Essential Information
Essential Information
Essential Information
It’s important that you read the documents enclosed with this letter as they contain essential
information about your credit agreement. The pre-contract information and Questions and Answers
sheet outline the key features of your credit agreement. They explain your right to withdraw from the
credit agreement, how to settle your account early and what happens if you miss a payment,
including any fees you may be charged.
Your minimum monthly payments will be taken from the bank account specified in the letter. Full
details about your payments, including the dates the Direct Debit will be taken each month, can be
found on page 3, Direct Debit Details.
Fees
Fee for each drawing if your account is cancelled due to your failure to
comply with the terms and conditions of your agreement: £0.00
The first payment on your schedule will include a facility fee of £0.00.
We collect payments monthly in advance, beginning on the start date of your policy. If your insurance
policy has been in place for a period of time you may need to make more than one payment within the
first month. If so, this is shown below
About your finance
Amount to be
Cover date Policy number Insurer Cover type
debited (£)
07/12/2023 V702864-2 Southern Rock Insurance Commercial Vehicle 438.28
Company Limited
Less deposit 39.45
Balance of premium to be financed 398.83
Projected interest at £21.50 per £100 (APR 55.02%) 85.75
Total amount payable 484.58
Your credit agreement doesn’t include any credit arrangement fee paid directly to your broker. Please
see your credit agreement for more information.
If there's a change to the total amount payable on your credit agreement (for example, if you make an
amendment to your insurance policy which changes the annual premium), the interest may vary.
We’ve set a credit limit of £398.83 We may vary or suspend your credit limit as necessary if you need
to make further drawn downs of credit (in order to finance, for example, renewals of your insurance
policy, or changes to the premium of your insurance policy). If we do change the credit limit, you’ll be
given advance notice.
To make things even easier, you can get instant access to all of your account information online. Log
in to your account at www.closebrothersbanking.com using the details from your registration email
and you will be able to view your payment schedule and see exactly what you're paying and when.
You'll also have a complete set of all of your documention from us so you no longer need to keep a
paper copy, and you can update your address and bank details at any time.
Direct Debit details Check your
Direct Debit
details are
Account name: Mr D Muncaster correct
Account number: XXXX6468
Bank Sort Code: 77-29-10
If any of these details are incorrect, please let us know immediately on 0333 321 8566. However, if the
details are correct you need do nothing and your Direct Debit will be processed as normal. You have
the right to cancel your Direct Debit at any time. A copy of your Direct Debit Guarantee is also shown
below.
The above table details the monthly payments that we’ll collect from you.
If any changes are made to your credit agreement, we may ask you to change your monthly payments
and / or the dates when payments are due.
Glossary
We know that some of the technical language we have to use in our letters and documents can sometimes be
confusing. To help you navigate this, we’ve put together a list of terms you might be unfamiliar with and put them in
plain English for you. Any use of these terms in lower case will have the same meaning.
Word Definition
Credit agreement / agreement The contract between us (as lender) and you (as
a borrower). By entering into (signing) a credit
agreement with us, you’re accepting the legal
responsibility for paying back any money we lend
you under the credit agreement (including any
interest and/or fees).
Default fees and charges These are fees that we charge you when you fail
to make a payment in line with the terms of your
credit agreement.
Relevant Policy/Relevant Policies The insurance policy which our agreement will
finance.
If you have any questions, you can call us on 0333 321 8566 between 8:30am-6pm, Monday to Friday.
This glossary is provided for your assistance only, it’s not intended to form part of the agreement between us.
Questions and answers
It's important you take time to consider the information in this pack carefully. To help you do so, we've
prepared a series of question and answers.
What can I use this credit agreement for?
The credit agreement is specifically designed for the repayment of insurance premiums and can't be used for anything else. It gives
you an easy way to spread the cost of your insurance premium over a period of time, so you can manage your cashflow more
easily.
In some cases, you may have to pay other charges (for example, if you miss a payment) which are described in the Interest and
Charges section of your agreement. We'll let you know if you owe any of these charges. These costs and your credit limit are all
specified in your credit agreement and the Pre-Contract Credit Information sheet.
Your minimum monthly payments are calculated by adding interest to the amount you've drawn down and dividing that total by the
number of months you agreed to repay the money. For example:
£ minimum
£ total amount + months = monthly payment
amount
Your Direct Debit confirmation outlines your minimum monthly payments, and your credit agreement outlines the total you'll repay.
If you need to pay a facility fee this will be added to the first minimum payment.
