CMD-Z1

SERVICE MANUAL
AEP Model
UK Model

SPECIFICATIONS
Signalling format GSM
Frequency range Transmit: 890 ~ 915 MHz
Receive: 935 ~ 960 MHz
GSM power class Class 4 (2 W)
SIM chip Pluggable mini SIM card
Display High resolution full graphics display
Resolution: 97 x 32 pixels
5 lines: 1 header line for icons
2 lines x 11 large characters
or 4 lines x 16 small characters
Antenna gain 0 dB
Channel spacing 200 kHz
Number of channels 124
Frequency stability Transmit frequency drift (synchronized)
< ± 0.1 p.p.m.
RF output power 2W

PORTABLE DIGITAL CELLULAR TELEPHONE

WITH ACCESSORIES
Power requirements 5.4 V ~ 8.4 V dc
Battery life Standby : up to ±80h
Talk time : minimum 4h up to 10h
Operating temperature –25°C to +55°C
Storage temperature –40°C to +70°C
Battery pack charging temperature +0°C to +40°C
Dimensions 133 mm (265 mm with antenna and microphone arm
opened) (H) x 60 mm (W) x 26 mm (D)
Weight 220 g
Volume 120 cm3
Accessories QN-020BC (desk top charger), QN-011AC (AC adaptor),
QN-012AC (AC adaptor - UK), QN-021BC (travel charger -
Euro), QN-022BC (travel charger - UK), QN-022HFK (hands
free kit), QN-022BP (battery pack), QN-022DC (cigar lighter
charger), QN-022PCM (PCMCIA card)

Design and specifications are subject to change without prior notice.

This appliance conforms with EEC Directive 87/308/EEC regarding interference suppression.

2
 SECTION 1
OPERATING INSTRUCTIONS

Display
End Key.
Press to end calls.
Battery charge level.

Call Key.
Press after dialling a
Mail box message(s)
number to make a call

Clear Key
Roaming
Press short to erase last
digit or letter. Press long to
R
erase total number or
name. If in menu, press to No service
go one level back.

Press to enter menu Character input

MENU ABC
structure.

Icons which appear in standby

mode
Antenna
Barring incoming calls
Extend fully for best operation.

Barring outgoing calls

ON/OFF SLIDER SWITCH

Barring incoming and
INCOMING CALL ANTENNA
WARNING LED
outgoing calls
JOG DIAL
Call divert
REC/PLAY BUTTON
EARPIECE
You have missed incoming
FLIP-DOWN MICROPHONE calls
DISPLAY
Carry mode

MENU BUTTON Silent mode

SIMCARD HOLDER
C
SIMCARD HOLDER
RELEASE BUTTON
In car mode

CAR EXTENSION ringer off (volume set to 0)

CONNECTOR

• Flip down microphone

– activates incoming call (flip-down)
– stops active call (flip-up)
– activates outgoing call (flip-down)
• jog dial : jog and enter (push)
– dial for menu control
• rec/play : to record/playback up to 20 seconds

3
 SECTION 2
DISASSEMBLY
IMPORTANT NOTES :

1) Disassembly of the RF/Logic Assembly, including the Lower Shield (on which the
IMEI sticker is mounted) and all other shielded elements is totally forbidden. Any
attempt to do so may lead to non-compliance with GSM as well as CE
specifications, and in extreme cases it can cause interference problems.
2) When replacing cosmetic parts, verify if all spacers are mounted on the new
cosmetic; if necessary transplant them from the old to the new cosmetic part.
3) When reassembling, make sure all screws are tightened fully.

• Remove the SIM Card Holder (1).

• Remove the Antenna (2) using the Antenna Jig; also remove the Antenna Ring (3) which is pressed over the
top/bottom cosmetic part. Note the position (top/down side) of this ring for correct reassembly.
• Remove the Battery Lid (4) and the Battery (5).
• Unscrew four screws (a) on the Battery Compartment.
• The Lower Case Assy (6) can now be lifted; however, it is still tightened as the top side is held together with
claws.
• Lifting the Lower Case Assy is preferrably performed gently on the antenna side. When reassembling this
part, first insert the REC/PLAY button side.
• The RF/Logic Board (7) along with the Microphone Arm Assy (8) can now be taken out. Note, however, that
the RF/Logic Board is still held onto the Display Board through a connector located at the bottom/left side
between the two boards, so at this point still invisible.
• To remove the RF/Logic Assy (7), including the Microphone Arm Assy (8), first of all put the Microphone Assy
to an angle of 90° versus the set. Next, push the Microphone Assy gently upward while at the same time
pushing the Microphone Holding Part of the Upper Housing Assy downward (b). This should release the
RF/Logic Assy from the rest of the set.
• The Microphone Arm Assy can be released by unscrewing one screw (d).
• When reassembling this board, gently push in the bottom/left corner to insert the RF/Logic side connector
into the display connector side.
• When disassembling the RF/Logic Board, three Plastic Sleeves (10) will come loose; note their position for
correct reassembly.
• The Display Board (11) can now be taken out of the Upper Housing Assy (12).
• The Jog Mounted PCB (13) can be taken out of the Lower Case Assy after unscrewing four screws (c). Note
that one of these screws has a large head.
• Underneath the Jog there is a Jog Shielding (14).

