Professional Value 1
Professional Value 1
Professional Value 1
make sure to treat people with dignity by being as kind, respectful, and compassionate as
possible. Most weekends, I was able to put my personal life on hold in order to visit patients
in the neighbourhood and play with them. Since many of the patients I treat do not share my
contributions and see teamwork as the best strategy for providing quality healthcare. For
instance, I once met a patient who complained of feeling abandoned and lonely at home.
Mostly, I would suggest that he keep himself busy by watching television or reading books.
This did not lessen his sense of loneliness, though. I was able to shift my perspective by
asking other other members of the team if there was anything we could do to improve the
During the course of my placement, I have observed and am aware of the need to get patient
consent before discussing a patient's condition with a relative. It can be challenging to do this
when a patient doesn't want family members and friends to know about his or her medical
condition. I came across this with an elderly patient who had been diagnosed with early
psychotic symptoms and was adamant that only his family members should know. One of his
friends kept enquiring about the condition the patient was in. I suggested he contact a family
member who had the authority to share information because I was unable to give her the
information he was seeking. The person was quite upset that I couldn't tell him the
information that he was looking for, but I explained my reasons that I had to protect the
patient's information. He acknowledged his understanding and agreed to speak with the
patient's relatives.
I was aware that the NMC Code and the Trust's confidentiality policy both require me to
respect a person's right to privacy and forbid me from sharing information with people I do
not know. It was challenging because the person appeared to be very concerned about the
patient's condition, but I was able to explain calmly why I was unable to give him the
information.
In future, I would still take precautions to avoid disclosing personal information if the
circumstance arose again. Maybe I will ask patients if they would like to name someone
to contact if it's possible. I will also make use of the lecture notes to boots my knowledge on
confidentiality issue