If your insurance policy is cancelled in this way, we have the right to receive any money from the cancellation. If we do, we'll use
these funds to reduce the amount you owe us.
If you don't follow the terms of our agreement, you'll be 'in breach'. Being in breach of can result in us ending ('terminating') the
agreement, and we may charge a fee for this. The details are set out in the Interest and charges section of the credit agreement.
We could also ask for your insurer to cancel your policy, so we can recover the money you owe us. You'll still be legally responsible
('liable') for all the money we're owed, as well as any charges. Your credit score could be damaged which could impact you in
future, for example making it more difficult to borrow money.
The Welcome Pack also contains details of the cost of your credit agreement, the minimum monthly payments that you'll need to
make and the dates on which these will be taken, as well as the terms and conditions of the credit agreement which is our legal
contract with you. You can find this in the Pre-Contract Credit Information. This means you can make an informed decision about
whether or not this is the right product for you.
If we sent you a credit agreement that we'd already signed, then you have 14 working days to let us know. This begins the day after
you sign the agreement.
If you signed an agreement that we hadn't yet signed, then you have 14 working days beginning the day you receive a copy of the
agreement signed by us.
If you wish to exit the agreement, you must tell us in one of the following ways:
Email [email protected]
Home Tel 07557981544 Date of Birth (if applicable) DD/MM/YY 01/01/01 Company Registration No. (If applicable)
R_PL_CS_STD_CA_A_B_0523
Conditions
1. Request for drawings: You may request credit under this Agreement by sending Your request to the Broker. We may 10. The Broker:
refuse any such request by notice to you giving Our reasons for refusal (or without notice in circumstances where the (a) You authorise and instruct the Broker on Your behalf to:
CCA does not require a notice to be given) if (a) any event or circumstance specified in Condition 5 (each an “Event (i) submit any application for a drawing;
of Default”) has occurred or (b) for any other objectively justified reason including, without limitation, if we reasonably
(ii) pay any drawing to the insurer to cover the cost of a premium payable under a Relevant Policy; and
consider that (i) the use of the credit would be unauthorised or fraudulent or (ii) there is a significantly increased risk
of You being unable to fulfil Your obligation to repay the credit. If You request credit under this Agreement that would (iii) arrange for any refund of premiums following cancellation of a Relevant Policy and any other amounts payable to You
exceed the credit limit We will consider such request but We are under no obligation to provide credit that exceeds in connection with a Relevant Policy to be paid to Us (and We will credit those amounts to Your Account).
the credit limit. The amount of any request for credit in connection with the policy being financed (such policy (b) You authorise Us to pay to the Broker on Your behalf any amount (including repayment of any interest and charges
including any renewal, substitution or replacement of the Policy, being a “Relevant Policy”) will be debited to Your on withdrawal) that We have to pay to You under this Agreement.
Account and We will pay it to the Broker or the Insurer. (c) The Broker has at Our request made arrangements for You to enter into this Agreement and You acknowledge and
2. Minimum monthly payments: You must pay to Us by Direct Debit a minimum monthly payment as referred to on the agree that We may pay commission to the Broker. Nevertheless, the Broker has not acted and does not act as Our
front page of this Agreement. We do not have to send You a separate demand. You must maintain a Direct Debit agent in relation to this Agreement or the facility.
Instruction in respect of the minimum monthly payment due for the duration of this Agreement. 11. Variation:
3. Security: As security for the payment of all present and future amounts, obligations and liabilities that You owe to Us (a) We may vary this Agreement with immediate effect (and will notify You in writing where We have done so) to:
under or in connection with this Agreement (“Unpaid Amounts”), You: (i) reflect changes in Applicable Law or new industry guidance or codes of practice; or
(a) charge to Us by way of first fixed charge; and (ii) vary the flat rate interest charge and the annual rate of interest if You request a further drawing or an increase of an
(b) assign and agree to assign to Us by security, absolutely and unconditionally, all Your right, title and interest at any existing drawing or to reflect changes in the cost of providing Our services to You.
time in and to the Relevant Policies, including (without limitation) all rights to and interest in (i) all sums payable under (b) We may vary the credit limit for any of the reasons set out on the front page of this Agreement by giving You written
Relevant Policies (including refunds and claims other than third party claims), and (ii) the right to cancel and/or notice.
enforce the Relevant Policies. (c) If We give You at least seven days’ written notice We may vary this Agreement to:
In addition, for so long as there are Unpaid Amounts outstanding, You agree that You will: (i) vary the facility fee if You request a further drawing or an increase of an existing drawing;
(c) not create or allow to exist any security interest on, or in relation to, any Relevant Policy other than those rights (ii) vary any charges to reflect changes in the cost of providing Our services to You;
specifically given in Our favour;
(iii) correct an obvious error or make minor amendments to this Agreement that do not materially prejudice Your rights
(d) not assign or transfer any Relevant Policy to any other person; under it; or
(e) not cancel, vary, renew or replace any Relevant Policy without Our consent; (iv) reflect an improvement to or extension of the scope of the services that We provide to You or any other change to the
(f) not claim under any Relevant Policy without notifying Us in advance; services that is not detrimental to You.
