Sipaway Resort Reservation System

A Thesis Proposal Presented to the

Faculty of the College of Computer Studies of

Colegio de Santa Rita de San Carlos, Inc.

In Partial Fulfillment

of the Requirements for the Course

of the College of Computer Studies

Researchers:

Reignier Wil S. Labay

Carl John S. Espinosa

Michael Jame T. Ho

Franz Kail Delima

Edward Paol P.SSDCC Olaguer

2024
Chapter 1 INTRODUCTION

Project Context……………………………………………………………………………1

Purpose and Description…………………………………………………………………..2

General Objectives………………………………………………………………………...3

Scope and Limitation………………………………………………………………………

Significance of the

Study…………………………………………………………………..5

Definition of Terms………………………………………………………………………..6

Chapter II REVIEW OF RELATED LITERATURE

CHAPTER III DESIGN AND METHODOLOGY

Introduction

Project Context

As the expansion of the hospitality industry progresses, so does its demand. The

Sipaway Resort Reservation System assists its establishment in revolutionizing their way

of a user-friendly and seamless booking for the guest’s leisure getaways and providing a

convenient and secure platform to select and reserve accommodations that are offered.

Increasing their guests and efficiency.

This innovation is a solution tailored for a flexible hospitality industry that aims

to enhance how resorts manage their bookings and enhance customer interactions that

will optimize the business’s coherence.

Today’s Era Hotel Reservations are making their way to the online space. Forums,

Online Discussions, and Online Support these are some of the new features that they can

achieve. Thus, the employees and staff can focus on the online support system and have

less paperwork to handle because all the files will be on the computer.
 The capabilities of this system are endless some hotels can cater to online

ordering, Taxi, etc. Finally, Online Hotel Reservation is a must in this era without this

your business will probably fail because of a lack of recognition.

Purpose and Description

The main purpose of the Sipaway Reservation System is to change how customers

create and tailor their accommodations according to their budget and give them access to

a seamless reservation. Additionally, our goal is to create a booking system that is easy to

use so that guests can view real-time availability and pricing, empowering visitors to

make wise choices.

More details of the project consist of using three programming languages to

develop the system: HTML, PHP, CSS, and MySQL. These will be the core necessities of

completing the project. The Implementation of this system will give a boost to the hotel

management in the ongoing competition of the industry. Providing an additional range of

benefits that will fulfill the resorts’ needs in a managerial aspect of the business.

General Objectives

The main objective of this study is to make an Online Reservation System

targeted to a Sipaway Resort that uses a traditional recording method.

This aims to make the hotel management transactions effortless and once

implemented will offer a trustworthy, capable, and legitimate web application. This

system will be beneficial also to the staff and the administrators of the hotel.
Other objectives include:

1. Automated Reservation Processing

2. Enhance Reservation Management

3. Refine user interactivity

4. Advance security and privacy

5. Improve cancellation

6. Online Support for the customers

Scope and Limitation

The Sipaway Resort Reservation System will integrate MYSQL as its main

database system. Here, authorized personnel will have access to the hotel’s data and

information where he/she can make changes to the data such as inserting, deleting, and

modifying.

In this System, the front desk manager or the owners themselves will be able to

effortlessly manage transactions such as reservations, available accommodations, and

discounted offers that will enhance the management’s attractiveness to guests and

tourists.

This system will offer customizability of deals and payment methods. With the

system’s integrated feedback mechanism, it would be easier for the management to

organize their offers and locate their lacks. Offering an advantage for future

developments and improvement giving the management proficiency.

Significance of the Study

The significance of this study will benefit the following:

The system will help the management develop their business giving them access

to feedback from customers and enhanced accessibility with transactions. Also, with the

recorded information, they will be able to access backlogs whenever they want to retrieve

important data and transactions. Since the website is also built to entice guests, the

management may use it to reach tourists thus, increasing sales.

Front Desk Manager

The software will help the front desk personnel in handling paperwork and

transactions since most of them will be done on a computer. This means lesser time

consumption, efficient and reliable data and information, and less probability of human

errors.

Customers

Since the system is curated for comfort and customizability, the customers will

have an easier time booking their reservations and discovering the offers of the

establishment.

Definition of Terms

HTML- also known as Hypertext Markup Language is the foundation of the system

CSS- (Cascading Style Sheets) makes the website more interactive and also simplistic.

MySQL- Structured Query Language. This program makes the system work for local

workspaces.
Sipaway Island- An island close to San Carlos Negros Occidental

Staff Members- One who are the studied resort.

Chapter 2

Review of Related Literature

Review Of Related Literature

International:
Koh, W. S. (2021, November 29). Hotel Reservation Management System.

https://publisher.uthm.edu.my/periodicals/index.php/aitcs/article/view/5047. The

hotel the researchers are studying uses BlogSpot and depends on a Third-Party

hotel reservation platform.

