EMPLOYMENT OPPORTUNITY

The Malawi Communications Regulatory Authority (MACRA) is a statutory body

established under the Communications Act (Cap. 68:01 of the Laws of Malawi) to
regulate the provision of services in the communications sector of Malawi,
comprising telecommunications, posts and broadcasting.
Under the Communications Act, MACRA is mandated to regulate and monitor
the provision of communications services and ensure that, as far as it is
practicable, reliable and affordable communications services are provided
throughout Malawi and are sufficient to meet the demand for such services in
accordance with the principles of transparency, certainty, market orientation,
efficiency, and consumer satisfaction. The vision of MACRA is to ensure
communication services for a digitally transformed nation.

In order to fulfil its mandate effectively and efficiently with strategic leadership
and management, an opportunity has arisen within MACRA to fill various vacant
positions. The positions are highly demanding and require persons who have
demonstrable capacity to initiate innovations geared at making MACRA a
rejuvenated, vibrant and competitive Authority. The following are the details of
the vacant positions;

1. CONSUMER AFFAIRS MANAGER (Grade M4)

Key Duties and Responsibilities

i. Receiving complaints from all ICT consumers in the country.

ii. Working with the Communications department in creating
corporate policies as they pertain to consumer rights issues.
iii. Carrying out sensitization campaigns for consumers for all
major ICT development that MACRA would like to introduce
which may affect the consumers.
iv. Reviewing all promotions and campaigns made by operators
to ensure that consumers are not negatively affected by
misleading information.
 v. Keeping up to date with market trends and new
developments within the ICT sector about consumer rights
issues.
vi. Participating in the drafting of various licenses and regulations
and ensure that consumer protection issues are crafted in.
vii. Preparing periodic reports on consumer complaints statistics.

Required qualifications, Skills and Experience

i. Masters degree in Business Administration, Economics, Law or

Information and Communication Technology.
ii. Five (5) years of work experience in managing and resolving
consumer complaints.
iii. Knowledge of consumer protection legislation, policies, and
procedures
iv. Knowledge of Malawi’s ICT market and products will be an
added advantage.
v. Strong communication and analytical skills
vi. Ability to prepare correspondence and cite relevant
legislation in a manner that is easy to understand and interpret
by consumers.

2. CERT MANAGER (M4)

Key Duties and Responsibilities

i. Managing incident response processes.

ii. Overseeing and directing the response team’s actions as well
as act on the given incident.
iii. Developing and maintaining incident response policies and
procedures.
iv. Gathering and analyzing threat intelligence to understand the
evolving threat landscape.
v. Selecting and training incident response team members and
officers.
vi. Collaborating with sectoral CERTs.
vii. Measuring the readiness of members of Critical infrastructure in
their ability to effectively detect and respond to incidents.
viii. Organizing training sessions and awareness programs for
employees and team members to enhance their cybersecurity
knowledge and skills including Promoting a culture of
cybersecurity awareness in the country.
 ix. Maintaining detailed records of all cybersecurity incidents and
responses.

Required qualifications, Skills and Experience.

i. Masters in Cyber Security, Information and Communications

Technologies, or computer science. Those with an MSc in the
related field will have an added advantage.
ii. Five (5) years of experience in cybersecurity/IT-related field of
which three (3) are at the managerial level.
iii. Professional certification in any related field such as
CEH/CPENT/CHFI and any other certifications is an added
advantage.
iv. Excellent analytical and problem-solving skills to assess and
respond to complex security incidents.
v. Strong knowledge of cybersecurity technologies and tools,
network security, and malware analysis is crucial.

3. SECURITY MANAGER (Grade M4)

Key Duties and Responsibilities

i. Managing all security equipment for MACRA e.g. CCTV

cameras, Electronic Access System.
ii. Participating in the procurement process for security providers
and security equipment.
iii. Assessing the performance of security service providers.
iv. Producing incident reports on security matters.
v. Recommending to Management the course of action aimed
at improving security for MACRA resources.
vi. Coordinating the deployment of security personnel for MACRA
House and staff residences with the service provider.
vii. Investigating theft incidents at MACRA House and staff
residence.
viii. Producing monthly reports on security issues.
ix. Performing any other duties as may be assigned from time to
time.