(g) not appoint a broker other than the Broker referred to on the front page of this Agreement without Our consent; (d) Where We agree to finance an increase in the insurance premium or associated charges, this may be treated as a
(h) not do or allow anything to be done which might prejudice Our security over the Relevant Policies or new drawing or an increase in an existing drawing.
reduce the amount payable under any of them; 12. Exchange of information with Credit Reference Agencies: To assess Your application, We may carry out a search
(i) ensure that any refund of premiums due in connection with a Relevant Policy is paid to Us (and We will credit the with a credit reference agency who will keep a record of Our enquiry. We may also search records at credit reference
refund to Your Account); and agencies which may be linked to persons with whom You are linked financially and You may be assessed with
(j) take whatever action We reasonably request to (i) perfect or protect the security created by this Agreement, and (ii) reference to "associated records".We may also add to Your or Your business's record with the credit reference
enable the cancellation or enforcement of any Relevant Policies. agencies details of Your Agreement with Us. They may keep records of enquiries and add details of Our search and
4. Enforcement of security: If, following the occurrence of an Event of Default or a Termination Event, We decide to Your application to Your record. We may use credit scoring techniques and automated decision making systems
enforce the security, We (or the Broker acting on Our behalf) may take such steps in relation to the Relevant Policies which may take into account any previous applications for finance, defaults or existing debt. The results of this
as are necessary to protect Us. These steps may include (but are not limited to): (i) notifying Your insurer of Our decision may decide whether We provide You with Our services. If You disagree with the results of an automated
interest in the Relevant Policies; (ii) cancelling any Relevant Policy and applying any proceeds or refunds paid under decision, You can request a review of Your application, We may also make periodic searches of credit reference
it in or towards payment of the Unpaid Amounts; (iii) taking steps to enforce any Relevant Policy; and (iv) taking agencies to manage Your account with Us.
possession of any Relevant Policy and retaining it. This will mean that You do not receive any amounts paid in If You would like details of the credit reference agencies from whom We obtain, and to whom We pass, information
connection with the Relevant Policies until We have been repaid in full. about You, please write to Us at the above address, email Us at [email protected] or telephone
5. Events of default: The Events of Default are: Us on 0333 321 8566. More information in respect of the credit reference agencies with whom We share Your
personal data is available at www.experian.co.uk/crain.
(a) You fail to pay on the due date any minimum monthly payment due in respect of Your Account;
13. Information: You must promptly:
(b) You use all or any part of any drawing for any purpose other than to pay the premium on a Relevant Policy or any
associated charges; (a) provide Us with any information that We may reasonably request from You that is relevant to Our assessment of Your
creditworthiness; and
(c) any of the following apply to You:
(b) inform Us without delay of any changes to Your contact details provided.
(i) You are insolvent or unable to pay Your debts under any applicable law or You suspend payments on any of Your
debts; 14. Transfer of rights and obligations: We may transfer all or any of Our rights and obligations under this Agreement to
any person, provided that We reasonably believe such transfer will not prejudice Your rights. You may not assign or
(ii) a statutory demand or bankruptcy petition or order is served on You;
transfer Your rights or obligations under this Agreement without Our consent.
(iii) an arrangement is approved in respect of You for a compromise of Your debts or You sign a trust deed for the benefit
15. No waiver: Any failure by Us (whether continued or not) to insist upon strict compliance with any of the terms of this
of creditors;
Agreement will not affect Our ability to exercise Our rights in the future.
(iv) You are dissolved, enter administration, moratorium or receivership or are wound-up; or
16. Governing law: This Agreement and any non contractual obligations arising out of or in connection with it are
(v) any procedure or step is taken in any jurisdiction in respect of You which has a similar effect to those in (i) governed by English law and both You and We submit to the non-exclusive jurisdiction of the English courts in
to (iv) above; relation to any dispute in connection with this Agreement.
