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    HMS Synopsis3

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    Mobile World
    The document describes a hotel management system project created by three students. It outlines the objectives of providing a system to manage reservations, bookings, food orders, and general hotel operations. It describes the key subsystems and processes like customer management, room booking, food ordering, payments, admin controls, and reporting. Finally, it discusses the resources like interfaces and functional requirements, and limitations like only being accessible on the hotel's internal network. The goal is to automate hotel operations and provide accurate records and billing information to staff.

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    HMS Synopsis3

    Uploaded by

    Mobile World
    16 views8 pages
    The document describes a hotel management system project created by three students. It outlines the objectives of providing a system to manage reservations, bookings, food orders, and general hotel operations. It describes the key subsystems and processes like customer management, room booking, food ordering, payments, admin controls, and reporting. Finally, it discusses the resources like interfaces and functional requirements, and limitations like only being accessible on the hotel's internal network. The goal is to automate hotel operations and provide accurate records and billing information to staff.

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    The document describes a hotel management system project created by three students. It outlines the objectives of providing a system to manage reservations, bookings, food orders, and general hotel operations. It describes the key subsystems and processes like customer management, room booking, food ordering, payments, admin controls, and reporting. Finally, it discusses the resources like interfaces and functional requirements, and limitations like only being accessible on the hotel's internal network. The goal is to automate hotel operations and provide accurate records and billing information to staff.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    16 views8 pages

    HMS Synopsis3

    Uploaded by

    Mobile World
    The document describes a hotel management system project created by three students. It outlines the objectives of providing a system to manage reservations, bookings, food orders, and general hotel operations. It describes the key subsystems and processes like customer management, room booking, food ordering, payments, admin controls, and reporting. Finally, it discusses the resources like interfaces and functional requirements, and limitations like only being accessible on the hotel's internal network. The goal is to automate hotel operations and provide accurate records and billing information to staff.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 8

    Hotel Management System

    Under the esteemed guidance of

    Mr. Sandeep Vishwakarma (Assistant Professor)

    DEPARTMENT OF INFORMATION TECHNOLOGY

    CHANDRABHAN SHARMA COLLEGE OF ARTS, SCIENCE AND COMMERCE

    NAAC ACCREDITED “B+” GRADE (FIRST CYCLE)

    (Affiliated to University of Mumbai)

    Project members
    App ID – 111679 SarfarazAli R. Miller

    App ID – 111671 Pratiksha D. Kore

    App ID – 111676 Hitesh C. Jawharkar


    Content
     Objective and Scope

     Process Description

     Flow Diagram

     Resources & Limitations

     Conclusion
    Objective and Scope

    The Hotel Management System’s objectives is to


    provide a system that can cater to small scale to large
    scale hotels.

    Reservation and Booking System to keep track of


    reservations and room availability.

    Tracking and Selling Food System that charges the


    current room.

    General Management Services and Automated Tasks


    System which generates reports to audit all hotel
    operations and allows modification of subsystem
    information.
    Process Description
    The software product to be produced is a Hotel Management System which will automate the major hotel
    operations. Below are the subsystems, which we will be working on to ensure that the system is catering to basic needs
    of managing the Hotel sector:

     Customer management
     Room and Food management
     Room booking
     Food table booking
     Payment module
     Admin console
     Reports

    These subsystems’ functionality will be described in detail in section 2-Overall Description.

    The Hotel Management System’s objectives is to provide a system that can cater to small-scale to large-scale hotels.
    Without automation the management of the hotel has become an unwieldy task. The end users’ day-to-day jobs of
    managing a hotel will be simplified by a considerable amount through the automated system. The system will be able to
    handle many services to take care of all customers in a quick manner. The system should be user appropriate, easy to
    use, provide easy recovery of errors and have an overall end user high subjective satisfaction.

     Customer Management
     The system shall record/create new customer

     The system shall allow user to update customer details

     Reservation/Booking
     The system shall record reservations

     The system shall record the number of occupants

     The system shall record the room number

     The system shall display the default room rate

     The system will generate a unique confirmation no for each reservation

     The system shall allow reservations to be modified without having to reenter all the customer information

     The system shall checkout customers

     The system shall display the amount owed by the customer


     To retrieve customer information mobile no/room number shall be used

     The system shall record that the room is empty.

     The system shall record the payment.

     The system shall record the payment type.

     The system shall record customer feedback

     Food
     The system shall track all meals purchased in the hotel (restaurant and room service).

     The system shall record payment and payment type for meals.

     The system shall bill the current room if payment is not made at time of service.

     The system shall accept reservations for the restaurant and room service.

     Admin Console
     The system shall allow for the addition of information, regarding rooms, rates, menu items, prices, and user
    profiles.

     The system shall allow for the deletion of information, regarding rooms, rates, menu items, prices, and user
    profiles.

     The system shall allow for the modification of information, regarding rooms, rates, menu items, prices, and user
    profiles.

     The system shall allow managers to create a new user

     The system shall allow managers to assign user a new password

     Report Management
     The system shall display the hotel occupancy for a specified period of time (days; including past, present, and
    future dates).

     The system shall display projected occupancy for a period of time (days).

     The system shall display room revenue for a specified period of time (days).

     The system shall display food revenue for a specified period of time (days).

     The system shall display an exception report, showing where default room and food prices have been
    overridden.
    Resources & Limitations
    Resources:
     External Interfaces:Standard input/output devices for a personal computer.

     Software Interfaces:All databases for the HMS will be configured using MYSQL. These databases include hotel
    rooms and customers information. The room database will include the room numbers and if they are vacant or
    occupied. The customers information database will contain all the information of the customer such as first name,
    last name, number of occupants, assigned room, default room rate, phone number, confirmation number, check in
    date and time, check out date and time, amount owed by customer, and abbreviated customer feedback.

     Hardware Interfaces: Microsoft Windows based system (Core i3 processor, Min 8 GB RAM, 250GB HDD)

     Functional Requirements:The functional requirements for the system are divided into three main categories,

     Customer management

     Reservation/Booking

     Food

     Admin Management

     Report management

    Limitations:
     Accessibility: Application will only be accessible within Hotel network. This will protect the application from Hackers
    and prevent data breach.
    Conclusion

     This will help Hotels in keeping accurate records of their billing

     Complete set of information will be available with the staff about current price, room availability and total
    bill of the customer

     Application can be accessed by any machine within hotel network

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