Required qualifications, Skills and Experience

i. Master’s degree in security studies or Public/Business

Administration.
 ii. Five (5) years working experience in the Army or Police or any
security institution.
iii. Should be prepared to work odd hours.
iv. Should have no criminal record.

4. LICENSING MANAGER (Grade M4)

Key Duties and Responsibilities

i. Overseeing and managing licensing processes and

procedures.
ii. Developing and overseeing procedures and processes to
improve licensing.
iii. Providing advice, information, and guidance on licensing
matters and related areas to licensees, the public, and
relevant stakeholders.
iv. Drafting and reviewing of communication licenses.
v. Assisting in any related license negotiations.
vi. Periodically facilitate the assessment of communications
licenses.
vii. Facilitating periodic review of licensing procedures and
processes.
viii. Coordinating the processing of license applications to ensure
compliance with licensing requirements for the license
evaluation tram.
ix. Assisting in the preparation of licensing reports.
x. Managing operation and maintenance of licensing
database and register.
xi. Any other duties incidental to licensing or the legal
department as assigned by the Director of Legal Services
from time to time.

Required qualifications, Skills and Experience

i. Must have a Masters degree in Law.

ii. Five (5) years experience in licensing or similar field, three (3)
are at a managerial level.

5. MARKET ASSESSMENT AND RESEARCH MANAGER (GRADE M4)

Key Duties and Responsibilities

 i. Undertaking qualitative and quantitative research related
to various issues in the ICT and postal sectors.
ii. Developing economic and performance benchmarks
related to ICT and Postal markets.
iii. Research ICT technology changes and build position
papers for management review, together with specialist
directorates.
iv. Undertaking ICT surveys and coordinate ITU data and
statistics for the areas such as the development of IDI and
other indices.
v. Developing international benchmark framework for
assessment in similar economies – in SADC and elsewhere
for proper evaluation of Malawi market metrics.
vi. Managing data produced by organization’s monitoring
systems and interpret such regarding the insight into market
development.
vii. Managing and maintaining a database for all market
related ICT indicators.
viii. Providing economic interpretation and regulatory support
in the area of research.
ix. Conducting organizational and project-specific M&E
activities, to help measure effectiveness and encourage
learning and improvement within MACRA.
x. Engaging with internal and external stakeholders in the ICT
and postal sectors.
xi. Facilitating support to innovation on the ICT sector with the
view of promoting the development of new products and
services in the sector.
xii. Providing timely input into Government policy based on
evidence through the development of MACRA position
papers on various policy matters.
xiii. Assist in the development of the Authority strategy, Budget
and work plans.

Required Qualifications, Skills and Experience

i. Master’s degree in economics or Statistics.

ii. Five (5) years experience in market research, analysis and
forecasting.
iii. Demonstrated experience in using statistical packages.
iv. Strong attention to detail and advanced research skills
v. Strong verbal and written communications and analytical
skills
6. NETWORK MANAGER (GRADE M4)

Key Duties and Responsibilities

i. Overseeing the design, implementation, and maintenance of

MACRA’s network infrastructure, focusing on the NDC and the
critical systems under procurement and implementation.
ii. Managing the increase in connectivity and network
infrastructure profiles.
iii. Coordinating with Mobile Network Operators (MNOs), Internet
Service Providers (ISPs), regulatory bodies, and the Malawi
Communications Regulatory Authority (MACRA) to ensure
seamless connectivity and regulatory compliance.
iv. Overseeing the expansion of the network to additional offices,
ensuring reliable connectivity and optimal network
performance.

