after setting the Tankvision Outputs. The event details can be
viewed in the Event overview.
9.3.8 Redundancy configuration

Redundancy setting is activated via order code feature 090.
The device Tankvision NXA820 Interface only provides a redundancy feature that works
by means of the normal Ethernet as shown in below figure:
60 Endress+Hauser
2
3
1
5 4
7 9
8 10
NXA820 NXA820
11
NXA820_TaVi_Redundancy
1 Connection to PLC / Host (Serial / Ethernet)

2 PLC
3 Modbus TCP / Modbus Serial / Ethernet
4 NXA85 (secondary)
5 NXA85 (primary)
6 Switch
7 Primary Ethernet connection
8 NXA820i (primary)
9 Redundant Ethernet connection
10 NXA820i (secondary)
11 Fieldbus connection
The primary and secondary NXA820 devices should have same protocol type. I.e. the
user cannot configure a Modbus NXA820 as primary and a V1 NXA820 as secondary.
In a normal scenario, the primary device is active and field scan is on to acquire measured
data. Information like configuration, measured data and Heartbeat signal are exchanged
periodically between the primary and secondary NXA820 devices.
The secondary NXA820 field scan is normally in standby mode. The secondary NXA820
continuously monitors the health of the primary NXA820, and in case of a first-order failure,
the secondary automatically takes over and starts scanning the field.
Some example of first-order failures are:
1. All connected gauges from the primary device fail
2. The primary device is not responding due to reasons like LAN failure, power failure and
hardware damage
3. The primary device has a critical software failure like high CPU, crashed module,
corrupted database, etc.
To configure the redundancy setting

1. Configure the network settings on both NXA820 devices.
2. Perform an NND configuration and configure both NXA820 devices.
3. Configure Field scan only on this NXA820 device, which will be configured as primary
NXA820 device by the user later on.
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4. Click on Redundancy Settings from another NXA820, which will be configured as

secondary NXA820 device by the user later on:
NXA820_TaVi_Redundancy_01
5. On the secondary NXA820: To activate the redundancy mode, select either option
Switch by Gauge or option Switch by Interface from the dropdown list. Select
Redundant Unit Type as Secondary. Select the associated primary NXA820 from the
dropdown list.
NXA820_TaVi_Redundancy_02
6. Press the Submit button to activate redundancy.
Field Description
Activate Redundancy Switch by Interface
Mode When all configured gauges fail, the system performs automatic switch-over.
Switch by Gauge
When one of the configured gauges fails, the system performs automatic switch-
over.
Redundant Unit Type Select the NXA820 unit type as primary or secondary. For the secondary NXA820,
select the associated primary NXA820 from the dropdown list.
Restore Redundancy Clicking the Restore Redundancy button configures the system back to the normal
healthy state. Here, the primary NXA820 is active, scanning the field and the
secondary is in standby mode.
If the connected gauges or the primary unit fail, the secondary unit becomes active.
The user can perform the following operations to bring the system back into the
normal state:
• Manual switch-over on Primary unit
• Repair the failure on the primary unit
• Once the primary unit and connected gauges are operational again, click the
Restore Redundancy button to configure the system back into the normal state
Manual SwitchOver The Manual SwitchOver button is useful to take control for performing
maintenance activities.
When clicking the Manual SwitchOver button redundancy is broken. This means,
the redundant NXA820 devices do not observe each other, and no data are
exchanged among them. Press the Submit button to activate redundancy again.
Reset to Default Selecting the Reset to Default option configures the redundancy settings of both,
primary and secondary NXA820, back to factory default.
62 Endress+Hauser
9.4 Service - Tankvision NXA820 (Interface only)

1. Click on Service. The following screen is displayed:
NXA820_Interface-only_Service
9.4.1 Device Status Codes

The Device Status Codes are intended only for service tasks. Refer to BA00339G/00/EN for
a detailed list of the status codes.
1. Click on Device Status Codes. The following screen is displayed:
NXA30_040_EN
9.4.2 System Diagnostics

