Table of Contents

1. INTRODUCTION............................................................................................................2
1.1 Introduction to E-Commerce......................................................................................2
1.2 Introduction to MIS.....................................................................................................3
1.2.1 Management Integration.........................................................................................4
1.2.2 Information Processing...........................................................................................4
1.2.3 System Dynamics.....................................................................................................4
1.3 Introduction to store....................................................................................................4
2. PLANNING......................................................................................................................5
2.1 Introduction..................................................................................................................5
2.2 The e-Commerce planning process.............................................................................6
2.3 Budget...........................................................................................................................8
2.4 Gantt chart...................................................................................................................8
2.5 Feasibility Analysis......................................................................................................8
3. NETWORK INFRASTRUCTURE.................................................................................8
3.1 Network Infrastructure...............................................................................................8
3.1.1 Connecting to the Internet......................................................................................9
3.1.2 Components of I-way.............................................................................................10
4. PROCESS OF BUILDING WEBSITE.........................................................................11
4.1 Process of website Building.......................................................................................11
4.1.1 For Live on Domain...............................................................................................12
4.1.2 Customer Account.................................................................................................12
4.1.3 Administrator can able to login............................................................................13
5. PAYMENT GATEWAY................................................................................................13
5.1 Payment Gateway...........................................................................................................13
6. HANDLING SECURITY ISSUE..................................................................................14
6.1 Handle security issue.................................................................................................14

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 1. INTRODUCTION
1.1 Introduction to E-Commerce
E-Commerce, or Electronic Commerce, is all about buying and selling goods and services
online. It's like a digital marketplace where businesses and customers connect through the
internet, making transactions easy and convenient.
There are different types of E-Commerce models. For instance, in business-to-consumer
(B2C), businesses sell directly to customers, while in business-to-business (B2B),
businesses trade with each other online. These models contribute to the vibrant world of
digital commerce.
The journey of E-Commerce has evolved from simple online transactions to advanced
platforms. Technology plays a key role in making these transactions secure and efficient,
ensuring a smooth online shopping experience.
This digital revolution has also changed the way traditional business models operate. E-
Commerce encourages businesses to adapt and innovate to stay competitive in the online
marketplace.
Security and trust are crucial in E-Commerce. Businesses implement measures to protect
sensitive information and build confidence among consumers, making online transactions
safe and reliable.
Looking ahead, trends in E-Commerce include mobile commerce and the integration of
technologies like artificial intelligence. These trends shape the future of online shopping,
making it more accessible and exciting for consumers.
Types of E-Commerce
 Business to Business (B2B)
 Business to Consumer (B2C)
 Consumer to Business (C2B)
 Consumer to Consumer (C2C)

1.2 Introduction to MIS

A Management Information System (MIS) is a digital tool used by organizations to
collect, process, and disseminate information for effective decision-making. Comprising
hardware, software, data, procedures, and personnel, MIS streamlines operations and
facilitates communication across various organizational levels.

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MIS enhances decision-making by providing accurate and timely information to
managers, supporting strategic planning and resource optimization. It improves
communication and collaboration among different departments, fostering a cohesive and
efficient work environment.
Additionally, MIS aids organizations in adapting to changing environments by offering
insights into market trends, customer behaviors, and key performance indicators. As a
crucial component of modern business practices, MIS ensures that organizations stay
competitive and agile in today's dynamic landscape.
1.2.1 Management Integration
Exploring how MIS seamlessly integrates with organizational management processes,
providing a structured approach to decision-making and resource optimization.
1.2.2 Information Processing
Investigating the core function of MIS in processing data into meaningful information,
supporting timely and accurate decision-making at all levels of an organization.
1.2.3 System Dynamics
Delving into the technical components and operational procedures that make up the MIS
framework, emphasizing the cohesive system that efficiently manages and disseminates
information.
1.3 Introduction to store
Ecommerce online shopping has become popular business and had increased rate in
business sector. it has made rapid competition among them. Raeela Online shopping Store
is one of them that is located in Kathmandu. There are lots of stands which provide some
kinds of Books, Stationary products, clothes, sports. The manager of Masalanda Online
shopping is said that to do his business, he still uses paper-based system.
List of products are available from Maslanda Online store are as follows:
 Book
 Clothes
 Cosmetics
 Electronic
 Grocery
 Hardware
 Furniture – Furnishing
 Health

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 Stationary
One of the weakness when doing such a system is the calculation of money which is done
manually and the end process of calculation is to know the income. if we use paper-
based, it will spend much time. therefore, it can give disadvantage in many cases. Paper-
based system will make difficult the worker when giving service forward their customers
or guests.

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 2. PLANNING
2.1 Introduction
Embark on a journey into the heart of modern business strategy as we explore the
essential elements that shape successful online ventures. From market analysis to
technological considerations, discover how meticulous planning optimizes the digital
marketplace, enhances user experience, and fuels sustainable growth. Whether you're an
industry professional or an aspiring entrepreneur, this exploration provides valuable
insights into the strategic planning necessary to thrive in the dynamic world of E-
Commerce.
2.2 The e-Commerce planning process
The E-Commerce planning process is a structured approach aimed at developing a
successful online business strategy. Here's a concise overview of the key steps involved:
 Market Analysis
 Define Business Objectives
 Target Audience Identification
 Product/Service Positioning
 Technology Selection
 Website Design and Development
 Security Measures
 Marketing and Promotion
 Adaptability and Scalability
 Monitoring and Optimization

Market Analysis:
Begin by conducting a thorough analysis of the market to identify trends, customer
preferences, and potential competitors. Understanding the target audience and market
dynamics lays the foundation for effective planning.