Required qualifications, Skills and Experience

i. Master’s degree in Computer Network Engineering, Computer

Science or Information Technology
ii. Cisco Certified Network Associate (CCNA) / Cisco Certified
Network Professional (CCNP)
iii. CompTIA Network+
iv. Juniper Networks Certified Internet Associate (JNCIA) /
Professional (JNCIP)
v. Certified Information Systems Security Professional (CISSP)
vi. Certified Information Systems Auditor (CISA)
vii. 5 years managerial experience in similar role

7. TECHNOLOGIES MANAGER (GRADE M4)

Key Duties and Responsibilities

i. Developing and implementing strategies that will help the

authority to have a robust, resilient, and secure network for
the regulatory compliance enforcement tools and always
ensure its availability.
ii. Ensuring that regulatory compliance enforcement tools use
current access/backhaul technologies networks available in
Malawi.
 iii. Establishing and controlling system access and security levels
to regulatory compliance enforcement tools.
iv. Verifying the business rules and validity of data being
processed by the regulatory compliance enforcement tools
platform.
v. Designing and implement an effective program for manning
the network operations centre.
vi. Planning and implementing maintenance and software and
hardware upgrades for Regulatory Compliance monitoring
systems.
vii. Advising and reporting on emerging technologies which
require regulatory monitoring through prescribed KPIs.
viii. Ensuring that the National Numbering Plan is properly aligned
with the ITU standards.
ix. Maintaining and managing a record of the status of all
number ranges, codes and blocks of numbers comprising the
national numbering plan in a central numbering database
system.
x. Preparing reports and presenting them to management as
may be directed by the Deputy Director of Technologies and
Standards.

Required qualifications, Skills and Experience

i. Must have a Master of Science in Telecommunications/
Electronic Engineering or Information Technology from a
recognized university in Malawi.
ii. Five (5) years’ experience of which three (2) are at
Managerial level in Telecommunications/Electronic
Engineering/ Information Technology or any related field.

8. PROCUREMENT & SUPPLY CHAIN MANAGER (GRADE M4)

Key Duties and responsibilities

i. Working with the Procurement and Disposal Unit (PDU) team

to develop detailed annual procurement implementation
plans for the Unit in line with the prevailing organization’s
strategic plan
ii. Working with the PDU team user directorates and
departments in the development of organization’s annual
procurement and disposal plans in line with the prevailing
Public Procurement and Disposal of Assets legal framework.
iii. Providing general technical advice and guidance to user
directorates, departments and the Internal Procurement and
 Assets Disposal Committee (IPDC) on all procurement matters
consistent with the prevailing Public Procurement and
Disposal of Assets legal framework.
iv. Reviewing specifications, scope of works, bills of quantities
(BOQ’s) and Terms of Reference (TOR’s) from user
departments and directorates for the procurement of goods,
works and services.
v. Preparing relevant Bidding Documents and Request for
Proposals (RFP’s) for procurement of goods, works and
services.
vi. Managing the entire procurement processes from
advertising, receipt of bids and proposals, evaluation,
compilation of evaluation reports, negotiations and drafting
of contracts for successful bidders.
vii. Assisting the Head of Procurement and Supply Chain in the
provision of secretarial services to the Internal Procurement
and Assets Disposal Committee (IPDC) during its meetings
viii. Assisting in managing contracts with various suppliers, service
providers, consultants and contractors
ix. Preparing of regular and timely progress reports on the
collective activities of the Procurement and Disposal Unit
(PDU) and the Internal Procurement and Disposal Committee
(IPDC)
x. Assisting the Head of Procurement in coordinating
procurement activities between MACRA, Public Procurement
and Disposal Authority (PPDA) and the Government
Contracting Unit (GCU)

Requisite Qualifications, Skills and Experience

i. Masters degree from a recognized university in Procurement
& Supply Chain management or any related field
ii. At least five (5) years post qualification experience.
iii. Must be a Full member of the Malawi Institute of
Procurement and Supply (MIPS)
iv. Knowledge of Public Procurement processes and
procedures will be an added advantage.
v. Excellent interpersonal, written, oral communication and
negotiation skills.
vi. Knowledge of Project Management and customs
clearance procedures and processes
vii. Excellent computer skills (word processing, spreadsheets
and power point presentations).
viii. Demonstrated ability to build subordinates competences in
procurement and supply chain management.
9. NETWORK ENGINEER (GRADE M6)

Key Duties and Responsibilities

i. Configuring network devices, troubleshooting network issues,

and ensuring the smooth operation of our network.
ii. Designing and implementing network architectures.
iii. Implementing network security measures.
iv. Providing technical support to end-users.