The system diagnostic tools are intended for service operations only and should not be used
for standard operations of the Tankvision system.
1. Click on System Diagnostics. The following screen is displayed:
NXA30_042_EN
Diagnostic Data
Diagnostic data provides general status and diagnostic information like the number of times
restarted and the temperature limits reached. This is a valuable tool to recognize unsafe
conditions that could become a future failure.
1. Click on Diagnostic Data. The following screen is displayed:
NXA820_Interface-only_Diagnostic-Data
User Session Statistics

Provides useful information of users and user login activities. It allows to know which user
logged in last via a Last Accessed Time stamp.
1. Click on User Session Statistics. The following screen is displayed:
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NXA30_043_EN
Service Codes
Service Codes is a service area that allows to execute predefined tasks by the operative
system. As service codes are tasks like generate advanced diagnostic information, restart the
unit, apply a historical archive clean up reset or execute a factory default settings reset.
1. Click on Service Code. The following screen is displayed:
NXA30_044_EN
Service Interface
Service Interface helps users to check the field communication health status. This is a web
version of the Service Interface application which users can install on their computers.
1. Click on Service Interface. The following screen is displayed:
NXA30_044_EN_Se_Interface
9.5 Exit the Tankvision system

The user can exit the Tankvision system from any screen.
The session ends automatically after 5 minutes of inactivity (session timeout).
To exit the Tankvision system

1. Click the Logoff link on the Main View. Tankvision displays the login screen.
64 Endress+Hauser
Tankvision Diagnostics and troubleshooting
10 Diagnostics and troubleshooting
10.1 Test network connection

If a Tankvision unit can not be accessed from the operators computer you can test the
network connection using the ’ping’ command:
1. Click the Window Start button and select Execute. The Run dialog window appears.
2. Enter cmd into the Open field. The Windows Command Prompt window appears.
3. Try to ping the Tankvision until by typing the following into the command prompt line:
ping xxx.xxx.xxx.xx
Here xxx.xxx.xxx.xx is the IP address of the Tankvision unit.
4. If the pinging is successful and the computer receives an answer from the Tankvision
unit, a message appears as follows:
5. If the pinging fails, the message "Destination host unreachable" or "Request timed out"
will appear: This means that the network is not working properly.
Endress+Hauser 65
Diagnostics and troubleshooting Tankvision
Possible causes are:

• Wrong network settings (e.g. wrong IP address) in the Tankvision unit or the computer
• Hardware problems (e.g. cable break or improper plugging of the cables)
• Missing power supply of the Tankvision unit
10.2 Resets
10.2.1 Types of Resets

• Reset:
Restart the system without any additional action.
• Cleanup:
Resets archival data, alarms and events without changing the configuration.
• Factory:
Resets the software to factory default settings, all data is getting lost including network
settings.
10.2.2 Hardware Reset

• Push the reset button on the front panel of the device and release it in one of the following
specified reset windows indicated by the Reset LED.
• Releasing the button in a LED ON window has no effect at all, the system keeps on
running.
Reset Cleanup Factory
LED flash LED ON LED flash LED ON LED flash LED ON

Hz 2,5 Hz 1,25 Hz
0...5 sec 5...10 sec 10...15 sec 15...20 sec 20...25 sec > 25 sec
10.2.3 User Interface Reset

• Use a Service Code script to perform a reset
• Path: Global Settings / System Diagnostics / Service Code
• Enter one of the given Service Codes and press submit
UserInterfaceReset
66 Endress+Hauser
Tankvision Repair
11 Repair
11.1 Return
The requirements for safe device return can vary depending on the device type and national
legislation.
1. Refer to the web page for information:
https://www.endress.com/support/return-material
2. Select the region.
3. Return the device if repairs or a factory calibration are required, or if the wrong device
was ordered or delivered.
11.2 Disposal
If required by the Directive 2012/19/EU on waste electrical and electronic equipment