Define Business Objectives:

Clearly outline the goals and objectives of your E-Commerce venture. Whether it's
expanding market reach, increasing sales, or launching new products, defining these
objectives helps shape the entire planning process.

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Target Audience Identification:
Identify and understand your target audience. Recognizing your customer base enables
you to tailor your E-Commerce strategy to meet their needs, leading to more effective
marketing and improved user experience.

Product/Service Positioning:
Clearly define and position your products or services in the market. Highlight unique
selling points, competitive advantages, and value propositions to distinguish your
offerings from competitors.

Technology Selection:
Choose the appropriate E-Commerce platform and technologies that align with your
business requirements. This includes selecting secure payment gateways, user-friendly
interfaces, and efficient inventory management systems.

Website Design and Development:

Invest in a responsive and visually appealing website design. A well-designed interface

enhances user experience, encourages customer engagement, and fosters trust in your
online brand.

Security Measures:
Prioritize the implementation of robust security measures to protect customer data and
build trust. Secure payment gateways, data encryption, and adherence to privacy
regulations are crucial aspects of E-Commerce security.

Marketing and Promotion:

Develop a comprehensive marketing strategy to promote your online store. This may
include digital marketing, social media campaigns, and search engine optimization to
drive traffic and increase brand visibility.

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 Adaptability and Scalability:
Build flexibility into your E-Commerce plan to adapt to changing market conditions and
emerging trends. Ensure that your platform is scalable to accommodate business growth
and evolving customer demands.

Monitoring and Optimization:

Regularly monitor key performance indicators (KPIs) such as website traffic, conversion
rates, and customer feedback. Use this data to optimize your E-Commerce strategy,
making informed decisions for continuous improvement.

By following these steps in the E-Commerce planning process, businesses can create a
solid foundation for a successful online presence and navigate the dynamic digital
marketplace effectively.

S.N Name Pricing Duration

1 Free Domain(.com.np) Free Life time

2 Toplevel Domain (.com) Rs. 950 Yearly (Renew)
3 Web Clouding Hosting Rs.5000 (Budget will Yearly renew
increase during use of
resources)
4 Maintenance Rs. 600 to 1000/hour Hour/Monthly

2.3 Budget
 Administrator owner can choose any domain as per their own requirement. For Nepali
user (.com.np) domain is free for business.

2.4 Gantt chart

2.5 Feasibility Analysis

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 3. NETWORK INFRASTRUCTURE
3.1 Network Infrastructure
The network infrastructure of an E-Commerce platform serves as the digital backbone,
ensuring seamless communication and secure transactions. It encompasses robust internet
connectivity, reliable hosting services, and the integration of security protocols to
safeguard customer data. Implementing content delivery networks enhances user
experience by optimizing web content delivery, while features like firewalls and intrusion
detection systems protect against cyber threats. Scalability, redundancy, and mobile
optimization further contribute to a resilient network. Regular monitoring and analytics
help track performance, ensuring a reliable and responsive online store. In essence, a
well-designed network infrastructure is foundational to the success and security of E-
Commerce operations.
A network can be defined as:-
 Building block of E-commerce
 Technologies to integrate Business proccess
 Mediator for Digital transmission of Digital
 Content/Message/File/DATA
 The interaction between Entities of business
 Like Supplier/Distributor/partner etc
 A framework with security and ease.
Internet
The internet is a global network of interconnected computers and devices that enables the
exchange and sharing of information across the world. It functions through a
decentralized system of servers and data centers, linked together by a complex web of
cables and wireless connections. The internet facilitates communication, information
retrieval, and collaborative activities through various services, including websites, email,
social media, and online applications. It has become an integral part of modern life,
serving as a platform for education, entertainment, commerce, and social interaction. The
internet's open architecture allows users to access a vast array of content and resources,
making it a powerful tool for connectivity and knowledge dissemination on a global scale.
WWW

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The World Wide Web (WWW), commonly known as the web, is a system of
interconnected documents and resources that are accessed over the internet using web
browsers. Developed by Sir Tim Berners-Lee in the late 20th century, the WWW is a key
component of the internet and serves as a vast information space.
3.1.1 Connecting to the Internet
 Dial-up Connection: Dial-up connection is an older method of accessing the internet
using a telephone line and a modem. It involves dialing a specific number to connect
to an Internet Service Provider (ISP). Dial-up is slower than modern broadband
technologies and has become largely obsolete.
 Leased Line Connection: A leased line connection is a dedicated and private
telecommunications link used by businesses for reliable and high-speed data transfer.
It provides a consistent and symmetrical connection, making it ideal for activities like
data transfer and video conferencing. Leased lines are known for their reliability and
are commonly used by organizations with high data demands.
In these Given Network of Internet easly to use and able no any issue will found while
running the website.
 WPA
 3G
 4G
 5G
3.1.2 Components of I-way
 Consumer access equipment
 Local on-ramps
 Global information distribution networks
Consumer Access Equipment:
Consumer access equipment refers to the devices and technologies used by individuals to
connect to the internet. This includes personal computers, laptops, smartphones, tablets,
and other gadgets equipped with modems, routers, or other access devices. These tools
serve as the interface between users and the broader internet infrastructure, allowing
individuals to access online content and services.