(d) enforcement or execution or distress is levied or attempted against You or any of Your assets or income including
(without limitation) the appointment of a receiver or any procedure or step is taken in any jurisdiction which has a Important information
similar effect; 17. Right to repay early: You have the right under the CCA to repay amounts that You have borrowed under this
(e) You fail to comply in any material respect with any of the terms of this Agreement; Agreement early in full or in part. If You wish to repay any amount early You must give Us notice by one of
(f) You are in material breach of any of the terms of any other agreement that You have entered into with Us or any other the following methods: (i) by telephone on 0333 321 8566; (ii) by email to [email protected] or
Group Company; (iii) by post or delivery of the notice to the above address. If You do repay an amount early, We may recalculate the
(g) We consider, in Our reasonable discretion, that the security that You have granted to Us under this Agreement is in minimum monthly payment to ensure that drawings are repaid over the time period originally agreed with You.
jeopardy; 18. Right of action: You may be entitled to take action against the insurer under a Relevant Policy, the Broker or Us if
(h) You have given false information or have otherwise committed or assisted another person to commit fraud in You have received unsatisfactory services paid for under this Agreement costing more than £100 and not more
connection with this Agreement; or than £30,000. If the value of the services is more than £30,000 and less than £60,260 You are entitled to take action
(i) We reasonably consider that Our reputation would be at risk if We were to continue with this Agreement. against Us if You are unable to obtain redress from the insurer or the Broker.
6. Remedies on default: If any Event of Default occurs and is continuing, and We give You at least fourteen days’ notice in 19. Consumer Credit Act: If You are a company or a partnership consisting of four or more persons, You will not benefit
from protections under the CCA or the Consumer Credit Sourcebook of the Financial Conduct Authority.
writing, then We may:
20. Complaints and requesting information: If You would like to make a complaint about Our services, in the first
(a) declare that any Unpaid Amounts (including unpaid interest that has not yet been debited to Your account) have
instance, and to allow Us to resolve any problems, please telephone Us on 0333 321 8566, email Us at
become immediately due and payable to Us; and
[email protected] or write to Us at the address at the top of the front page. Our complaints handling
(b) enforce the security that You have granted to Us. procedures can be obtained using any of the above details. If You feel the complaint has not been satisfactorily
7. Termination Event: A Termination Event will occur if after carrying out a further assessment following the making of a resolved then, if You are not a business debtor, You have a right to complain to the Financial Ombudsman Service. If
drawing We reasonably consider that the commitments under this agreement would adversely impact your financial You are a business debtor, You may have a right to complain to the Financial Ombudsman Service. The Financial
situation or You would be unable to make the minimum monthly payments due under this Agreement. If a Termination Ombudsman can be contacted on 0800 023 4567, or by writing to The Financial Ombudsman Service, Exchange
Event occurs, We may take the same steps as we would be entitled to take following an Event of Default, except that Tower, London E14 9SR or by email to [email protected] or via their website at
no interest or Facility Fee will be due from You for the relevant drawing. www.financial-ombudsman.org.uk. You may ask for a copy of the information We hold about You by writing to
8. Termination of the Agreement: Information Requests at the address at the top of the front page.
(a) We may end this Agreement at any time by giving You at least two months’ written notice. 21. Regulator: Financial Conduct Authority, 12 Endeavour Square, London E20 1JN
(b) You (or the Broker acting on Your behalf) may end this Agreement at any time by giving written notice to Us.
(c) If We or You terminate this Agreement You must pay Us on or before the termination date any Unpaid Amounts
(including accrued interest which has not yet been debited to Your Account).
9. Set-off rights: We may set-off any amount due from You under this Agreement or under any other agreement with Us
or any other Group Company against any obligation that We owe to You. Any exercise of Our right to set-off shall not
limit or affect any other rights or remedies available to Us under this Agreement.