Required qualifications, Skills and Experience.

i. Bachelor’s degree in computer science, Information
Technology, or a related field.
ii. Cisco Certified Network Associate (CCNA) / Cisco Certified
Network Professional (CCNP).
iii. CompTIA Network+.
iv. Juniper Networks Certified Internet Associate (JNCIA) /
Professional (JNCIP)
v. Certified Information Systems Security Professional (CISSP)
vi. Certified Information Systems Auditor (CISA)
vii. Two (2) years in similar role

10. LICENSING OFFICER (GRADE M6)

Key Duties and Responsibilities

i. Undertaking a range of activities necessary to effectively
assess and determine license applications, renewals,
amendments, or related approvals or authorizations by the law
and relevant Regulations.
ii. Providing timely and accurate information and support to
customers and other stakeholders on licensing or other related
matters.
iii. Escalating and as required contribute to more complex
inquiries on license applications, renewals, amendments, or
related approvals or authorizations.
iv. Preparing and contributing to the preparation of reports,
correspondences, and submissions relevant to licensing.
v. Maintaining up-to-date licensing-related registers.
vi. Contributing to initiatives to identify and progress opportunities
to improve service delivery, facilitate stakeholder confidence
and optimize compliance in licensing process.
 vii. Undertaking any work assigned from time to time to support
the Licence Manager.

Required qualifications, Skills and Experience

i. Bachelors degree in Law

ii. More than two (2) years working in licensing or in the similar
field

11. CONSUMER AFFAIRS OFFICER (GRADE M6)

Key Duties and Responsibilities

i. Receiving complaints from all ICT consumers in the country.

ii. Investigating, analyzing and resolving ICT consumers and trade
practices problems and complaints.
iii. Educating and advising both consumers and ICT service
providers on options to remedy complaints.
iv. Monitoring and enforcing relevant consumer protection
legislation.
v. Regulating and policing ICT operators on their implementation
of consumer protection obligations.
vi. Preparing correspondence as assigned by the Consumer
Affairs Manager.
vii. Providing advice, counselling and interpretation consumer
protection clause as stipulated in the relevant licences and
statutes.
viii. Participating in consumer education programs.
ix. Preparing information, education and communication
material pertaining to ICT consumer education programs.
x. Conducting research on consumer protection matters.
xi. Reviewing promotions and campaigns made by operators to
ensure that consumers are not negatively affected by
misleading information.
xii. Keeping up to date with market trends and new
developments within the ICT sector about consumer rights
issues.
xiii. Participating in the drafting of various licenses and regulations
and ensure that consumer protection issues are crafted in.
xiv. Preparing periodic reports on consumer complaints statistics.
xv. Performing such duties as may be assigned by the Consumer
Affairs Manager from time to time.
 Required qualifications, Skills and Experience
i. Bachelors degree in Business Administration, Economics, Law
or Information and communication technology.
ii. Two (2) years of work experience in managing and resolving
consumer complaints.
iii. Knowledge of consumer protection legislation, policies, and
procedures
iv. Knowledge of Malawi’s ICT market and products is an added
advantage.
v. Strong communication and analytical skills
vi. Ability to work independently.
vii. Ability to prepare correspondence and cite relevant
legislation in a manner that is easy to understand and interpret
by consumers.

12. POSTAL REGULATIONS OFFICER (GRADE M6)

Key Duties and Responsibilities

i. Inspecting courier operator’s premises and services to

determine compliance with license terms and conditions.
ii. Undertaking inspection of premises and facilities of
prospective operators for licensing purposes.
iii. Developing programs for monitoring postal services to ensure
adherence to licensing conditions.
iv. Carrying out inspections to identify illegal operators.
v. Maintaining liaison with licensed operators to understand their
problems and recommend possible solutions.
vi. Investigating cases of illegal operators.

Required qualifications, Skills and Experience

i. Degree in Business Administration, Law or Economics

ii. More than two (2) years working in postal or courier service.

