Product Dissection For PAYTM

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Product Dissection for PAYTM

Company Overview:
Paytm (acronym for "pay through mobile") is an Indian multinational financial
technology company, that specializes in digital payments and financial services,
based in Noida, India. It was founded in 2010 by Vijay Shekhar Sharma under
One97 Communications.

Product Dissection and Real-World Problems Solved


by Paytm:
Paytm is known for the best payment options, number of payment facilities is
given with the motive to provide most amazing user experience. Paytm enabled
India’s largest digital wallet. Its security features are one of a kind as compared
with other UPI apps.
Online Payments are accepted and the option for payment comes with no
maintenance charge but there is a commission cut on each transaction. Initially
Paytm had only Recharge services and mindset of the people been that Paytm was
only for Recharge, but now things have changed using Paytm we can even pay
educational fees and bills. For both buyers and sellers Paytm is still serving as
alternative means of cash transaction and offers a convenient, safer and secure use
on mobile applications for both consumers and marketers.
In conclusion, Paytm’s features and services have successfully tackled real-world
problems by creating a safer platform of money matters.

Top Features of Paytm:


1) Digital Wallet: Paytm started as a mobile wallet service, allowing users to
store money digitally and make various transactions, including mobile
recharges, bill payments, and online purchases.

2) UPI (Unified Payments Interface): Paytm supports UPI payments,


enabling users to link their bank accounts to the Paytm app and make
seamless, instant fund transfers to other bank accounts.

3) Mobile Recharges and Bill Payments: Users can use Paytm to recharge
their mobile phones, pay utility bills, and settle various payments for
services such as electricity, water, gas, and more.

4) Online Shopping: Paytm has an e-commerce platform where users can


shop for a wide range of products, including electronics, fashion, home
goods, and more. Users can make purchases using the funds in their Paytm
wallet or other payment methods.

5) Flight and Train Ticket Booking: Paytm offers the ability to book flight
and train tickets through its platform. Users can compare prices, book
tickets, and manage their travel-related transactions.

6) QR Code Payments: Paytm uses QR codes for making transactions,


allowing users to scan QR codes at merchant outlets to make payments.
This is particularly popular for small and local businesses.

7) Cash back and Discounts: Paytm often provides cash back offers and
discounts on transactions, encouraging users to use the platform for various
services.

Case Study: Real-World Problems and Paytm’s


Innovative Solutions
Paytm, being a digital payment and financial services platform, addresses several
challenges and contributes to solving various problems in society. Here are some
ways in which Paytm has positively impacted and addressed certain difficulties.

Problem 1: Reducing Dependence on Cash


Problem: The reliance on physical cash can be inconvenient and pose security
risks.

Solution: Paytm allows users to make digital transactions, reducing the need for
carrying and handling cash. This is particularly beneficial in a society where cash
transactions are common, promoting a cashless economy.

Problem 2: Convenience in Bill Payments


Problem: Traditional methods of paying bills can be time-consuming and involve
physical visits.

Solution: Paytm allows users to pay utility bills, mobile recharges, and other
services digitally, providing a quick and convenient solution for managing various
payments from a single platform.

Problem 3: Cash back and Discounts


Problem: Limited incentives for digital transactions.

Solution: Paytm often offers cash back and discounts, encouraging users to
embrace digital payments and providing financial incentives for using the platform.

Problem 4: Online Shopping and E-Commerce

Problem: Limited access to a variety of products and services, especially in rural


areas.

Solution: Paytm's e-commerce platform provides users with access to a wide range
of products, bridging the gap between urban and rural markets and offering a
diverse shopping experience.

Schema Description:
The schema for Paytm involves multiple entities that represent different aspects of
the app. These entities include User, Transaction, Payment method, Merchant,
Product and Wallet. Each entity has specific attributes that describe its properties
and relationships with each other entities.

User entity:

User is the one who operates the app.

 UserID (primary key)


 Name
 Email
 Phone
 Password

Transaction entity:

Entity by which money is transferred.

 TransactionID (primary key)


 Amount
 Timestamp
 Status

Payment method:

How transaction is done.

 PaymentMethodID (primary key)


 UserID (foreign key)
 Card number
 Expiry date
 CVV

Merchant:

The one who receives the money.

 MerchantID (primary key)


 Name
 Email
 Phone

Product:

Entity to which the payment is done.

 ProductID (primary key)


 Name
 Price
 Description

Wallet:

Entity where the money is stored.

 WalletID (primary key)


 UserID (foreign key)
 Balance

Relationships are:

1) User makes Transaction: User makes money transaction


2) User has Payment Method: User uses different payment method
3) Transaction involves Payment Method: Transaction is done only through
any one of the payment method.
4) Transaction is associated with Merchant: Transaction is done to merchant.
5) Transaction includes Product: Transaction is done for any of the product.
6) User has Wallet: User has a wallet of his own.

ER Diagram:

Creating an Entity-Relationship (ER) diagram for a complex system like Paytm


would typically involve a comprehensive understanding of the system's
architecture, data structure, and relationships. This ER diagram will serve as a
visual representation, shedding light on the pivotal components of Paytm’s data
model. By employing this diagram, you'll gain a clearer grasp of the intricate
interactions and connections that define the platform's dynamics.

Conclusion:

In this case study, we examined the schema and entity-relationship diagram design
of Paytm. With its services, Paytm has completely changed how individuals share
and save money. The foundation for the platform's flawless operation is its
complex data model, which includes things like users, transactions, payment
methods, merchants, wallets, etc. By comprehending this schema, we may learn
more about how Paytm skillfully handles the intricacies of user-merchant
interactions, which adds to its broad appeal and steady expansion in the digital
space.

VIDEO LINK :
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