To receive this Agreement in an alternative format, please contact Us on 0333 321 8566 or email Us at [email protected]
GDC3739-11-12-18 R_PL_CS_STD_CA_A_B_0523
BfuBfVZVeYFYuFFu;FbZUwYJYwDfw:dwX
B501499378001
Credit Agreement regulated by the Consumer Credit Act 1974
This Running Account Credit Agreement is between:
This Bank (Close Brothers Limited trading as Close Brothers Premium Finance, Wimbledon Bridge House, 1 Hartfield Road, London, SW19 3RU); and
The Customer (If a trading name is used, insert name and trading title, e.g. Sam Jones t/a Jones Export)
Home Tel 07557981544 Date of Birth (if applicable) DD/MM/YY 01/01/01 Company Registration No. (If applicable)
R_PL_CS_STD_CA_A_B_0523
Conditions
1. Request for drawings: You may request credit under this Agreement by sending Your request to the Broker. We may 10. The Broker:
refuse any such request by notice to you giving Our reasons for refusal (or without notice in circumstances where the (a) You authorise and instruct the Broker on Your behalf to:
CCA does not require a notice to be given) if (a) any event or circumstance specified in Condition 5 (each an “Event (i) submit any application for a drawing;
of Default”) has occurred or (b) for any other objectively justified reason including, without limitation, if we reasonably
(ii) pay any drawing to the insurer to cover the cost of a premium payable under a Relevant Policy; and
consider that (i) the use of the credit would be unauthorised or fraudulent or (ii) there is a significantly increased risk
of You being unable to fulfil Your obligation to repay the credit. If You request credit under this Agreement that would (iii) arrange for any refund of premiums following cancellation of a Relevant Policy and any other amounts payable to You
exceed the credit limit We will consider such request but We are under no obligation to provide credit that exceeds in connection with a Relevant Policy to be paid to Us (and We will credit those amounts to Your Account).
the credit limit. The amount of any request for credit in connection with the policy being financed (such policy (b) You authorise Us to pay to the Broker on Your behalf any amount (including repayment of any interest and charges
including any renewal, substitution or replacement of the Policy, being a “Relevant Policy”) will be debited to Your on withdrawal) that We have to pay to You under this Agreement.
Account and We will pay it to the Broker or the Insurer. (c) The Broker has at Our request made arrangements for You to enter into this Agreement and You acknowledge and
2. Minimum monthly payments: You must pay to Us by Direct Debit a minimum monthly payment as referred to on the agree that We may pay commission to the Broker. Nevertheless, the Broker has not acted and does not act as Our
front page of this Agreement. We do not have to send You a separate demand. You must maintain a Direct Debit agent in relation to this Agreement or the facility.
Instruction in respect of the minimum monthly payment due for the duration of this Agreement. 11. Variation:
3. Security: As security for the payment of all present and future amounts, obligations and liabilities that You owe to Us (a) We may vary this Agreement with immediate effect (and will notify You in writing where We have done so) to:
under or in connection with this Agreement (“Unpaid Amounts”), You: (i) reflect changes in Applicable Law or new industry guidance or codes of practice; or
(a) charge to Us by way of first fixed charge; and (ii) vary the flat rate interest charge and the annual rate of interest if You request a further drawing or an increase of an
(b) assign and agree to assign to Us by security, absolutely and unconditionally, all Your right, title and interest at any existing drawing or to reflect changes in the cost of providing Our services to You.
time in and to the Relevant Policies, including (without limitation) all rights to and interest in (i) all sums payable under (b) We may vary the credit limit for any of the reasons set out on the front page of this Agreement by giving You written
Relevant Policies (including refunds and claims other than third party claims), and (ii) the right to cancel and/or notice.
enforce the Relevant Policies. (c) If We give You at least seven days’ written notice We may vary this Agreement to:
In addition, for so long as there are Unpaid Amounts outstanding, You agree that You will: (i) vary the facility fee if You request a further drawing or an increase of an existing drawing;
(c) not create or allow to exist any security interest on, or in relation to, any Relevant Policy other than those rights (ii) vary any charges to reflect changes in the cost of providing Our services to You;
specifically given in Our favour;
(iii) correct an obvious error or make minor amendments to this Agreement that do not materially prejudice Your rights
(d) not assign or transfer any Relevant Policy to any other person; under it; or
(e) not cancel, vary, renew or replace any Relevant Policy without Our consent; (iv) reflect an improvement to or extension of the scope of the services that We provide to You or any other change to the
(f) not claim under any Relevant Policy without notifying Us in advance; services that is not detrimental to You.