Koh, W. S. (2021, November 29). Hotel Reservation Management System.

https://publisher.uthm.edu.my/periodicals/index.php/aitcs/article/view/5047. The

research is split up into 4 components Food, Hall, room, and taxi. These four

components will be managed by the Administrator. Furthermore, the researcher’s

system is designed to generate reports and to make the administrators effective in

their work.
Development of an online hotel reservation system in Sri Lanka using cutting-

edge technologies. (2022). https://www.indianjournals.com/ijor.aspx?

target=ijor:ijemr&volume=12&issue=5&article=026. Hotel Reservation System

making reservations online. The system makes the employees handle less

paperwork. This system is a must for present-day hotels.

Weerasinghe, W., Jayathilaka, K., Prasadi, W., Goonetilleke, M., De Silva, D., &

Samarasekara, P. (2022). Research on hotel management System. International

Journal of Engineering and Management Research, 12(5), 218–226.

https://doi.org/10.31033/ijemr.12.5.27. Competition in terms of hotels can be

competitive. To compete, the hotel needs an online reservation system. The

researchers developed various functions in the system these are room and hall

reservations, ordering food, and managing employees and suppliers.

Stringam, B. B. (n.d.). Hotel and guest room technology. Digital Commons @

University of South Florida.

https://digitalcommons.usf.edu/m3publishing/vol17/iss9781732127593/6/. The

researcher’s system is to improve the management tools and data, it also provides

prediction of reservation demands and guest needs. This proposed system is

balanced by the consumer’s desire.

Generoso, E. A. M. (2019, July). Resort online reservation: basis for action plan.

https://research.lpubatangas.edu.ph/wp-content/uploads/2019/08/APJEAS-2019-

6.3-004.pdf.

https://research.lpubatangas.edu.ph/wp-content/uploads/2019/08/APJEAS-2019-

6.3-004.pdf. This study provides online reservation system. It covers the

following such as recognizing profiles, sex, educational level, and use of the

internet. The research evaluates the following: convenience, quality, simple to

use review system.

Talagsad, E. ., Miclat, A. J. ., Luna, B. ., Terrano, L. ., Dulay, V. C. ., Bartolay,

J. ., & Luzong, G. . (2020). Hotel Reservation System. Ascendens Asia Singapore

– Bestlink College of the Philippines Journal of Multidisciplinary Research, 2(1).

Retrieved from

https://www.ojs.aaresearchindex.com/index.php/aasgbcpjmra/article/view/2412.

This research aims to make an online reservation system. The programming

language used to make this system is the following Java NetBeans 8.0.2 and

MYSQL as their programming language. Thus making the website more efficient

and It can be done by using any device.

Fernandez, V. R. ., Edejer, L. ., Epino, F. A., As, R. G. ., Sebastian, E. L. ., &

Villablanca, C. L. . (2020). Booking and Reservation System. Ascendens Asia

Research, 2(1). Retrieved from

https://www.ojs.aaresearchindex.com/index.php/aasgbcpjmra/article/view/139.

Before the researchers make the system, they observe and gather info around the

hotel and also seek ideas that helped the hotel. After the observation, the

researchers made a program that takes, hotel and restaurant management systems,

and reservations. These new features make the hotel staffs work easier.

System Analysis and Design of Hotel Information System using Design Thinking

Methodology. (2022). https://ieomsociety.org.

https://ieomsociety.org/proceedings/2022orlando/165.pdf. In this study, Apolinar

et al. (2022) the researchers make use of How Might We (HMWs) and Points of

View (POVs) to determine the arises from the requirements and issues raised by

the main concept of the empathizing approach. The outcomes of applying a better

system with an effective database and information systems was achieved through

the application of design thinking approach. Hotel management design as a result

of the rise in health procedure and requirement compliance, decreased customer

happiness, waiting time, workplace efficiency, and effective advertising were all

realized. Thus, the researchers addressed difficulties in building capabilities to

conduct system planning, analysis, and design.

design into the User Interface with the assistance of reports and customer and

hotel employee interviews.

MANAGEMENT SYSTEM a capstone. www.academia.edu.

https://www.academia.edu/35424238/RASHID_BEACH_RESORT_ONLINE_RESERVATION

_AND_MANAGEMENT_SYSTEM_A_Capstone. According to Aiman (2017), booking a

room hotel personally had been the traditional way for reservations. In this case,

creating an online reservation system will enable customers to choose the room

they desire. Moreover, they encourage advertising the resort on the web, to help

encourage tourists to visit the Rashid beach resort. They focus more on publishing

and developing the website to reach a vast of visitors. It does not only focus on

hotel reservations but the website provides the following features and services

offered which are: Venues for weddings, receptions, and other special events,

adventurous guests offered our freshwater fishing amenities to quench the craving

for nature tripping.