13. PROCUREMENT OFFICER (GRADE M6)

Key Duties and Responsibilities

i. Assisting the Procurement and Disposal Unit (PDU) in the

preparation of the annual procurement and disposal plan.
 ii. Preparing, issuing, and monitoring Request for Quotations
(RFQ) on receipt of requests from user department and or
project teams
iii. Preparing quotation analysis reports and tabulations with
recommendations for Internal Procurement and Disposal
Committee (IPDC) consideration.
iv. Monitoring the progress of suppliers/contractors during the
implementation of projects.
v. Assisting in the preparation of relevant bidding documents
and Request for Proposals (RFP’s) for procurement of goods,
works and services.
vi. Assisting the procurement Manager in administering all
tendering processes including but not limited to bid opening,
evaluation, and preparation of quarterly procurement
reports.
vii. Preparing of weekly procurement and disposal status reports
viii. Assisting the preparation of draft monthly procurement and
quarterly procurement reports.
ix. Assisting stores and responsible directorates in the inspection
of goods and equipment before accepting delivery from
suppliers and service providers.
x. Preparing filling of all procurement records from process
initiation to contract closure.
xi. Performing any other duties as assigned from time to time.

Required qualification, Skills and Experience

i. Bachelor’s degree in Procurement and Logistics

management from a recognized university or Level 6 –
Chartered Institute of Procurement and Supply (CIPS)
ii. Two (2) years’ experience and knowledge of public
procurement will be an added advantage.
iii. Excellent computer skills in word–processing and excel.
iv. Must be a paid-up member of Malawi Institute of
Procurement and Supply (MIPS).
v. Good communication and negotiation skills.
14. ECONOMISTS (GRADE M6)

Key Duties and Responsibilities

i. Analyzing tariff proposals, fees and other charges for

communications services.
ii. Assisting in carrying out industry and market performance
reviews and analyses.
iii. Assisting in conducting economic and financial analysis of
business plans submitted by operators or potential operators to
the Authority for approval.
iv. Assisting in collecting, processing, analysing and organizing
data about ICT and postal markets, products, services and
operators.
v. Assisting in managing and maintaining database for all market
related ICT indicators.
vi. Assisting in conducting ICT sector related surveys and
compiling ITU data and statistics including development of ICT
Development Index (IDI) and other indices.
vii. Undertaking monitoring of Authority’s strategic plan, annual
workplans, programs and projects as well evaluation of same.
viii. Undertaking any other duties assigned from time to time.

Required qualifications, Skills and Experience

i. Must have a Bachelor’s degree in any discipline of

Economics.
ii. At least two (2) years’ experience in economic and financial
analysis and statistics.
iii. Ability to work with statistics and prepare and produce
comprehensive analytical reports.

15. SENIOR SPECTRUM PLANNING OFFICER (GRADE M5)

Key Duties and Responsibilities

i. Analyzing operators requests for radio spectrum regarding

spectrum allocation and assignment.
ii. Updating of national frequency allocation plan aligning with
SADC, ATU and ITU recommendations.
iii. Participating in cross-border coordination on spectrum usage
and frequency assignments.
iv. Providing technical assistance to spectrum users on spectrum
related issues.
 v. Processing radio licenses for all spectrum licensees.
vi. Participating in resolving interference problems among
operators.
vii. Processing radio licenses for all spectrum licensees.

Required qualifications, Skills and Experience

i. Bachelor’s Degree in Telecommunications or Electrical

Engineering.
ii. Minimum of Five (5) years’ experience working in the
Telecommunications sector.
iii. Minimum of Three (3) years practical knowledge of Spectrum
Management.
iv. Demonstrable knowledge of International
Telecommunications Union (ITU) operations.

16. SENIOR SPECTRUM MONITORING OFFICER (GRADE M5)

Key Duties and Responsibilities

i. Coordinating daily monitoring of frequencies to determine the

utilization of prescribed license conditions.
ii. Capturing data on all equipment on technical specifications
for existing and new spectrum licensees.
iii. Providing technical assistance to all spectrum users and
solutions to all frequency interference problems.
iv. Consolidating spectrum utilization reports based on operators’
technical audits.
v. Ensuring the Frequency Management and Monitoring (FMM)
equipment with all its associated remote stations are
maintained.
vi. Consolidating reports on operators of FMM equipment.
vii. Submitting weekly and Monthly section Reports to Spectrum
Monitoring Manager