4
5
 SECTION 3
LEVEL 1 TROUBLESHOOTING CHART
Insert simcard, insert new battery
Close microphone, antenna down

Switch on

Does it N
switch on
correctly?

Input pincode
N

Does it
find network and N Is it showing
goes to normal searching screen?
waiting status?
Power off

Y Y

Push keys
0-9* and # Does set N Move to place
show sufficient with better
signal strength? network coverage

Display N Y
showing correct
key input?

When
pushing keys,
N
does backlight and
keylight go on for
10 sec?

Y
Push menu key

Is correct
menu screen N
displayed,
was sound
o.k.?
Y

Click jog

Is menu
item selected, N
was sound
o.k.?

Jog dial up/down

Does N
display scroll
up/down

Push "C" twice

Did set
go back to N
initial waiting
screen

Y
Open microphone arm

6
 1

Does
display
cursor appear N
on display,
was sound
o.k.?

Y
<2
Push rec key
continuously

Is correct N How many 3 or more

display display times did
shown you try?

Perform
voice recording

Push rec/pb
key (short push)

Is playback N
display and pb display
o.k.?

Dial a known number

(your own wired line, speaking clock etc....)

Do you get N Antenna Y How many 3 or more

connection strength times did
to network? o.k.? you try?

Y N <2
Move to place Perform off/on
with better
signal strength
Input pincode
N

Is normal N Does
communication display show
enabled? "active"?

Y Y
End connection,
push
How many 3 or more
times did
you try?

Correct N
<2
end of call?
Perform off/on

Try again from Y

known source Input pincode

N Can you
receive
a call?

Y
Switch off

Switch off N
o.k.?

Y
Set not o.k.,
Set o.k. send to repair

7
 SECTION 4
PROGRAMMING INSTRUCTIONS
1. Setup
The programming jig is based upon a PC-linked application.
Minimum requirement for PC is IBM compatible, 386 type.
The software is a basic MS−DOS application. Please do NOT run it as a DOS mode application starting from a
Windows program. It is necessary to exit Windows when starting the PC-link application, or preferrably to start
the PC without entering Windows.
The jig consists of: Level Convertor, Connection Cables (PC to Level Convertor and Level Convertor to CMD−Z1)
and application software on floppy disc.
No specific software installation is needed; only copy all the files from the floppy disc to the PC, ideally into a
dedicated directory.
Starting of the software updating program will take place when going to the directory where you have loaded
the application program and typing CMD−Z1 + enter.
2. Important notes
• Before connecting the CMD−Z1 to the level convertor, take out the battery of the CMD−Z1; the CMD−Z1
must be powered from the level convertor.
• Whenever the program is in progress, or when the level convertor is powered on, never disconnect or connect
any cables.
• Never interrupt the power supply to the level convertor whenever a software update is in progress.
• The level convertor has some switches; please make sure they are in the correct position. These switches
are included also to allow future changes, or other applications.
3. Menu screens
The program will show the following masks according to the respective menu points.
At the first menu point, the following mask is displayed:

Program-CMD-Z1 Service Station Utility

Version: X.XX for PC (DOS)

Mode: Update AP/OS code and change the Language set

(C) Copyright XXXX, XXXX Sony Corporation. All rights reserved

Current Status

Serial Port: COM 1, 19200, N81

1. Update.

2. Serial Port Setting

Please make choice (1/2) = 1

The user can either choose the serial port or go for the updating option immediately.
The default setting for the serial port is COM1.

NOTE If a port were chosen which is not connected to the Level Shifter, the error message “No Response”
would be displayed after starting the update process.

8
If option 1 has been chosen, the following display will appear:

Flash ROM Type – Sharp 30 23

Set the switch of the voltage convertor as follows.

Vpp = on; FROMRP = off

After you set the switch, type any key to proceed.

The user is requested to set the switches on the Level Shifter to the settings displayed.
To enable the ROM Loader Software to determine the ROM manufacturer and hence the switch settings, the
ROM−ID is read first from the Z1. The settings shown in the sample above are only valid for a Sharp ROM and
are therefore only an example. Future ROM types may come from a different manufacturer. After setting the
switches on the Level Shifter, press any key to proceed.

NOTE If the connection has been set up successfully, the green lamp on the Z1 display starts flashing.

As soon as the connection is established successfully, the current AP and OS software versions are displayed
as well as the latest versions to ensure that the service operator is fully aware oft he differences of both software
versions.
Proceeding the program leads to the following simple options from which the operator is requested to choose:
– Update AP? (y/n/c) or
– Update OS? (y/n/c) or
– Change Language Set? (y/n/c)*
The operator does not have to change the Language Set or any other item he does not want to change at this
time. Thus it is possible to change the operating system (OS) only while the application code (AP) and the
Language Set remain unchanged.