(g) not appoint a broker other than the Broker referred to on the front page of this Agreement without Our consent; (d) Where We agree to finance an increase in the insurance premium or associated charges, this may be treated as a
(h) not do or allow anything to be done which might prejudice Our security over the Relevant Policies or new drawing or an increase in an existing drawing.
reduce the amount payable under any of them; 12. Exchange of information with Credit Reference Agencies: To assess Your application, We may carry out a search
(i) ensure that any refund of premiums due in connection with a Relevant Policy is paid to Us (and We will credit the with a credit reference agency who will keep a record of Our enquiry. We may also search records at credit reference
refund to Your Account); and agencies which may be linked to persons with whom You are linked financially and You may be assessed with
(j) take whatever action We reasonably request to (i) perfect or protect the security created by this Agreement, and (ii) reference to "associated records".We may also add to Your or Your business's record with the credit reference
enable the cancellation or enforcement of any Relevant Policies. agencies details of Your Agreement with Us. They may keep records of enquiries and add details of Our search and
4. Enforcement of security: If, following the occurrence of an Event of Default or a Termination Event, We decide to Your application to Your record. We may use credit scoring techniques and automated decision making systems
enforce the security, We (or the Broker acting on Our behalf) may take such steps in relation to the Relevant Policies which may take into account any previous applications for finance, defaults or existing debt. The results of this
as are necessary to protect Us. These steps may include (but are not limited to): (i) notifying Your insurer of Our decision may decide whether We provide You with Our services. If You disagree with the results of an automated
interest in the Relevant Policies; (ii) cancelling any Relevant Policy and applying any proceeds or refunds paid under decision, You can request a review of Your application, We may also make periodic searches of credit reference
it in or towards payment of the Unpaid Amounts; (iii) taking steps to enforce any Relevant Policy; and (iv) taking agencies to manage Your account with Us.
possession of any Relevant Policy and retaining it. This will mean that You do not receive any amounts paid in If You would like details of the credit reference agencies from whom We obtain, and to whom We pass, information
connection with the Relevant Policies until We have been repaid in full. about You, please write to Us at the above address, email Us at [email protected] or telephone
5. Events of default: The Events of Default are: Us on 0333 321 8566. More information in respect of the credit reference agencies with whom We share Your
personal data is available at www.experian.co.uk/crain.
(a) You fail to pay on the due date any minimum monthly payment due in respect of Your Account;
13. Information: You must promptly:
(b) You use all or any part of any drawing for any purpose other than to pay the premium on a Relevant Policy or any
associated charges; (a) provide Us with any information that We may reasonably request from You that is relevant to Our assessment of Your
creditworthiness; and
(c) any of the following apply to You:
(b) inform Us without delay of any changes to Your contact details provided.
(i) You are insolvent or unable to pay Your debts under any applicable law or You suspend payments on any of Your
debts; 14. Transfer of rights and obligations: We may transfer all or any of Our rights and obligations under this Agreement to
any person, provided that We reasonably believe such transfer will not prejudice Your rights. You may not assign or
(ii) a statutory demand or bankruptcy petition or order is served on You;
transfer Your rights or obligations under this Agreement without Our consent.
(iii) an arrangement is approved in respect of You for a compromise of Your debts or You sign a trust deed for the benefit
15. No waiver: Any failure by Us (whether continued or not) to insist upon strict compliance with any of the terms of this
of creditors;
Agreement will not affect Our ability to exercise Our rights in the future.
(iv) You are dissolved, enter administration, moratorium or receivership or are wound-up; or
16. Governing law: This Agreement and any non contractual obligations arising out of or in connection with it are
(v) any procedure or step is taken in any jurisdiction in respect of You which has a similar effect to those in (i) governed by English law and both You and We submit to the non-exclusive jurisdiction of the English courts in
to (iv) above; relation to any dispute in connection with this Agreement.
(d) enforcement or execution or distress is levied or attempted against You or any of Your assets or income including
(without limitation) the appointment of a receiver or any procedure or step is taken in any jurisdiction which has a Important information
similar effect; 17. Right to repay early: You have the right under the CCA to repay amounts that You have borrowed under this
(e) You fail to comply in any material respect with any of the terms of this Agreement; Agreement early in full or in part. If You wish to repay any amount early You must give Us notice by one of
(f) You are in material breach of any of the terms of any other agreement that You have entered into with Us or any other the following methods: (i) by telephone on 0333 321 8566; (ii) by email to [email protected] or
Group Company; (iii) by post or delivery of the notice to the above address. If You do repay an amount early, We may recalculate the
(g) We consider, in Our reasonable discretion, that the security that You have granted to Us under this Agreement is in minimum monthly payment to ensure that drawings are repaid over the time period originally agreed with You.
jeopardy; 18. Right of action: You may be entitled to take action against the insurer under a Relevant Policy, the Broker or Us if
(h) You have given false information or have otherwise committed or assisted another person to commit fraud in You have received unsatisfactory services paid for under this Agreement costing more than £100 and not more
connection with this Agreement; or than £30,000. If the value of the services is more than £30,000 and less than £60,260 You are entitled to take action
(i) We reasonably consider that Our reputation would be at risk if We were to continue with this Agreement. against Us if You are unable to obtain redress from the insurer or the Broker.