Required qualifications, Skills and Experience

i. Bachelor’s Degree in Telecommunications or Electrical

Engineering.
ii. Minimum of Five (5) years’ experience working in the
Telecommunications sector.
iii. Minimum of Three (3) years practical knowledge of Spectrum
Management
 iv. Demonstrable knowledge of International
Telecommunications Union (ITU) operations

17. SPECTRUM PLANNING OFFICER (GRADE M6)

Key Duties and Responsibilities

i. Undertaking initial technical analysis for operators request

for assignment and allocation.
ii. Participating in cross-border coordination on spectrum usage
and frequency assignments.
iii. Allocating frequency for different spectrum services.
iv. Processing radio licenses for all spectrum licensees.
v. Participating in resolving interference problems among
operators.
vi. Updating the established national frequency band plan.
vii. Undertaking initial technical analysis for operators regarding
spectrum planning, allocation, and assignment.
viii. Allocating frequency for different spectrum services.
ix. Processing radio licenses for all spectrum licensees.

Required qualifications, Skills and Experience

i. Bachelor’s Degree in Telecommunications or Electrical

Engineering.
ii. Minimum two (2) years' experience working in the
telecommunications sector.

18. SPECTRUM MONITORING OFFICER (GRADE M6)

Key Duties and Responsibilities

i. Undertaking daily monitoring of frequencies to determine the

utilization of prescribed license conditions.
ii. Capturing data on all equipment on technical specifications
for existing and new spectrum licensees.
iii. Providing technical assistance to all spectrum users and
solutions to all frequency interference problems.
iv. Preparing spectrum utilization reports based on operators’
technical audits.
v. Maintaining the Frequency Management and Monitoring
(FMM) equipment with all its associated remote stations.
vi. Preparing reports on operators of FMM equipment.
 Required qualifications, Skills and Experience

i. Bachelor’s Degree in Telecommunications or Electrical

Engineering.
ii. Two (2) years’ experience working in the telecommunications
sector.

19. IT OFFICER (GRADE M6)

Key Duties and Responsibilities

i. Analyzing, designing, and implementing ICT systems.
ii. Evaluating and testing new and existing systems.
iii. Creating, formatting, and maintaining network
documentation.
iv. Participating in resolving problems relating to poor
performance or system failure occurring in the operation of
hardware and software.
v. Providing input in the procurement of hardware and software.
vi. Maintaining and organizing disaster preparedness for systems
and critical data related to database and mapping solutions.
vii. Providing ICT technical support to users.
viii. Participating in the development of the Authority’s ICT policy.

Required qualifications, Skills and Experience

i. Bachelor’s degree in Computer Studies or Information

Technology.
ii. Two (2) year of experience in IT-related field.

20. QUALITY ASSURANCE OFFICER (Grade M6)

Key Duties and Responsibilities

i. Carrying out technical audits (e.g., quality of service drive
tests) when necessary
ii. Monitoring network performance of all telecom service
providers in accordance with the agreed quality of service
targets and taking necessary action.
iii. Working in liaison with all engineers from telecom service
providers to ensure that network performance measurements
are carried out.
iv. Keeping an updated log of all quality-of-service issues
v. Carrying out equipment type approvals.
 Required qualifications, Skills and Experience

i. Bachelor’s Degree in Telecommunications or Electrical

Engineering.
ii. Two (2) years experience working in the telecommunications
sector.

21. INCIDENT RESPONSE OFFICER (GRADE M6)

Key Duties and Responsibilities

i. Planning, executing, assessing, and monitoring all tasks

assigned under MWCERT.
ii. Identifying, containing, and mitigating cybersecurity
incidents,
iii. Conducting risk assessment and security analysis on the
reported incidents.
iv. Maintaining incident response policies, procedures, and
playbooks to ensure a structured and effective response to
security incidents.
v. Responding and providing support to the MWCERT
constituents.
vi. Producing periodic or ad-hoc reports of high quality for
every incident, security threat, and vulnerability.
vii. Developing training modules and technical
documentation.
viii. Conducting knowledge-sharing sessions for the technical
personnel on; lessons learned or new findings.
ix. Performing digital forensics and ensures that digital
evidence is stored in a safe secure manner.
x. Participating in research and development of malware
protection tools.