NOTE Typing in “c” (cancel) will interrupt the updating process at any time and will abandon the program.

* The request to update AP(y) makes a language set change necessary.

Therefore the message : “Default new language setting because of AP code change”, appears instead
of “change language set” (y/n/c)

9
General information
• No GSM test mode is implemented in the Z1 for use with the ROM Loader Software. For the software or the
Language Set update simply connect the Z1 with the Level Shifter and run the ROM Loader Software
(CMD−Z1.EXE). The Z1 does not have to be switched on!
• The switch settings of the Level Shifter are as follows:

Switch Intel ROM Sharp ROM

Main power always on always on

Vpp off on

IGN/Vpp always on always on

FROMRP disabled (factory set to off position) disabled (factory set to off position)

GSM power always on always on

Troubleshooting
• Cause 1
– The error message “ERROR : SIO Receive timeout” appears after starting the program and trying to
set up the connection between PC and Z1.
• Remedy 1
– Check the connection between MT (mobile terminal), Level Shifter, and PC. Also make sure that the
Level Shifter’s power is switched on (both switches). Both the Main Power LED and the GSM Power
LED must light up.
– Check whether COM1 or COM2 is active.

10
 SECTION 5
EXPLODED VIEW

1
18 2
3 5

17 16 6

15
8

7
12
11
* not supplied

10

14
13

11
 SECTION 6
SPARE PARTS AND ACCESSORIES LIST
Ref. No. Part number Description
1 1-501-782-11 Antenna
2 3-929-538-01 Tube, Antenna Guide
3 3-929-542-01 Ring, Antenna
4 3-929-551-01 Screw, Antenna
5 3-929-540-01 Sleeve
6 X-3372-058-1 Housing (Upper) Assy
7 3-929-539-01 Pad, Key
8 3-932-747-01 Holder SIM
9 X-3372-069-1 Arm Assy, Microphone
10 A-3642-683-A Case (Lower) Assy
11 3-935-533-03 Jog Shield
12 A-3622-007-A Jog Mounted PCB
13 1-528-618-11 Rechargeable Lithium Ion Battery Pack
14 X-3372-124-1 Battery Cover Assy
15 3-929-534-01 Bottom Connector Cover
16 3-013-808-01 Spacer, Antenna
17 3-013-809-01 Adhesive Sheet, Antenna
18 3-012-064-01 Insulator Antenna
ACCESSORIES
1-473-004-12 AC Adaptor QN-011AC
1-528-665-11 Desk Top Charger QN-020BC
JIGS & TOOLS
3-935-127-01 Antenna Driver Jig
9-948-320-40 Software Update Jig
SCREWS
3-929-548-01 1.7 x 6 PTT (for Jog Assy)
3-007-531-01 1.7 x 6 Large Head (for Jog Assy)
3-939-146-01 1.7 x 6 + P (for Arm Assy)
3-929-541-01 1.7 x 9 Torques (for Lower Shield & Lower Case Assy)

English
Printed in Belgium
Customer Relations & Service Europe © 1997.02
9-948-412-10 European Technical Support Published by ETS

12
 CMD-Z1Plus
AEP Model
UK Model
SERVICE MANUAL

SUPPLEMENT-1

Please file this supplement with the

CMD-Z1 Service Manual (9-948-412-10).

Subject : New model has been added.

Since the specifications of CMD-Z1 an CMD-Z1Plus are nearly identical, this

supplement will only indicate the differences.
1. Parts for service are identical to CMD-Z1 except :
• Battery QN-023BP 1-528-882-11
• Upper Case A-3647-111-A

2. Technical specifications are identical except :

• Weight : 195g
• Battery life :
– Standby : up to 50 h
– Talk time : up to 8 h

• Note 1 : When the QN-022BP (original battery of CMD-Z1) is used in CMD-Z1Plus, the
weight and battery life specifications are identical to the CMD-Z1.

• Note 2 : It is advisable to use the QN-023BP battery only in CMD-Z1Plus. When this
battery would be used in CMD-Z1, the battery level indication cannot be
guaranteed to be correct at all moments.

3. A number of user options in the software menu structure have been changed or added.
Please refer to the new user instruction manuals :

• 3-862-469-11 German/Italian
• 3-862-469-21 English
• 3-862-469-31 French/Dutch
• 3-862-469-41 Swedish/Finnish
• 3-862-469-51 Danish/Norwegian
• 3-862-469-61 Spanish/Portuguese
• 3-862-469-71 Greek/Turkish
• 3-862-469-81 Chinese

4. Car Kit High has been changed to QN-022HFKPlus.

English
Printed in Belgium
Sony Customer Relations & Service Europe  1998.04
9-948-430-10 European Technical Support Published by ETS