6. Remedies on default: If any Event of Default occurs and is continuing, and We give You at least fourteen days’ notice in 19. Consumer Credit Act: If You are a company or a partnership consisting of four or more persons, You will not benefit
from protections under the CCA or the Consumer Credit Sourcebook of the Financial Conduct Authority.
writing, then We may:
20. Complaints and requesting information: If You would like to make a complaint about Our services, in the first
(a) declare that any Unpaid Amounts (including unpaid interest that has not yet been debited to Your account) have
instance, and to allow Us to resolve any problems, please telephone Us on 0333 321 8566, email Us at
become immediately due and payable to Us; and
[email protected] or write to Us at the address at the top of the front page. Our complaints handling
(b) enforce the security that You have granted to Us. procedures can be obtained using any of the above details. If You feel the complaint has not been satisfactorily
7. Termination Event: A Termination Event will occur if after carrying out a further assessment following the making of a resolved then, if You are not a business debtor, You have a right to complain to the Financial Ombudsman Service. If
drawing We reasonably consider that the commitments under this agreement would adversely impact your financial You are a business debtor, You may have a right to complain to the Financial Ombudsman Service. The Financial
situation or You would be unable to make the minimum monthly payments due under this Agreement. If a Termination Ombudsman can be contacted on 0800 023 4567, or by writing to The Financial Ombudsman Service, Exchange
Event occurs, We may take the same steps as we would be entitled to take following an Event of Default, except that Tower, London E14 9SR or by email to [email protected] or via their website at
no interest or Facility Fee will be due from You for the relevant drawing. www.financial-ombudsman.org.uk. You may ask for a copy of the information We hold about You by writing to
8. Termination of the Agreement: Information Requests at the address at the top of the front page.
(a) We may end this Agreement at any time by giving You at least two months’ written notice. 21. Regulator: Financial Conduct Authority, 12 Endeavour Square, London E20 1JN
(b) You (or the Broker acting on Your behalf) may end this Agreement at any time by giving written notice to Us.
(c) If We or You terminate this Agreement You must pay Us on or before the termination date any Unpaid Amounts
(including accrued interest which has not yet been debited to Your Account).
9. Set-off rights: We may set-off any amount due from You under this Agreement or under any other agreement with Us
or any other Group Company against any obligation that We owe to You. Any exercise of Our right to set-off shall not
limit or affect any other rights or remedies available to Us under this Agreement.
To receive this Agreement in an alternative format, please contact Us on 0333 321 8566 or email Us at [email protected]
GDC3739-11-12-18 R_PL_CS_STD_CA_A_B_0523
Pre-Contract Credit Information
1. Contact details
Creditor Close Brothers Limited trading as Close Brothers Premium Finance
Address Wimbledon Bridge House, 1 Hartfield Road, London, SW19 3RU
Credit intermediary Business Insurance Solutions Limited
Address 2 Denmark Road, Guildford, Surrey, GU1 4DA
2. Key features of the credit product
The type of credit Running account
The total amount of credit At the date of the credit agreement (the "Agreement") the credit
limit will be £398.83.
This means the amount of credit to be provided under the You may be able to make further drawdowns of credit (for
proposed credit agreement or the credit limit example, to finance renewals of your insurance policy or changes
to the premium of your insurance policy) as the credit limit which
we’ve set may be varied. It may be suspended by us as
necessary. You’ll be given advance notice of any changes to the
credit limit.
How and when credit would be provided Credit will be provided to finance the purchase of insurance
policies (each a "Relevant Policy") and associated charges.
Payment will be made direct to the broker or the insurance
company in relation to the Relevant Policy.
The duration of the credit agreement The Agreement has no fixed or minimum duration.
Repayments You must make a minimum monthly payment to us each month in
respect of each drawing while you owe money under the
Agreement (together with any associated interest and charges)
before the expiry of the Relevant Policy it finances.
Each drawing under the Agreement will be repayable in
instalments, each of which will be an equal proportion of the total
amount you must pay in respect of that drawing (as set out in the
box below) less the amount of any facility fee and less any credit
arrangement fee you may have been charged by your broker
(unless this has been financed by us and included in the amount
of the drawing).
Each minimum monthly payment will consist of a single
instalment, except that the first minimum monthly payment may
include two or more instalments, depending on the policy start
date and the credit agreement start date. The first minimum
monthly payment will also include any facility fee. The first
drawing under the Agreement will be repayable in six instalments.