Required qualifications, Skills and Experience

i. Bachelor's degree in computer science or cyber security.

ii. Professional certification in any relevant field such as CPENT
and any other certification is an added advantage.
iii. Two (2) years of working experience in cybersecurity roles,
with a focus on incident response, is essential
iv. Strong knowledge of cybersecurity technologies and tools,
network security, and malware analysis is crucial
v. Excellent analytical and problem-solving skills to assess and
respond to complex security incidents
22. INTERNAL AUDIT OFFICER (GRADE M6)

Key Duties and Responsibilities

i. Assisting in audit planning and engagement of clients.
ii. Collecting relevant data and documentation related to
specific audit assignments.
iii. Calculating, computing, and verifying data to assist in forming
department audit opinion.
iv. Compiling audit reports.
v. Receiving and inspecting reports and invoices.
vi. Participating in organizing and maintaining audit working
papers.

Required qualifications, skills and experiences

i. Bachelors’ Degree in Auditing, Finance or Accounting.

ii. Must be a registered member of Institute if Internal Auditor
(IIA).
iii. Two (2) Years experience in Auditing.

23. BROADCASTING MONITORING OFFICER – 2 POSITIONS (GRADE M6)

Key Duties and Responsibilities

i. Monitoring broadcasting content for both television and

radio stations.
ii. Producing an analysis of the content breakdown in terms
of issues as prescribed in the licensing terms of an
operator.
iii. Operating broadcasting monitoring equipment.
iv. Conducting investigations and handling complaints on
what has been broadcast.
v. Monitoring compliance with license terms and conditions.
vi. Capturing and managing broadcast data.
vii. Preparing weekly monitoring reports.
viii. Carrying quarterly broadcasting technical Audits.

Required qualifications, skills and experience

i. Bachelor’s degree in journalism, Mass Communication,

Media Studies or any relevant degree
ii. At least one year experience in the Broadcasting field
iii. Excellent Computer Skills
 iv. Good interpersonal written, and oral communication
skills
v. High level of integrity

24. CASHIER (Grade MA7)

Key Duties and Responsibilities

i.Receipting of cash from operators and banking

ii.Participating in debt collection exercise
iii.Managing Petty cash float
iv.Preparing payment of vouchers and processing of electronic
funds transfers
v.Recording transactions in MACRA’s accounting system

Required qualifications, skills and experience

i. Diploma in Finance or Accounting.

ii. Bachelors’ Degree in Finance or Accounting will be an
added advantage
iii. Must be registered with Malawi Accountants Board (MAB).

25. TECHNOLOGIES OFFICER (GRADE MA6)

Key duties and responsibilities

i. Keeping a log of all technical faults within a network of
regulatory compliance enforcement tools
ii. Ensuring that the National Numbering Plan is properly
aligned with the ITU standards.
iii. Analyzing and assigning the numbering resource
applications from the applicants in line with numbering
plan.
iv. Maintaining and managing a record of the status of all
number ranges, codes and blocks of numbers comprising
the national numbering plan in a central numbering
database system.
v. Processing and Analysing Type Approval applications of
the electronic communications equipment before use in
Malawi in line with the adopted technical standards
vi. Keeping up to date the Type Approval database as per
approved electronic communication equipment
vii. Carrying out Conformity and Interoperability procedures
for the electronic communication equipment in line with
adopted technical standards
 viii. Carrying out market surveillance of the type of approved
equipment.
ix. Carry out other duties as may be assigned from time to
time.

Required qualifications, skills and experience

i. Bachelor’s Degree in Telecommunications or Electrical

Engineering.
ii. Two (2) years' experience working in the
telecommunications sector.

TERMS AND CONDITIONS OF SERVICE

MACRA shall offer an attractive employee benefits package to successful

candidates by its emolument structure commensurate with qualifications and
experience, which includes salary, medical insurance, and membership to a
contributory medical scheme.

METHOD OF APPLICATION
Applicants are required to apply by filling out the form on the following link
https://tinyurl.com/5mhrcsm5. The application process requires you to fill out the
form and upload copies of your certificates on the link provided on the form.
Please ensure you have a good internet connection. The application process is
estimated to take 29 minutes to complete. Please submit your application by end
of the day of 13th October 2023. Only short-listed candidates will be
acknowledged.