Local On-Ramps:

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Local on-ramps are the local network connections that link individual users or businesses
to the broader internet. This often involves the last-mile connectivity provided by Internet
Service Providers (ISPs) through technologies like Digital Subscriber Line (DSL), cable,
fiber-optic, or wireless connections. Local on-ramps play a crucial role in facilitating the
transfer of data between the end-users and the larger global information distribution
networks.

Global Information Distribution Networks:

Global information distribution networks encompass the infrastructure that enables the
exchange of data and content on a worldwide scale. This includes the extensive network
of data centers, servers, and high-speed communication lines that form the backbone of
the internet. Content Delivery Networks (CDNs) also contribute to efficient data
distribution by hosting and delivering content from strategically located servers around
the world. These networks ensure that information can be efficiently accessed,
transmitted, and retrieved globally, providing users with a seamless online experience.

Together, consumer access equipment, local on-ramps, and global information

distribution networks form an integrated system that facilitates user access to the vast and
interconnected world of the internet.

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 4. PROCESS OF BUILDING WEBSITE
4.1 Process of website Building
Building an online shopping website using WordPress is a popular and relatively
straightforward process. Here's a guide to help you get started:
Choose Domain and Hosting:
 Select a unique domain name.
 Choose a reliable hosting provider.
Install WordPress:
 Use the hosting provider's one-click WordPress installation.
Select E-Commerce Plugin:
 Choose WooCommerce for E-Commerce functionality.
Configure Your Store:
 Follow WooCommerce setup wizard.
 Set currency, shipping, payment gateways, and taxes.
Choose WordPress Theme:
 Pick a responsive E-Commerce-friendly theme.
 Install and activate the theme.
Add Products:
 Include product details, images, and prices.
 Organize products into categories.
Set Up Payment Gateways:
 Configure PayPal, Stripe, or credit cards.
Configure Shipping Options:
 Set up shipping methods and costs.
 Define delivery times and rules.
Enhance Security:
 Use SSL encryption for data protection.
 Regularly update WordPress, themes, and plugins.
Add Essential Pages:
 Create Home, Shop, About Us, Contact, and Terms & Conditions pages.
Optimize for SEO:

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 Use relevant keywords in product descriptions and meta tags.
 Install an SEO plugin like Yoast SEO.
Test Your Website:
 Thoroughly test all functions.
 Check payment gateways and contact forms.
Launch Your Store:
 Promote through social media and email marketing.
 Regularly update and monitor analytics.
4.1.1 For Live on Domain
 We registered free domain from register.com.np
 And buy hosting and install WordPress
 migrate the file of website having in Localhost to cpanel live server
 from using migration file tools
 Then complete the Procedure
4.1.2 Customer Account
Consumer can register an Account from Domain URL/my-account
4.1.3 Administrator can able to login

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 5. PAYMENT GATEWAY
5.1 Payment Gateway

A payment gateway is a crucial component of online transactions, serving as the digital

bridge between an online store and financial institutions. It facilitates secure and real-time
electronic transactions by encrypting sensitive customer information, such as credit card
details, ensuring confidentiality and preventing unauthorized access. Acting as the
intermediary that processes payment information, a payment gateway authorizes
transactions and facilitates the transfer of funds from the customer's account to the
merchant's account. This seamless and secure online payment mechanism enables
businesses to offer customers a variety of payment options, including credit cards, digital
wallets, and other electronic forms of payment. In essence, a payment gateway plays a
pivotal role in enhancing the overall user experience and trust in E-Commerce by
providing a reliable and secure channel for monetary transactions.

In e-commerce application we have many different modes of payment. Some of the

popular modes of payments system are as:
 E-Sewa
 Khalti.
 Bank transfer.
 Debit card.
 Cash on delivery.
In our system we can include all types of payment method above and it is client user
friendly for payment complete process.

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 6. HANDLING SECURITY ISSUE
6.1 Handle security issue
 SSL Encryption: Enable SSL to secure data transmission between users and your
website.
 Keep Software Updated: Regularly update your E-Commerce platform and plugins to
fix vulnerabilities.
 Strong Passwords: Enforce strong password policies and consider multi-factor
authentication.
 Payment Gateway Security: Choose reputable payment gateways complying with PCI
DSS standards.
 Security Audits: Conduct routine security audits and monitoring for quick threat
detection.
 Data Backups: Regularly back up your website and customer data to ensure quick
recovery.
 Firewall Protection: Use a web application firewall (WAF) to block malicious traffic.
 Secure File Uploads: Implement measures to allow only safe and authorized file
uploads.

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