The total amount you will have to pay The total amount you must pay us in respect of your first drawing
of £398.83 is £484.58. This amount includes any credit
This means the amount you've borrowed plus interest and arrangement fee you may have been charged by your broker.
other costs
The proposed credit will be linked to the supply of specific The proposed credit will be linked to the purchase of a Relevant
goods or the provision of service Policy or Policies.
Description of services The cash price of the Relevant Policy and any associated
Cash price charges to be financed by the first drawing is £438.28.
Security required The insurance policy that we have financed is our security under
This is a description of the security to be provided by you in the credit agreement.
relation to the credit agreement
3. Costs of the credit
The rates of interest which apply to the credit agreement The flat rate interest charge on the first drawing under the
Agreement will be 21.50%.
This is equivalent to an annual rate of interest of 25.80%,
assuming that the drawing is repaid in 11 instalments starting on
the first date when the facility is available.
We may notify you to vary the flat rate interest charge and the
annual rate of interest.
Annual Percentage Rate of Charge (APR) The APR will be 55.02%.
This is the total cost shown as an annual percentage of
the total amount of credit
The APR is there to help you compare different offers
UK Pre-Contract Credit Information-07/23-V6
Related costs
Any other costs deriving from the credit agreement We may charge:
A facility fee each time you make a new drawing or increase the
amount of a drawing to finance an increase in the insurance
Conditions under which the above charges can be changed premium. The facility fee for the first drawing under the
agreement will be £0.00. A £25.00 fee if you ask to move back
the due date for any minimum monthly payment by more than 7
days. A fee where of £0.00 if we end the agreement after an
event of default for each drawing. A fee for any reasonable costs
we incur in responding to and dealing with your enquiries. Your
broker may have charged a credit agreement fee of £0.00 for the
arrangement of the first drawing under the agreement.
You may be charged a credit agreement fee each time you make
a new drawing or increase the amount of a drawing to finance an
increase in the insurance premium.
Costs in the case of late payments You’ll have to pay £25.00 if we don't receive any minimum
monthly payment on time. We may also charge you interest at the
annual rate of interest applicable to the relevant drawing on any
amount you fail to pay us on time.
Consequences of missing payments It’s important to make sure you make your payments on time.
If you miss a payment you’ll have extra charges, your credit
record may be affected, and you may find it harder to borrow
again from us or another lender. We may take steps to have the
Relevant Policy or Policies terminated. We may also take legal
action against you.
4. Other important legal aspects
Right of withdrawal You have the right to withdraw from the agreement without giving
any reason before the end of 14 days.
The 14-day cancellation period begins either:
1. on the date on which you sign the Agreement (if you are
signing a copy of the Agreement already signed by us); or.
2. on the date on which you receive a copy of the Agreement
signed by both you and us (if you previously signed a copy of the
Agreement which had not yet been signed by us).
Early repayment You have the right to repay the credit early in full or in part at any
time.
Consultation with a Credit Reference Agency If we decide not to proceed with an Agreement on the basis of
information from a credit reference agency we will inform you of
this and of the particulars of that agency.
Right to a draft credit agreement You have the right, on request, to obtain a copy of the draft
agreement free of charge.
5. Additional information in the case of distance marketing of financial services
(a) concerning the creditor
Registration number Company registration number 195626
Financial Services Register number 124750
The supervisory authority Authorised by the Prudential Regulation Authority and regulated
by the Financial Conduct Authority and the Prudential Regulation
Authority
(b) concerning the credit agreement
The law used by the creditor as a basis for the relationship English law
with you before the conclusion of the credit agreement
The law applicable to the credit agreement and/or the English law and subject to the non-exclusive jurisdiction of the
competent court English courts.
Language to be used in connection with the credit agreement English.
(c) concerning redress
Access to out-of-court complaint and redress mechanism Any complaint should be directed to us in the first instance. You
can contact us:
By telephone on 0333 321 8566,Monday to Friday 8:30am-6pm
By email [email protected]
In writing to Close Brothers Limited trading as Close Brothers
Premium Finance,Wimbledon Bridge House, 1 Hartfield Road,
London, SW19 3RU
If you’re unhappy with any response, you can contact the
Financial Ombudsman Service:
By writing The Financial Ombudsman Service, Exchange Tower,
London E14 9SR
By telephone on 0800 023 4567
By email [email protected]
You can learn more about the Financial Ombudsman Service on
their website www.financial-ombudsman.org.uk
UK Pre-Contract Credit Information-07/23-V6