Career Objective & Goal

Career Objective & Goal
To work with an organization that gives me challenging opportunities and to utilize my skills
and help me develop myself as a professional to achieve organizational goals and personal
career aspirations.
Strengths
 Hardworking
 Dedicated
 Communication Skills
 Self Confidence
 Ability to drive results
 Ability to create a good rapport with the service providers
Career Path (Previous – Current)
NUMBER COMPANY NAME POST DURATION

MUMBAI AIRPORT
HOUSEKEEPING Asst.
01 LOUNGE SERVICES November 2015 To till Date
Manager
PVT LTD
ITC MARATHA HOUSEKEEPING April 2013 To November
02
HOTEL MUMBAI SUPERVISOR 2015
HOUSEKEEPING February 2012 to February

03 US Consulate
SUPERVISOR 2013
INTERCONTINENTA
HOUSEKEEPING November 2009 To January
04 L THE LALIT
SUPERVISOR 2012
MUMBAI
ITC MARATHA HOUSEKEEPING February 2008 To August
05
HOTEL MUMBAI SUPERVISOR 2008
TRIDENT
MUMBAI(OCER- HOUSEKEEPING
OBEROI CENTER SUPERVISOR
06 June 2006 To January 2008
OF EMPLOYMENT (6 MONTHS OF RA
REGISTRATION) TRAINING)
Currently Working With Award Winning Lounge:-
 Worlds Travel award in 2016 and Worlds leading Airport Lounge First Class
 World Travel Award in 2016 and Asia’s Leading Airport Lounge
 Worlds Travel award in 2015 and Worlds leading Airport Lounge First Class
 World Travel Award in 2015 and Asia’s Leading Airport Lounge
Job Profile & Responsibilities Handled:-
 Handling Housekeeping services for all lounges across Terminal 2 CSIA. Total 65000 sq.
Ft area. Overall set up, planning manpower requirements, delegation of duties,
preparing checklists and Standard Operating Procedures.
 Handling reporting of entire Housekeeping, Laundry, Kitchen Stewarding services
responsible for 187 staff.
 Handling Laundry team operations.
 Maintaining the uniform inventory and reordering.
 Handling Pest control and coordinating with pest control for any issue regarding pest.
 Vendor Management.
 Handling Marble polishing and coordinating with them for all the lounges across T2
 Conducting surprise audit for hygiene.
 Evaluating performance of staff periodically, handling probation and performance
reviews.
 Interacting with the guest on the floors and taking feedback for their stay and services
provided in the hotel.
 To offer possible assistance to guests and takes corrective action on complaints
regarding services.
 Reporting day to day activities to the General Manager and Facility Manager.
 Handling floors & Handling housekeeping desk.
 Handling incoming calls of guest and their housekeeping or service related requests.
 Handling attendance of staff & contractors.
 Maintaining stock of guest amenities, ensuring cost effective purchasing whilst
maintaining brand standards.
 Implementing Cost Saving Initiatives in regards to Housekeeping related services.
Successfully reducing cost of housekeeping materials by 10%.
 Inspecting guest room, Suite’s and public areas on a regular basis to ensure that the
furnishings, facilities, and equipment are clean and in good repair and making
recommendations for the upkeep of the same.
 Implementing and controlling Housekeeping procedures that provide for the health and
safety of personnel and guests, such as lost and found service, key control, security and
emergency environmental procedures.
 Maintaining a record of floor maintenance.
 Taking trainings regarding the safety housekeeping procedures while working on the
floor and in the public area.
Educational Credentials
YEAR COURSE INSTITUTE GRADE

ND
2005-2006 B.COM MUMBAI UNIVERSITY 2 CLASS
MAHARASHTRA STATE
2002-2003 H.S.C. 1ST CLASS
BOARD
MAHARASHTRA STATE
2000-2001 S.S.C. 1ST CLASS
BOARD
Technical Credentials
 Basic computers applications & web designing

 Familiar with the opera ( Housekeeping)
 Tally 7.2
Declaration:
I hear by declare that all the information furnished above is true, complete, to the best of
knowledge and belief.

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Career Objective & Goal

Career Path (Previous – Current)

NUMBER COMPANY NAME POST DURATION

HOUSEKEEPING February 2012 to February

Job Profile & Responsibilities Handled:-

YEAR COURSE INSTITUTE GRADE

 Basic computers applications & web designing

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