(WEEE), the product is marked with the depicted symbol in order to minimize the disposal
of WEEE as unsorted municipal waste. Do not dispose of products bearing this marking as
unsorted municipal waste. Instead, return them to the manufacturer for disposal under the
applicable conditions.
Endress+Hauser 67
Tankvision
Index
A P
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
B Product safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Basic safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Proxy server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
C R
CE mark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Change history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Configuration of W+M systems. . . . . . . . . . . . . . . . . . . . 33 S
Status Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
D Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Data Concentrator NXA821 SupplyCare Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 59
Specific settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . 7 T
Degree of protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Tank Scanner NXA820 with calculations
Delivery content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Specific settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Tankvision NXA820 Interface only
DIN-rail housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Document function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Configuration of W+M systems . . . . . . . . . . . . . . . . . 59
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Customer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Device Status Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
E Field Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Exit the Tankvision system. . . . . . . . . . . . . . . . . . . . . 41, 64 Logging into . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
F Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Field connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Redundancy configuration . . . . . . . . . . . . . . . . . . . . . . 60
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
H System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Home Page Uploads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
NXA820 Interface only . . . . . . . . . . . . . . . . . . . . . . . . 24 W&M Seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
NXA820 with calculations/821/822 . . . . . . . . . . . . 23 Tankvision NXA820 with calculations/821/822
Host connection Common settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Modbus Serial, EIA/TIA-485 (RS485) . . . . . . . . . . . 21 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Modbus TCP/IP (via System LAN port). . . . . . . . . . . 21 Logging into . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Host Link NXA822 Network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Specific settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Subscription Store definition . . . . . . . . . . . . . . . . . . . . 30
Tankvision NXA820/821/822
I
User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Incoming acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Terminal assignment . . . . . . . . . . . . . . . . . . . . . . 13, 16, 19
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Trouble shooting
Intended use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
IT security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Test network connection . . . . . . . . . . . . . . . . . . . . . . . 65
L Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
LAN connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
U
M Uploads
MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Tankvision Installation and Recovery Tool. . . . . . . . . 53
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 TCT Generator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
O W
Operation station settings . . . . . . . . . . . . . . . . . . . . . . . . 22 Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Wiring example
NXA820 "Interface only" . . . . . . . . . . . . . . . . . . . . . . . . 13
NXA820/821/822 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
68 Endress+Hauser
Tankvision
Workplace safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Endress+Hauser 69
Tankvision
70 Endress+Hauser
Tankvision
Endress+Hauser 71
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www.addresses.endress.com

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BA00340G/00/EN/19.

23-00 Products Solutions Services

Order code: XXXXX-XXXXXX

Document version Valid for SW version Changes to the previous version

Introduced Temperature and Density

Introduced Floating Roof Weight

BA00340G/00/EN/18.20 02.03.00 Introduced tank comment fields and

BA00340G/00/EN/19.23 02.03.01 Bug fix version

6 Operation station settings . . . . . . . . . . 22

7 Tankvision NXA820/821/822 User

1 About this document

1.1 Document function

1.2.1 Safety symbols

1.2.2 Electrical symbols

Protective ground connection

1.2.3 Symbols for certain types of information

1. , 2. , 3. ... Series of steps

1.2.4 Symbols in graphics

1, 2, 3 ... Item numbers

Indicates a non-hazardous location

1.4 Registered trademarks

2 Basic safety instructions

2.1 Requirements for the personnel

2.2 Intended use

2.3 Workplace safety

2.4 Operational safety

• If modifications are nevertheless required, consult with the manufacturer.

2.5 Product safety

Contact address Endress+Hauser UK:

2.5.1 Degree of protection

3 Incoming acceptance and product identifica-

3.1 Incoming acceptance

3.1.1 Delivery content

3.2 Product identification

3.3 Manufacturer address

3.4 Storage and Transport,

4.1.2 Installation conditions

A Attaching the instrument to the rail

4.2 Installation check

5.1 Wiring examples

5.1.1 Wiring example for NXA820/821/822

1 DCS/PLC (Distributed control system/Programmable logic controlled)

5.1.2 Wiring example for NXA820 "Interface only"

1 DCS / PLC (Distributed control system / Programmable logic controlled)

5.2 Terminal assignment

5.2.1 Power supply

3 Potential equalization Potential equalization

Fuse 400 mA T Fuse 2 A T

10,5 ... 32V DC

The delivered ferrite must be installed as follows:

5.2.2 Status Relay

Terminal Meaning Remarks

6 normally open contact • NXA operating normally:

5.2.3 LAN connection

Socket Meaning Remarks

System LAN port Connects the instrument to the network.

Sync Link LAN port Used for connection to redundant unit.

5.2.4 Additional elements in the terminal compartment

Symbol Meaning Remarks